Kerbside pickup
Yes
The Home Depot in Chicago
Categories
Location on the map
Chicago, Cook County, Illinois, US
Service options
Delivery
Yes
In-store pick-up
Yes
In-store shopping
Yes
Health and safety
Staff required to disinfect surfaces between visits
Yes
Safety dividers at checkout
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Offerings
Assembly service
Yes
Amenities
Wi-Fi
Yes
Planning
Quick visit
Yes
Recycling
Batteries
Yes
Payments
Cheques
Yes
Debit cards
Yes
Credit cards
Yes
Phone: +1 708-728-9200
Site: https://www.homedepot.com/l/Bedf...
Site: https://www.homedepot.com/l/Bedf...
Opening hours
- Monday:6AM–8PM
- Tuesday:6AM–10PM
- Wednesday:6AM–10PM
- Thursday:6AM–10PM
- Friday:6AM–10PM
- Saturday:6AM–10PM
- Sunday:7AM–8PM
The Home Depot in other cities:
Comments (199)
Very nice store managers. Both of them are accommodating and professional 👍🏼
Home Depot has a variety of thing for inside & outside your home. You can shop for cleaning products to garden tools.& treats to eat too.
Good place to shop. Attendants that help are good. Customer service desk was very helpful.
Irene in the flooring department was so nice and helpful with our project. I gave 5 stars just for her she was so so patient and well informed. Great great employee. Thank you Irene
When you need. Help. Or have questions. Nobody around. When I know where are some stuff. I need. Employees asking me. If I need help
I went there looking for some paint. Had no idea the type I should use. The customer service rep, Jesus, really helped me out, had great customer service, and was warm and friendly. I particularly appreciated how he helped this elderly couple that was in front of me. It was in such a caring nature. He acknowledged me immediately afterwards and took care of my needs.
What kind of bs is this store pulling? I bought a new shop vac from online and picked it up the next day. Box seemed tampered with but didnt mind. Went home and was about to use it when I noticed the shop vac was already used. Unreal.
I spent an hour shopping around for plants so the cashier could tell me I couldnt use my husbands store credit. Even after I showed her my ID with the same last name on there and the same address. Money is money. They need to find a better way to run there refund policies.
I love the curve pickup service! When Im working on a project and I need something I can order on line then have someone pick it up and know I will get the right stuff. Home depot gets an A+ for great service.
Their younger people on staff have no idea of the products they sell in the department they work and are rude when asked to help
Not enough people for questions…!!! Like I went to the flower shop and they page somebody and nobody came !!! So I left the product
Took a long time for someone to help but once they came it was in and out.
My son and I went to buy screws for my bed, didnt fine any but we saw what we were looking for plus the name of the double screws. They have this tablet where you can measure your diameter of the screws so we order them.
I really Like homedepot. But Here at 1908 store .A guy works here he is not a grateful guy. He treat me like nothing.Im just want to let the store know . I paid my materials.So be. Nice with the people go to the store .The costumers paid your salary Jeff .Yes Jeff is His name .
As Home depot goes, certainly better experience than the HD on Dan Ryan. But still dont count on getting any help if you have a question about a project or product...HD must do better in staffing their places with knowledgeable people
I bought For Rent signs today at Home Depot. I love the vanities.
Amazing service! That guy Marco in Flooring is just wonderful. He’s super kind and helpful, without a doubt when I return I hope he’s there again because he does an excellent job!;)
They had what their app said they had in inventory, a situation that sadly is not always the case at some companies.
I want to to give this a good rating. The store is always stocked nicely. The problem is anytime I needed customer assistance via pager, no one ever shows up. This happened like 4 time already. Today was the last straw. I was just standing there waiting and waiting. The woman at the register the supposedly paged the garden department ask me if I was able to get the right part. I told her that no one never showed up. There was no acknowledgment after that. She just continued what she was doing.
Need I say anything. Who doesn’t like a Home Depot visit.
Small store but very good.
We never have issues coming here. But today we did not have a good experience with our cashier. Other than the gossiping with her coworker, we were practically invisible as the cashier never acknowledge us. Didnt ask if we found everything ok. The cashier keeps on chatting, drops one of our plants on top of my flowers, doesnt apologize, doesnt bother looking at us or offering us a new plant. Continues the conversation as if nothing happened. We said nothing to simply avoid an argument. Dont hire folks that dont care about how they do their job.
Went to this store several days looking for a runner , finally Irene directed me to some which she said was the same as the pricey ones, big mistake it was cheaper but too short 😡 really angry about this sale. Customer service was great just wrong information
The Home Depot in Bedford Park had several of the snow throwers that we were looking for- whereas Lowes and Menards did not have one. While I generally like going inside Lowes and Menards, Home Depot had them beat this time. Thanks Home Depot.
The workers instead of helping find items would send you randomly across the store in the completely opposite direction. Special thanks to Ariel from painters dept for helping locate and set aside an item.
I give this location 1 star due strictly to the customer service. It was a Friday night and I was working on a leak in the plumbing which required me to have to break the concrete. So here I was 8:50 and realized I needed one piece of PVC 45 degree elbow 4 inch. I got to the store at 9:05 while customers were still shopping. I asked the service representative if I can please run in because I’m in a bit if a crunch, my tenants needed the water back on. I showed him the work I was in the process of finishing via picture. He told me he’d ask his manager...Melvin the manager was asked if I can run in for one item and cowardly he told the representative to tell me no. I mean, come on...it wouldnt have had them skip a beat but instead the one most important job they were hired for they completed failed at. I’d highly suggest coaching your store team to understand customer service and help customers, not be so rigid with the rules when great customer service can be had.
I had the pleasure of having Tyrone help me pick out some vinyl tiles and let me know exactly how many boxes I needed.Tyrone took his time and made sure I understood what I was getting and even giving some helpful tips that I was able to utilize.I was very pleased and happy I came to this Home Depot.If you have questions about any tiles, ask for Tyrone, you will not be disappointed.
Ordered online, store pickup easy
Was at the home Depot with my husband on Cicero & 73 yesterday looking for some wood sealer for our front porch another associate was helping but then he called Michelle , Michelle was very knowledgeable very helpful Ive never received this much help and ideas like I did yesterday with Michelle !! She is a great assess to that home Depot location !! Thanks again Michelle
Ive shopped here for a number of years (since 1999). A number of changes since 1999...Employees less attentative to their job,, a partially dead plant was rung up on my bill (AFTER telling the clerk I didnt want it). Joshua was called to bring an 80lb bag of charcoal to checkout; he promptly suggested I walk with him( quite a distance)from the garden ctr to the middle of the store (I declined) as that would have required a return walk to checkout and to get to my car. At 69 yrs old that was a bit much so I bought the charcoal next door at Costco instead, they brought it to the ceckout & to the car
I gotta say, home depot has become my favorite store. Most of the employees are courteous and ready to help. I love how they place most of their things on different levels, so I dont have to be asking for help all of the times. As of today, they are having a garden week sale so hopefully you get a chance to go. My overall, experiences have been great and hopefully they continue with great customer service.
I would give Zero stars but this isnt an option. I bought a Bosh oven and was given a repair date only to find out on the repair date that the people they hooked me up with do not even deal with Home Depot for repairs. Well thanks a lot for nothing Home Depot and thanks for ruining my dinner this evening. Now they supposedly have someone coming out next week for repairs. All that money I spent on my oven and its not even 2 years old . My suggestion dont buy from Home Depot they dont care about you after your purchase. Screw you HD Ill go to ABT!!
Great place, great reviews, and great staff
Went there for some bug killer, found a person that could help me. After about 30 min. Not so much on the Xmas displays this year. All they had were mostly lights. Didnt even see any garland. Not really caring for the holiday I guess.
Online order was ready and easy pick up
Worst customer service around. There is no one ever around to help you when you need it and good luck getting someone even if they page someone. I rather go to the one in a little further away in hodgkins cause they have awesome service. Or even Lowe’s down the street. It use to be better
You call ahead and ask if they cut pipe to size and the answer is “yes”. Once going here there’s no one to be found, once you find someone they send you to find someone else, don’t direct you to anyone and walk away. What’s the point of having employees if they just walk around as if they are modeling their yellow vests. Just become cashless like Amazon Go.
Mauricio from paint department is very rude when asked questions and clearly shows he has no will to want to help customers. I noticed this wasn’t just with me but with every other customers he attended while I was waiting in line. If ya’ll want to hire teenagers make sure they fix their little immature attitude before clocking in considering customers spend a good amount of money here.
The associates are very friendly and excellent customer service thanks Paul keep up the great work you need a raise and promotion
I DREAD having to go to Home Dept. There are always tons of employees and never anyone when you need help. Today, 3 young male employees just standing in an aisle chit chatting. One didnt even move when they could clearly see we were walking through the aisle, looking for something. RUDE! I only shop here for convenience. I prefer Lowes, anyday.
Ariel from the paint department was very knowledgeable and helpful.
In and out just to get what is needed. Never enough people on the floor to ask for direction or info and when you do find someone they are swamped with ppl waiting to ask a question too.
The place to go when I enter into Plumber mode.
This location is the best ones I been too great service prices are low get everything here for a project or anything kind of stuff to build five stars for Home Depot
A little lighting to brighten up the night.Thank you Home Depot...
Irene did a wonderful job cutting all my blinds. Took a bit long because she had more to do from other customers but she had great service
I have been living in the Chicago Lawn neighborhood for 26 years and have visited HD in Bedford Park, Illinois my entire existence in the area. The staff have always been courteous and very helpful whether I am purchasing batteries, ceiling fans, lamps, a hot water heater, conventional oven etc with my credit card. I went into the store today to purchase the Ring doorbell for my home business. Product not on the shelf which is fine. I went to check out; the cashier takes the paper and leaves the register to get it. I inserted my credit card waiting for the transaction to complete, I was asked to see the front of my card and then asked for my ID. I am upset at this point And thinking this is very odd because in all of the years I have been coming to the store no one has ever asked. I am unable to find my ID. So I asked her how long has this been going on. She says I have been here for six years and they have been asking since then. Why is she lying to my face. I have never been asked to show ID. I am very upset and should have taken my money to another hardware. My transaction was canceled because I was using a different form of payment. Again odd. I have never felt so uncomfortable before in my life. Why was I treated like that? Was I profiled because of how I was dressed? By not allowing me to charge my purchase, did the cashier believe that I could not pay for the item? I used my debit card and I was asked if that was another credit card. Wait what? Really! Business should always put intellectuals up front to represent the establishment.Still upset
They didnt have what I was looking for even if the webside said they had it on this location. Other than that good customer service pretty clean place and good prices
As any other Home Depot. The have all for home. I try to get inside the store but the decide to control the number of people getting in. Only one entrance for everybody. As a result a long, long line that from my point if view is more risky to get COVID than if we are allowed to get inside and respect the social distance by ourselves. I didnt wait and went to Menards. Were the have better control if the situation.
Quick and easy if you know what you come for and the location of your needs
I was able to find exactly what I wanted. The store was well-stocked and found the exact size blind I needed. I am happy with my purchase. I didnt need a salesperson, although they were available. It wasnt as difficult as I thought it might be. Im satisfied.
Its beginning to be my go to place instead of Menards. No complaints yet and always find what Im looking for
One of the nicer home depot. I sometimes go here out of my way. Everything is stocked well.
Great service....when you can find someoneThis is my go-to spot for home supplies and materials. Always have a great selection, but in those instances where you may have a question or need assistance, good luck. One time it took 40 minutes just to get done blinds sized properly.
I did buy Chistmas tree
Its been a while you guys do a very good job at leaving people on hold. Its busy, thats understandable. But leaving someone on hold for over half an hour on a regular, makes no sense.
I love this place because soon as you walk in you see all the potential of different things you can buy,and the staff is right there to assist you with any questions, and I also noticed they are well stocked with everything . And I mean everything, organization at its fullest
Just left this place i have to say worst customer service their is no one around at 2 of the departments I went to. i waited 45 minutes for somebody to help me after I asked someone 2 times to call and they never showed up. I wont be coming here again.
Memorial Day Weekend - Went in to the Ford City location for a Weber Grill and the Weber Grill that I Priced before I got there was Sold Out Except for the display model which had a Scratch on it and Probably Not What I Would have Wanted to Purchase But Thanks To Store Manager - Mr. James McKinney IV - I Got my Weber - An updated Model and At the Price of the Grilp that Was on Display - To me That Was A Real Blessing Blessing Blessing - Great Experience from Mr. Mckinney and the very Nice Young Lady That initially came up to assist Me - Great Representation for You Home Depot - Fird City - Knowledgeable of Products and Services and Putting Smiles on Faces - These are - Thank you Thank you Thank you Young Man and Young Lady
Place was a little empty. A normal large lumber, hardware chain.
My family and I Went to home depot today to buy a shed for our yard. We asked several sales personnel questions about the product and no one could give us a clear answer, so we asked for a supervisor. Javier, the manager, came along and clarified all of our questions and assisted beyond our expectations. As we were leaving, we came across some nice grills. We’ve been wanting to upgrade ours. The staff assured me that it would not be possible to meet a certain request. After requesting a manager, here comes Javier again. Surprisingly, he accomdated our request. Javier is an exceptional manager! Point, blank, simple. This is definitely our family hardware store for the long run.
Went in looking for a replacement Sayco brand faucet and handles for my tub. I have a VERY dated bathroom and had done a little research online before going in but still had questions. One of the workers must have seen the look on my face and he immediately asked how he could help me. And he was very helpful. I left feeling confident that I would be able to make the changes to my tub myself... well see.
Nice place for home decor and stuff
This place is awesome at customer service. I went to several different home depots, where one was local to me and the others all out of state. Lowes should go study these guys, they do it right, where as Lowe is the complete opposite. Its easy to get help as personal arent hiding and are in plain sight. And even if they cant help, they are friendly enough to find the person to help you. Stay away from lowes, do yourself a favor and get your home, etc needs met here.
Great place, for any supplies. Very convenient location, super friendly staff. Was greeted as soon as I came in, 5 minutes later i did looked a little bit lost looking for an item but was immediately helped by one of the staff members and she was able to find the items I was looking for.
Came here on Thursday 8/9/18 to purchase wire. I had 3 different people page the guy who cuts wire and waited over half hour. The employee finally came over and this is what he said, “My bad, I was just in the back. I didn’t hear someone page me” didn’t apologize and didn’t seem to care. This is unacceptable!Terrible customer service!
I have been waiting for associate for more than 20 mints,i went at front and ask for help they made the call but still waiting....Bounch of associate passed by and no one helping or ask... This is so annoying... They dont deserve not even one start it should 5 less start....
I would really like to see more variety in the tool sections. I traveled to other home depots and they seem to have far more plumbing tools in the Milwaukee section than this one... not even Jack hammers.. or air rams...
Waited for assistance for over 20 min no one ever came. Train your employees better. Reading through the reviews seems like this is an issue
Had a pleasant time getting all I needed. The check out cashier couldnt have been more helpful. You need more like her. Was wondering if you give veterans, discounts. thanks.*
Went to purchase kitchen sink drainers. Was having a tough time looking for them. Finally found and purchased them. All was well. The drainers fit perfectly.😀
We bought flooring to redo the house. Found an amazing deal! Home Depot even has someone help us load all of the boxes into the car. Thank you!
Try to find someone to help you get in the store. I used my cell phone to call the store and tell them I am in isle 12 and need someone to help me find items I need.
Very friendly staff ! But the delivery & and answering team unprofessional! Understanding that due to COVID delivery’s have been delayed . They changed my deliver once day Off & I said ok & I call they did not give me a time frame for next delivery day they just today . unprofessional no fridge for about a month .
Great place to find anything you need for your home or garden. Sometimes I go there just to window shop through the isles. I find it relaxing and very peaceful to be with my thoughts. I love it!
Went in to buy an item, it was exactly where the website said it was. Decided to get a key made and staff was extremely professional, helpful and pleasant.
Took my kids to make ornaments for kids workshop event it was 10:30am and they were out of the crafting items. really!?! 😂 Event was for like 9-12pmThe women sitting there were really rude unhappy to be there. We left and went to another home depot near by wayy better serve ladies were happy smiling and it was 11:30am and still had a lot of crafting items.Dont waste your time going to this home depotService no bueno!!
The hardest part of my trip was hetting someone from lawn and garden on the phone after twenyy minutes of waiting yhings worked ouy
Thank you Melvin! Professional and helpful
Always friendly, lines got long all of sudden a the open extra cashier to get people moving. Thank you
Little disappointed needed some power tools so I had to go grab a ladder and go get it myself Ask for help nobody else
The people who work here have no business working at a Home Depot let alone any other store. These people are just completely rude and will leave you by the pro desk for a half hour without even asking you can we help you. I will never go back to the store! Never!
Just really wish they had employees that could actually help you with your questions. There were plenty of them walking around trying to sign you up with solar power and projects though.....
Willie was very helpful in assisting me. It was my first time using vynil floor trimming and I had no clue what materials I needed to buy. He did not give up and used all his resources to assist me. Thanks so much Willie!
Friendly service and clean store.
Needed paint and supplies staff was very helpful and sufficient left very Happy
I am giving five stars because of the courteous and friendly service from the young man who helped us cut and wrap our fresh Christmas tree.
I was very impressed with the customer service. People are very helpful & knowledgeable. I like the variety of items & availability. I will definitely keep coming back for any items I need for my home projects.
Terrible customer services. I had to wait 25 mint to be atendet. The name tag was Adriana very disapoiment. After left the store l call to speak to mananger and Answer the same person to atendentme.
This company really needs to come with a plan for customer service all of their stores have that problem
There are no more home depot pros. They are a bunch of minimum wage clueless work staff..
I love home Depot they have everything you need for your house.
One of the first HDs landed in the midwest. Early 1990s if Im not mistaken. Fully stocked. Have everything needed for all your home improvement needs.
Would definitely come again they helped me find what I was looking for
Once again. Its a chain store. Pretty much if youve been to one youve been to them all.
Best people qork here. When I dont need help they dont fallow me around. When I do need help they get some that looks like me to help me. Great location.
I love home depot. They have everythingYou need!!
Great experience today. They were very helpful and pleasant!!
Thats what we buy everything we need from plumbing to plastering and woodwork
Always found what Im looking for!
Friendly customer service, occasionally okay wood cutters, quirky clientele and mostly competitive pricing. How Lowe can you go?
Worst service for the last year nobody to help you. and its getting worst everyday if they dont change their attitude towards customers they might end up out of business
They need to hire more people. There is not enough people to help when ur looking for something. You have to wait for a long time because there are a lot of others waiting as well.
Asked workers for oops paint said there wasnt any several times I could see them behind the counter but still told me no luckily I another employee saw this and helped me out he was awesome.
Clean, helpful employees, good prices, lots of Halloween stuff
I asked 3 different people in the store for help in plumbing I was there for 45 minutes help never arrived terrible customer service.
Lazy manager, whose name I will investigate and write down here in an update. He refused to cut a 4 x 8 sheet of plywood to specified measures saying that it cant be done when in another home depot I had no problem with my requested measurements. Only reason I came to this one was because at the time, the other home depots machine was not operational.
Terrible service, employees are really lazy! Cashiers always texting, you ask them something they get upset because you disturbed their facebook time.! No one knows anything so dont bother!! Avoid lumber isle the 2 idiots dont know anything!
Friendly, knowledgeable employees. Good selection. Always go here for my needs. Even had them install my back door. Never had a problem.
Laziest workers!When asking for where something was, the response was not my department!I literally had to call the store to get someone who worked there to help us.One worker Leslie was the laziest!She would claim to call someone to help.And actually laughed when I said no one showed up.
Theres a Hispanic Gentleman that makes the keys He Is Such A Sweetheart Hes Always Asking If Need Help And Today I Was He Found What I Was Looking For The Lady In Gardening Tells I Dont That Is And This Gentleman Did ❤️❤️❤️
The store was dirty, dishevelled and disorganized. This particular Home Depot is clearly having challenges during this pandemic.
I always go to buy an item and end up spending 2 hrs in the store browsing, checking out all the great stuff for our home. 👍
I placed a $2500 order on line , I received an email confirming that my order was ready for pick-up, I go to pick it up and they tell me that they cant find it and that they would call me once they find it, its been 3 days and nobody can give me an answer so far its been 3 weeks since I placed my order
I have to rate them one star only because I loathe their outside delivery service that’s the worst ever when the delivery guys damage your items or sit your materials outside when it’s raining 🌧 I seriously think they should make some adjustments to their delivery policy
I like Home Depot but this time it was a wasted trip. I looked online for an item that it said was in stock at this location. When I got there I was told they dont even carry it. Wasted my time.
Very helpful staff. They usually have everything youll need for your construction projects.
Not very friendly. Wont go out Id their way to help you out.
Its ok. They didnt have what I was needing at all. But ok on the work gloves I always can find them here.
Horrible customer service. Been to this location several times. No help given. I never write reviews but this has to be the worst customer service I have ever experienced in my life.
The guy in the paint section...the one i ask for help twice and ignored me while he was alone 👋😐😑. Left my cart there and took of to menards🤷♂️🤷♂️🤷♂️🤷♂️
Good customer service, but too many people in the store for these times.
Well organized, everything clean, great bathrooms. Need to be better organized for order pickups, should be super easy, no waiting.
I can always count on them for having whatever I need for my house or garage in stock.
Very bad service in painting section. Young man would leave the station to go help people on the side. Took an hour waiting IN LINE to get paint.
Very poor customer service...all employees are unexperience off what they do .is a joke
Quality home improvements store, stuff are not cheap, but its of good value for money spent.
Sometimes inventory off a bit but do ask its not always on shelf.
Great home depot love the depot dogs at this location. It is safe and clean always outstanding assistance.
Horrible customer service, I asked some guy name Larry for help. He said what do you want, Im already helping 2 other people I wont be coming back to this place.
Easy to get around and great assistance from floor representatives.
Hard to find someone to help you. And when you do theres a line of customers following that employee as to not lose the opportunity.
Bad Costumer service , and bad service all around. Will never go to home depot again. I will all ways be a Loyal menards customer. I hope Menards makes home depot go bankrupt!!!!
I like how you barely notice the associates waiting to help you... Sarc
I was looking for baggage lock, even employees cant help
Good customer service at this location. And everything is well organized.
I ordered a mop bucket online it was shipped to the store I was out in 10mins. Good job
Im a general contractor I remodel houses been doing it for a couple of years now .. Im at home depot stores all over chicago everyday and honestly I have to say that the bedford park one is the worst one .... I have never seen such poor service everyone is slow they dont know what they are talking about half of the time and when your looking for some help they will keep sending you off to another person .... the carts are all over the parking lot scratching peoples car and not inside the store where they belong . If I would have to rate this place I would give it a negative 7
I enjoy going in there and getting inspired by all the DIY projects they have going on. Very informative and the workers are always very helpful.
I was surprised someone who works there actually asked if I needed help first time ever and I have been there 100 times before and that was the first time.
TOTALLY UNPROFESSIONAL MANAGEMENT! !! I WILL NOT EVER SHOP THERE AGAIN!!!! I PURCHASED A $1200 DOLLAR WASHER AND DRYER SET WHICH WAS DELIVERED & INSTALLED INCORRECTLY BY THEIR INCOMPETENT CONTRACTORS. I CALLED & SPOKE WITH A MANAGER NAME MICHELLE, IF THATS HER CORRECT NAME, WHO KEPT PUTTING ME ON HOLD IN THE MIDDLE OF ME SPEAKING. SHE FINALLY CAME BACK TO THE PHONE AND TOLD ME TO CALL THE WAREHOUSE & TELL THEM MYSELF, AFTER CALLING ME RUDE. NEVER AGAIN!!!!!!
Went to pirchasr grill cover Worker was very helpfull showed me covers on my price range .Very satified
I came in today and I was helped by Tony who was a really nice guy. He had alot of knowledge and was very friendly
Right now there is a shortage of material they have nothing of the electrical material I need.
Not bad but some of the employees not all just point you in the direction while others will take the time to walk with you and help you find what you are looking for.
These people that work here are too slow! Been waiting 40min for lift truck..and the guy moves like a turtle when he comes by.
Very clean for a home depot but its sometimes hard to get help looking for something
Home depot is great and they always have what we are looking for
Unusually well staffed, maybe because it is memorial day weekend. They didnt have what I was looking for but I made adjustments with what they did have and should be able to complete my project.
This is a good place to spend time, now that we dont have ToysRus anymore.
Home Depot employees always ready to assist, Cheri the lady from appliances very caine to answer your questions, and recomendation, I love HOME DEPOT.
Good decent location stock has what u need help can kinda be difficult
Always a great place to shop... very helpful employees
It was a quick in and out. Got some Glidden paint sample & a few other items. Quick and simple.
Well organized just dont like the fact that its always soo hard tio find someone to help in the departments
Morons work here... Especially the guy Diego in carpet. His manager (big fat woman) was even worse. Terrible, just close down this store down Home Depot.
I ask Tari a simple question ,where an item was? instead looks at her phone and ignore me and my question, where something was? until I asked an older gentleman would help me locate it quickly
Great place to pick up house supplies.
Did a terrible job installing a storm door at my house. I will never buy anything at this store for any projects that I have to do at my house. I go to Lowes.
Good service and identify the solution I needed to fix
Pro desk was quick to help and got my phone order done fast
I didnt see the item I wanted at first, then an associate helped with no problem.
I was able to purchase two of the three items that I came to purchase. The third item was not in stock.
Friendly and knowledgeable customer service.Was able to do an exchange of an online order that sent wrong product. Thanks
Worst customer service ever and the staff u ask for something and they dont know nothing....they give attitude...specially returns....closest to my housevbut i prefer the one on 47 and western
Always got what I need and great deals
I ordered appliances from there and when they made the delivery they left everything Incomplete. So couldnt use it for 2 weeks they have terrible delivery.
Hardware Dept was a mess wouldnt go back if you paid me,, youngsters working there are just there to help you look and I had to stop a kid from giving a older gentleman the wrong screws for a faucet and directed him to plumbing..
Good location, big parking, and you find all you are looking for for your house, garden garage . At good price and good costumer service.
Nice staff--always very helpful.
If you need to find something use your phone becuse the associates run away when they see that your looking for them or pretend to be helping a ghost coustumer so hilarious.
Plenty of parking but people dont know how to drive - staff is helpful - stock is plentiful - returns are easy
0-stars no 2x4 carts any where plenty of people on the clock and no one wants to help what a joke homedepot has turned into!
Bedford Park store: better service than Cicero!!
Home depot may be a little smaller then Menards,,but I go there a lot,cause they honor veterans and active duty,with 10 percent discount , and Menards refuses to do so....
Nice 👍 stuff and materials
Its standard for a Home Depot, not much special about this place. The associates are helpful though.
I was very upset waiting to get a price match on one thing then I got overcharged on the other
Great store and helpful staff.
The place is good but they dont honor those rebates they offer
The help there is terrible. Almost every time I go there l wish I went to Lowes
Rather go to Lowes. Bad customer service. Waiting to ask a simple question for 20 minutes.
Very quick and fully equipped with all your household needs.
Dont have the necessary items needed
Caninet ppl are no where to be found. and if I want something. it takes 2 months to get.wack
Your basic Home Depot. Definitely better than the Home Depot on Cicero and 31st. Not quite as good as the Home Depots in the western suburbs.
Everyone was so friendly, courteous and helpful in finding all my items. Thank you Home Depot!
Great customer service kinda hard to find things but other than that its good
People are so nice .. Place are organized
Total reviews rating 4.2
199 Reviews for The Home Depot 2023:
Review №1
2022-01-06Be careful when you shop at Home Depot in Bedford Park, They are now becoming famous for Taking used and abused products and putting them in circulation and selling them as new! This item cost me 141.90. They did a great job taping up the box making it look like new. Once I unboxed it I was shocked at what I saw. It almost looks like Home Depot is trying to scam people.
Review №2
2022-07-01Home Depot Paint Department has a very smart and creative young lady name Ashleigh or Ashley. Don’t remember the spelling of her name but she was very helpful in helping me change the color of the paint I originally purchased a few days ago. I took the paint back to the Bedford Park Home Depot Store on 6/30/22 to see if the color can be changed. Ashleigh didn’t think she can do it due to she only had 2 months with the company. She compared the ingredients with the color I had to the color I wanted and mixed it all up and got the perfect color I wanted. Thank you Ashleigh for your expertise and also you saved me money cause I was gonna buy another can of white paint to get the color I wanted. Ashleigh is the best in the paint department!👏🏼❤️👏🏼❤️
Review №3
2022-05-17I waited over 25 mins for Customer Assistance for an item that was not in display but, the App stated there was 55 in stock. Flagged down 2 separate Associates for help and help never arrived. Called on the Manager on Duty .. Miguel. He was very professional and apologetic. Assured that the item was restocked in the aisle and placed on a cart for me and extended a discount for my troubles. I commend Miguel for turning a bad experience into a good experience. Your organization needs more Leaders like Miguel. 👍
Review №4
2022-05-2715 minutes of waiting for someone to come make a key after asking for help twice. Employees rather bunch up and socialize by self check out instead of doing their job. Outstanding work
Review №5
2022-05-27After searching 3 Home Depot locations, I came to Bedford Park Home Depot, where JR helped me. JR promised me he would find the mirror I was looking for, if it was in the store, and he did just that. Thank you JR for your diligence and superior customer service!
Review №6
2022-06-20Out of all the times I went to homed spot and rented tools out with my state i.d and my debit card this was the first time they decline my debit card saying that they require a credit card Im 24 trying to built my credit and I dont have credit at the moment . Ive been going to home Depot specially this oneb ecause this one is my favorite store to go to . And I go in and they tell me I cant rent a tool with out a credit card when I always used my debit card ! I so upset I wasted a lot of money at home for my job and I cant rent out a tool with my debit card ! So bad for the people that are trying to built there credit for the youngs one and work in contractions or etc and cant rent a tool because there require a credit cardthis is like them jobs that require 35 years of experience and u just 30 like what? This makes no sense ! Worst experience!
Review №7
2022-06-16Tons of associates working to help you but no one seemed to really know where anything was but they were mostly able to send us in the right direction... prices are a little higher than Menard but didnt feel like the extra drive with gas prices so it probably broke even
Review №8
2022-02-25Thank you Barb for helping me in electrical. The first person really did not help at all. I knew more information about where things was in the store then he did. The electrical management needs to count items once a week at least four. Go back for management training.
Review №9
2022-01-25They do have everything you need to fix anything in your house. But if you need help with finding something or a question about what you need theres never anyone around to ask. You have to walk around looking for someone to help you. I need to buy a new dryer but I was told that if you were unhappy with the way it works you cant get a refund! Only if its defective but what if doesnt really get hot enough you wouldnt know till you tried it.
Review №10
2022-06-16Only go to this one on rare occasions. Everything is locked down because they are so close to Chicago. With that comes theft and other crime and less than desirable clientele. Its really too bad.