Walgreens in Rochelle

Review №1

2022-06-12

I put in an app order for a cell phone charger and 30 minutes went by and the associate that answered the phone said they were short staffed and promised they would pull the item and have it ready in 10 mins at the drive through.I just wanted to say I know how that feels to be stressed and short staffed and she is doing a great job. I appreciate her time and I hope she sees this.

Review №2

2021-04-10

This Walgreens was pretty clean, spacious and well-organized compared to some other ones Ive been to. The bathroom was clean, too. The Pharmacy staff was clear, professional and friendly. The Pharmacist was knowledgeable and explained everything I need to know. Id recommend this location. Thank you to the staff for taking care of me.

Review №3

2021-04-13

Although this Walgreens wasn’t able to accommodate us for vaccinations, they went above and beyond to contact another local merchant who they knew would be able to help us. They went out of their way to be helpful And put in a lot of Effort. Great job to the pharmacy team at this location.

Review №4

2019-11-03

Messed up my prescription for a cream 3 times and delayed it twice, yet they messaged me it was ready and I came in 3 times only to be told it’s not ready it. Finally when it’s ready they try to charge me 2400 for a small tube and tell me my insurance card is wrong. After calling my provider, the co pay was still over 200. Contacted a different pharmacy for the product and it was only 400 before insurance and no copay. Yet they don’t see the possible issue that their pricing is wrong. My insurance card was correct as well. Pharmacy techs were rude on all 3 occasions. Not impressed

Review №5

2018-11-30

I had dealt with a horrible pharmacy team at another other Walgreens before. At this one I have always been treated with respect and courtesy, ever since since I first dropped off scripts here several months ago. Very nice technicians, and the pharmacist doesnt use his discretion to over rule my own Dr. and insurance. Always consistent and reliable here. I am on no Class 2 meds, so might play a factor, but they never make me wait till I am completely without to get my meds.

Review №6

2021-03-05

Cashiers dont wear their mask properly, if at all. Youd think that the people working at a PHARMACY would understand the importance of not spreading a deadly virus, but apparently not?

Review №7

2019-06-14

Excellent customer service. Not to mention that the photo center is way better than the one at Walmart. I have them make a photo canvas for me for Fathers Day and they went over the layout with me before proceeding to the end product, made it on the spot within 20 minutes and put it in a awesome protective box for me. They will have my photo business from here on.

Review №8

2015-08-02

I have several prescriptions which I had been filling at this Walgreens, one of those being a controlled substance (Vyvanse). Initially, this Walgreens created a big problem with my insurance regarding the Vyvanse... Long story, but it took a couple months to work out, and one woman working the pharmacy was rude to me on more than one occasion. Pharmacy staff have refused to fill my prescription until Ive run out, or the day before I run out. I live 30 minutes away from any pharmacy, so this is pretty inconvenient. Based on my experience, I would not recommend using this Walgreens pharmacy.

Review №9

2018-10-10

Everyone at Walgreens pharmacy and the store associates have Been the best and most real loving people I have met . I had an incident at their store a very bad one and they still opened their arms to me with even with my mental illness. Thank you so much for taking care of me you have this customer for life

Review №10

2018-04-04

Cashier was extremely friendly when I stopped in on Easter. Very knowledgeable. Keep up the great work. Quick and painless visit. Just the way I like it! Haha! Thanks!