Mikes Furniture in Joliet
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Joliet, Will County, Illinois, US
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Site: http://www.mikesfurniture.net/
- Monday:10AM–6PM
- Tuesday:10AM–6PM
- Wednesday:10AM–6PM
- Thursday:10AM–6PM
- Friday:10AM–6PM
- Saturday:10AM–5PM
- Sunday:12–5PM
What I liked the best is that we met Antonio the sales rep he directed us to the area we wanted to look at for Dining furniture and he left us alone to look at our own pace. This was so much better then other places where the sales person is attached to your hip the whole time. We really appreciated that type of service and went back the next day to see if they could get to us any sooner for delivery and they confirmed that they could so we ordered and were very happy with Mikes furniture and Antonio was a great sales person!
We had an amazing experience at Mike’s furniture! Tracey was super helpful and knowledgeable and totally made sure we were happy with our purchase! We even had an issue with our table being discontinued and they not only have us the floor model but offered to put the rest of our pieces together and deliver them for free to make up for it!! Their prices are more than fair and you definitely get a personalized experience!!
Had a great experience at Mikes. Our sales rep, Traci, was super attentive, informative, and gave us space to shop but was always there when we needed her. We got an awesome sectional for a great price. We will definitely be back when the time comes to buy more furniture.
I love Mikes furniture store. Great prices, fast and friendly service. I had a young man help me named Greg. He was knowledgeable, polite,well mannered young man. I can not say enough great things about him. His patience is truly a virtue for I was in the store about two hours. Its also a great family owned store that will meet your needs and expectations. Im sure all employees are great but I dealt with Greg and a huge shout out to him.
My husband and I were shopping for a long time and finally ended up at Mikes and we are so happy we did! Tracie was awesome! She helped us get the bed and couch we have been searching for! She was never pushy like the other sales reps at furniture stores where theyre stalking you the whole time and youre trying to run out the door before they see you because youre just trying to look around. lol Tracie always remembered who we were when we came back in or talked over the phone. We didnt feel like just another number for a sale. They have a very clean showroom and different selections compared to the other big name stores and they had the best deals around. We got exactly what we wanted and more. We are very happy with our experience at Mikes. I wish we would have came here sooner!
Walked in and was promptly greeted by Antonio and shown exactly what I was looking for. There was no pressure and I actually did price shopping at other stores. So a week later I returned to Mikes and was greeted by Antonio, and re remembered me. My decision was made at that point! And the price was fantastic. I bought the 12 Brooklyn Sleep memory foam mattress and I could not be happier!
Very good prices and deals! I worked with Tracie and she was extremely patient with me. She was very knowledgeable and a great listener. She knew exactly what i was looking for. Mike, the owner, is very nice and personable. Free delivery was a bonus AND with a 5 yr warranty that covers almost everything. I am totally pleased with my purchase and can not wait for its arrival! Highly recommend
I’ve shopped at Mike’s several times for my furniture needs. They have so many options for every budget. And the customer service is fantastic! This last time, I needed 3 rooms of furniture. I’d found everything I wanted online, but when one set I wanted wasn’t available they worked with me on a set (that was even nicer) for the same price.If you have an online price for mikes furniture, they will honor that price even if the in-store price is higher.Great experience!
Tracie was a wonderful sales associate. She was very kind and happy. The price on our dining set was the best we found after looking at 6 different furniture stores. I can’t wait to get my new furniture I’m hoping it comes sooner than later. That is the only down fall is that they can’t give you a date for delivery. I was told it would be 2 weeks to a month. But the store has high quality furniture at great prices and the sales people were lovely.
Mikes Furniture is excellent. I have purchased pieces from them on multiple occasions now. Everyone working there is helpful without being pushy and overwhelming like on many sales showroom floors. The furniture is nice quality and reasonably priced. I have recommended Mikes to family and friends, and Im happy to recommend them here, too!
Not fancy looking from the outside, but Meticulously laid out fanciest showroom ever !!! A huge parking lot also. Very spacious showroom with great selection of any furnishings or bedding that you may need. Mikes has great name brands at really low prices !! I was simply blown away when I walked in the front doors ! The showroom seemed to go on forever, I thought I was looking into a mirrored room for a second. Very clean store including the restrooms. This furniture store is truly a rare find, family owned also !!My family will support and shop this local establishment for as long as they stay in business. 😁 They also offer financing, if you go overboard and buy a houseful of items !SHOP HERE, forget the chain big box stores, that sell you junk at high prices. Im almost 50 years old. Ive been there done that multiple times, with utter frustration and disappointment.I know a true quality store when I see one and their selection was so modern but familiar at the same time. We love Mikes furniture 🛒🛒🛒 here !
I would give Mike’s furniture a 10! The sales girl was wonderful the place was clean and easy to browse. Not to mention great sales and fair prices. Truly a best kept secret. My parents had shop there years ago and kind of forgot about it. While searching for furniture my dad remembered Mikes warehouse. So happy I took the trip out there I live in Tinley Park so I’ll little bit off my path. Overall awesome experience I can’t wait to get my new stuff thank you so much!
Bought a lift chair due to a lower back condition. Staff was excellent, helpful, but NOT overly pushy or hovering. Beautiful, well put together showroom. Computerized Kiosks showed furniture styles and price points. Prices were very reasonable, and my chair was delivered promptly. I would highly recommend this store. A big thank you to the staff and delivery men for a wonderful experience. I will be shopping here again.
We havent bought furniture in 20 years. We looked at several places. Even though we didnt compare apples to apples at the different stores, we saw pieces at each place we liked, and the price at one was less. But like I said, we were not comparing apples to apples. We decided on Mikes for 2 reasons. One was because Mikes is a locally owned store, not a chain. Secondly, and the biggest reason, was Tracie, our sales person. She was excellent! When we first got there, we got to just walk around and look. She said if we had any questions to just ask. We never felt pressured. She was so helpful and knowledgeable. Never tried to sell us something we didnt want or need. We were there 3 times before making our decision, and each time Tracie was there just to answer our questions. She is an excellent sales person! I would highly recommend Mikes Furniture to anyone I know looking to purchase furniture! I would also totally recommend them ask for Tracie! She was the best!
This is the third time I’ve purchased furniture from Mike’s (they’ve been around for quite some time), and it’s always a simple process, which is why they’re my first choice. They have a large selection of furniture and everyone is very knowledgeable about the products/brands they carry. Their prices are always great (the same sectional I purchased was on Wayfair for DOUBLE the price) and their financing process/application is simple as well. They also do a really good job of going over EVERYTHING so that there aren’t any surprises at the end of the purchase.
We are so very pleased with our shopping experience today at Mikes Furniture, in 25 years we have never shopped there and the store is a beautiful store we were able to order what we came in for as they were beyond helpful! Their inventory was displayed so nice I’m sorry we didn’t go here years ago as we, please check them out before buying from Turks or Ashley’s!! You will be glad you did! Happy Thanksgiving Mike and family!
I will be in the process of moving soon into a new place and went in to Mikes Furniture and browse around to see what would suit my needs regarding purchasing new living room furniture and accessories. The Salesperson named Tony assisted me and was very helpful he also showed me to the touch screen monitor in order view selections etc. and answered all of my questions. Based on my experience today and because of his attentiveness, helpfulness, professional good customer care that Tony did, I will be returning back and will be purchasing my new furniture from this store.Thanks Again Tony.
Ive bought several items from Mikes over the years and always return because they have a great selection to view in their showroom. I recently bought a new home and needed several items for various rooms. Greg was very helpful. I explained what I wanted, and he only directed me toward what fit my needs. He never tried to upsell me. As a result, I just kept going and ended up purchasing multiple items from the store and felt good about everything I picked.
My fiancé and I were in the market for inexpensive furniture that wasnt cheap or something that wasnt going to last awhile. We had heard from lots of family about Mikes and they were right! Mikes was everything we were looking for. We had been directed to the area of the store where the furniture had minor superficial imperfections and the area that more affordable when it comes to starter furniture. We didnt exactly have a huge budget to work with but the sales people were so nice and kept checking in to see how we were and if we needed help. They were so helpful and we found exactly what we needed thanks to the woman that helped us there. I would highly recommend Mikes to young couples looking for good quality furniture on a budget! Now we are anxiously awaiting the delivery and couldnt be more happy. Thank you!
Tracy went above and beyond helping me with my selection. Also keeping my kids busy while we finalized our purchase. I have called their office and everyone has been very nice.Best of all on my fist visit she was helpful and no pressure and I didnt buy anything. Other places get mad.
We had the ABSOLUTE best experience at Mikes!!! It will be our new go to store for everything in our home. Trace made everything so easy and went above and beyond our expectations!! I HATE furniture shopping due to sales being so pushy not here they let you take your time and when we were ready and needed help she was there.
We were in the market for an entertainment center. We went as far as Darvin furniture in Orland Park. I didnt like the quality of the overpriced one we seen there. Then we found another one there that just cost entirely too much. My wife didnt want to go to Mikes because she said they were too high. But I told her it never hurts to look. Well, we got there and found two that were priced well and Bill the salesman made it hard to leave without one. I wanted both of them! Long story short, it looks great in our family room! Also, sorry Bill! I didnt realize what time it was. Hope you didnt stay over too long.
Antonio was one of the best people I’ve ever been helped by! Very knowledgeable and has great interior design ideas. He was able to find the exact dresser and night stand I was looking for. Honestly looking forward to coming into Mikes Furniture in the future for more furniture!
Such a GREAT experience! My boyfriend and I were looking for a new bed/mattress and some living room furniture. Tony (Antonio) was so AMAZING. He was so patient while we laid on each mattress and went back more then several times to our favorites. He answered all our questions, offered. suggestions and was NEVER pushy.We ended up purchasing a King Mattress Set and 3 Couches........ I cant wait for them to arrive..... Thank YOU Mikes!!!!!!
This is the most incredible furniture store around! Great family owned business ran by Mike and Billy! Two of the most amazing people to deal with! Huge selection of furniture QUALITY and a great sales staff who truly care about their customers. You have to check it out!!!
Absolutely horrible experience! First time buying brand new furniture and couldnt have went much worse. Was told 6-8 weeks and ended up having to call repeatedly to find out when it was coming and of course didnt show until after 10 weeks and then sent the wrong color couch but yet the chair was correct. How incompetent are these people?! Yes Mikes Furniture wasnt in charge of making it but I still hold them responsible for any issues. At this point an apology isnt good enough, nothing but problems and having a baby next week and still dont have what I ordered in the beginning of June! I would never recommend this place!
Thoroughly enjoyed our visit to Mikes Furniture! Our salesperson Christina was very professional, courteous and very helpful we were very pleasantly surprised to see the large inventory to where we were really able to compare the items that we were interested in we did purchase a couch and mattress set... Well be doing business there again in the future
I purchased my mom a bed from here on Black Friday. Was told will arrive in 2 to 4 weeks, but actually took closer to 6 weeks. Went by to look at it and compared the pictures turns out got a whole different design and even looks cheaper. Wish I could upload the pics. This place a scam, will never spend another dollar here and if you do make sure you get what you paid for!
Really disappointing. I went in for livingroom furniture. My shopping experience was perfect, I found what I wanted for an amazing price. Upon checkout I was told 2-3 weeks. It was around the holiday so that was fine. Weeks went by...I called, they said 2-4 weeks and Ashley Furniture wasnt working on the holiday. I called again and the new person said 3-5 weeks. I was stunned..I told her what I was told uppn purchase, she said, No , your receipt say 3-5 weeks. I told her my paper said NOTHING!!! The line was blank, clearly it was added on the original after the fact. She told me she would look into it and call back. She did and said, Next week it should come in. A few days ago I called again...nothing. Today I got a call that it was in. I tried to schedule delivery...EARLIEST DATE is NEXT THURSDAY. I told her it would have to be evenings. She then said, I will have to connect you too Mike. I then told her weekends aee fine. My delivery wont come until next Saturday. I find this disgusting and deceptive.
My husband and I went in to buy a table because we had just bought a house and they had some sales. Literally when we where here this one dude would not leave us alone. Like stop being weird if we need anything we will ask. We had brought sample floor tiles to the store so we can match to our new color scheme, which was gray and cream. We found the perfect table in the showroom. We even color matched it with our gray sample tile we had brought and it matched perfectly. We ended up ordering the table and come to find out that the table is not in fact gray, but brown. Did not match our new floors at all. We even compared pictures we took in store and although they are the same style, the color is completely different than the one we recieved. Extremely disappointed. When we called to ask if we got the wrong table we were told it only came in that color and it was just the lighting in the showroom. If that was the case our sample tile wouldnt have also matched. They wont return it, what a waste of 1k+.
Very disappointed.. first and probably my last time shopping here! Don’t get me wrong the selection of furniture is great & very nice people! But when you order your bed in June, they tell you 2-4 weeks I told the guy I needed my bed by August 1st he said oh yea it’ll be in, payed off the bed last week and was told it would be here July 25th! I called today and was told it would be 3 more weeks. I move on Tuesday, what am I supposed to sleep on now? 7 weeks for a bed ? Ridiculous amount of time to wait. Something I should’ve been told since the beginning!
Bought a sectional from Mikes furniture today and recieved great service from everyone in the store. Greg was wonderful and answered any questions i had. My family has been getting furniture from here for years and my mom plans on going back in a couole days to see Greg again to purchase a new set for herself
Attentive and pleasant sales people. Large selection especially with the LARGE monitor they have to browse items not on sales floor. You can text or email yourself pics of the items you like! Super for remembering if you are shopping around. Really good experience here! Thank you Tracie!
I love this family owned business! With our family cost and has a major influence on what and where to buy...I have been able to find Great deals on some quality pieces of furniture every time I enter this store...the quality of thier customer service and selections of so many diffrent styles all in one place make it less time consuming to find the perfect piece..Love that the sales people really know how to help make a room all come together..I got very timely delivery service and love my leather reclining media group..awesome for movie time..
Took over 10 weeks to get the couch I ordered, when I was told 4-6 weeks. I ordered England before and it was delivered on time. Never got a call to let me know what the hold up was or any type of courtesy call to acknowledge it was going to be arriving later than expected. Now that I have the couch Ive been noticing a very odd smell in it.
We came into Mike’s looking for a rocker recliner that would suit the needs of my husband. With having multiple back surgies, just any recliner wouldn’t do. Our salesman, Greg aka: beard man or Greg from New Lenox, was AMAZING. He tried his hardest to find anything and everything we were looking for. Although we did not find exactly what we were looking for, we still walked out purchasing a drafting table and chair- an absolute impulse buy- but Greg was so great, we couldn’t help but make a purchase! We will be back to buy from Mikes Furniture. Even if I find an item from another store, I will be sure to go back and order it from Mikes!
If I could give this dump zero stars I would. My husband and I went there on Saturday to buy a couch and love seat that they had in their ad. The ad clearly said clearance prices PLUS either 24 months financing with zero interest of 5 % off if paid in full at time of purchase. We chose 5 % off. Besides us there were 3 other customers...we had a hard time tracking down a salesperson and when we did she was training someone and was not very helpful. When we decided we would like to purchase the set we were at the counter with the salesgirl and she added up the total. I asked her to please add in the 5% discount and she did. All of a sudden the owner comes out and right away has an attitude and tells us the 5% is already added into the price. I asked him to show me where on the ad does it say that and he couldnt ...instead he closed the ad real fast and told us thats how it is. So basically for $53 he was not willing to budge even though he knew that they either 1. Made a mistake or 2. Just didnt care. We politely told him we were going to pass and started walking away and he got very sarcastic and yelled Reading is a skill people. EXCUSE ME? How dare you...what kind of OWNER says that to customers? We were willing to buy something from your dirty, dusty store and instead of being grateful for a sale on a prime Saturday when your store is EMPTY , you got ignorant and insulting. Well needless to say we called another furniture store that had the exact same set and they were wonderful and friendly and we spent our money there. Never again will I go to this store. Guess he does not need money or business. Also beware when you are walking through here, they have floorboards set up in the middle between the displays and they were cheaply made and I almost tripped about 5 times. Lawsuit waiting to happen !
As a returning customer I will not bring my business back here! To start I am looking for a new couch and chair. As we walked back to the chair the gentleman pointed at the couch that we were really interested in and said. this one for sure we said yes and we showed him the chair we also wanted he quoted us one price and then changed the price on us and wanted to argue with us and call me a liar about the price he originally quoted me, as I had a witness there on the first price quote! Then he tries to save the sale and asked how we would be paying. You need to treat your customers with respect and instead of throwing out numbers you need to write them down like I did so we arent playing telephone when shopping for furniture!
Really bad experience DO NOT BUY THERE!!!! They dont have the furniture on time and they do not respect the contract time or the cancellation even if they dont have the item that u purchased in the time frame that they told u that will be in the store. Since February we purchase a sofa and 3 months later they can not give us the furniture and they dont want to give us ur money back. They told my husband that they dont care and that they have a contract even that the contract said that in 2-4 wks they guaranteed the sofa to be ready, they never call us to let us know what the sofa was ready and to pick up, UNTIL TODAY MAY 24TH THEY DONT HAVE THE SOFA. They are really rude ans bad service.
We had a wonderful experience at mikes furniture we visited Turk furniture, Ashley furniture, Darvin furniture and Bobs furniture on Saturday and received the best help and service from Tracie at mikes so we purchased our bedroom and living room furniture from mikes. Thanks Tracie for everything and all your help sincerely Abel and Theresa Benegas
Horrible customer service and CHEAPLY MADE furniture. They dont stand behind what they sell. If you do buy a warranty, be sure to really read it and NOT listen to what the sales person tells you. The staff becomes very ignorant when they realize you are aware of the shady business they try to pull. Id give it ZERO STARS if I could.
Tracey was so very nice helpful and very polite and friendly so was the other staff I would always recommend peoples to come to your store I was telling Tracey my father levie Ervins used to always get his furniture from your store thank you all for everything I was very pleased.
Total reviews rating 4.5
199 Reviews for Mikes Furniture 2023:
Review №1
2022-04-09This wonderful local furniture store has long been a favorite place to purchase furniture. They have nice options with lots of product that can be customized.The store is a bit dark and items are a bit close. However, the prices are wonderful and sales staff are very helpful.The delivery crew are fantastic! They are respectful of your property and take good care of the items in transport. The team places all items in location you choose. No worrying about how you will get it to your home. Reasonable delivery fees.The interior could stand to be refreshed and lighting could really be improved, but the prices cant be beat. Love this local treasure.
Review №2
2022-01-17Mikes is the place to purchase your household furniture for sure!!! Ive been to more than over a dozen places. You ask why so many??? I have mobility issues and most places dont have much I can get in and out of. But the reason I walked away from all these businesses was because of their sales people. Most were rude and insaulting toward my disability and even laughed at me more than once. Walked into Mikes furniture this evening and I have to say it was very refreshing!!! Everyone polite, not because they had to be, but because they are just polite people period. I felt comfortable and to be honest it felt like family if that makes any sense. You could tell something funny or just converse and no one took offense including me. I had no problem buying two rooms of furniture from them whatsoever this evening! Left feeling relieved the search for my furniture was over. I will definitely brag, brag, and do more bragging about Mikes furniture!!! Well made furniture is what I was searching for but common courtesy goes a long way with me and Mikes has both!
Review №3
2022-05-10Was just looking around & inquiring about specific furniture etc etc they make you feel at home while you’re there, give you a positive attitude and great vibes. Very niice customer experience~
Review №4
2021-09-01Mikes furniture is a wonderful furniture shopping experience. Located at 830 East Cass Street in Joliet. I got great customer service oriented store sales person service. I loved there 55 percent off sale going on right now. Big furniture selection to choose from 😀😀.
Review №5
2020-09-30We were shopping for a kitchen table and Mike’s Furniture was the first place we stopped. We found a great deal on a great table. Antonio was very friendly and gave us all of the information we needed about availability, delivery and the extended warranty. We went to four other furniture stores afterwards just to see what else was out there. We ended up purchasing the table from Mike’s. The warranty price and delivery were much lower than their competitors. We were able to complete our purchase over the phone. We are very happy with our purchase. We found some other pieces that we liked as well for our home and will likely be back soon!
Review №6
2020-02-08Our new couch is amazing!! Its exactly what we wanted and we got it for a great price.The gentleman who delivered the couch were professional and efficient.
Review №7
2022-03-20Super friendly. Linda was great. Got just what we wanted. Low prices
Review №8
2020-12-02My Husband told me about this place out of the blue, And My first impression walking in the Door was WOW!!! I shop at Ashley a lot and Mike’s had their furniture plus more!!!! I’m in love with this place and the associate her very kind and hard working. I was able to get my Amazing TV stand that Ashley couldn’t get me and time for Christmas and more. I Wish I can rate it even higher than five stars!!!! Oh before I forget the finance part is very easy! I will never need to shop anywhere else!
Review №9
2021-12-13I had been there like a couple of years ago with my wife and we was just looking around so today we walk in look around end up leaving with a really good deal spending a stack but got a discount to!
Review №10
2020-05-30If I could give 10 stars I would. After getting screwed over by Ashley Homestore, my girlfriend and I decided to go back to Mike’s and I was kicking myself after not ordering from them the first time around. Mike met us in the store and was personable, informative and truly seemed to care about our experience. He ended up offering us a floor model knowing that we were in desperate need of a couch. We picked it up today and it was wrapped very well so we wouldn’t damage it and once we had it we were so impressed by the quality! I will recommend all my family and friends to come here!Great business !