Kerbside pickup
Yes
Whole Foods Market in Chicago
Categories
Location on the map
Chicago, Cook County, Illinois, US
Service options
No-contact delivery
Yes
Delivery
Yes
In-store pick-up
Yes
In-store shopping
Yes
Same-day delivery
Yes
Health and safety
Mask required
Yes
Staff required to disinfect surfaces between visits
Yes
Safety dividers at checkout
Yes
Highlights
Great produce
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Planning
Quick visit
Yes
Payments
NFC mobile payments
Yes
SNAP/EBT
Yes
Phone: +1 773-819-1600
Site: https://www.wholefoodsmarket.com...
Site: https://www.wholefoodsmarket.com...
Opening hours
- Monday:8AM–10PM
- Tuesday:8AM–10PM
- Wednesday:8AM–10PM
- Thursday:8AM–10PM
- Friday:8AM–10PM
- Saturday:8AM–10PM
- Sunday:8AM–10PM
Whole Foods Market in other cities:
Comments (199)
Great selection but literally a gentrification symbol in the area as a local native. They do supply a lot of organic foods that some of the other local shops have.
Good place reasonable priced . One can get organic items at good price point .
Got some of my groceries from here, the food is very good, and fresh. Some foods are a bit overpriced. But employees are nice.
The lines are TERRIBLE. This is an ongoing problem that was bad before and is now nearly unbearable with the labor shortages. The real problem, though, is poor management.
Convenience is key! freshness um its ok, prices are skyrocketing everywhere! Overall, not bad.
Just because you are understaff dont give you the right to mistreat your customers. Greet your customers when they come to the register. Stop picking and choosing who you will respect.
Beautiful place to shop.staff pleasant as well.will visit soon.
Great selection of produce and international snacks that cant be found in other grocery stores!
I really like this market, they have lots of fresh and organic foods, juices, and a great variety of craft beers. Im just eating the falafel+tahini I bought there, and its really delicious! As they sell lots of prepared dishes, it can be a great choice for peole who are lazy to cook and dont want to a restaurant:)
This is my local store and I love the service and food. Yesterday was special because I forgot to order a cake so I walked in and ordered one. The baker there was very kind and said that she could have one made within a few hours. I told her to please call me just in case she couldnt make it. She called and left a message to let me know it was ready. When I saw the cake I was so happy because it was beautifully decorated and she wrote the message exactly how I pictured it. The cake is of course, delicious and fresh. I definitely recommend Hyde Park Whole Foods Bakery if youre in search of custom cakes! I want to give a shout-out to Leah who made my sons special day extra extra special!
Hot bar foods: used to be top notch. Now most of it is kind of old.. Made the night before and reheated. It is not completely fresh anymore.
Its a really nice whole foods. Its very easy to navigate once inside
This place is always packed, and they have no inventory, everything is out of stock. To get in and out of this tiny parking garage area theres a very steep grade thats dangerous when youre coming out, you cannot see people crossing across the sidewalk. Whenever I try delivery or pick up theres terrible substitutions (even when I chose a certain substitution I get something completely different). I order organic produce and half the time its conventional and Im charged for organic ( like I wont know the difference). There are not any places in my neighborhood to buy organic produce so Whole Foods is what Im stuck with but I will be going way out of my way to a different Whole Foods from now on... Or maybe Trader Joes. Ughh
Kind of overpriced. I saw some mass-produced bagels that other stores sell for $2 in Whole Foods packaging for $6. Poor produce selection at high prices. Very meh.
Laura is very helpful. I called and She googled an item to see if we can find something very similar to the product I was looking for. I really appreciate this. I will be heading up there soon. Very professional. I might come to this section more often. She’s in the whole body section where we can get vitamins and stuff.
Was just violated by one of your employees over 6 pumpkins. It is the worse kind of disrespect to be mistreated by workers in front of your children. The pumpkins were 1.49 lb and I watched her from my check out lane change the price to 1.99 lb. She came back and said that is not the right price. When I confronted her for changing the price she lost it. Put her hand in my face, said disgusting words and walked away. Needless to say, I did not walk out with the pumpkins for my kids and wholefoods and prime has lost a customer.
The bakery section is sooo tempting. It is hard to walk pass it without purchasing something.
So... about Whole Foods.Why is this one the ONLY one I’ve ever gone inside in this city with a truly neighborhood vibe??I live/work close by so frequently get recognized by face, which is just SO SO dope.There have been times I lived in the same building as a Whole Foods and every time I would shop would be treated like a perfect stranger by someone who just rang me up earlier in the day.And maybe that’s just the nature of the minimum wage CSR beast. But maybe not, because these are some of the friendliest and most helpful workers I’ve ever had the pleasure of receiving assistance from.That goes from big things like stopping a task for the 30 seconds it takes to answer my question or help me, to smaller things like helping with my bags or a dropped item or holding the door.Just simple human decency is so rare that when workers are actually nice and helpful, it can feeloverwhelming in these strange, challenging times we’re living in.I absolutely love how committed this store is to maintaining good, friendly, helpful customer service while keeping the store clean and safe.That Prime Discount is fire too sometimes!Thanks Whole Paycheck!😉😍
Whole Foods Hyde Park has a great variety of grocery selections. The staff is friendly, and helpful and the lines move quickly. Were glad you are here.
Truly an excellent store to shop at!! The 360 Ice Cream and the different varieties of Shrimp are great items to purchase!! Like Siskel and Ebert, we give this Whole Foods location 2 Thumbs Up 👍👍
Nice and clean. I love the organic produce selection.
Wonderful as usual. A fun upscale market. Their quality control people are on the money. All are the same and the team members are individually fabulous.
No space to sit down and have food. We were clearly from out of town and a rude employee came to tell us how we needed to get out of the prime delivery area even though there were zero signs saying restricted area. Ive been to many whole foods and this one was one of my worst experiences.
Nice place to chill and have good coffee. Love that the parking is free. Sales prices are good... Regular are still high. Still good quality food.
Great place to grocery shop. Freshest of vegetables and fruit. Great selection of canned and dried fruits and vegetables. Really quality meats, veggies and fruit. Wide selection of items. Best grocery store in the area, perhaps in the world; after all Whole Foods is an Amazon company, and you get a discount if you are Primer.
Easy access to a wide variety of reasonably priced items.
Fantastic items.. And very well displayed
Its expensive they make you pay more to eat healthier
Love this foods, so many varieties, and I get it shipped to the house at no extra cost because I usually have a big order which includes other family members because they love the food as well, quality, taste, convenience is why I shop here, and military discount as well.
Excellent choices and services. Consistently good.
Great place to shop what you best for day to day cooking. Good organic collections. Well arranged counters with good variety. Love to shop here. Little pricy though.
Excessively expensive. Trader Joes had better prices.
Great store in the greatest neighborhood in Chicago (Hyde Park). Was looking for information on a specific purple potato. Produce associate didnt know but found out after I left department. Came and found me in the store to impart the info. THAT is the epitome of great service.Aside from that instance, the ambiance, selection and location all lead up to the place being great. Love the hustle & bustle of the place. Shows that its thriving and the pulse is healthy.
Nice product if you can afford
The way that this location is handling social distancing is extremely poor. I went this evening and the person making sure that the store did not reach capacity was walking around and only occasionally holding people off from entering. Once you enter, the area at the meat counter does not have enough space to allow someone to order, and also another person to pass by. The person has to pass by because the alternate route to the aisles is right in front of the cash register. This place is a hot mess! I know for sure the Whole Foods locations on the north side are NOT this disorganized. The only thing this location appears to do well is protecting their workers. Every worker did have a mask on. I will NOT be returning to this location in person. I will order on line because the dysfunction and lack of organization at this location is seriously putting shoppers in jeopardy. Corporate I hope you read this and address it!
The best store on this side of townAlways clean. Neat organized . Great prices fresh meat. Produce and veggies. My favorite store
Good place to shop. My only concern is the parking garage when exiting. Your vehicle will be in a very steep incline while your foot is on the break waiting for the light to turn green which seems to take forever. Also the pedestrian walk is extremely close to the exit of garage.
It depends on who you ask for help. Some workers are brilliant and pleasant while others are stoic and act like its a hassle.Watch us on junebugnem.com
Excellent service and yummy food!! Got a sandwich at the punter and it turned out being one of the best sandwiches I’ve ever had. She was so nice when taking our order and helpful when I was indecisive. I was so happy with what I got and it was so delicious!! Also got a heat yourself paleo dinner for one which was also very tasty and an easy dinner.
Horrible establishment. I manage a business just steps from this store. And even my clients and staff are truly disappointed in the management of this place. The hot bar is Grade F. Unattended for the most part. The cooks are truly unqualified. And once I experienced brown/decaying lettuce at the salad bar several times I alerted some staff. And still had to wait 30 min for a fresh batch. I’m also lost at the concept of clean/organic eating (supposedly) yet you can only get salty, poorly cooked, and very unhealthy selections during lunch hours. Hyde Park deserves better. At least in the area of “competence”....went there yesterday to see if there were any changes during lunch time , only to find left over breakfast still at the eatery at NOON.....pathetic
I love shopping at Whole Foods. I know the food there is going to be decent quality without a lot of junk. Their employees are always helpful and eager to please. The prices are a little steep, but I guess you get what you pay for.
Usually only come for the produce or to drop off amazon returns but this particular day i was waiting on customer service to return a item for 15 mins then the cashier didnt wanna touch the package when.i explained two.items came in the bag she didnt scan the second bar code so.i havent been refunded for my amazon purchase and now im going back and fourth with them to get my refund.
This is my neighborhood Whole Foods so I come here often. Normally, I have a decent shopping experience: I find most items I’m looking for and I usually get treated respectfully. Not today. I had a poor experience shopping for produce and topped off my experience with a rude, argumentative cashier who treated me with contempt.Organic lettuces were not stocked, particularly romaine and green leaf lettuce. I got the last romaine lettuce head. Also, there was no organic zucchini stocked. No one was in produce at the time so I could not ask anyone to check for more.Then, at the register, the cashier was impolite and inattentive at the start of the experience and outright rude by the end. When I noticed she rung up an item for 70% more than the signage in the store advertised, I let her know before she finished ranging up all of the the items. She argued with me about the price. I told her I would check myself. Sure enough, I was right. She didn’t believe me so I told her to go check. With an impatient and angsty tone she told me she was going to ring up my other items first. She finished, then went to look for the item. She came back with the label and told me the label rung up the wrong price even though the price that was on the label is the price I expected to pay. Rather than charge me for the price on the label she argued with me and told me the item is no longer selling at the price on the label. What did she expect me to do??? Who would argue with a customer when the customer is correctly quoting the advertised price? I told her to get a manager. She walked over to the supervisor at the stand near the plants and elevator. The woman told her to give it to me for the price on the label. She did it begrudgingly and argued more as she rung it up. Her stubbornness and pride was unbelievable. Rather than letting that be the end of it, she handed me my receipt and said have a nice day in a hushed reluctant tone. Then loudly said, “Next!” I went to the supervisor, Susan and immediately complained. The supervisor let me know that she would talk to the cashier and told me what the cashier should have done. I appreciate someone who works their actually agreeing with me.This is second or third time I’ve had a rude cashier at this Whole Foods. If I’m going to be treated rudely, I’ll gladly spend my money at the Whole Foods near my job, or better yet, go back to shopping at Pete’s Fresh Market, even if I have to drive farther than I’d prefer. This Whole Foods needs to retrain cashiers on customer service and pay attention to the stock in the produce section.
Love the free, indoor parking!Everything else is pure Whole Foods. Great selection. Friendly employees. And high prices. Whatever they have that is reasonably priced is not something that my family wants to eat.
The customer service is pretty good. Employees are helpful (for the most part) and they keep the store clean and organized. I only had one experience with a rude employee. I asked him if they had any of the compartment containers for the hot bar and he responded with an attitude, if its not out here, then we dont have it. It wasnt even closing time. Other than that and the tight store size, I like the store and may return.
Great store! I was looking for a whole food items you know something for vegetarians or vegans Im changing my diet so they have a lot of the items that I need. they are kind of costly but thats the part that I dont understand why organic is more costly than regular produce doesnt make sense to me. but whole food is a great place to go and shop and parking is free in the parking lot friendly helpful people as well.
Great customer service. They are helpful and thorough. I like the selection of product. Not as much as your larger Whole Foods but will get the job done. Also love that Amazon isnt forced down your throat here. Inly complaint is the lines. the traffic pattern is so unpredictable here and their cashiers cant seem to keep up.
Spacious and organized aisles 👍🏼
I have yet to have a good experience here. I keep trying because its 7 min walk from my home and easily the closest grocery. Ive gotten moldy mushrooms here that were packed TWO WEEKS before I bought them (shame on me for assuming the fresh food was fresh and not checking the pack date in store). I walked over because the website said they carried the lentils I was looking for only to find they dont (not just sold out, just dont carry). And today I walked over for a fresh baguette for a dinner party only to find they only have whole wheat baguettes. Sorry, no. I am all about fresh healthy food but having a real French baguette once in a while for a dinner party isnt going to kill me. Not everything has to be whole wheat. Baguettes are special because of their texture - crisp flaky crust and soft fluffy light interior. Whole wheat changes it entirely. I dont know why I bother. I wish it was a Jewel or Marianos in the neighborhood.
Great place for shopping good customer service
This location is small and crammed. Also, for some reason, people do not know how to use the phrase excuse me or pardon me at this store. You can be looking for something and someone will stand in front of you and bend over! This has happened twice already. Next time, there will be a cleanup and isle 5 announcement if it happens again!
Whole foods typically never disappoints. Needed unsalted butter, buttermilk and black eye peas on New Years Eve. One stop shopping! Great atmosphere, helpful friendly staff, plenty of products stocked and reasonable prices 👍🏾👍🏾👍🏾.
Great location and wonderful cashiers
Whole foods has steadily gone down hill since they came into the Chicago market back in the 90s. Ive been willing to put up with the overpriced food because you at least felt you were buying quality (in most cases) and they carried items that many stores didnt. The hyde park store shelves are often poorly stocked ( I wish I could blame it on Bezos, but it actually started before he bought it) and it seems like the entire store caters to personal shoppers to the point where its annoying to try and navigate through all the people who are hustling to fill orders. Its not the fault of the workers who are just trying to make a buck. I blame the bottom line mentality of WF while charging top dollar and offering poor service. Try to avoid WF when I can!
This location is convenient for me because its down the street from my job. Also convenient for public transportation users. They have a good selection of fruits and vegetables. The checkout lines are slow sometimes.
Great place to shop!! I am lactose-intolerant and they have a sour cream that was lactose-free. Absolutely Overjoyed. So the tacos that Im going to eat tonight will taste absolutely fabulous you have to come in there with some money there items are not inexpensive by any stretch of the imagination but its very good for gluten-free and any other special diets. I really like Whole Foods!
Didnt have some of the items (bisom polishes and LB Jam Jamison chicken base) that the research said they have. Maybe this was because it was a small Whole Food store.It was also hard to find some items and there was no workers available to assist me.
Very nice store, smaller than most, but stocked with a lot of great options. Friendly staff though lines are often long. Overall, a great and much needed addition to the neighborhood!
Who doesn’t love Whole Foods! Not only do they have amazing quality food, but also this location has an Amazon locker so you can safely pick up your packages. I like to come to this location to get some good eats, chill and relax before work, or even hand out and get some studying done in their lounge area. Parking here is FREE, yup I said it, FREE in the garage located underneath Whole Foods.
Good staff, the trick to shopping here is picking the deals. This can be one of the cheapest places to buy meat if you shop the sales. Some things can be very pricey like milk so watch out. But prices have gotten better since the amazon takeover.
Went to Whole Foods Market on a busy Christmas Eve morning. We had visited a year ago and had the most wonderful cheese, and we have struggled to find it since. We went to the cheese counter with a vague description of what we had purchased, and the man at the cheese counter found exactly what we had been looking for! He let us sample the cheese and educated us on the cheese making process. He also told us that Whole Foods paid for him to visit Denver to be certified as a cheese professional. It was overall a great experience and fantastic to see that Whole Foods invests in their employees!
The employees at this location are very friendly and helpful. The worker from the meat counter came down the aisle to aide a customer with finding a hard to find item on the shelf in an area the customer had previously searched. They consistently greet customers, by smiling, and saying hello. The employees in the bakery area apologized for the wait. One of the ladies in the back came out to help shorten the line. She apologized before she took my order for not being as well versed on the gelato selections. I thanked her just for helping her co-worker and myself. Great service!
Small store. Small but good selections.
Nice that this place is my next door neighbor HOWEVER, the cashiers need to learn customer service skills because it seems to have escaped them how to treat another human being. They are rude, short, unpleasant, and not very helpful. Most of them have attitudes or a superior attitude just because theyve been working there for a year or more. All the nice new cashiers they hire have such a short life at this location and I can imagine its because of the attitudes their coworkers have. I did NOTHING to this cashier and asked for ONE BAG instead of the doubled up 2 she had already prepared and wanted to charge me for and she got an attitude with me while throwing my food together in the bag. Afterwards, no have a nice day, thank you, nothing. Just handed my receipt and looked the other way. The next girl in line, my friend, asked her to cheer up and the cashier says Im sick so Im not feeling it. Ok. Fine, youre sick, but there is NO REASON to bring your attitude with you at work. Take a personal day if you want to act rude like that.Another issue is their hot bar food. The pizza is typically made with all crust and no ingredients. If I wanted to eat bread, I would buy bread. Look at their slices and you will see the (bubbling/burnt) crust recedes so far down that 45% of the pizza is all bread. The self-serve hot bar is usually always empty and Ive waited up to 30 minutes for them to bring new filled pans of ANYTHING within midday (2-3pm).Yknow, I could get past the food and make my own at home since the hot bar is for convenience, but I cant get past the piss poor attitudes at this establishment.
Ive been here a few times. I love how big the store is. I can spend my entire day here. Love that they is convenient parking. Staff and security is great! Love Whole Foods eat Well! Perfect location in Hyde Park!!!
Great selection of fruits and vegetables. Nice meat and cheese selection. The salad bar is pretty good but often picked over and not always stocked with protein options. Friendly, quick service.
Not great staff! This is my birthday and you insult one of your customers like this? I just went in trying to refill a 1 gallon bottle of spring water, the machine stops filling( by the way there was no sign saying the machine was out of order none present whatsoever and your customer service rep at the desk Shrugged his shouldersand nonchalantly said oh well the sign must have just Fallen down)I go to customer service desk, I explained the situation very calmly and asked if I can get a gallon of spring water since the refill machine is not working, and the two women at customer service desk could not be more rude to me...... the woman laughed smiled and said absolutely not very sarcastically..... You dont talk to customers like this this wont go away, your employees need to be trained on customer satisfaction........ it was just a gallon of water but that meant a lot to me this morning, and your employees ruined it so I hope this poor review reaches whoever it needs to order seem by the powers-that-be and understand that two of your employees at this location very rudely and dismissively disrespected this customer here and I will not tolerate it nor should any one tolerate this sort of treatment ....... for now Whole Foods Market is finished with me, I will not frequent this grocery store any longer and I will tell everyone at possibly can about the ruthless and complete lack of customer service at this location shame on those two employees at the customer service desk this is marked on 413 2019 10:24 a.m.
It has great produce. It is pricier than your average grocery store. This particular Whole Food has a rather small hot food selection and a basic salad bar in comparison to the one in Union Square in NYC or the one in Princeton NJ. It is a small Whole Food but has most of the products at a smaller scale. I just wished it has a proper sitting area to eat and a better selection of hot meals and salads.
Its one of the best stores in the area at least from my experience.
Ive been a long time Whole Foods shopper and Hyde Park waited excitedly for this day to come. Unfortunately it is not the greatest one around. The staff is not always very helpful or friendly, especially in the bread and deli department. The produce has a lot of OOS and the freshness and quality is often questionable. I still buy a few items here and there due the convenience of shopping close to home and Im hopeful things will improve in the future...
Whole paycheck is the appropriate name, they are extremely over priced. But even worse is incompetency of cashiers. I was OVER CHARGED $5 for tomatoes. When I questioned the cashier, I got attitude. Try Trader Joe’s or Jewels. Whole paycheck won’t survive, not with employees that are so inept and insolent.
Fantastic! Good to be in a wholesome supermarket that serves fresh products. Very clean and organize. The price are the only kind of greedy high
I love that Whole Foods is now in Hyde Park. Its convenient to this side of town! This store seems a bit smaller than others, but its very well stocked and I like the set up. I especially love the free parking underneath.
I went to Whole Foods for the first time at Hyde Park on opening day and, despite the opening day sales, the prices were absurd.The food is pretty much the same that you can find at a grocery store but priced like you were in a gas station in the middle of a desert.First and last time, Ill go there except for emergencies.
Pretty decent little store.
I come here every 3 days because i like fresh products and my unit is small. fresh made vegan pizza, falafel counter, and hot and cold bar. the store is small packed and always crowed. since amazon prime has taken oven i have cut my food bill in half.
I think the best part that i like about this one that in in my neighborhood is the kindness shown in the seafood and meat department every time
Great customer service and very helpful.
I am generally a big fan of Whole Foods, but the one in Hyde Park has quite some serious problems. I was a little more sympathetic when they had just opened, but after shopping at this Whole Foods for 2 years now, I have decided to go elsewhere. Of the 100 + times I have been, I have been overcharged at the cash at least 2/3 of the time. The cashiers are slow and inexperienced, and the prices at the register very often do not match the prices displayed. WF has a policy that upon being overcharged, the item should be free - however I have yet to experience this in the numerous times that I complained I was being charged the wrong price. It is no secret that shoppers pay quite a premium to shop at WF - this is generally with the understanding that the food and service are of superior quality. While I cannot complain about the food (delicious and fresh meats and produce), the service is extremely lacking. The line ups are unacceptably long - to be overcharged every time is insult to injury.
So happy to have this in Hyde Park (I work on 53rd street nearby and grocery options havent been great for a long time). Its smaller than most Whole Foods, but still has almost everything youd need. Their salad and hot bar can be a little hit or miss--some days they just wont have a lot, or it might not have a label or be mislabeled. And checking out can be a bit of a nightmare, youll be lucky if they have more than one checkout line open even at the busiest of times. BUT, Hyde Park needs this place so bad Im still giving it 4 stars.
My go to store and Amazon drop off
The Mediterranean deli restaurant was AMAZING. The man was so nice and friendly. The food was mouthwatering. Id eat here everyday if I lived closer. Stop by and say hi and eat a delicious schwarma or gyro platter. So good!
This store is ok for hair products, but not so convenient for me for meat and fish selection.
Love the smoked pasta salad and soaps!
Never enough open lanes during peak times of the day( lunch time 12noon/1pm and After Work 5pm/6pm) ALWAYS out of stock of items. Better off just going to the one on Canal Street. However, the staff is VERY pleasant !
As usual for Whole Foods, delicious food options, especially their cheeses and meats. However, this location feels very cramped and claustrophobic, and there never seem to be enough cashiers. Also, while the hot bar has some great Mac and cheese, it also lacks variety compared to other Whole Foods.
They were busy stocking lots of shelves and still took time to lead me to a product I was looking for. Each person I asked did this for me. I am here from Dayton Ohio so I wasnt familiar with the layout and they were helpful and kind.
The produce selection is always very limited and not up to the standard of usual whole foods. Additionally my chicken smelled like sulfur only 2 days after purchase date; its got salmonella.They have a decent selection of bread, frozen food, and wine.I suggest avoiding this location to shop locally or at the Target on 53rd
The store was out of one of the items I wanted but the employee from whom I requested assistance was very helpful.
Big store, I never been there before. But i didnt have a bad experience it was a great experience.
Store is beautiful but seems under staffed. Check out lines are always long while registers remain closed.
I’ve been search in stores all over Chicago trying to find these gardein crabless cakes. I finally found them here! They had like a billion different flavors of coconut milk yogurt & they even had vegan egg roll wrappers! I thought I was going to have to use wonton wraps for the rest of my life. This location definitely gets an A+ from me!
I like the way the produce is setup at the front entrance by the elevators. If you dont want to walk around the store, the customer service desk for Amazon is right there as well. Beyond that Im not familiar.
Whole foods has all of the foods, drinks and supplements that health conscious people want and need for reasonable prices. There are cook it yourself and already prepared entrees, salads and pizzas with delicious dessert options.
This is a very convenient location. Its very pedestrian friendly, directly off Lake Park and across from the Metra. Plenty of free parking is available underground. The foods are fresh, organic and true to the Whole Foods brand. They also accept mobile payments.
The store sells brands that I can only buy there. I love their brand of flour tortilla chips.
Its close to home but the smaller store footprint reduces some choices. Theres a door for those that need an accessible entrance like me but it never is open. It can be a problem when using the revolving door. Tonight I had to use force to slow a customer down. Im recovering from hip replacement surgery so I wish theyd resolve the accessibility issue.
I love that Whole Foods is now in Hyde Park. The size is perfect for the neighborhood. My main concern is the Deli area and salad bar sections. I was in there on Sunday...there was about 15 employees working behind the counter and only 1 person waiting on customers. People were leaving because it was taking so long to get served. Also more attention needs to be paid to the cleanliness of the salad bar area. Soup is spilled and drys on the counter and outside of the soup containers. Please maintain this area more regularly ...it is very unappetizing. Welcome to Hyde Park!
The store is clean and has convenient parking. You can bring your own bags again if you pack the groceries
Security at this location is prone to racially profiling shoppers and blatantly/obnoxiously following them throughout the store. Seeing the same security guard 8 times over the span of 10 minutes is far from coincidental. Also, going as far as to stand 6 feet away from someone and stare at them as they browse, is borderline harassment. Store management seems to condone this sort of behavior, as they expressed no empathy once made aware. Hands down, the worst Whole Foods location I have ever visited. Shameful. I will spread the word.
Good location, decent variety of items, shelves are well stocked, prices are decent with periodic sales or discounts especially if you’re a prime member. Great checkout service.
A great store just after MacDonald. Offer excellent price on all product. You have the opportunity to serve your take away food yourself which cost 9 dollars per pound
Quite a significant difference from my previous post. The quality of produce and in stock has improved significantly. The staff is also more professional and very helpful.
Has all necessary household items at excellent prices. Bought pillows, bed sheets and broom.I saved more time travelling to the store and buying, than spending time searching and avoiding the poor quality items on Amazon. The items were also cheaper than Amazon.
Customer service very helpful and professional in what shes doing on my amazon return.
I dont shop heavily in that store but what I get, I like. I like their butter, chicken, spicey turkey sausage, certain produce and the carry one of my favorite breads. Other little things.
Perfect size for a grocery store. It has everything you could need but is not so large as to make it tiring to walk through. Everything is very fresh and I appreciate the wide sortiment of fish and meats. A little pricey maybe.
I went to the store to buy a 2 slices of pizza on July 9th. I normally put them in one box because its wasteful and I normally tell the cashier working that I have two slices of pizza or they would ask to look which Im fine with. The chef that cooks the pizza (I assume) told me that I had to place the pizza that I had already place in one box in two separate boxes and when I ask him way he said It was a new policy, I was just implement recently I gave him a side eye but placed the pizza in the separate boxes. When I arrived to the register I asked the cashier did that policy exist and he heard of no such thing. So I filed a complaint with customer service who had me reach out to the manager and her message was so dismissive and rude I did not want to engage in any more conversation with her. Ive made a review on the feedback from WF leadership team and have not heard back since. Im hoping to hear back from someone because I dont feel comfortable with policies being made up because out of nowhere because it seems like the only reason it was made up because they thought I would steal a slice of pizza. I have no interest returning to that store until I hear from someone who actually take this seriously.E-mail exchange below.
I just like Whole Foods. My only complaint is that it is hard to find items in the store. It took me 2 laps around the store to find some pancake syrup.
While its great to have a WF in the hood, they really need help in Fish and Meat. Staff behind the counter do not know their goods nor do they know how to work with customers who do. Heard today: All the trout is the same.
Great little whole foods. Sometimes hard to find certain things unless youre familiar with the layout. However, and this is personal to me, I was really put off that they dont sell bones for making your own stock or broth.
Its just whole foods. Some items worth the price, the others arent. Daily baked breads are amazing, nothing comparable around Hyde Park. Cheese collections are good, meat price is comparable (sometimes cheaper) to treasure island and Hyde Park produce .
Husband bought a coffee cake a couple weeks back. While we were eating it, a DEAD FLY fell out of it. He didnt take a receipt because he bought just that. He returned the coffee cake later that day WITH THE DEAD FLY IN IT and got attitude from the person helping him out about not having his receipt. Really??? He returned a fresh coffee cake (not outdated) that was clearly bought from Whole Foods. When he came back home and told me, I just laughed. Ridiculous customer service. He should have received apologies and freebies instead of attitude. Hilariously inept! And disgusting.
Didnt have time to view the entire store like I wanted to. But I enjoy my 1st time there the the gentleman at the meat counter was so very helpful, I had a great crab cake experience when I got home and I will definitely be back to that location.
Picking up groceries via online order was chaotic. The staff was very friendly and helpful but it should have been smoother.
Come Check Out This Octopus!! I never seen the head of an octopus before and they have it. I have been going to this Hyde Park store for quite some time now and they are very pleasant, very helpful, great price even before the discount if youre a prime member ♥️
The staff is always friendly.The store is always clean, its close to home, I can always find the specialty items Im looking for and the parking is free!!🤗😷
Well, I love the place. Ive been been shopping at Whole foods for 7 years. Great food and service.
I love WFM and have shopped in multiple stores for years. As a personal chef for multiple families, I spend $400 a week in the Hyde Park Market. Too many of the employees are not trained properly for their position. Cashiers unable to ring up chicken with bar codes, unable to identify even the most basic vegetables, pizza slices bagged on their side, no rubber bands at pizza counter, resulting in pizza slices on the floor on most visits. Upon suggesting rubber bands be placed at pizza counter, two people said it is the customers fault and that rubber bands end up on floor. Better rubber bands than pizza, I say. Today, the meat counter employee had to have the order repeated three times, wrapped the meat so sloppily it almost came out of the wrapper, sticky price tags were half on so they got stuck to the other items ordered, and she was rude on top of it. Enough Hyde Park WFM. I am going back to South Loop.
During this trying time the store was well organized. And had everything we needed. I recommend this store if youre within the area
So convenient to have Wholefoods in Hyde Park. But terribly slow, long cashier lines is a big disappointment. They need to consult a consulting company.. A little heads up: No Verizon reception and terribly slow wifi.
I found some body oils I like .
Overpriced everything and they didnt have what I was looking for...this place is a no for me
Very clean fresh food free parking which is amazing for the location. Has Amazon lockers and free WiFi and public bathrooms nice variety of different food and beer could use more cashiers
The checkout lines of a Move Along but the service is great.
What can I say, its WFs in Hyde Park
I loved going to these places, especially with my daughter.!. I really miss the Friday night wine testings that gave $1 off when you brought back the Whole Foods glass goblet!
Lots of store brands and a minuscule and poor produce department. Seafood, fish and meat are all a cut above, however. Local alternatives, such as Hyde Park Produce are worth stopping at first for lower prices and fresher green goods.
Very nice staff!
Nice whole foods! It is refreshing not to worry about parking in such a heavily congested area.
The store was neat and clean, friendly but not much interaction with customer service.
This is a relatively small but well-appointed WF. The salad bar & hot bar are good as are the soups. Ive had better pizza at other WF but the sushi is ok. There is gelatto and a small bakery with nice things! As with all WFs, you walk in for 2 items, you walk out with a receipt for $40 but I like having it in the neighborhood. Garage - free parking - is great too.
Organic food at crazy high prices, and fear mongering to sell it too. There is no GMO chicken on the market yet all their chicken is labelled non GMO. Thought Amazon would lower prices, but was wrong. Good open bins of candy and chocolate though at premium prices. Just wish theyd read a science book instead of fleecing hipsters.
This is a pretty strange whole foods. Seems to be a lot less stocked than other whole foods, dont expect a lot of choices for any type of food. The beer selection is tiny, but the wine selection is huge if thats your thing.
They have nice looking women there that works there, and its a clean store.
Not a full size grocery, but the selections are good and the staff is very helpful. Going right before they close is not good for the prepared foods section as they are not helpful, but the rest of the store is great.
This location is great- the store is extremely clean and well-organized and has a fantastic selection. There is also free garage parking which makes larger grocery trips helpful.
Uhh, well, I did get here quite late, but the options at the food bar were a little scarce...the people are very nice, the location is clean, centrally located, close to public transit, diverse, and lots of shopping options around the area. If you do get here early though, youll get a better variety of hot food choices
Great selection of food and drinks. We always enjoy the shopping experience and discovering new foods. But then you do have to pay a premium for all of the goodness.
Followed around by a armed security guard. Get home and my $20.00 hair conditioner is not in the bag. Call the store. We dont have anymore in. Why wasnt it put in my bag?
Great selection of fresh produce, meats, fish, salad bar, tacos, pizza, and other dishes made right in the store. Also a wide variety of vitamins, health products, and apparel. Many items are overpriced, though.
This is no longer the Whole Foods Hyde Park store I knew in 2016, black cashiers are very rude. Do not recommend.
Though faint praise, best market on Southside. Typical Whole Foods.Staff - out-of-their-way helpful, as well as polite. If WF had wider vegetable it would earn another star.
The staff was courteous and accommodating.
I really like this location! I have shopped here several times. It is so fully stocked. I will be returning again and again.
Frighteningly expensive! Parking garage very hard to negotiate, even in a compact car. May never return, even though its nearby. Still shaking from sticker shock of prices almost double of everywhere else.
Always AMAZING from organic food to organic makeup. Just tried the makeup during the quarantine, and now its my ONESTOP. All natural Love.
The most efficient way known to man for transfering cash from your wallet to Jeff Bezos, with minimal value exchanged in the process.Let me tell you a couple things:1) organic junk is a scam. Its not healthier, or more nutritios, and it even has a bigger carbon foot print.2) what does Artisan even mean, it looks like the junk they sell at Walmart but with fancier packaging. Regardless I am not buying it.
I love this whole foods location. Always clean, wonderful produce organic and non organic. Always well stocked with all cashier lines open.
I got some great deals on non meat products and the cashier was so very friendly. I will go back being I work in the Are a. Excellent visit.
Very friendly and upbeat staff. Fast checkout with amazon is very nice. Quick checkout compared to suburb locations.
Its a whole foods in Hyde Park. Exactly what you expect. Always had great service. We usually hit the locally owned HPP, but we do go here semi-regularly.
Great store but runs low on veggies at times. Staff are pretty helpful and decent
Salad bar items are old, long lines, one person making coffee slowly, express checkouts not open. Employees not helpful. We will never be back.
I go to whole foods for the 360 Mediterranean pizza in the freezer section. I keep at least one in the freezer. It is a great adult pizza when you are having a cocktail party.
Customer service is great and the health benefits of shopping there is amazing. I automatically started eating healthier because most of the items sold there are organic.
The Manager over Grocery is very rude and miserable. When I called she answered as if I was doing something wrong by calling. She didnt even say her name, she answered my questions with one word answers. Wasnt no help at all! Very unprofessional!
I like it because its not far from where I live plus I can pick up my Amazon orders 👍🏼👍🏼👍🏼👍🏼👍🏼
Nice shop, very pleasant to be there, but pricey...they were called once Whole Paycheck Foods
They chicken salad in the deli was excellent and I have learned that if the store chicken salad is not good from the deli I have my doubts about the store
No longer allowing ppl go try new items prior to purchasing but it was nice clean well organized WF
Why? Hyde Park Whole Foods! Why is there trash over flowing out of the trash bin in the vestibule on the lower garage level? Why are the carts disgusting with used tissue stuffed in the cup holder space and crud crusting in main area of the shopping carts? Why no cucumbers? Why did I have to leave your store to buy my produce at the grocery store down the street? Why?
If it wasnt for the so called pandemic...and shortages of need things...it would be better....and that is not only Whole Foods...that all businesses....even government busineses with so called corporations.
No one knows where anything is in the store they just point you in a direction where you have to go down many aisles and they dont honor Amazon prime members. I have it and they say they dont take it every time
Standard Whole Foods on the shelves, but the hot food section sucks. Always out of things, and they stop refilling them very early. Very frequently understaffed at the counters, as well.
Met my expectations of the hype. Extremely good, extremely expensive. It was worth the cost, but still a luxury for me.
5 stars for having maduros. The only Wholefoods Ive been to that has fried plantains. Otherwise just like other Whole Foods Market.
A bit pricey but a very nice selection of organic produce they have a nice hot bar and an incredible Deli I love the selection of vegetarian foods on the pricey side
The meat and fish are always high quality. The staff are friendly and helpful. Good place to find hard to locate ingredients.
If it wasnt for the high prices this would be the perfect store
I did Amazon return here for the first time. The young lady at the customer service is very nice and helpful.
Its a smaller store than others Ive been to. However, they have a nice selection of products. The staff are kind and helpful.
Buy two singel bars, get third free( not mentioned is only for prime members). Pizza slice was good before, now you are paying 4.10$ and is not good!
Consistently a wait at the checkout lanes. South loop or west loop both better options. Selection seems limited here as well; feels like a smaller store.
This is a smaller WFs. But the staff is always friendly, they will always make you a fresh pizza, and they have a $3 wine that is super tasty!!
Excellent atsmophere.Employees are all really really friendly and showed me exactly where the item was that I was looking for.Excellent Customers Service.The Best I have ever seen
Disrespectful cashier....rolled eyes after I asked question about Prime account. 3rd time here and staff still not as friendly as downtown, north side or 63rd Halsted locations. Why?
Great products! Fresh produce and great meat.
I enjoy shopping at Whole Food Stores. The only draw back is, most of the closest stores to me do not carry Hawaiian sea salt.
I wish they had more produce and bulk items but its a great addition to HP. Very busy in the early evenings. Fabulous staff!
The food are nice,I like their yogurt
Christ or great customer service very interesting items to purchase and try out
Must Go but expensive compared with the other grocery stores (Trader Joes and Hyde Park Produce Market). Im sure you know about this 😊
Workers need to have better attitudes early morning with Prime Now assosiates picking customer orders I mean Amazon did buy Wholefoods
Love this store! It can be a little pricey at times. However, it is healthy and therefore, worth it!
So nice to have a whole foods within walking distance! Smaller than average but I always find excellent produce!
Awesome Product And In Walking Distance!!!
This location is particularly clean and easy to park at for a whole foods in an Urban area. Easy to get to from LSD!
I always enjoy going to whole foods market looking for deals. Their pizza is pretty good so I bought a slice.
Total reviews rating 4.2
199 Reviews for Whole Foods Market 2023:
Review №1
2022-02-09I am really happy that Hyde Park has a very convenient, accessible and nice location of Whole Foods Market. The store definitely has the best products I could ever want. Every store has great products but particularly Whole Foods got the best products when it comes to quality based on experience. They have a high quality and fresh selection of produce, meat, seafood and even on their bakery. The staffs in here are also approachable, friendly and very helpful. Their staffs are just basically so nice to every customer and I seriously experienced it for the few times I went in here. The only cons in this store are definitely the prices of the products they have. Their prices are more expensive compared to any grocery stores inside. They also have sales on few of the products they have but when it comes to regular grocery shopping, I can say that this store is the most expensive one and if I am on a tight budget, I would probably choose Trader Joe’s as an option for the store.
Review №2
2022-07-17I have been here twice in the past couple of weeks. The store is really nice and I found everything I was looking for. However they should think about replacing their workers with robots who say good morning and have a nice day. Their cashiers lack customer service skills. I mean each time I’ve gone in they are engrossed in conversation with each other while ringing me up. I mean I hate self checkout, but I’d rather do that than be Ignored 🫠
Review №3
2022-05-31Three stars for service and cleanliness but two stars off because of the many holes or bear areas (MERCHANDISE RESTOCKING) in the store and the parking situation can be quite confusing. I been to several of the Downtown locations and they do a much better job of not allowing their shelves to be bear or empty.
Review №4
2022-04-21Typical whole foods market. Nice selections. Prices are most time on the high side. Customer service can be non existent sometimes. Needed some help, around the customer service desk. The two gentlemen wanted to laugh and giggle with each other, more than work.
Review №5
2020-12-13Dear Whole Foods MarketI am huge on customer service; it matters a great deal. For the past 2 days Ive called 6 Chicagoland locations trying to locate the vegan TTLA sandwich as advertised by Tabitha Brown (my mom wants to try it and so do I). To my dismay not a single store had the sandwich; greatly due to Covid issues. This morning I again called my local store in Hyde Park Whole Foods Market . I was placed on a call with Ms. Ester from prepared foods. Not only did she listen to me explain my dilemma but then proceeded to tell me how I could still enjoy the sandwich and patronize her store. She told me the ingredients and told me where to find them. She also told me to ask for her when I got to the store if I had any issues finding the items.Of course when I arrived I did have issues so, I asked for her. She came from behind the counter and took to find an alternative option, as one of the items I needed was not available. She literally checked my basket and walked me around to ensure I had everything I needed. Not only that while we walked other customers greeted her by name (she is consistent in her excellence)!I was so touched and grateful by her dedication and service. This year has been horrid and to have someone like Ms. Ester give that extra effort was so wonderful. I hope the powers that be see this. While I already spoke to her manager and love that she will receive a gift card for her service....Im hoping there is a greater way to say thank you to her.Sincerely,A Extremely Grateful CustomerP.S. I added roasted red pepper to my sandwich 🤯 so GOOD!
Review №6
2022-07-18Low inventory on items such as bread, cookies , beverages ( I just wanted a cola ) , chicken , chips . Every time I go there I am disappointed. Off to Trader Joe’s it is !
Review №7
2022-07-10Thank you for still making breakfast burritos. Still one of the only Whole Foods where I can find them.
Review №8
2022-05-21Staff & cashiers should be retained in customer service. They should learn from Trader Joes on how to treat its guests. Every time I visit this store Im reminded I shouldve shopped online.
Review №9
2022-05-02Store is clean, staff is very courteous, prices are kinda high but thats the life we live
Review №10
2022-06-16Great as always good wholesome fresh food, fruits and vegetables with a very friendly staff.