In-store shopping
Yes
Ross Dress for Less in Joliet
Categories
Location on the map
Joliet, Will County, Illinois, US
Service options
Delivery
No
Health and safety
Mask required
Yes
Staff required to disinfect surfaces between visits
Yes
Safety dividers at checkout
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Planning
Quick visit
Yes
Payments
Debit cards
Yes
NFC mobile payments
Yes
Phone: +1 815-254-3154
Site: http://www.rossstores.com/
Site: http://www.rossstores.com/
Opening hours
- Monday:8AM–10PM
- Tuesday:8AM–10PM
- Wednesday:8AM–10PM
- Thursday:8AM–10PM
- Friday:8AM–10PM
- Saturday:8AM–10PM
- Sunday:9AM–10PM
Ross Dress for Less in other cities:
Comments (199)
Drove to Your store from Plainfield. Business hours show you close at at 10:30. Not 10:18. Lost my business
The price and quality of the clothes are very reasonable. Although the fitting rooms were closed you can still return items that dont fit properly. Small inconvenience but still doable.
Always GREAT DEALS.. only bad thing is you can easily spend $200 every time 😉
Good variety of merchandise with decent prices. Store could have been dressed up a bit to look a little nicer. Staff was very friendly and helpful.
The store is clean and the shelves are arranged nicely. Theres plenty of items to choose from and some great finds! The prices are fair. The drawback? The employees dont know how to smile; much less greet you when you come in or check out! Today was the first day an employee smiled and greeted me when I came into the store. I pegged him as a manager right away. On the way out, I asked the cashier a question. She stared at me. I asked again and nothing. After determining that she didnt have a hearing disability, I asked the question, also asking if she was going to respond. She finally did but with no apology for her rudeness! I asked to speak to the manager....not anxious to go back!
I went to Ross tonight 2/17/2021. Due to covid their dressing rooms are closed. Why? I rarely give one star reviews. I was shopping around and browsing. I found a sweater I absolutely loved. So I walked back to the fitting rooms to try it on and they had closed signs all over. I quickly three the sweater over my clothes because its a sweater right? No harm. I threw it on looked in the mirror and liked it! Then an employee came over the loud speaker and said not to try on clothes because of covid. Why couldnt they just politely tell me? Public bullying at its finest. I wont shop at a Ross ever again.
Good prices, horrible checkout service! 2 registers open, but one had a lady returning MANY items which took over 1/2 hour! So, really ONE checkout with the line starting to get deep.... like 10 people behind me! Glad I was towards the front, but still waited 30 minutes to checkout.😠
The original sales price was less than the Ross sales price. When I told a salesperson about it, they ripped the tag off to hide the evidence and implied that I was the one who put that sticker there.
I dont like leaving negative reviews unless absolutely neccessary. This one just really got to me. My husband and I went here to buy some home decor items & clothes. I was taken back by the manager that followed us around the store staring and giving us dirty looks the entire time. The pure ignorance of people never ceases to amaze me. We continued with our purchase because I wasnt going to let that manager think for one second that I was going to be a coward & put all the things down we were going to purchase. From this point on, I will never again step foot in an establishment that makes someone feel that uncomfortable. Especially when you spend a good amount of money there. Be kinder to people & dont judge someone for the way they look or their ethnicity! Period!!!!!!!
There a good store with low prices, the quality of the goods are very good. Although, some stores you go into the employees are more hospitable then others. The greetings are truly appreciated, and that lets us know as customers you want our business.
If youre looking for something nice and cheap this is the place. I love buying mostly all mine and families clothes here as well. From top brand names like Nike, Calvin Klein, Levis, Adidas, etc the list goes on for less then half the regular price. I never go in here without coming out with a great deal.
Love to shop here they have a lot of good deals.shop there once a week
I will NOT be shopping at Ross after my experience today. I previously shopped there often and have spent hundreds of dollars there but today’s experience has left me angry, disappointed and never wanting to return to Ross! I purchased a 40 dollar winter coat from Ross and a week after my purchase it ripped in the sleeve. Cheaply made I guess? Went to return it today but the cashier stated they couldn’t take it back because of the smell of the coat!!! What!! That is the craziest thing I’ve ever heard!! I asked for the manager and she also explained because of its smell, they couldn’t take it back!!! The manager’s name was Julia! So, if the jacket smelled like roses, I could of returned it??? Jacket must smell a certain way or can’t be returned??
I only shop here because sometimes I just happen to find some awesome clothes for a good price. I hate the way they treat everyone as if they are thieves! The carts have those ridiculous pole sticking out the top so you cant leave with the cart and theres a security guard standing at the door staring... it just isnt icky feeling inside the store. I have not yet met a very friendly employee there. But they do have great stuff and great deals!
It was nice, line was super long. I love the store so its worth it.
Clothing, shoes, purses, household goods, bedding, etc, etc. for the entire family, at reasonable prices!! I do wish they carried more jewelry and clothing for small children, though. The wait for check-out can be long, at times. Fairly clean, nice wide aisles and roomy dressing rooms. Cashiers could use a few in-services on courtesy & friendliness! I WOULD shop there more often if it had a friendlier atmosphere!!!In general, however, a pretty good place to shop! Especially for gift giving. Worth a try!!
I love Ross! This store is one of the neater Ross locations Ive been to, I feel like someone is always straightening up & putting things away. Go in with an open mind and just shop around instead of looking for something super specific, there are great deals to be had here. Always cute seasonal items & home decor.
Was looking for shoes for my 14 year old son, Ross says they have size 15s but they had one pair of 15s and we went to another one and they didnt have any 15s.I did find two totes that were very cute and inexpensive.
Its like goodwill but with new clothes
Nice store but has some cheap items that spreads fast and easy
I cant even believe people say this place has great customer service. I have been in there multiple times and rarely are you even greeted. I had a cashier refuse to ring me out when I was the only person in line and another associate was friendly and rang my purchase. I just have never even really been treated like a human when shopping there. I lost my debit card once and the associate I asked to see if anyone had returned it because I lost it in the store pretty much said not my problem.
Its a great place to go shopping with amazing deals. I just love Ross and cant wait to go back again. They have something special for everyone.
Great variety! Good choices, but clothes were so tightly packed on the rack was hard to look through. I went at the end of the day, it was really messy. But pleasant employees, good experience.
Its a clean place to shop. Prices are reasonable. The associates are nice, polite and willing to help.
It took 5 minutes to find what I needed and 15 minutes in line to check out. The ladies were very nice, but with 13 people in line, 1, and then 2, cashiers wasnt enough. No more Saturday shopping for me!! Great prices! Poor management!
Awesome!! Love this store. I always find a nice shirt or 2, same thing with jeans. Good selection, brand names, good prices!
Wow Ross You really screwed up! 25 families in a row in your line with at most two cashiers. And still a year later no open dressing rooms? I think thats a staffing issue versus a pandemic issue.
They have a good selection of products and gifts 🎁
The checkout lines were ridiculous and there was only 1 cashier. She was doing great though. I believe her name was Talia. Major props to her for bringing people up fast. However I paid cash and her register drawer got stuck. The manager seemed too busy doing whatever to notice how bad the lines had gotten. She was able to pull the worker from the fitting room to help cash people out bit that shouldve been done 10 minutes prior. The only reason Im giving 3 stars instead of 1 is because of how well the main cashier handled all the stress. Hopefully the get some more employees so this doesnt happen again.
Love the store, but this location is extremely low staff & I’ve walked out like 4 times due to the line size, because it’ll take 45 min to sit in line. No discount is worth hours of my time lol I’ve never seen more than 1 cashier here, the multiple times I’ve gone
Been to Ross stores all across the U.S.. this store doesnt have a big selection and the cashier was average. The CSR that let me into to restroom was way more friendly. Step it up Joliet!
Prices are great, selection is very good, but you have to be willing to look through racks and racks because clothing is not organized by size or type, but just left hanging where it is placed.
This is another store I go to when I look for a new purse. They always have great deals on them. I just wish they had more top name brands to choose from
Love love love this place. Always find great deals on soccer and sports gear. Along with clothes. Cant walk in and not walk out having bought something
Was waiting in a long line and they had one register opened on the Saturday before Christmas. I was gonna pay with cash and then the manager said I had to wait for a other register to open that accepts cash. This location is horse ish
Terrible staff including the managers . The store is dirty and not organized at all.
This Ross is sooooo Ghetto... it was better when this TaShonda LaRonda or whatever his/her name was wasnt the so -called wannabe Manager... Okay, I had two Co- Wash hair products in my hand (exact same) and the Pump on the other was broken off... The cashier said, Ill knock a dollar off... FINE...so LaShawn or LaRon..over heard and come running those nasty dreads over and said (in a thuggish standing on the street corner voice) We can only do 10%... Nooooo Wesley Snipes.... I went to the Ross in (New Lenox)... Friendly and Cleaner... Thanks a lot:(:
Was a great store when it first opened. Found lots of crazy and great deals. But now all the shoes are pretty expensive and not really anything special at all.
Lines long and only 3 registers open. Back dressing rooms closed and the 2 upfront were locked and no attendant to open. Shopping there was a nightmare.
I had the worst experience. One staff acrually insulted me when she forced me to re hang and reshelf all the outfits that i was returning from the changing room. I felt that is what she was hired to do.
Not enough help in the store for weekend traffic. TJ Max and Marshalls seem to be the only companys that care about customer service by having at least 3 cashiers and floor staff.
Only giving a 5 star due to the prices.The cashiers are awful. Always complaining about their job and the dressing room attendants arent friendly.
Love this place prices are amazing wish they can clean up a bit more but over all customer services are amazing will be going back..
Only 1 cashier. Waited in line at least 15 minutes. Only purchased 1 item
Love them! Found the same dress for $29.99, that I purchased at a major retail store for $230.00.
There is only one person working the register and there’s a big line. Everyone waiting to pay when there is like 5 workers in the back doing almost nothing. I’ve literally been in like for 20 mins now.
Got a beautiful jacket for $25 and a sweater for $13. Love this place for great deals
Its 1:40 pm and Ive been waiting in line for almost 30 minutes. The line behind me is almost to the fitting room. They have 5 registers and only 2 of them are open. This is literally pathetic. I will never be returning to this location. Management obviously has no idea how to run a business. I see other employees walking around and reorganizing clothes but they cant open up another register. Horrible experience
Anazing low prices for high quality stuff. But, wow, I have never in my life encountered such rude staff. Will not be coming back anytime soon.
The store look busy to me, so they need to call back more cashiers.
Better Ross’s stores around. They don’t seem to have much product. The managers seem ok. But the staff let’s just say not so friendly.
This store takes a while to shop since it is not very organised. I did find some good clearance sales on kids shoes.
Great deals just need time to look threw the racks. Awesome shoe selection with decent prices.
Wont be coming back. Return policy sucks, the lady told me to call the corporate so they could authorize her to do a return on a defected item...she was a manager.
Excellent locale for trendy dresses, pants, and blouses at low prices. Several beautiful peices for any season.
Very unsatisfied especially after the shoe selection was do poor I felt like I was at Payless 🤦🏾♀️
Not alot of selection!!! Prices are still kinda high!!! Think they have way to many stores!!! If they cant fill them full than maybe its time for consolidating!!!
Nice store but didnt have a lot for plus size girls/women
Today was the kinda day that makes Ross so amazing. Spent $90, retail well over 400$
There was one cashier... super long line for both the registers and the single dressing rooms at the front.. while the dressing rooms in the back were closed... super understaffed... not a good experience...
Nice store and good prices but not a lot to pick from.
Always find great deals
Its a good store but theres not many staff there check out takes quite a while
You can get some good deals. They have some very nice things!
Not bad, but could have more stock in beauty area, especially during holiday season.
I like the prices ! But the never have alot In Stock as far a size 9 women shoes and 1x in clothes..
Good customer service, good quality prices, Great deals
Love the fact I can get new Rebok or Nike shoes for $20-$40. The prices at this place are simply awesome!
Good selection of discounted brand name merchandise, especially the shoe selection. Usually the cashier line moves slow.
Great prices , if you are a female the selection is wider and more varied but still really good pricing
There are never enough cashiers here! I always spend more time standing in line than I do shopping.
I get fitted hats here for $8.99. Theyre usually 32.99 at the mall. Need I say more?
Is ok prices are good nothing to say about service because no one is there to help just pick your things and pay )))
Wish it was better stocked with more merchandise. Super good value and prices
You have 8-14 people in line and only one cashier...really!
Always a place to find good bargains and lots of new things for the home at very affordable prices.
I love the variety of stuff they have here especially plus size clothing
Everything works thereAnd my kids want new and nice cloth and I want cheap stuff Ross has all of that
I like their clothes but I wish their variety was in more than one size. Very hit and miss.
The two cashiers had a bad attitude with me. megangea and dominique and i call the manager and he did nothing about it.
Awesome Customer service! Always greeted with a friendly smile when I walk in the store. 😎
Bad coustmer service,10 people in line,1 register open while another team member sweeps the floor behind the registers....How about put down the broom and help get coustmer out of the store...Just Saying
Well kept, friendly workers, tons of variety to shop for, name brands, amazing prices
Nice affordable clothing and household items. Always takes long to check out.
Like this store, have a lot of great stuff for a great price
My favorite store.❤️it.
We were able to go in find what we wanted and check out within 15 minutes.
Nice products.
Good cheap art.
Nice deals! Big variety.
I got a bunch of summer dresses for 10$ to 15$ bucks each. Cant beat that
Good deals very cheap nice quality
-Open more registers-Enforce no line jumping policy-Practice better social distancing
Your typical discount store with older items for a slightly discounted price nothing special here.
Always walk out with more than intended great set up and great customer service.
I Love Shopping at Ross u find everything u need at cheaper prices
Theres a lot of nice affordable dresses. I love this store :)
Good quality clothes, good customer service
I love Ross stores I always check the Ross store before I shop elsewhere for almost anything
You find great deals. Parking is never a problem.
A place that has lots of merchandise at low low prices very competitive with surrounding stores.
Very good picked out a cute dress easy to find
Always one deal or another. Fabulous clothes, household items and designer names.
Cute styles great prices what else can i ask for.
Clean and neat inside. Long waits at check out.
Had to leave without purchasing anything because the line was too long and there was only one cashier 😡
Great brands at prices markedly lower than its competitors.
No nomber of veraity and letest designOnly rooting for you so you can see it
Theres an Another Ross In Joliet. It Replaced Tuesday Morning And Is Located Next To Hobby Lobby.
Great place to shop, always something for everyone.
Most of the toys are opened super expensive but worth it
Found everything I needed to dress for the weather.
Love this Ross!! Always entry to choose from for the whole family!!
Good prices, good options, not enough staff
My experience is always good thats my store
Very good prices on name brand clothes and shoes
This place had everything you need truly for less! Loved it!
I love Ross this one is a lil small but still nice.
Its ok. Good prices but not a good selection of items
Store was pretty empty, must sell a lot of merchandise
Best kept secret. My go to for finishing touches to an outfit. For the low low...
I guess this retail store is like any other one of its kind, no difference from others.
Horrible place to shop for cloths. But I guess you get what you paid for. Their cloths are cheap, so is the quality. Customer service sucks.
Pretty good deals
Great prices & cool items for sale!
Found the perfect rug
If i need a dress, Ross is my first choice! Dress for less!
The more time you spend..the more stuff you buy.lol
My wife love it. A lot to choose from
Always able to find some kind of deal.
Nice store not much selection
Great clothes and household items at discounted prices.
ONLY ONE REGISTER OPEN, WAITING15 MINUTES NOW!!! 😡
Good place to find discounted clothing and shoes
The prices are great! Love their accessories!!!
Ok but I dont like that you cant take the cart out
Nice store, well organized, good prices
Ok Prices are still high for what they offer
Great prices staff friendly store a little messy
Great place to find low priced items
Unorganized. Some deals but you really have to hunt for them in mixed up racks
Prices are low and there is a wide variety of product. Its usually not busy.
Never have what I need as far as clothing, or no one to ask questions.
Prices were so freaking amazing.
Customer service was great. The cashier was great.
Decent clothing at very reasonable prices.
Great deals for name brand clothing
Loved this place lots of stuff n friendly staff
Very messy today
Its ok. First time at this one. Id return.
Always great deals and selection
Clean, staff and management are great 🙂 thank you
So many clothes and at great prices
Stop by every time my son needs shoes,and never disipointed
Came here to buy shoes, not much to find for sizes 11 and up
Good finds at great prices.
Small place, dirty inside, not a good selection.
Much better than the Bolingbrook Ross a lot more options
You always walk out with something entirly different than what you went for :)
Great deals and good selection!
I love there prices thank you..
The store is very disorganized, hard to get someone to help you
Mu fave place to shop
Wonderful prices great stuff
Not enough cashiers. Employees did not have the Christmas spirit.
Good selection
Brand clothes cheap but the store is a mess
Nice to shop and good price!
They dont care about customers waiting to return or exchange.
Favorite place to shoop, awsome prices
Need more inventory.
Poor attitude of checkout staff maybe need more staff.
It has things sometimes if they have your size.
Clean and organized, good prices
Needs more shoes in larger sizes.
Rosses are very hit-or-miss not too badd
Doesnt have a variety unlike other Ross stores
Very good place to start
DIDNT HAVE ANH SHOES ILIKE
Great prices and selections
Always a value sitting somewhere at this store.
Good for everything you need to get
I love to go there with family
Poor selection and long checkout lines.
Parents love to shop here
Cool!
Over priced for the selection they have
They need to fill the shelves!
Not as crowded as any other Ross
Total reviews rating 4
199 Reviews for Ross Dress for Less 2023:
Review №1
2021-12-16Ross is one of my go tos for office/professional clothes. Since they offer such a variety for selections for most budgets, I get great deals on amazing outfits no matter which store I visit!(I only gave 4 stars because the Ross stores STILL have the fitting rooms blocked off when many other places have theirs opened up. I know things are difficult right now to sanitize etc, but clearly other places manage it. You could offer supplies for the customers like Planet Fitness does. We all are on board with this and everyone does their part.)(These are just some of the shirts/dresses I recently bought, I will add more to this when I get pics of them. )*IRISH ☘️ ROSE 🌹 APPROVED*
Review №2
2022-02-18I dont know how they do it, but it can be a long line, when youre ready to check out, and you dont wait long. They can sub in another person with no slow down at the register. Clean Store & different stock items each week. Its a busy store, but thats not a deterrent. Note: During this 1stQ 2022, bare shelves or on-hand in-stock items, are not an issue at this location. Terrific Store!
Review №3
2022-01-29I love shopping at ross. Been shopping here for years. Always find the right clothes here at the right time. You can find big name brands here and pay half price which is a steal.
Review №4
2022-06-26Make sure to have the time to look and try on clothes. You can find great bargains!!!
Review №5
2022-04-10Not to crowed. Store was kept up. Cashier was nice and fast
Review №6
2018-12-18Its always an adventure in Ross. I never look in their make up section but I did my last visit and found a great pallet for my 16 year old sister who loves make up. The line was long but luckily they had 2 people at the registers so it went fairly quickly, I love that . Ill be back for sure.
Review №7
2021-05-18This is my go to store for quick reasonably priced outfits for little outings and such. I also like the home section of the store; its full of little gems. I can always find something for myself and my daughter but the mens section is hit or miss when Im shopping for my sons.
Review №8
2022-01-16Clean store, staff was pretty cool. Decent selection. Id recommend to others.
Review №9
2021-04-18The store was clean. It was very busy. All the staff I interacted with were exceptionally nice. I like the check out layout, you can never pick the slow lane. They had quite a diversity of products.
Review №10
2021-01-02So, perhaps because it is after the holidays. But this particular store was picked over. It definitely didnt offer much of what I was looking for, which was a variety of clothes, accessories, etc. I was kind of disappointed. But they may stock back up for the new year. I was able to find a replacement for my pillow with the same kind that nobody else has anywhere. So that was great! I was super excited about that! Other than that, it was kind of messy. Again, this is all probably due to the holiday season and workers being overdrive worked.Overall Id say it was decent experience. Nothing really notable or spectacular. Though they did greet us when we walked in. It was nice to hear them say Welcome to Ross! I know thats weird, but little things matter.