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Walgreens in Waukegan
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Location on the map
Waukegan, Lake County, Illinois, US
Payments
Phone: +1 847-623-6375
Site: https://www.walgreens.com/locato...
Site: https://www.walgreens.com/locato...
Opening hours
- Monday:7AM–11PM
- Tuesday:7AM–11PM
- Wednesday:7AM–11PM
- Thursday:7AM–11PM
- Friday:7AM–11PM
- Saturday:7AM–11PM
- Sunday:7AM–11PM
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Comments (45)
Very rude attitude the girl at the pharmacy drive-thru window. Also, I DO NOT agree with them doing COVID testing at the same window where people pick-up their prescriptions. It is very dangerous, people can get sick.
Im having problems with the pharmacy. They will have a prescription for a week and not get it fully filled. The partial fill that I refused was accidentally picked up by my husband on 11/11/20. The partial fill was dated 11/6/2020. It was 30 of 90 tablets. It cost 100.20. That was not in proportion to only getting one third of it. I never know if they really ordered the rest. I have to keep getting after them to finish filling a prescription. I will be reporting this to the corporate Walgreens if I dont get it by 11/16. This happens over and over with items that arent in stock.I will call them tomorrow to try to make them order the rest. If they cant, then I want a refund of what is in excess of the 30 pills.Update: I had to call and ask a pharmacist to finish filling it. They actually had the rest of it yesterday, but were too busy to deal with it. I had to ask for someone to finish filling it. It may have stayed unfinished for days. This Walgreens has too many pharmacy customers.
Drive-thru is terrible!!I’m still waiting inside my car since 43min.Last time I left without taking my medicine because of thatI don’t know what they doing or why is taking that long, but every time I come to pick up my order I waited for too long!Really bad customer services and experience
Very Rude pharmacy workers in drive thru window. Think twice before coming to this location. They also could careless if your on time for Covid appointment test and they have signs or directions on how to proceed. Did I mention they DONT CARE!
DO NOT come here to get your COVID-19 vaccine they take forever. Just to check-in they took their sweet a** time exactly 28 minutes NOT counting the time waiting in line. I brought all the paperwork already filled out so I won’t be waiting. After that I had to wait 16 minutes for someone to come a give me the vaccine.
Slow slow slow!!!! Worst pharmacy ever!!!! Poor customer service!
Waiting for over an hr for covid vaccines when we have an appointment. They shouldnt be allowed to give vaccines theres no where to sit so you have to stand. Very unprofessional at this location!!!
The worst Walgreens ever if I could them no stars thats what will be!! Every time I go to this pharmacy either pharmacist is not there so they have to close early or the wait time is a least 30min to get your Rx. Then they have the nerve to call you if it is past 3 day and they are ready for you to pick up. They see how busy it is have about 5 people in the back and they all are filling prescriptions. Hold on the last handle your customers and then go back to what you was doing. I mean I will have to take off work just to get my prescription.
More than 15 minute in hold and then they hangout the calls worst walgreens on Earth everyday is a problem with prescriptions they told you one hour you go and never give it to you tired of this walgreens this should be CLOSED FOR EVER!!!
Their pharmacy service was horrible. They would change my mothers prescription without the doctors authority and pharmacy charge her copay even though she had no copay through her insurance including a long wait for service. Very stressful pharmacy service if you would like to be stressed out trying to receive your medication this is the location for you.
Un professional merchantaine . They don’t know how to print my passport photos from their computer.
🤠🤗✔️Cant complain about this Walgreens on Lewis and sunset. The managers are always friendly, and Josh Jackson 👍who works in the pharmacy always recognizes us when we come in and has a big smile and amazing work ethic.🤗
Don’t come here to get you COVID shot , we had our appointment at 10:05 am and they take forever just to get us a shot . We waited 2 hours !!!!
I dont shop here too often, but I do get my photos sent here from time to time. They do a really great job! They have great customer service at the photo service, and I greatly appreciate that! Thank you!
Pharmacy area has this young womans with nasty attitudes dont even know how to say good morning or afternoon. Nor say thanks you. Need to get training with attitude.
Their Photo Dept is not organized at all. Place an order last night and received the confirmation email Last night as well my order was ready to pick up this morning at 7:30am. Well, my order was not ready.
I hate the fact that they never answer the Pharmacy Department. When I have a question I call and I stay in the line for 10 15 min and its a hassle and theyre always in a bad mood.
Mr. Reyes the manager resolved problems quickly and efficiently. Amazing!
The girl manager not professional at all...Not coming to this store anymore👎🏼 work on your attitude issues b😐
The manager is very nice and professional. The pharmacy is a disaster.
Clean and well stocked. Friendly and helpful pharmacy staff and cashiers.
Great stuff. Easy get around!!! Great employees!!
Sitting in your drive-thru for about 5 minutes do not get served and bypass by someone else on the other side
Pharmacy cant always refill meds even though I chose automatic refill
I think I will love to go there to shop there and walk around with my family
I would go to this Walgreens at all . the manager doesnt know his job
Kory was a nice cashier today.
This place is the best service thats what everybody needs
.
Very friendly cashiers.
Very organized
Like any Walgreens you go to
Good
Very good!!
Nice shopping
Total reviews rating 2.8
45 Reviews for Walgreens 2023:
Review №1
2022-09-13The pharmacy is a complete joke. The people working at this location have no common sense whatsoever and are rude as hell. Had to call to cancel prescriptions and went elsewhere for them because of the incompetence of these people. Why does it always take over 45 minutes to get a prescription? I e seen buffalos move faster than these heifers. Avoid this store at all costs
Review №2
2022-06-29Go to a different location for your medications. Terrible service, me and my friends get notifications and texts telling us our meds are ready and when we get there the meds aren’t actually ready. The spider lash girl always has an attitude and most (not all) of the ladies there are rude and have a temper. The pharmacist is just as useless dealing with the issues and there have been times we had to get the actual manager because these techs are so incompetent. GO TO A DIFFERENT LOCATION I PROMISE YOU EVERYTHING WILL GO SMOOTHER. I had missing pills in some bottles and I’ve been given other people’s prescriptions. Very dangerous and irresponsible. I switched to cvs and have only had trouble once time. Only posting this because my friend called me to asked me where im getting mymeds because she just got screwed over with less pills in a bottle than she should have. Get better staff or train them properly.
Review №3
2022-09-12Just changed my preferred pharmacy with my doctors offices because of the very poor service Ive been receiving from this pharmacy. Two weeks ago we couldnt pick up Rx from the hospital because the pharmacy was temporarily closed and not from a meal break. Last week I waited two times in the drive thru to pick up an Rx only to be ignored for 15 minutes both times. No one acknowledged that I was there. No one answered the buzzer. Just ignored. Will not be returning to this location even though it is the closest to my home. Im done with them.
Review №4
2022-09-06Pharmacy: needs to reopen the Rx Drop off window again. Why was it taken away . I had to wait after 7 customers before I could turn in my prescription. I have shortness of breath because of asthma.Add more people to help after a Holiday. SMH… no efficiency in your planning.
Review №5
2022-07-11If i had a PENNY for every time a staff here was rude and dismissive of their disrespectful attitude, I’d be Jeff besos. The customer service here is atrocious. If you’re expecting respect you’re in the wrong place. Helpful? Sometimes. Not enough to make up for the other million things that make me not want to come back in here again.
Review №6
2022-08-26No matter what time of day you come either in the store or drive through prepare for atleast a 45 minute wait in the pharmacy to do anything. Absolutely ridiculous
Review №7
2022-08-02WORST pharmacy EVER! Ridiculously slow, inefficient service. THEY NEVER GET IT RIGHT THE FIRST TIME and you wait for literally an hour at times.
Review №8
2022-09-13This walgreens Rocks 🎸, the photo lab department is awesome they took care of me in minutes 👌.....HIGHLY RECOMMEND LOCATION!
Review №9
2021-09-17Shame this location is having a hard time with the COVID vaccinations and getting hit hard in some reviews there, but I think its just limited availability and regulatory procedure that has their hands tied a bit in that regard.Outside of that aspect, this location is rather good in all the other usual things they do. Helpful staff. Well kept. Very good in offering savings if available. Selection could be a bit better but they do well for the size of the store. (Rating in regards to normal operation, above average but they dont always have everything.) Some wait time for the pharmacy, but its often busy vs. the number of people they have working. And the guy that I think is the owner/operator is very helpful and attentive as well. (If so, very hands-on on how the place is run. Does anything hed expect of the employees in the front.) Dont forget to give him a heads up on anything, and perhaps a word of thanks for all he does.
Review №10
2022-08-26Smh worse customer service.... Dont play with my medication smfh!!!!