Walgreens Pharmacy in Chicago

Review №1

2022-01-02

This pharmacy has been good in the past, but based on the other reviews, theyre very hot and cold. Last week, I was told they dont accept goodrx because they dont get reimbursed. Walgreens signed on to accept goodrx, and they dont reimburse, its a negotiated price reduction. Still refused to take it, Goodrx customer support even called them and were hung up on.Today, Ive spent nearly an hour on hold. In that time, one person spoke to me. I just wanted to make sure they had the right insurance and that I wouldnt be paying $300 for my prescriptions. Put me on hold after saying I wanted to check that they had the right insurance. Spent another 5 or so minutes on hold before it started to ring. And ring. And ring. Until I was disconnected. Ive now called back and have yet to get a human.I understand that it can be busy, especially on a Sunday. But just tell people you dont have the staff for the phones right now, dont waste our time.

Review №2

2020-12-31

I have a love-hate relationship with this pharmacy. There are times where the pharmacy is very helpful and gets the job done on time and is ready. But several times the pharmacy employees are just so rude for absolutely no reason they do not offer any help and just are very rude. I’ve been given so much attitude throughout the years for problems which could’ve been solved with clear communication with this pharmacy aside from attitude. The pharmacy needs to take better care of time management I understand the pharmacy is filled all the time but if I go and somebody says it will be done in one hour and I come back in an hour it should be done usually this is not the case. I do not recommend

Review №3

2019-10-10

I work for a Dr. Needed to call in a new prescription. Called at 11am on a Wed, phone lines said they were closed and to leave a message with full details of prescription. I left full detail message with call back# of the office. It was never received per our client. So call back today to ask was there phone line problems yesterday because left a prescription. Girl asks my name and starts to look up a prescription and I am not the patient! Told her no it is a new script. She puts me through to pharmacist which call never gets there. The call circulates on hold for 9 min or more! Finally hung up. Told client would they mind if I call it in to jewel-osco just down the street. Told the client the problem with getting it done at Walgreens. How terrible. Not that it matters but snapped pic of 9.37 min call before I hung up.

Review №4

2021-06-04

They use to be helpful .Every time I call after 10 pm, I am on holdfor 10 minutes with no assistance.Then the phone automatically disconnects!!Is this how Walgreens helps its customers??

Review №5

2018-06-08

Worst Pharmacy. Im so mad that blue cross decided to not use CVS anymore because Ive had them for over 10 years and never had a problem. Have had nothing but problems with walgreens pharmacy over the last year.