Sylvias - Amlings Flowers in Arlington Heights
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Arlington Heights, Cook County, Illinois, US
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Site: https://www.sfbuds.com/?srccode=gmb
- Monday:8AM–6PM
- Tuesday:8AM–6PM
- Wednesday:8AM–6PM
- Thursday:8AM–6PM
- Friday:8AM–6PM
- Saturday:8AM–4PM
- Sunday:8AM–2PM
Sylvia’s provided the floral arrangements for my wedding in September, and they were stunning! I can’t say enough about Sylvia’s and how much we loved what they did for us! Kristina was so easy and comfortable to work with from the beginning. During our first meeting, we talked through everything I was looking for, and she was flexible and super helpful as we finalized the decisions. She worked with my budget and didn’t pressure me into adding things, which was MUCH appreciated during the pricey wedding planning season. She was able to present me with realistic and affordable (but still beautiful) options for every dream idea that popped into my head about what I wanted my flowers to look like. I felt confident that she understood what I was looking for when I left our consultation.When I saw the bouquets for the first time on the wedding day, they were exactly what I had envisioned - absolutely gorgeous and dreamy, and I could barely take my eyes off of them. They added a lovely touch to the day and all of our photos. I couldn’t have been happier with what Kristina put together for us. I would recommend Sylvia’s to anyone who is looking for beautiful flowers for an important event.
I have used Sylvias since I was 14 years old for Homecomings, Proms, funerals, etc. So when we had to pick a florist, I only wanted to work with Sylvias. Everything was absolutely perfect for our October 4th wedding! All the arrangements turned out beautifully and we received several comments on how gorgeous the flowers were! We worked with Kristina and she was absolutely wonderful. She helped us stay in budget and helped us create a vision for the types of flowers we wanted with little help from us! All we knew is we wanted sunflowers, and I wanted lilies in my bouquet because they are my favorite flower. Other than that, Kristina did the rest! We even had them make a collar crown for my flower girl who was my dog! I would recommend anyone to use Sylvias as their florist! They are the best!
I worked with Kristina Lang for my wedding flowers and it was a dream come true. She worked with me to best suit my needs and budget, which ended up being easier than I thought. She was knowledgeable, kind, and professional in all of our interactions. The flowers turned out BEAUTIFULLY as well! The employees at Sylvia-Amlings Flowers really take the time to understand your vision and then make it a reality. I highlight recommend using them!
Have used Sylvias time and time again for special events and even something so last minute came together so beautiful for a backyard wedding!! Beautiful cascading flower arrangement! Boy was it heavy but totally worth every penny! Absolutely stunning! Would continue to recommend for years to come. Kristina is always a pleasure to work with!
I ordered a arrangement of fresh cut flowers called HAPPINESS to be sent to the hospital for my sister the vase had a crack in it I called them and asked if they could send a new vase well they went above and beyond told me how sorry they were and sent a new arrangement to her which was bigger then the original. No charge to me excellent customer service I will always use Sylvias. Thank you she loved the flowers they were absolutely beautiful
I worked with Kristina Lang at Sylvias for my wedding and had a wonderful experience! The flowers were absolutely beautiful and exactly what I wanted. Kristina was flexible, even when I changed the scope of what I wanted pretty last minute. I live in FL and she was willing to meet with my mother and sister-in-law for 2+ hours to get every detail right. Sylvias/Kristina are highly recommended!
I had the most wonderful experience with Sylvias for my wedding in August 2016. The best part of working with Sylvias, aside from the high-quality flowers, was the customer service provided by Kristina. From the moment I met her I knew that Sylvias was where I wanted to give my business. Kristina helped my vision come together by asking the right questions and thinking of complimentary colors in addition to my original vision. She was quick to respond to my inquiries and patient with any changes I made...there were quite a few! The flowers were beautiful and exceeded my expectations. When we discussed the flowers I could picture it in my mind, but what she provided was above and beyond. There are many things you worry about when planning a wedding, but flowers were the only thing I was never concerned about! Thank you!
Kristina was wonderful to work with! She brought our vision (aka pinterest board) to life! We werent sure exactly what we wanted but she helped us decide everything- from the bridal bouquet to the centerpieces to flower crowns for the kids- we are so happy we went with Sylvias!
Better late than never! While its been almost a year since my wedding I wanted to write a great review for Sylvias staff, especially Christina. My alter bouquets shown in the pictures turned out gorgeous! I was so sad they couldnt last forever. My bridesmaids bouquets also turned out very cute. However, within my bouquet I had a break in a petal of my main lily, luckily it wasnt visible from afar. Aside from that little break everything turned out perfect! Christina was absolutely great, keeping me in the loop of the order, drop off and pick up times, etc. I highly recommend using Sylvias as your florist. Their prices are reasonable and youll love their service.
I used Sylvias as the florist for my wedding in August 2016. We worked with Kristina and she was an absolute delight to work with. She was accommodating, responsive, consultative, creative, flexible, friendly and fun. Kristina understood our budget and had an idea of what we were hoping for and ran with it. The end result exceeded expectations.
I ordered flowers to be delivered a week ago and was only charged the day before (pleasant surprise). I sent them as a gift & of course my partner was asleep. They were kind enough to call her back and make the effort to deliver them the day of. She loved them. A bit pricey, however they met expectations.
Kristina helped me with my order. She responded promptly with my requests and would email me right away with any questions. On the day of the wedding, the team arrived on time and worked with my event coordinator. The flowers they put around the gazebo looked beautiful and I loved the bouquet and free standing flowers they designed. If I lived closer to the flower shop I would definitely go there for all of my floral needs. I also would book them again in the future if I ever need floral décor for an event.
I chose Sylvias to order flowers for my aunt and uncle who are out of state, not well and shut in due to the pandemic. They needed a little cheering up. I actually called this florist before placing my on line order. The staff was so courteous and accommodating, I cannot praise their customer service enough. My cousins sent me a photo of the flowers. They brought much joy.
Kristina and Sylvias flowers did such an incredible job with the bouquets, centerpieces, and flowers at my wedding this summer! Kristina was wonderful and her work was absolutely gorgeous! Everything she created was exactly what I was imagining and I was so grateful to put all my trust in her for a stress free experience! I highly recommend them!!!!
Sylvias did an awesome job with my flowers! Kristina totally understood my vision and she nailed it! I could not have been happier with how the floral centerpieces and bouquets turned out - they were stunning! Kristina was very easy to work with and very responsive. I definitely recommend Sylvias! Not to mention, they were very affordable.
We ordered four boutonnières and two mothers’ corsages for our wedding last Saturday, and Kristina did an absolutely beautiful job. We insisted on sunflowers, which are not always the easiest to work with (particularly for boutonnières) but Kristina was up for the challenge and very helpful in offering suggestions. We did opt to use Viking mums for our mothers’ corsages (they are daisy pomps but have the same coloring as sunflowers), which Kristina accented with my favorite flower (alstroemeria) and seeded eucalyptus, which matched the special accents on the groom’s boutonnière. We did not hire a photographer so these pictures don’t nearly do her work justice, but it gives you an idea. Overall, the boutonnières and corsages were beautiful, elegant, simple, and exactly what we were hoping for. Thank you so much Sylvia’s, and thank you so much to Kristina! She is a true artist.
Sylvias was a staple of my childhood from dances to special occasions. I now live in Colorado but still rely on Sylvias to deliver beautiful flowers to my parents who still reside in Arlington Heights. I can count on fresh, gorgeously arranged bouquets that spread the love when I cant be there in person. The latest occasion: my Moms 65th birthday.
We used Sylvia’s for our florist for our wedding, and surprisingly this is the same florist my parents used many years ago for their wedding. We worked with Kristina Lang and she was amazing! She helped us stay in our budget and still get the exact look we wanted. I researched many places and this by far was the best when it came to price and quality. We were so pleased with all of the flowers for the whole day (bouquets, boutonnieres, cake flowers, and the garland around out centerpieces). I highly recommend using this florist for your wedding! You will not regret it! The whole process was seamless and flawless!
The team at Sylvias - Amlings Flowers were fantastic to work with. They worked very closely with me to create exactly the arrangements I needed for the memorial service of a co-worker and very close friend. Their help was greatly appreciated as I am located in the Atlanta GA area and not familiar with florists in the Chicago area. I gave them details of what I was looking for and they knocked it out of the park! The team was also very friendly and accommodating! Thank you for your assistance and your kind spirit during a very difficult time!
Call Sylvias on a Sunday morning. I needed a floral arrangement for a memorial Service @ 9:00 AM the following day. We talked leter in the day to discuss some options for flowers in the arrangement. The flowers were beautiful and were delivered before 9:00 AM. Great customer service!
Flowers are beautiful and staff are nice, but...The Flowers are a special gift for your loved ones, they express your love.Its awful when your gift dies the next day.Bought flowers from here twice and bought times the flowers dies next day.Never had this experience when bought flowers from trader joe , right close to them, or any other place.Dont know whats going on with flowers from Sylvia maybe they are not fresh or so, but definitely not buying here any more !
On Valentine’s Day, my daughter and I received the most breathtaking arrangements. It definitely made our day!! However after 2 days, the flowers were dying. I assume it was due to the cold weather while out for delivery. I called and spoke with Kristina Lang, about what happened. She was super friendly, and had amazing customer service and said she would send a replacement. I received the replacement today, and once again I was blown away with how beautiful it looked. Thank you, Kristina Lang for listening to my concerns and replacing my order. I will definitely spread the word and will order again soon. It’s nice to know, you guys truly value your customers and go above and beyond to make us smile with beautiful arrangements.
It was such a pleasure working with Betty W. I ordered flowers over the phone (from LA) and also had my Mom (from FL) on the other line. Betty was extremely professional and patient with working with us. There were several details regarding our order especially with the SCRIPT and how we exactly wanted it displayed with the flower arrangements that we ordered. She was very accommodating and was patient in taking down all of the information that needed to go on the script and note card. We were ordering flowers for my aunt and my dads sister who just passed away in Chicago. During this difficult time, its nice to have someone who is genuinely a good person to work with, since we just lost a loved one and it can be a stressful time for the bereaved family. Thank you again Betty for helping us out and being so kind to us. We will definitely recommend you and Sylvias-Amlings Flower Shop to our family and friends in the future. Take care always! ADDITIONAL NOTE: Thanks for sending the photos of the floral arrangements we ordered since we were unable to attend the funeral services. They were beautiful!!!
The order was mixed up and the flowers we received were not as ordered. However, when I called the shop, they responded immediately. I stopped in later to speak to the manager and he was very gracious and helped to make sure I was satisfied with the outcome. He not only provided me with what I asked for, but he made sure that there was additional compensation for my mixed up order. Thank you for making my difficult day easier.
I highly recommend Sylvias-Amlings Flowers, thank you Mr. Gerald Tuley for your professionalism, expertise and generosity. I appreciate all your time and efforts by welcoming me and trying to please me to my liking into your beautiful floral and plant store. Today is the first anniversary without my beloved, sweet father, the two beautiful zygo cactus Christmas plants will keep his memory alive, thank you, Janice
I call from AZ to order for my mother-in-law on special occasions. These ladies are soooo nice and deliver the most beautiful flowers every time. I dont even tell them what I want- they design their own creations and deliver something absolutely gorgeous every single time!! You wont get service like this anywhere else!!!!
My husband was on the phone placing an order for delivery for his mother’s birthday. Young woman on the phone that was taking all of his info for the order was on our car Bluetooth.While my husband was looking for his card to place the order, the woman overheard the music playing on my sons I pad and starting singing along! So hilarious and personable!She actually somehow got us to purchase flowers above our budget!She asked his range of how much he was looking to spend, he said he didn’t know. Her follow up question was “ Well. How much do you love her?” My husband and I are still laughing about it! We want her to work for us in sales! Someone give us her name! 👍🏼As for the flowers, the recommendation she gave us was spot on with what we asked for. Plus, they looked beautiful!My husband and I are incredibly satisfied with their services at the Arlington Heights location. We typically have ordered from their Elmhurst location I believe.This is the place you want to call!I 100% would recommend this place to anyone looking to purchase any arrangements!
For many years now, I’ve been calling upon Sylvia’s Amlings to help make the Atlantic Ocean separating me from my family just a little less present. And for many years, the team has been a godsend. Every single delivery is a direct reflection of the hearts and hands behind each arrangement. If, for some reason (though extremely rare), a flower was not in stock, I was contacted to see if I wanted to follow through with the purchase. It is reassuring to know that there are such caring human beings in this ever-virtual world of ours, where reaching out, touching base, and ensuring that the business-to-customer contact is, above all, a human one. Most of my exchanges (by e-mail) have been with Gerald « Jerry » Tuley, an extremely responsive and reassuring force, who will stop at nothing to ensure satisfaction. The majority of my orders have been for same-day delivery, and the emotion that Sylvia’s Amlings arrangements have brought time and time again, despite time-sensitive orders, to friends and family is simply indescribable. The quality, variety and freshness of their flowers just have a very special way of getting across that very special message – they are the compassionate ear, the overdue hug, the thrill of a college admission letter, the needed comfort when in mourning. A special shout-out for their « Designer’s Choice » arrangements – give the team free rein to follow their inspiration and their osmosis with the diversity of flora overflowing with color, fragrance, shape. Let the surprise work its magic – I can assure you that the result will take your breath away. Flowers should never be taken for granted. They are LIFE, and Sylvia’s Amlings composes just that. LIFE.(I just had an arrangement delivered, and got to see, in real-time, via Skype, the emotion… it is like none other to see a loved one feel wrapped in floral love and affection. Thank you, again! Ever-grateful for your dedication and commitment.). You are like family to me. Many thanks! Health and happiness to all, always. :)
I worked with Kristina for our wedding flowers and she exceeded all of my expectations. From the beginning she helped guide us through our options, always being transparent on cost and offering advice on what would be the most durable throughout the whole day. We made several adjustments to our order and peppered her with countless emails, and Kristina accommodated all of it with a smile. She even let me have a sneak peak of the arrangements the night before the wedding just to be sure everything was to my liking. We were very pleased with the quality of our flowers and received many compliments. I would recommend Sylvia’s to anyone looking for a wedding florist.
I ordered flowers for my daughters bridal shower. Table centerpieces and a couple of arrangements to decorate the room. My daughter and future son in law are VERY particular. Everything was stunning. We had never seen such pretty roses before. I worked with Kristina weeks ahead of time to get the color scheme just right. She was a true pleasure to work with. Sylvias is definitely my goto florist for flowers that need to be perfect for any occasion.
Website displays false advertisement, would have not purchased from them if the website was accurate, heads up, no they do not do same day delivery in chicago, but had to pay $20 extra to have my order cancelled and have to wait for my refund until the manager gets back on friday!
I live in CA and needed to have some flowers delivered to a family member in Buffalo Grove, IL. Sylvias - Amlings Flowers was kind and accommodating on the phone. I told them my price range, asked them questions, and they were able to put something together for me. Another thing that was nice, was that they sent a delivery confirmation email. When I looked at the email, I noticed that the street address was incorrect for delivery. I called them right away, and, once again, they were very kind and said that the manager had already gotten to the bottom of it (and figured out the correct street) and had relayed that info to the delivery driver. Good experience all around.
I highly recommend Kristina at Sylvia Flowers for wedding flowers!! I felt like I was working with a friend who wanted the best for me. She is extremely kind and professional and was able to work with my budget and create beautiful bouquets that looked amazing! When I came into the shop, she would always greet me with a smile and was eager to show me how the flowers were coming along. She was quick with communication via email and phone and very professional. Kristina is something special and very talented when it comes to making your wedding day beautiful!!
Update : manager Jerry was very professional,gave me a call and asked what they can do for me . Definitely 5 stars for the customer service ,and ,as I already said,flowers were nice regardless my issue with order. It’s been three days since wedding and it still looking fresh :)Ordered a bridal bouquet from Sylvia’s flowers for my wedding on September 12th and I wasn’t quite happy about it . When I was placing the order , I brought in 2 printed pictures with two different bouquets on it . One was the style i wanted ,and the other one had the flowers I wanted . I explained to the older lady who was taking my order that I wanted the bouquet from the first picture but replaced with flowers from the second . She went to the back to talk to the manager about the price . Then they charged me 200$ (because the bouquet I wanted had a lot of greens in it,and it was supposed to have volume) . After all I received just the bouquet from the second picture(which was smaller ,and would cost me 150$ if that was my original order). I asked this lady twice if she understood what I wanted and she said yes and she would explain it to the florist designer,but I guess she didn’t . I didn’t pick up flowers that day and when it got to me I was a little upset ,obviously. However,I’m not trying to be rude and say bad things ,flowers were pretty nice and I didn’t let it ruin my special day, just want to make sure no one will have this issues in the future.
I am so thankful I found Sylvia’s because they not only are one of very few shops that is open on Sunday but they did such an amazing arrangement for me. Today is our first wedding anniversary and I wanted to surprise my wife with a beautiful arrangement but I couldn’t find a single place that was open and would be able to make that happen until I found Sylvia’s. They were so nice and accommodating and seriously made this huge beautiful arrangement that greatly exceeded my expectations. My wife absolutely loved it. Thank you Sylvia’s! You will not be disappointed with them and I now have my new go to flower shop!- Mick
This place is great! I ordered flowers for my grandmother to be delivered to her rehab center while she was recovering from surgery. When she suddenly had to be transferred back to the hospital and the flower shop had already sent her flowers out for delivery, they were able to stop the delivery and reroute them to the hospital. Very nice people!
I used Sylvias for my wedding florist and Kristina Lang was nothing short of absolutely amazing and creative!I knew nothing about flowers when I went into my first appointment -showing Kristina random pictures and giving her very unorganized ideas of what I envisioned for my wedding day.Kristina went above and beyond my expectations for our flowers. Our unity candle arrangement and bouquets were absolutely beautiful. I received so many compliments on how great they looked. Every time I called with questions, Kristina was responsive and made me feel at ease.Thank you SO much!
The ladies at Sylvias are always friendly. I have been coming in for years, and they have always helped me to get what I want, and for the right price. Grace was particularly helpful, and when I came back in for another of the same item, she was quick to prepare another bouquet for me, while Margaret rang me up, so I could get on my way.Got to make my wife and my mother in law happy!Will keep coming in!
Ive heard good things about this florist but unfortunately, my expectations were totally not met. Getting flowers for your partner whose a florist themself is not an easy task. So when she found out where they were from, super excited! But that joy did not last. The flowers were beautiful the day of purchase, but already wilting after two days! Ive bought flowers from other florists that last a lot longer for the same price point and even less. Flowers definitely not worth it for the price I paid.Edit: They have exceptional customer service and if you have any issues, they want to fix it right away.
We worked with Kristina for our wedding in September and she was amazing!!! She was great with coming up with ideas and suggestions and our flowers could not have been more gorgeous! She was very willing to work within our budget and the product was exactly what we had hoped for. She was also so flexible as we revised and refined our order and made it so easy and convenient on the day of. I received so many compliments on my bouquet, it was exactly what I pictured. We also decided a few months before to have an arrangement for our unity candle and it was incredible! It looked amazing at the church and we also used it at Kristinas suggestion at our head table at the reception. It really added the finishing touch to the room; it was worth every penny. I had complete faith in her setting up the reception the day of and she did not disappoint! Our room was exactly what we had hoped for and we received compliment after compliment on how beautiful it was. All in all wed hire her again in a heartbeat and highly recommend Sylvias!
I highly recommend Sylvias Flowers!! I was looking for a florist that was affordable and really cared about my wedding. I found Kristina Lang and she was absolutely wonderful. From day one she answered my many questions and stayed within my budget! Kristina always answered my emails within the same day if not the same hour. The flowers were so beautiful and everyone commented on them! Kristina paid so much attention to make my wedding day perfect even though she was organizing flowers for 9 other weddings that same day. The flowers were delivered on time and she did everything she could to make the process less stressful. I will be going back here for all my flower needs in the future.
As a bride planning a wedding from a distance, I was looking for a florist that would be communicative, capable, and skilled. I wanted a florist that I could trust to deliver a high quality product without constant guidance.My mother-in-law worked with the ladies at Sylvia’s-Amling’s Flowers for months creating a vision for the ceremony and reception. Kristina Lang was knowledgeable, proficient and a pleasure to work with! All of the florists were meticulous and conscientious while maintaining a high level of professionalism throughout the entire process.They were extremely flexible and able to modify arrangements to our liking even the day before the wedding. Our final product was just stunning and our floral centerpieces were very impactful. Our guests would not stop talking about them!! HIGHLY recommend Sylvia’s-Amling’s Flowers!!!!
Kristina helped me out with 2 bouquets for my girlfriend and her daughter. I know nothing about flowers but Kristina kept reassuring me that they would love them . And they did !!! I got major brownie points . She was so helpful and so friendly. Will definitely come back
I ordered flowers for my wedding from Sylvias Flowers and was very happy with them. Every staff member I interacted with was always very helpful and nice. My main contact gave a lot of good advice about which flowers would go well together as we created my bouquet. The price was good. The flowers for my wedding turned out absolutely gorgeous, especially my bouquet. I had an idea what I wanted and which flowers to include, but I left it to their specialists to create. My bouquet lasted for quite a while after the wedding and I admired it every day. I was so sad to have to dry it afterwards. I would highly recommend them.
One of my best friends from college recommended Sylvias and working with Kristina after her positive experience with her own wedding. I am so glad we took her up on her recommendation!!!Our flowers were exactly what we wanted!! Working with Kristina was like working with a friend from the very start! She listened to our ideas and was respectful of our budget. We never felt pressured or unheard...even when I changed my mind a time or two on what I wanted! I appreciated her attention to detail and ideas! I have recommended Sylvias and Kristina to several friends and family and will continue to do so!
Thank you Diana for such wonderful personalized customer service! The pink Roses I had ordered for my wife were not available but Diana personally called, not once but twice to discuss my options and then sent a video of the flower arrangement I had chosen before it was delivered! The flowers were beautiful and my wife was more than pleased! Again, thank you for such wonderful service! I thought that kind of personal care had long disappeared. It is great to know you can still get that at Sylvias - Amlings Flowers!
From the beginning until the end of the contacts needed they were very efficient and highly professionals. I worked with Kristina and Jerry. The arrangements, flower types and turned out to be beyond my expectations. All very fresh flowers. Everyone gave onus compliments on it. The pricing and delivery agreements was very good as well.I highly recommend Sylvias services!
Sylvias Flower is by far the best flower shop I have ever dealt with! I had my wedding is June of this year and my flowers were fabulous! I was working close with Kristina and Jerry and I couldnt ask for better service. They both are very prompt with getting back to you and knowledgeable. My flowers for my wedding came out better than I could ever expected! Big thumbs up to Kristina and Jerry! Thank you for making my special day even more special!
Ordered a Mothers Day Special arrangement for my Mother-in-law, she was very pleased with the bouquet, and said that it had roses and orchids. I ordered it without a picture so wasnt sure what shed receive. Thank you Sylvias for taking care of my MIL and making me look good!
I have been working with Sylvias for almost 2 years now to send flowers to our staff for numerous occasions and I have always received the most excellent service. I do most of my ordering through email, and Jerry always responds promptly. He answers all of my questions to find the perfect arrangement and always works within my price range. They have a great variety of beautiful flowers to choose from for any occasion, and the most reliable service, from order to delivery. I would recommend Sylvias to any individual and especially any business who frequently sends flowers.
I was supposed to get flowers on Valentine’s Day and didn’t realize it under my fiancé asked if I had received anything which I had not. The day was coming to an end and no flowers. I tried to figure what happened and lead to a miscommunication and misunderstanding. BUT today I received the most beautiful arrangements today with a wonderful note. Thank you for your words. Sylvia hired a staff that is willing to rise above their ego and make sure every customer is satisfied. I work at The Merchandise Mart-which is confusing on its own. We have two floors at 2,000 + employees. I really appreciate the flowers and the vase-so beautiful! My first floor office are enjoying the view of the flowers and vase as well. Thank you again!
I received a beautiful arrangement from this florist for my birthday from a friend. The delivery man, John, was so pleasant and accommodating. There was a small issue with the flowers so I called in and Christina was very friendly and concerned and she made it right. I would definitely recommend this florist.
Yet again, another spectacular arrangements sent to my friends who always gush about the arrangements that they receive from your store.My heartfelt thanks!!!!I live in Georgia and have dear friends in Arlington Heights. I have used Sylvias several times in the past. My friend has always called to tell me how wonderful the arrangements are. I plan to continue to use them for future orders. Thank you!!!!! So comforting to know that even though I am hundreds of miles away, my friends will get a beautiful arrangement every time!Laura
Now I understand why Aylvias - Amlings Flowers is 5-star rated. I ordered flowers to be sent to an address in Prospect Heights. The driver phone the party and the phone number that I provided was disconnected. He left the flowers in the shade and called back to the florist who called me. I was in limbo. I had given the florist the only address and phone number that I had. Then the current resident phoned the florist and explained that the party had moved. She provided their new phone number and new address. The florist phoned me. I happily agreed to the extra $12 delivery charge to have the driver return to the house, pick up the flowers and deliver them to the new address. It was a combination of Margie and Kristina providing great customer service and follow up. I am grateful and impressed. They go the extra mile. David Koehler
We used Sylvias to send poinsettia plants to 220 of our customers. We were very late this year compiling our info and Sylvias delivered 220 gorgeous plants to all of our customers in just over 1 week. Christine was so helpful and accommodating. We couldnt be happier with the service they provided or the plants that they delivered. Weve gotten several phone calls, emails and pics from our customers thanking us for the beautiful plants. Sylvias did a wonderful job for us and I cant thank Christine and the team there enough for their wonderful service and all the help they provided. They went above and beyond!!
Sylvias was recommended to me. I live in WI and wanted to send flowers to my sister for a special BD. The person that took my call was VERY pleasant and helpful. The arrangement was beautiful and priced very reasonably, and arrived right on time. My sister loved them! I would highly recommend Sylvias.
My husband and I married this past October (2018). Finding a place that had beautiful flower arrangements at a reasonable price was a difficult task. During my research, Sylvias was on my list of places to visit. I couldnt have asked for a better place to provide flowers for my wedding. I worked with Kristina during the pre-planning and the day of my wedding. She is an amazing florist who truly understands your vision. I am the type of person who has a vision for everything but cant seem to put it all together. I brought my ideas to Kristina hoping she could make sense of them. Not only did she meet my expectations, but she went above and beyond. She made suggestions that I had not even thought about and made my vision of my wedding day flowers even more perfect. If you are looking for a florist for any event, I highly recommend Sylvias!
Cool store looking store but I wasnt happy with the service nor the arrangement.Usually I can just ask the florist to make something based on color preference and they can get it done within 5 minutes with really good organization of the flowers, as well as strategic placement of greens. However, this florist was really difficult to just ask for advice, took waaaaayy too long to make, and at the end didnt even look good. The different types of flowers werent mixed up to spread the colors, and instead just looked clumpy. I asked for a sunflower to be added in, and it didnt even face the same direction as the rest.
I have to say certainly I did not have a good experience here. I walked in to order a dozen roses (long stems) for a pick up on next day. When I was waiting, one of the store ladies asked me if I needed help, so I said, Im just looking for a dozen roses. Then even without asking me what I wanted, she said you just can go into the fridge and pick one!.... in a very unfriendly manner. They had dozen roses for sale for $10 or something, but that was not what I was looking for. So I walked in to the fridge and walked out. The woman gave me a glance and she really looked like she didnt want to deal with me. Then the other lady said, Ive got it.... then the woman said, Are you sure?.....She really made sure that I felt like I wasnt good enough for them. I will never go back there again.
I ordered flowers for mothers day and had to call the store to change the recipients address last minute. I knew they probably couldnt have delivered the flowers on mothers day since I made the changes on mothers day so I was ok with them delivering the next day. The woman I spoke to on the phone was not pleasant to speak with from the beginning of our conversation. I gave her the benefit of doubt since it was mothers day and it was probably very busy and hectic so I was very friendly with her. She still continued to give me attitude all the way to the end of our conversation. I called the store the next day and another woman had told me the flowers were out for delivery at 11am. The flowers werent delivered until 6pm. When my mom received the flowers it did not even look like the flowers in the photo on the website. I am disappointed in their customer service and the delivered flowers. I probably will not purchase from here again.
Kristina did all of the flowers for my wedding, and they were just gorgeous! In addition to being the most beautiful wedding flowers I have ever seen, hers were also the most reasonably priced of all the florists I checked out. I used to work for a florist and I have seen a lot of different arrangements, and her work is breathtaking! I preserved my bridal bouquet and even that still looks stunning, so much so that it is sitting on my mantle in a vase. My photographer even commented on how well the flowers turned out in comparison to other arrangements that she has seen. Thank you Sylvias!
I called in and spoke to Gerald. Most kind and helpful on the phone. I live in Canada and missed my nieces wedding today. Gerald also printed a letter that I wrote to my niece and included it in the delivery. I was told the flowers were beautiful. This really made me feel better during a time when I wish I could be there in person. Great florist!!!
I order flowers on a weekly basis from Sylvias. Betty is amazing! When ordering flowers she is always very very pleasant and helpful. She always accommodates our practice and the patients have all complimented the arrangements. Our office orders a large amount of arrangements for our patients and we are never disappointed. We highly recommend Sylvias
I needed same day, last minute flowers for a funeral visitation. I live in Indy so I needed a local florist to help. Sylvia’s was SO accommodating!!! I called and the lady who answered helped me pick out the perfect bouquet. The visitation was from 7-9pm at a church and the church was closed when the normal delivery driver tried to bring them. They normally don’t deliver after 2pm but Jerry said he would deliver personally after they closed and got the flowers to the church by the viewing at 7pm. This was WAY above and beyond!! I would give more stars if I could!!
Awesome. Outstanding. Funerals are stressful enough. Jerry at Sylvia’s took that all away. The staff is so kind and caring. The walked us through the process help with being economy minded. And when we saw the completed product we were so moved. Delivery quiet and on time. Our guests could not stop commenting on the beauty. Thank you Sylvia’s. Loyal customer over 46 yrs. You Are The BEST ,!!
To make a long story short, I was a walk-in on Mother’s Day without a plan. The ladies at Sylvia’s were amazing, especially Grace. She went above and beyond to squeeze in my request on what has to be one of their busiest days of the year. I gave her my budget and what she created was breathtaking. My wife was floored. It’s been a long, long few months for her and Grace totally bailed me out. I’ll be going back to Sylvia’s for sure! But next time I’ll be calling ahead!
From the beginning of our experience through the end product...Sylvias delivered beyond our expectations!!! We worked with Kristina and Jerry for our daughters wedding in Arlington Heights and they truly care about every detail. We highly recommend them for all floral needs, especially weddings!!!
I had an issue with an order, and Gerald called me the same day, apologized, and helped to make things right. They sent replacement flowers to my home promptly, and called back to make sure I was happy with the order afterwards...I appreciated the hard work and great customer service, this was an anniversary gift so it needed to be right and they came through for me. Thank you!
My husband and I got married this past May in Arlington Heights and had the pleasure of working with Kristina on all of our floral arrangements. Prior to my meeting with Kristina, I had met with another florist in the area to discuss some initial ideas and pricing. I left that 2+ hour (!) meeting feeling completely overwhelmed by all of the options and seemingly endless stream of decisions that needed to be made, and also not entirely satisfied with the quote I walked out with. Meeting with Kristina was a breath of fresh air - I was out the door within 45 minutes, holding what I thought was a much more reasonably-priced quote that contained arrangements I was much happier with. Kristina seemed to immediately pick up on the fact that neither my husband nor I are overly picky about (or familiar with) the specific flowers used in our arrangements, was mindful of our budget, and saw the vision we had for our wedding despite my husband and I only having a couple of general pictures to go off of. She helped coordinate with our venue to get a garland arch hung from the ceiling for our ceremony and worked with us to re-purpose pieces from the ceremony to the reception to cut some costs. She was extremely responsive to emails and our unannounced stops by the florist, receptive to last-minute changes and adjustments, and friendly to work with. Highly recommend Kristina for any floral needs - she was an absolute joy to work with!
We used Sylvias for our wedding this past August and we could NOT have been happier!! We met with 6 other florists before my sister-in-law told me to go see Kristina at Sylvias. We were a little frustrated because we didnt think any of the florists were actually listening to what we wanted at our wedding. I would explain and show pictures of what we wanted and they would start putting in their two cents about what we should have, which was not what we wanted. We finally met with Kristina at Sylvias and INSTANTLY felt comfortable with her. She actually cared about what we were looking for and helped us get something super similar to what we wanted and still stay within the budget we wanted to be in. With all of the stresses of planning a wedding, dont stress about the flowers! I would highly recommend seeing Kristina at Sylvias! She is amazing and so is the staff there!
The flowers were beautiful that my son sent from California via Sylvias. However the next day 2 big blooms died and saw that they were cut too short and had no water. Not only did Sylvias redeliver the identical boutique on Mothers Day they stopped over a third time with an additional grouping. Customer Service at the highest level and the most beautiful arrangement I could ask for. Thank you!!!
Rich from Sylvias in Arlington Heights did an amazing job with our flowers for our ceremony and reception hall. I went to several florists when shopping around and he was well priced and actually seemed to listen to what I wanted. We had picasso and purple calla lilies with white and lavender roses...they turned out more beautiful than I even imagined! He called me a few days before the wedding to verify the order and I stopped in to see the colors of everything, they really pulled together some beautiful arrangements using my descriptions from our first visit to the shop. No complaints!
The flowers for our wedding this past March were GORGEOUS!! Kristina and the whole staff did an amazing job and it was even better than I could imagine. We got so many compliments from guests on how beautiful it was. We couldn’t have asked for anything better for our wedding so THANK YOU!
I purchased an arrangement for a friend of mine who is battling cancer in order to cheer her up. The arrangement came today and it is beautiful. The arrangement is full, the flowers are very fresh, the selection of flowers is great, and the arrangement is colorful and cheery. The service is impeccable, they are professional, and courteous
Sylvias has been my go to florist for years! The service by their extremely friendly staff handling all of my floral needs has been outstanding! My arrangements for weddings, proms, birthdays, and funerals have always been highly complimented and I just love their new location!!! Sylvias staff really listens to what I want and they deliver!!
As you may already know, planning a wedding is extremely stressful! I came to Sylvias with little to no idea of what I wanted. Kristina Lang, their best wedding designer, went above and beyond to help me! It turned out to be such a stunning event, all because of Kristina. Not only the bouquets, but the beautiful arrangements for the tables, alter, even a crown of flowers for my daughter! So, if youre getting married, dont even think about wasting your time anywhere else and be sure to ask for Kristina!! Youll be happy you did :)
If I could give them more than five stars I would. I live out of state. Called and asked if they could send an arrangement the same day. Not only did they do,that, the arrangement was beautiful (birthday cake) and I was able to include candy as well. My niece was so delighted. Beautiful flowers, wonderful company. Thank you so much
Let me begin by stating that my initial interaction with Sylvias was immediately after a horrible experience with another local florist who was completely unprofessional, disrespectful and just overall downright awful. I called Sylvias from the parking lot of the funeral home in which I was attending a family members funeral service. After my interaction with the previous florist had me completely worked up and distraught (the order I had placed was not going to be delivered and they not only did nothing to rectify it but the owner hung up on me several times and raised his voice at me) Jerry answered the phone. He was so kind, patient and understanding. I became emotional because of the experience I had just had and upset because flowers were supposed to be at the funeral services on behalf of my family and there were not. He immediately sprung to action asking where the services were and stated he could have a funeral spray there in 10 mins. As the services were already beginning that was, unfortunately, not the best option. He stated to go into the service and call him back afterwards and they will figure something out to make this right. He also assured me that the treatment I received from the other florist was absolutely wrong, the things I was being told were absolutely wrong and he continued to assure me he/Sylvias would make it right. I called him back after the services were complete and he talked through with me what I would like done and promised he would have an arrangement sent to the familys home that afternoon. He completely and utterly fulfilled that promise; I even received a text message later that day with a picture of the arrangement and thank you from my family who received it. I cannot thank Jerry enough for his customer service, his patience, kindness, understanding and efforts. I will absolutely be using Sylvias again and thank you all for being what a stand up company should be.
If I could give this business a 10, I would. I live in Georgia and have dear friends in Arlington Heights, IL. I have used this business for several years. They always do a superior job and I always get a phone call raving about how beautiful the flowers are. I visited them over the summer and got to see their beautiful shop. I just placed my order for Thanksgiving flowers and they were super helpful. I take comfort in knowing that even though I am hundreds of miles away, my friends will receive a beautiful arrangement. That means the world to me!!!!Thank you!!!!
Came to this place on a friends recommendation. I didnt exactly know what I wanted besides flowers for my girlfriend. I was approached by Kristina who was very helpful and friendly. I was very impressed with how much she knew so I left it up to her to put something together for me. When I picked up the flowers I was even more impressed on how beautiful the whole flower arrangement looked.My girlfriend loved the flowers. I am definetely coming back.
Using my bosss google account; this review is actually from Rhonda N. I contacted Sylvias - Amlings Flowers less than 24 hours before I needed an arrangement delivered. Working over the telephone with Gerry was so easy. He listened to my vague description of what I wanted, and had several suggestions for me. I felt confident working with him, and highly recommend Sylvias Amlings Florist.
The online system wouldnt let me place an order. I called instead to place an order for delivery instead at the AH location. I was very well taken care of by the GREAT SERVICE AND PERSONALITY from Ava or Eva who took my call. The process was quick and I would 100% use this place again from this experience. AWESOME!!!
A friend of mine referred me to Sylvias several years ago. I just placed my valentines order with Joyce and wanted her to be recognized because she is always so friendly and helpful! She always gets it Right and her suggestions always are a hit! Thank you Sylvias for always doing such a beautiful job.
We came into Sylvia’s the day of prom yesterday in distress because we made the mistake of getting a prom bouquet/boutonnière from a small florist shop down the street from Sylvia’s! BIG MISTAKE!! The small florist shop didn’t listen to anything that I told them about what color flowers my daughter wanted in the prom bouquet or the boutonnière, not only that some of the roses in the prom bouquet were dying. We spoke with Grace at Sylvia’s she told us don’t worry we can fix this for you. She went to work on my daughter’s prom bouquet and boutonnière. When she came back with what she put together it was absolutely beautiful!! My daughter was beyond happy and thankful for what Grace put together. A huge thank you to Grace and Sylvia’s Florist shop for helping me out in my BIG MISTAKE, and for putting a smile on my daughter’s face by giving her a beautiful prom bouquet and boutonnière for her senior prom!
Great place! I always think dedicated florists are a bit pricey, or maybe Im a bit out of touch on flower pricing. Anyways, these guys were really helpful and nice. They even offered me a substantial discount even without me asking. Maybe I caught the manager in a good mood or they wanted to close up, but either way, it feels great!
I was at Sylvias a few days ago purchasing some flowers for a loved one. As soon as I walked into the door I was greeted, by a very sweet lady named Joyce. I had no clue what I wanted to get, and Joyce was very helpful. She helped me pick out the perfect bouquet for my loved one. I will from now on use Sylvias as my florist. Thank you Joyce for helping me.
I cant say enough about the beautiful floral arrangement Amlings did for us. We are from out of state and had the flowers sent to the funeral home. They were sent promptly on a short notice and the arrangement was absolutely perfect. Excellent service and great work! Thank you Amlings Flowers!
They missed the delivery but refunded me right away and sent makeup flowers to my fiance as well. Although they made a mistake and were originally rude to both of us on the phone, everybody has bad days and they made up for it. I would definitely order again because of this reason. Thank you.
My sister in VA sent me a vase of flowers with added butterflies. Not only was the arrangement beautiful but it smelled so good and the butterflies gave it a whimsical touch. Little did she know that I have used Sylvias over the many years we have lived in Arlington Heights. Thank you Sylvias for never failing to deliver something great.
Kristina was so attentive to what I was picturing for my order. She was able to make great suggestions based on the information I was giving her and helped to bring my vision to life. Thank you for the great customer service. Everything came out great and in a timely manner!!
I didnt know they stopped deliveries after 2pm and placed an order online at 2:20. They called me to let me know it was after their delivery time but still decided to deliver it for me. This was the first time I used a florist in this area and will be the only one I use after the great service they provided me today.
So glad I used Sylvias flowers 🌺 and especially had Kristina help us with our memorial arrangement she did a outstanding job she guided us in every aspect of deciding what arrangement to do and what wording on the banner and card was good. Thank you Kristina the widow even commented how beautiful it was ! You deserve more than 5 stars ✨
I made a quick stop at this flower shop because I needed some flowers for my mom and was in a hurry and really didn’t know what to get. I was helped by Ann, which by the way, was VERY helpful. She helped me pick out a beautiful arrangement that my mom loved. I’d definitely recommend this flower shop and I know i’ll be using them again
Go onto their Facebook account. What you see here is not what people are writing about. Youll get real reviews. I called this morning and am really hoping I wasnt speaking with the owner. Treated curtly and finally said, Ill rethink this and hung up. No offer of help whatsoever. She lost a $60 order, but I guess she doesnt need it. Was trying to send one of our customers a blooming plant, she apparently doesnt really want to offer alternatives if she doesnt have what I want.
I was desperate! My cousin passed away suddenly a few days before and we, as a family didnt discuss a group remembrance until Friday before the Sunday wake. I called the top hit on a google search, avas, and they said that my item would be there , from a local Wheaton,Il. florist before 1 p.m. Sunday. I was grateful. I was working midnights that week and i was too tired to shop around. Again, i was grateful. Just to make sure, i called after work Sunday morning only to find out there was no item at the funeral home Sunday morning.There is a discrepancy here, the funeral home says there was no item delivered Saturday (the delivery florist is closed Sunday)and Avas says there was and was turned away. A few days later i was told the item delivery was attempted, but the funeral home said no cards were attached to items attempted. So, Im s.o.l. Either way. (Bad organization, no cards saying what memorial the items are for?)Avas was telling me their end was covered. Im trying to tell operators nothing is right. Possibly, the shop, green branch, would deliver my item Monday. AFTER THE FACT.So, i started calling around looking for a store that could fulfill an immediate need and have it delivered in two hours. Sylvias did the job. Avas did get a company out in time, unknown to me, the supervisor from Avas found one. He didnt tell me until i called back again trying to get an update. But by then( i think it was four hours since i attempted to get this done), ON A SUNDAY AFTER WORKING MIDNITES, I WAS OUT OF MY MIND. I tried to cancel the Avas order, but they would not let me, saying it was too late, it was already in transit. I tried to argue, but they insisted.Thanks to Sylvias! They got an item out in no time at all and i was secure in knowing they got it there.AVAS SAID THEY WOULD DO SOMETHING THEY COULD NOT ACCOMPLISH. THE LOCAL FLORIST THEY USE IS CLOSED ON SUNDAY, YET THEY PROMISE SUNDAY DELIVERY?!?! THE SUPERVISOR I DEALT WITH SAID HE WAS TOO BUSY TO HANDLE MY SITUATION. YOURE NOT THE ONLY ONE I HAVE TO DEAL WITH. CALL TAKERS WOULD NOT GIVE ME A SUPERVISOR WHEN I ASKED FOR ONE, ON NUMEROUS TRIES. This place is a huge order gatherer and not a local florist. Theyre only interested in the bottom line. Sylvias saved me from embarrassment and heartache, thanks Jerry and the driver and everyone at sylvias!!!I WILL DEFINITELY RETURN TO SYLVIAS AMLINGS FROM ARLINGTON HEIGHTS,IL.JAY MORRISSEY, CHICAGO,ILLINOIS
I called Sylvias asking for a special request knowing that it may be difficult to accommodate. Christine who answered the phone was very friendly, but then she handed the phone to Betty (the manager?). Betty could not have pushed me off the phone any faster and was incredible rude.
Very rude ! Horrible customer service . I do understand I walked in 30 minutes before they close without an appointment . I did politely ask for a quick estimate as I know what I want exactly if not I can come back with an appointment . The man I talked to was very rude and abrupt every time I had a question . Will not return or order anything from them . My wedding is my special day .... that’s not the kind of people I want to be part of it .
Order flowers for my wife who is a nurse working on Mothers Day. Placed the order at noon because the website still listed today as an available delivery date. 90 minutes later I got a call that they couldnt do it because they didnt have any delivery drivers left. Now its too late to go with anybody else. Extremely disappointed.
Total reviews rating 4.7
199 Reviews for Sylvias - Amlings Flowers 2023:
Review №1
2021-11-16I booked Sylvia’s for my wedding on 9/18/21 and I absolutely LOVED the way my wedding flowers turned out! I also purchased bulk eucalyptus and baby’s breath to make my own centerpieces. I always felt like they were working with my vision/budget and not trying to convince me into spending more on things I didn’t want. Overall they were very professional, responsive and reasonably priced! I highly recommend Sylvia’s flowers!
Review №2
2022-04-04I ordered one dozen long stem roses to thank my wife for taking care of me while I was sick (COVID). The roses were delivered in LESS THAN ONE HOUR from when I ordered them and were absolutely BEAUTIFUL! Well done, Sylvias!
Review №3
2021-12-16I received a BEAUTIFUL Christmas flower arrangement last week from Sylvias. This arrangement is now 9 days old still looking as amazing as on day 1.Stopped in to Sylvias to express my gratitude. From the artist that made the arrangement to the driver who delivered them and warned us of the water level and weight.Thank you for your years of service to the Arlington Heights area.
Review №4
2022-03-18I ordered a bouquet about an hour before they closed for delivery the next day and it was a great experience. I live out of state and needed the bouquet delivered to my friend in Illinois. The employee I spoke to was incredibly friendly and helpful. He verified what I wanted on the card multiple times, made sure the spelling was correct and was overall very helpful and kind. The flowers were beautiful, exactly what I was hoping for. I would definitely use them again.
Review №5
2022-05-15Steve did an amazing job with our flowers for our wedding in May 2022. The bouquets, table arrangements, boutonnieres, and corsages were absolutely beautiful. The table arrangements for our long tables looked even better than expected. Also, it was a pleasure coordinating with Kristina as well! I would highly recommend booking with Sylvias - Amlings for your wedding day!
Review №6
2022-04-01I had my wedding in August and I cannot explain how much Kristina L. has helped my husband and I throughout the whole wedding process. She went above and beyond and made all my wedding dreams comes true! Kristina was so patient and was there for me with all my questions and concerns.My flowers were my absolute favorite memory of my wedding She was an absolute treat to work with and I always recommend her to my family & friends. I loved working with her!
Review №7
2022-01-19I placed an order from Memphis TN to deliver in Arlington IL. The flowers that I ordered for same day delivery were being offloaded but Christine promised the arrangement she put together would be equally as nice. My friend sent a pic and they were gorgeous and delivered within the hour of placing the order. Great job!!
Review №8
2022-02-25I have ordered same day delivery twice from Sylvia’s in the past few months. Flowers were delivered within a few hours of the order being placed! I appreciate the timely service as both orders were sympathy flowers. And of course the arrangements were beautiful as well!
Review №9
2022-06-07I cant thank you enough Sherri and Grace for coming to my rescue. I live in Chicago and Im not familiar with your area. So when I Googled your shop it had the best reviews and you didnt disappoint. I didnt get flowers delivered for my friends funeral and when I called you it was a instant yes. When I arrived I was so overwhelmed and started crying when I saw the flowers. Your team comforted me and just listened to my needs. I loved loved my beautiful flowers.
Review №10
2022-05-19I called them the same day as prom. They made ma a corsage and boutonnière in the colors I needed. Said I could pick it up any time I needed. They were reasonably priced and it looked great. The staff was so nice I can’t tell you how much I appreciated it. Especially after my order on line was canceled.