Vics Express Car Wash & Detail Center in Bolingbrook
Site: http://vicsexpresscarwash.net/
- Monday:8AM–6PM
- Tuesday:8AM–6PM
- Wednesday:8AM–6PM
- Thursday:8AM–6PM
- Friday:8AM–6PM
- Saturday:8AM–6PM
- Sunday:8AM–6PM
Just paid for full cleaning service after realizing they did nothing close to what I paid for ... I was answered they can’t do it today ... why do you allow a customer to pay what is not available that is like stealing from customers no shampoo nothing I just feel sick !!!!
I was hesitant to get my car detailed here because of the reviews but wow!!!! They did an awesome job! got rid of my stains on the carpet and crumbs I couldn’t get out. They did my trunk too and cleaned my tires. Finished nicely with a wax. $160 can’t beat the price. Make sure you tip too 😉 highly recommend!
At the end of the wash line the driver of the car in front of me got out and left the car unattended and the line was still pushing my car into the one in front so I was braking but the chain kept latching on my tire trying to push it forward. And I was also scared of the cars behind me that wont see me because of the washing equipment and soap on the windshield . I dont know if this is a standard procedure and it might be safe but i think it needs to be reviewed . The quality of the wash was OK for$ 10 exterior wash with undercarriage and towel dry.
I’ve been using Vic’s almost exclusively for many years now and have referred many people to patronize their business. Today, not one, but 2 of my hubcaps fell off after right after leaving their car wash. I found one on Rt 53 and the other on a side street about a block away. I looked, but could not find the wire/cable that holds the hubcap in place so it cannot be put back on the tire. When I went back to Vics, the girl refused to do anything and just kept pointing to the sign saying they weren’t responsible. Didn’t even refund me my money or offer some free car washes in the future. Just a terrible way to treat a long-time customer. Maybe if I had a Mercedes, BMW or Lexus, I would have been treated better.
For the price you pay they could have done a better job on the inside. I paid full service and when I got in, there were marks on three doors the only one that looked good was the front passenger side. The outside looked great except the back could have been dried more as it streaked by the time I got home.
They did an amazing job on the full detail. The previous owner had milkshake and sticky candy stains on the seat and Vics was able to remove all of it leaving the upholstery looking new. The front desk staff was super nice and knowledgeable. Will definitely be bringing my other car here soon!
Very unimpressed with their services. I got the works and once my car came out they were hand drying it, I told one of the men, to make sure to get the snow pockets from top of tires or the $5 tip, I would take back. Well he disappeared with the tip and they did not remove the extra snow pockets. They said they couldn’t reach it..I went over to my car and was able to reach on top with my hands and it came off ASAP, as it was almost off from the wash. I should requested not only my tip back but credit for car wash. Will not return ever.
I just called at 3:08pm 5/3/21 to inquire about detailing prices, I just moved to this area so I have no idea where anything is and found this place on Google.But when I was trying to ask for prices and certain things, the lady was quick to rush me off of the phone, anything I was asking she spoke extremely fast and wanted to get me off of the phone and rushed me. It gave me a bad impression because if they rushed you off the phone just imagine how they would probably rush your car detail.........i will NOT be coming because of this now.
We had a very disappointing experience. We took our Ford Escape to be detailed. We paid 150.00 for this service. We got car back with our sand dollar missing from the dashboard. It was given to us by our son from Florida who served in Miliatary. Plus smell was still there.
First and last time here... Extremely disappointed with this Full Service car wash. I went on a Tuesday afternoon @ 2:30pm, following a short rain, and I was their only customer. There were 4 people who attended to my car. They did an excellent job on my carpeted mats, but just an OK job on vacuuming; seat crevasses not done at all. The car wash was automatic, but did not get the bugs or bug splatter from the front/hood of the car! They wiped down (dried) the outside and didnt even bother to take an extra minute to get the bugs; again, I was their only customer at the time! They had parked the car with the front almost into RT-53, so I didnt get to see what they missed until I got home! They did a good job on my side windows, but the main windscreen was still filthy; still had suction cup marks! Enough said; very dissatisfied customer...
Very unprofessional car wash service, it was my first time trying it out I was misinformed at the onset about the full service. They didnt clean the car floor mats as promised. They charged me for 5 services and when asked to refund for remaining car washes, customer service person acted unprofessionally...stay away from this place there are many other car washes who provide better service and treat people with respect.
This car wash is located on the corner best interaction in will county. I’ve been going here for years & my favorite car wash in this area. They do a good job & are polite. Vic the owner is always friendly & often comes from around the counter to make sure things are going well. They also have a monthly wash package, that makes the prices very affordable.
Paid 26$ for wash and vacuum, then noticed white salt signs at the carpet and said about that to wash guys...they answered that I should pay 69 $ for special detailing. Removed all that salt spots in 1 min with vacuum at home by myself... Why we paying money them for vacuum if they are just washing. Stay away from that place!
Listen if you need your seats cleaned come here. I am very pleased I paid $45 for them to wash vacuum and clean my seats and they did an EXCELLENT job. I will always come here when I need my seats cleaned my car look like it came from the dealership...Last year I paid $130 at Delta Sonic and they claimed they couldn’t get all of the stains out what a rip off. Please let Vic’s detail your car you will not be disappointed...Thank you Vic’s
This place is absolutely amazing! I paid 13 bucks for a full service wash which included dusting and vacuuming. Then I wanted to get some stains removed from my seats and the price was 35 but they only charged me 23 because I paid the difference with my full service wash. Thats not all, they got the stains out completely! I mean grease and coffee type stuff, looks brand new. Plus I got a free pine tree air freshener because I lost the first one I bought, it was the big one too. Go here! This is the place to get treated well.
I discovered this place through Google yesterday and I called to see if they had an openings they said to come on by. I arrived 10 min later and i selected a package (all come with vacuum,interior clean and windows) then they ran it through the was. Great service great work nice people I will go back as my primary wash and clean center ....Great value for the price!
These guys do a top notch job, no joke. I handed them a train wreck of a job. Im talking soda stains everywhere and dog hair for years... these guys worked some magic and made this car look brand new. I was blown away. They exceeded my expectations and I will always take my car here. Thanks again!!!!
My name is Tony you dont not have enough labors manpower if you had enough it would have been a five star experience.And you know what Im mean. I know your reason why is THIS government gives to much benefits to go to work. They the people stay home. You cant blame them either. Ok A change is needed
For the most part this car wash place has been decent. But over time I feel that the quality of service has gone down. For example they are not as diligent in cleaning the the interior from the scuff dirt marks and then to top things off they gouge my seat and then then say it’s wear and tear on the seat. If it was wear on the seat I would have noticed it already. It doesn’t take a rocket science to figure out. You have lost my business and possibly my parents.
Really just wanted a good interior clean. The dash was so dirty could see the dust build. Got the 25$ works service, wasnt busy just one car ahead of me. So didnt wait to long. Guess the service was so quick though that they forgot to clean dash maybe? Had to ask about it and was told of a more expensive service to clean dashes. However they were nice enough to wipe it down. Also there was a mud splat on side of window they hardly touch or missed completely. I will not be returning even if the the employees are kind the service still suck
I heard lot of about this place so I went there, firs day they told me they are very busy so next day I went there before hour. Showed coupon for bumper to bumper the guy on counter told OK we will do it. They cleaned my car inside to out side they told me we will do like new, but even not removed minor tar spots near wheel wells, or worked on tiny scratches. not touched engine compartment. If you have little bit knowledge about vehicle you will know how they are wave you. While billing they charged me $120 instead $99 I asked them your guy told me about 99 & showed coupon again they told he not knows everything. You need to tell us before but how new person knows behind a counter is manager or worker. They simply refused to return the money. I will never prefer this place to do washing work.
Vics has a double coupon for $6 off any wash between $14.99 -- $20.99.....when I presented the coupon, I was told that she would only give me $3 off. Ive been going to Vics since I moved to Bolingbrook and have never had an issue til today. Even when I told the girl fine, she continued to want to argue. For that, youve lost a loyal customer.
Ive been going here for the last month. Overall, not bad for the monthly pass, however I feel in the last week theyve been missing areas on my truck. Its very obvious areas as well. Since they see it and dry it when it comes out, I dont see why they dont say take it in again.
Great service, but horrible location. They do a really good job here but even if its remotely busy, cars will be spilling over into street and holding up the intersection. Also the place they park the cars at the end is nerve-racking, Im always afraid theyre going to get hit by a driver speeding down the street adjacent to it.If they could find a new location or expand their current lot they would easily get 5 stars.
Waste of time and money 25 bucks and an 8 dollar tip. I get told that it doesnt get dirt off the under carriage. Then what the hell am i paying for? Theres still dust and stuff on my dash. Complete waste of money. Go to KINGS carwash or Fullers. Update. Their machine scratched my truck. Good to know.
Went in to get a bumper to bumper detail on Saturday and they tell me we don’t do that on the weekends. No where on the website did it say not on weekends. You would think being the weekend you will get all of your business. Never going back ever again. Your running a business. A lot of people work during the week and don’t have time to get it during the week. Never again
The management should do something about the lot of that car wash. Curb appeal is everything. There is garbage just littered all over the parking lot which tends to blow into Route 53 and Boughton Road. Sure you may be cleaning cars, but you’re trashing our neighborhood. Clean it up!
Hello I have been here so many times and ever dam time I come they do a Horrible job on my car I spoke with the manager I spoke with the lady thats at the front desk its sad that after 25min my car is still nasty they half do my car every time it makes no sense I tip good and I pay 20dollars or more do u think they offered me anything hell no its not good for business
Dont go there!!!!!!!MY MONEY HAVE BEEN STOLEN IN MY CAR. I left my car in that car wash and they stoled my $110. I m one hundred percent sure that my money was stolen in that car wash. It was the only place that I left my car after been to the ATM. When I Asked my money the manager started to asked me so many non sense questions. ... it was a horrible experience.
I took my hhr for a full service which includes the inside & out..To be honest I just bought the car so it was really nasty my husband cleaned at home before taking to the car wash..So I decide to take it to vics carwash because last time,they did a really nice job with my sienna but these time I got really dissapoinment about it..The outside was perfcet but the inside it was just a bunch of wax all over & they did not cleaned the way I expected, it was all dirty & garbage between the seats, seat belts all nasty they told me your seat belts are old thats why!,Then we don’t remove seats, so how the hell you clean a car then...I’m so mad that I just spend $130.00 on nothing..😠Last time I pay less & it was a better job..but now no...👎🏽
My Santa Fe was dirty to the bone. Had mold growing in the back seat area from my grandson eating and drinking back there since he was a baby. Well we are handing down this car to one of our daughters and needed to first bring it over to Vics for a bumper to bumper job. The thing looks brand new now I couldnt believe it!
ALL I WANTED WAS A REGULAR WASH I FEEL THEY SHOULD AT LEASE WIPE THE INSIDE OF THE CAR LIKE THE RAIDO THE SEATS THE CUP HOLDERS THE DOORS, BUT NO INSTEAD THEY ONLY WASH THE DASHBORED VERY POOR JOB! COMPLAINED ABOUT THE POOR JOB TO FRONT DEST GIRL AND OWNER BUT ALL OWNER KEPT TRYING TO MAKE ME DO WAS GET A DETAIL WITCH IS 25.00 MORE ALL I WANTED WAS THEM TO WIPE THE INSIDE OF THE CAR BECAUSE I FEEL LIKE THAT SHOULD COME WITH A REGULAR WASH BUT I GUESS IT DOESNT
Total reviews rating 4
199 Reviews for Vics Express Car Wash & Detail Center 2023:
Review №1
2022-01-08Fast service, attendant inside is really friendly too! It wasnt busy when we went, and car was finished(interior/exterior) in about 10 minutes. Its taken 20 during peak times in the summer but worth the wait, they do s nice job on there interior, especially my front weather tech mats that I struggle to get clean myself. Cute little bunny hangs out in the lobby- my kids were loving that!
Review №2
2022-06-21This was my first time here, and they did a great job on the full service wash. While the line took awhile to move, once they started on my car it was a pretty quick turn for everything they clean inside & out. I would definitely take my car here again.
Review №3
2022-05-18We came here for the best detailed car wash Vic’s has to offer (full service detail wash) in preparation to sell the car. As we arrived home we noticed that the rear end license plates were missing. They gave us the run around for a while until we kept pressing , they finally reviewed cameras to confirm the plate disappeared in their care. We spent more time, money and frustration than this $170 car wash was even worth. We finally was able to pick up the plate the following date, however it had been visibly cut. We had to get new plates and no type of apology, response, compensation provided for this horrible experience.
Review №4
2022-06-03My favorite and only car wash. I love the cashier and her sister!!! I literally drive from Naperville just to get my car washed by Vics. Always a great shine.
Review №5
2022-06-28They dont know how to put back mats, I paid 44 dollars and I got a five dollar car wash. When I asked them to vacuum it properly they said it needs a 200 dollar deep clean.
Review №6
2022-06-16Love taking my car here!! You get so much for a great price!! My car looks new inside and out for just $12.99!!! Less with a coupon!
Review №7
2022-03-13I arrived to this car wash at 5:35pm. I was waiting in line for 15 min. After 15 min the car wash worker put the road cone in front of my car saying they are closed (the car wash closes at 6pm), and they wont take any more cars. They could of told us right away that they can not do the wash before they close and I wouldnt waste my time in line. Or they could of finished all the cars sitting in line. Very POOR TIME MANAGEMENT.
Review №8
2018-12-09Good not great. They did about 80% of the job. I bought the Wheels express package. Good job vacuuming the interior, wiping down the interior glass and most of the exterior. However, they didn’t wipe down the rear view mirror, missed sections on the back of the car and rims and the tire shine was subpar. I needed about 15 minutes when I got home to wipe down the missed spots and reapply sheen to the tires. I would like them to be great and with more focus on the details, I think they could. Also, why the caged rabbit in the hallway?
Review №9
2021-06-18I usually go to get the basic wash for $14.00 with coupon its $10.00. I recently got the bumper to bumper due to spilling shakeology on my carpet and my daughter spilling yo-crunch. I was impressed. They made my car look brand new. The pictures do not do justice to real life. I definitely recommend this place. Clean inside and out.
Review №10
2022-08-08Under body wash does not work. Dont do a good job cleaning your car windows