Walgreens in Streamwood
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Streamwood, Cook County, Illinois, US
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Site: https://www.walgreens.com/locato...
- Monday:8AM–10PM
- Tuesday:8AM–10PM
- Wednesday:8AM–10PM
- Thursday:8AM–10PM
- Friday:8AM–10PM
- Saturday:8AM–10PM
- Sunday:8AM–10PM
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My Father passed away this past Wed. and my mother wanted two photos blown up for the memorial service. Walmart lost the order 12 hours before the service. On the morning of the service I came to this Walgreens and explained what had happened and that I needed a rush on the processing. The gentleman running the photo counter stopped production of other developing and processed my enlargements immediately. It is so nice to have someone that is understanding and goes above and beyond. Thank you. I dont remember the gentlemans name but he was working this morning at 9:00. 2/13/17 and deserves some kudos..
I have had it with this Pharmacy. There is always a long delay in getting prescriptions filled. I can understand if they are busy but when it happens every time it is more of a poor management and lazy employee issue. The pharmacy techs even have the nerve to lie to your face and tell you that they just received the script when in reality they just dont know what they are doing. Why cant I give zero stars.
Desiree was not the customer service friendly type of person you would like working for any company. Walgreens mgmt should check up on their employees . I have been using Walgreens for years bur if this is how i expect to be addressed with simple questions then i look elsewhere. She took no time to take my call and question. No thank you for calling. I wont patron this Walgreens anymore.
Was going to by 2 items one was in the clearance area the other across the aisle. So I asked the cashier what was the price and if its on clearance . She asked the manager. The manager with out looking said I know where you got it from and thats not the clearance area. She was extremely rude and very unprofessional. I see how they value customers. I will not set foot at this location.
Total reviews rating 2.6
40 Reviews for Walgreens 2023:
Review №1
2022-03-01Review is solely based on pharmacy experience with my booster! My second Covid shot also took forever. My appt was at 5:15 and I eventually got my booster at 5:50 after complaining twice! Then they said “are you sure you have 15min to wait for reaction?” I responded, “oh yes, I will be sure to!” Haha yeah right. Unorganized, unprofessional. Don’t offer appointments if you can’t read a clock. ✌️
Review №2
2022-01-22Went to get Covid booster appointment was for 12:00. 30 minutes later still waiting for the shot. Made this appointment 2 weeks ago. Shouldn’t they realize they need to staff this position appropriately? Person who is doing shots was still getting the shot ready at 12:30 saying 10 more minutes. No one else was there before us.
Review №3
2021-12-31The pharmacy is a circus! Every single month I needed to argue about medicine, prices, and when they are up for refill. They need a major overhaul and training in place to have every worker as knowledgeable as Annalise. Annalise deserves a huge raise for all the hoops I jump through if shes off work is ridiculous.Please train your employees to be like Annalise and appreciate Annalise as I do.She is whats holding your pharmacy tog 100%Sincerely disappointed that yet another visit to Walgreens pharmacy leaves me waiting til the next time I can go speak with someone that knows what they are doing....Time to switch to another pharmacy 🤷♀️
Review №4
2021-12-18Went to drop of 4 prescriptions and gave it to them all spread out so they know how many I gave them. When we go to pick them up they gave me the wrong medicine and then they correct it and only gave me 2 out of the four. After telling them I gave them 4 they say I gave them 3. When they finally give me the third one, they give me the wrong one AGAIN! I had my doctor call them and they want to say we only gave them 2. Meanwhile Im in pain waiting for my dedication the whole process took 4-5 hours. Their pharmacy department is a joke they should not be handling medicine if they are going to lose peoples prescription and then give them the wrong one.
Review №5
2021-10-221) people who have problems with their prescription should be made to come inside instead of arguing with the cashier from the drive through for 30 minutes. This should be a policy and not put on the cashier to decide. Bad management.2) they once prescribed my daughter a medication (amitryptaline) with a direct extreme contraindication to one she was already on and was prescribed by Walgreens, clonidine. She ended up having her bp go up to like 215/125. I thought this was the whole point of keeping your meds all in one computer system?? Bad pharmacist
Review №6
2021-10-25My package was dropped off at this Walgreens at 13 e army trail road on Thursday 10/21/21 at 4.54pm for overnight delivery. I received message on tracking that package is delayed and has not been picked up. Called FedEx they told me to call Walgreens and when called Walgreens. Someone picked up phone from office and was not willing to help. Didn’t want to give me his name or the name of the manager. Just told me to call Walgreens at 1-800 number. He didn’t listen and tried to understand my frustration that my package has important info. I called at 11.20am on 10/25/21 if someone can find out who answered the phone. Very disappointed that not only he didn’t take care of my issue he didn’t give me his name and his manager or the manager of Walgreens location.
Review №7
2022-07-16You wait 45 minutes to get your medicine through Drive thru 🤬
Review №8
2022-01-12Listen, I get everyone has their off-days, but this is the slowest pharmacy Ive ever had to use. Look at all the other complaints in the comments...DO SOMETHING ABOUT IT ALREADY.
Review №9
2021-10-30Waiting for over an hour for my Covid booster. What’s the point of making an appointment then? They need to hire more pharmacy staff.
Review №10
2019-10-23Give credit were credit is due.I had uploaded a very important and time sensitive family photo online on the morning of 10/22/19. The photo was important as it was needed to complete a Family tribute to our Grandmother who had just passed.The photo was ready for pick for pick up in less than a half hour. When I got there, prior to paying I checked out the picture only to to see that half of one of the Family members was cut out of the picture. This is where the five star customer service came in... Cassandra asked if I had the pic on my phone, I did so, her and Emily went at it working together to get the picture cropped properly and reprinted in less than 15 minutes. Keep up the great service Ladies... retail issues can be tough but, you handled it perfect... Thank you!