Kerbside pickup
Yes
Underground Printing Evanston in Evanston
Categories
Location on the map
Evanston, Cook County, Illinois, US
Service options
Delivery
Yes
Health and safety
Mask required
Yes
Staff wear masks
Yes
Staff get temperature checks
Yes
Staff required to disinfect surfaces between visits
Yes
Safety dividers at checkout
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Amenities
Wi-Fi
Yes
Planning
Appointment required
Yes
Payments
Debit cards
Yes
Phone: +1 224-420-7942
Site: https://undergroundshirts.com/pa...
Site: https://undergroundshirts.com/pa...
Opening hours
- Monday:9AM–5PM
- Tuesday:9AM–5PM
- Wednesday:9AM–5PM
- Thursday:9AM–5PM
- Friday:9AM–5PM
- Saturday:Closed
- Sunday:Closed
Comments (86)
Had a great experience with Underground! Sophia was especially helpful in getting our order set up and making sure we got the most value while staying within our budget. We ordered 2 sets of tee shirts and a set of hoodies and all are comfortable and looked beautiful! The order shipped in 3 boxes, but one was to be delivered after businesses closed due to the stay-at-home order. When the box was returned to sender, Sophia set up to have it reshipped without additional charge and it arrived in 2 days. Will definitely be returning to Underground because of their awesome customer service.
Best custom shirt business I have ever worked with theyre efficient, friendly, great customer service, great quality and local to boot! I highly recommend using them you wont be disappointed.
I’ve ordered from UGP for the last four years for my Breast Cancer Walk team. Sophia, UGP consultant is awesome to work with! She helps with the team design and gives her honest feedback for different tee shirt options with placing my orders every year! UGP tee shirt options are the best!
We use Underground Printing for all of our company shirts and they do a phenomenal job with everything! Their people are very professional and nice to work with. I can take an idea with them and their artists and creative people can turn my idea into exactly what we are looking for. Once the order is placed with them we have gotten very quick turnaround on the items we have ordered. Just recently we ordered custom bowling shirts for a company event which were a huge hit with all of the employees in our business. Underground Printing is a pleasure to work with and we plan on continuing to do business with them in the future!
They were super helpful in making our custom artwork look exactly how we imagined. We had to play around with coloring and sizing and they were patient through the whole process and helped us achieve our vision. They are always very friendly and helpful with any questions or concerns you have. I really appreciated Rachels friendly demeanor and relaxed yet empathetic attitude. They also were able to work quickly to make sure our shirts got in our hands on time. Great place!
Had a great experience from the start with Underground Printing. Sophia was very helpful and the art department did a fantastic job. Love supporting local business. Will definitely use them for all our t-shirt needs.
Amazing customer service, quick response and service. over all great experience! i had just been let down by another vendor and was in a rush to get shirts made for a birthday trip. This company exceeded my expectations in customer service, quality/design, price and delivery of product. Would def recommend to everyone and return for future orders!
Sophia was fantastic to work with. Very responsive to any questions or alterations in our order. Everything came in when expected, and looked great! We will definitely be using Underground Printing again.
Excellent service and communication. This is be my go-to for any future custom merchandise.
We use underground for custom shirts in large quantities and they are the only place we choose to use. They provide affordable options of great quality. The staff is helpful and knowledgeable. We often times deal directly with our rep and dont create anything on the website. In that scenario, our rep is always attentive, efficient, and creative. I highly recommend using this store.
Couldnt have asked for a smoother experience in obtaining my organizations apparel! Sophia is really nice and was happy to help me with any questions I had about the process and product.
Great service from this shop. Sophia and Alani helped me choose the right t-shirt for printing, and the results exceeded my expectations. The printing is crisp and clear, and the t-shirts are well made and very soft. Will definitely go back for more.UPDATE: Went back for more t-shirts and again was impressed with the service and the quality.
Excellent customer service, good prices, quick turnaround, easy online design tool. We ordered four different designs, and they all arrived and were billed together. Very pleased.
I am with Northwestern University and came to UGP with a large order on a short timeline. And they were absolutely amazing. I provided a design made with another company for reference and they were able to recreate it perfectly, finish over 400 shirts in less than ten days, and had a great price point for us.I will absolutely be working with them again in the future and would recommend to anyone!
Excellent experience! You will get paired with a representative to help find the best products and make sure you have help every step of the way. I love working with this company for my personal and business needs.
Excellent and fast service. Had 2 custom T-Shirts made and was impressed with how fast the order was completed and sent to me. Customer service was very responsive.
Underground Printing was great - so helpful with the design and color choice. Sophia Lugo at the Evanston store was wonderful!
Working with UGP was a fantastic experience. We were a bit disorganized on our end during this process — after our initial design upload, we experienced some significant delays in finalizing our design concept and determining how many shirts we would order — but Sophia was endlessly patient and helpful throughout. In addition to putting up with our ever-shifting deadlines, she forwarded our design to the UGP design team to make sure that some of the smaller type would still be legible (spoiler: the logo turned out even better in real life than they said it would), and she made sure that paying through our SOFO account would be as smooth and easy as possible. Additionally, the cost per shirt came out to something like 8 or 9 dollars on our order of 30-40 tees, which struck me as an absolute steal in the world of custom apparel. All told, I cant recommend UGP highly enough; they do tremendous work, and I would happily do business with them again.
I spent a couple weeks talking with the customer service people via email, and they responded very quickly. They sometimes would change the logo that I sent them to something that wasnt the logo of our group though. I went in to speak to a representative personally before I ordered, and she was very nice, and helped me pick out the exact font I wanted for the back of the jackets I was ordering. In the end, the jackets turned out great, and I would definitely refer anyone to this place for future clothing orders.
I first tried creating my shirts on their website but I was unfortunately getting the pictures and graphics all messed up. I went in to talk to a representative and they were so helpful and straight forward. I only had to email them the graphics and give them some details and they created wonderful shirts from that! They were also very kind and did a job well done. The shirts were made extremely quickly (less than two weeks) and arrived exactly on the day we were told. Everything went extremely smoothly and I couldnt have asked for a better experience.
I didnt have the time to do all of my designing and ordering online. I went into the store and shared my vision with Kelcie, and she did exactly what I needed when I needed it. I appreciate the one on one CS, she was knowledgeable and kind, it made the process a smooth experience. Ill definitely go to UGP for all of my shirt design needs!Thank you, Kelcie!!!
I ordered 165 shirts for a soccer tournament 10 week before the event and Underground delivered perfectly. The interface to order and pay for the shirts is very user friendly. I will definitely use them again for future events.
Had challenges with the online design function not displaying the full photo, but we were using it on Thanksgiving weekend (likely high volume). Exited; came back and looked at the designs as saved projects.Eric and Rachel were both quick in response times; excellent in answering questions and making suggestions. The custom long-sleeve t-shirts for our grandsons are great quality, durable images, affordably priced, and even arrived earlier than expected!Very happy customers here! =)
I have worked with UGP for years to create fun and compelling merch for my shop, Sallys Nuts....the combination of quality products, exceptional printing, attentive customer service, and super decent pricing will keep me a loyal client for more years to come....great way to enhance your company branding!!
I used UGP based on a recommendation from a coworker, and was delighted with the entire process. Eric and his team did everything he said they would do, exactly as he said they would, when they said they would, and at the price he quoted (better than anyone else). This was my first time getting printed shirts without actually seeing the people who would be doing the work, so I was a bit nervous. The results proved I shouldnt have been, and I would recommend them to anyone looking for printed t-shirts.
We uploaded our basic design and they centered it and made it look just right with our extra instructions. The shirts were a slightly lighter royal blue than we got from last years company, but the polos and the T-shirts we ordered from Underground matched and it was all good.
Really dissapointed with this website, first off there is no login link on the main page to access your saved designs. You can only get to your profile again by clicking start a new design/etc. before it gives you the option to view your profiles saved designs. Its 2018 please update this...And speaking of saved designs...lol. Mine were deleted from my profile after two days of creating designs for a potential streetwear brand Ive been working on. So with no warning or indication why they are all gone from my saved designs on my profile.I had done a few quote requests to get an idea how much certain shirt brands/long sleeve/ etc would cost bc they dont offer any sort of price range until you do that which is ridiculous bc its wasting time on both sides of the process..This could be a great company but Im highly dissapointed with their website. I understand if I was stealing logos or using copyrighted images but I uploaded my own brand logo I created in GIMP and used their default images they provide as an option (which I really like) but at this point idk if Id ever consider using them as my preferred printer.I did take screenshots of all my designs and zoomed in views as well so I can re create them on the site but its just annoying, hopefully I hear back from them and get an explanation at least.
Underground Printing took an order in in about a week and a half before we needed it, finished it on time, had great communication throughout the whole process, overall an amazing team. Will definitely keep working with them in the future!
Great print shop for apparel and accessories! I wouldnt take my business anywhere else, even though I dont live near this neighborhood. They provide a great variety of apparel options and provide great assistance in picking out exactly what you are looking for. Highly recommend this shop for your printing needs!
One of the best T-shirt ordering experiences I have ever had. Underground provided best price, best customer service and fastest shipping I have ever encountered. I order large T-shirt orders for my institution and studetns and I will definitely order from underground in the future.
These people are so nice, efficient, and make great products. I ordered long-sleeve t-shirts with a logo I had designed and got exactly what I asked for. I would definitely recommend them over anyone else in the area.
I only needed 4 t-shirts printed with text only on the front. The responses to my questions were very prompt (sometimes within the hour) and very helpful. The process was exactly as their laid out, and there were no surprises at any point. The shirts looked great! Exactly as we had envisioned them. Great experience all around!
Quick turnaround. Staff helped with design; were especially knowledgeable with making sure our design did not violate Northwestern University copyright rules. Reasonable cost and help from staff was highly valued
Sophia was very helpful and patient as we worked out quotes to find the best value. Great experience, very happy with the products so far, and glad to have stopped in.
This is a great company to deal with. The Customer service that I received was exceptional. The product delivered as promised and good quality for the price. I would defitenly use them again or recommend Underground Printing.
Everything about this company is amazing from the customer service, the attention to detail, the careful planning, the quality of the end result. Not to mention they get you your products exactly when you need them by. I will continue to use them for my future projects!
Had some shirts made up for my company. Very professional, I gave them my graphic and they worked it and showed me proofs to verify how it would look on the shirts, once it was a go delivery was right on.... Good quality shirts and fair prices... I recommend them.
Im with a large student group at Northwestern University that uses UGP for all apparel needs. Were a student-run production company that interacts with many prominent names in the entertainment industry, and so its important for our apparel to look good and be well-made. UGP definitely fulfills that need.Quick turnaround, great quality work, excellent prices, and fantastic customer service. Every time we print a new t-shirt or sweater, we always get compliments on how they look. A prominent hip-hop artist that we brought to campus even asked for one of our t-shirts once. Thats a compliment if Ive ever heard one!Definitely look into using UGP. You wont regret it.
Ive used Underground Printing to make t-shirts for my high school team for a number of years. They are competitively priced, easy to work with and fairly quick in production. I highly recommend them.
Thank you Danny and the underground team for helping to bring my ideas to life. Danny is very helpful, patient and always professional. I love the pogo service.
I am so glad I found Underground Printing. The service has been excellent and they are so very helpful. If you need a point of contact ask for Eric. You cant go wrong if you choose Underground Printing.
Great experience so far! Sophia is awesome to work with. Good quality products and easy to order. Highly recommend!
Their website is horrible. The design studio has so many issues, which has wasted so much of my time. Still, I cannot create and save a design successfully. I will look for a different service with digital printing.
Getting my order started off a little shaky. But once my order was submitted it was smooth sailing. Great service, prompt email response and super fast printing.
Have ordered from them multiple times, and get consistent service each time. Very responsive to what we wanted in our order, and very considerate in working with us to get quickest turnaround time possible.
Great product and service, had my shirts two weeks after I uploaded my design.
Great customer service and very prompt service! Awesome team at UGP in Evanston will certainly be bringing my business back to them.-Lock Chicago
I had great customer service and the t-shirts came out great.
Great place to get t-shirts made. Especially appreciate they have a Chicagoland location so that we can pick up our shirts and save on shipping.
Love my product I got. Had to change things and they helped out. They came quick and look amazing
Very friendly and helpful customer service; they answered all my questions and made the whole designing and ordering process very easy.
Sophia Lugo did a fantastic job of fulfilling our reorder extremely fast and with very little work on our end.
I have worked with UGP many times and always been really pleased! They process the order quickly and are very helpful.
Did an outstanding job moving from design to completion. Very high quality work. Weekend hours would be helpful.
Super awesome staff! Everyone was super helpful and our shirts came out looking great!
Phenomenal service! Shirts arrived right on time! Exactly as I ordered! What more can I say?
UGP is the go-to print shop in Evanston and surrounding area. Very fast and affordable.
Great staff. Great selection. Great help with artwork. Great outcome. Would highly recommend!
Pleasant to work with; did a great job with the personalized hoodies I ordered.
Sophia was great to work with. The entire experience was excellent.
Great service and quality! I enjoyed them being very understanding of such a last minute situation and being able to make it happen in time.
Expedient, considerate, and helpful! Good value and great turn-around time.
Very involved and friendly customer service. Will definitely be using them again
No surprises - everything was exactly how I expected and wanted, with great and fast service!
Great experience. Did what I wanted for a decent price & on time.
Super efficient service, creating reliably pristine results
Very helpful, great pricing and good timing. Would definitely use again...
Great product and service. All around excellent service and Product
Great Customer Service at the start. GREAT Shirts!
Great service. I highly recommend it!
Chris made my experience very easy...
Great experience! Will be back!
Perfect. Thoughtful and efficient. Recommended.
Accommodating and reasonably priced.
Great service!
Love them!
Total reviews rating 4.8
86 Reviews for Underground Printing Evanston 2023:
Review №1
2022-05-12Sophia was so helpful and amazing to work with. My shirts were ready just in time for Free Comic Book Day. People loved them! Looking forward to making more Uncanny Tees in the future with UGP!!! 🔥🔥🔥
Review №2
2022-05-13Professional and quick! I would definitely recommend their pop-up shop option for group orders. They helped me to get one set up in a relatively short time span and everything went smoothly! They are thorough and communicate with you throughout the whole process. I got comfort colors shirts, long sleeve shirts, and crewnecks and they were all gorgeous and high quality.
Review №3
2022-04-20Amazing quality work and fantastic customer support. UGP exceeded all expectations. Sophia worked closely with me to bring my groups design to life, and the result couldnt have been better! 10/10 unbelievable value
Review №4
2022-03-07UGP always puts out fantastic apparel! Sophia Lugo was an excellent consultant to work with and she worked hard to make sure we were happy with our order! I would recommend this company to anyone!
Review №5
2022-03-11I guess my experience was different from most. If you are expecting some help in transforming your idea into reality this isn’t the place to go. Does anyone have any recommendations here in town for another shop that can do a custom design t-shirt?
Review №6
2021-10-18I had a wonderful experience working with Sophia at Underground Printing for my custom shirt order. I had a design with a lot of colors and Sophia worked with me to help reduce costs as much as possible, and even find the right shirt to print onto. Cant recommend Underground Printing enough.
Review №7
2021-08-02We used them a few times to get shirts and hoodies.Sophia is great and takes care of all clients!Quality is very descent and can serve you well over a year if properly taken care of.Will definitely use them again.
Review №8
2021-01-05Sophia helped out at the last minute to fulfill a large order for a production I was working on--even in the midst of the busy Christmas season! The custom products we ordered arrived on time and looked great. We also got a level of support and attention you can really only get from a local business. Would definitely recommend to other people looking for custom merchandise.
Review №9
2021-10-19The folks who work at UP are super helpful, and the product selection is excellent. Our artwork is well produced on our t-shirts - and the upcharge for rush jobs doesnt break the bank!
Review №10
2017-12-21Excellent business, friendly staff. Filled a special need order better than could have been done out of a catalog. Shop local and acknowledge good customer service.