OReilly Auto Parts in Champaign
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Champaign, Champaign County, Illinois, US
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Site: https://locations.oreillyauto.co...
- Monday:7:30AM–9PM
- Tuesday:7:30AM–9PM
- Wednesday:7:30AM–9PM
- Thursday:7:30AM–9PM
- Friday:7:30AM–9PM
- Saturday:7:30AM–9PM
- Sunday:8AM–8PM
OReilly Auto Parts in other cities:
Needed my headlights changed. Other places told me told me that the bumper would need to be taken off or the battery would need to be removed to get to the headlights.After doing some research, it appeared that none of that needed to happen. I went here to O’Reilly’s and the young man named Coty gave me quality service and showed me that it only takes a about 10 minutes to swap out both headlights. Now I’m back up and running and the headlights on both sides are working properly. Thanks Coty. I would recommend coming here.
I stopped in to get a battery in my Chevy Spark. They checked every place they could to get the one I needed but couldnt find one. The associate then suggested I try Auto Zone. I was very pleased they didnt just say sorry, goodbye to me. I was able to get one at Auto zone.
Was there 1.5 hrs for warranty exchange drove 30 minute back home to get case then said couldnt warranty charger melted about caught fire. In my garage. Buy all race truck parts there many thousand there a year last time I ever buy any product from there taking business elsewhere that back their products!
Total reviews rating 4.4
80 Reviews for OReilly Auto Parts 2023:
Review №1
2022-02-17The customer service rep was excellent. I needed a battery for my car and brought it in at 7:30pm. They looked up the model of the car and found correct battery, I bought it and they installed it for free. He switched it out in 10 mins, in the rain. Very impressed with the Rep Dallas for the quick work and great customer service. Thank You!
Review №2
2022-06-20Very very friendly and helpful people work there. Could not have been any nicer or more helpful Im very grateful
Review №3
2022-01-25Very attentive and helpful. Very much appreciate their service. They didnt make me feel like a bother at all.
Review №4
2022-02-08I am a basic customer that comes in time to time for easy fix parts I need or cosmetic supplies for my car. I havent had any issues with them and they usually have what I need.
Review №5
2022-07-07Great customer service and reasonable prices
Review №6
2022-05-01Very friendly when I needed to sort out my check engine light.
Review №7
2021-03-22We were broke down while traveling thru. We were able to get the correct parts, some tools and were able to repair our truck in their parking lot and get back on the road to go home which was 500 miles away. Staff was very friendly and helpful.
Review №8
2020-05-03This is an employee review not a store review. Unfortunately I don’t know the employees name from my encounter but he was young, brown hair, red sweatshirt, probably about 6 FT tall. I’m from out of state & needed a battery replaced. I called and asked if they’d swap it for me real quick. When I got there the employee I spoke to told the tattooed one that I wanted them to swap it. He said “he wants US to do that??” “Yes” he replied . Tattoos said “are you willing to do that for him??” The other employee was like yeah? They also give you 18$ back for returning the old one to them. The employee checked and made sure mine qualified and Tattoos charged me full price with now 18 knock off. As my card was inserted the employee I spoke with noticed that and asked tattoos if he gave me the 18 off. Tattoos said NO. The other employee walked up behind me and pressed the cancel button on the machine and said. Give him the $18 off.. and so tattoos gave me the 18$ off and the other employee changed the battery for me with no problem no hesitation while it was pouring down rain. ABOVE AND BEYOND EXCELLENT SERVICE FROM THIS ONE INDIVIDUAL. That’s how you get repeat business. I don’t know how well this store operated but they’re so lucky to have this guy on their team he really looked out for me. It was amazing. Thank you . I’ll always come back if I’m ever back in the Champaign area. This man deserves his OWN store. GOAT. 🐐 and i NEVER Write reviews .
Review №9
2021-05-16Manager Chris told me on the phone yesterday that he is the only one that can turn rotors at this store and is leaving but will be back at 7:30 am today. Ive been here since 7:40. They where supposed to open at 8, its now 8:30, the emploees are here in the parking lot with no key to get in and manager Chris still isnt here.
Review №10
2016-07-21Friendly staff with great insight on car repairs. They gave me a lot of advice on what options to get and how to install parts. Thankful for them!Update: One of the staff (Mark) was of great help when I left my keys in my car, but fortunately had the windows slightly down. He took a custom-built bar and helped my fish my keys out. Cant thank him enough. Also Trent helped me so much in inspecting my brakes. Big thanks to all the staff there!