Walgreens in Decatur

Review №1

2022-06-27

Went to get COVID shot, scheduled appointment for 10am, didnt get shot until 11am. Pharmacy wasnt busy. Why have an appointment if youre not going to keep it?

Review №2

2022-04-10

Had an absolutely great experience at this Walgreens. Customer service was unparalleled and they made my prescription pick-up process as easy as ever. Definitely recommended.

Review №3

2021-12-16

If I only could I would give negative star. I work for instacart. I could not find one item so I politely asked where can I find it. I got really rude response that we should do our own groceries. I felt embarrassed and I felt like I did something wrong. I will never step my food to this store again. I will never recommend to buy there. Ill tell everybody not to shop there. I decided to use Walmart pharmacy as my primary. If you dont want to feel like 2nd valued customers I recommend to do the same.

Review №4

2020-06-19

I was due for reorder of my prescription.....it was ordered two weeks before I would run out. I kept checking on the order.... I went in to the pharmacy to check two times. Finally the young lady told me that my order was back ordered because manufacture had stopped making it. I had no med by this time. This lady at the drive through said she would check around to see if they could find any to hold me over. She was able to secure Med for 5 days while she ordered from another manufacturer. I was really pleased that I did not have to go without this drug. I thanked her. This was very good customer service. Thank you

Review №5

2020-03-07

I called to ask about am immunization I needed DTaP. Im not sure who I talked to in pharmacy, but he was rude, didnt want to accommodate me at all. I asked about a good time to come in, and he rudely said We are busy at all times, and we only have 2 of those. Anyway I went to Kroger. This was Thursday March the 5th, around noon

Review №6

2017-12-14

Don’t count on your prescription being ready on time. My scrip was called in 4 days ago, and still was not ready when I came by to get it. They could probably cut half the volume of customers at the drive thru if they actually did their job and filled scrips on time so a person didn’t have to make multiple trips. Can’t wait for amazon to get into the pharmacy business, the service can only improve.

Review №7

2017-09-22

** Pharmacist is on lunch between 1:30 and 2 p.m. New prescriptions cannot be handed out legally during this time. FYI ***Hit or miss on pharmacy staff. They seem to believe they can ignore the drive thru (though you can clearly hear the bell outside and inside when someone pulls up and they can see you from the mirror) and make people come inside instead. There is either always a long line of multiple vehicles or you have to wait 10 minutes for them to remember to come to the window to help you.Joanne (pharmacy tech) is probably the worst, most unfriendly, and has to hate her job per the way she acts towards customers.Will be looking for a different pharmacy due to these issues.

Review №8

2018-09-25

Even when they are busy the pharmacy is always polite and work as quickly as possible to get the prescriptions done. I would rather wait in line here than go somewhere else and have to deal with rude people in customer service.

Review №9

2017-03-08

Dropped of script at noon. Provided my updated insurance info. Said id be back at 5 pm. Theg daid theyd have it ready. Waited in drive thru line with 3 cars in front of me 5:00. Fonallu got up to window at 5:20. They say my insurance info was not updated correctly and to come back. Rediculous! What lack of care. Will not return.

Review №10

2019-01-09

If you call you get out on hold for 15 mins or more before you can speak to a pharmacy worker. Every month they have to order my prescription, its never ready when they say it is. Switching pharmacies now. Been with you guys for over 10 years but its getting ridiculous.✌