Delivery
No
Rural King in Charleston
Categories
Location on the map
Charleston, Coles County, Illinois, US
Service options
Accessibility
Wheelchair-accessible entrance
Yes
Phone: +1 217-345-8030
Site: https://www.ruralking.com/
Site: https://www.ruralking.com/
Opening hours
- Monday:7AM–9PM
- Tuesday:7AM–9PM
- Wednesday:7AM–9PM
- Thursday:7AM–9PM
- Friday:7AM–9PM
- Saturday:7AM–9PM
- Sunday:7AM–9PM
Rural King in other cities:
Comments (199)
Found what I was needing with no problem. Checkout was fast as well.
Great prizes on bird food. Good farm store.
The staff is very friendly and helpful. Apparel selection isnt quite as good as the Mattoon store, but dry goods selection is better than what youll find in Mattoon.
Great prices, and free popcorn! From home improvement to clothing, its a great farm store
They do help you find what you want there
Got some new shirts love the lady in the clothes dept. I got 5 new shirts wow she was help full
They carry about everything you need. Staff is knowledgable and friendly.
Good service good people.
Great selection, fair pricing. Service is good.
Place has really went downhill...not the rural king I once went to...never have what Im looking for...and prices on things have really gotten higher
Didnt have what I wanted, but a nice store, good hours and helpful folks.
Good prices. Good employees good inventory .
Nice store. Appreciate their willingness to host the Angel Tree for children in need in our community every year.
Nice store friendly staff
Very helpful
Friendly very helpful people!
Access to store in a congested road area located close to school entrance/exit. Gardening plants abundant to choose from. Staff helpful and pleasant.
Great place to shop. They have a decent selection of tires and tubes for lawn tractors. Great tools. Fun place to shop Id say.
Great place friendly associates
Service was great the employees the best In-N-Out got what I needed
Has a little bit of everything at good prices.
I had a flat tire in the parking lot. The manager and another employee went out of their way to help me. You just dont see this kind of help/service now a days. I am sure these employees were busy with running the store yet they put my needs first. Cant say enough good things about these folks.
Usually have what I want and service is average. Its like one stop shopping at a fair price.
The staff is friendly and the stock boy I believe named Keegan went out of his way to help me get the product I needed amd loaded into my vehicle and had to even go out of his way to get the product I needed from inside the store because I didnt want what was sitting out side. I appreciated him and his help.
Love this store, just about everything you could think of, folks friendly and POPCORNS BACK🤗
It was good. Found things that I was looking for.
We now live in Oklahoma & miss Rural King. There is a similar store in our area called Atwoods but we always visit RK when we return to IL. There bulk nuts, bolts, screws, etc are good quality for what we need & a deal compared to other retailers. Everyone was helpful, good customer service.
They have everything and many good buys. Ask if you need help to find anything.
Love rural king they always have a great selection of outdoor things especially garden related. We enjoy going there just to look around when we are in the area. The kids love that they always have free popcorn as you enter the store, they also have free coffee for those that like it. Their prices tend to be the best in the area as well.
Quick service, employee very helpful, clean place, easy to find what I needed.
Got exactly what I needed very friendly service
Huge selection and awesome brands fast check out and friendly staff as well.
Picked up 4 bags catfish food. Good service as usual.
Wonderful to see a place like this up north.
Great farm store that has pretty much anything you need.
I visit Charleston and Mattoon stores. I love these stores. I buy mostly bird food for my outside feathered friends. But I also love their greeting cards, large array of candy and snacks, spring flowers, household things, well...love it all!!! Love the chickens too!!!! Thank you.
Great friendly local store.
What a farm store should be
You are able to find what you want
Everything under one roof,thats not some company on every corner.All the pet and animal care one needs. Plus chicks.
I could live in this store because it has everything I love.. plants, boots, funny tshirts, candy, baby chicks, feed, seed, e.t.c. =)
Had me on hold for 20mins. I decided to drive to the store and made it there while still on hold. Never have anything in stock and dont want to be bother to help you with anything.
Great the best
The employees are friendly and knowledgeable. It makes shopping so much easier.
Not bad. Looked like they were getting ready for the spring fishing season. Probably stop by there again sometime.
Employees still try to assist customers.
I have nothing to say but good things Of the store but I wish the customers were a little moreConsiderate of the public. I’ve never seen anyone wear a mask in there. And I’m always the outsider because I do wear one. Everyone always gives me very dirty looks but I feel like as long as the employees have to wear one I will still wear one.
I love the fact I can bring my dog into the store.
Friendly staff. Reasonable prices.
Wonderful customer service and very nice store, has several more products than my local store and the employees are more helpful
The plants are withered
Very good pricing fot landscape type products.
JLT53 AND I NEEDING A NEW BATTERY FORE MY SEMI SIZE 72 DC VOLTSCOLD CRANK AMP 4,800 AND DO YA HAVE ONE RURAL KING & WHAT THE PRICE PRICE AT $$700.00WW
Good place to shop tools
Love this store. Only wish they had more coupons or discounts (without needing their credit card) for the things I buy monthly.
To Whom It May Concern:Yesterday I went to the Charleston Rural King and purchased 30 bags of mulch. While at the counter my clerk called for help to load. I heard someone respond that they had it. Well.....I waited at least 10 min and no one came. I was getting mad so I started to load it myself. Keep in mind I am 59 years old and in decent shape and it certainly did not hurt me to load it, but I thought that part of your customer service is to help customers load. I could have gone back in to tell her to call again, but I needed to try to stay calm and it was not her fault. Actually I did go back in and dropped the slip off that was to go to the helper and told her no one showed up and I loaded myself. If it helps to identify who was working when I was there; my slip is timed at 5:40 PM on July 9 2014., Oh, by the way, I did only get the 30 bags I purchased, but I could have taken much more as no one was even around. I am normally not a complainer and am very independent, but I feel your customer service is really lacking. I do know of others that have mentioned your store as well. I am hesitant to return to your store especially if I need help. You know..word of mouth is not very good advertising especially if it is negative.
Used to really enjoy going into the Charleston Rural King. Now that they have rearranged the store I just avoid it. I enjoyed having the tools, hardware, etc up front so I didnt have to walk through clothing, shoes and groceries just to get stuff I need. ACE hardware is a bit pricier but much easier in and out service.
Nice big store with lots of stuff
Love Rural King! Clean, staff knowledgeable and kind! They have everything!!
Sad to see this main store closing. Moving to the mall is a HUGE mistake in this former customers opinion. I wont be going there. Its been great but I hate malls. So long Rural King.Well, I was wrong! The new store is pretty darn good. Much better than I expected. Im glad I decided to give it a try! Excellent bolt selection.
I always get my birdseed and suet here. It is fast and convenient
Its hit or miss with customer service being friendly or ignoring/avoiding you or obviously annoyed if you ask them a question. I only go there because theyre the only store locally that carries my dogs treats and food. However I do think it says a lot about any business that is constantly hiring. This Rural King is always looking to fill positions.
Great store and always great prices!
Great customer service. Good products and availability.
I like this store, but several times over the past months, Ive walked in and people are NOT wearing masks. There is a sign on the door that mandates the wearing of masks in the store, but apparently management thinks its more important for them to make a dollar, and not offend a patron by asking them to mask up. In the mean time Coles County is not doing well in controlling Covid 19, so Im glad youre making your $, Rural King at the risk to others.
They have bunnies! And ducks! And of course lots of products for all of your rural needs! The store also provides lovely amenities like complimentary popcorn and coffee. Definitely a nice stop for any shopping trip in Charleston.
Decent rural king.. Not great, not bad.
We always seem to have a great experience at Rural King!
Great Clean Location. Had A Blast Cruising thru the aisles. Even got to hold a baby chicken...PRICELESS..
Got what needed in my size at a good price.Also their gun selection is at a good price too.
They have just about everything you could need for any project. Me and my wife buy our cat food here. Very good selection all around and staff is kind.
Great place to shop wonderful staff and managers
A little of everything!
There are only 3 handicapped scooters there and they are mostly dead on a charge no one plugs them in
Farm and home is a great way to describe rural king. In general if you cant get it there you may not really need it.
The Farm & Livestock Manager of the store is very rude and disrespectful!! My aunt who is a senior citizen asked him for help and he lied to her about not having a product just because he didnt want to do his job and help a customer. When she finally found it herself she showed it to him and he snapped at her for finding it. When she asked to speak the the store manager the cashier was rude. She went out to her car and called to speak to a manager and they hung up on her. I have had my own issues with the same kid and will not be returning to this particular rural king
Biggest and best rural king ive been too
Easy to get to, clean,friendly people ,good selection of products, great price. Fast service. What more can you ask for?
The parking lot is very confusing very crowded and just not laid out very smart. The store is almost the same way.. the employees seem nice and very helpful the guy that helped me was very knowledgeable about auto batteries and the warranty that comes with it. Only reason I did not give 5 stars is the parking lot layout. Just dumb
Had a few good clearance itemsDont go to this Rural King often due to distance from home but was happy with store.
Improved clothes. Love the silver jewelry. Decent prices. Live ducks, chickens, bunnies... etc. Great boot selection.
Came to Rural King to top off a propane cylinder. Didnt even take 1/2 fill and charged $25. When I talked to manager Dan, I was told it doesnt matter what is added to cylinder, its the same charge.Needless to say Rural King lost my business from here on out!!! I buy year round from them for my business needs as well as personal !!!!!Two businesses and my personal purchases along with my hunting guests might not hurt you, but Ive already had 50 likes and numerous comments of support
Their pet food is the best price around here.The store has a wide variety of items.The staff is helpful and friendly.
I shop there regularly with my kids. They love to see the chicks in the spring and eat free popcorn :) I bought a recliner there a couple of years ago and one of the employees (who had a truck) delivered it to my house (free of charge) because I couldnt fit it in my vehicle. I think the prices are very reasonable.
They have the best prices for dog foods! You can get a big 40 lbs. bag of Rural King dog food for less then $30! They also provide free popcorn every time you shop there. Not to mention you are allowed to bring your dogs which is awesome!!
They have a very nice selection reasonable prices and most of all staff that can actually help and assist you in finding what you need. People are glad to help with a smile.
Great service
I get my bird feeder stuff there because of the readable price.
Great store for gardening, farming and clothing. They have nice selection of plants in spring. Nice selection of yard decorations, swings, canning supplies, animal products, etc. My city friends love walking around it, especially when chicks are in.
During this crisis they kept variety of stuff as much as possible. A bit pricey, the staff has a few people in a hurry to explain things and get done with it. :-/
I feel like this store represents our country home town needs for farmers to laid back city folks .Dog and cat supplies and outside landscaping products. Along with clothing, shoes to Canning products and snacks. Auto products and tires. So i think that this store represents our community needs
Definitely become less of a farm store and more of a typical department store. The clothes and boots seem to be taking over more and more. The hardware and paint seems to be half what it used to be. Pet supplies is more than sufficient though. Cant complain about that. But on several occasions, I have left disappointed because I wasnt able to find a part that I had purchased several times before. Employees are all friendly and helpful.
I can always find what Im looking for here.
I love Rural King. Great selection. Great prices. Friendly employees.
Love me some rual king
👍
Great customer service! Very helpful and fast. All know what theyre doing at all times! Very professional and welcoming!
Great service, purchased a pistol, sales rep very helpful and friendly. Cashier very nice!
I can order online for curbside pickup. Good quality products.
Staff very helpful. Store clean and well stocked. Overall a very good shopping experience.
I recently visited the Charleston Rural King store in hopes of finding a heater for my garage. While in the store I found that they had many different options. Natural gas and Propane with up to 30000 BTU. An associate helped me take the heater to the front of the store and eventually loaded it into my truck. Super friendly staff that made my shopping experience very enjoyable.
I love rural king. I mean some times they are a bit pricey. But the quality of their products are better than other places.
Great place to do business. Always helpful and friendly.
They usually have what I went in there to get. They carry trendy outdoor decor whuchvtooj me by surprise. Along with the baby chicks and rabbits every Spring
Didnt have basic plumbing supplies we needed
Love the store and people at Chstlesyon RL Store. Was warm in there though. Thinken air on the blink.
Love Rural King. Has more than farm stuff. Kitchen items. Some snacks etc
Love royal king
As a hardware or farm supply type store Rural King is nearly the best.This time we only went there for a battery.We got the top of the line one that would fit our vehicle, added had a better warranty than the top of the line one at Walmart which was double the price.As always rural King has Keurig coffee and popcorn free at the entrance.
Never disappointed in a rural king , little bit of everything . Just wish they carried model kits like they did in the 80s and 90s
Great store for farm, hunting, livestock supply.
I love this store. No air conditioning stinks but other than that its a great place to come especially to find hard to find items.
Good store , but i dont think much of the lawn mower battery rebate i bought three of them last year and i never did get my rebate after sending it in called about it two times but that didnt do any good either
Theyre a great employee there named Norah. Shes very good about customer service.
My stepdad loves this place!! Comes here for all of their home stuff and backyard materials! Great prices , great variety of firearms !
Friendly, helpful folks. Great selection. And I love the fact Rural King doesnt bow down to the anti-gun commies like Wal-Mart did. I give Rural King 👍😉👍. While I give Wal-Mart 😠🖕.
Service was great.I was met at the door and was asked if I needed help finding anything.The guy went and grabbed a cart for me as well.Checkout was quick and easy.
Went there with my friend she had just gotten a new puppy and we needed a kennel to put him in the people there were so friendly and so sweet I love small towns
Very friendly employees checked in on us and asked if we needed help without being pushy.
Always a good place to go.
Good prices, good inventory
Love having the new Rural King at the mall. Great location, seams more organized, and of course the service is always friendly.
I work here and its also a great place to shop there prices are pretty good to
The parking lot is just packed so I get stuck
Great selection and friendly staff. Always an enjoyable experience
Like most other Rural King stores, this one is well stocked and the staff is friendly and helpful.
Great place to shop for all needs and locally owned... Great free coffee and popcorn
Always great deals on spices chips and other things people are very helpful
I was totally Confused when I went In the doors. Totally rearranged the Charleston store ... Turned to my right expecting to find the Harris spider killer and went to walking the store to find it . Thanks for the exercise but maybe you should send out some messages so I wont think I went to the wrong place . Thank you for spider killer as well.
First time to shop Rural king. So many items that I didnt know I wanted. Great experience.
Great place to get bird seed and pet food. Okay for rugged work clothes and boots.
Rural King has about anything you could hope for. Lawn equipment, tools, toys, clothes, farm equipment, etc. And the free popcorn is always nice.
Not the best return policy but an essential part of the community.
Got what I needed easily enough and carried small talk with an employee while looking at bolts,nuts, and washers.
Had hard time finding help for pet area but when I finally did the Young Man was very helpful and nice
Friendly customer service, popcorn, baby chicks and great Christmas trees.
Great staff well organized store super clean...fresh popcorn and coffee..
Love Rural King...We are able to find so many items that we need all in one place.
Awesome as always Im from chicago I always pickup needed items when I am here.
Mattoon store didnt have them even tho they said they did when we called!! But Charleston store had them!!!
Great, knowledgable staff and good coffee. Free popcorn! Go visit the Gun Barn staff.
Good variety of seeds and gardening stuff not so much variety and other items like Plumbing or electrical
Great customer service and the chicks are also a plus, only problem is finding the stuff you want due to its size
Its a nice store friendly people wide variety of different things
Anything and everything you will ever need! Great homey feel. Great knowledgeable staff.
I go here for all mt animal feed and also for supplies for my home and garage they always seem to have what I need at a affordable price.
Amazing. I have a high standard for Rural King but I had never visited this location i was not disappointed everyone was friendly the store was clean and prices were great!!!!!
Associate was very helpful
One stop shopping and prices are great
Always find something on sale every time I walk in! Sometimes two or three times a week!
Great app. Took me to where I wanted to go and back home again with no issues
Always like Rural King. Best place for flea and tick medicine
Great place to just walk around and browse, and the employees are friendly too. Wish we had one of these closer to home.
Fast very friendly alot of good deals
Its a lil high but on other things reasonable..depends on what your going for..
The toys quality has gone down but the farm products are cool
Normally have what Im looking for.
Rural King is moving things around again! Took me awhile to find Aunt Berties tea, but I found doggie treats marked down to $.50 a bag while on the hunt for the tea.
Love every there make feel like a mama ans pop store
Pretty good store has quite a bit but sometimes the workers cant tell you which way is up
I love Rural King. I visit this store every time Im in town.
Staff always goes above and beyond
Always have something even if its not what you came for
Has everything, helpful staff and fair price
Cant be beat!Everything you want and need and then some.
They usually have what you need but youll have to find it on your own LOL
Had the plants I wanted
Love how they have pop corn as you shop
Pretty standard Rural King. The employees were kind and the prices reasonable.
Better then mattoons new location store.
Great. My granddaughter works there....had to give her a hug!
Friendly cashiers,and I always find what I need.
Love this store...They have everything and then some.
Great customer service!
Recently remodeled. Good prices. Nice associates
I love shopping here. They have a wide selection of items for every lifestyle
Pretty much if you need it, theyll have it...
Can count on great service at the Charleston location.
The clerk was nice.
Best stot in mattoon😉🏆
I love going here and looking around. They play the country music a little too loud, but I can deal with it for the most part.
Larger than expected, great prices and huge selection!
Free popcorn good candy lots of nice clothes and boots
Pleasure shopping got good deals
Best farm supply store excellent staff good prices
Has everything you need for the outdoors at a great price.
They have remodeled and rearranged this Rural king but it looks better than ever
Decent Rural King, a bit smaller than the one in Mattoon.
Great help today in the chicken department, thanks guys and gal
Total reviews rating 4.4
199 Reviews for Rural King 2023:
Review №1
2022-07-21Tonight I drove from Annapolis IL to Charleston IL Rural King to buy pig feed. I arrived at 840pm to Charleston rural king. They were out of edge pig feed so I ask the service desk if they could call Matoon rural king to see if they have some. I waited for 10 minutes at service desk to finally hear they have 9 bags. By this time it was 850 so I offer to pay over the phone or pay at Charleston rural and they could leave the feed out side then I could pick it up. Matoon rural king said it was to close to closing time and they couldn’t leave it out side. Assistant manager at Charleston said they cannot help me and I couldn’t pay for it there cause it would mess up there inventory. She was just worried about getting the door lock at 5 till 9. Very disappointed in Charleston and Matoon rural king
Review №2
2022-03-20They have a good selection of hardware, farm, household, electrical, tools and other types of items. Prices are reasonable for rural areas stores and staff are very friendly. I would recommend Rural King to anyone in the area who needs items that they have available. Good products at a fair price.
Review №3
2022-01-23Love Rural King. A no nonsense shopping stop for animal essentials. No frills, no fancy stuff, just what we need at good, honest prices. Very friendly staff too!
Review №4
2022-05-26Great assistance with helping me find what I needed and helped me get in into my vehicle.
Review №5
2022-01-04I was very pleased. I needed straw for my dog house and being 77 years old lady, its hard for me to take a bale home & break it apart and I only needed enough for the inside. I asked for a bag of lose straw from the truck. They were kind and quickly carried me out a bag full that I could handle. They wouldnt even let me pay for it because they dont have a code to put in the cash register. I really appreciated they help.
Review №6
2022-03-23We are from out of town, but when we are here we love making a trip to Rural King! Its a cool store with lots of treats, hardware, clothing, sorting good, etc.
Review №7
2022-06-26Always have what youre looking for .
Review №8
2022-04-18I play this course. Its a little wet.If you walk its works better.
Review №9
2022-02-14Neat farm supply store. Free popcorn and coffee at the front door. Good deals.
Review №10
2019-12-30They have free popcorn and coffee for everyone, this is amazing! Thank you Logan for being fun and friendly at the check out!