Oberweis Ice Cream and Dairy Store in Schaumburg
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Schaumburg, Cook County, Illinois, US
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Site: https://www.oberweis.com/ice-cre...
- Monday:10AM–10PM
- Tuesday:10AM–10PM
- Wednesday:10AM–10PM
- Thursday:10AM–10PM
- Friday:10AM–11PM
- Saturday:10AM–11PM
- Sunday:10AM–10PM
Oberweis Ice Cream and Dairy Store in other cities:
Simply the Best.I wish the expire date on organic milk is atleast 2 weeks .We live in Pontiac, we go all the way to Bloomington to get organic whole Milk of Oberweis . Longer Expiry date would help us just buy 4 half gallons at each visit every 2 weeks.Or it would be great if oberweis can open a store closer or within Pontiac.
Rocelyn is one of the worst cashier ever, who gave me and my family the meanest look ever that too for no reason, never thanked us after i paid and never thanked me after giving the espresso which i ordered.Oberwies - this way you might be losing your business. Keep such employes behind the counter and make them mop the floor or washrooms. They should not be at front desk.******************************The owner responded that I might have visited a different oberwies and not at 30 roselle rd. So sir, my response is, the cashier might be wearing a different badge with name tag. As i visit that store from last 10 years.
This is a super busy location but they havent quite figure out how to manage the high business volume as it takes a long time to get your order. However, the location is perfect in the sense that you can walk right out of the back door and sit at a pond to enjoy your ice cream.
Very good family oriented fun place for dessert. The order had 2 problems today... 1- the sugar cones had a piece of the cover stuck to it.. making eating it difficult. 2- we had 4 items in our orders and while they took time to make the longest 1... The others lay outside causing them to start melting even as they were being handed over later.
I went to get a quart of black raspberry dark chocolate chunk 🍨 🍦 for my grandniece who was turning 11 yesterday. They had only pint sizes available. I asked the kid ( I wish I had gotten his name. Im sure hes a high school student ) who was working there for the quart size. He told me he could make it for me but it will cost $8.99/ $2/ more than the regular price. I asked him whether he would let me take 2 pint sizes for the price of the quart size. He agreed saving me $4/ in the process. I have never shopped in oberweis 🍨 shop before summer of last year. I always find the staff mostly high school kids trying to make extra money very friendly, polite and helpful. Hereafter I will always go there for my 🍨 cravings.
Though I’ve never been a fan of its founder’s politics, it’s hard for me to deny they make good ice cream, and are good at packaging the whole experience old-timey style. Their store is air conditioned well, constantly busy, bustling with variety and... expensive. With that said, the quality ingredients speak for themselves.Everything from the glass milk bottles, to the pints of ice cream, to the toppings on those engorged banana splits, to even the weighty paper bags they package your “to-go” orders in, Oberweis does quality well.On busy nights, they take your order and ask for your name, and they call it over an intercom shortly thereafter. This is pretty helpful especially if you head towards the outdoor seating. However you may miss your name if you’re preoccupied in deep conversation.Oberweis is established up at the great intersection between delicious and indulgence. This store’s pretty good, and I recommend a visit.
Im visiting schamburg from California and I ordered from this place. Looks good inside, ice cream is really good. Employees are not that great. Customer service is bad. The person who took my order looked like he wanted to be at home sleeping. I received my order and sat down outside. I went back to get some small cups and I waited a while and no one approached me if I needed anything at the counter. The person who took my order originally finished taking an order from a customer and didnt see if I needed anything. He than just went back to the prep area pretended to wash his hands and stood their watching people prepare the food. Their was another person standing their as well. No sense of urgency from any employee to help out the customer. Another girl employee came to hand out an order and we saw each other and she didnt ask me anything. After a slight pause and we locked eyes I asked what I needed and she didnt seem enthusiastic about working at this place or have a sense of great customer service.
Simply the best. The ice cream is so incredibly delicious. The quality and quantity are consistent. This Oberweis location is the best and I’ve been to many others in the suburbs, the chess tables, the lighting, spacious, outdoor tables by the fountain, board games, large selection of ice cream to take home(and other oberweis products). Plenty of parking. We come here often with our three kids. Highly recommend.
There is nothing better than ice cream on a hot summer day. Oberweis provides that and much more.What astonishes me almost as much as the delicious ice cream itself is the prime location the business resides next to. Right outside the door is a beautiful park with a pond and playground. This makes stopping by for a cone with the kids a great option after letting them tire themselves out in the park.There is a wide variety of flavors and size options available. There are also cakes and tubs of the different flavors available to purchase as well.Oberweis is worth a try whether you are an ice cream lover or just want a dessert.
Im basically lactose intolerant and I still force myself to get ice cream here once a week in the summer (and probably once a month in the winter). The ice cream is so good. The milk is amazing too, but I cant really drink milk anymore. Always very clean and a nice little area for sitting and chatting while enjoying some ice cream. Some of the tables also have chess/checkers boards if youd like to relax and flex your now frozen brain. If its nice outside you can also go out the side door and walk around the small park and pond next door.
One of best places to have an Ice Cream. Espresso flavored ice creams are a delight!!!Update - 2/23/2021 - Placed an online delivery order on 2/22. Only partial order was delivered. When I called up the store and informed about the situation, the manager was very arrogant and showed zero concern about the fact that she and her team had messed it up. Though I placed order on Oberweis website, she informed that the order was placed through doordash and she cannot help with anything. Assuming this could be some tie up between Doordash and Oberweis, I asked how do I contact them and what details should i provide as I did not have any email from Doordash regarding this order, her response was you can google up their customer service number and call them. Her tone and the way she spoke made me feel as if I did a mistake by ordering online. Reducing the rating to 2. Their staff really does need some training on handling customers when some mess up has happened.
A small ice cream shop that has an assortment of flavors. You can also purchase various cakes and milk. While you sit down and enjoy ice cream if you have friends/family with you, there are board games that you can play with as well as chess board integrated tables. Outside there are tables if the weather is nice. As well as a small structure that squirts out water to cool people down (I forget what its called, and no its not a sprinkler) I would highly recommend going here
This place was very busy today, but the employees split up the crowd according to group size. They were good at adapting and took care of the customers. The ice cream was good, and everyone smiled at me despite the obvious stress caused by all the customers. It is expensive though.
For starters, this location has never been decent with customer service nor fast service, but this is the WORST service i have received to DATE since the coronavirus quarantining began. Oberweis in Schaumburg has a curbside ordering and pick up service available to those who do not want to enter the store to order and wait for their ice cream. Since i have my 4 year old daughter with me, i decide to call to order and have them bring the ice cream to the car. When i called the first time, A woman answered the phone and asked me if she could place me on a brief hold that would take no more than two minutes. I waited 10 minutes before hanging up and ringing them again. I call a second time, One of the managers, either Zeke or Tyler (i dont know which one because they never identified themselves nor ever pick up the phone after putting me on hold) , did not even greet me when they answered the phone, and i once AGAIN am put on hold. this time i waited over 10 minutes and mind you, i STILL had yet to PLACE MY ORDER. I got sick of waiting on hold so I hung up and called one more time and I believe the same young lady that answered the phone the first time picked up again and I asked her for the managers names to write this review. There were other customers walking in and out of the shop with their ice cream, while im still on hold, waiting to place my order for my daughter. There are multiple other restaurants in the area who also have curbside ordering and pick up who never place me on hold and take my order right away. Why is it that those of us who do NOT want to come into the store, get Served last? It should be first come first serve, but yet they only want to serve those right away if they are showing up in the store lol. If you cant keep up because of the coronavirus, then dont do curbside pick up and ordering. This is the most ridiculous service Ive ever received and I would not recommend going there especially if you want your ice cream fast or if you have kids with you.
I wish I was just a bit more variety here. Not that there isnt flavor variety but so much of this is just a concoction of artificial colors, flavors, and fructose corn syrup. It honestly kind of makes your mouth feel gross when youre eating it after a few bites. It would be nice if they cater to those of us who care about our health or just the average adult or yogurt fan. Not asking for a lot. This place is usually crazy busy and somehow you manage to always wait for your ice cream even if youre the only one in line. Not sure why it takes 6 minutes to scoop ice cream into a cup?
They have awesome ice cream my dad says that the ice cream makes him think of the days when he was little. i think that there is no better place to get your milk and ice cream and dairy produces other than oberweis they are so good and they such quality in there work no cheap products only hard working original and hormone and chemical free. oberwies is definitely the one to beat. if there were more stars on this rating scale i would give them 100/100 stars
Great service. This place is always busy but they do a great job attending to everyone and making sure when the line is out the door to accommodate to everyone.POKEMON GO PLAYERS: this is a great poke stop area. Clusters of poke stops , decent spawns, and a great pond with a fountain and ducks. Great for the kids!
Great iced coffee beverages with real milk and ice-cream, which I prefer a bit over Starbucks coffee. Theres a good selection of ice cream flavors and waffle cones, as well as a multitude of cake and cheesecake types. Staff is always friendly and quick. Three of the tables inside have a chess board and set, and multiple board games are available to borrow while youre there. Right outside Oberweis, there is a splash fountain where little kids play in the summer. The place is located by the Schaumburg Town Square, which is great for a short walk around the small lake.
Oh my god! This place is so damn awesome! The products are pure! I love eating ice-cream at this place!. However, it is quite expensive. It is worth it though! Love this place!Clean and convenient..!Staff is awesome especially Cecila!She is fantastic!Fabulos customer service!Loved my first experience!!
This is a local staple and a place i have been visiting for years. Great location in downtown Schaumburg. Very delicious real ice cream with a large variety of classic and unique flavors. The banana split is the best I’ve had. The take home variety is also great and it’s nice that they sell no hormone milk as well. The seating area is a real treat with the table chess. They also have board games on request. The outdoor area is nice too with the water fountain for kids to play in and the park beyond that. Docked a star bc it’s a bit on the pricy side but I suppose you are paying for the quality
Usually good ice cream but I guess it depends what you get. I had a Reeses Pieces frostbite and the vanilla ice cream had no flavor at all. My wife tried the lemon blackberry swirl and said it tested like chemicals and fake ingredients. Theres also a strange chemical smell that hits you every time you walk in. On the flip side the staff are all friendly I had no problem getting a refund. Would I come back? I did like the chocolate peanut butter ice cream, so maybe.
Super yummy ice cream made locally. Summer flavor - Lemon-Blueberry, delish. Everything made to order. Retail offers milk, lemonades in glass bottles. Other choices available by season. Seating options with chess boards or use of game boards. Faces a lovely wooded area with water. Summer fun for kids with popup sprinklers. Outdoor seating with tables & umbrellas. Great place to relax & unwind.
Wonderful and bursting variety and taste of ice cream flavors but its the creaminess, freshness, and quality of dairy that never disappoints!! My family used to buy milk only from Oberweis because it made every cup a treat. Beats Coldstone, Baskin Robbins, and every other local/chain ice cream restaurant !!!
I will only go there for ice cream(cant screw up a bowl of ice cream), since it opened the people behind the counter have gotten less friendly, and about half the time I order a malt it is not thick as advertised and sometimes not even thoroughly mixed. I have never had an issue with the Rolling Meadows location so thats where we try to go, the Schaumburg store is always crap shoot.
Im surprised there are as many negative reviews as there are. I always get not only great service but a fantastic product as well. The server not only built rapport they also made an excellent suggestion since I was not at all decided what Id have. In addition they offered me a taste before I confirmed my order.
Ive been going to oberweis for over a decade for personal indulgement and school functions. I can understand why people say the service can be hit or miss, but I feel like they are too damn expecting. Oberweis has never let me down with service or products, however. I would always recommend it to someone
Total reviews rating 4.6
199 Reviews for Oberweis Ice Cream and Dairy Store 2023:
Review №1
2021-07-30Walking into this place, I love the ice cream parlor feel. It has cases to purchase milk and dairy goods, as well as maple syrup and cheese and meat trays. It even has tables with chess sets out, in case you want to get a game while you wait for your order, or while you eat. The detail is adorable down to the cows stickers on the windows. I had a frost bite similar to a DQ Blizzard and it had heaps of Heath Bar! My husband had a Banana Royale with two bananas, vanilla ice cream with pineapple topping, chocolate ice cream with chocolate sauce, strawberry ice cream topped with strawberries, and whip cream on top of that. The attention to detail is remarkable. I look forward to returning!
Review №2
2022-02-20I have been going there for years and this is my favorite ice cream shop to go to. I just get the plain chocolate, vanilla, and strawberry favors and they are all delicious. I cant be any happier with this place. The staff working there are also very friendly. This place has tables of chess games to play with and it also has a splash pad for kids to play in during the summer. I will definitely be coming back and would definitely recommend.
Review №3
2022-06-23Thick and premium ice cream and milk. I love that they did not conform to organic. They wanted quality control on gentle pasteurization which does not kill all good enzymes. Keeping the nutrition in the dairy - balance. Ultra pasteurized organic dairy means dead enzymes. Oberweiss is a wise option in my opinion❣️
Review №4
2022-05-27It was a busy night when I got to oberweis but service was pretty quick regardless. I had the mint chocolate chip in a cake cone and it brought back some good memories! Having an ice cream in the park is a lovely experience.
Review №5
2022-05-08This was a wonderful experience:)My first time visiting this store and the staff was so accommodating and delivered the sweetest customer service to match my sweet tasty treat.Also, a special thanks to Cody for helping make a very delicious modified creation as well!
Review №6
2022-04-24Friendly staff, snacks were good, clean place, try their watermelon drink!! It’s great!! Also has a small arcade for the kiddos. A little expensive but has everything one could want from a bowling alley.
Review №7
2021-04-10I feel a bit guilty when I go to this Oberweis because I usually go after I visit Advanced Dentistry in the same shopping center. Shhhh, don’t tell Dr Wylde or Dr Klemma. I always enjoy my chocolate shake, except for the price. When Vincent Vega complained about a $5 shake in the movie Pulp Fiction, he would probably freak out at the (approximately) $9 I pay for my large shake at this location. But, I love it too much too resist. The staff is always friendly and attentive. The inside is clean and well kept. The outside has pretty cool seating options and there is a nice lake with a walking path next to the restaurant. Yes, it’s expensive but I will continue to visit this Oberweis because I am addicted to their chocolate shakes. Oh, and how exactly do you pronounce “Oberweis”???
Review №8
2021-08-20Decided to stop here late night and caught them just as they were closing. These guys were very friendly and stayed extra for us. They even let us try few ice cream flavors before we bought several tubs of ice creams. Their buy 2 get 1 free deal was really good.Ice creams are all very good. There are no artificial flavors and fresh from the dairy.Overall, really good experience.
Review №9
2018-08-04Delicious ice cream. Kids love getting balloons here too. I was a little disappointed that my ice cream melted so quickly but the waffle combine was fresh and tasty. It was very crowded when we arrived but the line went super quick and we got our ice cream so fast!
Review №10
2021-05-10Always good service, amazing ice cream, and I always get the Carmel Frozen Late, Best around!