Oberweis Ice Cream and Dairy Store in Arlington Heights
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Arlington Heights, Cook County, Illinois, US
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Site: https://www.oberweis.com/ice-cre...
- Monday:10AM–10PM
- Tuesday:10AM–10PM
- Wednesday:10AM–10PM
- Thursday:10AM–10PM
- Friday:10AM–11PM
- Saturday:10AM–11PM
- Sunday:10AM–10PM
Oberweis Ice Cream and Dairy Store in other cities:
I love this Oberweis location! Obviously, Oberweis products are second to none in Chicagoland so thats a no brainer but also, THIS location has the best hours.I live in Arlington Heights but work in the city and I cant tell you how many times Ive gone to stores in city limits only to find they keep bizarre hours - so frustrating!!! Thank goodness I can always count on this Oberweis to be open when I need anything!
McDonalds next door did not have ice cream on one of the hottest evenings of the summer of 2019. We were disappointed when told the machine was broken. McDonalds loss. We walked next door over to Oberweis and were pleasantly surprised. Very good Black Cow. Well be coming back to try other things on the menu.
First time there and I loved it! Went in the late afternoon on a Tuesday so it was super quiet. Parking was a breeze. I split a Royal Banana Split and I was not disappointed. I guess I thought it was gonna be like a really nice version of Dairy Queen but it was so much more. For some reason when I go I to a DQ everything seems sticky. Not here! The banana split was awesome in its presentation. I ordered everything with it (see photo) and it was a nice mixture. I think I appreciate that it wasnt overly sweet. Perfect for sharing.
Don’t get me wrong, I like their overpriced ice cream, however, service is terrible.I ordered 2 scoops of regular coffee ice cream, nothing more nothing less. There was at least 5-6 people working there and it took them 15 min to put it in the cup. I mean I understand if they were slammed but I only had 1 other order in front of me… i dont know if they need a specialist for 2 scoops of ice cream but that’s my last time there. It’s not the first time and this time is the last.
Great place and great smells. Service is quick and friendly. Their ice cream is really good and I recommend it. High price but I suppose it works out. Very kind of them to include tables outside in front of their store. The simple addition makes it so much better than a lot of other places simply because you can eat there and not on the curb.
I love this chain, this location!! Ive been coming here off and on for nearly 20 years and I love it as much as I did the very first time I stepped in the door!! For the uninitiated there is something special about the moment you step foot in the door of an Oberweis store! You smell the waffle cones and the various ice cream flavors, it is beyond intoxicating!! I have always enjoyed a few staple items like a Strawberry Malt or a Hot Fudge Sundae and as you sit down and enjoy it with your family the smells overwhelm you with the desire to take more home with you, which I always do!! The Blueberry Pie ice cream is awesome!!!! I recommend this place as highly as possible!!! I love Oberweis!!!!
The service here was terrible. Teenagers walking around not knowing how to serve anyone. Manager yelled putting you on hold in a rushed manner over the phone and had me on hold for 5 minutes. Order was wrong the first time, made us wait in the store which is NOT COVID SAFE. If a rep wants to contact me I have names. The second star is only because I love the ice cream.
My son has allergy to dairy. One day I accidentally gave him a juice not knowing that my wife had put in some milk in the juice. We both got shocked after I said that to her. But my son didnt get any allergic reaction. We then got to know that it was the organic milk from oberweis
The best ice cream I have ever but the worker forgot to make my order. After I asked for it, she only scooped a half scoop instead of a full scoop. I felt unwelcomed even though I paid for it. The rest of the workers were very kind but because of that blonde girl, I would never come here again! 😡
After many many years we visited this location. I was expecting a drive through like we have one by the place we live now. But they dont have one yet. They have a big yard on the back of the store for the kids run around. The store and staff are well prepared and follow COVID guidelines.
After purchasing the dairy from them in this store for more than a couple of times have a better understanding of their tariffs and quality and in fact i would tend to buy milk from here for the extreme quality and the benefits it has!! More Likely for the kid friendly ambience and the cool desserts they have in this location. As ALWAYS the staff here are very friendly and humble. They accept Gpay as well which was fascinating for me!!
My mom has been buying this milk for a decade or longer, I am trying to explain that even though they made the effort to sell in glass bottles, they are still from GMO feed fed franken cows. They now have organic milk, all of a sudden the cows they have been feeding gmo corn and grains got healthy because they are feeding them organic feed? Do these cows EVER see a speck of grass or spend a day in the sunshine? NO! They are still the same, vitamin D (sunshine) deprived, sick cows.
We went just now and the customer service was really sucks. Apparently they forgot our order, so we asked for it. But there is this one blonde worker girl which has color eye gave us an unpleasant face and made our order half heartedly; she gave us a very little ice cream,not even full compared to other people. We are so dissapointed and sad :( this is our first time and we came from other state for it but it was dissapointing. The star is just for the ice cream because it is good but overall im sad :(
I took my baby here for her first ice cream on a slow afternoon. We shared a cone of Black Cherry; the soda jerk gave us a generous portion. The baby explored the parlor, smiling at people and waving, occasionally returning for a little bit more. The parlor was brightly white clean, the way an ice cream parlor should be. The staff gave her a helium balloon as we left, the perfect end to a perfect visit to a perfect ice cream parlor.
Im always kind of on the fence about this place. I dont even really like their ice cream but I go there because family members like it. The staff is always hit-or-miss. Most of them are teenagers who seem like theyd rather be doing anything but scooping ice cream for people. There have been multiple occasions where I had to bring my item back to the counter and ask them to make it again. Its not terrible but it is expensive and not spectacular.
The ice cream/shakes are good. But not so much the customer service. I came with a bunch of friends on Sept. 28th, 2018 around 10pm to enjoy some ice cream. We all ordered our items and got it that was all good up until to the point we left close to closing time. I had forgotten my phone in the restroom before we left, didnt realize I didnt have it until I was home and drove back to 2 employees, one Male employee with long hair and another male employee with a shaved head. They were already closed and preparing to leave but as soon as they both walk out, I asked if they could check the restroom for my phone, didnt even bother looking for it and just said its not in there I checked said the employee with the shaved head. I come back with my friends phone to track my phone with the android finder and it was still within. Luckily there was some really amazing and kind cleaning ladies around 12 there who actually looked for it and came back with my phone. Aside from that, its a nice place but the employees not even checking for my lost phone just left a bad taste in my mouth.
Have been going to this place for many years and loved it. However, last week I stopped in with some friends and forgot to bring a mask. The store “leader” Megan yelled at me to put on a mask in a rude way. As I was about to leave the store disappointed since I didn’t have a mask, a nice gentleman from behind the counter brought out a mask for me. Unfortunately I didn’t get his name, but he acted more as a leader than Megan.
Excellent icecream tried classic vanilla and its one of the best .. honey cashew also awesome .. we visited two times and both time there is somebody from the shop greeted us and asked us on their service which was nice .. overall delicious icecream with lot of options .. A definite try for everybody
Its been a year we started going here for milk...we liked it a lot...even yogurt made with milk from here is good....some policy changes happening are meaningless..especially not giving black carton to customers when they take 6 bottles...instead we have to move all 6 bottles to red carton and take home..
Total reviews rating 4.4
199 Reviews for Oberweis Ice Cream and Dairy Store 2023:
Review №1
2021-05-15Clean place, friendly staff. We ordered ice cream inside waffle bowl and Shakes and malts strawberry, this is delicious and tender dessert. Design is red and white style, I very like it, its like it used to be shown in American movies😊 here you can exchange empty milk jars for new ones with milk. They also have packaged ice cream and other products for sale, such as eggs, butter, milk and more. I really liked it, we will definitely come again
Review №2
2022-06-29Best ice cream in the area. Daily made waffle cones. Fresh fudge, tons of different chocolates and caramel candy. All very good. Flavors change with the season. Enjoy the ice cream there and take the rest home.
Review №3
2022-07-07There were only seven people in the entire seating area when I came in and I waited 8 minutes and did not get served or waited on. All I wanted to do is place an order for two items to go. In the entire time not one of the employees behind the counter even looked at me or said were busy well be with you or anything of the sort. Worst service ever. And when I came in a couple with a little kid said.. good luck! Weve been waiting 15 minutes havent gotten our ice cream yet. And at these prices? Not worth it!
Review №4
2022-05-09I was disappointed. I like their icecream and was expecting my milk shake to taste better. It didnt have a strong chocolate flavor. I have it 3 stars for the presentation. Whipped cream and chocolate straw. I wouldnt buy it again.
Review №5
2022-07-08Oberweis Ice Cream is a wonderful treat. They have friendly employees, and delicious treats. I had the Turtle sundae and enjoyed every bite. Also a good place to take rest and cool off.
Review №6
2022-07-10Disappointed with the service. I purchased two bottles of Milk first time at the store. One bottle was totally spoiled. The staff was also strange and they were requesting a tip for buying a milk. If it is for a milkshake or ice cream, adding a tip is understandable but, buying a milk bottle I don’t think so. It was very bad experience with the service as well as the quality of the milk.
Review №7
2022-05-24Over the past year the take home ice cream at the Arlington Hts , IL location is not like it use to be. Chocolate peanut butter is in just one big solid ball of pb usually at the bottom of carton. And chocolate Carmel hardly has any Carmel until you get to the bottom of carton.The ice cream is sometimes freezer burnt and outside of carton has a frozen condensation and ice cream on the outside of cartons.making the appearance sticky and unappealing.Have been getting take home ice cream for over 5 yrs but service and quality has gone down. 😔😒
Review №8
2022-04-22Favorite place to chill out with kids on a hot day.. everything tastes awesome. And they provide board games to play while you enjoy the shakes and ice creams.
Review №9
2022-05-11Got served three malts — the server took 20 minutes to fill my order and had ice cream going all over the place. Server couldn’t move any slower cleaning up the mess and JACK said it was ok!!!
Review №10
2020-01-26My favorite ice cream place. They have so many varieties of flavors to choose from. My all time favorites include Chocolate and Strawberry. At store, the freshly prepared ice cream combinations are awesome as well. If you have more members in family, watch out for the combo deal to save money. I get their milk sometimes and it is really good. They come in glass bottle and you can return the bottles back at store- go green.