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Phone: +1 847-838-0808
Site: https://www.szechwanpalaceil.com/
Opening hours
  • Monday:11AM–9PM
  • Tuesday:11AM–9PM
  • Wednesday:11AM–9PM
  • Thursday:11AM–9PM
  • Friday:11AM–9:30PM
  • Saturday:11AM–9:30PM
  • Sunday:12–9PM
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Total reviews rating 3.7

169 Reviews for Szechwan Palace 2023:

Review №1

2022-08-13

After calling back to doublecheck the order, they still sent the wrong food. I got charged $1.20 extra for the wrong dish. I ordered Szechwan Crispy chicken and got sweet and sour chicken instead.The food was bland, and although the shrimp toast was good, it was saturated with grease.I wish the old owners still ran it; the food was good then. Its nowhere near as good now. 🫤

Review №2

2022-05-06

Like so many of these other reviews, we were disappointed when Szechwan Palace was sold. We would order delivery at least once a month and always highly recommended this place.The first time we ordered food with the new owners was a disaster. Nothing like the Szechwan Palace we knew and loved. BUT, it was early on, and we wanted to give it a second chance. I ordered again last night and was very happy. They were so friendly on the phone and at delivery, and when I opened the food I could immediately tell they changed something. Food was delicious and almost exactly how it used to be.

Review №3

2022-05-15

I ordered the BBQ pork today and Ive ordered it before, but this one is better than the ones Ive tried. I dont know if the chef had changed or something. The meat is soft and pretty flavorful. You wont be disappointed!

Review №4

2022-04-16

Update I have tried this multiple times since new owners have taken over also called to voice my opinion and everyone that loved eating here’s opinions to new owners and have been told they will try to translate it to new owner. I told them the food is now disgusting and and was told they didn’t change any recipes. Which is impossible if I’m don’t the only one that noticed it. I asked if they spent time with previous owner to learn and was told yes, but as soon as he left they did there own thing. It is a shame but I really hope this place goes out of business not the new owner owns a chain of Chinese restaurants in wi and is bringing his terrible WI food in to Illinois these only food from WI people from Illinois wants is cheese and beer.

Review №5

2022-05-01

I ordered delivery from Szechwan Palace tonight. After seeing all of the negative comments I felt necessary to post a favorable review. All of my food was tasty and piping hot. They said it would be 45 minutes before delivery but it arrived in 15-20 minutes. My only negative statement was they forgot the sweet & sour sauce for my bbq pork appetizer.If you have had a negative experience in the past, try it again. You may be pleasantly surprised

Review №6

2022-08-16

I would strongly suggest not coming to this restaurant the Chinese food is absolutely terrible. For starters I ordered beef teriyaki sticks they were extremely dry and had no flavor except for beef. Secondly I ordered chicken egg foo young the bottoms of the patties were burnt. I also got egg rolls. I took one bite and threw it out it cabbage tasted so stale and rotten. Absolutely disgusting. The price is kind of steep as well just for me and my daughter to order was about 60 bucks. We got two egg rolls one order of teriyaki beef sticks chicken egg foo young Mongolian beef small and regular size sesame chicken. Needless to say I will never be going back here again absolutely disgusting I dont know how this place is still in business. All I can say about this place is 🤢🤮 Yuck!!!

Review №7

2022-06-14

I have been going here for years. The last 3 times have been bad. I will not be returning. Wife ordered shrimp egg foo young. All lat 3 orders they have burned the eggs. I complained and all they wanted to do was give me a credit on the next order. I am not going back and they can keep the credit.I ordered sweet and sour chicken. The chicken was over cooked and very dark brown and all tiny pieces smaller than a quarter.In my younger days I would complain more now just not worth the stress. Instead I tell 10 people and they tell 10 people.Manager was not there. Any business should ALWAYS have a manager on site any time they are open.Trust me avoid this place

Review №8

2022-05-06

The salt and pepper shrimp at this place is the best Ive ever had! Eating it once was not enough. I want to try to salt and pepper chicken next time to see if its just as delicious.

Review №9

2022-03-31

It use to be the best Chinese food around but recently was sold to new owners and nothing is good at all. The rice use to be amazing and now it is absolutely flavorless and disgusting. I don’t think they are going to stay open much longer because the food is absolute trash. So sad the old owners are gone and the food has went completely downhill.

Review №10

2022-04-19

This was the to go to place. Me and my family tried again for the third time and its just not there. Its missing flavor. Orange chicken used to be crispy and flavorful now its quite the opposite.