Power Plumbing & Sewer Contractor, Inc. in Chicago
Categories
Location on the map
Chicago, Cook County, Illinois, US
Service options
Health and safety
Site: http://www.powerplumbinginc.com/
- Monday:Open 24 hours
- Tuesday:Open 24 hours
- Wednesday:Open 24 hours
- Thursday:Open 24 hours
- Friday:Open 24 hours
- Saturday:Open 24 hours
- Sunday:Open 24 hours
John from Power Plumbing did a great job in replacing a bad seal on our toilet. At first I was leery because they charge by the hour, but he fixed the toilet so quickly and also put a better/upgraded seal so this wouldn’t happen again for a long time. Our building will definitely be using them again in the future. Thanks, John!
Power plumbing took advantage of my pregnant wife on a house call to diagnose a shower that didnt get hot. They were unclear about how the total cost of the service would be calculated, did not explain options along with their costs clearly, and ended up taking 4.5 hours + an expensive part that was more than 40% cheaper next door at Home Depot. Total bill was over $800 and the shower still doesnt get hot consistently. We have found the same type of job in our area should cost between $200-400 with parts and labor.Their owner has yelled at us and blamed us repeatedly when we have challenged the bill and brought up the shower not working. they have shown no interest in trying to solve an issue for the customer. I would never recommend them to anyone.
Very quickly scheduled service and took care of the issues - well actually the plumber balked at fully investigating an issue in the basement which I thought was reasonable, a repair requested by the buyer of the condo and other findings kinda made it not necessary. I was hoping to get their invoice and findings to the buyer quickly so if they did still want it done wed have plenty of time.Unfortunately it is now 2+ weeks from the service and have yet to receive the invoice. Called and emailed several times to ask for it, explaining why I need the invoice. They charged my credit card and everything over a week ago.... still no invoice. Today they called and still havent sent an invoice but tried to charge my credit card a second time for service.... At best this is a really disorganized business at worst theyre operating a scam here trying to double charge people. If you did get service from them Id check your card statements again
Used yesterday 2/17/18. Second time I’ve used them and I am very satisfied. First time I had a bad seal on my toilet and the gentleman fixed in the first hour he was there. This time around I had a leak on the second floor and the plumber (Joe) showed up and helped me identify the cause of the leak in the first hour he was there. They didn’t milk the clock or up charge me and we’re honest about the solutions. They were also on time. Will definitely recommend to my friends and will also use in the future.
I had a water leak to the unit below me after 22 years of living in my condo. PATRICK, young, inexperienced plumber DID NOT try what 3 other licensed plumbers told me he should have tried to fix it (wax ring) but insteadREMOVED the cast iron flange unnecessarily which the 3 other licenced plumbers and the City of Chicago Plumbing dept (over the phone) said was placed in the right spot since I live in an older building and extensions or other means can get it the 1/4 above the tile from where it was. He has caused a very costly, complicated project for me because of his incompetence and the company not willing to keep me as a satisifed customer.
We called more than a week ago to get an appointment. Appointment day comes, appointment window closes, neither hide nor hair of anyone from this company. I tried calling them in the last 15 minutes of the appt window, and the exceedingly rude answering service simply asks, Is your appointment window done yet? Well no. Then call back after its past and no one shows up. Worthless. Call again after the window passes, Im on hold for 10 minutes, same lady answers and tells us the service person will call. 20 more minutes he calls to tell us he never had a ticket with us. Now I have to wait until Monday for THEM to call ME back, most likely to wait another week for an appt. Nothing during the week of course because they have bankers hours and it costs time and a half for anything after 5pm, you know, when most people are home and available. The available 24 hours is a lie, anything outside of bankers hours will cost you an arm and a leg. Worthless. Save yourself time and frustration, find another company.
Bob from Power Plumbing. He came out to give my condo association a comparative quote for some work on a pipe under my unit. He identified the pipe might not be in use. We need to do a little further investigation, but it looks like if we dont need to get the work done, it will save the building $7k!
Total reviews rating 4.2
32 Reviews for Power Plumbing & Sewer Contractor, Inc. 2023:
Review №1
2022-01-25I recently used Power Plumbing and they impressed me so much I will be a customer for life. Not only were they able to come out same day and fix all my small projects around the house, the technician was quick to point out easy workarounds for many of my issues that not just resolved the issues, but saved me money. Recently I had another issue that I called them about, instead of sending out a tech and billing me- they reached out to their team with my issues and called me back to give me some instructions to try on my own to see if I could resolve it myself. Lo and behold, their tips were right and they saved me time/money/frustration once again. Honest, fast, great value- cant recommend them enough.
Review №2
2022-06-27We needed to have a plumber on call for a very important event. Robin and the team were wonderful and helped us every step of the way to ensure we were ready if anything happened. I appreciate the team and will be using them again in the future.
Review №3
2022-02-03Warning this place charges by the hour not the job. They took advantage and charged me thousands of dollars when I needed emergency labor. Do not use them. I recently needed more plumbing work for a different non emergency project and after getting more quotes I received a free hour estimate and a reasonably fixed price for the work. when I asked them about doing work they tried to charge me extra to come out in the snow and the operator Ray was extremely rude. Please beware they are a rip off and I would def never use them again.
Review №4
2022-04-16Power plumbing came to my rescue - building drain was clogged up - so other people sink and food were coming up into our sink. Not pleasant. I called Friday evening and they were round Saturday morning to fix the problem. Professional, response, and explained everything that was happening. I will. use them again.
Review №5
2022-04-18This is a bad plumbing outfit. They charge extremely high prices for a less than adequate job -- they dont look for solutions and borderline rude in trying to figure out what to do about grey area type problems. Poor experience overall! Not using again!
Review №6
2020-06-26I first used the service of Power Plumbing over 10 years ago. They were recommended by the company who serviced my kitchen cabinets. I had always wanted a dishwasher and had been told by 3 different plumbers that it couldnt be done because of the location of my pipes.Jason from Power Plumbing came to my home and stated calmly, It can be done. In the 8 years that I had that dishwasher I never had a problem. And so when I decided to upgrade my appliances, I called Power again and requested Jason. Once again Jason installed my new dishwasher with no problem.Over the past years whenever I have had a plumbing issue I do not hesitate to call Power Plumbing. Each service technician has not only been professional, but courteous and respectful of my home. And that is very important to me.Although I have never met Rae personally, I feel that she is committed to making sure her customers are satisfied and goes that extra mile to insure that is the final result.I most definitely recommend this company!
Review №7
2021-04-30I was a little doubtful at first. I had reached Power Plumbing through Plumbers911, and the overnight answering service they used was unhelpful and a little rude.Luckily when Ray called back the next day, things were dramatically better. Bob was able to help out later that afternoon and was extremely friendly and helpful. He went out of his way to explain what he was doing and instructed me on how to do some basic servicing and repairs of my own. Im glad I was able to find them, and Ill definitely be calling them in the future with any plumbing needs.
Review №8
2021-08-20We live in a vintage three flat that has some quirks. We had a leaky faucet that three other plumbers had no idea how to fix. James from Power was able to get creative and figure out a solution. Highly recommend their services.
Review №9
2021-12-21They are professional and very knowledgeable. They were the plumbing contractor for our renovation. I recommend Power Plumbing completely.
Review №10
2020-07-13Power plumbing has always delivered top notch service. I feel Ray and the crew who she schedules also go out of their way to explain my options and how my plumbing systems, water heaters, etc. work. They are honest, professional and accommodating.