Kerbside pickup
Yes
Texas Roadhouse in Joliet
Categories
Location on the map
Joliet, Will County, Illinois, US
Service options
Takeaway
Yes
Dine-in
Yes
Delivery
No
Health and safety
Mask required
Yes
Staff required to disinfect surfaces between visits
Yes
Popular for
Lunch
Yes
Dinner
Yes
Solo dining
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Wheelchair-accessible seating
Yes
Offerings
Alcohol
Yes
Beer
Yes
Comfort food
Yes
Healthy options
Yes
Kids' menu
Yes
Late-night food
Yes
Dining options
Dinner
Yes
Dessert
Yes
Seating
Yes
Amenities
Good for kids
Yes
High chairs
Yes
Toilets
Yes
Atmosphere
Casual
Yes
Cosy
Yes
Crowd
Family friendly
Yes
Groups
Yes
Tourists
Yes
University students
Yes
Planning
Accepts reservations
Yes
Usually a wait
Yes
Payments
Cheques
Yes
Debit cards
Yes
NFC mobile payments
Yes
Phone: +1 815-577-9003
Site: https://www.texasroadhouse.com/l...
Site: https://www.texasroadhouse.com/l...
Opening hours
- Monday:3:30–9PM
- Tuesday:3:30–9PM
- Wednesday:3:30–9PM
- Thursday:3:30–9PM
- Friday:3:30–10PM
- Saturday:11AM–10PM
- Sunday:11AM–9PM
Texas Roadhouse in other cities:
Comments (199)
Ordered a burger to take home. As usual, it was very good, cooked the way I asked for, and ready at the time quoted. I always appreciate the fact that you can substitute the sides, and I ordered a salad instead of french fries. Will definitely be getting it again!
Amazing service.Bartender Melissa was Amazing, and incredibly beautiful. Food was great
Good steak. Friendly, on the ball waitstaff. Decent prices, all things considered. Had a party of 6 adults, with 2 little kids. Dropped about $300. Had a good time.
If I could leave a zero star review, I would.This was supposed to be a nice steak dinner for my anniversary. I called first to get on the wait list and was told 15 min. After arriving and waiting nearly 40 min, I was advised the hostess accidentally gave our table to another party of 2, so we had to stand around another 10 min to get seated. Got seated at the worst table in the place, right outside the mens bathroom. Then another 10 min goes by with nobody bringing water or taking a drink order. Numerous servers walked right by with nobody acknowledging our presence. At that point we got up and walked out. We advised the hostess this was the worst service we had ever received and she made zero attempt to apologize, she just smiled. I will never step foot in a Texas Roadhouse again.
Always have great food. Good service. This time he tried well. But they put the shrimp on bread and onions instead of mushrooms. Grapped the plate and said theyd make it right. Without checking what was right.dish was comped. Thank you. But steak made her sick and still didnt have mushrooms on it. Gf. Dietary.
Dine in is not usually as complicated, but with time restraints we cannot always take 2 hours to sit down and eat.One mouth watering good steak last year & since then Ive gotten a couple mediocre, but 75% is fatty and burnt when I order medium-RARE to medium. I complain and this last time when Ive taken pictures everytime and even went so far to call ahead & ask them to please NOT BURN ANYTHING! and the manager Stephanie tells me maybe you shouldnt do take out anymore. AS IF ITS MY FAULT!When its good, its good, but when its bad its awful. Not just are the steaks burnt, but so is the chicken, plus the sweet potatoes were burnt and inedible 2x, the regular baked potatoes had rock salt on the whole thing at least 2x and made it so salty it was inedible and theyve been burnt black on occasion. Once there was an issue with the green beans. The cup of green beans were inedible and looked and tasted like they tried to add black pepper and the cap fell off the bottle and several tablespoons of the pepper went into my bowl alone. See picture below.Weve also somehow gotten a partially raw biscuit once. See picture!I just want what I pay for.Is that too much to ask for?!?And its supposed to be customer service.Not lets do the least we can. Who cares how they order it and yell at the customers when they complain! .I love Texas roadhouse, just not Joliets location! And its not like it just happened once.Maybe were masochistic over good food. Keep going back and hoping itll be good again, instead of being burnt. Lol.Sadly, I do think itll be awhile before we try it again. 🤢Forgot to mention the MOUNTAIN of unrendered fat we got this last time OFF ONE STEAK! SEE PICTURES, PLEASE. Which is also an ongoing issue. What good steak place doesnt know how to render the fat!??They must stop blaming customers, especially when I specifically tell them to please not burn or leave burnt char marks. But I guess its my fault they dont understand do not burn! And simply cannot cook food to order. SEE OTHER SIMILAR REVIEWS.Medium rare is the professional preferred temperature for a steak. Seared to seal in juices and medium RARE.NOT BURNT.Now when we dine in its totally a different story. You dont like anything and they quickly fix it without ANY problems.Got a filet mignon last week and it was succulent! Melted in your mouth. Not burnt!The 2 stars are for the dine in only!Such a shame they dont give the same quality and respect to take out customers who helped keep them open during the pandemic.
Not real busy, told it would be 15 minute wait. Waited30 minutes told the table was ready. Stood there 15 more minutes and never got seated while hosts just talked. Mean while people are walking in and being seated. Horrible service. Glad I left for outback steakhouse. Ill make sure to never return as to answer your question. I did talk to the manager before I left. All she said was sorry. Did nothing to correct the problem
This was the second time we ate there. We both had 12 oz rib eye steaks. The were cooked well but the majority of the steak was fatty. Did not enjoy
Learn how to cook your steak right, told the manager I had a stomach infection from eating there before and tried to intimidate me not getting a refund and just blatantly told me that he can recook the steak. Man he sure is blind cause it was still red. I’m here once again with a stomach infection, tried to give them a chance but blew it.
Only thing this ROADHOUSE is missin is PATRICK SWAYZE cookin in the kitchen!!!!!!!!!!! TEXAS ROADSHOUSE JOLIET!!!!!! #McHughDisneyMadness
Was excellent. Our bartender Gina was truly awesome. I love Teas Roadhouse. Thank you for a great dinner 🥩🥩🥩Everything was hot and 😋 yummy
Takeout for two was incredibly delicious, Saturday of Memorial Day weekend, in the evening around 8:30. Both had the medallion filets. Sides of chili, fresh vegetables, baked potato, sweet potato and rice. All so yummy! Thanks Texas Roadhouse Joliet, IL!
The food is excellent, havent had a steak like this in a long time, prime rib the best. Great service, little pricey but worth every penny.
Let me start by saying this place was packed. Line to be seated packed. Yet the service was amazing she made her rounds frequently and was very polite. I am a Texan and a truck driver thats why I was in the area. When I heard there was a Texas roadhouse nearby I knew where I was going for dinner. It definitely passed the Texas check. To the point I felt like I was back home. Now onto the food I ordered a burger and baked potatoe. Now I dont know if they ran out or just dont do it here the baked potatoe back home is rolled in rock salt then baked. This potatoe although good didnt have that. The burger had a charred rim on the meat and it was amazing gave the burger that little bit of salt flavor. All in all very good meal and I would go back if Im ever in town with time to waste.
This is a good location. I had the herb crusted chicken. I left wanting more. It seems tge portion size has shrunk a bit lately.
April 19th today is my sons birthday.There were no friends to celebrate with him so I decided to tale him to Texas Road house because i know these restaurants sings happy Birthday. When entering we were greeted the hostess asked us were we celebrating anything and we said yes. My sin said my 17th birthday thu said congratulations and help a brief conversation with my son. Our waitress was nice and food was good. I gave a 3star because we were ignored when it came to singing my son happy birthday Texas roadhouse style. Everyone around us the staff went to their table and sang happy Birthday Texas roadhouse style. We was not asked if we wanted dessert or anything. She brought our bill and left. So we sat there and sat there and sat there and nothing so we went to front counter and lady said your waitress will pick up bill. I said okay i didnt know she bever came back So we went back to our seats and I paid our bill. We waited to see if they will come to sing to my son and nope no one came. I ask waitress do the restaurant give a happy birthday dessert because its my son birthday. She said unfortunately we dont and walked away. I am shocked by how they ask if celebrating anything you let them know and they only acknowledge certain people. I felt so bad for my son because Im sure he was waiting for his turn to come to be acknowledge and no one came to our table its like they didnt care. The reason I took my son was 1 to celebrate his day and 2 for him to have that experience of staff members singing to him. I wanted so bad to ask for Manger but I didnt want my son to see that I was upset.
Great atmosphere and best ribs youll have in the area hands down. Fall off the bone! Dont sleep on the rolls
Food was fresh an sp yummy our server was pretty new so she wasnt the best but we made it thru hope the best 4 her its a busy workplace
Amazing restaurant wonderful staff the food is delicious. A very happy family friendly restaurant. Definitely recommend. 👍💯
Great food and service. Their salmon is awesome. Way better than some better know seafood places!
Happy Memorial Day! Salute to all our service men/women. Past and present. This is our 3rd visits here. Each visit we are greeted nicely. FYI- call ahead to get seated sooner. Awesome friendly service staff always. Asian people friendly.We never felt alienated nor discriminated.
We were informed that there was table space available when we arrived at 2pm Sunday afternoon. When my obviously pregnant wife was taken to the booth that was open it was clear that there would be no way for her to fit. On our way back to the main area we were informed that it would likely be 20 minutes before we could get a table. We passed a table with 2 people sitting at it that had an extender which would have easily say the two of us.5 minutes later we were seated at a table where my wife was able to sit. Our server was Ariana and she was pretty much perfect. She was very attentive without hovering.The timing of the food/ courses coming out was excellent. The food was cooked perfectly. Slightly pricy but that is expected.
OMG!!! Victoria was an amazing server! My friends and I come often but Victoria was the best by far.
Food was good however came to us luke warm. We sent all our food back. Place was slammed due to Crook County mandates. Be nice to your servers… they showed up to work so you can enjoy your dinner outside your home.
Great service! Great food! Said my wait would be about 30 to 40 minutes gave my phone number to get a text message to notify us and within just 2 min we were heading to our table.
Second time coming to Texas Roadhouse and definitely will not be the last. The service was really good and the food was amazing. Only complaint is the wait time and the amount of people that stand in front especially during Covid times.
This was my first time at the Joliet location. I really liked the online reservation system which allowed us to arrive just in time when our table was ready. There was zero wait time for us, e.g. reserve from home, get ready and leave when Goolge Maps tells you to leave to get there on time for your table. The steak was surprisingly good, I had worse at other places. The place was busy, yet the server were nice and attentive.
Always a tender, juicy, flavorful steak. Sides and appetizers are standard fare, but tasty. Service usually very good to outstanding. A wait of 20-30 minutes is worth it. Good value for the money, at least as of December 6, 2021. Can hardly go wrong with this chain of steakhouses!
Had a wonderful dinner with family. Aubrey, the manager was awesome accommodating my fathers needs with a walker and made sure we all sat together. Thank you Aubrey 😊
Great date night dinner! 1st time in a long time we have had NO complaints about our dinner & drinks! Our server Rachel was awesome very attentive!
Great food and excellent service, I usually sit at the bar when Mallory is bartending. There’s a white male mgr, he came behind the bar and asked the white couple next to my left how’s everything? He asked the white gentleman to my right the same question, he walked from behind the bar and asked the white couple at the table behind me, the same question! The gentleman to my right jokingly said to me “maybe he didn’t see you”. it is what it is, Mallory treated me well.
We had dinner there for our Anniversary just before Valentines Day. Awesome! The food was wonderful, the service was great. It is our favorite steakhouse...
Fantastic experience tonight for dinner. No wait time and all staff members we encountered were impeccably polite and friendly. The food was delicious and the overall atmosphere was fun and comfortable. Our server however was the standout of the night. Emilia was *so* awesome, she made our night! Very prompt and easy to talk to, and she made sure to check back in on us several times. I am a very shy person so eating out and engaging others can be very difficult for me but she made it very very easy and I felt comfortable being around her. She even gave me extra eggs on my salad, the best part of all for me personally. If you happen to have Emilia as your server, youll be in for a treat! Thank you so much for an eggcelent end to a long day.
Went to Joliet location, server Lauren was awesome! very attentive and great conversationalist- didn’t forget any sauces , remembered extra when we asked and drink refills came up super quick !! usually go to tinley park cause closer but definitely wanna make the extra little drive for this kind of service and will be requesting Lauren again! (:
Simon was my waiter and he was awesome. He explained the menu to me and he was super helpful and friendly. Haven’t had service that great in a while. 5 stars from me
As a former employee do NOT come here ! the management is terrible , doesn’t care about the employees or the customers . all they care about is making $$, there has been rats in the kitchen and dining room and management did nothing about it! customers have found roaches in their food and they do not clean in the kitchen! you’re better off going to another restaurant
We went for our anniversary dinner on a Tuesday and wanted to go early so we wouldnt have a wait. We were there right when they opened at 4pm and we were happy to learn that they have dinner specials from 4-6pm during the week. My husband even told me he thought they undercharged us when he saw the check. I had the bbq chicken for $8.99 with corn and mashed potatoes which was good. But lets be honest, we all go for the rolls! This was my first time visiting this location and I was pleasantly surprised that they had sweet tea on the menu! We will definitely return.
Called the Joliet location to get on the call ahead list for a party of 9 and I was told they dont do partys that bigWe would be split up into 2 tables and no guarantee they would even be close to each otherVery disappointed in this establishmentCalled Outback and they were more than happy to take a party that big
Just as bad as Bradley! Had 2 horrible steaks at the Bradley location and a bad one last night in Joliet. Steaks are not cooked to what you ask. Tuff porterhouse steaks. I would not recommend ording a steak from this place. That’s a shame because it’s a steak house.
My steak didnt get done the first time it took three times I wasnt too happy with that my husband got done eating his food almost all the way cuz he took his time so I could eat with him..been a while since weve been there so I dont know if well be back considering the issue..
All was great and very reasonably priced.
Best food/experience available in this area. The sear on my ribeye was phenomenal; beautiful piece of meat on par with Hugos in Naperville. Server was friendly and efficient. Surprisingly cheap, all things considered.
The wait was long to get in... even after calling beforehand to get on the wait list. It took them a long time to bring out food after ordering. At least 30 minutes. The food was Luke warm. Horrible day on 4/3/22.
Apparently this place likes to talk down on special needs CHILDREN and have to make customers feel embarrassed since he can’t make the $10 off them for the kids meal…. Like really? It’s 2022 and I’ll are stilll letting people in “power” be like this?? Shame on all of you.
Great atmosphere to go along with the food. Steaks and chops cooked the way you like.
Food, service and drinks are amazing every time I come here. Absolutely love it and highly recommend.
Had dinner tonight.New York strip medium with a baked potato. Long islandWaitress was Heather.great service.
Food was super good and the service was nice too wish they gave more fries but Cant wait to go back.
Enjoyable,clean atmosphere.Pleasant,conscientous staff.Delicious steak,but all food was generally Too Salty. Mushroom gravy HORENDOUSLY SALTY+ INEDIBLE !
Tonight wasnt a good night at Texas Roadhouse. Our server, M, apologized a lot but never seemed to get the rythmn to bringing things in a consistent manner. She had to be reminded multiple times (and it was already nearly 8 pm so they certainly were not slammed) for water, rolls, peanuts....someone else brought out our food, with cold fries. The only thing she checked back for immediately was payment. Piles of dishes sat at the end of our table and she stopped by twice without picking up anything. We finally asked her to remove some of them. The people 2 tables down were offensively rude with a screaming toddler that we put up with for half and hour at least We are used to managers .walking the floor and checking on guests. Didnt happen tonight. However, we did see the manager carry out food to a table across from ours. When she appeared done we called her to our table and asked if she could say something to the ride noisy family. She told us there was nothing she could do except move us to a different table (at the very end of our meal). Gosh, if someone had of been drunk or shouting a manager certainly would have addressed it. It wasnt the toddlers fault , it was the rude people who shoved him down on the booth seat and ignored him while he screamed for at least half an hour so they could order and eat. In addition, when we walked past the kitchen and first few tables it smelled like vomit be. And yes, the smell was still there when left. This TR is continuing to go down hill as its not the first time. The food was a finally very good but the attitudes of the staff
Our waiter was awesome....very nice gentleman....wish him and his fiance the best in the future.
Had small wait servers great food cooked perfect. Still really hate steps up to sit not user friendly
Excellent service from Kristen. Very attentive and patient. My familys favorite restaurant.
Took my great grandson to Texas Roadhouse for his ninth birthday. Great service and good food.
We went to celebrate my husbands birthday. Our server was beyond helpful and sweet.
This place has good food and average pricing, if you come early its great, fast service and calm atmosphere.However. Once its busy because families from Joliet come out to eat and they bring their bratty screaming children and cant parent properly. So the staff just deal with it.Should have a children only section.They didnt get my order right.....steamed veggies not fully cooked, I hate how families ruin good restaurants.Maybe my waitress would have performed better if she wasnt directly avoiding my table because of the god damn kid!!! Wont be back During peak hours ever agin
Love this place. Food was awesome.waiters/waitresses were very efficient & friendly.I would deffinately recommend this place.
Food was awesome, the waitress was fantastic!! And the price was reasonable!
Filet was a tad overcooked and tougher than usual, but the flavor was very good.
Went here for the first time. Our server, Kristen, was so sweet and was wonderful. The food was absolutely delicious and we got a ton for a good price. The manager, Lizzie, came over and gave us a little treat since it was our first time. Overall very very happy and I look forward to coming back in the future!
Amazing! Delicious food, fun atmosphere, bomb music, wonderful staff!
Food was fast, affordable, and delicious. Very kind wait staff. Crowded at noon on a Saturday.
Food was excellent sat at bar lots of flies, watch bartender never sanitize, nor washed his hands. With crowd Id think after each customer you sanitize menus. The area of glasses from machine never damp wipe. Id went next day to tell management unfortunately it was closed Monday able to walk in get menu, Tuesday.not.
I order here once every year around my birthday for a steak, i was excited today to get a medium warm new York strip and a loaded baked potato, so after getting it and rushing home before it cooled down, my disappointment is unmeasurable, they charged me for a loaded potato but gave a plain potato, and the steak is well done, even though i placed this order over an hour and a half in advance, Thank you for sacrificing quality over quantity on the worst possible day.
Carla was every attentive with us. Always making sure we were satisfied. Thank you!
Havent visited in awhile and my son chose well that night. We had bone-in ribeye and beef tips. Delicious and cooked perfectly. Busy night but our server was on top of it.
Food is ALWAYS Excellent!..Steak was so Juicy and Tender and Sweet Potato was delicious..Great Service
Restaurant is not friendly to Special Needs Children. They wouldnt allow My Daughter to bring in outside food (chicken nuggets) to eat. She wouldnt eat their food. Please avoid it at all cost.
I Love This Place..Ate there 3 times this week.....Got it right everytime!..Kudos to the Cooks and The Staff 💘
I had Prime Rib. It was excellent!! Baked Sweet Potato with Brown Sugar, just enough brown sugar to say job well done. House Salad with House Ranch Lite Dressing was good. The salad would have been excellent if served with choice of Black Olives & cheddar, or my favorite Feta, cheese. Overall, my server young lady named CHARLEY was very attentive, polite & informative of menu items.
We had to wait for over an hour when we were told 20 to 30 minutes. One person in our party of was getting real antsy about the wait. Im glad we stuck it out - the food was delicious! And the sever was really nice and friendly.
The steak was perfectly cooked to my liking and delicious
Always a good place to eat. Our waitress was awesome! Our food was really good. I cant give it 5 stars because the customers coming in were told it was an hour and a half wait. Thats it. We knew to call ahead and get our name on a list. ( not a reservation) I think the customers that just walked in should have been given that option. They just told them the wait time and let them walk out.
This place was packed both times I came. They seem to regular have a 1 hour wait. Good food and good service are probably the reason.I ordered the $5 Long Island Ice Tea, Fort Worth Steak, fully loaded potato, and house salad. The Long Island was extremely sweet/sour and had little alcohol. The house salad was fresh and tasty. The Fort Worth Steak was delicious. The fully loaded potato lived up to its name.I was at the bar to watch the game. Service was good.
Food is good. My daughter loves the bread and cinnamon butter.
Texas Roadhouse - Joliet, IL was fantastic. It is usually very busy, so suggest calling ahead to see what wait time is and putting your info on the list, then head over. Great food, friendly staff.
Always great food. Carry out process is easy.
Great prices. Location is always crowded. Friendly staff. What Ive done to know and trust about Texas Roadhouse.
Didnt get to really eat in. They were crowded and seem to be shorthanded so I had to take my food to go.
Delicious as usual. One of my favorite places to get a great steak.
Solid food at a reasonable price with very attentive service
Really good service and friendly. Dinner was great and cooked to just how i ordered.
Food and service were good for a cheaper steak place. The music was way too loud. Its not a bar, its a restaurant. I want to be able to hear the person across from me. The cheesy dance the wait staff does is annoying.
Love the steak and fries.Great service too .
Delicious food. Very polite people. Will be back for more!
Tonight was a very good meal our waitress was terrific im terrible with names but she was absolutely great we order 2 sirloin steaks and a onion blossom and our friend ordered the chicken critters all of the food was great as well as our sides. Also for being busy the food came out quick. Definitely will be coming back we have been coming for years and have never been disappointed.
Returned to this restaurant for the first time since the lockdown of the pandemic and had a great dining experience. While acquaintances had the pork chop, I had the chicken Ceasar salad. Though I wish they still had the roast chicken dinner like they did years ago, this meal was very good. Great service and food.
Gluten friendly menus available, pork chops are amazing!
The server Eric is excellent.Need people like him in the restaurant business.
Worst experience today thanks to the rude manager or supervisor named Stephanie. I have been a loyal customer of multiple different locations and when I asked for a modification of my order, one I have never had any issues with the 50 other times I placed the order, she refused to grant my request.She never introduced herself, I had to ask who she was. When I told her my last Togo order was wrong and awful and cold she said I can call another manager about that concern. She never apologized. This place lost customers today. I will call the manager she asked me to to get refunded for the meal we could not eat while driving to see family. I will post here if I have more issues.
We went to celebrate a birthday tonight. (5:15) One of our party of 4.was on a limited time schedule (2 hrs) one was on oxygen. After placing our reservation for a table, we sat to wait..and wait. And wait. At least 15 people were seated but we waited. Finally our limited time guest decided to order carry out. She was told the next pick up was 8:00. (WHAT?) At 6:10 we got up and left. (At this rate, our guest would run out of oxygen before we would be done). What was suppose to be a celebration had turned into a nightmare & very big disappointment for our guest... I will never go back. Dont think any of us will...
Just had an extremely rude and truly awful experience at this location. We were here to celebrate my mother’s birthday and we’re waiting for over 40 minutes. Once we were paged we were asked to be seated in the reserved spot two. After 15 minutes of waiting we asked when we could expect to be seated and they informed us that they had a party of three down. At that moment we asked if they could let us know if we could be seated or not. All they did was put up their fingers and no communication was given. After an additional 10 minutes of waiting other parties who had just arrived were being seated in front of us. Needless to say my mothers birthday was ruined and it was too late in the day to go elsewhere.
Had great service from the moment we arrived. Our server was amazing and definitely recommend asking for Simon as your waiter. Probably one of the best customer service Ive had in a long time. He was attentive, friendly, and gave good recommendations. Our food was great although I would ask to get extra BBQ if you order BBQ chicken and ribs as it was quite dry. Waiters and waitresses were all acknowledging us as we came in and left which was very nice.
Good experience here!No wait for seating, fresh rolls, and food was cooked well and tasty. Sirloin and steak bites cook as requested. And, sides were fresh.Sarah was our waitress and was very nice & attentive. Would return to this location.
If you want to get a great steak a great baked potato and a wonderful salad this is the place to go.They welcome the veterans there and are very courteous and attentive
Food came cold, young girl who was server was super rude, never checked to refill our pops.
Excellent service and food. Call if you are planning to come on weekends as you might have to wait close to an hour for tables.
Always great food...never disappointed.
Decent food. Friendly and helpful staff
If I could give more stars I would. We ordered the ready to grill pack and it was amazing. All the food was packed and ready to be prepared. The instructions were very well done and easily followed. The steaks were so good with the seasoning and it was souch food. We would buy this way again even if the restaurant was open. We love sitting in the restaurant also but this was nice and very well done. I had to laugh though because my kids asked where the peanuts were. Thank you for accommodating us so well under the circumstances! Thank you!
Good food, long wait times. Both times my steak was not cooked the way I asked, but was fixed for me. And both times the wait time was more than we were told by 15 min or more.
The value of food is still great. Portions were a great value for the money spent.
Got a to go order and had to sit outside in the heat, while people went in to the restaurant WITHOUT masks. Sat out in 93 degree heat, had to ask for peanuts,which they give out for free, and waited an hour for 2 steak dinners that were a bit tough and didnt have much taste other than some too salty steak seasoning...price was OK, steaks were cooked right, but the cole slaw was gone in 2 bites
The food was wonderful as always. My husband and I were celebrating our 24th wedding anniversary. I told them when I called their online checking. Waitress didnt acknowledge in any way shape or form. Kind of made me sad. Her loss, only a 20% tip left
Went last night (10/8) & the food was good the floor was gross. I stuck to floor with every step I took. It wasnt just a regular sticky I wore flip flops and thought they were going to break! It was the entire way to my table!
Good service good food
I drive 45 mins to go eat here. It is always so good. Our server Tammy was behind wonderful and so helpful with anything I needed.
Great service and our waitress Lis was amazing 🤙😁
Fall-off-the-bone ribs are the best Ive had. Great sides as well! They do a terrific job of packaging everything up for carryout, too, if you want to avoid the dine-in crowd. Trust me...you will like this place!
We enjoy eating here, however the call ahead seating told us not to come in so we were waiting for a text saying that it was our turn We didnt know that we had to go in and say we were in the parking lot. The potato was good and super hot but the steak was not It was still good but not hot.
They don’t acknowledge request for extra dressing,although that is actually in the order options. They don’t answer the phone. They shorted us some food when ordered online and picked up.
The best place for good steak great and quick service. hope its going to stay this way..
Food was good, but every single time I order, they forget something from my order. This time it was the honey butter for the bread. I even ordered extra bread and had no butter (which is the whole reason for ordering the bread). Last time, they forgot our side salads. Its just annoying.
Great food, even better service.
Tried going out to dinner for Moms birthday before she goes out of town. I was told over the phone that we could not make a big reservation and had to do it in person. Once we get there we waited over an hour to be seated only to be told they messed up the number of our party so we had to wait some more. After an additional half hour of waiting and multiple families seated ahead of us we just left. Manager was no help. She seemed very confrontational with anyone who was not white.
My wife and I went to the Texas Roadhouse for lunch. Our server was Heather. She was exceptionally pleasant, efficient, and professional. The food was excellent, as usual. I highly recommend this place for a good meal at a reasonable price.
Love the wait-list option. We were seated within the time in the text. Waitress was attentive. Food was good.
We have never had a bad service experience here, our favorite is to sit at the bar. All the bartenders are attentive and friendly. Its a familiar place with a friendly vibe.
Great food my husband and I LOVE THIS RESTAURANT
Dine here often. Have asked numerous times what the wifi password is and none of the employees know what it is. Asked for the Manager but never saw him. My question is if you have wifi either make it public or give the password to the employees. This is 2021! BTW other restaurants have wifi for their customers!
I loved this restaurant before, now you cant get a table or even a to go order. I had 4 orders in a row tuned down because they were too busy and stopped taking to go order. One time a 4pm in the afternoon! They need a major management overhall. Maybe someday after a big change Ill try again. Love their food, hate there complete lack of service.
During Covid while curbside pickup was really the main option- each order the steaks were extremely under cooked (Ill post a pic of the medium well steak and medium rare steak as soon as I find it again. Youll see theres no difference in the 2). And this has happened twice- Texas Roadhouse showed no interest in resolving their expensive mistake. Mistakes happen- but when companies dont even try to make it right it makes it hard to want to support them anymore.
Weve ate at Texas Roadhouse in multiple cities in Texas, North Carolina, Tennessee, and now at this location in Illinois. For the most part food and service has been extremely consistent in all locations, including outside of Fort Hood Texas, Camp Lejeune, Seymour Johnson AFB and Fort Bragg North Carolina, however at this location the service was less than desirable, we realized after getting home despite sitting for 20 minutes after giving our server our card to pay on a relatively slow night we never had our card returned. Due to our boys becoming cranky we rushed so not to disturb the fee other customers or workers. The food was flavorless and we never even got the extra sides ordered. Needless to say we have not returned since
Took my family for a early dinner when you come in peanuts on the table l ordered the catfish must say it was good you get two sides the drinks are also good and the customer service is great if you want a casual place to hang out with family or friends give them a try there is a big barrel on your way out you can take a bag home. We dined here for dinner and had a pleasant experience. We both ordered steak dishes and they were very good - ample size, tasty and cooked as ordered. Our server was very good. We don’t often go to chain type places but we had a very long drive, the restuarant was next to our hotel and it was totally satisfactory.
Always great service, staff and food. Never a bad meal here! But wait time is excessive so please use the call ahead for seating option, works great!
Good bread but everytime I get a meal here I leave disappointed. a long while I got a burger here, and the burger had absolutely no seasoning. It was definitely not worth the money. I decided to try again yesterday, and I got a steak. I was very excited to try again. But what I got my steak, I cut it open and it was a lot more rare than ordered. It was definitely undercooked. Again, I lost my appetite. And I basically paid $16 to eat a side of mashed potatoes and corn.
Good portion size , great food and fantastic server last night! Wish I knew the young mans name.
Great food, great service. Always a pleasure coming here for some Rattlesnake Bites and a New York Strip.
This place is five stars all the way! From the owner John right on down to the waitresses the place runs like a well oiled machine. Food is always top notch quality, and drinks are awesome. The prime rib is a must try if you havent already! Glad to see a gem like this in the Joliet mall area!
Positively immaculate ribeyes (though I prefer to gorge myself on the complimentary bread). Personally I think the cactus blossom is just ok. Our server, Jake, is an upstanding young man who deserves a raise. The service was the best part of the dining experience for me 😇
Love this place !! Took my mom here for her birthday today (but she didnt want the bday call out). Had Lexy as our server . Very friendly staff . Food was amazing as usual ! Will always go back .
Food was super great. Service was outstanding. Place was very clean. Got right in.
Long wait ,but good service, great food
All the servers are always very professional and are always very nice. Been to this location multiple times and never had an issue with the service. Managers always visit during our time their to make sure our service was great.
Great food and great staff. Been going here for years and it never disappoints.
Great place. Everyone seems happy and friendly. Food was great. Make sure you use the app to check in and wait in your car till they text you.
Appts drinks & dinner. Everything was good and came out reasonable times. Server was very good. It was a perfect in amd out.
We love their food but if you order pick up and ask for extra dressing, sauce, etc.. you will not get it Never!!! It happens every time.
Slightly loud atmosphere during busier time, but the food is great and the wait staff is professional and friendly. My family and I have been dining here for a while, and our service is always great. The servers and hosts are generally welcoming and are great at making sure we have a pleasant experience.
To long of a wait for mediocre food. Server was great and very tentative. However I asked for my steak medium rare and it came out a hamburger. (Not the servers fault) I was gonna accept it but even the server felt it needed to be remade. Second steak came out in about 15 minutes. This one was delivered by the manager. Also very nice and polite. However this steak to was a car tire. Overall the service was good. Wait was to long for the food and the food was not cooked well at all. Hopefully next time things will be a bit better. I will try to go during a less busy time so the backroom staff has more time to take in preparing the food.
Really love their food and prices. Service is always fast!
Food great but our waitress was horrible. Only checked on us one and I ran out of drink while eating. I used to be a waitress and never left any of my customers run out of drink
Great food, friendly service
Great Food, service and value. One of my families regular favorites.
One of the best affordable steakhouses. Good food quality, even better for those that choose own steak, good service and management is effectively dealing with pandemic challenges of staffing and safety.
Just went to another location for the first time and boy did it open my eyes... Everything came out cooked better(they know what medium rare actually is), the rice came out soft and fluffy(didnt realize it wasnt supposed to be that stiff), and everything was actually seasoned. It was a night and day difference from the Joliet location. Guess Im in for a drive now every time I want some Texas Roadhouse.
I cant say enough about the staff, friendly, helpful and interesting to chat with. I had a $35 bill and left the staff a $20 tip. They deserve it
The service was outstanding even though they were shorthanded. My friend ordered the ribeye well done it was tender and juicy the fried pickles were awesome I highly recommend Texas Roadhouse
Good food! Good service! Always busy and wait is long. Had to ask for the peanuts but other than that it was all good.
We made a decent size order and we had to wait 30 minutes past pick up time . Once we got home we realized we were missing half the order and on top of that my 4 medallion filet steaks were not even Filet they were just pieces cut off what look like something else burnt and nasty I will never come back to this place I’ll try and post photos
The wait staff was very hospitable and not only did the waitress check on us multiple times, but so did other staff. The only downside was the salmon I ordered (I know, salmon at a steakhouse). It was aovercooked and dry. I am so glad to be able to write a good review about roadhouse. We stopped coming here a few years ago because we just couldnt get a good steak.
Best food in area.good pricing.Best server(Jake) we have had and you can not beat the bread.
That’s my third time coming here with my wife. The food is always delicious! And the staff is really nice to!I wish I could post pictures. Looks like there’s not an option to do so on my phone.
The worst restaurant in the area! Their cooks are awful! The last 3 times I’ve gone my steak was overcooked and dried out. I will absolutely NEVER be back! The meat was so over cooked this time it looked grey! The manager Stephaine didn’t even apologize. She didn’t seem to even care that we we’re so inconvenienced having to go back to pick up a new one. I decided forget it. They lost my business for good. Stay away from this place. You’re better off at McDonalds!
Nice but prices have gotten insane.
We have been going here for a while now. Food is good and service is good. In fact there has been some times that someone has gone above and beyond and we make sure to ask for the manager to let them know. Most of the time people only let them know about bad things. They had a new person on the grill 1 night, the steaks came out absolutely perfect. We made sure they knew that and also on our way out said something to the cooks. We will be back of course.
Place was really packed my server started off seeming to be nice. But I quickly realized that wasn’t the truth it took 25 minutes if not more to get the bread. She never checked on our table she only talked to the table next to us and gave them 3 baskets of bread when we still did not have 1. Then when she did give us bread she threw it in the end of the table. I gave her the worse look , I guess she felt the vibe she had another server bring the main dishes. Food was good service was not.
Always a good time and good food.
We had a great time. The service was great as well.
Food pretty much as expected from this chain. Had to wipe our seats off ourselves before sitting down. Nothing that great at this location.
Amazing experience. Delicious food, wonderful service and to die for rolls and butter. I definitely will be back!!
Service terrific for a Saturday evening dinner as staff kept customers happy with attentiveness and smiles. Entrees- Road Kill done medium well was awesome - (chopped steak with onions and mushrooms.) 10oz New York strip medium well melted like butter to thumbs up. All meals were terrific. Will definitely visit this location and order these items again.
Very good steaks, great rolls, yummy baked potato. If you can handle the wait you should have a very good meal. Wait staff was very attentive. My wifes salad was fresh and tasty. Enjoy this place if you like steaks!
They were busy on Saturday afternoon, but my family of 6 was seated in just a few short minutes. The waitress was great and earned a great tip. A mistake was made with my order, but they corrected it at no extra charge.
Im love prime rib and TR serves it up well. I went last week with a friend as I was in the mood for a country fried steak. It was peak dinner time and I was pleasantly surprised we were able to get seated quickly. Its always a hit or miss thing. Nothing they can be knocked for. If the food is good, they will come. The service was spotty this night though. I ended up waiting for a refill even as the waitress came by a 2nd time to realize she forgot about it. We had the appetizer combo and it must of been sitting for a while as it was cooled down a bit. I was disappointed in that. The country fried steak was good. Everything on the main course was good. This night wasnt their best night, but it wasnt bad that I would not want to dine there anymore.
I hadnt had a good steak in a while so I got their combo plate 6 oz sirloin. The person I was with told me more then once to get the bigger meal. When my food arrived I was a bit overwhelmed based on what I got. I definitely needed a doggie bag and Im not small eater. You get a good value for your meal and the medium rare steak came out darn near perfect. I recommend adding the mushrooms for a buck. All in all it was a good evening and Id def go back another time.
Husband had a nice thick steak, mine was thin, so cooked more than should b. Kind of disattointed. Both rib eye.
Everything about this place makes me smile. From the minute you walk in the door and are greeted by staff and then served with the most amazing bread and butter to die for. Prices cant be beat for a mouth watering steak and then you get awesome country music while youre dining in. I would go here every day if I had the chance 😍
Always friendly and the app check in is very convenient
Honestly a great place. Love the peanuts they give out when waiting and waiting at the table. Fantastic fresh bread. With the cinnamon butter. I look forward to returning often great prices for great food. I get the pulled pork steak fries. You know what I plan to return this weekend. Getting an oil change and maybe a new pair of shoes.
We met with friends at this restaurant for lunch. my friend recommended this place. Well, it was very nice. the staff members were so friendly and we had an excellent feeling. The food was just great. We loved this spot very much and we shall definitely come back again. Highly recommended.
I do love the food at Texas Roadhouse the prices are very reasonable. I would have gave it 5 stars but had a small issue last 2 times I ordered food. One thing was I didnt get the cheese and onions or crackers with the chilli I ordered and sometimes they scrimp on the chicken critters. But overall the staff is always friendly when I pick my order up and Im always satisfied with the flavor of the items I order.
Best place on earth, friendly staff, tasty food
Just had lunch with my girlfriends parents for their anniversary. Everything was very good. Very good lunch prices and tasty food and also great service! The bread and butter at the table was amazing along with shelled peanuts!! Good job!!
Awful service. After waiting 2 hours to get in when I received my food it was cold they offered to get me a new steak and it took them over 25 mins. to get that then it was over cooked. No More you may as well be at lone star which closed down with this kind of service.
This was my first time back after its reopening and it was a fantastic experience! They went to great lengths to protect me and my daughter from the terrible disease thats ravaging our country. The waitress was very attentive and polite plus the food was delicious! Congratulations Texas Roadhouse!
While the food left a bit to be desired, both undercooked and under seasoned, it was more than made up by the exceptional service given by Carter! I can honestly say I have not had such a bright and engaging interaction with restaurant staff in years, if ever. He made the meal an experience, and I will love to return someday in the future!
This place has always been one of my favorites. I always choose to go here for special occasions. Ive been coming here since they first built this place and it honestly never fails to impress. They have absolutely wonderful service, their food is always delicious, and their prices are not bad at all for the quality and quantity you get as a whole. Highly recommend!
Sat at the bar and bartender was great. Food came out fast and hot. Oh and dont forget those rolls
Food was great. We all had the 8 oz. Filet and it was Very good, service was average at best. Seems to be the norm lately. Keep your expectations in check and you will never be disappointed.
Food was very good. Sweet potato was amazing. My steak was good, but Ive had better steaks here on other occasions that melted in my mouth. Ill definitely be back, though.
Being a US Army Veteran it is so nice that Texas Roadhouse delivers such a tasty meal for Veterans EVERY Veterans day. One of my favorites and will ALWAYS be at the top of my list. The country fried chicken is just crazy good...love the breading they use. Plus the steaks are awesome. Keep up the great job
Worst experience. Me, my mom, husband and kids went to eat. Waited an hour ok fine. Then they tell us we are to big of a group and cant sit together!! Ok whatever (my 1yr old shouldnt count)but they literally put us in different ends of the restuarant! Ok whatever the gave me a booster seat (not a highchair) for my 1 year old. She fell under the table. They didnt tell us that they no longer provide a menu. We have to scan the picture on the table to bring up the menue. Try explaining that to a 60 yr old! Then we ask for a menue and it went more down hill from there she stop coming over. My husband and 2 of my kids ate and left before we even got our appetizer!! When we did get our food it was cold!! NEVER AGAIN!!!
*Edit* They have redeemed themselves with a beautifully cooked filet, and amazing service for a birthday party!Honestly used to love coming here years ago when it was in its prime. Nowadays, its always overcrowded and the service is poor. The last three times Ive visited, all of the meat that the table ordered was not cooked correctly. Burgers were well done instead of medium, steak was half medium rare and half well done, the list goes on. The only reason Im giving two stars instead of one is because we were compensated slightly each time there was a problem, but unfortunately theyve become too inconsistent for my taste.
Great Food. Great Beer. Great service. Always crowded.I often get the sirloin grilled perfectly, but the different kinds of fish are another favorite. Good shrimp and the burgers are great too. Our steaks are always cooked perfectly. Great beer. They have great service but it is always crowed so get there early.
I eat here often and the food and service is never a problem. The servers know about the foods and drinks very well. I have food allergies and they are very accommodating to them. Its usually busy and the call ahead line option is highly recommended.
This restaurant produces amazing food, has very friendly and professional staff, and creates an amazing atmosphere. We had a great evening there, with entertainment by the lovely staff. Prices were good, and the grilled salmon was superb.
Used call ahead seating and upon arriving we were seated immediately. Friendly and knowledgeable wait staff in a fun atmosphere. Very good menu with a big variety of steaks, chicken, grilled shrimp, all reasonably priced, attentively prepared and generous portions. Also, a large full service bar . All in all, a very enjoyable casual dining experience.
I love this place! Originally started going to the one in Countryside every Sunday with my mama. We loved it, so now I go pretty often to this location (closer to home) with my boo. The prime rib is amazing & not expensive! Drinks are also delicious. Bartenders Alex, Andrew, and Kaylee are great and server Jazzy is awesome. Highly recommend for a casual steak dinner.
Total reviews rating 4.4
199 Reviews for Texas Roadhouse 2023:
Review №1
2022-04-12Had a nice side salad and the beef kabob. The rice that came with it was ok. Might ask for a baked potato to substitute the rice next time. Waiter was very friendly. Checked on us several times during our dinner.
Review №2
2022-05-24Easily the best steak I have ever had. Beef so fresh! The service, food, and atmosphere is fantastic.
Review №3
2022-07-22Everyone was very nice and polite, lots of smiles. Our server Taylor was wonderful and attentive. Steaks were cooked perfectly as ordered, with great natural flavor.
Review №4
2022-02-26The service was absolutely fabulous and attentive which is a huge compliment because this place was packed! Hot food was hot, cold food was cold and the peanuts were fresh! Yum and YEEHAH! Can’t wait to go back!
Review №5
2022-02-12I wasnt expecting much but it was surprisingly good. The ribs were tender and tasty. My husband enjoyed the country fried chicken with the brown gravy and my dad said the salmon was very good. Service was quick and friendly.
Review №6
2021-09-28T bone steak was delicious. The warm rolls and cinnamon butter that melted in out mouth. Oh my goodness. We had a birthday celebration. The look on my husbands face when they said ride the bull. He got into the saddle! 😁 The staff was so friendly. Great experience!!
Review №7
2022-03-21Fantastic place, great steaks. We had Tamara taking care of us, she was very friendly and very helpful and informative. I asked her if they put any alcohol on the steaks, she said no, and i asked if they grill the steak using the same grill for any pork products, she said I’ll tell the chef to clean up the grill and make sure to bot mix our food with any pork products. She alone gave this restaurant a 5 star review
Review №8
2022-02-08I love Texas Roadhouse just not this location. Drove 2 hours to have dinner. 2 out of 3 steaks had no seasoning at all on them. Loaded sweet potato only had marshmallows on it. Chicken Critters were soggy. Our salads looked and tasted like they were left over from the weekend. $75 for 3 people you expect fresh food for one and properly seasoned. We will drive 2 hours south next time we go to Texas Roadhouse.
Review №9
2021-03-01Very filling every time! You get lots of food for a great price. We usually order the shrimp and steak as our go to. I also love the mashed potatoes.Hannah was our waitress and did an excellent job. Very attentive and helpful throughout our dinner.
Review №10
2022-06-20Texas Roadhouse is one of those places you really cant go wrong with. You know what youre going for and you get exactly that. Staff is inviting, food is great, and the service is on point. They deserve a 4.7 overall. Now if you want a slight con it would be the crowd. Since this is one of the more popular steakhouses they are always full of people and sometimes it can be a bit loud or crowded. But they handle those crowds nicely. I never feel unattended or that its taking too long for my food to come. I suggest the ribeye if you go. If you can handle being around a lot of people and love steak this will always be a good pick.