Schnucks Rockford Plaza in Rockford
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Rockford, Winnebago County, Illinois, US
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Site: https://locations.schnucks.com/i...
- Monday:6AM–10PM
- Tuesday:6AM–10PM
- Wednesday:6AM–10PM
- Thursday:6AM–10PM
- Friday:6AM–10PM
- Saturday:6AM–10PM
- Sunday:6AM–10PM
Excellent service and its very friendly employees congratulations to Schnucks I love buying everything I need, also a lot of quality, excellent products all very tidy, super clean especially in the fruit and food first there is no other place that I like so much to buy Congratulations for everyone❤
Very nice store to shop in. I was so pleased with the selection of lactose free products made by Cabot. I didnt look around at much else as we were pressed for time, but the prices, as compared to other stores, were very reasonable. I believe I found a new store to buy my specialty foods.
Store always is good to shop but they need to add more handicap spots in lot and enforce it better. Lots of folks park there that shouldnt or dont have plates or placecard. If theyre legit then they need to show it!! I almost didnt go in tonight because I cant walk far so had to keep driving around till a spot close opened up as no handicap was available.
It was a bad experience for this location. There were no employees around to ask questions. They had 2 registers and a bunch of self checks open. The person that was running self check was preoccupied with other things. My daughter (being a kid) ended up tipping our cart over on top of her. She was screaming and crying (nobody elses fault but hers) but not a single employee came to check on her to see if she was OK. None at all!! The only help was other customers helping me with my daughter. That made me lose complete respect for the location on Charles St.
After fumbling around in the self checkout line not getting any help, I finally went to help desk and asked why my rewards are not going through. Was told that I have to go to the regular checkout line. Ok but why not??? So I’m fine waiting my turn in the regular checkout line they couldn’t figure it out there also. And when rewards didn’t go through and I paid full price I was told that they could give me a number for someone to call. Really!??? Shouldn’t you figure this out within your own store and make it right? Haven’t been here in a while won’t ever come back!
I was really disappointed in this location. Ive been going to Schnucks exclusively for a while now based on their customer care and public safety measures. However after recently being in this location Im not surprised to see that Rockford once again has dropped the ball. The staff is not polite. Actually a little bit rude. And the store is not nearly as clean at the one in the Park.
So theyOnly really have 2 other spots Aldi &Valli for competition .Unless your a big box shopper. I found some new things,to me,at least. The water 5 gallon refills,and dont forget your points & coupons clipped!! you can buy household items such as laundry,dish detergents, or body hygiene as well. Plus CVS , is now at this location...hoot hoot!!
Only by sale price items!Post a map up front for the large amount of location changes! I crossed the store twice, which is very difficult for me, to locate something that was in the middle of the store at the back. The staff is helpful but expecting things to be on the far West end of the store after entering from the East end and then having return to the rear center (north) end of the store before heading to the South end for checkouts and back to the West end for exit (with two plastic bags of items) its just a little too much walking for me!... They stopped carrying my favorite bourbon after being one of the few stores in town that did carry it!
A man who works in the meat department, his name is Bruce, very helpful and went out of his way to help me find an item. I will always patronize a store that hires people who actually care about the customers that come in. Thank you Bruce for you help that day and for being patient with me.
The pharmacy was excellent had my prescription in a timely manner. Then I went to use the self checkout registers, two employees were standing near by with nothing better to do than just talking and laughing. Not even offering to help when I needed it. Another employee that was working in a different area offered to help me. Thank you to that very kind employee, I appreciated you for helping me.
Our wedding flowers for table centerpieces and for our arch were purchased from the floral department and we could not be more happy with the quality! Your floral managers customer service was absolutely wonderful! Julie was absolutely amazing to work with and her creativity with how she made the flowers for the arch were speechless! Thank you so much for such a great experience!
This is the main grocery store I use in town more so due to convince then the store itself being good the store is alright the lines are usually long and it takes a bit to check out even with self service options. The store is clean and Ive never had much of an issue with their products their selection is often underwhelming and I cant always find what I need causing me to have to improvise recipes or make several stops to finish shopping. The only thing I dont recommend buying here is produce, most are of low quality or bruised heavily.
The store was clean, organized and well stocked. The first person l came in contact with was a very pleasant elderly customer. I told her it was my first visit and she expressed how she hoped it would not be my last. The staff appeared to not recognize me as l moved through the store. However; the cashed and bagger were very friendly. They asked about my visit and invited me to return. Glad l made to trip to Sullivans. Im one ☺ customer.
I usually come back to Rockford to spend holidays with family. We need to make a run for groceries because we overlooked something, so we go to Schnucks.The prices seem a little to high for stores that look so run down.Customer service has become a thing of the past. I stopped at the pizzeria, waited for almost 10 minutes and never got any service.And I know they saw me, they where pulling things out of the oven in front of me.I miss when it was Logolis, before I forget, this was the one on Charles Street.
Staff helpful and welcoming, prices competitive, has deli and salad bar and hot prepared food area, made up entrees to take out and heat, hot soup, very good fried and roast chicken, good variety merchandise. I just wish salad bar and soup did not close so early, 6:45pm. In general, great.
This stores a bit pricier on items but if youre leaning towards a less ghetto market to visit this would be the one, they have liquor, ice cream, their own bakery, butchers, food court, self checkouts most of this stuff is going on in the earlier hours of the day and may be closed in the later hours. The baked goods here and their calzones are worth trying.
Went to your store on Charles St today and when I checked out this very nice young man helped load my groceries up onto the check out counter his name was Chris no one has ever done that what a great gesture and my cashier was Sandy who was so pleasant and very quick at getting me through the line and wished me to have a great day. Thanks to Chris and Sandy I have started out to have that great day .A couple of great employees. Will be back to this one even though I have one a few blocks from me.
I had to use the restroom today and after doing my business I found that there was ZERO toilet paper in the dispenser. Lucky for me I had a few Kleenex in my pocket. We were double charged for a bundle of leaf bags but didnt discover it until I was loading my car. I had to go back inside to get it fixed.
I needed 2% milk. I usually purchase Prairie Farms at another market. Your store is asking 1.20 more for the same brand! The only reason I stop in the Charles St. store is for the vegetarian delight. East St. Schmucks, closer to my home can not compare to the vegetarian delight on Charles. There is hardly any spread in the E State version. I am sorry for those that purchase all of their groceries at your stores. Prices are outrageous.
One of the nicer stores in the area, good selection, nice staff. Schnucks stocks their stores according to the neighborhood, this one is better than the one near my home but not as good as E State or Cherryvale. Have been told the Rockton Ave store doesnt carry better cheeses, better breads, some of the more expensive condiments because people on my side of town dont buy upscale things. Wrong!
Shnucks on Charles is a store with a lot of potential. The workers are all friendly, well cultured, and they provide excellent service knowledge. The increasingly popular full circle brand, is becoming the go-to fix for local vegans that cant find a more simple place for food. It seems like everyone knows eachother in this place, and its actually pretty cool.
I went in the mens room and one of the soap dispensers was broken and one was empty. I told the cashier and she told me to tell the service desk. She said it said okay Ill let somebody know. I told the service desk and they didnt seem to worried about the fact that not a single man in the entire store had washed his hands after going to the bathroom. That store is always trying to sell things that are past its sell-by date. I have found things in the wrong place way too many times to think its an accident. They purposely put sale signs in front of things that arent on sale. The employees are very nice people Im pretty sure management does that on purpose through the corporate office.
Giant store! Has everything I need, great selection and lots of produce too. KINDA like Walmart and Valli Produce together. The schnupons are SUPER helpful. Prices arent the lowest as Walmart but their sale items can be and they usually have some great deals going on.
The cashier,manager, and other employees at this location have the worst customer service I have ever experienced, my cashier stopped what she was doing to talk to another employee mind you I have a newborn an she stopped scanning my products to talk, the manager took my previous cashier off the line because she could not work the register instead of helping her he pulls her to the side, talks to her and moves her this place is so unprofessional! I would never recommend this schnucks location on Charles st in Rockford IL to anybody.
Love the hot food ready to go you can buy! A bolw of soup or a salad of your choice or both if you want! The have different sized bolws that you can pick from ! You can put your dressing on it or on the side . They have so many different thing so your can make 2 sea food so if you would like a crab seafood . I loved the Turkey and ham and some sun flower seeds ,eggs, Real bacon bites cooking its not bad at all ! So bad come on over and try the great soups and freash cook pizza! And a lovely lil place to sit and eat and pay for your food before, you have to even go to the front to pay . So come and try it out ! The price of it goes by the weight of the salad! So as long as you dont go overboard on the heavy topping tour price shouldnt be more then you get at a fast food places and its fresher than any place and the price is always good for me and mine comes to like $ 10 bucks and me and my daughter can get full from one big salad and i put a lot of meat even some crab on the side for later and even some freash fruit on the side . In the smaller containers! Hope everyone likes the food as much as me and my friends!
I remember this place used to be called loglis when I was a little kid I always used to get the shark fruit snacks not that Betty Crocker Im talking about loglis I miss that store its a shame its gone same for Highlanders they had a 10 for 10 sale on everything like for fruit snacks ice cream where did it all go
I LOVE SCHNUCKS IN ROCKFORD PLAZA ITS NOT FAR FROM MY HOME ON BROADWAY I AM ABLE TO WALK THERE AND DO SOME LIGHT GROCERY SHOPPING, ESPECIALLY FOR THOSE SPUR OF THE MOMENT THINGS YOU MIGHT NEED OR YOUVE RUN OUT OF. I LOVE THE UPKEEP OF THE STORE CLEAN AND SANITARY.THE BATHROOM IS ALWAYS KEPT CLEAN AND SANITIZED THIS MEANS A LOT WHEN YOUR IN A RUSH AND HAVE TO GO QUICKLY AND KNOW YOU CANT HOLD IT UNTIL YOU GET BACK HOME.THE PEOPLE WHOMEVER IT IS WILL LEAVE FROM THERE WORK STATION TO HELP ASSIST YOU IF YOU ARE HAVING TROUBLE FINDING A PRODUCT OR NEED INFO ABOUT HOW MUCH OR HOW LESS OF THE PRODUCT YOU WILL NEED IN PREPARING A CERTAIN DISH OR MEAL. FROM THE CASHIERS TO THE STORE MANAGER ALL OF THE STAFF ARE VERY HIGHLY WELL MANNERED AND FRIENDLY WITH BEAUTIFUL SMILES ON THEYRE FACES,AND THIS PLEASANT TONES IN THEÍR VOICES.I JUST WANNA SAY THANKS SO MUCH FOR THE REWARDS PROGRAM IT REALLY COMES IN HANDY WITH HELPING OUT ON A BUDGET PLANNED WITH GROCERY SHOPPING LIST WHICH IS GREAT AGAIN THANK YOU FOR YOUR WONDERFUL AND AMAZING SERVICE AGAIN THANKS YOURS TRULY FRANCES MORROW 🙏🙌🙏🙏!!
Total reviews rating 4.1
199 Reviews for Schnucks Rockford Plaza 2023:
Review №1
2022-06-05As you would expect, its a grocery store! It has some nice sales for items, and it has multiple sections for the product you wish to buy!The rating is 4 because, however, there are some items that you would think they have, but dont.There is enough variety to be good, though.
Review №2
2022-04-29I am using the app called upside that gave 14% back in cash. I spent $40 and couldnt use my app because your store hours are incorrect. Charles St. Closes at 10:00 and the app has it closing at 9pm. Please fix this I shop frequently and shouldnt have to go to a further away store. All the other stores are correct? Thanks and please correct
Review №3
2022-07-21Great local place for your groceries, alcohol, general household items plus hot food like variety of chicken and sides. Reasonable pricing and they have a rewards program as well.
Review №4
2021-03-15Noticed clean lot .they offer public restrooms also. Wheelchair accessible and parking is available. They have just about everything you need . Here is a few pictures of just one meal Ive made with food purchased from here. Yummy 😋
Review №5
2022-02-25The staff were efficient and helpful when I couldnt find one item. I wanted a Rotisserie chicken. Theyve stored the chicken in the cold section. Overall, keep up the excellent work!!
Review №6
2022-08-19This store always has a good selection of diet soda, which I love. Can be a bit pricey.
Review №7
2022-06-29Schnuck’s is the most expensive grocery store in Rockford. I only go there when I need to grab something fast. The salads and meatballs in the deli are good.
Review №8
2022-07-16Always clean and had what Im looking for. Only downside is that it is a bit pricey compared to just about any other grocery store in rockford.
Review №9
2022-08-05Nice place, enough fresh bread and produce, nice meat shop too.
Review №10
2022-04-30Front end manager Bill has got to go ! ! ! Bill has to be the rudest person, drives customers away, not helpful, refused to open a register, said he doesnt know how to run a register. If youre a manager you should know how to run a register ! ! !