Potbelly in Crystal Lake
Site: https://www.potbelly.com/locatio...
- Monday:9AM–9PM
- Tuesday:9AM–9PM
- Wednesday:9AM–9PM
- Thursday:9AM–9PM
- Friday:9AM–9PM
- Saturday:9AM–9PM
- Sunday:9AM–8PM
Potbelly in other cities:
Ordered delivery. Double checked the menu and the ticket as I’m used to as a life long vegetarian to make sure I ordered correctly but there was chicken on my sandwich that wasn’t supposed to be there. I had to throw out the whole thing since it would have made me sick. Very disappointed
Ive been eating at Potbelly Sandwich Shops for years, so I was very glad when one finally popped up in Crystal Lake! There are so many sandwich shops now-a-days, but out of all them, I still prefer Potbelly for a truly satisfying lunch. The Crystal Lake location is one of the smaller Potbellys Ive been too, but the staff is excellent, and the food first rate. But as great as the sandwiches are, their soups are also excellent, and their baked goods are out-of-this-world! I especially LOVE their Dream Bars and sugar cookies! I cannot recommend this store highly enough, my favorite place in all of Crystal Lake for a filling and tasty lunch or dinner.
This was my first time at a Potbellys. The flavor was good for a sandwich chain but nothing spectacular. I felt the menu was a limited for sandwiches. The staff was very nice and speedy which made the whole experience a bit better.
This location is tiny and tends to be overcrowded at lunchtime. On more than one occasion, I have had to take my order to go because there is no open seating. In addition, the overall atmosphere is much less upbeat than other Potbelly locations Ive visited. Unless youve gotta get your fix, I would give this place a pass for one of the many other sandwich shops in the area.
This place is awesome! The service is top notch. We arrived 1 minute before closing, we were served far beyond or expectations. Nikki and the team at Potbellys Crystal Lake are hidden gems that you just dont find anymore in the fast food industry. Thank you!!!
Not thrilled about there sandwiches. The day I was here, had long wait time and wasnt really busy. Really wanted a cup of coffee but they dont serve it here. Plus side...it was quiet so our party was able to have a small discussion meeting for about an hour.
My favorite sandwich shop of all time. Great portion sizes and friendly service. Could be a little faster but its definitely worth the wait for an extra couple of minutes
Good service, great sandwich options too. Our Sammys were delicious!
Good restaurant. Friendly.
I live in New York and havent had your food but everything was great.
This is my favorite sandwich shop! The menu is very diverse. The staff at the Crystal Lake location is very fast, polite, professional, and friendly. I will be back many more times!
My friend at work brought me a sandwich from here and it was amazing and HUGE! Glad they arent too close by or my belt line would suffer.
Fast, friendly, and delicious. Nutrition information readily available on their ordering board as well as on their website. Everything you want in a sandwich joint.
Really fast and friendly
We ordered online and it was ready when it was supposed to be. Always appreciate that!
I love Potbellys. Their ingredients are always fresh, and I love to order a shake just because the staff always acts like its a big deal.
Really good Turkey sandwich, not too much bread like some other places. Broccoli Cheddar soup was some of the best Ive had.
Sandwich was pretty good but was very disappointed in the amount of options you have to put on your sandwich. Only having 2 options for condiments to put on sandwich is kinda ridiculous for an entire shop dedicated to sandwiches!
Terrible delivery, I am 11 min away and only one turn to make. Took 1.5 hours to get the food with 20% tip for the driver. sandwich was okay but soup was not that good. also forgot my crackers. :(
Staff training and motivation vary greatly but the end product is the same sandwich. The shakes make it worthwhile to visit once in a while.
Very good food as always! Customer service was lacking a little and one of the ladies was a little rude. But other then that food was good!
Friendly staff. Made sure everything was correct as I ordered it.
Always good, great tasting sandwiches and soup.
Sandwiches are far better the neighboring restaurant. And the prices are far more economical and yet deliver a good deal.
Love their chicken club sandwich!!!
Great place. A little small but lots of tables with a little bar nook. Prices are good and people are friendly.
This location is always so busy its hard to get any type of quality service they put you out like a bunch of cattle.
Sandwich roll was dried out, soup not so good. I decided to try after not going for 10 years, now I was reminded why
Sandwiches are too small for the price. Other nrarby sandwich shops arw a better value.
Staff is very nice and attentive. Great salads and sandwiches.
Chili was good!
New pulled bbq is delicious especially with the Cole slaw on top
Great food the price is a little high but worth it
Decent food. Needed a little bit of cleaning.consistent with other Potbellys.
Great sandwichs and more made to your specifications.
Always a treat, yet to have a bad potbelly sandwich at any location 👌
Excellent store! Vickie and her staff are absolutely wonderful!
I really like their warm sandwiches and cookies
Great sandwiches at affordable prices.
My family loves this place. Quick and friendly service.
I love the Wreck-It is awesome especially with bacon and mushrooms!
Sandwhich was substandard n overpriced. No atmosphere.
I really wish they had yellow mustard and not the other garbage.
Food is good, but with a few tables.
Good food but too busy
Love the TKY on flatbread w/mushrooms.
Great Sandwiches
Yummy shakes and great sandwiches!
Soups and malts are even better than the sammies.
Such good food love the Mediterranean on flat
Great food and quality prices
Good sandwiches,I like ham&swiss
The best sandwiches ever!
Nailed my tuna salad. 10/10 will be back again
Kinda meh. Sandwiches dont have any complexity.
Love their Italian sandwich!
Good chili and great sandwiches.
Fast service. Good sandwiches.
Good people nice clean store
PIZZA SANDWICH thats all you need to know
I didnt go to potbelly, I was at 5 guys
Not a fan of their menu
Tasty, was delicious 👍👍
Always great food.
Always great little expensive though
Great as always, and friendly staff
Served me expired turkey.
Love the food and service
I like Potbellies.
Sub shop above subway grade.
Best sandwiches!!
Great food
Great people Great Food
Fast and delicious!
Fast and friendly.
Always excellent!!
Love the chili
🤘👍
Yum!
Great food
Great service
Good sandwich
It was good
Good sandwiches
Good sandwich
Tasty
Total reviews rating 4.2
96 Reviews for Potbelly 2023:
Review №1
2022-03-21Is always order online when I get Potbelly and never have problems...always on time and never any missed items. The food is always warm and good. I wanted to do a little review on the new Steakhouse Roast Beef- SO good. The horseradish aioli is amazing with the beef. Make sure to get tomatoes on it!
Review №2
2022-01-22I ordered two sandwiches to go and got home to realize the chicken salad was missing on my one sandwich. I called and they offered to personally bring a new sandwich and make it right! Blown away and very happy. I am now well fed and happy. Everyone makes mistakes, but only legit good people will make it better than right. The sandwiches from here are always delicious and everyone is super nice! Thank you Crystal Lake Potbelly!
Review №3
2019-01-13The skinny soup and sandwich flat and a childrens 5$ meal. The service was relatively quick and the food was exactly what we wanted. My son got the mac ncheese and it was very good... no simple kraft boxed noodles, a great amount of options. I got the mushroom and cheese flat with hot peppers and it was too good. It was perfect portions. We ate well and left with no regrets
Review №4
2021-09-25First and foremost in my opinion Potbellys is the best chain sandwich shop. This one lived up to expectations. There was a slight issue, but it was handled quickly, professionally, and well beyond my expectations. Ill definitely be heading back in the future.
Review №5
2022-05-05Very good sandwiches, but nor cheap.
Review №6
2022-01-31I love the chicken salad salad And tonight I ordered it with avocado and blue cheese which made it even better!!
Review №7
2022-02-12Rude kids running this place. Who tells an old woman “can’t you read the menu?” I’ll never be back to this location
Review №8
2022-01-05Had an issue with delivery. Contacted the store and they had food at our house within 20 minutes including free cookies. Thank you
Review №9
2021-06-20My lady and I love it. Staff is friendly and hard working, they make sure lines dont get long. Always good food and very affordable.
Review №10
2021-03-29Waited 15 minutes for a doordash pickup that they had at least 10 minutes to prepare prior to me arriving. I watched a half a dozen people enter the restaurant and leave with their food before mine was prepared. Incompetent service, staff needs proper training. Ridiculous.