Wheelchair-accessible entrance
Yes
Public Storage in Waukegan
Categories
Location on the map
Waukegan, Lake County, Illinois, US
Accessibility
Phone: +1 224-572-8993
Site: https://www.publicstorage.com/se...
Site: https://www.publicstorage.com/se...
Opening hours
- Monday:9:30AM–6PM
- Tuesday:9:30AM–6PM
- Wednesday:9:30AM–6PM
- Thursday:9:30AM–6PM
- Friday:9:30AM–6PM
- Saturday:9:30AM–5PM
- Sunday:9:30AM–5PM
Public Storage in other cities:
Comments (199)
My husband did the online rental and as it turned out the space assigned to him had too high of a curb. Renee was quick to find him a better space that would work for us. Thank you for all you help you made Glenn happy!
Renee was a big help in getting us started with our first storage unit and is a welcoming friendly representative every time I come to my unit. Great customer service! I will definitely recommend this public storage location to anyone looking for storage.
Renee was awesome I came to rent a storage space. She found the right space for me and when i was ready to move in my moms cars wouldnt go out of park my mom walked to my space and I had to leave my mom was to by the car dealership she had to have her car towed. Renee went above and beyond she googled how to get your car out of park she also went to her car and got a tiny screwdriver to help get it in to park. Renee you are great and thank you for looking out for my mom.
Daniel was very friendly and helpful. He went above and beyond the service I needed. I cant wait to return to pay my bill.
Tanisha was very kind and helpful in every way possible. She made my visit very smooth. She showed the the storage explained the policy and made it very comfortable. Just like moving into a new home. She is amazing! Thanks Tanisha!
I went with a family member to rent a unit and Renee was so helpful! She was extremely friendly to talk to! Because of Renee, I will definitely recommend this storage unit and I personally will be back! Fantastic customer service!
Lashandra she was very helpful and very good. Im just sorry I signed up for the wrong unit I wanted the $1 special but she was great. Her attitude and personality was super Im grateful that she helped me the way that she did so she deserve to be a manager.
Kristi, I belive that’s her name, got me a great unit and I really like that the price was fair. Really happy with the service she gave me! I LOVE that it’s next to what seems to be the police department. I have a sense of my property being secure and safe. Thank you Kristi!
Renee was a great help. Very knowledgeable about the products and pricing. She made me feel very comfortable knowing that my items would e in right storage facility.
Tanisha was very helpful in helping me get the unit I needed and explaining all the charges. Furthermore, she was able to close my account and help me get it all done. She is a great and valuable employee at Public Storage! Thank you for everything!
Excellent attendant! Erica was very helpful and willing to explain things as we asked. whether it was her job or not, it was a hot day and she was nice enough to show us around with a smile
I highly recommend this facility. Renee was very pleasant, kind and great to work with !If you need storage long or short term call Renee and she can help .
Erica was absolutely wonderful! This was my first time renting a storage unit and she made the process quick and painless! She was extremely kind as well and would recommend her to anyone!
I would like to thank Amy for the great costumer service, she answered all my questions with an awesome attitude and being a business school graduate i know thats very rare since you have to deal with so many people and their sometimes aggressive attitudes. Shes amazing, i was dealing with a few personal problems and just in the time it took to purchase my storage unit i actually forgot about them. Glad i chose this location
I have had a unit for several months. I have no complaints about anything. Erica was able to quickly arrange things and answer any question. I go in every month to pay and have always found her to be very friendly, pleasant, and efficient. It is a pleasure to deal with Erica.
Express Check-in made it very easy to show up and have things ready. Erica had the paperwork for signing up all ready to go and it took about 3 minutes. Erica was very nice and professional. Because we are military we have moved several times and always need storage units. This is by far the best experience I have had and will return as a customer when we move again in two years.Thanks EricaSteven Smith
This was the best experience I ever had with securing a storage space. The ladies at this facility were very nice and helpful. However, Lashandra went above and beyond to provide outstanding customer service. She was very nice and accommodating. When you hire hire movers, you are being charged by increments of time. I called when I was on my way and she was available to help make my move as quick and smooth as possible. Its very cold today, so her smile and warm personality made a big difference. She really takes her job seriously and goes the extra mile. Moving can be very stressful, especially in very cold temperatures. Public Storage has my business this day forward and I will recommend my friends and family to patronize the Park City location and ask for Lashandra.
I have always had a truly professional experience when going to our Public Storage Site in Park City, Illinois. I have found Ericka to be truly professional and dedicated to her job. The Customer Service also displayed has always been professional. I would recommend this site to anyone looking for a storage facility.
Erica was outstanding, she has great work ethic and provided me with fantastic customer service. She made my day and is the sole reason I will return back to the Park City location again.
Renee is an awesome and helpful representative. Great customer service and I love chatting with her every time I go in to my unit.
I want to send a big thank you to Lashandra for giving me the best service I couldve asked for on all of my trips to Public Storage Beach Park. Thank you for being patient and kind with helping handle the moving situation my family and I were in and giving the best storage deal you could. I appreciate the effort and support you provided me with throughout the time we had together. Thank you, thank you, thank you! I wish you and Public Storage the best!
Renee at Beliverdere Rd. in Park City IL. We thank you for going above and beyond to help our family. Awesome customer service. We thank you for helping us find the best storage space to fit our needs.
Amy has been a huge help to me. She is very nice and patient. She explained everything to me and how everything works at public storage. Very good customer service. Thanks Amy!
So let me tell you about my experience at the public stores in Park City on Belvidere Road in Waukegan Illinois it was so nice she got to help me and she didnt judge me for me being slow or disabled she went that extra mile to make sure I understood all the paperwork and it was so nice to be greeted with a smile and its really nice how she want that extra mile to make sure I understood how everything works and let me tell you about this beautiful woman that works at Public Storage her name is Rudy Renee she works very hard at her job in my opinion she deserves a raise and I thank you for listening to my story shes very good at her job thank you Mike Morales
Robyn was very knowledgeable and helpful. I was her first customer that she took care of on her own and she did a great job. I was very pleased and it was quick and easy.
Customer service has went downhill. Unreliable staff and they report you as late, even after you wait for them to open up at the time stated on the business doorfront. Still waiting for them to open to make a payment (facility opens at 9 am, it is now 10:30 and they still havent opened) but received an email stating my payment is late when its due today.
Erica has been a great help to me. Shes very professional, knowledgeable and courteous. Thank you Erica for your help during this transition.
I enjoyed my customer service rep lashondra !! She did everything fast and hassle free for me!! I definitely recommend this place to safely store you belongings. The price that I got was 4 times cheaper than I thought I would be paying in total. Thanks soooo much lashondra !!!😘😍
I greatly appreciate the courteous and professional service I receive at your Park City location, as the service of Reene and Rudy are the employees that motivated me to submit this favorable review. Please extend my sincere appreciation to the manzgerial staff and to the R×2 (Reene and Rudy) team.Mr. Nelson Whitaker
Erica and Meghan were very professional and helpful. They are an asset to the company and made the experience easier. Great Customer Service.
I had the opportunity to work with Erica in November and she was AWESOME!!!!! I know there is a much larger storage location in Waukegan, but you wont find anyone as kind and considerate as Erica. Use this location if you need storage!!!
Erica will be missed. She deserved to replace the clowns who currently manage this company. Losing her is a great loss to a very broken company.I have had my belongings at Public Storage for over 3 years. I was always happy with Erica and the local staff however the upper management is purely incompetent and has suffered a big turnover the last couple of years.My story about what has happened is extensive and I really wish to avoid the details.2 years ago I was locked out of my storage because of an error and a new lock had been put on my storage. Erica and I were not aware of this because no one had noted it in their system. I live in another country so when I come to town I have very few options if I am forced to wait for District Managers to resolve a lockout. On one trip they informed me that the DM was unavailable and I would have to wait 10 days to get the lock cut in order to regain access. What no one knew is that there was actually a new key in the office! I didnt find out until about a year later. The next time I came back I tried to call in advance to arrange for access. No one was able to assist me and once again I came into the country unable to access my locker.I have left messages for management on many occasions and have never received a call back.I have however continued to receive daily phone calls regarding an URGENT MATTER because I refuse to pay late fees after paying 2 different months less than 5-7 days late!They do not return my calls. They do not return the emails that are sent via the website that allows you to (supposedly) contact your location manager online. This is a lie. No one receives those messages. No one reads them and no one answers.They will however call every day about 2 late fees.To this day I am still have my items in storage because I havent been back into the country. I would have liked to have access to my things over a year ago to be shipped to me.During this time the rates have been raised TWICE, insurance rates have increased, I have been refused the ability to downgrade to a 5x5 as originally promised even though my 5x10 is less than half full! There was not a 5x5 available at the time I originated my contract but they assured me that once one was available that I could have it. The aforementioned as well as their inability to give me an available 5x5 has forced me to pay for more than 18 months longer on this storage than expected.Now for the last week I have received daily phone calls from one of their other offices regarding an URGENT MATTER (my late fee) even though I have continued to pay on time!! No one will talk to me regarding the multiple occasions that management has made costly errors that have prevented me not only from accessing my belongings, to downgrade my storage, to eliminate these unjust late fees or to even apologize for the massive mistakes and harassment of their office.I am absolutely disgusted with this company and if it didnt mean risking the loss of family heirlooms I would stop paying them and file a civil suit.If this company had any sort of compassion or interest in their clients maybe a single person would attempt to resolve this situation.I told them 6 months ago that I would wait patiently before beginning my posting of bad reviews regarding this situation.I waited and now I will begin my series of bad reviews.If there is not a solution to this, apologies, credits, free months of storage, etc., I will also bless them with listing the phone numbers and names of the many people who have been harassing me by leaving me daily messages for 2 simple late fees. They have time to make these calls every day but have ZERO time to call back customers to resolve problems.The service of this company might be OK for people who only have to deal with the front office but just wait until there is a problem and see how much effort they will put into neglecting their customers in exchange for the almighty dollar.I do not expect a phone call, credits, apologies or any of the above requests.
This was my first experience at this storage and I love lashandra she is the best she makes you feel comfortable, and explains everything very well and carefully thank u I will most definitely refer people I know
Lashandra and Erica were very helpful with their suggestions and quick when retrieving my supplies. They even helped me carry my boxes to the car.. A pleasant experience!
Lash Andra is so very nice and polite to me every time her personality is beautiful a lot better then the last person Jamie she was so rude but Bk to lash Andra is the best I just thought you should know
Erica did an excellent job, assisting us. She was patient, helpful and kind at a very stressful move. Highly recommend!
It was A very nice very nice experience the young lady that work there and was very helpful she kept me within my budget and showed me a very good place giving me all details about it. And told me if I needed to know anything that I had not asked shed be glad to answer any questions at any timeThank youLaShandraPS even found me a seat.😁
Great storage place!! Lashandr was amazing help and coordinated very well with me to help with my 18 hour move from San Antonio, TX to Chicago. I highly recommend coming here.
Lashondra was a very great person . I want them confused and indecisive about what Iwanted . I like how she took me and showed me the storage that she felt would suit my needs . She was very kind and patient . She has great customer service skills
I just wanna say that there employee Erica has been patient, nice and understanding about all my situations with my storage...I just felt that she deserved a good compliment because of how professional.
Came by to stop for boxes the other day and the guy behind the counter was great and knowledgable really made sure i got exactly what i needed
Erica was very friendly and helpful. she took the time to explain the contract terms and ensure the unit I rented would meet my needs.
From start to finish everything was great!! Excellent customer service.. Even helped out with a problem i had with my car... Thanks Renee
Great service from Daniel, very clean property. Daniel went above to make sure I got the correct storage for my items.
Property manager Lasandra is awesome and knowledgeable. Great job on knowing her stuff. All the while training Tanisha which was great.
Erica is always helping me out and is always there for me when I have questions. She runs her property well and I enjoy talking with her.
Lashandra was such a pleasure to work with! Her personality and willingness to help, is something rarely found in Customer Service today!!
Khristy was very nice and made me laugh. She was very attentive and straight to point.She didnt let anybody who came in wait too long.
We completed the whole deal online, couldnt be easier. Exactly what we needed
Very great customer service Ms.Love was very helpful and well spoken and she got me in and out without a problem and was very patient with answering all my questions. Very clean and nice place.
Erica gave me great service and was very helpful. I really appreciated her help and she is a great manager.
I recently had the pleasure of doing business with Public Storage, and I must say Erica was delightful.!!!she was patience, poised,and most of all very helpful. All thumbs up!!
Every time I come to this place every one of the workers has always been nice Rene always asks how I’m doing and helps when I need help.. Thank you Renee for helping my get in my unit that had lots of Snow in front of it.
Rudy was amazing great customer service helped me pick out my unit with the best pricing option within my budget she definitely deserves a raise great job Rudy and definitely will recommend you guys
Erica was great today. She helped me get the best storage unit for my stuff and was very helpful going over bixes with me.
Renee was great with service she help me get the best price. I would recommend this place
Renee was a great help when we got our first storage unit. Thanks for the good service!
Public Storage should be proud to have Lashandra. She was helpful, knowledgeable, and answered my many questions. I feel safe knowing my belongings are here!
I went online to set up a storage unit after moving back to the Lake County area. To my surprise, when the reservationist called to confirm they hadnt told me the storage unit they had me set up for was a parking space. Even though there was a mix up KEISHA, from Park City Public Storage, went out of her way to get everything straightened out. She is a very valuable asset to your company.
I had a great expierence ...Erica was very helpful and i got to understand what i really needed and she was patient. I like the storage place and should be kept safe and it should stay safe. I recomend it to others. Thankz.
Renee was very helpful in assisting me with storage space and was very kind understanding my personal situation going on.Thank you Renee I would recommend this place hands down
Erica was Great! She was quick minded and very helpful. Would definitely recommend this Public Storage to anyone.
I was just there, and the company I work for got a unit. The manager Daniel was very informative, and knew the company well, and asked if we needed help to move in. Great place to rent.
Lasondra you are awesome....super busy day for u and u handle it great..awesome customer service. .amd you werent mad or give people attitude...beautiful woman with nice attitude and beautiful smile .keep up the great job
Today I went to the storage and stopped in the office for my code Rene told me about mobile access I think this option is awesome Thank You!
Tanisha Was very very helpful I was very nervous moving from another state she help me five stars if not if I could do 10 I would I’m very very feeling secure and very confident that everything was gone is OK and it makes me feel so much better thank you
Renee is AMAZING! She is super friendly and helpful every time I call.
Amy was amazing and very helpful with my late fees and even took the time to explain to me the late fee i had received and how i could avoid another charge
Tanisha was very patient and helpful while helping my dad find the proper space. Excellent Customer Service Provided!
Renee was very nice lady she helped me n a nother person very well done Jeff
The Representatives at the store were very helpful and friendly. Good for Navy PCSING!Amy & Lashandra were awesome
Amy was awesome. She got everything ready and was so friendly. She explained everything clearly and answered every question I had.
Great Deals.. Lashandra was very helpful with providing me all the information to make my move in very quick. Fast speedy service
Excellent customer service theres ah young lady by the name of tanisha very courteous and respectful I would definitely recommend family and friends to this public storage great location
Rudy customer service is awesome, I came in to pay a bill for friend and she made it so easy and simple.
Went from pissed off at Public Storage at Golf Rd in Des Plaines ILcame to Erica G. In Park City, IL did above and beyond her job... And makes Dennis look like a insult to Public Storage. Im glad that Erica showed initiative and show me that Public Storage knows how to operate a business and not jus hang out while you work. Great job Park City Public Storage. Ill keep my unit because Other Employees still show customer service and DO THEIR JOB !!!
Lashandra and Erica helped me today and they were great. They answered every question and were very nice.
They very good customer service I believe in young lady that was there when I went her name was Miss Strickland
Erica has been a very good helo to me and my belongings..... She also helped out for a discount on my storage unit..... Very good helper she is...
Great customer service!!! Erica was awesome and Jim was a big help to finding a storage unit for our needs... Thanks a lot Erica and Jim
Tanisha was very helpful and she took the time to help me reserve the right space after I reserved the wrong space. Excellent customer service.
Tanisha was such a great help,shes very knowledgeable of the facility. Definitely would recommend this public storage!
Lashandra was very nice and kind. She made business much easier for me. Thank you so much Lashandra.
Renee was so helpful and informative she made my experience at Public Storage a great one.
Renee was very helpful with getting me the right size unit. Appreciated all her helpful insight.
Erica assisted me In replacing my lock and getting into my unit. Shes always very helpful and nice.
I would most definitely recommend this location,Tanisha was understanding of my situation and found me the perfect size space!
Amazing experience and i am glad i chose this location Rudy was very helpful and extremely professional.i will definitely be recommending you guys
My wife and I rented a space from Daneisha ,and she was wonderful she made the process very simple for us, and she was also very friendly.I would recommend this Public Storage to any one who is looking for storage.
This lady kayla is very nice and know her gob i say pay raise
Erica Is a awesome working, she always there whenever I have a question.she always make herself available for the customer there..
Awesome customer service Danielle was very helpful with my questions and set me up with a very nice unit.
Was charged for a late fee after being told the bill was due on the 1st. When I called to ask about it and started to explain myself I was rudely interrupted and then hung up on
Renee and Rudy Thank you both so much for the excellent customer service you showed us.
Manager is always helpful and knowledgeable about company policies. Store is always clean and manager very courteous.! Truly a pleasure to work with!1
Erica is a great work and very friendly she got me in and out and with a smile thanks!!!!
Erica is helpful, and sweet and assists me monthly with my bill. Great employee for this company!
Great customer service.Jim was awesome he helped me find the perfect storage space I was looking 4. Love this facility :)-Nancy Arreola
Lashandra was very helpful and extremly courteous i would gladly rent from her againSigned Arthur Jemison jr
The site management Erica was awesome, she was very thorough and helpful. Great experience!
Tamara is awesome!
Erica done a excellent job providing all the necessary storage. She was very helpful!
Tanisha, the manager was professional and curtious. All my questions were answered promptly and clearly! I strongly recommend this location.
Erica and Amy were great. They both have outstanding service! Go Public Storage!
I love the location of this place and renee was a big help in getting us started with our unit. 5 stars all the way!
Erica did my rental today and was great. She was quick and efficient.
Tanisha was great, she was helpful in my transfer process!
Erica was great, service with a smile. Showed me multiple spaces with great promos!
Erica was very helpful and accommodating for my situation.....thanks for having her for customer service!!!
I visited the storage facility recently. I was impress with Ericas courtesy and thoroughness when serviced. I would recommend this facility to family and friends.
Staff go above and beyond here. Daniel was especially helpful.
The staff was great Rudy was awesome with answering my questions and very helpful
Tanisha was very polite and patient with me due to my hard of hearing. Also, very courteous.
Thanks Tanisha for providing the best customer service to Mother! To anyone thats looking for awesome Customer Service look for Tanisha
Erica offerred great customer service which is why this is my second time renting with her!
Thanks Tanisha for the good customer service. Would definitely recommend this location to anyone looking.
Khristy was very nice and helpful to me and my friend with getting a new unit. 10/10
Very nice and friendly women! Also very informative! Thanks Danielle and Renee!
Thank you Renee! You are very knowledgeable and helpfull! Would highly recommend.
High 5 to Renee. Great customer service and was able to answer all my questions and accommodated my needs.
Amy was very helpful and helped with a lot of things. She is great and a good worker!!!thanks Amy!!
Amy missed her lunch and stayed late to help me get my items stored before I had to go to work. She was very friendly and.
Renee is a great worker thanks for helping me with everything
Erica was so helpful!!!!! she was very informative. Keep up the good work!
Lashand has very good customer service and very concerned about the customers I appreciate her help Thanks you so much
Great service!!! Amy was really helpful, she answered all my questions.
Erica and Lashandra were amazing! Thanks for the help and for selling me merch!
I though it was an outstanding service when I rented my storage but the day I was moving in, this people call police on me before investigate for something that someone else did!!!! Terrible customer service employees
Erica did my rental today, she gave me good service!
Amy was great! Extremely helpful and understanding of my storage needs!
Erica at public storage made the process quick and painless . The location is close by and very convenient ! Thanks Erica for the help last Saturday !
Jessica and Tanisha was great! Good customer service.
SHE WAS VERY NICE AND HELP WITH ALL THE QUESTIONS WE ASK HER I GIVE HER 5 STARS THANK YOU
Excellent customer service! Great experience here and I will be recommending those I know
Erica provided us with excellent service. Very helpful and friendly!
Rudy did an outstanding job on assisting me with my service!
Erica was very nice and friendly. The process was short and sweet!
Amy was awesome! Got us situated in jiffy. Id recommend p.s. to those in need of a storage.
Good facility and Tanisha was able to get me the right size space. Good customer service
Lashandra is a great person .I have been three times and she is the one to update my info
Lashandra has wonderful customer service. I have had my unit here for 3years. ☺
Amy was great, she very helpful with my rental great employee.
Terrific experience. Nice and clean, easy to move in.
Staff was incredibly helpful and nice, especially Renee.
Danielle provided great customer service very friendly
Renee was very helpful with find a perfect unit... And very wise about your rates
Great and friendly customer service. Erica and Meghan are the best.
Lashandra was a great help thank you so much for your customer service.
Danielle was great customer service is awesome thanks
Daniel was a great help and easy to talk to...
Great facility! Tanisha was really good and provided good customer service
Renee helped me today.Im very satisfied.
Renee was helpful in getting my mobile access set up thank you renee
They are great ladies that work there. Erica and Meghan.
Erica is very professional and accommodating. The facility is very well maintained. I am very satisfied with the facility.
Tanisha was such a great help and property was very clean which is a PLUS!
Park cities so call manager needs an attitude adjustment and a slice if humble pie. Otherwise as expected
There some game playing...the storage locker next me had a wet floor... otherwise the lady at the desk was very nice..
Great place your stuff nice and clean as well.
Lashandra. Was exceptional! Very friendly and informative! Keep up the great work!
Lashandra has amazing customer service and helped us very much
Great Customer Service. Tanisha was very helpful
Daniel and Doug were very helpful extremely knowledgeable 10/10 would recomend
Lashandra Great Customer Service and was very informative about features and options available to me
Came to make a payment and had a few questions and Amy was very helpful and knowledgeable. Thank you
Friendly, experienced customer service care. Facility is clean and secure.Patricia
Amy was very helpful... super easy with her!
Erica was great, thats why I returned to rent here!
Tanisha was very helpful and exceptional customer service!
Erica and Lashandra were really professional in rendering thier service....
Danielle and Renee alway great customer service
Lashandra I felt she was nice and she was very helpful and friendly
I am very pleased with public storage. Lashandra was a huge help
Erica was a great help. I appreciated her.
Amy was quick an very helpful. Knowledgable with all of my questions. Thanks!!!!
Erica and Jaime gave me a great experience!
Great customer service!!Thanks a lot Tanisha
Thanks Rudy, for all you do for me when I come in to make a payment. You Rock!!!!!!
Great Service and very informative. They really look out for you.
Tyler helped me and hes an awesome guy!
Jaime and LashandraGreat customer service highly recommended service
Erica and Lashandra are awesome definitely ask for them!
Good facility! Manager Tanisha was very helpful
The service was great Tanisha was very helpful
Rudy and Renee were pleasant and friendly
Erica gave me fantastic service.
Very Friendly Staff, The Only Downfall Is Every 3 To 6 Months There Rate Goes Up.
LaShandra is fantastic! Thanks for you assistance, I really appreciate you!😃😃😃😃
Great prices and very friendly staff
Total reviews rating 4.8
199 Reviews for Public Storage 2023:
Review №1
2022-03-30The best storage company Ive been with everything has been made so easy. Convenient making payments at any location too! Dale behind the counter was great and very understanding. Thanks!
Review №2
2022-08-28Very friendly and helpful. Fast and easy ….. Thanks Charlie.
Review №3
2021-10-28My experience at the Waukegan location was very positive and successful and I owe it all to Kayla, the employee on duty the morning of October 27, 2021. She was very professional, kind, informative, clear, and most importantly patient. Only if all customer service workers were like Kayla, this world would be a better place. I would definitely recommend Public Storage to anyone who needs a place to store their belongings. #gratefulandblessed
Review №4
2021-11-15Definitely improving! I used them years ago and they were OK. But last year was great and I felt I am working with professionals. Easy 5 stars.
Review №5
2020-11-17I stopped in today to pay my mothers rent. Renee was real friendly and pleasant to deal with. I enjoyed our conversation. Thank you!Renee continues to provide excellent customer service! I had a bit of a wait but when she was ready for me she apologized for the wait and help me right away. Thank you again! Always excellent service!
Review №6
2020-02-07Danielle is awesome!! I came in just to get prices as I won’t need storage until May but this young lady was more then helpful she took me out to she a few spaces show me how I could stack everything. I want climate control and yet she had and answer she suggestions another location but also a few items to protect my furniture if I decided to do without climate control. She was very professional and patient. I really do appreciate great customer service
Review №7
2019-08-21I have been a customer on and off for the past three years. This most recent visit into the office at the Park City Facility was very pleasant. I was greeted by Renee. She is a breath of fresh air for customer service. People now days dont embrace what real customer service is. I really appreciate how she was so willing to help, and do it with a smile. She knows her job, and I could tell she likes to serve, and its not an inconvenience. Thank you for finally hiring someone that knows how to do their job and knows how to perform great customer service.
Review №8
2019-02-23Renee gave me the best customer service even after the storage unit was rented. I was treated with so much kindness and respect eventhough I wasnt there to pay any fees or rent, I was just there to pick up a few items. She treated me like I was a new customer. Shes a keeper. Thanks for your hospitality, I will always remember this.
Review №9
2019-05-18Renee is fantastic! She is very friendly and helpful, she takes her time explaining things so that I understood everything! She greets every customer with a smile which in today’s world, it’s so uncommon. She’s a breath of fresh air!
Review №10
2020-02-24Renee was awesome with helping me get my storage space. I wasn’t going to store here because in the past when I did the girl working was so rude. I decided to take my chances not knowing what I was getting into. I arrived and I was greeted from Renee and she took care of me she was a pleasant surprise. Thank you for changing my opinion about this public storage.