OReilly Auto Parts in Chicago
Categories
Location on the map
Chicago, Cook County, Illinois, US
Payments
Credit cards
Yes
Phone: +1 773-721-6702
Site: https://locations.oreillyauto.co...
Site: https://locations.oreillyauto.co...
Opening hours
- Monday:7:30AM–9PM
- Tuesday:7:30AM–9PM
- Wednesday:7:30AM–9PM
- Thursday:7:30AM–9PM
- Friday:7:30AM–9PM
- Saturday:7:30AM–9PM
- Sunday:9AM–8PM
OReilly Auto Parts in other cities:
Comments (64)
Went to get a battery that I purchased installed today and before I could finish asking if they installed batteries, a disgruntled worker cut me off and stated “we can’t do it” as I was looking at a sign stating that they do indeed install batteries. Terrible customer service
6 of the times I went there and requested help for them to go out and look at the car, they gave me excuses and tried to guess what I need, just so that wouldnt have to go out and was on a nice weather day. Honestly i would rather go to autozone, atleast dont turn me down when I need help.
Total reviews rating 4.3
64 Reviews for OReilly Auto Parts 2023:
Review №1
2022-03-13People that work here are always polite and do their best to help you wit your needs.
Review №2
2022-01-15They need to focus more on customers.. they just keep talking to each others laughing and chilling... and then when you ask for something they just keep asking the same question between them... come on!!! Gonzalo come on I think is time for you to jump on it... show them some management and customer service
Review №3
2022-08-17They had my part in-stock.
Review №4
2021-09-13Very good service, they didnt have the tool I needed but they made calls to find out where I could get, I was able to return it here, didnt have to drive back where I got it.
Review №5
2020-07-12The sales associate was excellent and very attentive to explain the difference of the product I spent $60.00 for by the way I couldve spent anywhere; I asked which socket I might need to take the oil screw bolt out which at this time of all people the manager Gabriel with a look of no concern and sarcastically mumbles I dont know 16,18 14 could be anything...just disrespectful ... anyway the associate which the manager could take lessons from politely looked it up and made an additional sale.... individuals need to recognize they represent a brand and because of the customer is why there there to serve and not belittle
Review №6
2020-11-25The staff was knowledgeable and quickly attended me. They even installed my new wiper blade in the rain. Thats what I call going above and beyond what I expected. I will give them my business.
Review №7
2018-10-18Extremely friendly and knowledgable staff. Store is clean and well stocked; but if on the slim chance they dont have what you are looking for they will get it for you. Also I was pleasantly surprised to find out they have parts for the semis and buses. I have found my new parts store close to home.
Review №8
2019-07-10Lost my serpentine belt on the 4th of July, and luckily pulled off here. Gonzalo, was super helpful at figuring out my problem, and sending me down the street to a mechanic, that he got the part to, from another location. Really helped make what could have been a bad time into a short delay.
Review №9
2022-04-30Always friendly and helpful
Review №10
2021-12-16Good customer service Today-- very helpful.