Credit cards
Yes
Reinforced security
We got you covered
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Uterque enim summo bono fruitur, id est voluptate.
Enhanced cleaning
Daily cleaning
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Uterque enim summo bono fruitur, id est voluptate.
Conciergerie
We take care of you
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Uterque enim summo bono fruitur, id est voluptate.
Comments (51)
Terrible wait times. Horrible service. They opened both drive-through lanes but only have a single person working. I had to sit and watch the neighboring car take a Covid test and wait another 10 minutes before they even asked for my name.
The Pharmacy is horrible. It is really horrible if you need to talk to a pharmacist or need answers. 35 minutes on hold and transferred 5 times. I still dont have an answer. I may try to call in the middle of the night. Did I say they are horrible.
Hope my review will reach to CEO of Walgreens.Michaels( Store Manager) - Very poor experienceWalgreens Store #17893,340 FLANDERS ROAD,East Lyme, CT 06333Michaels( Store Manager), is very rude and disrespectful. uncooperative and stubborn. I never want to visit Walgreens stores if Walgreens hires employees like Michaels( Store Manager) . Very disappointed with her.
10 dollar minimum for pickups? Wow the greed and exploitation is real. I rather pull up amazon and get it delivered to my door for the same price. No wonder your closing stores left and right executives have no idea how to run a successful retail store in 2021.
The manager is a horrible person. Managed to make my bad day even worse and it seemed like she enjoyed doing it. She’s a spaz. Don’t come here unless you want the Karen reverse card thrown on you. Who woulda thunk the manager* would be a Karen? Plot twwiiissttt! Horrible horrible person. 0/10 would not recommend.
Those 5 stars are for Mr. Bert from Walgreens on 780 Waukegan Rd. in Deerfield, Il, 60015. It is fascinating how patient and helpful he is. He doesn’t give up trying everything to serve customers. I would like young technicians and pharmacists to emulate him. Thank you Mr. Bert
This is the best Walgreens pharmacy and store location that I have ever experienced. The pharmacy has outstanding service - especially Pharmacist Soo. She goes above and beyond! The stores staff is always extremely friendly and the store is always very clean with fast service.
I believe the service culture is sub standard in this store and I believe I have been flagged at this store as a difficult customer which is unprofessional at best. Starting with the General Manager, Kyle, and a Pharmacist, Agnes just today! Kyle disregarded a covid outbreak that I was exposed to. Agnes speaks like a pre-recorded robot that doesnt have an off button to shut her down. It appears that they are trained to argue, avoid and be dishonest.Im old school, the customer is always right(even when they are wrong)!!! This is customer discrimination.
The pharmacy at this location is horrible. More than once have they screwed things up. Never had such problems at the BG location. It’s time to find another location.
Worst Walgreens I have ever been too. Constantly long waits in line at check out and pharmacy. No one ever answers the phone. By far the worst Walgreens I’ve ever been too.
I called the pharmacy at the Walgreens in Deerfield late Monday February 26th, to ask just one question. I could not believe the pharmacist didnt want to answer just one general question now i can understand why their reviews are so poor. He was not nice and very mean his customer service skills were really bad i will never call that store again. They should close the pharmacy down since all they have is countless problems. I called another Walgreens and the pharmacy answered the question with no problems at all i told them what happened at this store, he said the pharmacist should have never done that.
Ordered 5 items (vitamins, aspirin, Iron tablets, etc. Nothing special) on 3/30/20 through walgreens.com . They told me there would be a bit of a delay because of the covid virus. I JUST got the items today 4/13/20. Very disappointed that it took a full 2 weeks for this delivery to arrive. I see now why amazon dominates the internet order market. I will never use walgreens.com again.
This Walgreens is top notch. A double drive-thru and amazingly fast service.
Id like to zero star this. The pharmacy is always backed up. For the love of god, please hire more people. Waited a half hour just to drop off a prescription. Its been a problem for years! Todays day in age is about customers service. Just because you large, doesnt mean your not loosing business. Im sure lots of people ore going elsewhere. I am! See ya!Again....sitting in line for 20 minutes. Get more people!5-5-2018. Still the worst drive through in America. Soooooo Slooooow!
The pharmacy is quite ridiclous! The wait time is incredibly long, so I decided to come late at night to avoid a line. I waited 2 minutes at the DT before pressing the bell, someone responded to hold for a moment. 15 minutes later I ring the button again and it took several minutes after that to be served. A few of the staff have seemed inconvenienced when serving me when I ask additional questions. As I wait in line now for 45 minutes, it seems maybe you need to hire more help.
These guys work hard; Ive seen the employees here dealing with some of the entitled and obstinate customer base that this area is known for, and they still keep their composure answer every question professionally. Not only that, theyre one of the only stores in the area to operate 24 hours a day.
The staff is great except for a guy that might have been a manager. I told him I did not have Medicare Part D and that my drugs were covered on my company plan but he said my BCBS card wasnt enough and that I had to show him a third party card.
I have been waiting for the SHINGRIX second shot for several months. Walgreens is maintaining a waitlist but cannot confirm to me whether I have been placed on the list. Hard to believe in this day of computers they cannot do this. I was told its a very long list of hundreds of names. Understood ..... but why would anyone have to page through a list in this day and age? No technology! TERRIBLE. I wonder if CVS has a better system.
I needed 10 photo books for my upcoming art exhibit. Walgreens had an awesome deal. The on-line template offered many beautiful design options and was really easy to use. This was during the busy last two weeks of the year, but Jose and Isaac made it happen with a smile, and provided a very satisfying, professional looking product.
Great store love going here when Im in Deerfield nice staff and clean store.
This pharmacy make so many errors, and always has a ridiculously long wait. Ive had prescriptions not filled for no apparent reason, had prescription sent to another pharmacy, had prescription filled incorrectly, and had wait times at the counter of over 20 minutes. Considering the corporate headquarters are in Deerfield, this is disappointing.
Great Walgreens. The staff is nice and helpful, and there is never a long line. They have a pretty good liquor department for a pharmacy, and the pharmacy is quick as well.
Pharmacy reps need to get it together
One of your employees here is manually entering credit card info without checking i.d i have fraudulent transactions this morning.
Terrible service in pharmacy. I am switching my prescriptions immediately.
This Walgreens doesn’t check peoples IDs, I had my card cloned and used here yesterday, luckily my bank caught it and called me.
Very nice Walgreens.
The pharmacists are awesome. Always friendly and helpful. I recommend them fully
This Walgreens is well kept by corporate, the staff is knowledgeable and friendly and the selection is second to none.
They moved around everything in the store and it’s the worst thing to ever happen. Can’t find anything until you walk around for 10 extra minutes.
If I could rate them lower, I would. Embarrassing that corporate is down the street and this place is run like it’s in the middle of Alaska.
Extremely unprofessional and completely indifferent to the quality of customer service.
Courteous, Efficient, Cooperative. What more could you ask for
The pharmacy is no good.They not help me .They ignore my question. I am very disappointed.
Great people very helpful and friendly. Store is clean and offers a lot of services.
Welcome to Costco I love you
Rude staff. Nobody helps you find what you’re looking for. Awful management.
Quick & easy prescription pickup.
24/7
Always busy and changing
Same things
2.7 (51 comments)
Review №1
2022-03-25I would not go to this Walgreens. The cashiers are very incompetent . They are also very slow mentally. I am surprised that most of the cashiers are able to work there as they are so demented. The managers are very bad still. They will not help you. Terrible customer service. I had to drive 5 miles to CVS to get my prescriptions because the pharmacy kept messing them up. I would not recommend this Walgreens to anyone. The staff are so demented and they nor the managers care about helping you. They hire such slow people.
Review №2
2022-03-18I wrote each of them on the envelope as my doctor change the medicine to another company. I wrote down which medicine was for hypertension and hyperlipidemia and came home.When I came home ,I found that they exchanged medicine bottles. What happened ~~?They made such a ridiculous mistake. There are a lot of pharmacists, but I cant believe they made a mistake dealing with these significant drugs. unbelievable~!!!
Review №3
2021-12-11Horrible wait times. Zero customer service. Took my daughter here for a covid test with an appointment. Waited an hour to take the test. Waited five days for the results and found out they never sent them to the lab. Missed two days of school due to their incompetence. Avoid like the plague
Review №4
2021-12-29I came here to reload my pay pal card which cost me 3.95 because of the fee. Yet not one walgreens staff member knew how to do this transaction. Its a universal transaction. What a awful managament team where they cant even reach there cashiers to do the correct job. A high paced store yet fails to do its job. Pathetic. Just cant get good customer service anymore.
Review №5
2021-11-23Worst pharmacy ever!!!I was there for my buster shot and I wasn’t eligible yet because it wasn’t passed 6 months since my second dose. So I need it to wait one more weekI end up trying to schedule my buster through my NorthShore since I did both vaccines through them….. to find out that Walgreens actually put me down as I already received my buster shot Which I did not!!!So I’m training to talk to a pharmacist to have this issue fixedOn the phone for more than two hours no one picking up, and when it does they put me on hold for 40 minutes and after that they just hang up!!!So I guess I need to go back there to deal with it in person!!!!
Review №6
2021-09-04Great variety of beauty products! And the prices were lower than in other beauty shops. Often shop here for cosmetic products
Review №7
2022-02-22The very best Walgreens location I have ever seen. Facility itself almost feels luxurious and pp working here are very nice.
Review №8
2021-05-14I like to think of myself as a reasonable person and Im not one to bash a business, but this has gone on for too long and, frankly, enough is enough. I understand that this pharmacy probably fills 500 to 1000 prescriptions per day, but its obvious that they are operating like a unkempt machine that has little to no concern for their customers or reputation. I am only writing this review today because I genuinely feel that the staff at this pharmacy is overwhelmed and as a result have become jaded towards their customers. Each time I call I get thrown around on hold (lasting well over 30 minutes). Once Agnes or Krista or one of the dozens of the other pharmacists finally answer, they are rushing me off the phone as if Im inconveniencing them with a simply question about my medication. A change needs to be made and I dont think they will be making any in the nearby future.
Review №9
2022-01-26Very friendly,courteous and efficient staff at the Deerfield location. Its always a pleasure. The pharmacists are EXCELLENT!
Review №10
2021-08-14Nonexistent customer service, long wait and incompetent pharmacy staff. This is supposed to be their flagship store. They keep experimenting, cutting costs by hiring completely incompetent technicians who need to ask a pharmacist for everything. Most often there is ONE licensed pharmacist per shift. Whoever comes up with the strategy for this store operations should be fired. Screams incompetence. Needless to say - taking my business elsewhere.