In-store pick-up
Yes
Sunnyside Cannabis Dispensary - Naperville in Naperville
Categories
Location on the map
Naperville, Will County, Illinois, US
Service options
In-store shopping
Yes
Delivery
No
Health and safety
Safety dividers at checkout
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Wheelchair-accessible seating
Yes
Wheelchair-accessible toilet
Yes
Crowd
LGBTQ+ friendly
Yes
Planning
Quick visit
Yes
Payments
Debit cards
Yes
Credit cards
Yes
Phone: +1 630-884-8061
Site: https://www.sunnyside.shop/store...
Site: https://www.sunnyside.shop/store...
Opening hours
- Monday:10AM–8PM
- Tuesday:10AM–8PM
- Wednesday:10AM–8PM
- Thursday:10AM–8PM
- Friday:10AM–8PM
- Saturday:10AM–8PM
- Sunday:10AM–8PM
Sunnyside Cannabis Dispensary - Naperville in other cities:
Comments (199)
Overall a nice atmosphere most of the time...but they do not stand by defective products leaving you out of money and absolutely zero help from customer service or store management as well as getting disrespectful attitudes from both store management and Thier Customer Service team. Im not looking for something for free I just want a working product that I purchased.Editing For Additional Information After working with their phone support which did take close to 4 hours the issue was resolved but still 4 hours seems like a bit much for something that could be taken care of in 15 minutes max.Upon my return the employee I worked with was very professional again and was happy to see that I was able to get it done same day instead of their turn around 2-3 business days but that was after about 7 phone calls and 15 emails later. So I guess if you dont get a busted vape Cartridge your good here if not you may be a Sad Panda
Great friendly service each time I come. Good deals and easy ordering process. Kenz and Sarah were very helpful and explained the discounts to me and had a good attitude.
Santana was the best bud tender of all time! She was very timely, efficient, answered all of my questions and is one of the best employees you have at Sunnyside- Naperville! Treat her well!Sincerely,Jon M Anderson
Angelica was awesome to work with! Kind, caring and attentive to the clients needs. She’s the best of the best. Thanks you for your service and I will always go to Sunnyside!
Brandon, Brian, and Angel were great in helping explain all the different varieties and products available. They helped me figure out what exactly to get. They were super friendly, love them!
Brian S. Made it such a great shopping experience. he was very professional and so kind, patient with me. I appreciate it more then he will actually know thank you so much Brian. Dominique
Royce was super friendly and helpful with describing the benefits of flower 🍃 I got from Ozone
They sold me some extremely dry and disgusting tasting flower that was filled with stems. When I tried to exchange, after taking nearly a week to respond, Their Customer service refused to do anything about it. Very poor experience.. and Ive been coming here for a while. Wont be back. :/
Always a pleasure to visit my favorite dispensary. Deals or not, taxed or not, Sunnyside is one of the best around. Friendly and knowledgeable staff. Overall 10/10.
Sunnyside dispensary has one of the best configured menus Ive used. Besides that, ALL I hear and read are great things about this dispensary. I know they stock some of the Best flower in illinois also. I pre-judged this dispensary because I had a bad day in general that had nothing to do with Sunnyside. So I will visit them today and am sure it will be a pleasant experience like most of the other dispensaries in Illinois.
Brian S + sunny side team are the best! Way better than surrounding dispensaries. Brian S is the best cashier as well, friendly / personable / awesome!
I did an online order, but when I got to the register, Mackenzie B gave me a recommendation for another product and I appreciate her so much because it is actually a better experience than what I regularly purchased. I am also a foodie and she recommended a few restaurant gems. THANKS KENZ(that’s what her name tag says lol)!
Talked to Vin today at sunnyside! What a great person! Super friendly and knowledgeable. I always have a great experience every time I go to Sunnyside. Thanks Vin!
Rude employee(s?), long wait, and no help ordering until after you wait through the line and are told you cant order at the counter, terrible experience. Walked in with the exact product I wanted, walked out with nothing, unlikely to try again.
I love this place!!! All the workers are friendly and have knowledge of all the products. It’s a really great vibe!
Friendly staff! Ive been to Sunnyside since recreational was legalized almost a year ago and they have delivered a consistent experience and always premium quality! Very responsive to questions about anything, dont hesitate to ask them!I didnt even know I walked in on opening day for this location, it was a very smooth experience overall. Its great to have one closer than Schaumburg!
I Love the Naperville location the staff is super knowledgeable and helpful. Kenz helped me today she is so kind and has great energy.
One of my fav dispensaries
I love this place. The location in Naperville, Illinois. As soon as you walk in, you feel comfortable as everything is sunny and vibrant. I was helped by Suzanna (Anna) on 1/3/22, and before she called me I saw her interact with 2 other customers and she treated all of us with kindness and professionalism. I was in and out in under 10 minutes.The prices here are fantastic, and when ordering online, it will tell you your total TAXES INCLUDED! no surprise extra $40 when you pick up.Sunnyside is owned by CRESCO, so already they have some of the best products you can find. They also have everything from lighters and papers to water bottles and t-shirts.I would recommend anyone to come here.
I was assisted by Jack and he apologized for the long wait and thanked me for my patience when it was obviously not his fault at all. They had my order ready and transaction done within 30 seconds. It was obvious based on the long line behind me, they would be forced to stay past close. I asked if he I could leave him a tip and he said no I asked again, because I was shocked that he couldn’t. Every other dispo I’ve been to has a tip jar. I’m not sure why these guys can’t especially because they are obviously extremely short staffed. I hope they are paid well and get some staff in there! Great experience with Jack. Reminiscent of picking up from a good friend and not a business.
Great place. I did not know exactly what I wanted when I walked in, and thanks to Vin’s great suggestions and easy to talk to persona, I walked out with high quality products for a reasonable price! Vin was extremelyhelpful throughout the decision and purchasing process.
First time here and tho I had to create an online account to be serviced, the app was very efficient and a quick sign up! Followed by great customer service by Thomas and Royce! Thanks guys for making my first experience swift and Easy! Will be back to use the 10% discount I got along with my purchase! Happy Holidays!
I arrived near closing time and was told I could NOT walk in and shop even though I knew exactly what I needed. The blonde woman clerk explained I needed to open an account and place an online order. They wouldn’t let me stand in the building to make the profile quickly. I had to stand outside the door. Once I made the account, verified my email and cell number, looked quickly for ANY vape to choose in my cart, then walked back in the show her my confirmation number. The blonde clerk reviewed my ID and saw I was out of state and then looked at my cell to see the order. I mistakenly placed it to the incorrect location. She shrugged and said “if I would’ve placed my order sooner then they could help.” I had to leave before I freaked out. I literally found out two minutes I had to make the stupid profile in order to place an online order. I could not believe it. All I needed was three minutes of help and I could’ve been happy and on my way. I won’t be coming back to this location nor any other location of Sunnyside.
Mackenzie B. Was super nice and knowledgeable. Love this dispo, they always have a good selection of half ozs.
All around HORRIBLE experience! Rude and disrespectful staff! This company does not abide by its own rules and has ZERO common courtesy! I literally watched them give a customer a hard time for an error on their behalf. Then they refused to accommodate him and basically pushed him to the side. The second he walked out, I overhear the woman up front saying how one of the EMPLOYEES bought it minutes before the customer arrived for his ONLINE ORDER!! That was the most disgusting and blatant disregard for anyone I have ever seen and WILL NOT BE BACK!! The reviews on here are spot on. And I would recommend you go anywhere but here! There are two Zen Leafs near by and a Rise dispensary 5 minutes down the road. Those companies all have rewards systems and offer money back after very few purchases. Sunnyside deserves 0 stars if possible.
The customer service sucks! This is probably the only place where medical patients don’t get any discounts. Nuera and zen leaf offer 20-15% off to offset the cost of the taxes at their recreational stores. Anyways from the security yelling across the room to tell me to get into the correct line when no one was there to the budtender with the horrible attitude. Couldn’t even direct me to the correct exit of the building. Personally I would never come back. You guys are completely lacking. Maybe not product but in what matters the most and what keeps the customer coming back, which is customer service.
Awesome staff, pretty good selection and prices are average for a dispensary in the area. Really gotta emphasize how great the staff is though; very knowledgeable, super friendly and helpful. Vin checked me out last time we were there and he was awesome too. Made sure I was getting the stuff I wanted and made sure I was satisfied with everything. Plus, he was just in a good mood, which can be hard to come by in retail. You can tell the people working here actually enjoy their jobs 🤘
Loved it. Prices are higher than home but the quality more than makes up for it! Great Customer service and a wide variety of things to choose from would definitely recommend stopping by.
Beware. Just because the federal government (TSA) accepts your ID, this place may not. Of course that also depends on the day you go. Apparently on Wednesday my ID was acceptable, but by today(Saturday), it was not. Wouldn’t be so much of a problem if there were multiple dispensaries in every town as there are in states that have their act together. Tough to drive 10 miles out of my way to get turned away.
I went to Sunnyside last week, as I was being checked out by the cashier. There was a very tall man who walked out the door behind the counter. He started screaming and yelling about what pizza place everyone around me liked. It startled me and I thought it was very obnoxious because I have a pre-existing heart condition. From that I got a rush of anxiety over me and I knew I had to get out. I am not impressed and will be shopping somewhere else.
Every time I’ve came here, the staff is extremely friendly and helpful. This time around, Kyle went way out of his way to provide awesome customer service. Since I can’t leave him a tip, I thought I’d leave him a review. Management is also very friendly and helpful at this location as well. The best Sunnyside I’ve been to. Blows a River North an Schaumburg out of the water. Great job at this location and I’ll be back.
Amazing help!Great customer service from everybody! I was helped by Angelica she was really sweet!Definitely coming back here from now on
Total reviews rating 4.4
199 Reviews for Sunnyside Cannabis Dispensary - Naperville 2023:
Review №1
2022-02-03I love this dispensary. The selection, prices, and the employees energy is what makes them stand out. I never felt so comfortable with being able to ask questions, have small talk with, and its all without feeling rushed. Even down to security here, I will not go anywhere else. Special shout out to Vin! Hes a doll and always so bubbly, humorous, and definitely is the person to give you cannabis 101 info. Always love being able to see him! Also, kudos for the strain journals! I love being able to keep track in a very orderly and detailed manner.
Review №2
2022-05-26This place I’ve been too a few times! Love how knowledgeable the staff are about the products offered and how comfortable it was to walk in the store and purchase products from! No one looked like they were under the influence working! It was cool experiencing the growth of the store from it first being open to recreational to now! Great work sunny side! Def will visit again one day!
Review №3
2022-03-01Calm atmosphere and brilliant energy from the staff from check in to check out. I worked with Thomas who gave me very thoughtful recommendations and made choosing my products an absolute breeze. Oscar at the register was also invested in making sure my experience continued with ease. Product is top notch to say the least. Will recommend to all passing through Naperville.
Review №4
2022-03-18This location makes it simple and easy to meet a consumers needs. There is a vast selection available with knowledgeable and energetic employees.My cashier was Angelica. She greeted me with a smile, had a terrific attitude, and was efficient with her work.Im more than happy to recommend this location to others, and plan on returning in the future.Thanks, Angelica! : )
Review №5
2022-03-08Finding myself shopping for Cannabis products for my father, I have visited a couple of other dispensaries. While never finding one that was bad, I was fortunate enough to find Sunnyside in Naperville which close to my home and having the product I was looking for. What struck me was the airy and openness of the store, delightful. What was even better was when I was checking out to have Alexis assist me in that endeavor.I had a few questions being the first time there; she was knowledgeable and friendly during my entire visit. After I explained the reason for the product I choose, she offered a number of alternative solutions to my fathers ailments and to address the potential lack of efficacy of his treatments by maintaining the same regimen. Im sure he will appreciate the effort as much as I did my time spent at the store and being assisted by someone as friendly and helpful as Alexis. Thank you.
Review №6
2022-04-30Very cool experience! Everyone was very friendly and knowledgeable and got me hooked up with exactly what I was looking for within minutes! Shout out to Vin for ringing me up and setting me up for my vacation! Gonna have a wonderful time with my flower and cartridge! I will definitely be visiting again.
Review №7
2022-04-05I always have an easy time getting my product at this location. Big shout out to Derek O and Brandon for their help.
Review №8
2022-05-17Great experience. In and out within 5 minutes on a Monday. Before I came in, I checked out their website to know exactly what I want, walked in & showed them a picture of the product I want, and they knew exactly what it was. Quick and efficient! Everyone’s super friendly!
Review №9
2021-12-19I love this place. I place my order online, walk in, show my ID and pick up my order. Everyone has been super friendly every time I’ve gone there. Every staff member is friendly, knowledgable and helpful. Today I got Jack at the register. I had questions about a couple of the products and what result I was looking to achieve (pain relief). He was able to explain the difference in the tinctures I was looking to try. Jack was able to direct me to a quick decision, (which is never easy to do), by sharing his knowledge and explaining their products. Jack seemed very happy to help me and I didn’t feel pressured or rushed like I have at other places. Thank you Jack for your help today and for being so pleasant!
Review №10
2022-05-24This location has great selection, a wide variety of accoutrements for your needs, and friendly staff ready to discuss strains and match you with the appropriate products.Located in a spacious building, youll never feel cramped or rushed. Great experience!