Target in Galesburg
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Galesburg, Knox County, Illinois, US
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Health and safety
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Site: https://www.target.com/sl/galesb...
- Monday:8AM–10PM
- Tuesday:8AM–10PM
- Wednesday:8AM–10PM
- Thursday:8AM–10PM
- Friday:8AM–10PM
- Saturday:8AM–10PM
- Sunday:8AM–9PM
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The selections seem much less since the redesign of the store. The facility is very bright and clean now. The employees are very helpful directing you to the new locations of items. The check out staff was very helpful with checking out and getting credit for it in my circle wallet
They ruined the store. They have a lot less selection and things are scattered about the store. Purses are in at least 8 locations, gloves in over a dozen places, and drinks scattered throughout 5 aisles plus endcaps. Things are difficult to find. Theyve have raised prices significantly. Their clearance prices are much higher than regular prices at other stores as are their sale prices. The store seems obnoxiously bright, which might help older shoppers. THERE WERE ZERO CHECKOUTS OPEN. It is all self service. About 25% of items did not have prices on the self or on the product making shopping difficult. Several aisles were blocked by employees with huge carts and were unshoppable. A few other employees followed me around asking if I needed help. One No thanks should have been enough. There is now a Starbucks inside instead of the little sit down eating area that used to be nice if you were shopping with somebody who shopped too long. They have a few upscale organic items in cleaning supplies, toiletries, and feminine products but not much of a selection; the prices on such products are extremely high. In a town with fewer and fewer options, this a big disappointment, likely a corporate decision. Sadly the store is never as busy as it used to be, understandably so.
I dont like the new layout at all. The bathroom is never properly cleaned. They need to scour the sinks with soft scrub, wash down the walls inside the stalls, clean the corners out around the bottom of stall walls, clean the toilet handles and the handles in the stall doors. It always smells dirty and looks dirty.
The parking lot could be full but somehow (maybe the layout) makes it feel like you are shopping unencumbered and in a stress free environment. Quality products at decent prices and even better deals if you have the RED card (either credit or the one linked to your debit card) as you save 5% on every purchase. Combine that with the Cartwheel app and save even more! The staff, Jen, Thomas, Brendan, just to name a few - superb.
The Galesburg store has done so many great upgrades, but unfortunately has stopped manning their registers. The self-checkouts are a nice option to have, but not everybody wants to do the work themselves. Walmart has more actual registers open than Target does these days! Ive been in there on 2 different occasions, during different times of the day and its the same thing: no registers open, only self checkout....ridiculous. I was not the only customer in there unhappy about this. Please start opening more registers!!
Ordered on line and Changed the mailing address and information. Got I received the email they received the order it was not the right information. Called target and had to jump through hoops. They said they couldnt change the information.(even though the order was done an hr before).told me to call ups. Well a week later still did not receive my products. Ending up canceling my order.
Horrible service! I was checking out and because there was no price on one pair of pants I was purchasing it became a thirty minute fiasco. First, the gentleman who was checking me out needed someone to go back and check the price and when there was confusion about which pair of pants I was purchasing, I went back to help them find the pants. When I came back to the register to finish checking out there was a different female cashier who was now checking the person in line behind me out. When I asked what was going on?... I was given the answer from the new cashier that she didnt know when I would be back. Really? Im helping target employees do their job accurately so that must have been confusing for them. So I waited patiently for her to finish checking the other customer out and then she pulled my order back up in mid transaction. She then proceeded to check us out, However, in her zeal to check other people out and remove the cashier that was helping me, this new cashier put a free pair of pants in my bag. This pair of pants was used to try and find the price of the pants I was purchasing. So when I got home I had two pair of $30.00 pants for the price of one. Thanks Target! Of course, since I was honest I had to be inconvenienced again by Target by going back to the store and returning the FREE pair of pants. Thanks for your excellent service Galesburg Target. Especially when I returned the free pair of pants the customer service individual was rude! I demanded to see the Manager. He was less rude and very confused at how his employees were dealing with customers at the check out lines. These managers should know what is going on in their STORE!
My step dad bought a flat screen in moline il and once we got back home (many miles later) the screen was cracked! So at 9 pm that night we called and got a brand new one on hold and picked it up the next morning! Once we got there they had it all ready to go! We were out in 5 minutes. Great customer service!
This is a friendly store stocking apparel, electronics, household items, and health and beauty supplies. There is even a food counter with a few limited selections. The reason I rate it only four stars is because this is a smaller store which lacks the broader array of merchandise found in the larger stores like the one in Peoria, Illinois.
Total reviews rating 4.4
167 Reviews for Target 2023:
Review №1
2022-05-10I had not been in Target for a long time. It was always just easier (habit) to shop Walmart. Today, I couldnt believe how nice the store was! So many upgrades since I visited last. Beautiful store, space between isles, so many more products than I remember, nicely layed out, and best of all was the staff. Ginny my cashier was just terrific! Lovely happy person!! Explained how the red card, target circle savings worked, end caps, app, etc. All in all a very pleasant (and economical) experience and I will be shopping there regularly from now on.
Review №2
2022-01-03Our Target store has many friendly employees, but by far Jonathan Miller is the friendliest. I noticed several years ago how he greeted customers, always with a smile. I have seen this type of friendliness spread throughout the store. My brother visited from out of state and went to our Target. He commented how friendly everyone was. I believe this is due to Jonathans influence.
Review №3
2021-12-22Great store! Ive been coming here for years and any negatives I ever seen in the past are no longer there. This store and its employees do better than any other store, they are always striving to make improvements and make customers satisfied. All of the employees do a great job and are always super friendly and helpful, it isnt always easy dealing with the public because as you know there are people that are extremely rude for no reason at all. Thanks Target employees for your kindness its greatly appreciated!
Review №4
2022-01-03It is a good place to shop, but it does not keep the shelves stocked with items I needed. I have had to make three trips to get the printer ink I needed. I finally found it on the third trip. I can get it at Walgreens, but prefer Target.
Review №5
2021-10-15The employees are always so helpful and kind. They act professionally and also seem to be enjoying their jobs. The pharmacy staff is also always efficient and helpful.
Review №6
2022-03-16Called to check hours of Starbucks, they confirmed that its open till 09.00 pm. So Went in 08.40pm and it was closed. When asked they ***^^^^^^^*************
Review №7
2020-04-23This was fast and easy. I had all of my selections in less than 4 hours. You didnt even have to purchase a minimum amount to qualify for pick up like you do in other stores. I had to wait less than 2 minutes once in the parking lot. Great experience!
Review №8
2021-05-05Customer service is always amazing. The employees go over and above to help make your shopping experience a great one. I am always impressed!
Review №9
2020-09-07Its 7 minutes from my house. Closest store to me, I LOVE the updated store (Recently renovated) - feels very stylish and fun. The music playlist is top notch. Never have to wait for help - customer service is quick and ready to assist.
Review №10
2020-11-23Pathetic customer care at this Target tonight. I called in to check for specific TVs availability and asked to place an hold on the item (which was denied) because its a 40 min drive from my house. I was told there were 6 TVs in stock over the phone an hour before, but when I reached the place, there was only 1 TV in stock and they refused to sell to to me since it had a hold placed on it by someone else. When asked about the wrong information provided over the phone, the guy at the desk blamed it on a software malfunction. Such a disappointing experience from a go-to store! Expect much more from an iconic brand!