Rick McLean - State Farm Insurance Agent in Bloomington
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Bloomington, McLean County, Illinois, US
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Site: https://rickmclean.com/
- Monday:9AM–5PM
- Tuesday:9AM–5PM
- Wednesday:9AM–5PM
- Thursday:9AM–5PM
- Friday:9AM–5PM
- Saturday:Closed
- Sunday:Closed
What I have had to deal with in the last month is the reason I have State Farm. We had 2 claims and multiple people to contact to make sure all is settled and secured. Most of these calls were handled by Rick McLeans office (mainly Teague). They have my back! Teague was able to make the calls because it is nearly impossible for me to make calls during the day while I work. I have had State Farm since 1995 and I am more convinced today that I made the right choice. Thank you!
Update 714/22 - Teague with ricks office, was able to assist beyond normal measures to speed up my claim process after statefarm claim department was falling months behind. Very appreciated.Professional, knowledgeable, and 100% satisfied. Robert Genson helped me add another vehicle to my policy and save hundreds of dollars a year. I’m so grateful that Rick McLean’s agency has always the best staff and I always feel like family. Robert went above and beyond to save me money and was an absolute perfect person to do business with. Thank you for your amazing service!
I have used Rick McLeans office for years and have always received phenomenal service. Jennifer Cleinmark is always on her game and provides the best service when I need something for my business. She never steers me wrong and is very prompt in addressing my insurance needs.
I had a great experience here with Lisa, Rick, and the whole team. It feels like a small town family business even though they are serving a large number of people in the community. You can tell Rick is passionate about serving his clients well and he sets a great example for his team because they do the same thing.
People in Rick McLean office are awesome. I visited the office earlier this month and got perfect response and service from Lisa. Starting from warm welcoming to helping me to find best insurance option. It did not take long but was so fast; could not be greater than that. I highly recommend this office if you are considering insurance.
I work as a mortgage originator in Bloomington and just needed a couple of dec pages from my borrowers agent. I called Rick Mcleans office, spoke with Teague, and in less than two minutes, had what I needed. Teague was professional, requested authorization, and asked if there was anything else he could help me with in addition to my request. Excellent service from these folks!!!!
I have been in contact with Teague from this office a couple of times and he is always more than willing to help, patient with my questions (trust me, I ask a lot) and thorough with his answers. He definitely goes above and beyond for patrons. Teague gets 5 stars from me for being personable, professional and polite. 🤌
On overall class act group! Rick and his team go above and beyond to ensure that each customer is taken care of and treated like family. From the second you step in the door to the moment you leave — the office greets you with a smile and holds the door for you on your way out. This office takes all the pressures away from insurance related topics. They truly educate you on the products State Farm offers and allows you to make an informed decision that’s tailored to your needs. Whether it be insuring your pickup truck, house, getting a business policy, life insurance, medicare supplement, mutual fund, etc…this office has the capacity/expertise to handle it all. Would highly recommend doing business with Rick’s office!!
I have been a satisfied State Farm customer for 10 years now. Every time I have reached out to the office, team members have always been courteous, knowledgeable and thorough. Recently I added a life insurance policy, which was very quick and easy! Best rates as well after shopping a bit.Shout out to Lisa for all her efforts during the process and being so personable. Definitely relieved to have this team available if we need them. Thank you!
Robert Genson, out of Ricks office was very helpful and was able to give me competitive rates for home and auto coverage, even against my rates with a competitor that Ive been with for several years.He was very personable and also professionally persistent with contacts. I admittedly dragged my feet, as I tend to stay very busy, but he kept in contact without being pushy. I very much appreciate the quality service, as well as the competitive pricing. Im looking forward to doing more business with Life policies for me and my family.
Great service, Great People, and Great Prices.I used to be with a different auto insurance provider with whom i bundled other products to save money, and every time I had to call to ask questions about my policy, Id get transferred to a different specialist for each call question. Id spend nearly an hour or so on the phone. Ricks office is a one stop shop where the staff knows how to help you with every insurance related question.
Requested a quote from Ricks office and within minutes had not only a significantly cheaper rate, but the smoothest transition from my previous insurer to their office. Everyone I spoke with was more than happy to assist and a pleasure to work with. Thank you to everyone from the office of Rick Mclean!
Robert Geeson was very patient and helpful going over my policies. Saved me quite a bit of money. He took the time to really lay out everything and made sure I understood and was satisfied with my switch to State Farm. Highly recommend Rick Mcleans office and ask to speak to Robert!
I have been working for Ricks office for about a year now. He gave me a lot of opportunity to learn and progress within his company. We truly care about our customers and their problems here. We take great pride in providing top tier products and service. If you are not happy with the way your current insurance company treats you, I can promise you that you would be ecstatic with us!
I highly recommend this State Farm Agency, as Rick and his team are fantastic. Ive been a customer for over 20 years (life, bank, autos/home, and more), and our entire family is blessed to call them friends. Recently, Ricks team helped my teenage son purchase his first auto policy and open his first checking account. Through a chat with Rick and his team (steer clear), and good grades, we were able to get a pretty nice discount on that premium. Thank you! If you are new to the community, new to insurance, or just need some advice just give them a call. Oh, and if you stop by their office, they have warm cookies and a beverage waiting for you.
Rick McLean’s office has been great to work with! We have a few policies with Rick’s office and have worked closely with Myles. He is extremely professional, quick to respond to any questions and really does care about our policies and coverages. I would DEFINITELY recommend them to anyone looking for new insurance or a change in what you currently have!
Rick and his staff are always very polite and helpful. When I was hit by a young driver, Rick answered my call and was very helpful through the entire process. His staff has helped with numerous questions about our car and home owners insurance. They have helped us to save money on multi-line discounts and offer a cookie and drink when I come in the office. They make you feel very welcome and at home.
A+++. Rick and his staff are professional, caring, and knowledgeable. They have your best interests in mind: I had another insurance product from another provider that Rick suggested I keep because it was better for my situation, even though he could have sold me his product! This is outstanding and selfless service. I cannot recommend Rick McLean State Farm highly enough!
This office is great! I have had Rick McLean as my agent since I was 18. His office has been there for each step of my journey thus far. Mandy Reed has been awesome in helping me protect my family and take major life steps. Her assistance is truly remarkable. I highly recommend Ricks office!
First class agency and staff. Very customer focused and willing to go the extra mile to help out. Have been working with staff member Mandy over the last month on insurance needs for my son’s car. Mandy has been a life saver and goes above and beyond to help and provides top notch customer service. Highly recommend Rick and his staff to help with your insurance needs.
I would recommend Rick McLean and his staff for all of your insurance needs. I have been doing business with Rick for close to 30 years and he is a class act. The staff is always helpful and provides excellent customer service. I have all my insurance through Ricks office and never been disappointed.
Rick has always been such a professional with me. I recently went in his office for a life insurance policy. He did an amazing job coaching me through the process of how the policy would work, and he answered every question I had in great detail. If you are not an insurance expert and are looking for someone to care about your wants and needs, I would recommend Rick.
Fantastic commitment to serve the customer! Fortunately, we have not needed to use our insurance until recently when we had a serious water leak from a failed dishwasher. “Like a Good Neighbor” Rick was there to help us through the process and even help coordinate service providers while we were out of town. First class agency!
Rick McLean and his entire staff are wonderful to work with. Every question I have ever had is answered immediately. They do everything they can to ensure they offer the best options and I honestly feel that they are looking out for their customers best interests. I highly recommend Rick McLeans State Farm agency.
Rick Mcleans office has been nothing but great to me since I started my life insurance with them a few months ago. And this morning I decided I wanted renters/home insurance and within minutes Lisa the lady I work with there was able to get me hooked up within minutes... I recommend them 💯%
As an employee of the call center at state farm, I regularly work with a lot of agents and I can say that the staff at Ricks office is by far one of the best agencies Ive had the pleasure of contacting. Staff member Casey helped me open my account and she was very helpful even when I was busy and couldnt always respond right away. Highly recommend their office!
I have been a State Farm customer for 25 years and Ricks office, by far, is the best Ive dealt with. Everyone in the office goes above and beyond to help our their customers. We recently took out and auto loan through State Farm Bank and Tara, in Ricks office, was very helpful and even came in on her day off to get our loan taken care of so we could get our new vehicle. We have always dealt with Genny for most of our other needs and she has always been extremely helpful to us as well. I would definitely recommend this office for anyone that either already has State Farm insurance or is looking to purchase any insurance through State Farm. Top notch!
I strongly recommend StateFarm as it gives me the best rate in the market and the coverage is also great. Rick McLean is my agent and he is the best agent anyone could ask for. His prompt responses even in after office hours impressed me a lot and the way he guides me with my queries is outstanding. Looking forward to continue my auto insurance with these guys for a long time.
Rick McLean is a great insurance agent to have. He and his team are very friendly and helpful. Mandy made my transition to State Farm insurance easy and painless. I would recommend this agency to anyone who values great customer service and quality, affordable insurance!
I was curious whether I was paying too much in insurance premiums and my agent recently moved his agency out of my hometown, so I decided to look into some other companies. I started dealing with Mandy Reed at Rick McLeans State Farm Agency. She helped me compare coverages and costs, answered all of my questions, and made the change process unbelievably easy. In an age when true customer service seems to be a thing of the past, Mandy and her Good Neighbor service has restored my faith! Oh, and an added bonus - I saved a considerable amount of money, too.
I have auto, home, and life insurance through Ricks office and appreciate the excellent customer service, thoughtfulness, caring, and professionalism I receive every time we interact. Whenever I need help, they are knowledgeable, quick to respond, and exceed my expectations. Thank you for always being there!
Ive had such a great experience with Ricks office ever since we moved to Bloomington-Normal. They have been so helpful, even with calling me to remind me of temporary coverages I still had on my policy to confirm if I still wanted to pay for them. Highly recommend anyone who works in that office!
We used Rick McLeans office for our home & auto insurance while we lived in IL. The office staff was knowledgeable and friendly, providing us with a great experience. We have now moved to NC and have learned that not all insurance agents are created equal...After working with a few different StateFarm agents, Rick McLeans office has truly earned my recommendation. Experience and compassion make a difference.
Rick and his staff have always gone above and beyond what you could expect out of your insurance agent. When my wife and I first got married they took extra time to walk us through all of our different insurance options and made sure we not only knew our options but understood them. Insurance is confusing, but Rick and his staff made it so easy and straightforward. We recommend them to everyone!
If I could give Rick McClean State Farm Agency 1,000 stars, I would! Rick currently service my auto, home, life, and banking products. As far as the rates, I’ve shopped around and State Farm is by far the most competitive. I also love being able to access my insurance and banking products through one platform… it makes it very easy to navigate and stay on top of my finances. The user interface is very easy to navigate.From this agency, you can expect experiences to be personalized, simple, and caring. I typically work with Mandy, who is one of the best agent staff members at State Farm, and couldn’t ask for someone who is more helpful. She makes what could be a long, tedious process very smooth and efficient.All in all, if you’re looking for honesty, integrity, and helpfulness in an agency, look no further. I give Rick McClean and his staff my highest recommendation.
Sitting with friends and saw Rick McLeans name on my sons baseball cup. This initiated great conversation about all my friends experiences with him and his office. Obviously a no brainer who I will be getting all my insurance from and have already begun the process with Mandy. Shes been wonderful to work with! If my closest friends trust and use Rick, so will my family! (Hes already in our kitchen apparently!!) :P
I have been insured with State Farm for over 30 years (since I was 16) and I have been an employee for 24. I recently moved to Bloomington. Rick is my third State Farm agent and I can honestly say I have received wonderful service from Mandy in Rick’s office. She has been incredibly responsive, caring and she made the process as simple as she could. Thanks for being Remarkable :)
Ive used Ricks agency since I moved to Bloomington in late 2006. They are totally awesome. The staff is friendly, knowledgeable, and will do whatever they need to do to take care of the customer. If you are in the Bloomington, IL area, and you need insurance or want to switch your carrier to an awesome agency--Ricks agency is the best. And a shout out to his staff--Mandy and Melinda--for taking such good care of me. Stop by his office, and you can even have freshly baked cookies that are available at the front counter.
I’ve had the pleasure of being insured through State Farm, via Rick McLean for 10 years or so. I cannot express in words the gratitude I have for Rick and his associates. Anytime there has been an issue, my go to person Mandy Reed has been there and walked me through EVERYTHING! I definitely recommend this team for all your insurance needs!
I have been a customer with State Farm for many years. My son was recently in an accident and State Farm went above and beyond to assist with the replacement costs of his car even though he was not the at fault driver. The other insurance company wanted to give an unacceptable amount to replace the car and State Farm even gave us the check the same day they completed the evaluation. Mandy and Beth at Ricks office are knowledgable amazing to work with. They made this stressful time much more tolerable.
My entire family all (8) of us have been insured with Rick since 2001. Rick and his staff have been like family to us and they really care about each person. With my multiple autos, home, life, and annuity products, Rick “ insures” regular check ups and dialogue to make sure changes in your life don’t leave you with a blind spot. So, “Pick Rick” like we did and save today!
Couldnt ask for better. Every meeting is low pressure, informative and has never been a waste of time. Rick is a man of integrity, and his staff is as sharp as can be. Theyve helped me with auto, home and other special niche needs. PIck Rick is right - IMO, cant go wrong.
Very friendly and understanding agents. They completely understood my financial concern and offered me a better quote when it was the right time.After 9 months Im back with statefarm insurance policy. They provided me a quote which was less than what I was posting to my insurance provider and then after purchase they lowered it more. Thats just awesome.
This has been the worst service I have EVER received. The person I spoke with the whole time in trying to coordinate my insurance was a complete twit! She had no idea what she was talking about and could not even provide an explanation of the break down of fees and charges. Plus, I had to hound this office to consistently call me back. NOT the behaviors of an office that is looking to receive and keep clients!! Go to a different agent and save yourself the hassle!!!
See all I did was put a one star and instantly I get a response this is the problem. Now I have to put a response of why I gave a one star between the letters in the mail and the emails and now this harassing. Calm down. No one needs that from any insurance company especially one that they’re not using you come off way too needy. Chill out and dial it down
I was pursuing pre-approval for my mortgage loan through another bank when I decided to ask my agent about pre-approval. Working with staff member Mandy Reed she helped me realize I could utilize the CRA (community reinvestment act) to reduce my APR. State Farm saved me a considerable amount of money. Mandy was a constant help throughout the process. Closing was a breeze.
Total reviews rating 5
164 Reviews for Rick McLean - State Farm Insurance Agent 2023:
Review №1
2022-05-04Rick McLean’s office is always so helpful and the staff delivers quick responses to any questions I ever have. Lisa helped me set up an auto and homeowners policy for a great rate with plenty of discounts. Lisa has been incredibly helpful and trustworthy. What I like most about Rick McLean’s office is how dependable and caring the whole staff is. Highly recommend for all insurance needs!
Review №2
2022-05-04Professional team focused on service. Front office staff is always friendly, helpful and takes time to hear me. It’s nice to know that if I have an issue, there is always someone who will find the information or even person I need.
Review №3
2022-01-05I always have great experiences working with Ricks office! Most recently, Lisa helped me with a homeowners policy and was proactive with communications, helped identify optimal coverage options for me and quickly made adjustments that were needed. Highly recommended.
Review №4
2022-07-05We worked with Lisa at Rick McLeans office and we were very happy with her. Shes easy to talk to, and explained everything so we could understand! Shes great at following up, and being there for us when we need her. The entire staff was wonderful. Were glad we chose Rick McLean for our State Farm Agent.
Review №5
2022-05-17My husband and I recently became customers of Rick McLean‘s office. I visited the office last week to add an additional policy and found the staff to be very knowledgeable, helpful, and friendly! They went above and beyond to help me with my needs. I highly recommend Rick McLean’s State Farm Insurance Agency!
Review №6
2022-04-29I am so satisfied with State Farm and the attention they gave me when getting quotes for home insurance and car insurance. And I got coverage the same day within 2 hours after my initial call. They are saving me almost 300 dollars a month on just car insurance. Thanks so much I will definitely tell my friends to try State Farm first . No need for a second or third quote . They even answer questions of mine that I felt were stupid .
Review №7
2022-03-24Rick McLeans office has been incredibly helpful. Notably Jennifer Cleinmark has been literally a life saver. Jennifer has been my go to person for over thirty years I believe. She has always been there since day one when I started with State Farm. If I had questions, needed something, paid my bill, etc. Jennifer was there to help. Jennifer changed agents offices so I changed too. I just couldn’t imagine anyone else taking her.place. She knows my family and life situation and always treats me with care and kindness. I’m good at goofing things up. Jennifer’s patience is incredible. She truly is a special person and I’m very grateful that she is at my agents State Farm Office.
Review №8
2022-04-06Robert is a delight. Robert was kind, patient and took the time to answer my many questions. I like the atmosphere of knowing I can speak with a local office, rather than a random person from an 800#. Persistence paid off! LOL We have been conversing on rates for the past couple of years....Today is the day to make the switch! Thanks, Robert 🙂👍
Review №9
2022-07-08You cant go wrong working with Rick and his knowledgeable team! Teague and Beth are always quick to work their magic to care for and resolve claims. The whole team is always ready to help and find great solutions to your needs. 5 stars WOULD RECCOMEND!
Review №10
2022-04-11Becoming involved in a motor vehicle accident was something of an unusual experience for me. Never in my 54 years of driving had that been an issue until Wednesday, April 6th when a semi-tractor trailer attempted to occupy the same space my vehicle was using. He illegally changed lanes from the passing lane and struck my vehicle. What a surprise that was. It wasnt till hours later that I began to think about the reality of what had happened. My visit to my local State Farm Agent was a very pleasant experience. Beth Beauford, Rick McLeans Executive Assistant helped me along the way in processing my claim. Beth explained the whole process and even assisted me making the call in her office to the claims department. I was very pleased in the level of service that was given to me at Rick McLeans Office. Beth was very pleasant and professional. It was great having someone like her to explain all of the details in how the claim was going to be processed. All of the staff at the office seemed very friendly, especially Beth, who made sure that I was properly treated. This whole process assured me that my claim was important and that it was processed properly. Thank you State Farm and Rick McLean for having Beth as one of your representatives.Respectfully,David OggBloomington, Illinois