In-store shopping
Yes
Ross Dress for Less in Chicago
Categories
Location on the map
Chicago, Cook County, Illinois, US
Service options
Delivery
No
Health and safety
Mask required
Yes
Staff required to disinfect surfaces between visits
Yes
Safety dividers at checkout
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Planning
Quick visit
Yes
Payments
Debit cards
Yes
NFC mobile payments
Yes
Phone: +1 773-384-4260
Site: http://www.rossstores.com/
Site: http://www.rossstores.com/
Opening hours
- Monday:9AM–10PM
- Tuesday:9AM–10PM
- Wednesday:9AM–10PM
- Thursday:9AM–10PM
- Friday:8AM–10PM
- Saturday:8AM–10PM
- Sunday:9AM–10PM
Ross Dress for Less in other cities:
Comments (199)
Great prices 👏 and they have almost everything you need.
Its a Ross so what it comes with the deals but sadly also the disorganized mess that most Ross stores have.
Awesome. i love getting clothes here and other ones xloser
Found many things for children and adults at great prices.
Always surprised with their prices! So cheap! And you can find some awesome pieces of clothes. I really love this place!
Its a great place for good deals. 👍
I drove a hour to get there its nice
I went in and saw Ross they had dressed even less than last time
Staff is always helpful and friendly! The dressing rooms are closed often so I normally have to do many returns.
Nice store everything in place I buy a shirt and I love it.All staff friendly and helpful 100% approved
First time at this store. Really liked it. Pretty good assortment of items. Clothing available in many sizes. Staff was very nice especially the greeter. He went out of his way to help. Clean establishment. Only 4 stars because when you try on shoes, the sensor alarms tend to go off. This gets a bit ridiculous as a staff member has to come and turn it off. Also the alarm makes it hard to get your foot in the shoe because of its placement. Wont be buying shoes here!
This Ross is full of any kind of good stuff. I love to go there, always leave at least $ 100.The store is clean, people friendly, toys are still in boxes, not on the floor.
I didnt buy anything but the security guard was very helpful on a question I had and still asked me if I was able to do my exchange. I could not because I didnt have my item with me. Thats the kind of person every store should have.
The employees are always helpful. Store is kept clean. Even opening after a Pandemic this store was well kept. I always find great gems. Management and Employees keep up the great work. You are one of my favorites.
Overall a good experience. The prices are great! The store was a little bare and not everything was in the correct size spots which made it a little more difficult to find things.
Always have what I need. Tons of stuff I dont need, but get anyway! Low prices will do that to you!
How do we stay in business? Found the perfect bath mat in North Riverside. Wanted several. They wouldn’t / said couldn’t look in the stockroom and wouldn’t check at another store. So I called and they were very nice but weren’t allowed to check stock. So I drove to 3 stores to find this. Only found one. Would have bought 10. And found the lamp shade I got at one store $2 cheaper at another store. Huge lines. No cashiers. Not worth the deals and are they deals if they are cheaper at another store same chain.
10:40pm is not the same 11:00pm closing time. Stick to your hours of operation otherwise change them.
Nice, clean, and organized Ross. Great place to find inexpensive home decor, beauty products, and bath & bed items. Clothing are usually irregular and sometimes cheaply made.
Since customers are unable to try on clothes due to covid, they are accepting returns as long as the clothing still has the original tags on them and you have the receipt.Not that it makes sense (Im just curious on what they do with the returned items and if/how they disinfect them), but appreciate the willingness to do so!
Be careful check both shoe she buying shoes even if they tied one each other, I bought a paint of tennis shoes, they were different number one was 7 and the other one 6, I tried just one shoe at the store which was 7 so it was perfect so when I finally decided to use them realized they were different so I had no ticket or tag anymore, I tried to return them but since I have no receipt or tag that’s what the “nice”lady with with red hair said, I did not see her name.
Ok... I found a pair of nice fitting Jeans for $8! And a pretty cool blouse for $3! Honestly I came in not expecting to find anything in that price range. Will be shopping here more often.
Love love love Ross. So many great things to choose from. Store a little disorganized but thats because they are so busy. Went with hubby and got 5 pairs of name brand shoes for awesome prices. And a real cute skirt. Thank you Ross.
This store was a big mess, was looking for the manager! Cloth were on the floor it was horrible.The only good thing they had was the 4 cashier working and moving the line.Recommendation, hire more staff for the floor to put back the items, there should be at least 5 in different departments. Ross is a good retail store but with good management
I think I fell in love with the cashier she had such beautiful eyes 😅 joking aside though I come here often and the cashiers are very friendly.
The place may b a discount ctr, but it needs 2b straighten out a little during the day. If u reallyyy look, u can find some great buys!
My body has been changing and it has been hard to find clothes that fit to my liking. Ross has really helped me get back some of mt confidence. They have a great selection that is up to date with recent trends. My only complaint is their jeans are of poor quality.
Very bad customer service. I was missing 1 item I purchase and paid for. When I returned to the store with the receipt of purchase to claim the missing item that was not in my bag, I waited approximately 45 minutes for security and Management to look at the video cameras. It took four people in the store to view the video, to then come to tell me all items were placed in my bag by the cashier. Why did it take so long and four people to view the video. Only to tell me all items was placed in my bag. The item I purchased was a ladies black blouse for my mothers funeral. I was already at time going through a very hard time. I had to repurchase another black blouse because I was under stress and needed it for my moms funeral. They had no comparison. I will never go back to this store.
This is a relatively new Ross store in our neighborhood located in a new strip mall on the corner of Pulaski and Diversey, across the street from Golden Nugget on one side and Cermak Fresh Market on the other. Its has plenty of parking and easy access to the street. Ross is always full of surprises and good values. If you dont find what you want today, come back again later in the week or next week. They have amazing values on home goods, shoes, health and beauty products perfume, men and womens clothes, including junior sizes along with candy, and all kinds of snacks. My only small complaint us sometimes they dont have enough staff at checkout counter and it can be slow. Sometimes shoppers block the ailsles with their carts, most of the time they smile and make room for others but not always. The staff is friendly and helpful. Thumbs up for this Ross!
Customer service is terrible if its not the basic words of saying welcome to Ross they do NOT have the skill set for rebuttals if their a legitimate question or just a basic small dispute such as being over charged on one item and you purchased 2 of the same. Loss prevention focus primarily on women employees and dsnt not have the skill set to possess such position. Yeah convenient store, but make sure you go in with such expectations of little to none and I guess you will be ok.
Not my favorite Ross. The customer service seemed irritated we were there, no one wanted or couldnt answer any questions. The only helpful employee was the girl at the dressing room who was super busy with people coming in and out of the dressing room and putting away clothing. If your looking for a bargain with little to no help others interaction, this is your Ross.
Ive been here twice, I didnt find what I was looking for. I purchased other items. The prices are good. The only thing is that the aisles are too small, too much merchandise not enough room to display
I enjoy going to this location. Employees are nice. The store is kept up nicely. Id never thought I would like it. The one at the Brickyard location is HORRIBLE. Not clean employees look like they dont want to work. No smiles from employees.
So much great stuff. You will find something. They have cloths for everyone even pets. They have cookware, snacks, bed and bath, body lotion, cosmetics, dressing room, and more. I always find something.
Is a good place over all but the girl that was working at the fitting around 8 pm (6.10.2021) was told to close and she literally freakout or something that she literally went inside the fitting room to kick out people.. like is there really that much rush?
Poor customer service reflects badly on your store When a customer makes a purchase the cashier should never ask the customer to put the cart back, especially when theres only a handful of shoppers in the store And Id like to add if Im purchasing a gift card it should be placed in my hand not just lazily placed on the counter so anyone can take it This store needs to do a careful review of the people they are hiring Also restrooms are absolutely filthy Theres no explainable excuse for that all
Not the best Ross. but good for a quick check out. I have not have had a lot of luck. The one in Skokie has way more choice for my size. (2X) But still great store.
So many amazing and affordable items to choose from I visited yesterday and got things for the bathroom, kitchen bedroom and clothes and spent less than $100 well worth the trip. Its a very clean and organized store and they have dressing and bathrooms.
Great things my favorite store to shop at Ross
Always a great buy!
Affordable pricing in housewares, decor, shoes, purses, apparel for men, women and children. Has fitting rooms and a parking lot. Great finds for yourself or gift ideas.
Found lots of beautiful stuff and very affordable
Dscent selextion of clothing. Despite visiting several locations I was unable to find suitable dress slacks. Overall, I enjoy shopping for less. 😊
I found 4 towel blankets at a reasonable price. I didnt have to wait long. I was in and out about 20 minutes.
Quick in and out for perfumes. Store is clean, mask 😷 required and they do have hand sanitizers for when you are done checking out too.
They have so many nice stuff. Good prices and fast check out
Went to try on some pants, dressing room girl treated me like if I was going to steal them. What an idiot. She started checking EAS tag, making sure they were tight before I tried them on. Why dont they check that before customers bring them to dressing room. I threw them back on rack and floor then left.
Snatched up some leather Ralph Lauren winter boots for $32. Now selling for $65 at Ross which is about half the retail price. Ill be on the lookout for another pair if I can get another great deal like that.
Nice place but needs more clothes
Clothes sizes were not hung in proper places or on correct hangers. Disorganized. They were pilling up slipper boxes so high they were falling over amd without any signage. Not enough of the popular sizes of clothing.
Love Ross! Good selection of homegoods. Latest fashion trends. Great customer service!
Good selection of kitchen items and woman’s clothing.
Horrible experience at the register. Actually filed a complaint against this store I wasnt able to get a name because these little rude workers cover each other. I was treated poorly, I was called bad names, sworn at and laughed at and wont be going to this location again. They are lucky I have manners and walked away. I cant imagine how many people have experienced this and just havent said anything.
This location is quite small and lack of product available is understatement, I mean there were empty shelves and fixtures or some had a couple of items placed there. The sock section was barely there. There were no perfume/cologne section. Free parking, public bathroom and fitting room.
Nice, friendly greeting upon entering as well as at checkout. Found lotta good deals. I will definitely be back...
Neat, clean, cheap. What more can we ask for from Ross?
Great! No wait in and out!
First time going to Ross Dress for Lessand I can’t wait to go back! I found so much good art supplies with the best prices!
When I went to the store I want to buy everything so many Beautiful Thing they have there in the store
Decent selection of items here and prices.
Great prices! But the store was unorganized and messy.
I’ve been here with my husband a couple times they usually have a good selection but not so much with the T-shirt’s and underwear.
The store gets pretty messy and cramped. Sale associates arent always too friendly.. But the clothes are very decent and cheap.
Great customer service. It has variety of sizes and I found what I was looking for(: Also the cleanest and most organized Ross Ive been to.
Customer service has declined. When Ross first opened at this location they use to greet customers.Manager tried to make up a return policy, where it clearly doesnt state on the back of the receipt. Cashiers have created an unwelcome environment by speaking in their native language infront of customers that dont understand. Differently need diversity.
Lots of deals. Even some really nice items for the house. Great for xmas shopping.
The service is good and inexpensive, but you need to add more clothing for men and children as they are only found for women.
Checking out wall art..love variety
I love ross. They have literally everything and its super affordable. I found 3 elizabeth & james perfumes for $20, and they go for a lot more.
Love this place. Good prices and lots of clothes for everyone. Shoes, clothes, toys, etc. Recommend this store for the entire family.
I usually go to the ross on state street and dont usually find too much in the way of clothes, but this location was bomb. Found a great jacket and a handful of shirts that are incredibly cute and cheap.
Ross has a lot of nice and the prices very affordableIts one of my favorite stores.
Very clean and organized. Friendly staff m prices are reasonable. They have lots of winter clothing. Defenetly coming back!
Theres always somebody welcoming nice..always clean and organized..good variety of great fashion products..definitely great experience !!
Found really good deals,cute clothes one blouse was 1.49.Store is clean and well kept.
One of my favorite store, quality clothing and merchandise, welcoming armosphere, happy staff, courteous, clean soace.
I love going to Rpad because I always find what I am looking for. Would like to know if I can exchange some boots because they are too tight on my legs.
It has many things that you can get from other stores. The only problem is that it is random. It is a pot luck of items from purses, shoes, jewelry, clothes, and more.
This store is a joke the store is practicality empty, bad customer services, if you go in here you are legitimately wasting your time! Plus the hours online are incorrect. They close on Fridays at 10pm
Found some nice clothes,not many shoes in my size,if u got big feet this is your store.most clothes are cheap especially kids clothes.
Clean and quick service
Overall very good store they have a lot of the items I usually look for.
Absolute mess !!! Nothing is where it’s supposed to be, shoes size 13 in size 7 shelf!!!Every thing else is a mess !!! I don’t know how this is the highest rated Ross in Chicago !!!
Very disorganized, but theres a wide selection of apparel and various home goods. Prices arent bad, and the staff was friendly.
Came here for so fall clothes they have a nice selection and the staff is very friendly.
Plenty of merchandise for shopping.
Nice staff and great prices will definitely be back.
In Ross you have to spend a lot of time searching for stuff but the good news is theres a lot to find! prices are super economic (since I dont live there I felt the prices super cheap)
Omgosh i did all my Christmas shopping here for $240. Cant beat that. Name brand clothes throughout.
I like the store and staff but wish they would have a better selection of men’s items.
There was a lot less things available. Probably because Christmas just passed. They need to restock on things .
Fantastic selection of kitchen items and employees are helpful.
Are you kidding me open food in the middle of the store
Bright airy store with a good selection of affordable name brand mens clothing, womens clothing, accessories and home goods. Fits right into the neighborhood.
Large variety of items for very good and low prices. Only thing that stops it from getting it 5 stars is the poor organization of items and cleanliness of the place.
Ross is a place where every durable item is affordable to all.
Great place, great people and great prices. Love the friendly cashiers and cool managers, will be shopping here regularly 👍
Even though I was at the store and they stole my phone some other customer I still love Ross its a good store to shop the prices are reasonable I love it Go Ross
Really like the items they sell here, although I wish they had more men’s items here.
Dress for less. I always like to spend hours in here looking for good deals mostly on t shirts and accessories.
Awesome love the store and the people there are very nice.
Staff was nice polite and there was a lot of variety in clothes plus size too small overall a good experience
Its nice and neat and you never k ow what you may find. Shoes handbags house decor clothing ...
They had new stuff and i found a sweater that looked nice but found some kind of stain on the back.😷
I love shopping here, great deals
Great high end things,, for low prices,, 👌
This location doesnt have as many options and variety as other locations Ive been to, but you can still find plenty of things here.
A shabby mess. Garbage overflowing outside. All stakk in front of store in a meeting for ? No help no customer acknowledgement what so ever.Disorganized.VERY DISAPPOINTING.
Nice selections.Reasonable pricing.Very tidy.
Very satify customer: when I shop there: great bargains: great merchandise:👍
I loved it I even got my glue in there to make clear and white slime
Best ross I have been to to be honest. It is very well organized, always new stock coming in. Great place
This Ross is good if you need something really quick or if you can find something other then that they need to keep up the store kind of messy
Nice clearance items...but not enough staff at check out
The store was a mess!!! Prefer Burlington at least they keep their store really nice on Elston and Logan Blvd.
My favorite clothing store I always get want I need for affordable prices
Such cheap stuff. Other than the wood burning candles some of them carry I wouldnt buy anything from Ross.
I love ross dress for less...but in thise store one cashier for a bunch of costumers no make sentences 🙄
Good place to shop for family, kids & friends plenty of parking h store very organized
Big retail store, we can find a variety of brands in a reduced prices, well organized and good service
My favorite Store to buy clothing and shoes.really nice place to go.I love it.
Very good price an store very well condition the good items you find
Clean store. Shelves were a little bare but thats to be expected with them just opening back up from the pandemic.
Looks great more clothes for less money
I think clothes should be placed in the bag properly not just thrown in there
This location is awesome I’ve found some gems here including a ragnbone sweater.
I rarely go there but I went to find and buy a dress but they were all way to small and I cant always find what Im looking for😒
Nice atmosphere, clothing thrown around some but okay store.
Like the men’s area, wish was a bit bigger but oh well. Also wish they restocked the socks and underwear more often.
Luv it, such a big selection on house items , bought this beautiful Lamp!
I gave it one star for some reason but I give it 5 because I found some awesome clothes here
It was great found everything and the color i was looking for
Its a Ross. Does all the things a Ross does.
It looked bare but the security guard was nice n welcoming with a smile. Refreshing.
The best place to shop if your looking for a Great Deal.
I was followed by loss prevention employees for no reason. Everywhere I turned one of them was there. Not going back again.
Like to go to Ross always find clothes my size reasonable prices
My lovely store. I always come back there.
Great place for everything for you need. And great place for Christmas Shopping. I did.
This location is my least favorite Dress for less Brickyard always stands out in more larger selection of items ..
I love shopping at Ross. The prices r great n really good quality.
Terrible management. Its like shopping in a dumpster
Great prices for Brand clothing
Always a mess.. No customer assistance and shopping is impossible if you have a cart. Get it together....
I’ve come to this location a few times and have been disappointed there men’s section is always cleaned out and never has enough product and it doesn’t matter what day of the week it is either.
Not very organized and the clothes look old like a second hands store. Prices are not that great either. Still high for stuff that looks used.
I visit Ross once a week, love it it’s always something new
A little messy. Not a huge selection... But stuff is cheap and nice so yeap.
Great price 👍fast service
I really like the prices on Tuesday senior discount also
Gray clothes great price
This is one of my favorite stores,I discovered it when I lived in Florida.. LOVE IT
Good price on all there stuff better price then Ross at Niles, il and cleaner...
Great price for clothes and good quality
I love Ross 👗 Dress , I dont have any complien for thats store
I just want any other yo Im sorry to be such o yo ooll lo l0 la oki qsuZf wayqqq y aa
Very nice experience....great prices too!
I didnt find anything for myself... but they had a bih choice of women bags
My kind of store ! Good buys always!
Great place to find deals on clothes and household items
In this store you can find clothes and shoes of all brands at very good
Pretty good stuff. Always deals, never steals.
Nice place, clothes are cheaper than other stores
Love ross I can ways find something
Nice stuff but not enough staff. Line was very long.
It was horrible!!! I asked for a pair of earings and they thought i was going to rob them right at the counter
Another place to shop at if I had a car again...
Not too many selection, needs more Sales rep on the floor
Nice store with a lot of clothes for everyone, i can recomended to visit.
Good selection of men’s clothing.
Ross doesnt have a section for casual pants,So i got out disappointed for getting what I want.
Ross is one of the greatest stores I love the most have everything
I didnt find the dress I wanted but I love Ross
Best place to find name-brand things at a real fordable price.
Friendly staff but this location is not well stocked like other locations Ive been to.
Can always find a nice dress there at great price💜😄
Alsome place to shop.
Love the new location, only gripe would be to call more staff up front when a line forms.
Its not as good as the older Ross that is just across the street. But is still good
Finally a decent spot in the neighborhood for cheap clothes.
Great prices, sometimes you find exactly what you need
Great low prices and friendly staff
I love Ross. Awesome clothing at amazing prices
Well organized compared to the other ones I have been in
Its decent. Its better than the one in the Loop.
Low key place to get bargains on namebrand clothes and shoes
My wife loves Ross finds something every time
Staff is always friendly and always helpful.
Nice home furnishing items for the price.
Total reviews rating 4.3
199 Reviews for Ross Dress for Less 2023:
Review №1
2022-02-23The store over all is okay. The cashiers are nice but management is poor. The morning Loss prevention officer seems like the manager. Some tall guy with glasses wearing his mask below the nose. He is a chatty fellow for sure. Chatting away about which train line is the worse meanwhile customers are waiting in a LINE that seems to be the worse one of all. An employee asks the tall “doofus” prevention office if he thinks she should open a register. “If you want” was the response heard by all waiting in line forced to listen to the useless “elevator chatter”. These people need an espresso shot. Get it moving, some of us actually have to get to places to do actual things.
Review №2
2022-03-03My experience with Ross wonderful they have everything theyre not so expensive nice dresses clothes for men children perfume cologne wallets you name it they got it and the staff I cannot complain well-behave manners if you need something they will look for it or tell you exactly where it is real friendly and the store very clean he cant see no clothes on the floor like all the stores not them very clean
Review №3
2022-03-04Purchased a coat for my son paid $40.. after only 3 weeks the seams are coming loose under the arms ! It was a cheap made coat!! I had lost my receipt I went to Ross on Mannheim for a refund the policy said a store credit... I was refused BOTH!! NO one is answering the customer service or corporate phone 😡
Review №4
2022-04-01Love this store, especially the last act section where i can find deals and save so much money. I can always find something nice here when there is big sales.
Review №5
2022-04-24Got here at 9pm and every 5 min till closing they announced the store was closing in less than 40min when it was an hour it closing. At 9:20 they said the store closes in 10minutes and started shutting down returns and closing the doors and putting down the window proctors. Employees seemed rude and unhelpful. Also had employees going around telling every customer to checkout cause the store was closed at 9:35pm
Review №6
2022-04-06You never know what cool thing youll find here, downside is that your wife might stay there longer than what you can handle.
Review №7
2022-01-25Ok so I was looking for regular boxer shorts. No luck, plus the computers are down somehow so no debit transactions. Not a bad location and good service so 4 stars sounds fair.
Review №8
2022-06-12Its a Ross. Well kempt, not super busy. Love the dog toy selection.
Review №9
2022-02-21Pretty good clothing, I wish they had more sweat pants for teens tho😣
Review №10
2022-04-10Great parking, awesome services and great clothing. Dont forget petco and Cermak for amazing food.