Kerbside pickup
Yes
The Home Depot in Bartlett
Categories
Location on the map
Bartlett, DuPage County, Illinois, US
Service options
Delivery
Yes
In-store pick-up
Yes
In-store shopping
Yes
Health and safety
Mask required
Yes
Staff wear masks
Yes
Staff get temperature checks
Yes
Staff required to disinfect surfaces between visits
Yes
Safety dividers at checkout
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Offerings
Assembly service
Yes
Amenities
Wi-Fi
Yes
Planning
Quick visit
Yes
Recycling
Batteries
Yes
Light bulbs
Yes
Payments
Cheques
Yes
Debit cards
Yes
Credit cards
Yes
Phone: +1 630-289-6247
Site: https://www.homedepot.com/l/Bart...
Site: https://www.homedepot.com/l/Bart...
Opening hours
- Monday:6AM–10PM
- Tuesday:6AM–10PM
- Wednesday:6AM–10PM
- Thursday:6AM–10PM
- Friday:6AM–10PM
- Saturday:6AM–10PM
- Sunday:7AM–8PM
The Home Depot in other cities:
Comments (199)
Great customer service! Had nino from the pro desk help out with my order and helped me load 45 sheets of plywood. Great job!
Has a great selection of plants to choose from. Prices are reasonable.
Great experience. Paint guy was very knowledgeable and helped us find what we needed!
Ive been quite happy with my experience. We keep going back.
Ordered carpet from here. It was contracted to a flooring company for install. They showed up with 2 feet of the carpet missing and now we have to wait (who knows how long) for someone to fix this. Room is completely unusable with missing flooring. Best part we cant get anyone on the phone to even address this. Dont work with Home Depot.
I wish I could give 0. I am sharing my experience with garden center.Beware... Last time I purchased some plants from here, I went to check out and having told them that I need email receipt (I dont like paper receipts), she skipped that part for me and said she couldnt go back now and even added that if you bring a small portion of the plant we will give you full refund. A few days later when I went to return the plant they refused to take it.After two months or so I went to purchase some plants again and this time I told her that I want an email receipt even before she rang, but still she from inside that box skipped where I am able to select that option. But this time I didnt keep quiet and stayed in the line until she re rang everything and give me an email receipt. To me it looks like they might be doing this to all customers. Just be aware of this. To add to all this when you ask for something well within your limits, they show attitude. Very bad customer service...
They take care my problem.Great customer service person !!
I had the best experience with Scott and Joe! Went in the store in a frenzy about my chainsaw blade that came off in the middle of a project. Scott came to my rescue and with the aid of Joe, fixed my chain! Super nice guys!! They were so nice and accommodating! Thank you so much for your help!! Will definitely go see them again for help and recommendations on products!
Need to give applause to Jason and Greg C in the painting department, they are very patient to help me to find perfect color for trim touch up. Staffs are very good at their job and provide fantastic customer service.
Great garden center layout and product selection.
Saw an item online. Home Depot website said store has two. Drove from midway area for about an hour to the store. Customer service clerk s looked in their system and said they have two. Department clerks looked couldnt find it. They said they dont have any. Home Depot needs to fix their online inventory system. Waist of my time and gas
Just a bit confusing where things are but I figured thing are some sales associate didnt know some where rude and didnt know, thats a shame.
Had what I needed when I needed it bad!!! Thats a good quality in a home improvement store.
Found what we needed, asked for information, And got very exact information about what we were looking for
Disappointed with the Pro Desk service. I have been placed on hold withoutan answer for over 8 minutes.. Someone should at least answer the call acknowledge the call. This is a continual problem here. Ended up calling an another Home Depot, they answered quickly.
I ask for help no one came i saw 3 men that work there talking in the aisle and say good bye i said thanks for not helping me. And walk out. I have never had bad service like this ever. Omg if you dont want to work then quit. Talking in the alie is not good when people are waiting for someone to help. Put in some call lights to help us darn it
My husband is contractor for over 40 years and we have been shopping at this store for as much as i can remember. Last week we had the most unpleasant experience ever with associate named Arnela who mislead us first in the person pretending she want to help us and then being rude on the phone as well 3 or 4 days later on 7/21/21. I was promised call back from store manager (i believe name is Jason) but never received any. We will stop buying here because of rudeness of Arnela and since Jason never reached out we will write to office of Craig Menear and tell him how this store and it’s employees are treating decades long pro customers. Arnela should be ashamed.
Well stocked, spacious parking and great location. Its occasionally hard to get assistance.
Love the customer service! Sean Arsenault thanks for all your assistance!!
I usually do not complete reviews, but I felt compelled to do so because I felt one of the HD employees made me feel so welcomed at your store. I go to this Home Depot rather frequently, as well as other home improvement stores, but this was the first time EVER that an employee has made me feel so happy to walk into your store. It was around 9:30 in the morning. I came to make some quick returns, and headed to get a cart from one of the stalls. It wasn’t much different than my usual trips, HOWEVER, this time, one of your employees (Tom H.) stopped and said “Hey, I see you here a lot, what’s your name? I’m Tom.” In all honesty, it felt pretty awesome. I’m just a regular homeowner, DIY kind of person, not a contractor, and that really made me feel so darn welcome at your store. I also have to say, that I could tell that he was very respectful and conscious of the current 6-foot social distancing desires by most individuals, even as he helped me unload two doors from my car. So, I just felt the need to tell you how awesome of an employee Tom H. is and that I truly hope to see him again at your store.
Typical Home Depot layout, always someone available to help you. BUT like many Home Depots now you get approached by the solar panel sales people they allow inside. This has happened one too many times for me. Good store, but Id rather they not allow the aggressive independent sales people to approach you in the aisles. I feel like I am constantly dodging the solar panel sales people.
Best customer service and quality product i can find from here.
Everytime I visit this store one or more team members always asks if I need help or if I have found everything I need. I have spent hours in other stores without such customer service.Generally I do not need help, but when I do the employees are knowledgeable and actually seem like they want to help. They have always ensured my question was resolved.
I experienced getting my order shipped to another store that was at least 25 to thirty miles from my home,never the less of the store posting that it would be available on certain dates that it was not avail so be careful call before you go ,dont just assume that its there. I cant believe that the store would post the dates when they really dont know they should say call first this is not good l drove about 30 miles,they also sent the order to the wrong store..so please check first....
My experience at this location will likely prevent me from going to it again.My parents and I drove from the Carol Stream location to Bartlett because they didnt have any kitchen cabinet expert in Carol Stream that day. The drive was about 20 minutes and we then waited another 15 minutes just to run into an expert that decided the products that Home Depot sells are too expensive for my family and I. I told her that we needed an estimate for a kitchen rebuild and she started by asking me if I had done any shopping around. I told her we had stopped by Menards nothing else. She right away assumed we where looking for lesser quality and cost. Saying the cabinets with Home Depot are 4 times more....making an awful lot of assumptions. I was shoked she then added that ordering them with her would take a lot longer than Menards. We never gave her a budget or anything. She just assumed it would be too much and it was not worth her time to help us.My parents and I walked out feeling emberassed that she would make assumptions like that. We drove to Lowes in Carol Stream where we ended up buying our cabinets,sink and appliances. The person did not make any assumptions he made the design and explained how the quality is better than Menards. 15k sale could have been Home Depots if their reps didnt assume things just by how clients look. My dad owns a landscaping company and he was wearing his work clothes I was going after the gym so maybe that is why she thought we could not afford it not the way to treat clients.
My husband and I went to look at tool chests and Julia helped us. She was amazing! She went above and beyond in assisting us and had a great attitude. Solid customer service!!!
Went shopping here for fertilizer products for my indoor plants. Couldn’t quite find what I was searching for after reviewing the items they had available. I approached the customer service desk and requested assistance to speak with some one who specializes in the department, I was shortly met by a gentleman named Glenn. I explained my dilemma to him and he was short , snappy and very rude. After attempting to communicate with him it was clear he didn’t know his product . I will NEVER shop here again.
Awesome service! 2nd time I rented a truck. Such a smooth process and Nicole was so patient and efficient! Kudos to you guys!!!
Helpful and friendly staff. Appreciated the advice and talking things through with me
One of the employees, Colt was very helpful with carrying our Christmas tree to my car and helped me to adjust the seat so the tree fits. Very polite and helpful. Great customer service.
I ordered a saw online early last month for delivery to the store. Never got it. No one knew where it was. Customer service seemed disinterested. Cancelled the order. Took four days to get the money deposited back in my bank. Reordered the saw for a home delivery by the 17th of this month. Only the stand was delivered. On the 19th. Driver said the saw would come on another day. THEN the saw was reported as delivered. Ive spent ten days trying to get the saw, or my money back. Its a whole NEW cycle every time I contact them. Hours texting back and forth. All Ive gotten from customer service is how important I am to them, and how bad they feel for my frustration. No saw. No refund. They say theyll get back to after they contact the carrier. NONSTOP DELIVERY. Make sure you get a reliable delivery service if you have to order from Home Depot online. NOT this service! STILL waiting...
I love supporting our local business. They are a smaller store, so occasionally they dont carry what Im looking for, but most always they do. Their Pro desk is very knowledgeable and always willing to help.
I’ve been to this Home Depot location 3 times in the past 3 weeks or so. After shopping around for 30 minutes + not one time was I asked if I needed help. All 3 times I made my purchase at Menards in West Chicago.
I HAVE BEEN HERE.. THEY HAD WHAT I NEEDED :. JOHN DEER FOR GRASS AND WOOD AND SCREWS..I FOUND EVERYTHING I NEEDED....
Very poor customer service here. Employee scanned to see if a locked up item was in stock. Said that they had 5. He looked for them and couldnt find them. Said thats why we lock them up because people steal them. He said sorry the inventory was wrong and they must have been stolen. You mean to tell me that you had 5 locked up power drills stolen and no one noticed? He said must have sorry. Went to service desk to ask for a manager and only one girl handling 5 people in line doing returns and the phone ringing off the hook. Didnt stay will never go back.
Went because of sale items, but they said they did not get the items in. However, a couple of folks there found the items they did have so I could make my purchase...very helpful.Still, I wish they offered veteran discounts every day like Lowes does. Twice a year doesnt cut it.
Came here to get a a quart of paint matches to a color I had bought 3 years ago. The lady who helped me in the paint department went above and beyond. She matched the color perfectly, it was spot on. You cant even tell it is touch up paint.
This neighborhood DIY store has been here for over 20+ years. I have been their customer ever since. Customer service is NOT the same as in years past . Today people working there will make an eye contact with you and give you artificial welcome smile but make NO effort to sincerely assist. Remember its a destination shopping. I am there for a specific reason. I have driven specifically to HD with a purpose & a list. So a word of advice. If you see customers wandering & they seemed lost, PLEASE give them your best assistance. Thank you.
Love this location as the staff is always friendly and they usually have what my husband or i are looking for with our home renovations. My only complaint would be to do your homework if you are doing a home project yourself and run into an issue you cant achieve yourself. My husband has done a complete tear down of our basement. The issue came about when we ordered custom windows from Home Depots biggest competitor thinking he would be able to do them. Well, worried about possible water damage if done wrong, my husband went to Home Depot an asked if they could do window installation adding in where the windows where purchased from. There worker had said it wouldnt be a problem and set us up for someone to come out and give an estimate. We waited a few days and the estimator was here no more than 5 minutes stating they dont install those windows. My guess is due to it being from there competitor. Complete waste of time and seeing as we have a baby on the way our time is ticking and is the sole purpose for redoing our basement and putting in a bathroom/tub. Luckily another business came in, saw we had no drywall, saw the brand of windows and said the installation is going to be extremely easy due to the bare basement and materials. We will still use Home Depot for other installations when the time comes but note to self, make sure the protect material comes from Home Depot as they have no problem turning down the business.
I come to this Home Depot probably once a week since I moved to the area a couple of years ago. They always have everything I need and friendly staff. Even when I’ve had issues, they were quick to resolve them. Great HD
The Bartlett Home Depot has the best employees EVER !!I walked in not knowing the store layout.But every where I went, there was a person wearing an orange apron asking me if I needed any help. When I explained what I needed, they would tell me where it was. And then they would walk with me to make sure it was the item I was looking for !!I cant believe what GREAT CUSTOMER SERVICE they have. I will definitely go out of my way to shop there again!!
Prices sometimes high. Wood selection I feel is poor. Ive bought wood here that just cheap in quality. Returns could be easier. But they give military discounts. I wish labels for American parts and tools were more common. I found the same tile at a tile shop for a quarter of the price of a tile here.
Convenient place to pick up all your home improvement and gardening supplies. The staff is always willing to help and the store is well stocked and clean.
We love this Home Depot location. Everyone is always super friendly and helpful. The best part has to be Michael! He is always so friendly and goes beyond to interact with our children and make our experience great.
Shane and Miranda are incredible! My fiance and I are new to the Bartlett area and decided to buy our home improvement tools and supplies at Home Depot. Every employee was open to questions and was happy to help us out and give us advice. However Shane and Miranda went above and beyond for us and they deserve to be recognized!!! Not only did they represent Home Depot but they also represented the people of Bartlett in an amazing way. My fiance and I are now very optimistic about moving here and look forward to doing more of our shopping at home depot!!!! Thank yall so much for a great experience!
Generally a decent place to pick up things for our house. Some cashiers seem unhappy, I dont know why, possible low wages? Today I went there and there were over helpful employees standing around without much to do. However I know there are many very hardworking people there and the guy who helped me with window coverings was a level of service excellence I rarely encounter. Night time cashiers often seem unhappy. Mixed feelings about this place, maybe lower staff and increase wages for people who strive for excellence?
Love home Depot. Everyone is so accommodating,helpful. They always have everything I need. The only thing I dont like is that the checkouts are so far away. If I just run in for a quick item, I have to walk all the way to the other end to check out.
Completely ignorant. Majority of the staff is very condescending and arrogant. The so called manager that worked the afternoon shift has completely no people skills and is very condescending. I dont know where you find these people but perhaps you should offer them some training on how they should interact with customers. I run a multi million dollar operation and if one of my managers ever interacted with a client in that manner would be at the least demoted, written up, and required to attend training in order to keep is job/career. This is my first experience ever with a store not price matching or honoring an online special. Everyone is about customer retention. This guy came up not even introducing himself and provided no explanation as to why he will not match the online price other than No, its an online special so you need to buy it online. When I asked him why because other stores do price matching all the time he replied he is not other stores. The manager replied in this manor because he lacks the knowledge to explain in a professional manner. Not to mention first of all you never get into someones face or comfort zone and also its a bad idea when you smell like you just ate an ash tray. Completely unprofessional! There is not reason not to match the online price if I wasted my dam time looking for part numbers to prove they are in store. What do you have associates for to run up and down the aisles, laugh and joke. Isnt it the managers job to make sure the associates are doing there jobs? Why is it so hard to find help in a store that is over 50,000 square feet.
Came here to get some Pinewood for my dads shed and it took us a while to decide on which one because they’re pretty expensive. It was closing time and Mike G and some other employees helped us so much. Very appreciated.
Needed some discontinued tile - bunch of it. They found what I needed, had enough, and even gave me a great price since it was discontinued. I drove in from Roscoe, IL, (had to make 2 trips the tile was so heavy) and received plenty of help. Excellent service and cooperation. Thanks!
Improved curb side pickup check inprocess with an email or text link, its better, but should be more automated like walmart curbsidepickup where the app knows youve arrived at the store and automatically notifies store and staff brings out your order in minutes and verifies the name on order curbsidepickup pickup has been great 👍 with our pandemic and just convenient and encouraged me to utilize my local home depot with convenience for my needs.Friendly and helpful staff in-store.I hope curbsip is here to stay and gets even better.
Purchased sheets of diamond plate to revamp my enclosed trailer
You get. Everything for a reasonable price.
Friendly, helpful, reasonable amount of staff to provide assistance if needed. Clean store, great experience.
Linda was a huge help at our last visit. We had to buy a lawn mower, edger, etc and she definitely helped us get the best deal! Highly recommend this location
My customer purchased a tub at this location. Upon inspection, it turned out the tub was damaged. Well, it happens, we brought another one. Now I got little bit upset because it was damaged, too. Off to the store for the third one. This time we checked the condition at the store and of course it was scratched as well. Now we tried the store in Schaumburg, same story twice! Finally the last one in the store was acceptable. I need a drink!
To all the buyers at Home Depot, it only takes 1 mishap before you turn your back at them. And you’ll regret every bit of it.I bought a dishwasher back in April. Unfortunately, their delivery and installer agents installed the wrong diahwasher by force. They forcefully pushed it and therefore can not remove the wrong dishwasher. They did deliver the correct one but is now refusing to install after a couple of months of asking to resolve the issue. They have already hauled away the old one and i will now have to shoulder the expenses of the installation which was previously included in their deal at that time. Their agent Barb in Home Depot Bartlett Il. was stern of not resolving this issue. Since I have reported this matter to BBB, they will no longer do anything but to remove it. This is the worst resolution i have ever heard. Rudeness of the staff is topnotch. Can’t find that rudeness anywhere else but in Home Depot Bartlett.
Went to return a P.O.S. garden hose I bought over a year ago. I used it once and kinked in numerous places. No way should the words Heavy-Duty EVER be printed on its packaging. I had the receipt. The SKU wasnt pulling up because they probably didnt have that hose anymore. They worked on it for 15 mins!! I asked why cant you just do a general credit for $19.99 + tax? They cant do that. What a pain!!
A very pleasant experience, went in needing a spring for a project. When I walked in I was greeted and asked if I needed help. They pointed me in the right direction. Next associate I walk past asks what Im looking and stops what they are doing to look up where to find it. Tells me where to go but asks me to hold on to call someone else to make sure. I found the springs really easy and as I was walking away the same person who called for me came down the aisle to make sure I found it.This store is among the top for customer service.
The staff here is friendly and always helpful. Dave (store mgr) and Sergio (assistant store mgr) have done a great job making this Home Depot my favorite place to shop for my home repair projects!
As usual with home depot, I couldnt find anybody near the carpet department to order at home carpet. Once I went up to the service desk somebody did come back there and he was very friendly and helpful and answered any questions that we had. If only home depot understood the concept of having employees actually man the sales floor
Friendly people. Hard to find anyone. A contractor not from home depot but an actual contractor helped me with what i was looking for because i can tell he saw me walking with a limp because i have bad hips so ty to him. Plus they do not take apple or google pay. Plus as i was getting what i needed i saw six of them just standing around a cashier shooting the breeze.. P.s if your looking for a good home depot who is on top of everything go to one one niles. I have never given a one star for anything but when a person has a disability or you can tell there having a hard time walking please be curtious and ask them if they need help.. Unreal.
They are a big box retailer with no little to no one (associate s) on the sales floor isle after isle .No the customer serv counter and paints opposite ea other no thats where you will find busy pe6and atil no help
Well trained and courteous for customers
Always a friendly place to shop. Easy to find what Im looking for
Bought something on line...picked it up. No issues. Great technology!
This is amazing Home Depot store I have visited. All associates are very helpful and try to solve all your questions you may have. I had a good experience with them multiple times. Thanks for being so nice every time.
Have purchased flooring, appliances, and just about anything else they have including mowers and lamps and the experience has been outstanding.
Company has an account at the Home Depot. Spent over 30 minutes looking up the company name. Staff still unable to find company name. General manager assisted looking up company name and was unable to locate. After 45 minutes of waiting the store manager was called to look up the account. Staff at this location is unable to look up an account without giving them the account number. If you are trying to buy something using a company account, avoid this location.
I have never been to a Home Depot where the employees are so cheerful and so helpful. I usually hate going to Home Depot because people usually ignore me or think I dont know anything because Im a woman, but everyone here was so friendly!
An employed lady named Ken have us the worst service ever for a recall product. Not listening and giving attitude. She works atthe front on customer service. She needs to get laid!
Found everything I needed and at great prices , employees were nice and helpful. screw amazon . Shop local
The service is lacking, employees are hard to find. Only one cashier open on a weekend day, management seems intent on forcing me to check out my own purchase. If Im paying full price I should have full service.
Very friendly and helpful staff
Nice. Very helpful staff at the pro desk offered to check my order out as he was not busy. Thanks for the great service, its hard to find these days!
Always has what i need. Only issue i have is the guy in electrical always thinks im stealing stuff. I know this because when i go up to pay he is on the phone with cashier checking up on me. Im sorry but i have integrity and honor and would never do anything like that. People should not be so quick to judge.
As fare as a big chain hardware store goes they are pretty good. Very helpful staff. Usually very knowledgeable in their department.
Hubby found the tool box he is going to get delivered, I found crocus bulbs, and the really nice staff member pointed out I needed a certain can of expanding foam.. and I am going to be going back to buy my Halloween porch decorations :)
Ugly people look good if theyre wearing a mask
Great time shopping at this home depot. A guy name Joe is always very friendly and goes out of his way to make sure youre satisfied with your purchase.
Helpful in many ways. Have what i need. They also give military discount.
Hard to find an employee to help with lightning.
Usually convenient and decent priced. And thank God they went away from that incredibly annoying policy of having people greet you every freaking ten feet. Sometimes the same person three or four times. Give it a rest, already. Im not here to socialize. I just need some wing nuts.
They make it really difficult to purchase any larger items after 6pm. Most registers are shut down. Employees just watched me struggle trying to fit drywall by self check out. Had to ask two times for them open up contractor check out, which clearly annoyed them.
Love this place! They have everything a man could wish for! I only wish employees wouldnt send you off to other employees to only find out that nobody knows what items they actually carry
Dont believe online stock counts. Just drove 25 miles to find out they were sold out of certain item even though online showed 13 in stk !!!!
Asked for a wood glue compound to fix my door frame and the associate was on their game and got me to it and off I go. Great service they won’t let you down!
Great staff, very friendly. Heading West on Sterns is tough, but you can always head across the street and grab a beer at Bannermans instead of going home.
Always have what I need. People are helpful. No better or worse than any other big box hardware store.
Visited for a kitchen remodel. Morgan Graganto was fabulous! Worked with us on all aspects and kept us notified with emails and calls. She was the best!
Had to reorder online product been waiting for over a week for an item that said it would ship in 2 days. Staff was not helpful at all.
Great location that on more than one occassion has had items in stock that surrounding locations did not.
Shopping for floors and found an employee that knows a lot about floors. He was able to answer every question and friendly. His name tag said Mureer I believe. Great job!
Pack a lunch if you need any help.... they will ‘page’ someone who will never shows up. You can ask several times at service desk and still nothing.... when you get frustrated they look at you like ‘whats your problem’ ... my least favorite store
Called the Bartlet location at around 7:20am and was on hold for over 45 minutes. It was faster to just drive there from South Elgin and get the information myself...
Best people to work with, the Bartlett location HD is like school for me. The Representatives on the floor are super helpful. Highly recommend this location.
Staff is clueless,i just want to make a payment,have to wait for women working customer service to end gheir conversation only to be told i can pay and register,I get to register,blank stare and told she doesnt know how to do that and try other register.
Place was very busy but people kept their masks on and distanced properly in the checkout line. I thought it was being operated safely.
Always well staffed. Had a return today and I was given the choice to take cash or put it back on my credit card. I appreciate that option.
If i could give a zero star I would. Im a contractor that comes in there every day and have spent tens of thousands of dollars yearly and I go in there 10 minutes early trying to buy something and they couldnt accommodate me
Had a little trouble finding what I needed. The Home Depot app listed it in another location, but an associate helped me out.
It was awesome 👌, I enjoy shopping there, workers were great and helpful..
Just moved to the area and had about 8 trips to the store. Most are friendly and helpful. Just wish their prices were better.
Good hardware store
Usually really good, sometimes chaotic with all the customers but good none the less.
All you need for your home
Good service. Thanks. We bought 2 vanity to the bathrooms, my wife so happy every it very friendly 😀😀😀😎
Terrible, rude people. Went to get some info on cabinets and it was made apparent to me that she had to give her spiel again. Workers there have always been rude, been going there for years but looks like that will come to an end.
Ive always preferred The Home Depot over their competitors, especially the green one. The staff at this location always seems helpful and knowledgeable.
Not always able to find what I am looking for but the people working are able to help me find items. The lines could move faster but as long as I can get a self check out open, I get in and out quick
Found what I neededHelpful staff
Good!
No help. Cant find anything. Web site said they had bonsai citrus trees. Non available. Change web site
Always great employees, friendly, good prices, never disappointed.
Very helpful people store is really clean and bright they had what we were looking for.
To many employees, not wearing or do not have a mask. Home Depot, should be setting an example.
Always a great shopping experience when i shop at this location. Great staff, always willing to help you find what you need.
Went online for a product said it was in-store. When I got there and after 2 employees sent in the wrong aisle. Turns out they dont even carry.
Had to return something complicated and Ellini and Cindy were fantastic. Would recommend Bartlett Home Depot strongly.
For big box stores, Home Depot is really good. Theyre the Target of hardware stores.
The young adult at the register left his post to load my wood into my van when no one answered his page. I appreciate his effort to help.
Said they had 8 pieces in stock. None could be found. Nice people as many Helped
Very beautiful place has everything you need
Not a fan of automated cashier stations I have been there plenty of times and thats your only option.
I love this home depot i actually am closer to a Lowes and Menards and will only do this home depot!
It would be nice if they had at least 1 cashier open. Only self check out with lines
The fat guy in the electrical department was a condescending douchebag. Didnt know what he was talking about. He told me he was an electrician by trade but he didnt know what a single throw double pole switch was.
Great! Employee was very helpful, was able to get in and out quickly.
Its good but most of the flooring stuff is not unavailable and have to order it online
They have lots of stuff but good luck finding it. After years of going to this store I am still puzzled by the layout.
It is easier and faster to find what you looking for (if they have it)less crowds it is perfect
Great summer selection of gardening goods from seed, mulch, perennials and annuals .
People who works there are very friendly.Every time when i ask for help, they always give you very satisfied answers.
My home away from home. Great prices. Knowledgeable staff, clean store.
A great Home Depot but moving supplies were low better stocked at Bartlett store...
There were very helpful took care of my needs.ill be back for sure.
Store manager was really helpful. Good clearance section
Home Depot is a great place for home projects, but not for one quick stop.
Great service. Young man at the register loaded my 5 bags of top soul and 5 bags of mulch.
Very knowledgeable and helpful staff. In stock with everything you need for household projects.
Love this location. Everyone is professional and helpful beyond expectations
Had what I needed from a small amazing security company taking over... WYZE
Friendly & knowledgeable staff. Competitively priced with great selection n
Great customer service!! Staff is very knowledgeable, friendly and energetic!
Some products overpriced. Poor service in plumbing service.
Always someone to help you and answer your ridiculous questions.
Great place to shop for home maintenance and improvement items.
Set up for homeowners and the staff if you can find an employee they know nothing about what there selling (But Im sure they try)
Carol helped me order an item at Home Depot Bartlett and have it picked up at Home Depot Cedar Rapids, Iowa. Thank you.
Most helpful individuals I have ever met there today.
Busy, but was able to get in and out quickly. Well stocked too!
Great Clean place. friendly helpful staff to help get the job done right!
I love looking at all the flowers and taking pro photos of them
Nice people, very welcoming to my dog! Got everything I needed.
Great place to shop, for planting and gardening
Quality products and if they dont have it nobody does
Convenient location for me. Items l need are in stock.
Well stockedHelpful staff for people like me who are not handymen
They dont have sprayagainst flies or fly catchers tapes
Best place in the 🌎 costumer series is great
Great location. Everyone is always so nice and helpful.
Purchased a washing machine, salesman very easy to work with.
Ask for an item today, and was directed right to it. Always good service.
Big store. Good if you know what are you looking for. Little more complicated if you are a novice.
Personal at this store is very helpful and knowledgeable when your buying big ticket items
The Best store to visit . Well organized . Quality materials .
Helpful employees and friendly.I bought more than I needed.
Excellent customer service. Pleasure to shop at
Always a great place to shop.
Awesome place for home decor and friendly employees
Live this place and all sales people know there stuff.
ALWAYS FRIENDLY,HELPFUL PEOPLE AROUND .HARD WORKING AND WITH INTEGRITY.MY GO TO PLACE FOR ALL HOME NEEDS
Clean store with supplies in stock. Also enough associates to help.
Staff is super knowledgeable
Great store with good customer services.
Nice stock, friendly and knowledgeable personnel.
Good store, clean help around if needed
Didnt have a real solution for my issue and products were more expensive than other locations
Very good
Everything is fine
Clean and nicely organized. Staff very helpful.
Good staff. NICE Arng. Stocking
It seems this store never has what Im looking for. Very frustrating!
Good variety, fair prices, slow service.
Found everything, did self checkout. In and out!
Wonderful staff. Always there to help.
Very helpful
You can get anything here to redo your home or take care of any home projects.
Bought a new bottle jack. It didnt have enough hydraulic fluid. Pretty disappointed
Total reviews rating 4.3
199 Reviews for The Home Depot 2023:
Review №1
2022-04-25I bought some power tools and an air compressor for my husbands birthday and the associates were very helpful with recommending what I should buy. The gift was a big success and he was already using his new tools by the next day!
Review №2
2022-05-08The Bartlett homedepot is one of the biggest in the area so they carry a bigger selection than most. For instance they are usually the only one that carry natural gas grills, most only carry propane grills that can be converted to natural gas. They have a substantial garden area, and awesome season selection during the holiday season. This is a good one!
Review №3
2022-02-23I just bought a generator from this Home Depot and the service by Rueben in the pro area was excellent. Because the generator was not in stock, Rueben ordered it for me and assisted me in using gift cards for part of the purchase. He is an excellent communicator and very thorough. I get this type of service at high end hotels and restaurants and I appreciate the extra time he took and his willingness to make sure everything was good.
Review №4
2021-07-10I wanted to share my terrible experience at the Bartlett Home Depot store. I was in search for a new patio sliding door. I purchased a sliding door with built in blinds from Home Depot in Bartlett. Once after I had it installed by my installers, I come to find out that in Bartlett it is illegal to install a patio door with built in blinds. However Bartlett Home Depot never notified me that this is the case. Even they know my delivery address for the door is in Bartlett. No one ever told me at Home Depot I can not put in patio doors with blinds. I have now been trying to work with Home Depot in Bartlett to get this installed door replaced or fixed and everyone I have talked to at this Home Depot since has turned their backs on me. I have still to find a resolution on a $2,000+ purchase I have made incorrectly due to the negligence of Home Depot of Bartlett.
Review №5
2022-04-03My husband and I went to Home Depot tonight with some ideas for a new home .I have three projects in mind and the young lady was asking if we needed help she worked in home-improvement by the cabinets I didn’t catch her name I wish I did every idea I had she help me find all the stuff I was looking for she was really quick on answering everything and getting me right to what I needed look forward to shopping there for all my new projects . The young lady was so helpful
Review №6
2022-04-29Avoid John H guy is a clown and wont listen to you. Trying to get door bought and constantly passive aggressive. Almost 2 months of going back and forth with the guy for him to stop putting the most expensive stuff on my contract. Even at the end price it was supposed to be 2,200 guy changed really quick and almost 2,500. Even after the whole ordeal (about 2 hours every single time in the store) wouldnt take MILITARY DISCOUNT. Avoid it. Go there for simple needs but Avoid all the other stuff.
Review №7
2022-03-09I wanted to share my experience here. Some young man , Delvon from the gardening department was super helpful and friendly. A young Harding working man like that deserves a raise.
Review №8
2022-01-24Nobody here is an expert. All those 5 star reviews are clearly fake. I drove fromschaumburg to pickup two shelves that were listed in stock. They ran them out curbside, they were clearly not the right stuff. If the workers here cant even match sku/barcodes, do you trust them to help you with your home renovation?
Review №9
2021-07-10Really good staff and service here. I love the informational tables, like in the image, so we order the right amount. I was able to place a delivery order by the customer service desk and the charges are similar to other home improvement stores in the area.
Review №10
2022-06-12Took 15 min for someone to finally assist me at Customer Service only to inform me that the van that shows available on the website cant be rented because its Out of Service.