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Phone: +1 847-577-7099
Site: https://www.walgreens.com/locato...
Opening hours
  • Monday:7AM–10PM
  • Tuesday:7AM–10PM
  • Wednesday:7AM–10PM
  • Thursday:7AM–10PM
  • Friday:7AM–10PM
  • Saturday:7AM–10PM
  • Sunday:7AM–10PM
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Total reviews rating 2.5

38 Reviews for Walgreens Pharmacy 2023:

Review №1

2022-03-30

Horrible pharmacy. Almost had to cancel my surgery because they didnt fill the precipitation my Dr. called in many days before. Ive owned a business in the same shopping center and I hear hardly any positive experiences about that pharmacy.

Review №2

2022-07-13

This pharmacy is always so slow. Never enough people working. Lines in the drive thru and in the store. Fourth time in a month.

Review №3

2022-06-06

Gave me the wrong amount of medicine and argued about having delivery requested...much touted on their website but on the phone---if youre able to reach a real person---without fail tells you delivery service not offered any more. RUN dont walk to somewhere else!

Review №4

2021-08-20

They really need more staff in the pharmacy department. I’m giving them the benefit of the doubt that they’re working as fast as they can, but today I sat in the drive thru for 38 minutes. I can understand maybe waiting 15 mins at most, but almost 40 isn’t right. Most people don’t have time like that to wait around, especially with kids in the car. They could at least say “Thanks for waiting” or something- it’s not as if I have to get my rx filled from here. Please hire more people here!

Review №5

2021-11-15

I dropped off a prescription, the pharmacist assistant stated the prescription was in stock at 8:30am, and it would be ready in the afternoon. At 9:15am I received a text the prescription is out of stock.I tried calling and set through 5 minutes of store hours and break time, alone with Covid and Flu shot updates. Once someone picked up the phone they hung up without saying a word.

Review №6

2021-10-13

Absolutely horrible customer service and ignorant staff during pandemic. This Walgreens is conveniently located to me but I will never step foot in there again.Basically their servers were down and as I was inquiring About next steps I was told they have no information for me.I then asked for a supervisor to see if they could redirect us to another walgreens or call us back when servers are back up so we can follow through with scheduled testing, being sick and having a difficult time finding anyone to take us to testing.I was told the supervisor was standing right next to them and then was hung up on.These people should not work in healthcare and I hope Walgreens corporation will one day remedy the situation as these are the situations and sort of people who discourage testing.

Review №7

2021-06-26

If I can give it a negative I would. If you try calling the pharmacy line, they will literally pick up the line then hang it up, just because theyre busy. Their drive thru is always backed up at least 4 cars. I am definitely transferring my prescriptions and Not recommending Anyone to come to this location!

Review №8

2021-03-11

I should have read their reviews before deciding to transfer our prescriptions here. I was looking for another Walgreens branch that can be accessible after moving to another village. This one is the most covenient (location wise) from work. I called to request prescriptions refills for my family and the lady keeps on telling me that they are so busy that it will not be ready anytime soon. I told her that it is ok. I came to the store after work, and Nancy helped me find my meds and asked her how come my daughters’ meds are too soon for pickup. I explained my situation and a guy named “Karl” if I am not mistaken helped Nancy and just said that my insurance is not covering the refill. I asked how come because I always had Walgreens and never had an issue. And with an attitude told me that I just have to call them. I just said ok then. While paying I told Nancy that it is not bad to be a little nicer. I am aware that they are busy but the approach could have been a little better if he said it nicely. We have been going through alot since pandemic, a little kindness will definitely make a difference to someone.

Review №9

2020-09-26

They refuse to use the system that sends a text when your prescription is ready. They also refuse to call you when they actually say they will call you whether your prescription arrives or not. Not sure if they are seeking my prescription or if I should request another Walgreens fill my prescription.I will probably move to using a different location that provides a higher level of customer service.

Review №10

2021-11-15

I had very poor experience with picking up my order in a pharmacy in Walgreens located at 1711 W CAMPBELL STArlington Heights, IL 60005. Nobody was by the window in drive through, I was ringing and waiting and waiting so I went inside, the lady sent me back outside. When I finally pick up my order I got an email with survey which was not possible to fill it up because they already got the survey which was impossible. I’m wondering if someone wanted to pick up covid test, was infected so where is the safety from Walgreens Pharmacy staff??

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