Credit cards
Yes
Nordstrom Rack in Skokie
Categories
Location on the map
Skokie, Cook County, Illinois, US
Payments
Phone: +1 847-324-2000
Site: https://stores.nordstromrack.com...
Site: https://stores.nordstromrack.com...
Opening hours
- Monday:10AM–9PM
- Tuesday:10AM–9PM
- Wednesday:10AM–9PM
- Thursday:10AM–9PM
- Friday:10AM–9PM
- Saturday:10AM–9PM
- Sunday:11AM–7PM
Nordstrom Rack in other cities:
Comments (199)
The selection was rather Bland, I didnt see anything I would refer to as being Sharp or Nice.
You can always find something interesting in this store. Do not get discouraged by the long line to the cashiers..they are efficient, they move quickly.Store still have a good selection but a lot less employees.
Any good bran if someone looking you can get good deals. Some designer clothing,shoes,bags, jewelry, glasses and much more.
The deals here are amazing! I love this place!
Harold S. is the best representative I have ever met in one of these stores. Extremely NICE, POLITE and SO GENTLE! Willing to help and explain everything in detail. I am not from here, so sometimes I get confused with the currency. He was so patient and caring to take the time to assist me. This is for real an exceptional angel that this store has. Ive shopped at other Nordstrom rack stores where you wish never to return ever again! Amazing Harold S. Excellent customer service experience with him. Thank you!
I having nothing bad to say about my home away from home. I can say this, if you are looking for a great dress with pockets this is the place to be. Doesnt matter the occasion, if you want a pocketed dress of any kind you MUST shop here.
This is the best place for Shopping Branded goods at an economical rate in Chicago. Inhad an awesome time shopping here. My family, also enjoyed the shopping experience. They have clearance sales, discounted sales with ample sizes in cloths etc. Also, they have Golf gear here as well. Highly recommended place for golfers to buy cloths and stuff from. Also, they have Original branded glasees, jewelry, watches and many other items. So pls go and check out, while saving lots of money.
Our last experience here will definitely be the LAST. We ordered heels online. They never arrived and were cancelled and nobody at Nordstrom could tell us why. After an hour long conversation over the phone with supervisor, we had the shoes re-delievered. We were excited when they finally arrived but to our dismay, one shoe was larger than the other. We actually measured the shoes and they were, indeed, not the same exact size. When we went to the physical store to return them, it took almost 30 minutes for them to issue a refund and find it in the system. We were told by the sales lady that Nordstrom corporate were a bunch of liars. On that note, we took our refund but before we left, we noticed a staff member putting these defective shoes on the rack to be sold to some other unsuspecting customer. Beware! This place is nothing like NORDSTROM. It is more like Walmart with the worst customer service ever!
I like finding great buys with significant discounts off retail prices. However the checkout line always seems so long. I was waiting in line to pay for at least 15 minutes.
Its a hit or miss for mens clothes. Tons of womans clothes.
Great place to find awesome deals. Make sure you try the stuff on before you buy. A lot of times there is some sort of defect. One reason why some of the stuff is as cheap as it is
Good selection, great prices, quite neat, clean, and orderly. If you go to buy a mens suit, please note: they are mostly separated. You can find jackets that match the pants perfectly somewhat easily. Theyre just on different racks.
Classic styles in every department, many brand names to choose from. The store is clean, clothing is hung neatly on racks and thats hard to do in a busy store. If your look for a sale at the Rack youll find it but if your looking for a bargain be in the mood to look around hunter. It is still Nordstrom but they are there.
I will NEVER EVER shop here or any other Nordstrom Rack location or website again! My nightmare I had just to purchase a pair of heels is not even worth repeating but the Skokie location, where I rerurned the shoes at, knew that one shoe was larger in size than the other yet, they put the returned and defective shoes back on the rack to be sold to someone else who will have the same issue I did. That is, unless they have two different sized feet. The salesperson whontook my return was trash talking her fello2 employees, Nirdstrom superiors, by telling me that they all lie. I wonder why she would continue to qork for a bunch of liars, as she claims them to be. Just a bunch of drama and unsatisfactpry surroundimgs and I urge others to steer clear.
I like the store. But for some unknown reason, they dont have a return line anymore. So instead of going and do my shopping, I had to stay in the queue for 20 minutes.
Came here with my disabled mother. The line was extremely long. Asked if they could put a watch on hold so I can come back without her later on before they close. They declined rudely. Worst customer service experience ever. I shop here often but this is the last time I will ever come here
Usually busy and well diversified range of products and sizes. However, recently they decided to close down the fitting rooms which is quite a drag... if you like a product you buy it, take it home, try it on and then come back and return it. Not too happy about it.
I went to return an online order in this store and the cashier was extremely rude. I started explaining that I was returning an online purchase when he raised his hand at me and told me to “stop.” He processed my return and handed me my receipts very passive aggressively. Part of my online purchase was paid for with a gift card. When I asked about the gift card he told me I would have it mailed to me. 3 weeks later, no gift card has arrived so I called customer service and asked them about my return and when I can expect my gift card. Lina, the customer service rep, told me that the gift card returns are always done in store. She spoke to a manager for me and told me that I would receive a gift card via email in 72 hours hours. 2 weeks passed, still no gift card. I called again and I was transferred 3 times between customer service and the gift card dept, and no one could figure out how to help me. Eventually I just asked for a manager and got Robert to assist. He was really good, explained to me that he wasn’t sure why the cashier didn’t give me a gift card for the difference. He apologized and told me he would issue me a gift card via email ASAP. The next day I got the email with the gift card, however they did not return the full amount I was expected to receive, I still had the return receipt from the store to verify. They shorted by about $5 from what I should have been returned. At this point $5 is not enough for me to continue to battle with them over the phone, but I really cannot understand how something as simple as a gift card could take over a month to process on their end. Most customer service reps I spoke to were unapologetic about my situation and no one seemed to want to assist besides the manager. As a frequent Nordy’s shopper and card holder I am extremely disappointed with the service I received both in store and online. Keep in mind if you’re ever doing a return, ALWAYS double check to make sure they give you your money back correctly, otherwise you’re going to get some headaches dealing with them over the phone.
Chiaara don’t know if I spelled her name correctly. She gave amazing customer service. She was very polite when the store re-open after the pandemic. She help me fine clothes for my wife, my 8 year old son & 2 year old daughter. She had no issues going through the clothing with us showing us how certain items will match. Big thanks to her, I would give 2 stars for the management which I’ve always had a issue with & cashiers take their time ringing and communicating within other employees. You guys need to work on that big time.
I love this Nordstrom Rack; they have the best shoe selection and a pretty good plus size department. Shoes are really the big draw here--great brands, super wide range of sizes (womens 4-13), and good deals. Ive bought several pairs of shoes here and at other NR stores and have always been satisfied. In addition, these are all shoes that are actually in Nordstrom stores, so youre not getting a lesser-quality item made especially for discount sale. Plus size selection is a few racks, and its hit or miss. You can usually find good dresses, but the shirts tend to be either too basic or too trendy for me. The line for the check-out is always super long, day or night, but I have a secret for you: any employee can check you out. Go into the store, find someone with a neon green shirt on, and ask them to check you out. As long as you have a CC and are good with an emailed receipt, that person can check you out and have you on your way in minutes. Im here all the time and I never, ever wait in line. It seems like no one else knows about this!
I didnt like service at all. Some clothes dont have prices. We had to look for the price. Cashier took our time pretty -much. He doesnt know his duties. They were doing a process twice again -again wasting time. Didnt explain benefits of having credit card even when I asked . And didnt apologize even
They are supposed to have discounted merchandise here, but I dont really feel like the prices are fair. A lot of items I feel you can find for much better prices at other retailers.The store itself is fine for the most part. Its not dirty or messy and the line moves quickly enough. Last time we were there though they left a security tag on my wifes item, and we had to return to get it removed. Kind of frustrating to have to waste time with that.
Great selection of shoes and clothes. Interesting pieces. Had to return an item without a receipt and was not a problem(make sure you have the card you used to make the purchase.) Will stop in again periodically. Great quality items(despite my return).
Finally got a chance to go to Nordstroms Rack in Old Orchard. It is a large store that has bargains as far as the eye can see. I like their selection of Mens clothing and the prices are reasonable. Parking is no problem. They have a large parking lot. Enjoy!
Cashier was very friendly and helpful. Great customer service. Loved her red burgundy color of hair.
I love this store from the bottom of my heart but honestly they need to do something about the cashier everytime Im about to purchaseI notice that all they do is talk to one another and when there are no customers they stand there and talk to one another and they just wait for a customer when they should be cleaning or doing something thank you for everything! YOU HAVE LOST ME AS A CUSTOMER!
Visited on Sunday... big mistake! Long, Long, LONG lines, even the express checkout, even though they were fully staffed. It was like Christmas in June. Shoppers were everywhere. Decided not to buy. Maybe come back during the week when not so busy. Great prices on excellent quality products.
Excellent store with a vast selection of premium branded items! The store is well managed and extraordinarily organized and clean. Items are well presented and marked and the staff is knowegable and courteous! Checkout is well staffed and the lines move quickly! Highly recommend this location!
Semi organized/neat. A highly shopped store. Great deals on name brands. Could use more variety in mens smaller size shoes 6 1/2 - 8
The store was completely trashed. Shoes everywhere. The most disgusting thing that I saw was seeing a woman trying on shoes without any Sox and puts them back. After witnessing that I needed to walk away. With the virus going on people have absolutely NO common sense whatsoever.
Update with COVID-19 precaution in place:Visited Rack today and it is but difficult to keep 6 feet away while everyone is looking for shoes in the same isle. When queued up to pay, the line went till the kids shoes section... However it went fairly fast - 6 cashiers were open and was out of the store in about 15 mins with the long queue.But would recommend to avoid the known busy hour if possible to avoid wait lines.Also today we went to all three shoes area and all shoes areas are wonderfully kept.
Called to see what time their tailors were at the store. Was on hold for 26+ minutes before I finally got an answer by tweeting @nordstromrack twice. Might still be on hold if I had not hung up. Oh and FYI, no tailoring department at this location. How the mighty have fallen; I would expect better service at a Burlington Coat Factory..
Excellent place to go to every time.We drive 40 miles every time passed about three or four Nordstrom racks just to get to this one.
When you plan to come here, make sure you give yourself plenty of time. There is a lot to go through and you can find some really great deals! But you have to have patience. Ive seen some very reputable designers for some great prices! Just allow yourself the time.
We always stop here on our way back to Detroit from Chicago. We love the variety of items, especially in the shoe department because thats what they are known for. But we go through all the Departments while were there for good deals, because their selection is always changing. Check out can be a bit slow at times, but everyone is very helpful when you have questions or need the help.
Over priced sub par clothing that you could buy cheaper at Wal-Mart!!
My favorite shopping store!
I had to RETURN shoes here. I turned from counter and it looked intimidating... I dont like to make an event - OR PROJECT - of obtaining whatever. I do not like shopping. This place had a warehouse/outlet/Macys feel to it. Parking lot looks crowded but cars seem to constantly come/go no matter the time of day. Easy access from city, burbs via either I94 , Golf Rd, Skokie Blvd . This Rack is part of a little strip mall where you can get EVERYTHING done. My rating us for STORE alone.
This is a good place to shop for better quality with discounted prices. I was looking for a winter parka with a fur lined hood and I found exactly what I was looking for. I also found a hat and gloves to go with. It’s name brand at a discount.Hit”LIKE” if this was helpful!
I only gave 4 stars because as I was shopping, two retail associates were talking about personal issues. Those conversations should be done during their break or at least when there are no customers nearby.
When I went some of their machines weren’t working and either they couldn’t take cash or do refunds. Other than that the store was clean, staff was really friendly even when manager wasn’t around. If it’s not too busy they don’t mind walking you through the entire store until you find exactly what you’re looking for!
Great variety of brands, feels a bit congested but thats fine, as long as you can find what you are looking for. They dont have alteration tailor at premises, therefore one has to go the Nordstrom across the road (in the old orchard mall) for alterations, if needed.
This was my first visit and I found this store to be clean and the deals are wonderful. The line was long but the wait was very short besides who wouldnt want to wait a few minutes for these terrific deals? I cant wait to see the treasures I will find during Black Friday.Adrian B.Indiana
Parking lot was packed (it was a Saturday) I found what I was looking for after going to 2 different department stores which made me happy. Prices seemed a little high but they had a great selection.
I love Nordstrom Rack..I can get some very nice things for less than you would pay at other stores
You get what you party for. I buy my kids shoes on sale here but unlike the rest of the store, its a real dumping ground and shoes are all piled up on top of each other. The kids enjoy digging through it though!
Very famous place. Not so good for service. For me. I make some order only in this store. Order have to come in 3 days from the time u order. Nordstrom have to call you the time order come.Sorry. Pass a week and not buddy call me. Any my order was there for so long
Impressive selection of mens shoes - picked up a pair of Lacoste and Cole Haans for less than a hundo total - which you can take from the rack without dealing with a sales rep. Its busy here at 6pm on a Thursday - checkout line was 10 deep but moved quickly with 4 registers open.
Not so good on plus size for ladies...but other than that always you can find a name brand stuff affordable for your budget...
Great deals and helpful employees. Gets a little crowded and sometimes it does take a while to check out.
I was visiting Chicago where my daughter likes to take me shopping 😄 great time shopping had by all. The sales person gave her lots of samples enough to share with me as i told her i have a hard time getting them back home.
Crowds, crowds, crowds. Avoid coming on a Saturday. Crowds are dense, check-in out lines can get long. People get pushy through the shoes. The stock is well varied and sometimes you find a gem. Youd be better off shopping at one of their other less crowded locations.
You can always find deals on name brands.
Really nice store with lots of options to choose from.
One of the worst selections for a Nordstroms rack Ive ever seen. Terrible selection for bigger people as well. Use the app!
Prom Dress ✔️
Great place, associate ate very helpful. Marilene
This place is OK. I never enjoyed the shopping experience at Nordstrom Rack because you always have to go through huge amount of racks to maybe find one thing you like. To me, Saks Fifth Off provides better value.
Great department store with a decent selection and sizable clearance section. In the evenings the cashiers are *super* slow and you regularly wait in line for 15 mins just to check out..
Good assortment. But best to go over the weekend. Lines move faster since they have more cashier locations open. Lines can be very long mid week.
Very clean organized purchase pair earrings didnt have my earrings in the bag
It was a long line and only two cashiers were open... but its kind of organized
Absolutely horrible selection at 14+ mens shoes. Also they showed no organization in the section, took me 5 minutes to find the 3 size 15s.
Very good merchandise for the money, however return policy has changed no longer accepting g Nordstrom returns only Rack itemsBe aware that some goods are specially made for the RackHours of operation giod
The shoe section is a nightmare. Ive definitely been shoved and treated poorly by other patrons. Maybe the aisles are too narrow and there is too much merchandise.
Huge place full of stuff. However, didnt find something I really want&need to buy. When I found something nice, they didnt have right size..
Alot of good stuff
I just went shopping after the clear the rack sale and found some really great stuff. I dont always find a ton but even if I find one item that is totally beautiful and within my budget I think its amazing I totally love it
Better deals than normal Nordstrom but also dont go with your girlfriend. It will elongate your trip by about an hour. In just the shoe section.
Usual Nordstrom Rack experience. Positives: big parking lot, good selection. Negatives: long check out lines at times, small Mens section.
Always a favorite place to shop for clothes and accessories!
Everyone is always very helpful. I always seem to find good bargains. Maybe it comes down to luck, but every time I look I find something great.Great selection and great deals!
Great selection, great deals, great quality but always a big line at Check out so cant go in and out quickly.
Its alright. I sometimes find good deals here but its certainly not a pleasant experience or even remotely similar to shopping at an actual Nordstrom
Great store with large selection and great price. Plus pet friendly so i dont have to leave my pup outside the car alone.
Fantastic marked down prices. Quality brand name clothes. I really loved this store. Lots of parking.
I dont go here often, but I swing by when going to DSW or Ulta. The cosmetics are soo cheap!! The clothing isnt my style or price range, but their handbags are nice.
I love shopping at this location, associates are so kind and helpful. And always cheerful.
Definitely the best Nordstrom Rack Ive ever been to.
This and the one on Lake Cook road are my two favorite Nordstrom Rack stores as opposed to the ones downtown. I always find great mens shoes here.
They did a great job of Covitizing the store. Some items are missing but still a great store!
If you have an hour or two to waste, this place is great for you. Totally unorganized, the line is always 10+ people deep and the staff is rude. Ive walked in and directly out numerous times.
WOW going in on a weekend is like battling traffic. While stepping over product. Midweek is best and maybe you can find a helping hand.
Has nice items for great price. One less star because usually checkout line takes for ever and some areas not organized such as shoes area.
This weekend they had extra 25% off on clearance items. If you want some good deals this it.
Extremely busy and a bit unorganzied and chaotic. Lines are extremely long and it can get a little tedious to find clothing in this rack.
Great place to find good buys. Always find something here.
Some workers were polite. No large size clothing. Some 2x at Max. Small section
Great price good quality
Its always super crowded, but thats just the name of the game. The price tags dont make this place particularly rack-ish but then again, that seems to be the trend even in resale stores. 8/10 would re-visit.
Reasonable prices and a fairly good selection of clothing, well worth spending some time rummaging through the racks.
I have nothing but good things to say about this store! The shoe selection and prices are awesome! The customer service has always been above and beyond! You Rock!
Service was great. Their selection is wonderful. Honestly, its very similar to any Nordstrom Rack anywhere else.
Very organized store. It has all the name brands. Staff was helpful.
Pretty much what you expect at Nordstrom rack. Great stuff, good prices but could be a bit chaotic especially in the womens shoes department
Has alot of designer clothes and a good selection available, staff is very nice and friendly. This store is very busy most of the time
Really amazing prices on great clothes I ruin my nice clothes easily so this place has been a god sent!
Great selection of clothes shoes and outerwear at unbelievable price points. Customer service is excellent also.
Ive never been here, but the suggestion to review wont go away. Its probably fine, I think old people shop here.
Great Selection, and fast checkout. Its also right across the street from Nordstrom so you get the best of both worlds!
Great selection of discounted Brand Name shoes!!
One of my favorite places to shop, prices meets every one budget?
I had a wonderful experience speaking with the cashier an older lady she was delightful and so was the service
Well lit good value good quality products customer service is good
Excellent prices and selection for men, women and children.
Good environment. However prices are not really low compared to other rack stores.
Able to find some great deals; check-out process was smooth and friendly.
There are a whole lot of clothes and shoes here, and some crazy-good sale prices on name-brand items.
Nice selection and if you look well you may find good deals.
3 pairs of shoes 1 wallet and socks. $134.
Good selection. Check out is always a wait.
Find so many nice outfits! Nice prices too!
Best Nordstrom rack Ive been to in Chicago, LA, or Vegas. I wear a size 13 and I havent seen a bigger selection
Loveeeee coming here! Affordable prices for quality material, this is my go to shopping place!
Quick service polite and helpful cashier😉
Good stuff and great bargains 👍
Good prices and high quality products displayed in a manner that allows you to shop easily.
Service can be pretty slow but still good deals and Nordstrom quality!
I mean, its overpriced shoes. What can one say? Good variety, and we got what we needed, at a price.
Very bad service.
Fashionable clothing and shoes at good prices.
Ok deal but Ive had better Luke elsewhere. Nice staff clean store
When your in the mood of browsing, spending or looking for designer shoes, thats the address!
I love this store. I can always find something here that I want.
Real savings at the store for most of the merchandise
Good sales but very long line to pay your purches. It is taking to much time to pay.
For me I dont personally like the stores but you never know what you can find
One of my to go places for great variety of shoes and mens cologne.
Good selection of brand name items at discounted prices.
Love it, you cant leave there without buying something
I love this place because they give me options for my shoe size (12)❤
Pretty pricey and very messy. Not sure if I got there at the wrong time but everything was on the floor and seemed like no one cared.
I was very disappointed! Designer items with somewhat Designer prices.
Didnt appreciate being followed through the store by 2 staff members.
Great stuffFriendly staff too!!! Nice prices
I always find what I need.
Great Nordstrom Rack! They have an incredible selection of Size 12 shoes.
I went to the Skokie location and it was really well organized and had amazing deals definitely going again...
Fun store to stock up on nice quality clothing at huge discounts.
Nice place to shop very affordable and economical love this store
Great deals all the time. Best to come in and stay for a while.
Good selection of clothes, wish they expanded the store a bit.
A little haphazard, but there are some real prizes in the Rack. Hunting a hour in here will likely find something if you know what to look for.
They moved everything and now it just seems a mess.
It was really nice , staff were courteous and friendly. Service was fast .
Much cheaper than the regular store. Make sure to check for irregularities in the clothing...
Have you ever heard of going rack crazy? Well when you visit you will surely understand this term.👏
Very good selection, Not much for men and the help is kind of lacking...
Clean, organized and great customer service.
I dont recommend this store,mean associates, long lines always,very dirty,smells really bad.
I never leave empty handed, I always find something I cant say no to.
Awesome prices and great selection!
Its the people that makes this Nordstrom rack store interesting,fun place.
They usually carry size of my shoes and I love that
Great selection of clothes but needs to keep it clean
Love to go there, but tends to get crowded and checkout can be very slow
Found some really fancy clothes for a good deal
Good prices, but not enough choices for curvy women.
Needs to improve more on price tags. Overall experience is good.
Huge favorite, like so many others!
Fantastic shoe selection, most times cheaper than DSW
Love the quality clothes and accessories
Stocked before the holidays. Prices could be lower.
They have WiFi it helps us that we are other countries.and we shop a lot
Great selection of high end discounted perfume!!
This place is more organized then other Nordstrom Rack.
Nordstrom Rack had great prices and lots of stuff!
Good place to find discounts on selected items.
The pickup managers we very friendly
Often visits can be priced with quality clothes for docent prices
My best and favorites store so far in chicago.
Love the shoe department.
Always crowded. Nothing special to buy. Lines to registers are always long.
Nice place to shop. With affordable price.
One of the most clean & organized Nordstrom Racks.
Sometimes have good deals in shoes section.
I think there are better options at this place as opposed to downtown Chicago
Did not find much
I love Nordstrom Rack always find what I need!
Great place to shop,great deals too
Still to expensive so I went down the street to carson outlet and had better luck
Its the rack, whats not to love, great $$$$$s on baby clothes.
Kinda disorganised. The one on State St is better but cant complain!
My go-to place to shop. Great options.
Great brand selections in moderate price
Good deals....Lines too long!
Nice selection, but the petite selection could be bigger.
Dont usually find good clothes at low prices.
Great bargains, excellent return policy
Total reviews rating 4.3
199 Reviews for Nordstrom Rack 2023:
Review №1
2022-06-25Got a pair of sandals for a great price! I was so VERY PLEASED with the selection of size 11 womens shoes! I have huge feet and have a hard time finding any selection in my size. They have a huge selection in EVERY size ! My daughter got some great tennis shoes also 👌
Review №2
2022-06-25Seriously great sale items!! Will be returning next time Im in the area for sure. Huge store with massive selection of designer brands to choose from. Would recommend
Review №3
2022-05-29Very disappointing. Merchandise crammed and jammed so tightly on the racks. The womens area is not layed out well.. Too many racks of the same kinds of items, sizes, some on sale, some by designer but repeated in a haphazard way. Not a good shopping experience.
Review №4
2022-03-06I use to come here alot and always would find something. Recently when i have been coming in, i really do not find much. I even take the time to look. Now i prefer to online shop instead of coming into the store. Not the same as it use to be. But still an okayish store.
Review №5
2022-07-13The service is very bad the cashier and the the so called manager is very rude. Stay away from this store .
Review №6
2021-12-24Nordstrom Rack in Northbrook surprising has quite a few high-end designer hand bags- Gucci, Valentino, Prada, Tory Burch, Kurt Geiger. The trick is to check weekly for new stock. Super friendly staff too!
Review №7
2022-02-27This store had so much stuff on special and the staff was so amazing and nice.
Review №8
2022-04-21Wonderful and a go to and great shoes and clothes Designer for a greater price
Review №9
2022-06-19Love all the shoes! Brands I love! Love Nordstrom Rack!
Review №10
2018-10-18Its a small location but I was able to find a few great high end items. I think that a part of it is just luck. Its also the first rack location that Ive seen shopping carts with racks for you to hang your clothes on.