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Phone: +1 773-348-7315
Site: https://www.ulta.com/stores/chic...
Opening hours
  • Monday:10AM–8PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–9PM
  • Friday:10AM–9PM
  • Saturday:10AM–9PM
  • Sunday:11AM–6PM
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Total reviews rating 4.3

177 Reviews for Ulta Beauty 2023:

Review №1

2022-02-22

I went into the store right before closing and was greeted by Jordan. I apologized that I was arriving close to the end of the day and that I knew exactly what I needed. He was very welcoming and told me not to rush, I had time to shop. After browsing I asked for some help and yet again Jordan was so helpful and went out of his way to make sure I was able to find everything I needed. At checkout I was helped by Nathan who was very pleasant as well. Amazing service overall. Great customer service and experience, I will definitely be back to this location!

Review №2

2022-05-21

New red head here 👋🏼 I was having trouble looking for a brow color that would best go with my hair &everyone was so helpful! Definitely recommend! & the cashier as it says on my receipt “Brandon” was the best! He was multitasking as cashier & helping me find the best shade which btw I LOVE. Thank you all! See you soon!

Review №3

2022-08-08

Go somewhere else for salon services. I paid more expecting more, but I should have gone somewhere else.I went to get my ears pierced (55$) for an appointment and explained that I wanted to get three piercings (1 on each side and 1 additional on the top right). The rep was very nice and accommodating, but after getting the single piercing she went to check me out and I asked her if we could do the other two and I found out it would be 55$ for the single piercing and an additional 55$ for the other two. I feel like I was very clear in my explanation at the desk, and repeated it more than once. An increase in price wasn’t mentioned at all.Some places charge 5$ per piercing. I clearly expressed my surprise at this to the rep and at check out, but there was no effort made for a discount or anything like that.I’m not paying $100+ and a tip for 3 piercings taking less than 15 minutes with basic stud earrings. I left with one piercing and still dont understand why we didnt at least start with the 2 piercings first so I didnt just pay 55$ for one piercing.

Review №4

2022-05-31

The staff here are very nice and helpful. I go here for First Aid Beauty products and sunscreen. They also have Love Wellness products which are hard to find in brick and mortar stores.

Review №5

2022-07-05

Unfortunately the staff can be hit or miss here. I’m an ulta member who needed to return a makeup brush. The older sales associate (behind the counter working during the afternoon of January 15th), didn’t look hard enough at the transition and started going on about how she can’t see that I actually purchased the brush. It felt kind of accusatory. I kept trying to tell her that was the transaction when the brush was purchased and that I was absolutely certain. After opening that transaction further, she found that to be true and that I indeed purchased the brush. I wasn’t trying to return a stolen or wrong item. She didn’t even apologize for her mistake. It shouldn’t be stressful to return an item.Regarding stock, this store is pretty decently stocked. I haven’t had much issue finding what I need. I’ve had some positive experience with other staff but that one lady is heavily influencing my review.

Review №6

2022-01-20

The BEST Ulta I have ever shopped at!!!Staff is so knowledgeable and helpful, the store is always stocked with what I’m wanting, every person I’ve ever talked to here has been polite and accommodating.I have had several struggle bus moments here and these little angels always set me right!To the fabulous person who suggested I try Smashbox Halo today - YOU HAVE CHANGED THE GAME FOR ME 😍 Not sure how you could tell what sort of product would be right for me with my mask on/half my face hiding but UGH you did it and I’m in love ☺️ Many thanks!!!!!

Review №7

2022-02-11

I absolutely love the customer service here. In particular a fashionable LGBTQ gentlemen who know almost all products, and with that knowledge can help you find anything to improve your appearance. He worked well with others who really helped elevate guest experience. By far my fave Ulta.

Review №8

2022-03-01

As an avid Ulta shopper this location really doesn’t meet my expectations. It’s a close walk, but the store doesn’t carry some common items others do (I was surprised they carry no dr. Teals) and the customer service isn’t there. Most Ulta’s the workers are overtly friendly, welcoming, and helpful, but at this location I find I am hardly ever greeted and one cashier in particular I usually check out with doesn’t ever seem like they want to be working. I made a purchase tonight and when going to use my card, this worker I’ve interacted with a few times takes my card from my hand and instructs me on how to use the tap feature (that I didn’t know my card had). It felt very strange and I’m not completely sure why she felt the need to take it from me and use a somewhat condescending tone.

Review №9

2022-04-30

Whatever you do - dont leave the parking lot. The parking service Ulta supports charges $170 and will boot your car, even if you are out of the parking lot for 10 minutes. The parking here is predatory.

Review №10

2022-05-20

The hair stylist that were all there, were extremely helpful and professional. They helped me picked up some leave in conditioner for my hair. Im glad I stopped by today.

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