Victory Auto Wreckers in Bensenville
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Bensenville, DuPage County, Illinois, US
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Site: http://www.victoryautowreckers.com/
- Monday:9AM–5PM
- Tuesday:9AM–5PM
- Wednesday:9AM–5PM
- Thursday:9AM–5PM
- Friday:9AM–5PM
- Saturday:8AM–5PM
- Sunday:Closed
7-15-22 - The staff at Victory were outstanding especially Columba. She was patient with me and very pleasant to deal with. Victory was very fair with the price they gave me for the pickup truck I brought there. Their process for accepting the car was extremely efficient. They are great people to do business with.
Victory Auto Wreckers was great to work with with I had to get rid of my 2005 Ford Escape. The axel had rusted out and it would have cost us thousands to fix it. They gave us a very fair price. The tow truck drive was Cruz and he was a pleasure to work with. I highly recommend them!
I am impressed with the service Victory Auto Wreckers provides. I went to their website for a quote and to schedule a pick up. They called me back within the hour and booked a pick up for that same day. Everything went smoothly, and everyone I talked to was kind and professional. I highly recommend Victory Auto Wreckers!
Victory is the best, They come when they say and the drivers are very experienced and helpful. Great company to do Business with. If I ever need to use this service again I would highly recommend them. Quoted a fair price over phone and followed thru with their offer. Thanks everyone involved---BUT I dont think I will ever get my T SHIRT.. I called and told to go to reviews - Nothing No Page to Give info. The Victory Driver should just give the shirt when they pick up Car !!! BAD PROMO
They are really the best!!.I call two other places to get a price on a 2002 Honda crv. Victory Auto wreckers paid top cash💸 For my suv!!.And they also came to pick it up after business hours!!They give you an extra $ 75 dollars if you bring it to them.Thank you Victory Auto wreckers!!.
I have been visiting Victory since I was in high school, buying parts to keep my old Cutlass rolling, my old Suburban chugging, and my old Ford van cruising. But today I visited to sell my minivan, and I was not disappointed. Several hundred more than other junkers. Thank you, Victory!
I travelled all the way from Madison and Im glad that I did! It took only 10 minutes for the entire transaction and I was paid well for a 2002 VW Jetta GLS. I would recommend Victory Auto Wreckers to everyone who needed their vehicle scrapped. Thank you Columba - you are great! - she was the fantastic employee who took great care of me!!
My experience with this company the day of a scheduled a pick-up of my vehicle was “highly unprofessional.” I received three( 3) back to back calls from this company, before 7 am, ensuring that I was awakened from my sleep. I then received a 4th call, at 7:15 am call from a loud mouth, aggressive, and rude tow driver, Wally Cruz, with a thinly veiled threat of “well, if you don’t talk to me now, then you must not want your car picked-up.” Especially considering I wasn’t scheduled for pick-up until much later that day. I contacted the Dispatch office, only to encounter an argumentative Dispatcher. I decided not to cancel, as I really needed the vehicle removed. A different tow driver, “Don,” was sent out and dealing with him was a pleasant experience. Otherwise, I am just shocked at the lack of courtesy and respect from this company towards customers.
What a great experience using VAW for their hauling capabilities! This is the second time using then and once again they came through with first class service. Kirk, Driver #32, was extremely pleasant to work with. He called ahead of time and was done with the tow in record time. I would recommend Victory to anyone looking to get rid of their automobile because #ThatOldCarIsWorthMoney ! Thank you. VAW.
I would leave a zero star if i could. I got a quote and made arrangements for them to pick up my car at my house. Reservation made a week out. I called to see if they could narrow down a time for me for pick up due to time conflict. Receive a call back after speaking with them for them to tell me they dont service my area...if i can move closer, they will pick up How did no one figure out I was out of area when I gave my address a week prior to pick up?? What a joke!!
Easy Peezy Lemon Squeezy -- my son totaled his 2002 Toyota Celica just before it was about to turn 200,000 miles. I called Victory the next morning. By 2:30pm that afternoon they arrived at location where car was parked. Hooked up vehicle to tow truck,. I handed them registration and keys. Driver gave me $250 cash. Nice! No fuss, no muss.GREAT SERVICE! Police were telling me to call a tow truck which would have put me out $175. I called Victory and MADE $250. Does it get better than that?!!
On Monday 3/07/2022 me and my husband sold our 2003 Ford Explore, and we had the most wonderful experience with Ms. Columba she made the process easy and very fast we had everting done within 10 minutes.I was not expecting to get what they paid for our truck but that money covered our down payment for my husband new Jeep..#thatoldcarisworthmoney
What a wonderful experience! After delaying this action far too long, I called Victory direct. I had an appointment slot the next morning along with a $$ quote. The driver called that morning to confirm everything. He showed up on time, we signed some paperwork, I received cash on the spot and he towed it away! My headache resolved. So simple and professional. A Victory for me. Highly recommend!
ON MY BIRTHDAY sat and waited for a phone call in their “time slots” we called to confirm early in the morning that they were coming- never called nothing. We called them and they lied to us and told us they called twice and left a voicemail when there was no phone call or voicemail. Talked to the supervisor who was VERY unprofessional laughing at us and just saying they can push our time to the next Monday. DO NOT recommend. They only care about theirselves and are very unprofessional
I could never understand how you would need a core charge for a muffler. Also you would be better off getting aftermarket new parts for body parts such as hoods and fenders way overpriced. Other than that most parts would be okay I just dont like the nickel and dimeing for the core charges
Yes I use Victory Auto Wreckers for parts for my 2002 Saturn they always have what I want parts and Tires . the Saturn company does not exists so I find my parts at Victory they have excellent customer services , always ready ,and also I have an experience with Victory when I towed my car the towing driver was on time and he did excellent job removing the car from my Garage without any scratches to the property ,and also I was paid very good price for my Saturn 2002 excellent services
It was time to let go of my old Gambler 500 Van, the girl on the phone was courteous and helpful, and the tow truck driver David was really cool. Best of all, just like the ad, I actually did get cash on the spot. They also offered more than all the other local yards. I would definitely go with them again.
Been seeing their famous commercial on TV since I was a kid. When it came time to scrap my beloved 22 year old ML320 Victory provided friendly, efficient, and quick service as well as paid a fair price. Don was very courteous and professional. I highly recommend Victory for dealing with your old car.
Awesome place. Paid more than anyone else!! This is the 2nd Vehicle Ive sold them & I plan to sell one more to them soon!! Ive also purchased parts here & they have the cleanest, nicest yard near me. Their prices for parts are actually much cheaper than that of other junk yards near me.I hated to part with vehicle but the damage was too bad to safely Repair. The van did its Job tho, kept wife & daughter safe with only bumps/bruises. I highly recommend the Dodge Grand Caravan for a family vehicle!! Rated A+++ PS: #JocelynRocks #ThankYouJesus #PraiseGod #GiveGodTheGlory #TWN
That old car is worth money! Ive heard this commercial hundreds of times growing up in the Chicago area. When my old truck was no longer worth fixing, I took it to Victory Auto Wreckers. The whole process was simple, easy, and took minutes to get rid of my old truck. The lady at the front desk, Columba, made the whole process easy. I will definitely be using Victory Auto Wreckers in the future.
Called the other day to get an old car junked. Got a call this morning. They were on time, professional and courteous. Couldnt ask for a better experience. Just like the commercial we have all seen since childhood. Would recommend to everyone. This company is the real deal.
Great to do business with! I believe I spoke with Stephanie, when I was first quoted and she was able to meet my requested pick-up window, without any hassle. The driver, Mike called before arriving, as promised. He was also incredibly nice, helpful and polite and just a good guy!Victory, you scored a big Victory with me! I would recommend you to anyone.
Ive gone to Victory many times in the past and have usually always been able to find what I needed, but this was the first time Ive ever had to junk a vehicle. Their website quoted me a good price and came and picked it the next day. And they made it very smooth and easy especially since I had lost the title. I highly recommend Victory for part picking and getting rid of that old car.
Don in truck 34 was very professional. He called me before arriving to give me a heads up and he got to my house at the time he said he would. The process was quick and easy and he definitely knew what he was doing. I was sad having to part ways with my 2001 Explorer but it made me feel better knowing my truck went to a company that does what they say theyll do. I can see why theyve been in business so long and I would definitely do business with them again.
I was in need of getting rid of my old truck. It still ran well, had all the required parts and I was offered a great cash deal in exchange for the vehicle and title. I was able to drive the vehicle to the facility...which gave me even more cash on top if the original offer. The staff was very friendly and knowledgeable. My service writer was Perla, and she helped me out perfectly. She answered my questions/concerns over the phone and was on duty when I turned the vehicle over. Overall, my experience at Victory Auto Wreckers was top notch across the board. Im very pleased with the results and HIGHLY recommend this facility.
I needed to remove an old car from my driveway that was giving me problems. I didnt want to spend any more money fixing it up so I sold it to victory. They gave me a fair price and even came to pick up my truck. The man who came to pick up my car was professional and worked in a timely manner. I got paid cash and could not be anymore satisfied with my experience. I highly recommend their services.
My old Trailblazer finally gave into the rust created by the salts of winter in Illinois. Mike from Victory picked up my truck this morning and gave me almost twice what any other Junkyard would have given me. Sad to see her go, she was part of the family for 15 year.s
My 2003 GMC Safari minivan was no longer safe to drive because of a brake failure. It had well over 220,000 miles on it didnt seem worth it to repair. I went online and entered my vehicle info and within a few hours I got a call back from a very nice lady with a quoted price of $540 for my van. I must admit, I was pleasantly surprised at the amount I was offered. After agreeing to the offer she made arrangements for the vehicle to be towed and in less than 2 hours the vehicle was gone and I had $540 cash in my pocket. I dont see how this could have gone any easier. This is the second time I have sold a car to Victory. The first time it was drivable and I got an additional $75 for bringing it to their yard.
When I inherited a 1990 Dodge Dynasty my only thought was ‘How do I sell it?’. Then I remembered those iconic ads for Victory Auto Wreckers. Long story short, from the time I was at their mobile website to the time I had cash in hand, more than I expected, was less than 24 hours. They were extremely professional and knowledgeable making the entire transaction headache-free. They basically do it all for you. And the best part is that they towed the car AND gave me a more than fair price for it. If you have an old car and want to turn it into cash, this is the only place to go.
I made an appointment from 10-1pm for Friday and i called to make sure it was confirmed and they didn’t even have me scheduled.Thankfully the girl taking my call was able to work something out for me .Besides that, everything else went smooth .I got $155 for a mistubushi lancer (picked up)
Great company. Had a wonderful experience. Called and was able to get an appointment to pick up my car the next morning. The driver Willie was friendly and very helpful. He took care of everything and made the experience of selling my car so easy. He arrived on time and took care of everything. very positive experience and I would recommend this company to anyone who is in need of selling a used junk car!
Had a car with a broken rear axle in my driveway that belonged to a friend who was deceased. Victory had the expertise to walk me through the steps needed to get the car removed. They also scheduled a pickup on a Sunday so I didnt need to miss work. The driver contacted me at the expected time and arrived prepared to deal with the broken axle. A terrific experience all around. The cash was nice, too.
The transaction was very pleasant. Ive got the price for my vehicle from their online page (very good!), they called me 5 minutes later to confirm the address for pick up. The next day they came to pick it up and paid cash. Thank you and I wish to have more transaction like this. PERFECT!
I submitted a quote to have my old vehicle removed and they responded right away. Scheduled for a 12pm pick-up and they actually called me and said they could come by earlier. The driver was very courteous. The service was great. Youll get no complaints from me. Im completely satisfied.
Very easy and streamlined process for vehicle recycling. Went to website for immediate quote and was satisfied. Drove vehicle to business next day, gave admin employee title and info, received cash payment right away. Columba who handled transaction was very nice and the gentleman who inspected vehicle was professional and made sure all my personal items were taken including license plates. Highly recommend Victory to recycle vehicle for a competitive market price.
Victory has been excellent for me when called upon. Ive used this service more than once. Working with Ellie, she was clear, direct and helpful. A friendly voice & attentive to my questions. With more employees like her the company will only continue to hit that above and beyond mark in customer service.
Victory is a Chicago-land staple and there is reason they have been around for so long. I had a pickup scheduled for Saturday and it was a busy day for the tow truck driver. They arrived outside the scheduled time window but did an awesome job keeping me updated. When the truck arrived it was an easy and quick process. I will miss my car but I am happy I chose Victory.
Ive had several experiences with Victory and they are absolute PROS! Every employee is courteous and they know what they are talking about. Their lot is clean (for a junk yard) and well organized. Great website lets you know whats what, where you can find it and how much it will cost. Policies are clearly explained. Victory is an example of how a good business should be run! Oh, and that commercial...
Bought a new car and didnt want to sell my old one. Put my information in the system and was instantly given a quote. Drove car to lot were it was looked over. The whole process must have taken less than a half hour which was great. The experience was like nothing that I was expecting. Employees were smiling and happy. Made the process so much better. Will definitely come back in the future and to also pick parts.
Very efficient! We were there on a busy Saturday morning and we sold them our car and get paid in less than a half hour! I was definitely expecting a long wait. Great service and we got a great price for old Trailblazer! Highly recommend you get a quote if your trying to get rid of an old car.
When it was time to finally say goodbye to one of our cars that was no longer running, Victory Auto Wreckers was the first place I thought of! Their commercial has been imprinted into my mind since childhood! I have to say that I was extremely impressed by their prompt, respectful, professional, and informative service. The process was very easy and the gentleman who picked up the car was very efficient, yet patient, as he waited for us to remove the license plates that we had almost forgotten about. I am sad to have had to junk one of our beloved vehicles, but if I ever have to do it again, I will call Victory Auto Wreckers without hesitation!
We use Victory fairly often at our Auto Repair facility in Chicago. They are always, prompt, fair, and friendly when we are interacting. We recommend them to all customers with questions on what to do with their vehicles once theyve reached their prime. Will continue to recommend them due to the great service they provide.
One of our old work trucks was barely running and has been sitting in our business parking lot for a couple of weeks. We needed to get rid of it and I didnt feel comfortable driving it to Victory. I called in and got a quick quote over the phone and scheduled a time for them to pick it up. I was pleasantly surprised that they were able to come and get the vehicle the same day. The lady on the phone was very knowledgeable and told me exactly what to expect upon pick up. Cruz was our driver and he was very nice, professional and got the truck out of there quickly and safely. He paid us the exact amount quoted without issues.Victory saved me a lot of time and headaches getting rid of this truck. Highly recommend Victory Auto Wreckers!! Easy 5 stars!!
A little over 2 years ago I bought a beauty of a car, it was from the original owner with low miles for 1/3 or even 1/4 of the normal price I wouldve had to pay at the dealership. Yes it had to have a fuel line fixed and the bumper to be replaced but it is driving like a dream to this day. It was so good of a buy I think I might have to keep it and keep it as a collectors car. I really liked that the manager included the title and registration fees into the cars price. Now they do auctions for the public and I heard cars sell out in under 10 min. I come in for parts sometimes and the prices are really good (better than LKQ). They really take care of you and will help if your reasonable with the staff.
Had a great experience with Victory. They came and picked up my daughters old car on New Years Eve during the day. They messaged us with a estimate of time they would be at our home, were within that window and took care of things quick and easily. This is the 2nd time I have used them and would highly recommend them to anyone!#victoryautowreckers #thatoldcarisworthmoney
This was seriously as easy as that old commercial! Feeling a little more like a Chicagoan because I can now say Yes Ive used those guys! Everything about working with Victory Auto Wreckers from first call to waving goodbye to the old car was awesome! Very fair price for the car we wanted to get rid of (20+ year old Nissan that still ran but wouldnt pass emissions anymore without putting $$$$ into it) and the pick up was right on time and very professional. Would call them again and recommend to a friend for sure :)
Me and my husband filled out the Victory Auto Wreckers form on their website which was very easy to navigate. They called me back right away the next morning and set up a time to pick up the car. They got here within the hours the said, they paid the full quoted price, and took the car away with no issues. Very smooth transaction and I highly recommend them.
Needed to get rid of my rusty old van, Victory paid me a fair enough sum for it and the experience was quick and hassle free. Overall great experience, and Annita was super nice and easy to deal with. Would definitely return if I needed to get rid of a car fast with zero hassle
Called on Saturday to get a quote. Very nice and professional lady gave me a quote much higher than I expected for a completely wrecked totalled 04 Acura TL. I was skeptical because thats just who I am 🤣. She set up my appointment for Tuesday for them to come to my home and pick up the car. She said itll be between 8am-12pm and the driver would call before he leaves to give me a more accurate time frame. Tuesday came and just like she said my driver called at 7:30am and said hell be here within an hour. He showed up at 8:30am. I gave him my ID, the keys, and title, signed a few papers and to my surprise he handed me the $310 cash like discussed with no questions asked. Id love to do business with them again but hope I dont have to if that makes sense. 😅 Unfortunately I cant remember any of the names I dealt with cuz Im terrible but seriously I guess all you need to know is Im very happy and satisfied with the business transaction and professionalism.
My car started breaking down on me constantly as of late and I decided it was time to let it go. I grew up watching the classic TV commercial so, naturally, I had to call Victory Auto Wreckers to help my car get to junkyard heaven. From the initial phone call with Perla, who was very helpful and friendly, to the actual transaction with my driver Willie, who was prompt and professional, it was all seamless and easy and would highly recommend. My old car really WAS worth something! Thanks VAW, I would definitely do business with you again!
Victory for victory!This recycling place is nice.Management must be nice cause service people are.Boom and they scrap your old car!Ladies working at bureau are super kind and professional!No attitude of any kind, simply job gets done .Thank you and see you shortly!Thanks Columbacheers
It literally took less than 15 minutes to schedule my 2003 Ford Taurus to be picked up. Don, the driver not only called with the time he would be there to claim the car but showed up 20 minutes early. He was nice and super professional and accommodating. There was no fuss, no muss. This was the easiest process and I made a little bit of cash on a car I would never have sold.
Very quick and easy process, I was rather nervous as it was my first time ever selling my first vehicle to them but Columba and Kurt handled it all with no problems at all from start to when it came down to towing my car away! Will definitely use them again if I need to have a junk car sold quick without any hassle.
I put this off for quite some time and finally called. I was going to have them come pick up the car but the way it was subscribed to me I would get more money if I drove it in. Great experience! Drove it over and it was completed within 30 minutes. Victory is the best place Ive ever dealt with EVER!!
Went on line to get a quote for my vehicle. It looked like a good quote and better yet. I got an extra $75.00 if I drove it in. When I got there they looked at it right away and granted the quote I got online plus the $75.00. I was very pleased. The employees were very nice and said they were happy I got what was quoted. I highly recommend taking your car to them if its drivable.
We needed an old, non working car, towed from our home. We were given a window of time on our scheduled day and the driver called to see if he can come before our scheduled time which was great! He was early, very professional and the whole process was quick and easy. He even got the car started so it could be driven out of the garage. Id happily recommend Victory Auto Wreckers to others in need of a tow.
I always use Victory Auto Wreckers and I am happy to tell you the Ive been so very satisfied with every aspect of the transaction. I called yesterday, they acknowledged me inquiry and picked up my van this morning. I could not be happier. The driver was very professional and friendly. I will use them again.
Victory purchased my old scrap car. Quick communication, fair price. Tow truck driver (Mike) was a pleasure to work with. He was timely, loaded the car quickly, and made the paperwork a breeze. Have bought parts from their yard many times in the past and now have gone full circle and sold an old car to them!
Ive only dealt with a very few salvage yards before and it wasnt fun. I was blown away at the professional and pleasant interactions I had with Victory Auto wreckers! I was always greeted with happy and well mannered people and they took my junker with no headaches! Id highly recommend them and would do business with them again in future.
Went online for a quote www.victoryauto wreckers.com received a call back the very next morning due to the business closing at 3:00PM. Tow truck paid cash on the spot. Scheduled to tow from 3:00-6:00 PM tow truck showed up before 4:00PM. Customer service was a pleasure and turn around time was awesome! Thank you Victory Auto Wreckers for your right on the spot service!
I had Victory pick up our sons old college car it was collecting dust. Victory was fast with an instant quote and options for more money if I dropped the car off. Very professional and courteous tow truck driver. So now someone who needs parts or buy the whole car as its a antique 1988 Acura Legend with 185,000 original miles. thanks again and highly recommend.
The whole process of removing 2 unwanted vehicles from my mothers property was very easy. They knew that I needed a small estate affidavit and death certificate. Paid cash on the spot and the driver Don was very professional and quick! Thanks Victory Auto Wreckers for improving our curb appeal!
I went online and filled out a quote for my old not moving car in the morning. They called me within 2 hours and had it towed in the afternoon the same day .Great customer service. Mike, the tow guy, was awesome. Very polite and punctual, and called several times to confirm. Mike made sure all the paperwork was filled out correctly and gave a good fair cash. Extremely pleased with the service. Recommend it to anyone with a junk car.
We had to junk our car because it died and wasn’t worth putting more money into. I called Victory and they were able to meet us within a couple hours. Google maps gave us the wrong address and Mike (the tow truck driver) was super understanding and really nice about it. He got there quick and was very friendly. He’s really a great asset to their company. They gave us a good amount for our car and we were really happy with the whole experience. We’ll definitely use them again if we ever need to junk another car.
The tow truck driver, Willie, called to tell me when he was going to be there. He was very nice and very polite. I had a very nice experience and I will recommend to anyone. The pricing was very reasonable. Willie picked up my car and it was super fast and easy no surprises and the employee on the phone when I called to arrange the car pick up was very nice as well.
Fantastic overall experience! Victory Auto Wreckers came to pick up our car exactly when they said they would at 2pm (unlike cable companies that tell you to be at your house anywhere from 8am-5pm). Mike was extremely helpful. He was very affable and walked us through the whole process. Within 15 minutes we had exchanged title, gotten cash, and said goodbye to our old family workhorse. An easy 5 stars to give. Thanks a bunch Victory Auto!
Hello everyone I had a wonderful experience with Victory Auto. Mike who came to pick up my car was very nice and professional. He was on time arriving when he stated he would and made the overall experience wonderful. He had the cash we discussed and I cant say enough about his friendly attitude. I highly recommend using Victory Auto for any of their services, and I will tell everyone in my family and all of my friends to use their services.Thank You,Christopher Johnson
Victory auto made it fast and easy to sell my junk car. I had a cobalt that needed to be junked I sent a request online in and they called me within an hour with a quote. We then decided a time to have the car picked up. When the driver came it was a quick easy process and I got my money for my old car that was taking up space.
Ive had my last two cars picked up by Victory, each time was a stellar experience. I received a phone call shortly after I submitted a request for an online quote, and they were able to pick up my car two days later when it was convenient for me. Cruz made everything easy, he was very helpful in completing the paperwork, and was all around polite and pleasant. I highly recommend using Victorys services.
I recently sold a car to them for a fair price, the young lady that took care of me was very easy and accommodating to work with, along with the driver who picked up the car. I have also gotten parts out of the yard. Its a great y to save money on still serviceable parts. Its like a big playground.
Mother-in-law couldnt drive anymore, and on top of that, was quarantined due to COVID. We had power of attorney, but wasnt sure how to proceed to sell the car. They walked us through the paperwork in about 10 minutes. Very easy. We set up an appointment for their tow-truck driver to retrieve the car. Driver arrived within the window, very professional and gave me cash on the spot. I wouldnt recommend anyone else.
I would definitely recommend victory auto!! They were very polite and very helpful with everything I needed. Once you schedule an appointment, theyll call you an hour before they arrive. I was referred to this place by two different people I personally know.. I checked out their reviews, as well as their website. Very simple, and user friendly. David picked up my car, he was a very down to earth, and friendly guy. Had the paperwork signed, and the car removed in under 10 minutes!! The woman on the phone was very polite and helpful, too. Be sure to have the title and keys! :) I would go through them again if needed. Thanks, guys!!
The process was very easy and quick! Their customer service is great. An old car of mine had broken down all the way out here in South Elgin and I decided it was time for it to go. I called Victory and they were able to come out early the following morning (on a Saturday) to get the car and I was paid $185 cash for it on the spot. Mike came to pick up my car. He was awesome, super kind, and great to work with. If you have an old car that you don’t have a use for anymore, I definitely recommend calling Victory Auto Wreckers. You won’t regret it. There’s a reason these guys have been around for a long time.
The dispatcher was kind and friendly, and made sure they had all of the correct information. When the driver arrived, he was also polite and friendly. The driver confirmed everything on the car and title, paid me, I gave him my signature, and he loaded the car and was on his way. Don was a good driver.
The website is very user friendly. About 5 minutes after I filled out the website questionnaire, I received an email acknowledging my request. About 15 minutes later I received a phone call to set up having my vehicle towed. A price was agreed upon and they came to take the vehicle at theagreed upon time, paid me the agreed upon price, and I was done. Also, Willie the tow truck driver was very nice and very good at what he does. Definitely a great place to deal with.
I called victory to get an old Lincoln removed. Got an online quote from website and then received a phone call from Columba. She was super helpful and very professional. The driver came out and was really easy to work with. Dont second guess yourself, just call victory!
I needed to junk my car, so I called a few places.Litterally everywhere else either wanted to charge me to come get it, or the offer was laughably low. I called victory and they gave me at least 100$ over the competition. We set up a time and they showed up when they said they would. The car didnt start, but it wasnt a problem, and it no time they paid me cash and the car was gone. Ive gone with others and these guys before and continue to choose and prefer them for the most money offered and most hassle free experience.Would recommend.
My experience was positive from start to finish. And so easy! I called, got my quote, and booked a pickup on the date I requested. Then (just as promised), I got a call from Mike (the tow truck driver) an hour before he would meet me to get the car. Mike was great on the phone...reviewing all the details. He arrived right on time, and was courteous and professional. He is a great representative for your company. I got my cash and within about 10 minutes, Mike was taking away my moms old car. Thank you Victory Auto Wreckers! I had a great experience and I definitely recommend.
My husband and I were extremely pleased with their service from start to finish. The quote for our car was the highest around. The appointment was next day and our tow truck driver was right on time. Cruz did a great job making our experience as simple and quick as possible. I would recommend Victory Auto Wreckers to anyone who is looking to get rid of an old vehicle. Thank you !!!!
My experience with Victory Auto Wreckers was great, everyone I talked to there was very nice. I had to reschedule one time and it was no problem. Then when the tow truck driver Mike came to get my vehicle he made an already good experience even better. He was very nice, fast and courteous. I wish there were more people like him. :)
We sold a 25 year old vehicle to Victory for a very fair price. We worked with Annita who made the process quick, efficient and very pleasant. We would highly recommend Victory to anyone who needs to dispose of a vehicle. Theyre also a great source of used parts for mechanics as well as do-it-yourselfers.
Had a very positive experience using Victory. We had to get rid of an old car that broke down parked on the street. While researching other places and getting quotes I found Victory offered the best prices for old cars. Setting up the appointment was fast and easy, and they were very nice and accommodating when we had to change our original pick up day. The actual pick up was fast and easy, and our driver friendly and helpful. I would definitely recommend Victory.
A nice experience dealing with these guys. Prompt at getting back to you and easy to schedule a pickup. They offered a fair price to haul away my junk car, only took a few minutes and I had cash in hand. The driver (Keith) was very professional, courteous and personable.
I am very pleased with Victory Auto Wreckers for their prompt and courteous service in towing and removing my car. I received an online quote then shortly after received their phone call to schedule a towing appointment. Victory paid me top-dollar for my car. I had checked several other wreckers and all were lower, some were insultingly low. The driver was very friendly and the transaction was concluded swiftly.
They were able to offer me a good price in cash for my non-running automobile. They gave me a range of times when they would arrive, which although they went a little bit beyond that, once the driver contacted me, he arrived exactly when he said he would. He was professional and very courteous and reminded me to grab my garage door opener and iPass transponder. Being that this is the time of coronavirus, he also wore a mask the whole time.Having a non running car is no fun, but Victory Auto Wreckers helped me make the best of an unexpected situation.
Gave me a good price for my car, were very fast and professional.The driver called the morning of pickup to verify everything about the car and transaction. They offered a time estimate as to when theyd be in the area and called once more when they were 30 minutes away. Once here Mike had our paperwork ready and the entire transaction only took about 5 minutes out of my day. If you need to junk a car Victory is the way to go!
Had called 3 other places to come pick up my car, they gave me a quote and said they would come in an hour and a half. Never showed or called. So I called the best in the business victory auto records. I’ve been loving there classic commercial for years! Set up an appointment the day before they were at my house first thing in the morning! Mike was the coolest nicest dude to work with! I’d like to party with this guy. Recommend this place 100%
Had a good no-hassle experience with Victory. Mike, the tow operator, is customer oriented with a great personality. He called to keep me posted of his status (they have a 3 hour window and he needed to adjust the arrival time once). His last call was to say hed be there in 10 minutes and -- he was! Their cash payment was very fair for an old Toyota that was just too expensive to repair anymore.
Painless, profitable, an awesome experience. Everyone on the phone and in person was friendly and they did exactly what they said. They towed my old car and paid me a decent amount in cash. I called 2 other places to take the car. One offered me $50.00, the other wanted me to pay THEM $50 to tow it away. Victory paid me $205.00. They were here and gone in 15 minutes. I highly recommend them. My only regret is that I didnt have the wide watchband to wear when the driver handed me the money, like the guy in the commercial. :)
Awesome experience! Super easy process! Called Friday and the car was gone Saturday morning. Cruz, the tow truck driver, was in contact with me so I would know exactly when he was arriving. Took care of the paperwork, handed me the cash, and was driving out of my driveway in probably less than 20 minutes. Thanks again!
I was promised 2 separate pick up windows and they did not met either one. I never received a courtesy status call of the delay. After the second promise to pick up window the dispatcher continued to attempt to make me feel as though it was my fault because I called the same day even though they provided the window. I drove 45 minutes out of my way EACH WAY both times only to be disappointed. When I asked if they would provide additional compensation if I drove the title to them and allowed them to pick up any time by end of day 9/30, I was told I would only be compensated the initial quote. When I asked to speak with a manager I was told that not only was the office manager not available but there was no one in a managerial position in the store to speak with. After I drove away & was half way home from the second trip I was called and told someone could leave there facaility after the pick up window to pick up roughly an hour(or more) after the window. When I refused to deal with their poor business ethics I was hung up on. I will never deal with this company again and will never recommend them to ANYONE. I’m using another wrecker and getting more than Victory promised. Victory your business was far from a win! More importantly teach your employees customer service skills!!If I could rate you negative stars I would!
Online quote, good for a certain amount of time, will pay you more if you bring the car to their location. Best price paid compared to others, on short notice. When I went there the amount they paid me was even more than the quote, so that was cool. My cashier, Columba was very kind and professional. We were in and out in 15 min or less, then again noone else was waiting, we mightve went at a good time...on a Wednesday around noon. It was smoove. Thumbs upp!
These guys are awesome. They removed an old junker car of mine and gave me a great price for it. I was concerned about how Id get it out of my driveway, but Mike showed up and immediately got it done. He was a super nice guy, and great at his job... the entire experience was excellent; from getting the online quote, to scheduling the pickup over the phone, to the actual removal of the vehicle itself. I will definitely be using these guys again!
I called got a quote on my broken down old car, girl on the phone was nice and was fast. Set up next day if I wanted, wasnt convenient so I set a day that was good for me. They called ahead and have me a time they would be there and were ontime. Drivers name was Cruz hes friendly and was professional. Whole process took maybe give minutes. If you have a old junk car in your driveway your trying to to get rid of call victory they will pick it up and put cash in your pocket!
Total reviews rating 4.7
199 Reviews for Victory Auto Wreckers 2023:
Review №1
2021-10-24Painless experience. Good price quoted on the phone, received call following day asking if interested in selling and made appointment for same day pickup ( at my convenience). Don the driver was courteous and professional. Whole process couldnt have gone better. Am satisfied!
Review №2
2022-07-10Great experience! Wanted to get rid of my old car as painlessly as possible while getting a fair price. Filled out the online form, immediately got a price, received a phone call within 15 minutes confirming everything and scheduled a pick up date and time. They were on time, checked things out, gave me a bill of sale, and the cash we agreed on. No gimmicks, no hassles, quick, and easy. Wont hesitate to use them again and again!
Review №3
2022-03-02I recycled my 98 BMW 328i on 3/2/22I made an appointment the day before, for my vehicle to be picked up from a house to Victory Auto Wreckers. The Truck#38 driver was great and explained the process professionally and easy for my first time using this company. He was definitely on the time of the scheduled appointment!My overall experience with Victory Auto Wreckers was awesome! I would definitely do business with again 🤝🏼
Review №4
2022-02-16Quick and Professional!!I have had Victory remove two junk cars, both times they responded within hours of my online request for a quote, and they picked up the cars within 24 hours of calling. The rate I received was very competitive. The driver was professional and made the experience very pleasant!
Review №5
2022-02-19Great experience with Victory Auto Wreckers. Set up a pickup time that was quick and simple to set up. Driver came on time and picked up the car no problem.
Review №6
2022-01-01Quick and painless process to get my car picked up. The dispatcher and driver were both professional and polite. One thing to keep in mind is that the time window they will quote for pickup is actually when the driver will call you to let you know he is on the way. This would have been an important detail for me to know as I sat around waiting for the driver for about 4-5 hours and I could have just gone about my day and waited for the phone call. Otherwise my experience was great, I am happy with my service, I would recommend to a friend, and I would use again!!
Review №7
2022-03-03As senior citizens living in this time of Covid, and having to decide to give up our car of over 20 years, we were so pleased with the friendly, competent service of both the woman in the office who took our information and scheduled our appointment, and the driver who came EXACTLY at the time promised. The driver, Rick, set us at ease with his friendly, calm demeanor, and his professional behavior. He explained everything about the paperwork and even reminded us to call our insurance agent to remove the car from our policy. What we thought would be a stressful situation turned out to be the best decision we ever made.
Review №8
2022-06-05I was very happy with Victory Auto Wreckers. They were nice enough to come retrieve my vehicle on the weekend. Super helpful because I work full time. They came on time and the guy was friendly and professional. I was surprised theyd pay as much as they did for my old truck because other trade-in places gave me much lower offers. Overall, this was an easy, quick, and painless way to offload my old vehicle that was just sitting in my driveway. Victory Auto Wreckers is a no-brainer!
Review №9
2022-03-23Wow, that was easy. Got a quote online, they called me back within a couple hours, sent a driver out and picked up my vehicle an hour later. Their tow truck driver was on time and super polite. Feel like I got a fair price for my car as well.
Review №10
2022-03-05I recommend reviewing the inventory on their website before heading over, in order to confirm that they have the cars available that youre interested in obtaining parts from. Their website appears pretty up to date, after I visited the lot, the couple of Honda vehicles that I saw in person were showing as available on their site. In my case I didnt check site in depth before coming over so they ended up not having the vehicle I needed on the lot and I wasnt able to find the part I needed. They appear to have a decent selection of early 2000s vehicles, and are well organized. I recommend checking them out, if youre interested in finding used parts.