Serenity Spa & Wellness Inc in Chicago

Review №1

2021-09-21

Miss Jackie is an excellent massage therapist. Super nice. If u dont get her on the phone right away then just leave a message. Shes definitely worth it and reasonable.

Review №2

2022-06-23

Serenity package was excellent. My body and face was renewed.

Review №3

2021-02-12

I apologize I am a year late 🤦🏾‍♀️😩But February 19 , 2020 (which was my birthday) I attended this spa and I lovvvveeee it the lady ( Ms.Jackie) was soo sweet &&& it was a very CLEAN Facility, she’s a God fearing women ( which I lovvvveeee) because without him nothing in our life is possible! Also she made me feel so nice and relaxed , It smell so good and refresh ( since the pandemic) life had been up and down! But the best thing about 2020 was the Best experience I had here!!! Did I mention it was CLEAN!! In Chicago baby most places be 🤮 NASTY!! I don’t know about anyone else but it was amazing to Me!!! WHEN I GET THE TIME AND ANOTHER DAY OFF FROM WORK I WILL GO BACK! Mz.Jackie you are amazing Woman and I wish Our LORD continue blessings you and your business!! 💜💜🙏🏾

Review №4

2019-06-12

I absolutely love Gia!!!!!!!! My skin is glowing and I always get compliments on it. I enjoy the 24 karat facial the most! It really gives me a lasting glow. I get a facial every month and enzymes in between. As a result my face is flawless. I’m a lifetime customer now.

Review №5

2019-06-23

Cannot say enough good things about Senerity Spa & Wellness. Ms Gia and Ms.Jackie is absolutely amazing! Im so glad I found a high caliber spa and wellness center with a honest, helpful staff, and comfortable setting. Already looking forward to my next appointment! I will continue to refer people.

Review №6

2019-05-25

Ive been trying to contact this merchant for 2 weeks to schedule an appointment. Ive left several voice messages and I havent gotten a return call. My voucher from Living Social/Groupon expires in about 2 or 3 weeks. I was able to go by merchant and no one is either there or will no answer the door. Bad customer service when it concerns making an appointment.

Review №7

2017-12-02

I am currently 6 months pregnant and fell dangerously ill. I contacted this spa at 3am and my appointment was at 530pm. I tried to reschedule however they didn’t call me back until 3 hours after my appointment time. Seeing as though the virus I contracted was HIGHLY CONTAGIOUS I opted to stay home. I was told I couldn’t reschedule even though I called 14 hours ahead of time. I tried to tell them I had no control over becoming ill and they said I would have to spend more money if I wanted to come in for my appointment. I will NEVER RECOMMEND THIS ESTABLISHMENT!

Review №8

2021-08-01

This was truly one of the most relaxing and rejuvenating experience I’ve ever had. I recommend Gia and serenity spa to anyone who needs a massage or facial services their the best!!!!!

Review №9

2018-08-08

Ive been calling this place since Monday (3 days ago) to make an appointment to use my Groupon before I go out of town this weekend. I have left three messages and have not received a call back and there is no way to schedule online. Im going to see if Groupon will refund my purchase, since I am unable to use it. Very frustrated and disappointed!

Review №10

2019-07-10

Bought a groupon called, they never picked up or called back. I can only imagine the service. An up date, they called me back almost a week later to set up an appt. I was no longer interested.