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Ulta Beauty in Chicago
Categories
Location on the map
Chicago, Cook County, Illinois, US
Payments
Phone: +1 773-650-4899
Site: https://www.ulta.com/stores/chic...
Site: https://www.ulta.com/stores/chic...
Opening hours
- Monday:10AM–6PM
- Tuesday:10AM–8PM
- Wednesday:10AM–8PM
- Thursday:10AM–9PM
- Friday:10AM–9PM
- Saturday:10AM–9PM
- Sunday:11AM–6PM
Ulta Beauty in other cities:
Comments (199)
I went on Sunday January 3rd, 2021 right when they opened at 11am for their Redken Liter sale. They had some what of what I wanted to get but still got my purchase. Out of the staff that was there only 3 ladies were helpful the rest didnt acknowledge I was a customer. Naomi my cashier was very helpful and friendly. The other girl that greeted was friendly and let me know what sales were going on. My sales associate was very helpful (i didnt get her name) on helping me find the Redken shampoo and conditioner I wanted.
Worst experience ever!!!! Do not get serviced by stylist Kristin. She has a horrible attitude my recently turned 18 yr old niece went in on the day of her bday for a fun lavender ombré in her hair and definitely did not get it. No blonde what so ever because per Kristin looks more natural. Not even close to inspiration picture.None the less the hissy fit she had when returned for fix service. Made it clear “give them a refund and I’m not touching her hair!!” Walked away and left us talking alone. This is completely COMPLETELY unacceptable. She might be good at what she “does” when it’s done per customer request but she is not please at all.Definitely will not be returning to this ULTA which is sad because it is the one in our neighborhood and don’t like going out to other places if we can help our community grow.
The service is always great, the ladies are always willing to help. I love the Ulta store.
I came in for the first time last Thursday and I bought a few matte lipsticks and when I get to my car to try them on I realized they were opened previously. I don’t blame the staff I blame the people who open makeup for fun. I went in to return them and a staff member kindly said that they didn’t have the colors in stock so I’d have to come back on Tuesday. I’m thankful that they were understanding :)
Desiree is the only person I trust with my brows!!She never disappoints.Gives an amazing service and is soo sweet!!!Go get your brows done with her! You won’t regret it
First and foremost, I want to say I love my hairstylist (Jessica) at Ulta beauty Salon. She does an excellent job. However, I’m disappointed in the company itself. I had a hair appointment for a balayage and I was informed by my stylist and the manager that they ran out of bleach therefore the job was unable to be done. I booked this appointment 2 months prior and it was scheduled for 6/6/21then it was rescheduled to 6/13/21because my stylist wasn’t available, which was okay with me. I was not expecting to go into my appointment today 6/13 and be turned away because the salon didn’t have the materials that were needed. The manager did offer to give me a free haircut for the inconvenience but that doesn’t change the fact that I walked out unhappy. How is this place even running a salon and don’t have the materials in stock knowing they are providing services to customers. I seriously could not understand how an “upscale” salon could not execute their services because of lack of care on their part. A manager should be in charge of checking inventory and keeping up with products that are needed to provide the services they offer. Something so basic such as bleach should Not be something you run out of in a “SALON”. I was so disappointed I had to reschedule my appointment for the third time. The only reason I’m going back is because of my stylist and her skill set. Hopefully there are no further issues from this point on.
I had my brows waxed and tinted by Desiree and I LOVED THEM! She used her expertise to leave my brows looking better than I expected.
Connie is amazing! Always has smile on her face (still with her mask on lol) and always so helpful.
Great customer service very knowledgeable young ladies
I got my eyebrows waxed here by Desiree Ibarra and she did such a good job!! She didn’t make my eyebrows extremely skinny like other places have. She listened to what I wanted and was super friendly. I would definitely trust her again!
Everything you need for your hair hot curlers, hair mouse,and great customer service.
What a great experience I had at Ulta! Connie answered all my questions, listened to my concerns, and made great suggestions. Couldnt of asked for a better store experience!
Ashley was wonderful and helped my husband out with beard oil and hair gel. She was very polite, helpful, and cheery. Will definitely be coming back for a cut and color from her
Desiree is the best with eyebrows. Only person I let near eyebrows and trust with makeup advice. Great customer service.
Desiree is very friendly and helpful! Absolutely love my eyebrows, she did them exactly how I wanted them. Great customer service!
I’ve been going to the Ulta Salon on Pulaski a couple of times and I love dealing with Vanessa Chavez 😍 I’m EXTREMELY picky with my hair and I usually do my own hair because I always have negative experiences everywhere I go. Vanessa makes sure to ask me a lot of questions before/after my service to make sure I’m happy with the results and I really appreciate that because not a lot of hairdressers are as engaged as she is!! I always get a blowout after my services and every single time she always does such an amazing job and always leaves my hair looking right 🤩🥰*For reference, I always get a signature cut.
I had came to this Ulta location with my niece yesterday for a couple of items and for some quality time and to show her a good time. Unfortunately Melissa at checkout and her rude demeanor made it a horrible unwelcoming experience. When I was at checkout she made zero eye contact when speaking to me and looked visibly irritated when asking me questions about my Ulta membership and spoke as if she was in a rush to get me out the door as if there were other customers behind me when there wasn’t any. Horrible customer service & extremely unwelcoming. Please get cashiers who actually like there jobs because clearly this job does not make her happy and it shows.
Everyone who works there is so ffeidnly and willing to assist and answer all of your questions. I asked soo many and the women there didnt mind at all. They directed me to everything I was looking for and went above and beyond to look for trial size kits to take home. They have everything you need at this location as well. I many new products id only seen online before. Love it here!
Des does an amazing job on my eyebrows! Great customer service and very helpful!
I really like this store. But ....... their policy on returning a product stinks. What ever happen to having a simple receipt was enough. They wont accept their own product if your telephone doesnt match. My telephone number is non of their business if I dont want to provide one. Maybe I dont want their points!! Please revise your policy!!!!!!!!
Nice store sometimes i feel like im being followed around kinda uncomfortable......but than when i did need someone no one around. Didnt have produce i wanted. Wanted something for face cleanser but lady brought me to The make up section. I found the face cleanser section on my own after she tried to help. Found something else line was tooo long and too hot. But will return
Javier was so nice. He helped me find the best foundation for my skin type since I have a combination of oily and dry skin. He recommended a face Primer that will help with my pores as well. They also recommend me a way to get rid of my blackheads since I suffer with that the most. I definitely recommended this place and Javier.
They always have what I want. Hardly ever out of stock.The salon employees are extremely helpful and kind. If you have been wanting to get a facial done, book an appointment with Daisy ASAP. She will leave your skin feeling amazing. Your first service is 20% off as well since she’s new. She is amazing at what she does!
Gave me the Sale price even though it was over due to sticker was still there! That was awesome and this was very first time in an Ulta store! Manager and cashier were so nice and so helpful. I will definitely be back!
Yareli was amazing! Excellent customer service
Omw with my toddler to get our hair done and I receive a call regarding rescheduling. An associate called me Friday to confirm my appointment (which I did) and today they are rescheduling it because the salon associate was not in. Meanwhile I call the Ulta in river forest and they were more apologetic for the inconvenience than the Pulaski location was. She was helpful at river forest and accommodating. Thankfully for river forest or I would never be a customer at Ulta! I will be doing our hair at river forest and never dealing with the Pulaski location again. Beware of bad customer service and pure disorganization!
Do not recommend this location. Horrible experience! So last Tuesday, I went in to get a brow wax and tint, for the first time ever. I had been growing my brows for almost 4 months!! (Just for nothing😫) And I decided to go there because I thought they were professional, and boy I was so wrong. So the girl went on to apply the tint and all the time she kept looking at her smart watch not even paying close attention to what she was doing. What was the result? I ended up with a bad burn from the wax and a horrible tint. Do not go there! They dont know what theyre doing. 😡😡😭😭
TRANS 2990DATE 3/13/20 TIME 11:33 AMSTORE 1287 CASHIER KaylaI went in today for a store pick up. the day I order looks like they were not enough wipes and they recently got a shipment that night.The rep. saw how frustrated I was that I wasnt able to get both. Make up removal wipes (neutrogena) are the only way I remove make up and I had used a coupon to get them at a great price.She was able to help me and leave with both packages and still paid the same amount with coupon I had previously used.I am a very satisfied customer. thank you.
I lost my receipt and I wanted to return a setting spray I did not like, the cashier said she can see my purchase history with my rewards so I gave her my information. She finds the receipt then claims it does not tell her how I paid for it so she said I HAD to exchange it for another product. I found out that they can easily print the receipt for the client, the cashier is clearly not knowledgeable.
Took my daughter to have her eyebrows waxed like we have been doing for a couple years at the same store. Tore her skin off then tried to say she had to have used a peel before hand or used something on her face to cause her skin to come off!! New girl never seen her before! I did not have to pay for services. But the manager was real quick to put the blame on us!
Never thought Ill be shopping for Kylie make up for my daughter, great staff and very unique place.
Pricilla was very nice and helpful!
I loved being there for my first makeover. I was very nervous because Im trans but Everyone was so helpful and treated me with respect I went there before covid
Variety of products BUT the service does kind of suck. Employees arent knowledgeable of skincare. Also, salon services doesnt take appointments in store? It has to be through a call but it doesnt make sense if I cant make it IN STORE while Im already there? Even if its for a different day.Id rather shop online moving forward.
I called yesterday and asked what palette they have for a particular company. She put me on hold for 10 minutes only to find out with no answer. I asked her a specific palette and she came back with a rude attitude. Well, thanks to her I went to buy it online in the company’s website and got a 20% discount on 3 eyeshadow palettes and free shipping of 2 days. I think I spent so many $$$ on this place and not going to come back ever again.
10/10 recommend getting services done with Desiree, one of the nicest people ever.
Poor customer service. I needed help on getting makeup but the lady was too busy testing makeup on herself. Also, I ended up getting 2 Naked Heat pallets and the person thought I was going to take them. Instead of helping me find the makeup I needed, she was just following me to make sure I didnt take anything. Very poor experience in this store. I ended up finding what I needed and walked out with $250 worth of makeup. Would not recommend people going here unless you know what you need & not minding looking for it yourself. La Grange Ulta is so much better.
Amazing selection of makeup and skin care products. Always clean and employees are friendly
The bestest place to feel good about yourself. Nothing feels better than hanging out in a beauty place. Everything you need to get and learn new skills to improve your mood, I love it. Me and my daughter love spending the day with each other talking girl stuff. Love love love Ulta beauty.😍😍😍
One of the cashier helped me out but the anothee cashier with blonde hair kept pushing for me to apply for the credit card after I told her for the second time I didnt want to she didnt even give me a bag after I told her I wanted one.
Every one hear is so friendly Ive gone to other ultas and felt discouraged to go because in the past the people working there were so snotty and rude when I had questions on products at this location they approached me so nicely and were so helpful by far the best location Ive been to thank you
Staff wasnt as helpful as most locations and I could have sworn the cashier was kind of judging me when I decided to put some things back when I went over my spending limit. Plus some products was open in the Nyx section, but other than that its pretty decent
I was shocked to see that at there Grand Opening the store was out of stock on certain items that I was looking for. Not good for a store that just opened also I waited in a long line for over an hour to step into the store and to be told by the manager sorry there is nothing we can do for you, wow that show the poor service! they didnt even offer a courtesy discount or a gift card to compensate for the long time waiting in line.. well good to know I will not stop at this ulta no more. La Grange is the place to go where they truly care for the customer and his or her satisfaction. good luck to all...
The store was well stocked so Ill give them that. The employees were not suited for their job titles. Not one person greeting people walking in or asking customers if they need help. The cashier couldnt even do simple math and give me the correct change. Bad service.
Worst customer service ever, this was the second time I went in to shop. The first time no assistance once so ever, it was my first visit in the store with my husband. I need it a few items and didnt want to wait for it to be shipped to me. You would think once you walk in the door someone will great you and ask you if you need help. Nope, not this location I guess they still need some training to do. The second visit I did today was to shop for my mother in law, she was looking for sheamoisture baobab protein conditioner and I need it a NYX honey primer. I saw that both products I was looking for ulta had it online. I figured hey lets give the ulta store a shot again nope it was an epic fail. I walked in no help again, I got my NYX and went on searching for the Sheamoisture. Since I couldnt find it I asked one of the associated that was in the back by the salon for assistance as she was holding a product and then she specifically told me give me a minute Im looking to see where this product belongs at then I will help you out. The associate walked away from me and decided to call someone else to help me. Um, first of all all this employees at this location are freaking lazy and fat. You dont tell a customer let me find this product to re stock it and then Ill help you out. You help the damn customer not walk away and continue to restock your one product. Um hello you dont do that, worst customer service ever. Im never walking into this store at all. I rather do my shopping online and get a better deal than have to deal with these rude as associates. DONT SHOP AT THIS LOCATION....
Out of all the Ulta stores Ive been to in Chicago or near Chicago this is by far the best one. Everytime I come here the girls are super helpful. Theyve help me find shampoo and makeup that works great for my type.
This store is severely understaffed for the amount of traffic they drive in. I’ve been here multiple times and there always seems to be one person assisting on the sales floor, one person ringing, and the Loss prevention person in front of the store. I’ve never been to an ultra so understaffed that it makes you not want to shop there. Save yourself the trip. They clearly have to get it together.
Friendly staff and variety of products.
For benefit brow only: Got my eyebrows waxed w/ benefit brow here and never again will i return. I shouldnt get my eyebrows waxed and go home and tweeze over 20 pieces of hair that were scattered around. As i was getting them done the girl was asking ppl if they needed help with something and literally stopped working on my brows to show somebody something.i literally wanted to walk out when she did that. if that was the case maybe she has the wrong position. it wil be different if u did a great job and still help ppl. but no eyebrows were horrible, service was horrible. she didnt offer to cover up or fill in or nothing. There was no one waiting after me so why the rush. i wish i remembered her name but i was so angry .
Ive been to this store dozens of times and not once have I been disappointed with the customer service. Employees are always quick to greet and ask if assistance is needed. If anything I need is out of stock they always offer to have it shipped for free.
I really love this ULTA.ULTA > Sephora any day.I love how much more spacious the layout is over Sephora to be honest. The store associates arent annoying and following you around constantly like at Sephora. I am glad they allow you your space but are there to help you look for products, answer questions or offer tips and comparable products. I always go in for one thing but end up with a couple of things on my way out.
I dont know who is in charge of hiring the stylists but they girls who do hair there must be right out of beauty school. Luckily I just got a blow dry and nothing more. Will not be getting my hair done here. I will make the drive to skokie....please hire better stylists.
The variety of products was great. Not a lot of people around to help and the check out line is really long. Its great that theyre expanding into the citys south side but they have to remember that everyone deserves speedy service with a smile
One day I bought a pleasure lotion. And I had the real one from Macys store. When I APPLYED the ulta lotion is not REAL, smell little SCENT and the scent went away after 30 minutes. Also bought clinique face lotion. IS NOT THE SAME. MAYBE IS IMITATION. ALSO BOUGHT A CLINIQUE EYE LINER AND GAVE ME ALLERGY REACTION. I HAD TO SEE THE EYE DOCTOR.☹ I STAY WITH MACYS.. THANKSYOUR PRODUCTS ARE FAKE...😫🤪😠
Walked in over the weekend looking for a contour palette and bronzer, was helped by Daniel, he swatched a lot of colors and helped me decide which palette would be best for my skin tone. I got home tried it on and everyone was complementing the highlighter I used that Daniel suggested! Thank you Daniel!!
It’s hit or miss at this location..Pros - everyone is very nice and friendly and very knowledgeable. Great return policy!Cons-over crowded, under staffed, lines are long and when I’ve gotten services done they can drag.
My favorite place to go. Everyone here is amazing. very helpful and always look happy to be there. they have almost everything you need. great place to shop. dont go on weekends after 3pm, too busy and long lines. go during the week Monday thru Friday 10am-2pm, no line no wait.
I called on a Tuesday to make an appt. to get my eye brows done. When they answer the phone they specifically ask if you want to make a make-up or brow appt. So I said yes, I was calling to book a brow appt.I was placed on hold twice to then be told the person who does eyebrows isnt in until Friday. Why would you offer services right off the bat you cant accommodate for another 4 days?
Girls are fantastic help! Items always in stock Lines are sometimes a little long but that is expected at any retail store during the weekends, come on people stop whining.
I went to the new store on pulaski road and was disappointed to find out that 2 items I was looking for were not avaliable and was advise that the items were not on sale for purchase until 4-23-17 there for were not avaliable at the time in the pulaski store. So I drove to LaGrange Ulta and wow I found the items I was looking for and was shocked to see that the pulaski store had no direction of the product being offered to the customer. The store set up is nice but poor poor service unfortunately. It was well worth my drive to LaGrange were the service is excellent and such friendly staff. Truly disappointed in the new store! I had great expectations for the new store, but sadly thats not the case.
Poor costumer service and atmosphere. Only recommend to go, if you know exactly what you need.I only went there 2 times and both times I received absolutely no help and no one greets you as you walk in. Plus most employees seem to look down upon certain costumers.
My third time going in to get my Brows waxed & tinted love Desiree
Love this Ulta Beauty... Health and Skin department is amazing!!! Big shout out to Shemika for her wonderful service. Skin went from 0 to 100!❤
The place is pretty understaffed so the wait in line was pretty long and reading from the other reviews, it seems to be a common problem. But the store is very large and there is a lot of variety and I was able to find everything I needed.
No one in the sales floor to help customers, check out line was long with ONLY one cashier, phone kept ringing n ringing n cashier just ignore it, like hunny multi-task, Im a former employee and i wanted to go behind the register and help the line move faster.... where were the managers!!!! Smh. Need better employees at this location
The staff super friendly, professional and knowledgeable, they help me find what I was looking for and recommend products, super clean and organized. Thank you so much Ingrid and Fabian for your help and advice .
Worst customer customer service ever! They didn’t even try to help me with exchanges or returns the associate was so unfriendly and not helpful at all and right away said no without even trying to do anything else I’m beyond disappointed
Uncomfortable or just not good experience most of the time.The Ulta employees are really rude, they follow you around pretending to be looking at some items id believe they probably were for real looking at the products in the store but you realize theyre like low-key following you around when they keep on doing it until you finally get out.Besides that, most of the time when i go in looking for certain products either my shade has ran out or the product ran out too.I have hopes of walking into the store to purchase the product i need and leave but usually end up walking out of the store with something i decided to just get to replace the product i was looking for because im sometimes in a hurry.When i pay up the cashier gives you a mean petty stare, where are their manners?Total different experience than when i have gone to Sephora.Sephora employees are nice and they at least act like they care,you ask for help finding a foundation i.e and they ask for your skin type and try different shades on you from different products so you can know the correct shade and cosmetic to buy, and if you still arent sure if to get it they give you samples which Ulta employees cant even do.Things should really be fixed.
Like any other Ulta, this place is gigantic, once I was helped it was also a good experience, my biggest complaint though is I was in the store for way too long before being asked if I needed any help.
The girls that work there last weekend had no clue about the perfume. They couldnt tell the difference of the sample and the closed boxes. I was very disappointed.
Staff is friendly. They help you when you need it and leave you be when you want to be left alone. Benifit brow bar here is good too.
I love everything about Ulta, but sadly, the coupons would not give everyone discounts for skincare.
Always come here for my beauty products.
Shaniqua is AMAZING!!!! My brows have never looked better and the Bang Mascara she suggested has my lashes looking amazing!!!!
My first time in the storeno greeted me and i looked around for 10mins before i found someone and they still didnt have Too face new collection.
Havent been but want to go Saturday but from the reviews of the store being out of control and there being no order i dont think i even want to go. Considering this company is known this couldve been better prepared. SMDH
Do not recommend this location..horrible experience! I was in 6mnts late there was a horrible snow day..and told me I was to late to reschedule.
Nice store,helpful employees.But really? The cashier couldnt ask if I wanted a bag?
Terrible no one approaches me to ask if I needed help. My first time in store and I didnt know where anything was at. Employees talking amongst themselves not even acknowledging the customers existence!
Prices are too high in a makeup is cheap quality. Their makeup gives you acne dont shop there
Reason I’m older women I went for make up abetter for my age they good with young women but not with older skin you need train them better
Everyone here is super nice. I came in 20 mins before they closed and they were still super nice and helpful. They didnt rush us or dismiss us.
Workers here are lazy and unhelpful, they do not serve you. I asked for a sample of perfume, and the workers said it was being discontinued all so that they could not give me a sample. The perfumes were not being discontinued.... if i could give 0 stars i would....
My favorite Ulta location. Very kind and helpful staff. If you need help with anything, go here
Need to keep shelves stocked more often. Overall employees are very nice pleasant and willing to assist.
The experience was amazing great customer service the representative that helps me was very kind and generous and love the theres customer service
Staff is welcoming and friendly and the store has a great variety of products!
Girls are so helpful and they never run out of items!
Theres one cashier that leaves a bad taste in my mouth every time i go. so I just dont even wear makeup anymore.
We went to get hair dye because I was dared to. 10/10 this was Swagaroonie not gonna lie. (Swag-a-ro-knee)
Thank you Jocelyn Covarrubias for the wonderful service! Will definitely be back 😀
Staff is very nice and helpful
They have many things but for someone like myself that does not know how to color match, I would think they would be able to help but they all just look at each other when you ask them for that kind of help.
Took my daughter here for her 1st haircut. The hair dresser was super sweet to her!
Very cool staff! Yet to have a bad experience. This is how you do customer service
Super friendly staff, I was able to find my shade of foundation after almost giving up in a match.
This is the place if ur looking for certainly hard 2 find makeup.
Didnt have what I wanted. But I gave 3 stars because the rep had no idea what i was referring too when i said half inch flat iron...lmao
Everyone is nice! I just wish they would have more inventory. I never have what I want.
Nice staff, very helpful, love thing to this Ulta!
Good place to find Beauty products Just ran out of what I was looking for ?
Staff was nice, but everything was out of place and I felt overwhelmed looking for what I wanted.
The staff is really nice and understanding. And there salon staff is very helpful.
Love to shop here ! Lots of selection and friendly workers
Bigger selection on makeup. I liked it but staff could be better. No one around to help.
I like that they have a big selection but service is awful. No one greated as you entered. No one asked if I needed help. I did. Not sure if Ill return.
This store has everything the staff is so nice they will help you with everything
They have everything I need, plus the testers is a must. Easy to know which is your color.
They Suck at foundation matching they had me looking like a orange 🍊 it’s not cool man
I enjoyed the awesome customer service.
The young lady help me pick the right makeup and she was very patient.
I love this store very nice cashiers
Always helpful polite havent been disappointed by this ULTA I love coming to this one way more then the one on Western and 95th
The customer service was very nice and very helpful.
Got a facial with amanda, good service, decent price.
Nice place to shop for really good brand of makeup 😍
Really nice they dont follow me like im going to steal
Perfumes, makeup, etc etc & etc. Great customer service LARGE VARIETY
I found everything I needed at good deals
Friendly staff and good selection of products!
Girls were very friendly but they didnt have what I was looking for 😔
They sell everything but be ready to pay brand name prices
Always clean, the employees are always helpful.
I love it!! Girls are always nice and helpful
A great experience. Fast and easy. People are sweet
All the workers are very nice and greet everyone but they are understaffed
Enjoyed the great customer service.
My go to location for my shade of foundation... always in stock
I love purchase there 😅😍
They didnt have what I wanted but they order it for me free delivery
Good service
Well organized, great customer service.
Staff always so friendly and helpful💕
Horrible experience on Fridays grand opening. Very unfortunate.
Pleasant and helpful staff.
So many products to chose from but not enough staff
It was an average shopping experience.
Long line the girl looked like she hated her job
Its so clean a they are very respectul
Great prices for your wife or girlfriend
Service always helpful
Love it. Can find anything beauty related
Very cute girls in here lol
Everything you need in obe spot.
They seem short staff
This was the biggest RIP Off. Would never recommend this place ever!!!!!
The staff was very helpful.
Makeup addict. Love ulta
Great service!!!
Good but to pricey
Super clean and beautiful people inside
Love ulta and staff is helpful
My nieces love this place.
If you need advice ask for Connie
They didnt have what I needed
I always find what Im looking for here
Great place to shop.
Clean store, friendly staff.
Friendly cashier.
Representatives are very helpful.
Ive had mixed experiences
Love this store
Great customer service 👍
Excellent attention to costumer
It a good store
Great costumer service
Quality of makeup is cheap
Staff is very friendly
Amazing
Great staff.
No bobby pins
Great
Amazing
Friendly staff
😍😍
Nice service
Great area .
Best location ever!!!!!!!
Love this place
Excellent service I have been buying there for 3 years and I always like the treatment that Jimena gives me is the best I always know how to help THANKS
Que buena tienda le compre ami esposa lo que quería de cumpleaños quede como un príncipe con ella
Wow I loved it is the second time I go. And now it is super improved, a lady named Naomi helped me, she took care of me very well, she is a very suitable young lady for that job. He is kind, gentle and professional. Thanks!!!!
I found the perfume I was looking for, a good place, I recommend it
Well my daughters love to come here
It has all the brands in makeup, many offers and promotions, excellent place for beauty
I went to buy perfumes and there was no one who attended me, only 3 people for the whole store ... no one at all charging the 3.
Ultra beauty you find perfumes of all brands at good prices make-ups even make you clean your face.
Wide assortment for beauty
Very good attention from Jesus. It helped me see what was best for me. And the very kind cashier too. I think its called lizzet.
Total reviews rating 4.2
199 Reviews for Ulta Beauty 2023:
Review №1
2022-04-26This ulta beauty is one of the better locations. Its a larger store, huge sell of brands, some of which I normally only find online they had available in store. They ladies there were also very nice and helpful. The store was clean and well stocked. Ill definitely be back.
Review №2
2021-08-09I like ulta. The staff was friendly and helped me pick our a setting powder. I love how they have many different price points to help everyone with different budgets. They carry many good brands. They are always having sales or coupons out. So be in the lookout. This location is pretty big and had a good amount of inventory.
Review №3
2022-04-06A few weeks ago I walked into this Ulta location and was helped by Jimena. She has been on my mind ever since and every day that I wear my makeup I feel so grateful for having been helped by her. I just wanted to highlight her attentive, caring, and professional care. I am so grateful for having been helped by her on that day. I really do hope she gets recognized for her work and character. My experience at Ulta because of her customer service only makes me want to return more often.
Review №4
2022-02-17YULISSA helped me out. She was awesome, professional, and was efficient. She gave me an understanding of how long I was going to be there and how much the services were going to be. I could not be happier with how my hair came out. I will keep on going to her until I’m bald. Even after my service was done she walked me to the aisle where I could purchase a shampoo which would help maintain my hair color. She is AWESOME. BOOK WITH YULISSA!
Review №5
2022-04-13A few weeks ago, I walked into Ulta for a face serum. I walked directly to the Mario Badescu section. I lingered around the isle browsing through the products. I was approached by an Marisol Anaya, she kindly greeted me and asked if I found what I was looking for. She looked at the serum, and we began discussing how long, the reason why I used the product, how I discovered it, and if Ive ever used any other products. She also noticed that my face has been suffering from discoloration, acne, and dryness. I was in serious need of help. She politely asked “do you have a few minutes, I’d love to show you these products that you would enjoy,” I agreed. She introduced me to skin products called Peach and Lily, she was extremely knowledgeable in every product she recommended, she provided numerous reasons why those products are some of the best, the purposes for each, and explained how they would benefit my skin. I also mentioned to her had a tight budget, therefore, she introduced me to a smaller kit with four different products to try. At the end, I was convinced she everything she recommended was going to benefit me, I purchased everything regardless of my budget.I trusted her wholeheartedly with my need and she didnt fail me. To this day, I continue to use the products Marisol recommended. Marisol exceeded my expectations and was able to provide me with the products I needed. I never thought that I would see this type of service at an ULTA and it has encouraged me to continue to shop at the location, and continue to use Peach and Lilys products.
Review №6
2022-05-13MY FAVORITE ULTA LOCATION IN CHICAGO! I really love this location, its so much better than the Michigan Ave one & the Delano court one. This Ulta location always has things that are out of stock at other locations. :)
Review №7
2022-04-15There was a young lady named monica. she’s rlly nice and she was professional when i would ask question and has her makeup really nice. overall i had a good experience the day i came in
Review №8
2022-05-31This location was soooo helpful and people are actually on the floor to help! It’s not in my area but I’m going todo my best to only shop here. One lady (so upset I forgot her name) gave me some good info on their credit cards!
Review №9
2022-06-10Very unfortunate that I made a call for an appointment, spoke with someone and gave them my contact information. I get to the place and my information is nowhere to be found. Not even under cancellations. The young lady told me I was not even registered. I checked the number i called, and it is in fact for this location. So disappointed. Waste of my time.
Review №10
2021-12-03Hopefully the store manager sees this and gives Desiree the recognition she deserves. Efficient, careful, attentive, energetic, and knowledgeable. Desiree is this and more. Every time I come to the bar and get my eyebrows done she does a fenomenal job. I have great conversations all the time with her. After my appointment she always asks if I need anything else and doesn’t have to pertain to it being about eyebrows. She helps me find the things I need like shampoos, lotions, moisturizes,etc. She’s a very well rounded person. 😊 thanks Desiree for always being amazing!