Identifies as women-owned
Yes
Motor Werks Honda in Barrington
Categories
Location on the map
Barrington, Lake County, Illinois, US
From the business
Service options
Delivery
Yes
In-store shopping
Yes
Accessibility
Wheelchair-accessible entrance
Yes
Offerings
Car hire
Yes
Car wash
Yes
Oil change
Yes
Repair services
Yes
Payments
Cheques
Yes
Debit cards
Yes
Credit cards
Yes
Phone: +1 833-617-1404
Opening hours
- Monday:9AM–7PM
- Tuesday:9AM–7PM
- Wednesday:9AM–7PM
- Thursday:9AM–7PM
- Friday:9AM–6PM
- Saturday:9AM–6PM
- Sunday:Closed
Comments (199)
I went into Motor Werks Honda to trade in my CRV for a Pilot and the service was excellent. I worked directly with Alyssa, who was extremely kind, efficient, and client centered. She put my familys needs and care first. There were no gimmicks or games. Everything was laid out for me and easy to access. I was in and out with a new car within hours!I would highly recommend Alyssa along with Motor Werks Honda for your next vehicle.
Anna Marie was excellent! She found a car within my price range. She was very friendly and treated me like a family member. She communicated well with me throughout the build, delivery and purchase. The whole process was pain free! I would go back to her for my next car.
My service experience at Honda was amazing. My service advisor Jim D., got my car diagnosed right away only to find out that there was a major issue and that it was not drivable. Jim kept me updated on the parts, warranty coverage, and the timeline that my car would be done. This was the best service experience at a dealership I have ever had! Thank you Jim for the amazing customer service!
First service for my new car! Scheduling appointment was so easy. I decided to wait while auto was being serviced.The negative. It took almost 2 hours for the oil change. I would hope that scheduling be better for “waiters”. Wait room has numerous TVs. All playing nothing but videos promoting Motor Werks. It would’ve been nice to have live tv. Bottled water would have been a good thing too.Now the reason I come to Motor werks. All personnel are friendly and efficient. Jim was my “advisor”. I had questions about my new car. He not only answered them, but showed me particulars on vehicle.Car was delivered to me freshly washed. Wiped down too!Price was reasonable (they mailed me a coupon).A few tweaks and Motor Werks gets 5+ stars from me.
Highly recommend this location. Yaniel was very helpful in every step of the purchasing process. And kept us informed about the status of our order when it arrived. Very happy to have dealt with them. I am also very happy with my purchase of the CR-V 2022 EX-L especially the obsidian blue color of my car I love it.
If I could give a higher star rating I would … Second awesome/successful purchase at Honda Motor Werks!! Highly recommend this dealership. Brad Heric senior sales was extremely helpful and informative. He made the process go smoothly. Brad is definitely the “man” to ask for !! My daughters first purchased vehicle on her own . Brad was NOT like other salesman he wanted to gain our trust as clients. And he definitely did gain it .. Brad H. Definitely deserves a huge shoutout!! The whole atmosphere at motor Werks is professional and fun at the same time !
Weve been dealing with Jim Rubey for over 17 years, he was the 1st person I called when it was time to find another vehicle. He makes looking for a vehicle easy and he is very knowledgeable about the market. I also want to say how quick and efficient it was not only dealing with Jim but also Motor Werks Honda. A+ and would definitely recommend!
They were fantastic. They set the standard on how car buying should be. They give you the price, no issues on getting an APR and hassle free. Alyssa and Aaron were the top professionals. If you are going to buy a car this is the place you start and finish. Trust me they do not mess around.
Motor Werks Honda Service member were very polite and friendly before.I’m seeing a big change in their Service team members attitude.I did my oil service and My car need some extra additional services. Which was printed out and gave. I asked for the details, he replied you can read yourself and gave Boolean (yes, no, you can check the print out) answers.They used to be a nice team.
Great experience buying my new Honda CRV with Kurt today. In my opinion, hes what salespeople should be -- honest, not pushy, but working hard to get the client what they want. I felt respected and as a solo female buyer, that does not always happen. Ask me stories about other dealerships.He stayed late with me and waited for us to get out of the lot, and really truly was a genuine guy. He explained the MotorWerks experience and I think may have converted my negotiation team aka my dad and husband to shop with MW in future. Absolutely a pleasure.5/5, 10/10, 100/100
Unfortunately this will be the last time I use Motor Werks. After 19 years, the Honda service is just not worth it anymore. Not being prepared for my scheduled service, parts not there, contradicting information being shared by internal Honda people, etc…. I don’t mind overpaying at a dealership for service, but it has to be great. The service the last 3-5 years has been poor at best.
I had a great experience today at the Honda service center. The rep (Adam) showed that he really knew his stuff with expert knowledge of my vehicle. I made another appointment to come back on Friday for my A/C tuneup.
Even though a lot of customers were on line to have their vehicles serviced, the service I received was fast and professional. I really liked the service professional sharing a video of the mechanic actually showing you, on your own vehicle, what he feel needs to be done. Overall this was an excellent service experience.
I had a wonderful experience shopping for an Accord Hybrid at this dealer. Anna Marie Horn was extremely helpful in showing me the vehicle and was very up front with all aspects of the deal. I enjoyed working with her and appreciated her honesty and time. Ultimately I decided not to purchase at this time due to personal timing.The only reason I am giving a four star rating and not five is that the dealer is adding a $1995 Zurich Shield package to all its vehicles, and though it is currently not a buyer’s market I do strongly believe these items should be up to the buyer to purchase regardless of their benefit. (If they would guarantee $1995 in added trade in value as a result of adding this I might talk). I would definitely return to this dealer to purchase in the future if they remove that requirement. I know plenty of people who have purchased here in the past pre-chip shortage who did not have to buy this package, so they are taking advantage of the current situation.
This is my second time purchasing a vehicle with Motor Werks. What I appreciate the most is that they dont make me feel pressured or stressed. This time, another exceptional gentleman by the name of Brad helped me. He was friendly, knowledgeable, professional, and super flexible. He even offered to drop off my vehicle to me as I was going to be recovering from surgery. I always refer anyone thats looking for a vehicle to Motor Werks. My experience with them as been nothing but amazing.
Chris and Rad made the car buying experience enjoyable. Usually car buying and the word enjoyable aren’t in the same sentence. They are both energetic, attentive, and detailed. I drove 13 hours to purchase a vehicle from them and I don’t regret a single second. The best car buying experience you can find!!
I am late posting this (purchased in Oct ‘21). I would never buy a car from anywhere else. Fair and honest people, the way a car buying experience should be. No games and friendly/knowledgeable staff. So impressed with this dealer and I highly recommend.
This was the easiest experience I have ever had working with a car dealership. Jack, my sales rep was personable, polite and professional. He took time to explain all details of my purchase. I could not have asked for anything or anyone else with whom to work.Jack made my day!
Brad went above and beyond to make our experience purchasing a new vehicle smooth and easy. At a time where purchasing a car can be difficult Brad maintained an excellent level of communication with consistent updates and any options we may have needed. We were in and out within 15 minutes thanks to all his pre-purchase preparation. I would give him the highest recommendation and will buy from him again.
I decided to come back to Motor Werks to trade in my previous vehicle for a new Honda Civic. Once again, I had a great experience through this process facilitated by Client Advisor, Rad Arsic. He was very knowledgeable and gave us his honest feedback. He also worked with me to come to the best finance option that met my needs. Most importantly, he was patient with me and addressed all my concerns. I will highly recommend coming to Barrington Motor Werks for your new or used car purchase.
Anna Marie Horn was very efficient and a joy to work with. I know I will love my Honda Insight EX. Anna Marie Horn is a gem at Motor Werks. I was very pleased with her knowledge and expertise. Her experience and her demeanor made car shopping a pleasure for me.
The service was great the advisor (Jason) was very good. No pressure to do the extra work they advised which made it easier to think about it an call back later and get some of it done. Also a free rental while the car was being worked on helped.
Jack is amazing! My experience truthfully couldn’t have been better, and I left feeling extremely happy with my decision to buy. The atmosphere is so welcoming, and I can’t speak highly enough of everybody that works there. Motorwerks exceeded my expectations, and I absolutely would recommend them to anyone!
My lease was coming to an end, and Jim Rubey provided great assistance in helping me select my next car. It was a tough choice and changed my mind a lot. He was very patient and accommodating in finding the right car for me. Will definitely be back!
Excellent Customer Service: I just wanted to share details about a a very good experience I had with Motor Werks Honda recently. The name of the staff who had helped me with servicing my car was Kelly. He was kind, courteous and awesome! I am not too knowledgeable of cars in general. But Kelly was kind enough to explain in detail of what is being done and he took great care of me as a customer such that I felt comfortable and confident in the service I am receiving from Motor Werks. I just want to give a shout out to Kelly and the Honda team for such great customer service!
The best dealership ever. They have the best customer service. They don’t waste peoples time. Honest staff and quality service. I would never go to anyone else. I love the free car wash and free coffee perks. Thanks Motor werks Barrington . You really know how to conduct business.
I had such an easy experience at Motor Werks Honda. I messaged Guillermo Vasquez about a BMW they had in stock but it was missing one option I wanted. Within about a week, he emailed me saying he had the exact car I wanted. The deal was super easy. The paperwork was sent to me, and the car was shipped across the country. The condition of the car far exceeds my expectations. Guillermo will also respond to your texts pretty much at all times of the day. Thank you Guillermo!
I worked with Bill C on a new Civic. I needed a car ASAP and he then helped me find a used one and did everything he could to help me with it. He test drove it for me, texted me pics, went over all details of the paperwork, my options, financing and the car over the phone, all in under a few hours and I picked up my used car at 5:30 that night! This is the 2nd Civic Ive purchased from this location and I HIGHLY recommend Motor Werks and their staff for their customer service, professionalism and ease of doing business!! Its one of the main reasons I wanted to buy another car from them!
I went on line to look for a HR-V and was amazed that there was a color I was interested in purchasing.Rad contacted me by email and within days was able get me the car I was interested in purchasing.Rad did a great job and I highly recommend him to help you with purchasing a vehicle.
My experience in the Honda place was wonderful. Just one sales representative that take care of us from the beginning to the end of the transaction and took time to explain to us all the processes of the purchase. Thats was saving us time and energy.
Dropped off my car for an oil change.It had been idling roughly for a few days as well, so I asked my service supervisor - Manny Sosa - to look into it.It came back that I needed a few things replaced. Manny explained everything to me and the work got done in a timely manner.Manny was great to work with and helped me get back a better car than the one I dropped off.
Honest, transparent, and took the best care of me while I was there. The team is amazing, and after having some not so great experiences elsewhere- I am now a customer here for life. I appreciate how both my truck and I were cared for. Genuine people make a big difference. Thank you!
The technician was very knowledgeable. Great demeanor! They really make the customer feel like they are being taken care of! Service was timely, but it didn’t matter because I had a loaner car. It was all good!
Being from the car industry (sales) in the past myself; I cannot stress this enough.What Motorwerks is doing, is revolutionary. Purchasing a vehicle from them has never been easier. It was such a smooth and simple process. In and out with a new-to-me GT-R in just over an hour! Their 1-1-1 motto is wonderful. No bouncing between the sales person, finance, etc. Who you work with, is who you do everything with. 1 price, 1 person, 1 hour. That’s all it is!10/10 any future purchases will be made through them, and through Jack specifically! He was such an amazing person to work with. 10/10 ask for Jack and go to Motorwerks!
Honda Service Quality fell off a cliff!I have been a customer for almost 20 years. For many years, the service was generally very good. The last 3 times I took my car in for service, there was a problem that required a follow up visit.After 1 recall, the gauge cluster was not put in correctly. It was at an angle, and several lights were not visible. It took effort to screw this up so badly.Another issue came up after the rear differential was replaced.It leaked oil all over because a sensor wasnt tightened down.I just checked the oil today, and at the 60% life it was really dirty, which is just not right for a low mileage, well maintained vehicle.
My Dads truck broke down on the weekend and we needed a brand new car soon as possible. Called looking for a CRV, which no dealer had one in stock, Moter werks Honda had one. Alyssa started helping us with everything since Monday to buy the car today. Really appreciate Alyssa the help and time that she took to explain all the paperwork. Best experience weve had buying a new car from a dealership.
Manny Sosa and the team went above and beyond as usual. They did a pick-up and delivery when my wifes vehicle had an emergency check engine warning come on. Top notch service. Vehicle was even cleaned inside out before delivering it back. Thanks to the superp service, You have a customer for life.
I made an appointment to have my snow tires changed over to my regular tires on a Saturday. I arrived early and waited almost 10 minutes before being greeted. Once the service writer arrived and got the information about my appointment I asked how long it would take and was told about an hour.I walked around the perimeter of the property and went to the customer lounge. At about an hour and a half the service writer came to the lounge and told me what the inspection found. I thought we were done, but was told the tires still needed to be changed. I went outside and checked to see if I could see the car when it came out to be washed.. I watched the car wash for about 20 minutes. During that time no Hondas came through the wash. I waited until 2.5 hours and texted the service writer and asked him what the status was. He said that the car was done and just waiting for a wash. I told the service writer that if it was going to take another 30 minutes or more that I would pass on the wash. It still took almost 25 minutes before my car was ready and still no wash.I had a simple appointment that shouldnt take much more than an hour that took 3 hours. There didnt seem to be any consideration for my time as a customer that brings 3 cars to this dealership for service.
Jim Rubey and Motor Werks exceeded my expectations. Not only did my car arrive way earlier than expected but with more options and no haggling on the price. The sticker price is what I paid! Which means a lot to me because other dealers take that and add all other types of charges without even telling you! Jim was honest and upfront about everything which I appreciate. I will tell all my family and friends to buy from Jim Rubey and Motor Werks of Barrington!
We just purchased our new 2022 Honda CR-V EXL from Anthony Juliano at Motor Werks. He is an exceptional salesman and very personable. We have never had such a caring person. Thanks Anthony for all you did for us. Thanks, Mike & Robin
I call on Thursday and got an appointment for Friday morning. I was very happy with the thorough diagnosis. I was also very happy with the work and I will return next time I need something done for my car. I appreciate the prompt service.
Fantastic shopping experience. Bill Covert was very helpful in each and every aspect throughout the buying process. I would highly recommend in purchasing a vehicle at Motor Werks Honda.
I hate buying cars- it’s usually a stressful experience- John Gregory eased all my worries to help me find the perfect car . His vast knowledge and experience was just what I needed to answer all my questions and concerns. Thanks again, John for all your help! I love my new car!
DO NOT return your leased car here. Ann Marie took advantage of my friend who was not aware they can cut you an equity check back for the adjusted market value of the car. Unfortunately my friend did not know this after signing over the lease. After learning this and going back to Ann, they told told my friend there is nothing they can do about it. It is clear this dealership is not concerned about their reputation and do no want returning customers
My issue was addressed and resolved in a timely manner. I was concerned about my battery life, it was checked and determined I needed a new one to be safe. I also was provided with a printout of the diagnostic check preformed on my car!!
Bought a certified 2018 Honda Ridgeline on June 29th from this dealership. Started to notice a noise coming from the vehicle on the expressway. IT was a loud whistling sound coming from the dashboard. I had recorded a video proving the noise coming from the vehicle and sent it to the sales rep. We also noticed that the sunroof was not sitting flush with the roof of the car. Pictures were taken and sent to the sales rep. This was all sent and notified to the dealership after having the car for a week. This was not a car I was planning to return but because the car was stated certified I as a consumer was under the impression the car went through a thorough inspection of the vehicle and theses issues should of not been missed. I contacted the dealership hoping these things would be taken care of because the car was just bought and it was claimed certified. Unfortunately the answers I have received from motorwerks technicians is these are the characterstics of the vehicle and they wont fix the issues. At first I almost believed them but when i dropped off the car for them to look at they gave me another Honda Ridgeline as a rental. Now with the same exact car the sunroof sits perfectly flush with the roof of the car and I have no wind noise coming from the dashboard when driving on the expressway. Bringing this up to motorwerks that the rental they gave me does not have these issues but they still told me it was the characteristics of the vehicle. As a consumer I feel very duped in purchasing a car from motorwerks. I wish I can add the photos and videos to this review but it looks like I cant. For all the bragging motorwerks does about there customer service and rating, please show me now how great it is. Motorwerks still has my vehicle and I am still hoping for the best!Just added a photo of my ridgeline sunroof and the second photo is the ridgeline they have me as a rental.
Jonathan has been really awesome. He helped me acquire the 2022 Honda CRV-EXL, supposed to wait until June but he did his magic and got mine sooner! I have been going to Motor Werks Barrington since 2017 and they have always been so helpful. Thank you Aaron and Jonathan!
Great experience at Honda Motor Werks of Barrington IL.My salesman Ron is a great guy. He was open, honest and responsive.I highly recommend him!
The entire car buying process was very convenient, seamless, and honestly the best car buying experience I’ve ever experienced! Thank you too Guillermo Vasquez for making my purchase of my crv a Genuine five star experience!!
Service was great. The ability to have my car picked up and dropped off was amazing. I did not have to take any time off nor did I have to find a ride back and forth. Amazing customer service!
Only purpose of any business is to make money then only they can pay to their employees. But guess what some dealers do unethical way of doing business. I believe all the dealers have have 5-20% markup onto sticker price. but moter works wanted to charge me $1820 over sticker price and gave me a reason of market adjustment. Check out the proof. Avoid at all cost unless you want to get ripped off. Save your hard earned money give your business to some other dealer in the area.
This the second car I have bought from Niram and the 8th car from Motorwerks. Niram has been straight forward throughout the whole buying process.I have found motorwerks to be a very good dealership to work with over the decades. From salesman thou the service department. I have recommended 6 other people to them and two are also repeat customers.
Brad was so awesome to work with. He took care of everything! We did everything over the phone and all I had to do was go in and sign my papers. If you’re looking to purchase and you’re out of state or even in state MAKE THE DRIVE!
We had a wonderful experience working with Anthony looking for a new Honda to replace our last vehicle which we had purchased new from Motor Werks. We started communicating 2 years ago and he stayed in touch periodically until we decided it was time to seriously start looking. Anthony was very congenial, knew his products thoroughly, and listened to our needs to help us decide what vehicle to purchase. Throughout the process, he was very prompt in returning calls or texts and truly made buying a new car as easy as possible. He took care of everything from start to finish. I would highly recommend working with Anthony at Motor Werks Honda. It was an overall great experience!
Matt Korzatkowski has been great through the entire process! MW has a different feeling than all other dealerships Ive been to - they dont give off scummy salesman vibes and truly want to help you during the car buying process. Everything was super quick and easy, I would most definitely recommend this place to anyone looking for a car! Not to mention you get free starbucks and carwashes :-) again, thank you guys for everything!
Manuel Sosa was very rude when I came in for a scheduled appointment. Told him about my car door lifting a bit on the inside and he punched it down even though I asked him to check it out. Once I received my keys back my car was nowhere to be found and I waited 25 minutes before even getting it with no explanation. Very upset because the other people there were so much nicer and helped out when I had questions.
Motorwerks used to be great, now, not so much. I will not go back again. They overcharge and try to get you to put for more services you don’t need to make money. They don’t have the same attention to detail they used to. I’ve had multiple instances where after a service, something else was wrong with my car when I picked it up and they forced me to pay to fix it.
I service my Honda here I didn’t buy my Honda here but since the first day i stepped foot in this place i felt welcomed the service staff is great they like to chat about anything Manny makes me feel like i’m visiting a friend. I finally walked the entire dealership and wow it’s badass tons of eye candy cars but the car sales staff seems humble helpful not pushy and friendly they all say hi. it feels good to walk into a dealer even if it’s just for service and feel welcomed. even though i didn’t buy my current honda here my next honda purchase i will make it here.
I just wanted to mention that sometimes you dont realize how lucky you are until something very tragic occurs. I truly believe that the technology and safety of this Pilot saved me from a lot of physical, and emotional damage. I was in a very bad head on car crash last on 2/15/21, someone lost control of their car in hit me head on (in my lane), then was spun around and t-boned by another car. Thankfully, I walked away from this accident in one piece. Im far from 100%, itll take sometime for me to heal, but I cant imagine what would have happened to me if I wouldnt have been in such a safe, and well built vehicle.We bought this Pilot new just last November at Motor Werks of Barrington. Thank you Terry Kioutas for making the entire sales process very simple, for giving us such a good deal, and for getting us into such a wonderful and safe vehicle. Im sad this vehicle is likely totaled as I LOVED it, but well be back soon for another one very soon, preferably another white one.
Scheduled a lube and oil change. Inspection scited a need for brake fluid and trans fluid change.Waited for 4 1/2 hours which seemed longer than planned. [8:30 to 1:00]Glad to get this done though.PS Apparently, it was a very busy day.
Good service, though this was a second try diagnosing the problem with my tire. It turned out to be a quick fix. The staff was lovely. Thanks for the Chai latte from Starbucks.
Service itself was fine and customer services was good. Very disappointed with the cost. The repair cost was 30% higher than the average price for this repair. They gave us a 10% discount. But, still disappointed in the high price. Labor costs at this facility are uncommonly higher than most.
I was very pleased by the interactions I had during my visit. The sales department went above to locate and bring in the car in the color I wanted most. It was refreshing to work with only one individual during the duration of the sales process. I’ve had bad experiences at other dealerships in the past and this was the only place I would ever buy a car again!
I have never had a better sales experience than when I worked with Anthony Juliano. This is the first time I have used the same car salesman twice and I will definitely be w him for a third. He was not only extremely knowledgeable and professional, he was also delightful and calm in demeanor. I never felt pressured in any way to make a decision quicker or to commit before I was ready. And if all that wasnt wonderful enough, he was beyond kind and considerate to my children. He helped me keep them occupied and never once seemed irritated by them (news flash: little boys can be a nuisance lol). I love my new car, got a great price and look forward to using Motorwerks for all my servicing. Anthony and his crew made it a great day - thank you all!!
Recently bought a car from Motor Werks and received excellent service from Kurt Wilner. Satisfied with the attention, and I totally expect the same level of care from the service department.
Took a full day to come up with a wrong diagnosis. They got a specialist to take a look and get it fixed. Poor communication over the four days the van was in. Not happy that a Wendys cup was left in the van. Tossed out their fries in small garbage bag I keep up front. However, the bag was tossed on the floor in the back seat. Not a big deal that the van didnt get a car wash, but I would not expect trash to be left or tossed.
Service writer tried to up sell fuel injection cleaning. I just had new fuel injecter put on three months ago by this dealership. Also, paid for a 5 year service plan from the dealership of dropping off a vehicle (in which I need every day for work) while they service the vehicle. Honda response is we dont do that anymore. Sorry.
Kurt was extremely knowledgeable and helpful during the process of buying my first car. I would highly recommend working with him.
Great place to buy a car. Anthony Juliano is, without a doubt, the friendliest car salesman we have ever worked with. He was very patient and helpful with us on all of our test drives, and very attentive to our needs in guiding us through the options in the extensive available inventory. We got a fair offer for our trade-in and a great deal on our new HR-V. The whole staff and the facility is fantastic. We love our new Honda, and well definitely make MW of Barrington our first stop when shopping for vehicles in the future. Ask for Anthony, hell take great care of you!
I used the service dept today at Barrington Honda Motorwerks and had a great experience. My service writer, Akeem, was very knowledgeable and helpful. Well run service dept!
Everything was done quickly and swiftly! Kurt was amazing and went out of his way to make sure I felt good each step of the way with my purchase.
Worked with Anthony and the experience was easy and stress free. Exceeded all my expectations and I will be a life long customer.
Jason’s attention to detail and making sure everything was done properly is why I’ve been a long time Motor Werks Honda customer.
I recently purchased a 2022 Honda CRV from motor werks. I usually hate dealing with car salesman. But Brian Martin made the experience great! Never felt pressured. He was very knowledgeable and answered all my questions very thoroughly. If you’re looking for a great sales person he’s your go to guy.
The MW Service Department performed the repair as I waited. Unfortunately the issue was for a defect issue Honda had notice of at least 3 years ago. They extended the warranty to cover it but I was never notified. All in all, time I should not have had to spend.
Very seamless transaction. This is my 3rd Honda purchased at Motor Werks, and I am still a very happy customer. New process of dealing with one person from start to finish works really well, no more waiting for Finance person to see you.Love the experience, and thank you to my sales person, Anthony!
Good service; nice people (worked directly with Atif and Steve M.). Had fun bringing our whole family (including 3 boys under 10) and everyone was patient and kind. Good buying experience.Update re. service: Recently had rough experience in which front desk and service people were not aligned in recommended approach to car repair, resulting in more effort and expense in repair (specifically, not to use fix-a-flat, which we now realize can affect electronics). Adam Weller provided excellent service to resolve the issue, with not all costs recovered but a clear effort in making things right.
My experience with Motor WerksI just want to let everyone know the unbelievable experience that my wife and I had with Anthony Juliano, one of Motor Werks sales people for Honda. My wife and I had done our research so it was a little easier going there knowing what vehicle that we wanted. The part that was exceptional was Anthony. He couldnt have been more personable and professional. Purchasing a new vehicle is a little stressful but he immediately put you at ease and we ended up having a lot of fun dealing with him. We immediately was at ease and it became more of a social event than buying a car. Also dealing with Steve and Ian was a good experience. They all came in to enlighten our experience. I have to say that we were a little intimidated going to Motor Werks being we werent exactly in the Porshe or Mercedes bracket. By the time we left with our new CR V we kind of told our selves that we should have come years ago. By the time we left we kind of felt like we were part of their family.Thanks again to Anthony for the experience that we had and we would highly recommend him if you want to purchase a Honda from Motor Werks.Also we are looking forward to the servicing aspect in the future. One reason that I say that is after seeing the service department we almost felt that the floors there were clean enough to eat off of.So in ending, we cant say enough about our car buying experience that we had with Anthony and everyone else at Motor Werks, This includes the barista in the Starbucks Cafe. Yep you saw that right, a Starbucks Cafe.Thanks Motor WerksSince buying the CRV we’ve used the service department numerous times for both the CRV and also our Ridgeline. The Ridgeline has over 130k miles and we’ve been taking there for many years. Our service manager has always been Manny Sosa and I can’t say enough about the service Manny gives us. He and the service department are exceptional. Always 5 star service. I highly recommend them for service.
Brad was highly recommended by one of his previous coworkers and we see why. From the start Brad has been kind in tone , very supportive and never dismissive. Brad continued to find every possible way to save us money and get us into our first family van! We recommend Brad and his team for your next vehicle purchase!
We worked with Bill Covert and had a great experience! He worked with us to get the car we wanted without pushing a lot of extras. I would definitely work with him again in the future.
Very straight foreword and courteous. Up front and honest. Will be looking at buying my next car with Rad.
Awesome purchase experience. Both Rad and Mack gave us a wonderful, smooth and awesome purchase experience of our new Honda 2022 CRV . Highly recommend Motor Works South Barrington. I am sure you will never go to any other dealer than Motor Works Honda.
Brad Heric was my car salesman and for the first time it was a wonderful car buying process. We handled all the details over the phone and email and most of the paperwork. So when I came in to get my car it only took 30 minutes tops. I would 100% refer and recommend people to use Motorwerks of Barrington and Brad Heric. Thank you so much!
We purchased our used 2011 Toyota Highlander through Steve Nasrawi with Honda. He made sure we were well taken care of and went above and beyond to ensure a competitive price on our used vehicle. Highly recommend working with him!
I recently leased my second Honda from MotorWerks! I worked with Jim Rubey and he was very helpful, knowledgeable, and friendly. When I came to MotorWerks unsure of my next car, he provided great insight and assistance in making my decision. I highly recommend working with Jim and will absolutley work with him again in the future. Thanks for all your help, Jim!!
Great price and service. Was able to meet all of my standards and ask. Kurt Wilner the gentleman I worked with was extremely helpful in telling me all about the new car, my trade in, and again helping me leave with a brand new car. Thank you for the great service and the great car.
Highly recommend this location. Brad was very helpful in every step of the purchasing process. He explained every step and option very clearly, and kept us informed about the status of our order. The facilities are clean with great amenities all around. Very happy to have dealt with them.
I wasn’t just greeted, I was welcomed to Motor Werks Honda by Jason Glasby who knew exactly the service my car needed. No one likes to have their vehicles serviced but motor Werks of Barrington makes it easy!
Walked out of there feeling confident my car was safe and reliable. Akema Collins addressed every concern I had. Shuttle service could not have been more convenient. Real service.
This was my second visit for same problem. First time they said : there’s no problem with your camera.This time they did have parts which was strange because I learned from another client, there is a recall on cars with this specific problem. So now I need to wait until they call me with the part. 3 trips. 2 trips unnecessary.
From my first visit to the final sale, Anthony handled everything very professionally. No high pressure tactics and he made me feel relaxed to help make my decision. Highly recommend you visit Motor Werks when shopping for your next car.
Rad is more knowledgable about the vehicles he sells than guys doing this for half of their life. Amazing customer service and a fantastic, stress free buying experience. Highly recommend.
Great customer service and care for our vehicles. Kelly In the service department was great and we’ve always bought our vehicles from Anthony in sales.
Had a great experience working with Brad Heric. Very prompt when answering my questions and made the buying process one of the easiest we’ve ever had. Definitely would buy again.
Jason at Motorwerks is super helpful and the mechanics crew in maintenance are top notch.Thank you Motorwerks of Barrington for always taking such good care of me and my car.
My mother recently purchased a vehicle from Anthony. Surprisingly quick process, although we already knew which vehicle we wanted to go home with. Pleasant people all throughout the dealership and Anthony helped make the process as painless as possible, thoroughly explaining all the extras and answering all questions we had. (August 2018)It had come time for me to replace my 17 year old car and Anthony was the only person I wanted to purchase a vehicle from. He really takes care of his customers, providing us with such care and attention. Could not ask for a better car salesman.
Props to the lady that helped me out after having a bad experience at BMW. She was was super nice and friendly also accommodated me right away with some refreshments and told me to take a seat. Her name is Ajsa Bisevac, she went out of her way to locate me the vehicle i was interested in. And showed me the different type of inventory that was similar to the vehicle i was interested. She was the real example of Great Customer Service. Keep up the good work!
I had the pleasure of buying my car from Brad Heric and I can’t express how knowledgeable, professional, and transparent he was during the car buying process. He answered all of my questions and was very patient as I was still early in the car buying process when I initially came in. Brad exceeded my expectations and I will definitely recommended him to any family member or friend if they are looking for a car ,11/10 experience.
Rad is very helpful, thorough and knowledgeable with his work.He did help us from the beginning till the end and he did spent time to show us the different functions of our new.Thank you Rad, your an asset to MW Honha.
I really enjoyed my experience buying a car at Motor Werks Honda. I never felt any pressure to buy or hurry up and make a decision. I worked with Leslie Toledo and I turned down the first car that she had offered, no hassle about it at all. Then I got a text asking if I was still interested in buying and Leslie thought it might be just right...and she was correct. She contacted me really early after they got the used car before it was broadly advertised, and it was and is the car for me. I felt really comfortable with Leslie, which is important to me. I had gone to another dealership with essentially the same car and it was even cheaper...but I told the salesman I wasnt in a hurry and he STILL called me or texted me every day. Leslie is terrific and I appreciate all the folks at the dealership that went out of their way to quickly help me out if I needed it. Hell yea, I would buy another car from them!
They were very helpful. I had to wait a few days to get the part I need but overall it was good!
Excellent and friendly service! So many amenities offered that not too many others provide nowadays. The standard to which I will compare other dealerships with.
After nearly working Motor Werks.. yesterday is the first day someone who treated customer with respect and took care of well.On a different.. I went to look for a new Mercedes... also everyone looked at me and head down. I tried my best to get some help to buy a vehicle and no one was interested in talking to me.Whoever is going to read this message, I think you guys need a lot of help to build a good culture. It is not always making the money and doing the business well creates happiness. Happy to help.
Anthony always kept us informed regarding the car. He had everything ready for us. It was a very pleasant experience.
EXCELLENT CUSTOMER SERVICE! Adam Wheeler went above & beyond to fix something. Customer loyalty earned!!!
I had a wonderful experience with Kurt and the whole staff at Barrington MotorWerks. I went there looking for a specific vehicle, was offered all the information about it I wished for, was given very competitive rates and an absolutely no hassle, no haggle approach to the sale. I would highly recommend this team!
People told me buying a car was an excruciating experience - but theyve never experienced Motor Werks Honda and their One and Only Approach. Guillermo Vasquez was true to his word to find the car I was looking for and get me out the door in less than an hour.The only time I dealt with the Sales Manager was when he came to say thank you! Its painless, the car is exactly what I was looking for, and the price is exactly what I expected!Thanks to the team at Motor Werks! I recommend you often!
Rad was our salesman and kept us informed During the car ordering process he was easy to work with and made the process quick and painless
I worked with Anthony Juliano to get out of a problematic car and into a new Honda CRV lease. Anthony really worked to connect with us and get a solution that fit our needs. He was great. Id thoroughly recommend him for your Honda needs.
Requested 5 items be repaired on our CRV.Received a text stating the car was ready to be picked up. Drove to Motor Werks in a snow storm to be told the requested work had not been done. Very disappointing.
We had a great experience at Motor Werks Honda. Bill went out of his way to make it possible for me to buy the vehicle that I wanted. Everyone was helpful. The showroom, service are, and bathrooms were extremely clean. And, the Starbucks drinks were delicious!
Very long wait for my vehicle to be built and shipped to Motor Werks… March to mid July!! But our sales rep and the sales manager were communicative and provided updates almost weekly. We truly appreciated the attention and look forward to the perks of being part of the Motor Werks family!
My wife and I recently met with Rad Arsic to see a Honda CR-V we were interested in. He was extremely helpful. We took a test drive while Rad pointed out all the features of the car. There was no pressure to purchase - it was the most pleasant car buying experiences we ever had. I appreciate that Rad took the time to educate us and wasn’t pushing anything on us. He spent time with us in the morning and later in the day at the Cadillac showroom showing us a car we’d seen online. It was by far one of the best experiences we’ve had buying a car and I would HIGHLY recommend working with Rad - you won’t go wrong.
We had a great experience leasing our new Accord. Our salesman Kurt Wilner was very helpful and we never felt pressured. He even searched for and found the color we wanted (Sonic Gray) at another dealer. Weve purchased or leased multiple vehicles from Motor Werks Honda and have always been very satisfied. Thanks for another great experience!
I have always had a great experience at MotorWerks Honda. Adam was exceptionally great at getting my Ridgeline fixed.
Bill was a super star from start to finish. The dealership was very easy to deal with with no pressure selling.
Amazing experience!! Both Matt and Chris were extremely helpful, honest, and thorough. I’ll definitely be back in the future!!
Exceptional Service! Took time to explain things and help me make the right decision for my family. It’s not always about the car but the goals you have, the financing decision plays into this as does the Warranty. The questions are real and the conversations are personal- the more you share the more they can help! Alyssa & Brant took time to help me get the perfect car, perfect package and perfect options! I couldn’t be happier and as a referral myself - I will also be sending anyone looking for a Honda to them and anyone looking for a non-Honda to Motorwerks! Relax, have some coffee or lemonade and find your perfect car and outcome! 😃
I had a great experience here. Peter Seaverns was extremely knowledgeable and helpful - I will definitely always be going to him in the future and recommend him to anyone looking to lease/own a new car. He was very patient with me as a first-time car shopper. He test-drove multiple cars with me and helped me weigh the pros and cons to find the perfect car. I felt so comfortable working with him and totally trusted his advice - I didnt feel at all that he was pushing me to get something that wasnt in my best interest. He was also really funny and made the whole experience really enjoyable. Definitely recommend Motor Werks and highly recommend working with Peter!
This was a wonderful car buying experience. Kurt Willner was our advisor and that’s exactly what he did. He listened and pointed us in the right direction with car choice and financing. A shout out to Geno the manager as well. They both treated us as valued customers. I would recommend the dealership to anyone and plan to return myself. Enjoying my new Honda CRV right now!
I had a tremendous experience when purchasing my new leased Honda CR-V at Motor Werks of Barrington. I had only intended to see what was available when I went in, but decided that it was a no brainer deal that was too good to pass up and ended up driving home a new car! From the beginning to the end of the process, everything went smoothly and efficiently. Nicole T. was accommodating and willing to see the deal through from the beginning to the end. I told her I was happy to finish the sale the next day because the dealership closed at 8:00pm, but she stayed to see it through until 9:00! Thanks Nicole for making this sale the easiest and most enjoyable experience I have had at Motor Werks and any other dealership I have purchased a vehicle at in 25 years!
I can not speak highly enough about this dealership. They were very responsive with my inquiry. Bill Provided lots of added details and answered all my questions via text. The vehicle I wanted to see was there and ready when I arrived and Bill who had not only provided extra pictures and videos of the vehicle for me was ready to help when we walked in. The process was the incredibly smooth and painless got a great deal for my trade and my purchase and I could not be happier. The level of professionalism and attention to your needs was outstanding. I never felt pushed to make a decision and Bill was there to help me get what I needed in my budget. I will always choose this dealership over any others if Im ever in the market to buy again. If your looking to buy and they have it here dont bother looking anywhere else. Save yourself from potential chaos and just go to this place first.
Great Customer Service and quality work! Thank you Jim for ensuring I was aware of the status of my car the entire time.
I love everything about Motor Weks Honda the customer service is amazing. I will recommend to all my friends and family thank you so much .
This is my first time buying a Honda here, my sales advisor was great, Brad Hedric is his name, just in case you need a great guy to purchase a Honda from, very patient, does everything you want and need to make you happy, even went to pick up my vehicle in St. Charles for me. Made sure I was comfortable with all the features in my vehicle and settings in the vehicle. It was a pleasure doing business with Motor Werks Honda, the finance guy was so helpful as well as their manager. Thanks Honda Motor Werks for being the nicest, most patient and welcoming at what you do.
Had a great experience with Rad, no pressure sales makes the whole sales process more enjoyable. They gave a fair price for our trade in and received a great price on our 2021 Honda CR V. Would recommend this place over some of the neighborhood Honda dealers in the area. My wife is extremely happy with her new car. Great job guys!
Honda dealership was great! Our salesperson, Jonathan, was great. Overall, we are very happy with our experience and purchase at Honda Motor Werks. I will say, it took a little more than 2 hours to purchase the car, not the 1 hour that we were told it would take. Not bad though.
We recently bought a 2018 ram rebel. Our salesman was Bill Covert and we had a great experience. We live far from the dealership and they made it easy for us to get all the information and details to make the sale simple. The dealership is very nice and well kept. Bill is a great salesman and made us feel comfortable and even offered to help my pregnant wife in and out of the car. That is classy and very respectable. We can’t thank Bill enough for the help and would defiantly make the drive again to buy a car there.
Mr. Weller and his team went above and beyond all expectations. This experience was top notch, they gained a customer for life! 👏🏻👏🏻👏🏻👏🏻💪🏼
Great to do business with. Everything is straight forward. Pleasant salesman and knowledgeable about his product.
My wife and I had our eyes set on a new 2021 Honda Pilot Black Edition. Anthony at Motorwerks was super helpful in making sure we got the best deal possible. He was knowledgeable and well versed in all the features Honda has to offer. He brought a test drive to our door and was able to get our trade in valued. I told Anthony what my expectations were and he went to work for us. He seemed eager to gain our business and that was much appreciated. This was our easiest car purchase ever. He hand delivered the paperwork and vehicle right to our home!(And our dog loved him) This was the first time I didnt have to step foot into a dealership and haggle for hours. Super happy we came across Anthony and Aaron for helping us get the car we wanted for less than I expected. Earned my business for all future car purchases.
Bill Covert (sales rep) definitely raised the barin purchasing a new vehicle. He is the ultimate professional & delivers the personal touch to insure a seamless transaction from start to finish. I rarely post reviews… but Bill &Motor Werks earned all 5 stars. Thank you…it sincerely is a pleasure doing business withyou!
Kelly at motor werks is fantastic. An expert and great personality in providing great service.
This is my 3rd car with Mr. Jim Rubey! There has never been a time and place where I have experience better customer service than at Motor Werks with Jim! He always comes through with straight forward and honest information. I will always go back to Jim!
This was the smoothest truck buying experience I’ve had ever! Jim Rubey is a most knowledgeable, gracious person hands down. He kept me engaged when explaining all there is to know about MY HONDA RIDGELINE and trust me that’s hard to do. I recommend seeing Jim if yr looking for that special vehicle. Did I mention his awesome manager? Sweet truck, sweet guys
Friendly, respectful service. This was our best car buying experience ever. We purchased exactly the Honda Pilot we were looking for. Mr Patel had the seats warmed up and car ready to go for the test drive. Would definitely recommend Mr Patel at Motorwerks to anyone. He will be training us on this one next week. Enjoyed the latte from Starbucks too.
Excellent service by Motorwerks. It took a few phone calls to connect but once Jason took over my repair of a cracked windshield and fuel injector problem, everything was smooth. Compare to the “other” Honda dealer nearby, working with Motorwerks is night and day difference. Clean, large waiting rooms, fresh Starbucks coffee and personalized service to name a few perks of being their customer. The best part was that they provided a very nice low mileage SUV as a courtesy vehicle while mine was being repaired.Jason was on top of things and constantly emailed, called and texted me to kee me informed. Eventually the service and repair costs were comparable to others but with the vastly superior service, I got much more value for my money. I’ll be back for future service and car purchases here.
Tammy Holtke gave me excellent service today at Motor Werks. She was kind, understanding and extremely helpful going out of her way to help me figure out new tires. It was so nice to work with a woman in this male dominated field. Thank you Tammy for great customer service!!!
Anthony is an extremely professional, courteous and knowledgeable sales representative. We worked with him before and we sought only him out again for our latest purchase. Despite the current industry-wide supply issues, he was able to secure the car we wanted in short order and at a very competitive price. We would recommend Anthony to anyone we know.
Bought my second car here again after a total loss. Anthony Juliano and Ryan were such a huge help and so kind. Definitely recommend getting a car here. They make you feel so welcomed and try to help as much as possible to get the car you want. Excellent service and just before my birthday. So happy! 🤗
Special thanks for Alyssa Yurgil.We really appreciate doing business with her.Nice experience, no pressure buy.We love our new 2022 CRV hybrid.Thanks Motor Werks.
Had to bring my car in for extended service. Everything from communication to customer service was excellent. Couldnt have been any better.
Very pleased with my experience! My contact was Robert Jacobus and he was super helpful and communicative. The drivers who picked up and returned my vehicle were also super friendly. The first one, Glen, even helped without me asking to unload my son’s baseball equipment since we had a game that day.
My husband and I purchased a 2020 Passport today. Our salesman, Kurt, was great. We traveled from Northwest Indiana to buy our car. Kurt knew we were pressed for time. He had the car cleaned and ready to test drive when we arrived. There was no haggling about price and he was very knowledgeable and also patient explaining all the bells and whistles on our new car. He also managed to find me a manual for my glove compartment. Thanks for the great service Kurt !
Adam took really god care of me at Honda Service. Always curtious and professional, friendly, attentaive.
Great experience at Honda of Motor Werks. We personally worked and purchased from Rad, and were very pleased with the process. No pressure at all, and we didn’t feel the usual “salesman attack.” Everything went smoothly and would definitely purchase from them again in the future. We will continue to recommend to family & friends.
Anthony was absolutely fantastic to work with! I will be recommending Anthony to my family and friends. He made this remote purchasing experience extremely smooth. I am new when it comes to filling out paperwork and financing, he made me feel good while coaching me through the whole purchase. I didnt even see the vehicle until after purchasing it and having a friend drive it up to the twin cities. I put my trust in him and his team to be my eyes on the ground, making sure this used vehicle was in very sound shape. I was blown away when I got into today. It was completely detailed and I truly feel like Im driving a new vehicle.
Great level of detailing provided. Service was done on time. No issues with vehicle after service. Will definitely return back to this location in future!
This is my second Honda through Motor Werks, my interaction with the dealership itself has been a positive experience. I had the pleasure of working with Anna Marie Horn with my most recent (second Honda) on October 27, 2021! Anna Marie was very thorough and extremely patient with all of my questions. I never felt pressured, or had a concern of *being taken advantage of* Anna Marie Fil Greda, and Geno Cabana were able to make the details of financing within and also a little under what I was comfortable with. I would work with Anna Marie Horn and Motor Works again!
Motorwerks honda service department has taken great care of me and many others. I ran into some issues with my car, due to the attentiveness of the service advisor, Tammy Holtke, the issues were fixed and I felt at ease. Highest rating from me!
What a great dealership, great prices, courteous, friendly & most of all honest. The model & color Passport we wanted was not in inventory, Jae Kong was able to get the Passport within 2 days with a fantastic price . I highly recommend Motor Weeks Honda & Jae Kong.
Car buying can be stressful, but not at Motor Werks! I had the best car buying experience, they have transparent pricing so no back and forth haggling. My salesperson Ian Higgins was great, so friendly and personable.Ian was very knowledgeable and went over all the features on the car andinfotainment screen. Wrapped up the transaction with David in finance, that took less than 10 minutes. Overall was a great experience. I would highly recommend this dealership.
Loved getting my new car from Motorwerks Honda. They did a nice job working with our personalities and what we needed/wanted. The upfront pricing was super helpful and seemed fair. Once we bought the car, Kurt took time to explain every feature and told us to come back in a few weeks to finish customizing once we had started to get to know the car. Great service!!
I had a great experience at Motor Werks Honda helping my son buy his first car. Anthony Juliano was very helpful and thorough with all the details. He did an excellent job! It was great to work with just one person, Anthony Juliano, through the whole process.
Ask for Brad Heric hes been very patient with my purchase especially in this crazy market! Everything was very smooth once we finalized on our price thanks to him.
We bought a brand new Honda Odyssey from them two months ago. I want to thank them for providing a great customer service and for giving to their clients great deals. I did recommend them already to all my friends and family. We leave 5 min away from them and now I can use their complementary car wash. Im glad that near by exist such great businesses.
What an amazing experience I had purchasing my new car at Motor Werks Honda the other day. My salesman Bill Cover was awesome. He explain how everything worked in the car, processed all the paperwork in less than hour. He even brought out soda and chips for us. When we thought there may have been an issue with the steering on car. Bill worked with his boss Rich Altenhoff who was also amazing. They pulled the car into the shop and had a front end alignment done. No charge, filled the tank with gas and full detail. Love this place and the people who work there going above and beyond just to make the customer experiance perfect.
I was really pleased the service representative, Tammy Holtke. She explained everything and put me at ease with the work that needed to be done.I would definitely take my vehicle back to Motor Werks.
Motor works Honda has one of the best showrooms I have ever seen. While I was there I was helped by James Rubey who did a phenomenal job making me feel comfortable and calming my very stressed mom. Thank you Jim for helping me get my new car. I love it.
We having been working with Motor Werks Honda since 2003. The team always works hard to find exactly what we are looking for even if different client advisors. They have twice sold/leased to us two cars on the same day.This recent experience in June/July 2021 is no different. Anthony and Aaron were successful in finding the exact Accord Touring we were looking to purchase. Anthony provided a great deal. Aaron helped to secure the car for us.PS: Motor Werks Service Dept also is a winner!
This is an updated review after a not a completely satisfying experience when I dropped off my car for service the first two times in 2018 and 2019 because of the service advisor who assisted me then - however since last 3 services over the last 3 years my experience has been amazing- Thanks to Mr. Jason Glasby!Mr. Jason takes an extra effort to go through the historical service records to ensure that only what is absolutely necessary to be done during a service is recommended to the customer and that the customer is not over charged for something which is not required.The new feature by Motorwerks Honda by which I am totally impressed with is that they now send a video explaining what are the things that require a fix which is easy to understand and as a customer I am doubly assured that I am not being recommended something which is not necessary.The option to get a loaner is something I have always looked for.Thank You Mr Jason and Motorwerks Honda!
I flew in from Minneapolis and the dealership actually picked me up from the airport to buy a car. The car was exactly as advertised and in great shape. I am extremely particular about the condition and have very high expectations! They delivered on them.Overall I am extremely pleased with my purchase and the attention to detail I received.It is very obvious that this dealer is committed to customer satisfaction! I would definitely recommend Motor Werks of Barrington for your next car purchase!The complementary Starbucks coffee counter is definitely a nice touch as well!
Bought a new Honda Accord here and all of the staff I dealt with were great. My salesman Kurt was very knowledgeable about the trim levels and car itself. They did not try any shady tactics or adding extra accessories to inflate the price. Everything was laid out plainly and the transaction was painless. Would definitely go back there first for another car when needed.
We did a one year search before selecting Universal. Doesnt always work, but this time it did. These guys were great.House and garage about 2,900 sq. feet with a number of roof angles. They completed removal of gutters, new flashing. replacement of some fascia, and the roofing in one day as they promised. We had an unforeseen problem with a chimney ready to collapse through the rafters. They fixed that too. Climbed into the rafters under the chimney and re-buttressed. Not sure all roofers have the capability to handle problems like this. It took only a couple of days after the roofing for them to redo all the stucco that needed to be removed and to repaint.Their lead salesman, Justin, has been at this for for decades, extremely knowledgeable and upfront.Thomas was the project manager, met every deadline, kept us informed throughout the project, and has carpentry experience as well as roofing . He is also a perfectionist which made us even more comfortable. He did the work to support the chimney.Everyone on the crews from roofing to stucco to painting were efficient and professional. They have have different crews for each of the steps necessary to handle the complete job.Every crew member we spoke with was cordial, friendly, and answered all our questions.Since they finished, we have found 3 old nails and 2 quarter size pieces of old shingle that got away. Great cleanup job for a roofing project.Over the last 9 years we have hired contractors for a patio, walkway, to rid us of squirrels and a few other projects. Some were really good, some not so much. These guys were the best.
Steve, the Sales Manager, and Jae, my salesperson, were both amazing and such genuine people! They made the process of transitioning from my old Mercedes lease to my new Honda lease easy and painless. Jae was so informative and took the time to explain all the various features of my new car. Steve was incredibly responsive and attentive to all my questions. He makes you feel like youre his #1 priority. I truly appreciate that type of service. I will definitely continue to stay in the Motorwerks family for all my automotive needs.
I was driving from out of town when I started experiencing car problems on my 2019 Honda Passport. I had just gotten off of I90 and the closest Honda dealership was just a few miles away. I pulled into the Honda Motor Werks service department and Tammy and Kyle were right there to help me. They were extremely helpful and professional. I was so grateful for all of their help from the beginning to end of my experience I am considering buying my next vehicle from Motor Werks!
Extremely satisfied customer here! After researching on-line for best deals, contacting multiple sales reps at different dealerships, and visiting different locations, Motor Werks hands-down blew all the others out of the water. After seeing outstanding reviews online, I reached out to Anthony Juliano for an appointment and quickly discovered that I had made the right choice. Very professional, courteous, knowledgeable, and focused on quality customer care - Anthony helped me bring home my new 2021 Honda Pilot the same day. Not only did I received the best deal, I never set foot in a finance office because Anthony took care of it all! Say goodbye to all the anxiety that comes with the process of investing in a new car... Motor Werks streamlines their process through one client advisor. All prices, fees, and additional optional packages presented to me were completely transparent and I never felt pressured to get anything that I didnt want. Also, the connected showrooms (Honda, Infiniti, BMW, Porsche, Mercedes-Benz) are BEAUTIFUL and their dealer lots are very spacious, with no cramped up parking like in so many other lots I visited. Thank you Anthony and the entire team at Motor Werks for excellent customer care. You have earned a new lifelong customer and I highly recommend Motor Werks to anyone who is in the market for a vehicle.
I am very pleased with my experience at Motor Werks Honda. Bill Neuman was very friendly and informative from the very beginning. I appreciated his quick responsiveness to my questions. The entire process from inquiring about the car, test drive, and final purchasing was very smooth. I look forward to possibly doing business with him the next time I choose to buy another vehicle!
I worked with Bill, fantastic sales associate he was very respectful and knowledgeable and we made a deal and I walked out with a Audi s4 with low payments. I will always be in contact with him for any other questions and recommend people to use him as a salesman.
Great experience. No hard sell. Quick process relative to other dealerships, and no ridiculous hidden fees like a “market adjustment” or anything. Hoping this vehicle lasts awhile, but we’ll be back when we’re back on the market.
I worked with Anthony Juliano at Motorwerks to purchase a used Honda for my kids to drive. Anthony was very professional and knowledgeable about the cars, the difference between the models, their performance, and the entire sales process. He patiently walked through the 3 models we considered, and was very helpful to my college-age child during the test driving. He followed up, was ready and prepared at appointment times, and wasnt pushy at all. I believe he cared about helping us find the best product for our needs. This is the second Honda purchase from Motorwerks, The first time was in 1999, an the level of professionalism and Motorwerks high standards will keep me coming back.
The customer service was exceptional. When I walked in I was nervous about purchasing a new car and letting go of my old one, because my old car had so many memories, but Anthony Juliano walked through the entire process with me, helped me find the car of my dreams, and gave me a great deal. I couldnt be happier!Also big thank you to Terry Kioutas for getting me a great deal! I cannot picture myself going to another dealership.I definitely recommend Anthony.
We had a great experience buying Honda Pilot 2021 with Chintan Patel. He made the process very easy. Friendly personality and got us good deal in our car!
Outstanding experience... Purchased a new vehicle and worked with Shelly from start to finish. First time buying at Motor Werks. Very professional, organized, competitively priced and easy to work with. They don’t fit the old school mold for car buying. Get the impression they are trying new things to continuously improve. The facility is spotless which always seems to be an indicator of a well run business. I always dread the final phase of buying a car... meeting with the Finance manager. I didn’t feel that way at Motor Werks, very professional.
A seamless and very enjoyable experience, start to finish. Many thanks and all the props and credit to Rad. Hes honest and very helpful and kind. MW Honda is by far the best dealership Ive ever been to, and I have no plans to go anywhere else.
My experience with Motorwerks Honda was unique to say the least. Here’s my story:I had inquired about a 2020 GR Supra mid-April just to check the car out. Shortly after that inquiry, I received a call from Brad. We talked a little bit about the car and I told him that I would be there in about a week and a half to check the car out. The following week I had a schedule change and we met up on April 28th to take the car for a test drive. Before we hopped in the car, Brad explained that there was a strange smell in the cabin and they would send it into Toyota to get it checked out. Transparency...I love it! After driving the car, I was curious to see if we could work out a deal. To be honest, I wasn’t really looking to trade my vehicle in, but after driving it, I was in love. At this point the Sales Manager, Geno, met with me and we agreed on a value for my trade. Brad came back, we made a deal and everything was smooth sailing. I brought the car in on May 5th for them to take the car into Toyota and they gave me a loaner for the time being. Everything was great up to this point. The following day, I registered the car with Toyota and took a look at the service records. To my surprise, the car was labeled as a “Salvage Title”. Shortly thereafter, Toyota called me and explained that the car had been in an accident and the warranty would not be honored for any repairs. One thing I would like to make clear is that Motorwerks had no knowledge of the car having a bad title. Trust me, I called Experian and Carfax and their records showed a clean title. At this point I called Geno and calmly explained the scenario. Without hesitation, he offered to make the situation right and apologized for the inconvenience. Long story short, he FaceTimed me and ordered a 2021 Supra at no additional cost. He had explained that the car was coming from New York, sent me the vin number and told me he would be in contact with me. Geno stayed true to his word and kept me up to date with everything. He called me yesterday and told me that the car was ready to be picked up. I went in today and the car was absolutely perfect! I met with Brad and Geno and everything went as planned. One of the other Sales Managers, Filip, also stopped by for a little bit and thanked me for being patient throughout this whole process. At the end of the day, the customer service I received at Motorwerks Honda was exceptional and I will continue to buy my vehicles from this phenomenal team. Thank you again Brad, Geno and Filip for taking a bad situation and make it right.
What a great experience! Our sales representative (Shelly) went out of her way to help us out. It was a great buying experience. Unlike many places selling cars these days, we were treated well - I wholeheartedly recommend Motor Werks Honda and will definitely go back!!
Great place to buy your next Honda. Anthony Juliano is a great salesman who made the buying process smooth and nonstressful. Aaron B. the Manager made sure that I could get the car I wanted in a short amount of time, despite the car shortages. Kudos to this team!
My service advisor Tammy Holtke always goes above and beyond to ensure my Honda experience is amazing. Tammy truly cares about her customers and her service excellence always shines through. Words can not express how grateful I am to have Tammy as my advisor and my friend. 😊
Thank you to Aaron Bulinski for making my car buying experience exceptional. Thank you, Aaron, for working with me by phone, text and email to make sure that I was a completely satisfied customer. I am looking forward to driving my new Honda CR-V and telling others about the service I received from you. Because of my job, I am happiest when I can complete a deal by text, email and phone.
I found out that Motor Werks had a low mileage used Honda Civic available and drove out for a test drive. Bill, my salesman, was very knowledgeable about the vehicle and did not pressure me at all but made sure that I had the opportunity to look over all the details of the car and answered all my questions.I wasnt thinking about buying a car right now but I asked for a price and was happy with the final number. So much so. I came back last night and bought the car.Everyone I dealt with at the dealership was polite and a pleasure to deal with. I would recommend that anyone interested in any of the vehicles offered by Motor Werks check them out! First class people and great vehicles! Great combination!
Sales guy Brad Heric did an awesome job! He called before I arrived, had vehicle ready when I arrived, and got me through the sales process in an hour. Motor Werks takes some of the anxiety out of purchasing a car. I recommend them.
Amazing dealership! Bill Covert is the man to speak with. Bill is such an outgoing person and will go out of his way to help you. As long with Bill being so helpful other workers came to give more information about my car and every single person was extremely outgoing. The service of this dealership is exceptional.
Team was very upfront and resolved any issues we had. Jon Martinez was candid and open throughout the process, made us feel comfortable with the our pricing. Spent lots of time explaining all the features and taught us the car details. We will look to work with him for our next car purchase.The best car purchase experience I’ve had!
Anthony was great! Very patient and heard us out and helped us find the perfect SUV for our family! We are very happy with our new Pilot!
My husband recently surprised me with my new 2021 Honda CRV from Motor Werks Honda in Barrington! I loved the service that was given! Leslie was very friendly and took the time to go thru the contract at our pace. Afterwards we were explain the features on the car and how to use them. Regardless it was close to closing time. Shout out to our sales rep Leslie! I would recommend anyone to them. I have been at other dealerships and they don’t compare to the service we received there.
One of the best car purchasing, experience I have got at MotorWerks Honda that never happened before at any other dealerships. They have one hour deal and vip pricing that is most beneficial for saving your time and money. They dont have those old gimmicks of bargaining and then agreeing at certain point or so. Flat reasonable rate is told to you from very first when you ask for any prices. They have great sales team that would take care of everything from sales to financing. One person, one hour, one price facility is great. Our sales contact Alyssa Yurgil helped us in most efficient and friendly way throughout the process and made us feel like being in our own circle.Thank You MotorWerks for this great experience!
Jason, my service advisor, kept me informed of progress during tepairs. (Warranty replacement of torque converter) Was given use if a service loaner. Car was returned cleaned inside and out. No complaints!
My wife and I had a great experience working with Kurt. He helped us find the right vehicle for us and did not put any pressure on us. He even delivered the car personally to our door on a Sunday. We look forward to buying a car from Motor Werks again in the future.
Total reviews rating 4.8
199 Reviews for Motor Werks Honda 2023:
Review №1
2022-04-20From start to finish, Brad was knowledgeable, friendly, and held the customer-first mentality! He went above and beyond to make sure my wife and I were happy with our first new car and that all of our questions were answered in a timely manner. I can already tell I will be back to make my next Honda purchase at Motor Werks Honda!It does not get mentioned enough, but we never once felt pressured to make a decision to purchase. That, to me, is HUGE when buying a car. I will definitely be recommending this dealership to anyone that wants a Honda!
Review №2
2021-12-15Motor Works of Barrington... My Lord what an amazing place! Buying our 2014 Honda Odyssey was so convenient. We are a new family of 5 and really needed the larger car for safety, being able to work with Brad over the phone to talk through our needs made the shopping process a lot easier for us.Brad was the most hospitable, and nurturing sales person and made us feel taken care of! ITS SO RARE to find a dealership that takes care of you.The best part is that we get to be apart of the the Motor Works family and benefit from the awesome perks with free car washes and Starbucks!Overall, we are overjoyed with the experience and feel accomplished that we have a vehicle to protect our family of 5.Thank you Motor Works of Barrington!
Review №3
2022-01-07What a great experience! I worked with Brad for both the purchase of a new vehicle and a used vehicle over the past year. In both situations, he was extremely knowledgeable, accommodating and trustworthy. He went above and beyond to help us find the perfect vehicle AND was quick to respond to any questions we had even after the vehicles were purchased. I will definitely request Brad going forward for any of our familys car buying needs. Thanks for a TOP NOTCH experience!
Review №4
2022-01-18I was very happy with my service at Motor Werks. My salesman Kurt was very professional and kind.He helped me out to find the perfect car for me. When I got my car he took the time to go over everything in the car and explained with great detail. I love my new CR-V Hybrid. Thank you Motor works for giving me such great service.I will be referring my family and friends to your dealership.
Review №5
2022-05-24We worked with Matt Korzatkowski. He was fantastic. His approach was comfortable and knowledgeable. He didnt hurry us to make a decision and was very patient with us. He tried his best to answer any questions we had and looked for answers to ease any concerns we had. The entire Motor Werks team was pleasurable to work with. The atmosphere was comfortable and relaxed. No high pressured sales tactics from anyone start to finish. We left with a smile and are very pleased that the vehicle chosen fits our needs and our budget. We look forward to working with the Motor Werks family in the future and will highly recommend them to anyone looking for a new or used vehicle.
Review №6
2022-02-24I am redoing my review, as these guys have went ABOVE and BEYOND their services with me as a distant customer. Much more than any other typical dealership would!Back in March 2021 I spoke to a gentlemen named Rad about a Mercedes Benz GLA45 that I was highly interested in. I live in STL so I was at a distance when purchasing this car. I ended up buying the vehicle and was told I would have within a month or so after the vehicle has made its check out with their inspections etc.First issue they helped fix:During transit to their dealership, they received the car with the spoiler ripped off the vehicle. Causing damage to the car that had me wait longer to receive the car, this was out of their control, and their services were great as they compensated me with a rental here in STL since I was out a car (my previous vehicle was totaled out) so I needed something to drive. I appreciated Geno for covering those costs for me! They still ended up having to send me the vehicle without a spoiler attached due to parts they were waiting on. But over-nighted everything as soon as it reached their facility. Cars spoiler is in perfect condition now and looks flawless.Second issue they have helped fix and solve:Once I finally had the spoiler issue solved and the car was in my possession I took the vehicle to my local dealership to have it pass Missouri Emissions. It Failed. The ECU read that their was issues with the catalytic converter programming error. Even though it was all in tact and the catalytic converter was installed. The local dealership ended up flashing the ECU, this unleashed multiple thrown codes, which now made the vehicle undrivable. Boost error codes, throttle error codes, etc.The car is drivable but will need a retune. The dealership has reached back out and have agreed to pay 90% of the tuning fees to get the vehicle back to spec and legal to drive in the state of Missouri.Very grateful to be treated as a valuable customer, these guys have done an excellent job to go above and beyond to find a solution to help with this vehicle purchase. THANK YOU!! A+
Review №7
2022-04-29MotorWerks is definitely the place to go if you are in the market for an automobile. They carry the best inventory out there and have the greatest service I have ever experienced. The entire process of purchasing a car could be stressful. However, at MotorWerks you could confidently feel the reassurance from the entire staff. The level of professionalism is beyond words. Client advisor Ryan Proffitt is definitely the man to see! I have purchased two cars from MotorWerks now. My experience was such a pleasure the first time around with Ryan that I did not think twice the second time when it came to purchasing. This time I dealt with Geno as well and it was a straight forward great experience! These guy’s rock! Thank you so much MotorWerks for my 2017 Infiniti Q60RS and 2017 Infiniti QX70S. I have definitely recommended MotorWerks to friends, colleagues and family members! Once again thank you!Ramez.
Review №8
2021-10-28The experience with Rad and his management team was unbelievably exceptional! I found the car that I wanted in Barrington Illinois also understanding that I live in Maryland. After my initial call with Rad I immediately was able to FaceTime him to look at the car in detail physically and he had all the credentials to prove the quality of the vehicle I was getting. My brother and I would spend hours with him before we finally made a deal because poor Rad had to answer all my million questions😜.You talk about honesty and integrity, this guy has it!When it came down to the final deal in terms of negotiations and coming close to finalizing the deal, there was never a no but all ways either compromising financially or fully covering my indirect costs.I might add the professionalism and attitude, was top of the line. Obviously all this really comes down to how their management represents their culture and they are all amazing. They even conduct at least 40% of their business out of state and do they have a great model/system in place to make this a smooth flowing transaction.Rad and management team I think you for your time and business!
Review №9
2022-06-11One of the best car buying experiences, and that’s coming from someone who has purchased many vehicles from a variety of dealerships. And Ron was just great. Knowledgeable and took his time throughout the entire purchase process. Just can’t say enough about his service and care. Wish I could give the review 10 stars! We will be back!
Review №10
2022-06-06I highly recommend Bill Covert, I bought a Honda Pilot and placed a deposit on a Mercedes with him today. The service was exceptional and free of any frustrations that can be associated with buying a new car. And even better that you can buy new cars from different makes available at Motorwerks through the same person!I was first here a few years back to help my cousin and his wife get a new car and recall that the service was great back then as well. They ended up getting another car here recently and I think that speaks volumes to the quality of the dealership here.