COVID-19 testing centre
Yes
Springfield Clinic Downtown Drive-Up Lab in Springfield
Categories
Location on the map
Springfield, Sangamon County, Illinois, US
Highlights
Accessibility
Wheelchair-accessible entrance
Yes
Offerings
Drive-through
Yes
Planning
Tests limited to certain patients
No
Appointment required
No
Phone: +1 217-528-7541
Site: https://www.springfieldclinic.co...
Site: https://www.springfieldclinic.co...
Opening hours
- Monday:7AM–5PM
- Tuesday:7AM–5PM
- Wednesday:7AM–5PM
- Thursday:7AM–5PM
- Friday:7AM–5PM
- Saturday:7AM–12PM
- Sunday:Closed
Comments (184)
Love this! Being wheelchair bound & limited mobility its often difficult getting to the lab for routine lab work. This makes it very accessible & easy! Wish this was around 10 years ago!
They were very fast and I really appreciated help with my little girl needing throat swabs. It was over quick and we were on our way. I’d much rather have wait time in our car than in a facility. And even our wait time was very little. It was great!
The experience was seemless. The drive up lap is a gift from God far as I see it. Great staff. Very efficient. Low stress. Grateful
First time Ive ever used the drive up lab. Very impressed with the tech drawing my blood. I didnt even feel the stick. Friendly ladies and very clean environment. I will most certainly get my labs done there so I dont have to exit my vehicle.
This is very convenient! Everyone is so nice. It’s accessible, you don’t have to get out in the elements, and neither do the employees!
Very fast, very efficient. Wish I could now recall the name tag on the young lady that took my blood. Very friendly and yet very professional. This drive up lab was an awesome idea!
The Springfield Clinic Downtown Drive-up Lab gets a gold star…very friendly and efficient! Thank you!👍⭐️
A very nice place to go. The Nurses are great!Thank you Lady’s 🌸
The Springfield Clinic Downtown Drive-thru is awesome. Everyone is polite, service is quick and everyones health is obviously of the utmost importance! I hope that they can stay comfortable in the high heat we are experiencing this summer.
The staff was very nice and friendly. I didnt even feel the needle go in! I think driveup labs are the best thing and I always go to Springfield Clinic labs. They are the best!!!
So efficientHad blood drawn and the whole thing was less than 15 minutes.Very friendly staff
Getting tested for covid was quick and easy once you got in.Registration not so good. You call from your car along with 4 or 5 other people to the 2 available phones. It took me 8 tries before getting through.
It was extremely busy and hot, but the employees were professional and courteous. It takes a special person to work in those conditions. Amazing people ❤️
It was easy to get there . The wait wasn’t very long. They were very courteous. I would recommend it to anyone. The one thing I don’t care for is the urion has to be done at home and brought back.
Had a wonderful experience they met my needs in a timely fashion due to a mix-up and they got it done quite quickL
Was able to pull up register and pull inside right away. Only waited about 3 mins before blood was drawn. Tech was good with needle and very pleasant.
There was 6 cars ahead of me, but the lines moved quickly. Staff was very polite and friendly.
A lady in scrubs with a cigarette finally helped me figure it out, no signs, NO PRIVACY, other confused drivers, they block you in to the garage-which is confusing as you pull up because you can’t see how you’ll be able to get out. I accidentally watched a lady gag on a swab. I didn’t mean to violate her privacy but it was right out my window. The lack of privacy for a medical establishment ought to be illegal, I thought it was!I didn’t like pulling into a garage for a test in my car. I wasn’t given any other choice and it felt dirty and awkward. The location was difficult to find and inconvenient to begin with, there were no signs from the street with directions and other drivers were just as confused as I was. The attendant was condescending and acted like she just wanted to rush me through (there was no one behind me and other bays were open at the time). I was forced to take a test that was irrelevant to my health circumstances, but if I didn’t, relevant treatment was going to be denied…so being forced to do something medical in a confusing, dirty-looking garage was degrading.I’m considering cancelling any future relationships with Springfield Clinic. I’m sure I could find another establishment that doesn’t herd their patients into a garage so they can watch each other be poked and prodded for unnecessary tests.
Very easy and simple process. And super friendly service!
Staff were friendly and attentive. Process was efficient and quick. Only suggestion would be to have the sign to call on the door after you drive in.
Very friendly and prompt! The techs Jennifer and Rachel are great! Great service.
The girls who drew blood for my A1C labs were excellent. I am a very hard stick and both girls were so gentle and kind. They had to try for some time and kept apologizing. I reassured them that this was normal. I was very impressed with the staff and would definitely come back to that site for any lab work. ⭐️⭐️⭐️⭐️⭐️
The nurse who did my blood draw was very pleasant & clearly experienced. Please bring more services to the west side drive up lab!
From the attendant at the desk in the lobby, to the check in personnel in admitting, to every nurse and every Doctor; to the nurse who wheeled me out to our car after my procedure. All conducted themselves with top of the line care and with genuine kindness and helpfulness. Thank you all for not just performing your job with efficiency but with the highest level of compassion that often is so lacking from those who work in the public eye. My wife and I couldnt stop talking about the five star treatment we received. You are all rendering care the way it should be done, and service like this Im sure is the norm at Springfield Clinic. I would be remissed if I forgot to give a shout-out to Lorna Doones in recovery. How did you know, my favorite! God bless you all.
I walked into Springfield Clinic having a respiratory emergency expecting to be turned away and sent to the ER or ExpressCare. From the moment I arrived at the reception desk they gave me nothing but the best care and attention. The receptionist quickly stopped what she was doing and was totally attentive to my needs. She made sure she got a hold of the nurse as quickly as possible alerting them of my issue. They could’ve turned me away and told me that I need to go to the ER but they didn’t. They kept a watchful eye over me every couple moments to make sure I was OK. They quickly rushed me to the back to take care of my respiratory issue . I was having an asthma attack that I could not control. I ended up seeing my pulmonologist (Dr. Mona) and getting a steroid injection to stop the attack. Thank God for the caring people of Springfield Clinic during my time of need. This is why I always return to MY Springfield Clinic . Thank you
The nurse who did my covid test was so personable and upbeat. She was quick and professional snd answered my many questions.You can tell she is a people person. Spi Clinic is lucky to have her on staff. Im sorry i do not remember her name.
I was greeted with a happy smile and attitude. I didnt catch the name of the attendant, but she was friendly and diligent in her work. She greeted me and wished me a happy day when I left.👍
Fast easy and you don’t even have to leave your car.
We dont usually use Springfield Clinic, but we know Dr. Mah as one of the best orthopedists around and thats what we needed. The long wait times are a little crazy, but we got done what needed done.
The lady was disrespectful and hung up because you have to have a referral to be COVID tested. Which makes zero since. These labs are always vacant so for a nurse to be that disrespectful she should lose her job. Their never busy these labs are not being benefited now that COVID is less severe. They need to incorporate them better and be more professional.
Very easy and accessible to everyone! Staff was friendly and quick.
Fast and friendly... very knowledgeable with a gentle touch...they dont have to poke you a 100 times to draw blood 😊
I get a monthly blood test at the Downtown Drive-up Lab. It is convenient and efficient, and the staff have been friendly and very professional.
Very convenient and fast. I appreciate not having to go into the clinic and wait in a waiting room.
The downtown drive up lab is always so convenient. I really appreciate being able to quickly get my labs done.
The staff was very pleasant and polite. Professional setting quick in and out!
I visited with Nurse Heather Ey to begin the process for my colonoscopy. She was amazing in every way. Most of all, she listened to my concerns!
It was very convenient. The only thing I would suggest is have a designated covid testing line this goes fast I had to wait behind lab work and needed to get back to work. Thank you
They were very polite and explained things very well. I would definitely tell others to go there.
We have used your facility numerous times and every time Ive gotten excellent service and friendly employees thank you
I was positively impressed. The woman who did my swab actually came outside to speed things along and then carefully directed me out of the lot.
The lady who did my Covid test was fast, gentle and very friendly. A fast painless operation.
Gave it a four star because of the wait but many people waiting to get through. Call the number answer a few questions and go through. Staff professional and so grateful for them! What would we do without these health care professionals!
Whoever had the idea for the drive thru lab is a genius!
The testers were so efficient and kind. My son had to have covid and strep test—and both were done quickly and without a hitch. Probably the best throat- and nose swab experience he’s had—and they are typically rough!
I dont walk well. I appreciate the drive up servi ce. Thank you
They always do a wonderful job with my little one.
I was let into a drive thru bay before I had a chance to register on the phone. No one came to speak to me for at LEAST15 minutes. The registration phone number was not posted anywhere inside so I had no way to make the call to register. I finally called the Springfield Clinic phone number to get help. I was put through to a registrar. I was the attended to within a few minutes after that.It is very disturbing that not one person spoke to me, checked to see if I was alright or let me know that I needed to register or HOW to register.
Everytime we have visited the downtown lab with my 2.5 year old getting a Covid test the staff is wonderful. They are very patient and kind to her. They always make the experience very pleasant.
It was a very easy process to be tested. Employee administering the test was very nice.
The phlebotomist that drew my blood was very professional but also very friendly. It is so convenient to drive in and out. Great service.
Fast and very easy. The tech was very professional. No appointment needed.
The wait was very short and the technician/nurse who did my test was very professional and pleasant.
Springfield Clinic drive up lab is convenient, fast, and safe. I have utilized the drive up lab quite a few times and the staff are always friendly. Great experience each time.
Nurses seemed concerned for the patients coming through the line. They were efficient and very helpful.
Everyone was very nice from the front door to the Doctor. Had my first colonoscopy today and it was as comfortable as could be expected.
They were fantastic! Very quick and precise. We appreciated the nurse being so gentle with our daughters and making them feel comfortable, given the circumstance.
I had a short wait for a blood draw and the staff was great, friendly and apologized for my wait which wasn’t long.
Went for blood work on Friday morning. Quick and practically painless.
Staff are friendly and professional. They seem to work well together and work as I team. I have been there on several occasions and also had to take grandkids. Never disappointed.
My only problem was with Security trying to direct traffic in the lies. HE asked me to pull up and ended up letting a driver behind me to take my position in line. Where I was sitting was fine. Moving up was just a stupid move.
They may need more help at this site. When I tried to register the phone rang and rang for a lengthy period of time and not all the stalls were filled.Once allowed in I was pleased with the care I was given
The Downtown SC Driveup Lab is the quickest, most efficient Driveup lab around! Staff are all very personable & friendly! I’m there once a month & everything always goes like clockwork! Keep up the Great Work!!
I always use this location for all my blood testing, it is convenient for me to go there and save time.
Quick, easy, efficient testing. Drive through facility is comfortable to use.
Always fast, courteous and cheerful employees. Make sure Im comfortable and get in and out.
Service was greatI first went to west side lab and found out that it’s only for Covid tests.The website doesn’t make it clear that it cannot conduct other tests
So much quicker and easy. No need to exit your vehicle.
Great experience start to finish fast professional results same day could not ask for more!
Wait time was shortNurse was super nice and inserted needle pretty much pain freeWill always go back there for labs
It was very quick and the young man was very gentle. I can’t remember his name but he was awesome!
Very fast & convenient. Staff were friendly & informative. Great experience.
Really wonderful service. Quick and easy.
The phlebotimist did a very good job. She was kind as well.
The process of your drive up lab was not a simple or pleasant experience.
All went very smoothly with not too long a wait time both times I’ve had to go, staff were efficient and friendly and the location very convenient.
I sat in line for over 20 minutes before anyone even spoke to me. The doctor that sent me there didnt tell me I had to call a number to register. But, those girls kept helping everyone else and then finally come and spoke to me. It was terrible.
No long lines. Inside car testing. Compassionate people and got result an hour later. Highly recommend.You need a dr order from a springfield clinic dr to get the test.
Quick and easy! Great when you have a sick kid. No need to even get them out the car.
Easy to get into. Like a big garage so its out of the weather.
I went prepared to wait since I had to drive an hour to get tested. I was in and out. Staff very friendly and professional.
The phlebotomist that did my labs was extremely kind and helpful. I will use this very convenient location for all of my Springfield Clinic lab orders in the future.
Very nice and professional. Fast friendly and very good at the phlebotomy needle sticking. Very little pain.
I’m a tough stick for blood work but Hannah got it the first time!
Great crew I was late and they waited for me to get there .Thanks everyone
Great job to everyoneAnd thank u for good service and nice people
Fast and efficient way to get basic blood test done.
This was my first time using this facilityVery easy to useStaff was very friendly
The model of efficiency. Very friendly too.
Needed lab work for my daughter on a Saturday so she didn’t have to miss school. Friendly staff and virtually no wait! Thanks for the convenience of staying in our car and receiving great care.
I was early, they accepted me. Old bank building is perfect for the service
Had to get a covid test....a lot of cars waiting at Cook testing site, but was soon inside and my turn. A very friendly nurse who was not only quick, but competent - easy peasy! Been here many times for myself, mom, daughter and granddaughters and never an issue. Always quick and sooooo easy!
Busy but efficient they hustled with smiles on their faces. Great experience hope they continue with drive up labs.
Drive up lab is very convenient, all the techs are very good
Always quick and easy. Staff very friendly and professional.
The staff was professional, knowledgeable, and friendly. Great visit for lab being drawn.
Rachel and staff were very professional during the COVID testing. A very convenient location and set up.
It is an easy and quick process carried out by dedicated professionals.
The Nurses are so very helpful! It is the best and fastest way to get your labs done, or any test!!!!
Love love the drive thru ! They were so pleasant!!!
Very professional and courteous staff. Well run facility
Very good service at Springfield clinic Covid-19’s drive true test center at six and cook street. Very professional, Thank you for what you do…
Best ever, so comfortable and nice seevice!
Prompt service WELL DONE
Very good experience. nice people!
Great and convenient Lab drive thru!
This place was very friendly and pretty quick to get in and out of .. now the only place I will go. Need to get Dr order tho which isnt hard to do.
It was quick and everything went very smoothly
Very quiet when I went. Very prompt and pleasant.
Convenient, safe and easy. Thanks!
Everyonecwas professional, polite and efficient
The drive through lab was quick and efficient.
Quick, easy, great location and the staff is very friendly and helpful
PerfectFriendly staffEasy drive thru
Service was fast, efficient, and courteous.
Love the drive through lab. Fast and easy!
Very well run facility - they were efficient and professional!
This was very well ran fast and friendly best place in town
Fast and effortless. Test results were negative for CoVID.
Great place to get all needs taken care of
My visit was fast and accurate. 👍
Quick, easy and convenient drive through!
It was convenient, fast and the staff was friendly and professional.
You call to check in. The girl I talked to was clueless about the tests I needed
Very fast and very friendly.
Fast to get in, very friendly staff and knowledgable!!
Prompt, polite and professional.
Easy to use- friendly staff!
It was out of the weather and quick.
Excellent experience and very professional.
Quick and convenient for me!
Safe and efficient. Thank you!
Quick, convenient, and the staff was great.
Everyone was kind and helpful.
Fast, friendly, and factual!
So convenient and a great service to the community.
Quick easy and convenient
It was taken care of quickly.
Quick, essy, efficient,
Very smooth process every time.
Very fast and professional.
People are nice and it was super quick!!!
Quick and pleasant service by the staff.
Friendly and very efficient nurse.
Good service and quick
Very fast and convenient.
Fast courteous service
Excellent convenience & service.
Great service- quick and convenient!
No problem. In and out.
Drive up was quick and efficient.
Fast and Friendly.
Great experience!! Very nice!!
Quick and easy service
Quick and efficient
Easy, fast, very nice!
Convenient, friendly staff
Fast, efficient, & friendly!
Fast, efficient
Painless and productive.
Extremely pleasant and professional
Fast. Easy. Professional.
Very convenient!!
Whoever the lady was working the phone this morning 12/3/20 was very rude. If you don’t like your job, then quit! Healthcare is not the field you need to be in if you can’t simply answer the phone without an attitude and cut people off every 5 seconds, especially when we’re in the middle of a pandemic and people need you to help them get set up for a covid test. This is unprofessional at the least!
I arrived at approximately 8:30 a.m. There were four lanes and each had 2-4 cars. My lane had 2 cars and I had been swabbed in ten minutes. I had results in 20 minutes. Bravo SC!
Very professional and quick
Wonderfully efficient.
Fast ,courteous.
Highly recommend
Professional and friendly
Handy to get a flu shot and remain in your vehicle. You must be a patient of a SC doctor.
Very professional
Great!
Fast, friendly and efficient!
Total reviews rating 4.8
184 Reviews for Springfield Clinic Downtown Drive-Up Lab 2023:
Review №1
2022-07-01The drive-up facility on South Sixth street was a quick and easy way to get your Covid test done. Upon arrival, we called the number on the sign to register. It then only took a couple minutes to finish with the test. Simple and stress-free experience.
Review №2
2022-07-14Wonderfully easy experience! I just wish the employees didnt have to be exposed to the extreme elements so much. Hard to do the job when youre too hot or too cold!
Review №3
2022-06-30The technician was super nice. Went for a Covid test and she explained exactly what she was going to do and even thanked me at the end of my visit!
Review №4
2022-06-09Having this drive up lab option available is great! I was able to pull up, in pouring rain, before work, and get blood drawn without getting out in the rain. Not to mention the ease of not having to park or take the time to walk anywhere. The greeter and lab tech were very friendly and efficient. I was in and out in about 5 minutes!
Review №5
2022-07-09Always a great experience. Very nice nurses and I’m always in and out quickly. 👍
Review №6
2022-06-14Very easy to find the location, clearly marked, easy to understand instructions when you pull up to the bay. After you call the number indicated they register you and you pull into the bay. You are greeted immediately and told what to expect. The nurse then administers the test, you are told when to expect results, then you are sent on your way! Couldn’t be any easier!
Review №7
2022-06-07First time to ever use a drive up testing facility. Was not very busy and we were done and gone within 10 minutes. Makes it easier than going through everything at a hospital or clinic. Very pleasant young lady did the blood draw. Overall a good experience.
Review №8
2022-07-07Love the drive through lab on 6th street! Very friendly staff & hardly any wait! 4 different bays to drive through! Takes about 10 mins or less! I highly recommend it! Never leave ur car/truck! Nice Springfield Clinic has changed to help people without appts or leaving the comfort of your car !
Review №9
2022-07-07First of all it is a drive up facility. Don’t do as I did and walk up, they really don’t like that! In the end they did do my labs. They were very pleasant working in a very hot environment. I would use them again, just in my car.
Review №10
2022-06-16My son is 5 and has difficulty with needles, as I’m sure most children do. The staff at the drive up lab were AMAZING. 3 of them total came and helped calm him and/or distract him. I was extremely grateful that they worked so hard to get my sons blood drawn so we can closely monitor his health concerns. It wasn’t easy and they didn’t give up. Thank you so much.