Wheelchair-accessible entrance
Yes
uBreakiFix in Carbondale
Categories
Location on the map
Carbondale, Jackson County, Illinois, US
Accessibility
Phone: +1 618-351-0130
Site: https://www.ubreakifix.com/locat...
Site: https://www.ubreakifix.com/locat...
Opening hours
- Monday:10AM–7PM
- Tuesday:10AM–7PM
- Wednesday:10AM–7PM
- Thursday:10AM–7PM
- Friday:10AM–7PM
- Saturday:10AM–7PM
- Sunday:12–5PM
uBreakiFix in other cities:
Comments (199)
I came back this time on Thursday (July 14th) and this time I would say its a better experience. Jamie or Jamy however his name is spelled, he is the person you want to talk to because he is more reasonable and is kind. He is now lowering the price for the wait. He is a good person to work with.
After a bad experience at CPR in Mt. Vernon I went to uBreakiFix in Carbondale. John was great and went above and beyond…staying after hours to make sure my phone was working before I left town. Would highly recommend!
Very glad they could replace my broken screen. Cost was reasonable. Highly recommend them, as did Verizon store.
They did a great job. I guess the price is good. Since you need special equipment for the front and back glass of a iPhoneXR. Like I had replaced. Downfall. No Apple logo on the back glass replacement. Which is oh well. Better than broken. Think Andrew was the dude who helped me. Super cool and laid back. Did a great job. I would return for another repair. Give him a raise. Looked like he was running that place by himself.
I was absolutely desperate! My moms phone lost its screen and I could not install ANYTHING on it to transfer old info to the new phone. If that wasnt enough, the old phone was a Samsung S4 (ancient to be sure) so I had to find a Samsung to transfer into. They worked on her phone, my old phone (working S4) and the new. If I lost the pictures, I am sure I would be deadbeat, lol. They got everything over to the new phone! I am totally thrilled with them! (2nd time I have used them)
I have been coming here for near a decade maybe even longer. I have written several reviews for the upstanding customer service I have always to this day have received. Sam was extremely polite, he listened to the issue that I had with my phone and John is the one that worked on my phone and fixed my phone. I know one day I will have to get a new phone but for the past nine years this is the same phone they have been always fixing for me. I thank you for all that you do and I really do hope you guys do get some recognition because it is very well deserved. Thank you so much for fixing my phone. 😊 you’re truly a great business!!Thanks again
It was my first time using uBreakiFix and I had a really good experience I went in there they asked me what was wrong and I got an estimate of the price got a time estimate and that was it all at all really good experience would go again if I had more problems
I took my WiiU to uBreakiFix today and a nice man looked at it. He messed with it for awhile and got it working! I guess I didn’t know what I was doing. Because it was an easy fix, he helped me for free! I’ve previously taken IPhones and IPads there. The staff are always kind and helpful and their service is reasonable and professional. Overall, I would recommend this business to anyone. Thank you, uBreakiFix!
Andrew was professional and kept me informed throughout the process. It took three trips to get everything in order, but in less than a day, the phone was working brilliantly again.Ill stop here first should I need any other repairs to devices.
Great service. Sunday, traveling cross country. Had me fixed and on my way in an hour. Thank you!
I was able to book an appointment quickly and easily on their website. The employees are kind, knowledgeable, and do everything they can to help out their customers. My laptop was fixed within 2-3 hours which was amazing. I highly recommend this business for any of your electronic repair needs!
Expensive but only place I have found so far to work on Pixel 6 Pro
100% satisfied - fast service - affordable - saved my bacon. knowing i needed new battery last year, totally crashed, thought the worst. had it back in no time completely restored. THANK YOU. -- recommend.
Great experience the service was outstanding and they were very patient with me and determined what my issue was and had me back in business in less than an hour.Love this place!
The battery in my cell phone needed to be replaced and this business was recommended to me by Verizon. I use my phone for work, and I was so worried about it not being available. Even though I didn’t have an appointment, the gentleman helped me out and got my phone up and running in no time. What a relief! There have been a couple of occasions since then when I’ve had problems and they have helped me, and I feel they go above and beyond. I would definitely recommend them for their expertise and reasonable prices and willingness to help. Very pleasant young men.
I had to drive from Cape Girardeau, MO for warranty repair. It was worth it to not lose my phone for 4-5 days shipping it back to Samsung. Great place serviced while I waited, even if it did take 3+hrs. There is a lot of test to run plus the fix. I think it was fast. They also called personally 2hrs before my appointment to remind me and verify I was traveling.Samsung needs to certify more locations. Best buy in Cape Girardeau said they would not touch it. Same with all phone repair shops near Cape Girardeau. Thumbs up youbreakifix! Thumbs down Samsung.
I had a pleasant experience at UBREAKIFIX. My phone shut down Saturday night and I took it to be repaired Sunday. I chose the Carbondale office. The service was exceptional. The gentleman explained the problem with my phone, and worked me in . I was given a pic up time, and was in and out within 10 minutes. I definately recommend UBREAKIFIX to anyone .Thanks again !!
Employee was honest and upfront that the parts and labor would be more than the cost of the item needing repaired.Very professional and very polite.Hopefully, Ill never need their services, but if/when I do for something else, I would go here first.
Jamie talked me into getting the Asurion Home + coverage and thank God I did! I just got a call that my iPad is beyond repair and Asurion is completely replacing my iPad. I am a freelancer and I use my devices to do my job. This would’ve been a huge cost to replace but thanks to these guys I don’t have to.Easy to work with, friendly and quick response and turn around.Thanks guys!
Its a good place if you have an expensive phone! if you dont have an expensive phone youre out of luck, and you might as well just buy something new. you could probably find your screen for your phone, online for 20 something dollars, but with their service fees its going to end up being that times 5 or 6. I dont know why because it doesnt take them more than a 15-30 minute time frame
A few weeks ago I brought my phone in to fix a broken screen. The service was quick, friendly and my phone looks like new. Today I brought it in as my charger port was Working correctly. It was fixed in no time and they showed me how to handle it myself in the future. Great service!
I have gotten the screen to my phone fixed, my PS4 cleaned due to the place I bought it from wasnt real clean and they cleaned it. Then my goddaughter messed my phone up by turning on something that made my phone not workable. They fixed it within 10 minutes for me. Please give them a try when you need an electronic fixed. They are the best.
We dropped a phone off at 12 and called at 4 after being told the repair would take 3 to 4 hours they said 30 minutes, so we went by to get it and waited for another hour for them to tell us they wouldnt have the phone done today when asked why we werent told they said they would tell us when it was done this is beyond ridiculous. And we made an appointment didnt just walk in.
Great rates, outstanding interpersonal skills, exceptional customer service!
I preferred the local joint that was there before they got bought out by this chain. They can get the job done but it’s gonna cost you!
Best repair shop around !! Thank you for your service !
They have fixed two phones for us now! Highly recommend them. Very professional and knowledgeable of all devices.
Very friendly and fast. Did good work!
Walk-ins welcome IF you happen to fit into their schedule, which you have no way of knowing. Otherwise, they wont hold your phone, you have to set up an appointment and come back to drop it off. Kind of a pointless system. Would be nice if they just advertised that it is appointment only.
Fast service: despite being busy, I dropped it off and the cracked screen was fixed in less than an hour and a half.Looks like new. Staff were professional, courteous and had a sense of humour. John was the employee who fixed my screen and he did a fantastic job.
We took our broken phone (screen only) to them at 3:45 pm, and picked it right back up at 4:30pm! They are quick and very affordable! I 10/10 would recommend you getting your phone fixed here.
So I was having problems charging my iPhone 7 and I brought it into this store to have it fixed. The guy behind the counter took my phone, looked inside of the charge port, and with his specialty pliers pulled out what looked to be a small rodent worth of lint. He then plugged it into his charger and it worked just fine. The guy smiled at me handed me back my phone, told me to have a nice day and that he was glad he could help. He did not charge me anything.This place seems very honest and trustworthy and I would recommend them to anyone.
I am from St. Louis and have never experienced great customer service like I have in Saluki screen repair. Often times getting your screen fixed can be stressful and nerve wrecking, however Ms. Cindy P was extremely reassuring and polite my whole visit. The expected time was an hour and was ready for me as soon as I arrived. My phone was unrecognizable and unresponsive before my visit but Cindy P took care of me by making my phone look partically brand new (she was even able to get the bend out for me) Awesome experience!!!!
I have used Saluki Screen Repair twice for my iPhone and I will always take my phone issues to them. I have had my iPhone screen repaired and a new battery installed. There customer service is awesome and they are reasonably priced. Both repairs were completed in less than 90 minutes with perfect results. And they wont charge you if they are unable to repair your phone. No question about it . . . use these guys and gals. You will not be disappointed.
This is unique place to have your electronic items fixed they work on cell phones radios and various other thing a lot of the stuff that you cant get work done anywhere else to very unique place its Erica Mall Grand Avenue Mall is one of the businesses in there sometime go by and just check them out I think youd like it specially if you ever have need for radios and things of that nature sometimes its the older and electronic equipment that they work on but I would suggest you go in and see him tell him that somebody had to business there and enjoyed your company.
They were very nice and kind. However, they called to tell us it would be done at 7:00 p.m. and we said we would be there the next morning since they closed at 7:00 p.m.. I showed up the next morning and my phone was still in a thousand pieces, their words not mine. I had to wait another 3 hours to get my phone. I had two 3-year-olds in the car who were not happy. Thank goodness there was a sweet employee that at least told me a place my kids could play. If it had not been for him, I would have been so angry I would have spit nails. Dont call a customer and tell him or her their phone is done if it is not! And on top of that, they didnt even have the screen protector that I had always had ( and told them ahead of time I wanted). I then had to drive to Carbondale, completely out of my way to get one. An extremely frustrating day. I know everyone has a bad one but this day made me want to pull all my hair out. If the phone doesnt work well, I will lose it. I hope everyone elses day comes out a little bit better. At least the employees were kind. The kid at the front was not very knowledgeable but he was new. He gets a thumbs up for an extreme effort and extra kindness. He gave it his all and he deserves kudos for that. Everyone has a learning curve and he was all about giving it everything he had. Very impressed with that young man.
I have two phones touch screen replaced here. The glass are not in good quality, very fragile, and got broken just a few weeks later.Also, the screen is draining my battery, jumping when typing. Not satisfactory.Anyway, this is the only phone repair shop around this area.
These people are amazing! They have now rescued my iPhone 6s twice. The first time I went was for a shattered screen. They replaced it & then a couple days later it started tweaking out. Once again they replaced it (this time for free of course) acknowledging that every once in a while they get a faulty screen. More recently I had some water damage & they fixed that right up. Very intelligent & reasonably priced. Anthony is extremely awesome, but everyone there is very genuine, attentive & not trying to sell you anything that you dont need...& if they replace your screen and it doesnt fix the problem you dont have to pay. What do you have to lose?
I have had two screens replaced and they are quick and very professional.
I absolutely love this store! They have fix numerous electronic items for my household and different family members of mine, and positive experiences each and every time. Things that we have thought where not able to be fixed, they made it happen, and at a reasonable price. Just last week I attempted to clean my kids PS4 at home looking at a YouTube video. Needless to say I botched up the job, I lost screws and it wouldnt even come on, and the case was in pieces, when I took it in to them. Not only did they finish what I started, but they replaced they screws that I lost, and all for just $40! I would rec. to anyone with electronics that need fixing to take them there. Hands Down!
Ive gotten my phone fixed here twice now, and Cindy at the front desk has been super helpful both times. Shes really professional and still friendly. Shes also the tech who fixed my phone last time; she does quality work!
Very affordable and safe in these trying times. Great incorporation on social distancing guidelines and the guy at the store was nice and friendly. Next time I inevitably drop my phone I know who I’m gonna call first before panic shopping for an expensive new phone
I had never heard of this place before until I had to go through insurance to get my phone screen fixed. Excellent business and VERY easy to work with. My phone screen was replaced and fixed in an hour and a half. Couldnt ask for better.
Busted back glass on my Note 9. Replaced nice and quick with OEM parts at a reasonable price. Rep was nice and helpful. Very happy they didnt push any additional purchases on me. Would recommend.
I needed new phone battery. Found the right place for that and many other repairs. Called and made appt because from out of town. Prompt, friendly, and knowledgeable. My phone is working great now. Thanks!!!
Messaged about a cracked iPhone 6 screen got an immediate response with price quote. They made an appointment for me ASAP and had the phone fixed like new within in hour. Would highly recommend!!
My daughter dropped her iPad and shattered the screen ubreakifix got it right in and had it back to us in just three days!
I stopped by yesterday because my phone hadn’t been connecting to the charger properly. They unclogged it, cleaned it out good as new! Highly recommend them. Next time my phone breaks I’ll be heading back!
The iPad screen looked brand new and they had it done within a day. Ver friendly and definitely would take anything there again to get it fixed!
Loved the experience of u need ur phone fixed they are the place to go! If ur like me and need to do a walk in and don’t mind waiting they get it done quickly !
They told me that I have to replace the housing for my phone in order to replace the screen. This is not a professional move from them so I dwent to another place and did it without replacing the housing.
We needed to replace a battery in a 5-year-old iPhone 5c. I had bought a replacement kit, but after looking at several videos on the procedure, it seemed there was a lot that could go wrong and make the phone unusable. I paid $19.99 for the kit but decided to try Saluki Screen Repair when they told me they could change the battery for $25.00. They did it within an hour, even though I hadnt made a previous appointment. The battery also comes with a 1 year warranty. Very fast and professional service. The ease and cost of this service far exceeded my expectations.
I love this place. What a gem of a business to have in this area! My screen popped off the face of my phone, they had it fixed with in an hour. However, a few days after the repair, my battery life went from 10 hours a day to 4 hours. I went back and even though there was no way to tell what exactly happened, they replaced my entire battery, no questions, no hassle. My phone is working like a brand new phone now for a very affordable price. I couldnt be happier with their customer service and their work.Thank you!
Thank you thank you to the team at Saluki Screen Repair! I was frantic when I dropped my phone and shattered my screen but they were quick and calm and made the whole experience pain free. They even took the time to explain what case would work best for my phone. Im use to cell phone experiences being such a hassle but Saluki Screen Repair and their staff did an outstanding job! I will spread the word!
I thought I had lost all of my data all of my contacts all of my messages and all my photos. But you break I fix was able to not only retrieve all of my data photos and messages but fix my phone in the process. I not only have recommended this company in the past but I will recommend them in the future. Fantastic job
I had a great experience at Saluki Screen Repair. They replaced the screen quickly. Very courteous and knowledgeable staff. I ended up having an issue with the phone buzzing after the screen was fixed, and Pryor was so awesome about it. He went way above and beyond to fix the problem.
Great service! Unfortunately, I have had to use them often,but they make the repair pain free! The whole staff are super friendly and knowledgable..They take the time to listen to the needs of the customers and work with them..I would highly recommend Saluki Screen Repair!
Saluki Screen Repair did an awesome job fixing my cracked screen. They also introduced me to my kindle that I never thought of purchasing until I was able to hold on to it while they worked on my phone. This was a great experience for me because of the quality of service that I got. I appreciate the convenience of having a corporation such as Saluki Screen Repair in town. Thank you Saluki Screen Repair for being such a big help!
FANTASTIC! This place was recommended by my brother 2 years ago after I dropped my brand new phone. It was repaired immediately and I never had a problem. About 4 weeks ago, I took my iPad in to have the rear camera replaced. They didnt have the part but were more than willing to order it and install it. I was going on vacation in a couple of days and they said they would try their best to get it in and installed before I left. Saluki Screen Repair called me EVERY step of the way from the ordering, arrival, installation, etc. They made sure I got it in time for my vacation which I just came back from, with excellent photos. Thank you Saluki Repair!
I came in this April to have my unresponsive iPhone screen replaced. Staff was friendly and helpful, and told me to come pick up my phone in 1 hour 30 mins to 2 hours. I came back about 2 hours later and my phone was ready. The front desk worker brought out my phone and I paid. I assumed that the person fixing my screen was as competent as the desk worker seemed to be, so I didnt check my screen until later. When I looked, there was a thin black line running down the middle of my screen, which indicated a faulty screen. I brought it back and asked if they could replace it (again) at not charge and they apologized and said yes, and to pick it up in two hours. I did and all seemed well. About two months later, my screen started to go unresponsive until I locked it and unlocked it. Most times that wouldnt work and I would have to continue locking and unlocking it up to 25 times in a row, with an average of about 10 times. When I can finally get my screen to work again, it often stops working from 5 seconds to 10 minutes later. This has rendered my phone nearly unusable. I called and asked if they gave me another faulty screen and said yes. I took it in (again) to be repaired, but they said because I have a tiiiiiny crack in the corner of my screen, the warranty doesnt apply and I have to pay $165 to have my screen replaced. I am not giving any more money to these people so Im just going to find a different place.
These people are great. My sons phone would not charge and Verizon was no help at all. He took it to Saluki and in five minutes they cleaned the charging port and in worked great.
You guys are excellent. I would highly recommend you for all repairs. Fast and friendly service. Thanks again for all you do
Have taken my phone here twice and they’ve Always been so so good with service time & you can’t beat their rates ! My iPhone screen was obliterated and they make it look like it didn’t even happen !! Best location to go to .
Had my cracked iPhone screen repaired today. Joe was very helpful and professional, told me about a package deal to receive a case, repair, and glass shield for my phone. Total repair time = about 1 hour! Thank you!
So glad to have this place in Carbondale! They’ve helped me with TV, computer and phone issues. It’s very affordable and quick service, too!
Came in to have a quote done on a couple of tablets and my cell phone. The staff knocked my phone out in an hour, got me into an Otterbox and a tempered glass screen protector, for about twenty bucks more than it would have been to replace the phone, with no new case or protector. They even replaced the peeling back cover to my phone at no charge. To me, thats worth it, and then some, as I love my Droid Turbo. They quoted my Toshiba tablet, and let me know my Acer was less expensive to replace than it was to fix. Needless to say, they are doing the Toshiba now, and I will do all my screen replacement needs with them in the future.
Great service! I was pretty upset when my iPhone 6 screen cracked but I took it there and in an hour it came back looking brand new. They also have me great information about my case. Overall great experience. Definitely recommend.
We had a great experience getting an iPhone fixed quickly and easily. Cindy P. was knowledgeable, friendly and didnt try to upsell any additional services or products. I would highly recommend this shop to anyone!
I called and was able to get a same day appointment to fix a cracked screen. The service I received was extremely quick and efficient. A+++++
Was given a quote over the phone We gave them the model # of the Ipad We then drove 62 miles to Carbondale walked in and was told it would be twice as much as quoted. Twice as much. So we drove 62 miles back with the same broken Ipad
This is my second time here and I chose to come back because of the amazing customer service I received! I wasn’t disappointed this time either! I highly recommend UbreakIfix!!!
Saluki Screen Repair made quick work of the problem I was facing after dropping my IPhone and cracking the screen. I used the location in Carbondale shortly after they opened. Fast service and fair pricing.I am glad to see Pryor and his team doing well with the business and have already expanded to another location in Marion. I dropped by the Marion location the other day and saw the same neat and professional branding as the Carbondale location. Good luck as you grow, I will continue to recommend you to my friends!
Took my phone for a ride on the top of my car several miles down the road. When we found it the case was demolished and both sides of the phone were shattered and the metal all around it was really banged up and sharp. Saluki Screen Repair fixed my phone within a couple of hours and make it look almost brand new. They filed down some of the sharp edges along the side and my phone works perfectly now. Id highly suggest them for screen repair!
AMAZING / QUICK / EFFICIENT SERVICE- THANKS! If I could give this company and ALEX at the Carbondale location 10 STARS I absolutely WOULD! I went into this store with a broken Iphone XR; screen completely not working (which bestbuy stated they could not fix in one day... SMH) and left there within only an HOUR with a fixed screen and an amazing screen protector. Vary rarely do you find such exceptional customer service! Alex was amazing! I was having a terrible day due to breaking my screen but Alex truly was able to turn my entire experience around! Because of his genuine desire to help me I was excited to work with this location/company! Thanks so much yall! Will definitely recommend this location to anyone in Carbondale with a broken phone!
The guys are awesome! Super friendly and fast, Im a healthcare worker and took advantage of the heroes rewards and they fixed my broken screen for free. Thanks uBreakiFix!
These guys are super cool and nice. My phone looks brand new! They even offered me a discount the made everything cheaper than expected.
At first glance, Saluki Screen Repair seemed like a great deal! Way cheaper than turning in my cracked iPhone to insurance to be replaced. But when I picked up my repaired phone, I immediately regretted my decision. The screen is hardly usable. Taps and touches arent recongized by the phone. Sometimes I can barely enter my passcode, let alone type a text or scroll. They do have a one year warranty included with the screen. But this is the 3rd one theyve installed, and Im still having problems. I wouldve been better off using my broken phone.
They were awesome in fixing my hp laptop these guys are the best and awesome i would recommend them to anyone who needs there computers fixed
They were up front and honest about fixing a VPN problem after I had locked myself out of my Samsung Note 20, took the amount of time they allotted.
Mason was amazing great customer service skills he was very polite explained everything very thorough.
Awesome service! .......quick, friendly, and informative. Those employees know what theyre doing. I had a new liquid screen on my phone and love it.
Super fast, friendly service. I got a new phone and a liquid glass screen protector was recommended. Very pleased with the experience at this establishment.
Ive been to this business several times now, and theyve always been super helpful and Ive had very few problems with any product Ive got from them, including a refurbished galaxy note 4. I just went in today and Joe helped me get my next phone to sync with the computer when it was acting up. (This one didnt come from them)
The guy in the front was extremely helpful and took his time to explain things to me. Very quick service. Professionals
Staff communicated my options, and prevented me from making a costly repair vs cheaper new purchase. Very helpful.
My laptop screen was shattered and they were able to get a new screen for it and fix it with in a week. They did an absolute amazing job for a very decent price. Thank You Again!!
They have always been curtious and professional. And always attentive to my concerns for my devices.
Extremely professional and knowledgeable about their business
This place is great! Unfortunately, they couldnt help me with my phone (because Sprint sucks), but because they couldnt fix the problem there was no charge! Love the management and the people working. Great environment! Thanks again.
I bought an iPhone off Craigslist. As I was about to remove the previous customers SIM card, I dropped the entire SIM tray in a storm drain in the parking lot. I went to the Verizon store and they of course, “Don’t have that type of stuff lying around, sorry”. After waiting for week for the replacement tray I ordered from some company on eBay, the tray didn’t fit. As I drove to work debating whether to return the $0.99 tray that didn’t fit and wait another week for a tray that may or may not fit, I saw Saluki Screen Repair Marion. A gentlemen there searched and searched for a tray that would fit but no luck. He told me to try the Carbondale store. Cindy was very helpful, she found me a SIM tray for my phone and saved me from a real headache of having to re-order. Cindy went the extra mile to find it because I didn’t have the phone in question with me. So Cindy had to find an iPhone 6s first. A lot of stores would have sent me on my way with the standard, “Sorry pal, can’t help you if you don’t have the phone, besides I can’t find one anyway”. The store didn’t make any money off this transaction, but by going the extra mile for me without having to ask, I think I’ll have them repair my sons iPhone instead of some local Craigslist guy. Good job Cindy and the guy in Marion that helped me as well.
Wonderful service. I had to get my son and daughters phones fixed two weeks apart. They are quick and courteous.
The claim process was easy. They contacted very quickly about the repair process.
Its very professional and fast they got my phone done in the time they told me it would be done in
Very friendly & great service!! John was amazing & very knowledgeable!! 100% would recommend to anyone needing fast & efficient phone repairs 🤩
Absolute terrible experience. Dropped my phone off and when i got it back the screen was not propertly put on. The light was shining through in the bottom corner. I Brought it back the next day and they said they would fix the problem, it did not get fixed. I went back again and they said they cant fix that problem on my type of phone. I wish they would have told me that before I paid them $100. Never going back there and do not recommend it to anyone.
I thought my phone was a goner for sitting in the thunderstorm for 3 hours but they fixed it for only 30$! Good price and amazing service.
Staff was very honest and helpful.5 stars and I dont normally give 5 but they earned it.
I believe I already gave a review of the Carbondale store and I believe this might be one that is in Marion. Great service on something that they can fix if they cant fix it you might be given back something that doesnt resemble your phone.
They were very nice and my phone was fixed in a hour and a half
I highly recommend this shop! Fast, knowledgeable, professional, and very reasonable! They are also provided great service after the sale. Top notch!
Mike did a great job fixing my broken screen, only problem is that they notified me that the job was done by calling and sending a text to the phone that they were working on.
Very professional and very great on timing. They also do great work on all devices.
These folks did a great job on my phone repair! I had a cracked screen and it was getting worse. Josh, in particular, made sure I was taken care of the right way.
Have had excellent experience with Saluki ScreenRepair. I highly recommend this business. ThePeople doing service work can’t be better.
They are super friendly and patient. It actu5didont take as long as they said so that was a plus because I lived 1 1/2 hrs awa . Would definitely recommend
They had awesome customer service. They were patient with my many questions and were extremely knowledgeable about my particular concern. I was also able to purchase what I needed at the site.
Fixed my husbands phone in a timely manner and are very professional. Best price out of everyone I looked at.
Joe was very helpful! He changed my phone battery quickly and was able to answer any questions I had. Affordable and efficient.
My phone had a really dirty USB C port, to the point that chargers wouldnt fit and the USB function didnt work. They cleaned out the charging port completely free and my phone works again now.
My wife and I have used Saluki Screen Repair since they first opened. Pryor and his team have been quick, affordable, and always professional.
Super great service, they had my phone fixed within an hour and were upfront about how much it would cost. thanks!
Website says they fix apple airpods. I walk in and they said they dont do anything with airpods.
I have been here numerous times for a phone repair. Each time about 2 or 3 weeks after I got it fixed, the screen started to turn weird colors then the screen went totally black! Dont go here!!
Joe from Saluki Screen Repair was beyond helpful! He fixed my phone in under an hour!! 100% recommend
They got me in immediately and had my phone done in less than a hour. Very professional from start to finish!
True bang for your buck. Ask questions and they’ll explain the best courses of action. Very helpful and didn’t cost me anything!!
1st time visitor ... Great customer service , I highly recommend them for your phone repairs and computer needs ..
Laptop was fixed within a day and even helped me reinstall files. Very professional
I wish I would have known about this place before now. It would have saved me from using another phone that began to give me problems.It’s fixed and working!!!😊Thanks to the uBreakiFix Staff.
I took my sons Ipad in to get the screen fixed and I thought it wouldn’t be fixed before Christmas but she was able to fix it within a couple hrs. Thank you so much Cindy!!!
Quick repair, reasonable price. staff friendly, polite
I’ve been here twice and my phone screen was fixed by Kaleb in an hour. Great service and definitely recommend!
Excellent Job!!! And I will 😊 happily refer to uBreakFix!!! Thank u so much..
Very quick to get phone fixed and back to my daughter, very nice people and very informative and knowledgeable!!
They fixed my screen and applied a new screen protector for me
My second experience was just as good as my first: super-speedy service, great prices, and helpful personnel. Highly recommended.
Fixed Samsung S9 that fell off my car and was later found in road with severely damaged screen. Works like new now!
Quick friendly service. Walked in, took care of right a way. Phone fixed like brand new in 30 minutes.
My phone turned out great. Lovely service. Thanks guys!!
Awesome job and super fast service. They are doing a great job with infection prevention too.
Had the battery replaced I my iPhone 7 Plus. Quick, efficient and very knowledgeable!!! Thank you.
Kaleb and Joe were very helpful. This shop is a great place for the phone repair! Thank you guys.
Was told it would be a one hour repair. Actually took 6 hours. Screen does not fit properly and phone will not turn back on. Phone company will not fix or replace it due to void warranty.
Brought my phone (iphone x) and alex took care of it and had it ready within the time that he said it would be ready. I definitely recommend this place !!!
I loved how quickly they fixed my phone and how affordable it was! I will definitely return!
The customer support was incredible. They were more than willing to assist me with my phone problems and get me on my way!
In my line of work as an electrician, Ive unfortunately cracked my screen three times. The team at Saluki Screen Repair got me up and going each time within an hour or so.
Very well experience. I give them 5 stars
They did not even fix my xbox they broke it even more
They were very quick and the lady at the front desk was amazing and actually had a conversation well I was waiting.
Helped figure out problem and since the solution did not involve repairing the phone did not charge us.
Great customer service, good location and they actually know what they are doing. They are like smartphone mechanics. its great.
Joe did very well with helping me fix my phone, it was all around a great experience
Very informative of what needs to be done.. very courteous, very professional and they get the job done at a very reasonable price. Thank you guys
Saluki screen repair has great customer service and can make your phone like new!
Alex was great at the Marion location...very quick turnaround time for the repair..would definitely recommend!
Very friendly service!!!!! Speedy and job well done. Its like I have a whole new device! Thanks guys!
Friendly, fast, and most importantly, proficient. Carbondale is fortunate to have this business around.
My phone was freezing up and couldn’t answer phone calls and within two hours of them having it they fixed the problem and did a great job
Joe was very helpful in helping solving my issues with my phone. We need more employees like him.
Reliable fast repair
CHris helped me my phone was completely shattered and it looks wonderful now...great customer service great quality 👍
Went in with my wifes phone that wasnt working and Devyn was able to quickly diagnosis and fix the problem on the spot. Very thankful for your help!
I bought lottery tickets.
Got my battery replaced - super quick and great service! Thanks again! :-)
Quick and excellent service! Top notch! Highly recommend them.
Joe and the team were great. Fast service & extremely professional.
Great products and great service. Very helpful. Would go back again.
Awesome repair, staff very knowledgeable and helpful. Offers a warranty period. Will go again!!!
Very fast and very professional couldn’t have asked for a better experience during stressful broken phone time
The best place for you to get you electronics to be repaired I give them 10 stars and I highly recommend them
Joe was very nice and helped me with everything that I needed help with and more really appreciated it.
Fixed my phone within hours. Reasonable prices. Original parts too.
I did repair my screen and they broke my home button. When I came back to them they told me go to Apple to fix it !!!
My phone is like brand new. Great service
Always courteous, professional and upfront. I highly recommend!
They were nice but couldn’t help me
My Samsung galaxy s7 got ranover and it works like the day I got it THANK YOU SO MUCH!
Jamie was excellent , but phone is still bad !
Kaleb was very professional and thorough with the discounts and process! Go see them!
Got my daughters phone fixed and didnt cost a lot.
They fixed my cracked s20 and looka good as new.
Had a weak battery. Lots cheaper than new phone, and not much of a wait
Re-fixed my phone no problem looks like an entire new phone ! Thanks you guys! Glad my issue was resolved ! :)
Great customer service and my phone works great now! Thank you!
Very polite and quickly repaired my screen
Service was fast and staff was very helpful!!!!
Perfect place to get your phone fix
They were very attentive and helpful.
The guy I talked too didnt seem to know much.
This company has quick services! It is also very convenient!
Battery replaced within a short period of time at a reasonable price
Very clean store. Good customer service
Awesome, friendly people. Fixed my phone quickly, and professionally.
Fast and reliable service at a standard price.
Very helpful and price was affordable.
Super nice, quick and fast work. 10/10
Really nice guys help you with any cell phone thing you need!
Kaleb is awesome and had great customer service 👌
Total reviews rating 4.7
199 Reviews for uBreakiFix 2023:
Review №1
2022-05-21John and Samuel were terrific! They squeezed us in after our cell provider set an appointment time in error. They did everything they could to ensure they would get my phone back up and running as soon as possible, and they did exactly that. They were professional, friendly and very efficient on the time needed to get my phone back to me. A+! I’d highly recommend this location!
Review №2
2022-06-05This is the third time that I have been to this establishment and they have always been so very helpful! They resolved an issue with my phone and fixed it within an hour!!Verizon was ready to charge me a great deal of money for a new phone. I highly recommend uBreakiFix!
Review №3
2022-04-21I dropped our cell phone off just before noon for repair. We got a text a couple of hours later that it was ready to go. Rates are reasonable and quick dependable service. Have used them before and will go there again.
Review №4
2022-06-06Sam was incredibly helpful and informative during my experience, and ended up saving me a good chunk of money with their protection plan. Highly recommend giving them a shot if you haven’t already.
Review №5
2022-07-25LOVE THIS PLACE!!Professional assessment of repair time & price ON THE SPOT. Work done perfectly and done on time.No phone trees, no bot-chats, no snail mail terrors.They can repair through insurance or out-of-pocket.
Review №6
2022-03-24Jamie, at uBreakiFix in Carbondale Illinois, saved me the cost of a full phone replacement. Verizon told me that my phone was broken and needed to be replaced. This was completely false. I only discovered this after taking my phone into uBreakiFix to get the pictures off. Jamie was extremely thorough, very knowledgeable, and kind. I will always recommend this uBreakiFix location, because of him.
Review №7
2022-08-14Extremely fast repair, I was quoted approximately 4 hours and they were done in an hour and a half. They fixed/replaced more than I expected for no additional fee Ill definitely use them again for any future repairs
Review №8
2022-05-31All of the staff were kind, knowledgeable, and got my TV fixed in no time for a very reasonable price. They even went out of their way to accommodate me when it came time to get the TV. UbreakIfix in Carbondale is a place that Id happily recommend to anyone needing electronics repaired.
Review №9
2022-08-22I am a repeat customer and will continue being just that. Friendly, helpful staff. Reasonable cost and repairs always meet or exceed my expectation. Would recommend to others.
Review №10
2022-07-31Great service and fast! The person that did the repair was very friendly.Did a screen replacement and only took about an hour from the time I gave them the phone!