Wheelchair-accessible entrance
Yes
Metro Self Storage - Buffalo Grove in Buffalo Grove
Categories
Location on the map
Buffalo Grove, Lake County, Illinois, US
Accessibility
Phone: +1 847-272-7731
Site: https://www.metrostorage.com/loc...
Site: https://www.metrostorage.com/loc...
Opening hours
- Monday:9:30AM–6PM
- Tuesday:9:30AM–6PM
- Wednesday:9:30AM–6PM
- Thursday:9:30AM–6PM
- Friday:9:30AM–6PM
- Saturday:8AM–4:30PM
- Sunday:10AM–3PM
Comments (94)
Kimberly is great! Genuinely the best storage facility I’ve been at. They have a car deck so you can bring your car into the facility and use their carts without being exposed to the heat. Would recommend this place to anyone!
I am a Roofing and Window contractor located in Buffalo Grove Illinois and have been renting a space at Metro Self Storage at 847 Deerfield Pkwy in Buffalo Grove for almost 2 years now and I must say it has been an absolute FANTASTIC experience. One of the many reasons it has been so fantastic is because Kimberly the manager is unlike most people I meet in my business community.Kimberly makes me feel like I am a person who is cared about rather than just a number on a piece of paper that raises the bottom line by renting space. I feel she genuinely cares about the success of my business and will help me however she can when it comes to my storage needs and related business needs.I believe this is a tremendous reflection of the type of company that Metro Self Storage strives to be and the people they want to have representing them.The facilty is well kept and well lit at night and has a very safe home like feel about itEven the bathroom is ALWAYS super cleanIf you have a Storage related need, I STRONGLY RECOMMEND TALKING TO KIMBERLY AT METRO SELF STORAGE in Buffalo Grove.Thank you to the owners of Metro Self Storage for building such a FANTASTIC facility and brining such a FANTASTIC manager in Kimberly to my home city of Buffalo Grove!
The communication is excellent. The team is available to answer questions. The facilities are pristine. The floors sparkle as if they have just been cleaned. All areas have good lighting. A very well run business. I highly recommend this storage facility.
Joe was very helpful in solving my payment problems. He was very polite and nice The facility is super clean and very easy to get to my unit. I would recommend Metro Storage highly.
John was an excellent help today! Love his energy and very helpful! I always have a pleasure speaking to the employees there and Kim is always great as well.
Ive been very happy with Metro Storage. Clean, safe, well maintained, nice amenities like the indoor dock, and the friendliest service from Kim the manager.
Kimberly was amazingly helpful. She went over every detail and explained moving process. She was very friendly and patient, completely understanding how stressful moving can be. Thank you Kimberly.
Kimberly is fantastic! So helpful and accommodating. The place is very clean and and large, and very secure. I would highly recommend!
Had a great experience! Joe was amazing help gave me a tour of the place and how it all worked am very happy with the facility!
Talk to Jeffery! My bf and I came in to get started on our New Years resolution of renovating and updating our home and experienced most efficient and genuine customer service ever. Jeffery, our rep was helpful in providing multiple options within a great price range and provided some very helpful tips for moving. In addition to being very thorough, he was able to work with us in getting access to our storage unit in the same day. We came in hopeful and left happy. If you need quick and amazing service or even some great scented hand lotion, see Jeffery!
Kimberly and Patrick were very informative, professional and friendly. Facility prides themselves on cleanliness.
The store manager Kimberly is super helpful and actually helped me save money by picking the right size unit. The building is immaculate and is perfectly climate controlled. My storage unit is now the equivalent of having a “mini basement” without the hassle of worrying about water damage or critters or having to pay property tax on the space. It’s also a great location near major roads; access in and out with clean carts is a huge convenience. Pricing is also really reasonable- lots of great options based on your needs!
I had an amazing experience with Jeffey at the front desk! He was really professional. He gave us a tour of the facility. We were able to find our perfect storage unit. Thanks to his knowledge & customer service.
Kim, the manager, is awesome! She is great to work with and makes it very easy. Spotless facility. Would highly recommend!
When I was searching for a storage facility, I stopped by Metro and was greeted by a young woman who couldnt be more helpful. She was kind enough to give me a tour of the facility and was extremely informative. The price was competitive but the young woman at Metro exceeded my expectations before, during and after I finished storing my furniture.I couldnt be more happier with the decision I made.Also, I recently called with an issue regarding logging into my account and Joe was extremely helpful in trying to resolve my issue.
You will be treated like family. A pleasure doing business with them! Facility is super clean and bright and prices are reasonable. Highly recommend.
Very clean, secure and well kept facility. The staff is friendly and helpful. Well satisfied with my decision to do businesses with this company.
Our experience with Metro Self Storage in Buffalo Grove was truly outstanding in every dimension. The service by the manager, Kim was second to none, as she was affable, knowledgeable and most efficient. She walked us through the entire process, helped us select the proper size unit, provided us great pricing, and ensured that we knew how to access the unit after hours.As for the storage facilities, they were brand new, immaculate, sturdily constructed, secure temperature controlled units. The security was outstanding as well and the availability of hand carts made our experience a breeze, as it took us less than ten minutes from start to finish to access and load the unit.We highly recommend this facility and send special kudos to the manager, Kim.Ray & Gwen Ervin
Im very happy with my space and experience at the facility. Kimberly is always very welcoming and helpful with all my inquiries.
This place is always clean, well maintained and great management. Kimberly is the best and if you need any help she is the goto person.
No complaints, only praises. Facility was always clean. Service was outstanding. Kim and the staff were always polite and helpful.
Great experience, Joe was very helpful showing me units and layout of the property. Quick processing and move in!
This metro storage unit is a clean state of the art facility with a convenient Bay Area to help keep your thing out of the weather when moving
Joe stayed open after hours to take my payment so I can avoid a late fee and was very helpful to update my address. Thanks!!
The absolute cleanest place youll ever be in. Kim is super professional. You wont find a better price for all that they offer. Updated 5/2022. You still cant beat the price/environment combo here. Kim is makes signing up easy and fast.
Joe was very professional and friendly. He made the rental process easy and quick!
Well-kept clean facility, manager is great! Easy access with garage bays if needed.
Whether you are a complete novice about the process of putting your precious belongings in storage (like me), or a veteran mover and storage expert, this Metro Self Storage location will put your mind at ease. Not only is the building and the storage space absolutely spotless (right down to the handles on the moving carts), the rates are very reasonable, and the manager Kimberly Conrad is extremely helpful. She patiently addressed my anxieties about everything from how to the storage locks work, to selecting the right size unit. On the day of my move the elevators were even set to stay open to help the movers. I know that my things are safe and sound and that I can adapt as my storage needs change. I honestly did not look anywhere else because I dont know what could be better.
I was very pleased with how Kimberley helped us pick the right size storage unit and gave us lot options . It was really helpful because moving is already stressful as it is. She made sure we are ok with size and also helped me understand how much a unit can hold which was very helpful. I totally recommend it and facility is well kept and have multiple entries which makes things easier to get in and out quick.
Over the past couple of months, I was in the process of moving out of my house and putting most of my stuff into storage. I’ve twice underestimated the amount of stuff I have and as a result needed to add a second unit, then I realized on my actual moving day that both my units were going to be too small, so I decided to just go for a larger one to fit it all. The staff at Metro in Buffalo Grove have been so patient with me and willing to accommodate my moves in and out of units.The facility itself is extremely clean and bright, it feels very safe, and it has multiple places to unload so you’re not walking across the entire building to go to your unit (including an indoor dock). I highly recommend choosing Metro Storage in Buffalo Grove - the price is right and the facility is so much nicer than the other ones in the area!
From the first time we walked into the facility, we were met with pure professionalism by Kim Conrad. We had other locations planned to visit but once meeting Kim we realized we should store our possessions. Since that time, have met with Kim multiple times when necessary. She has gone out of her way to ensure she was doing everything within her position to provide what we needed.The conditions of this location are immaculate. We feel that is solely due to Kim’s efforts to keep the facility virtually spotless. Each time we have been there if she is not in the office she is out cleaning some part of the facility.We continue to recommend to those looking for storage that they contact Kim Conrad at the Buffalo Grove location because we know they won’t be disappointed. Very pleased customers. Thank you
The entire process was great. Received a call from the location and when I did arrive the tour and details on entrances was great. Also the covered dock is great!LOVED THE ENTIRE PROCESS! Thank u for having such great staff!
The best storage place around! Hands down. Staff was great (Kimberly is the best!), cleanest and most accessible facility, and the rates you can’t beat.
Staff is so friendly and helpful. Storage facilities are pristine. I don’t worry about my belongings at all! Rates are fair.
Kim and Barb made the storage experience simple and quick. Kim made me feel like I was a family member.The facility is extrodinarly neat and clean. You can store your precious things with confidence at Metro Self Storage in Buffalo Grove, I did!
I recently moved into the Metro Self Storage in Buffalo Grove. The facility is outstanding. It is exceptionally clean and secure. The staff (Kim and Marty) are professional, courteous and extremely helpful; the registration process was painless. I relocated from another facility with a different company and my experience with Metro Self Storage is far beyond what I experienced at the previous site (which I thought was fine). I could not be more pleased.
Clean, convenient, temperature-controlled, and reasonable prices are 4 good reasons to choose the Buffalo Grove IL location. But #5 is Kimberly, the Manager, who offers outstanding customer service, takes it seriously, and takes great pride ensuring her tenants and prospective tenants needs are met. Metro Self Storage Corporate office: you have an excellent professional here, and this customer appreciates it. Potential renters: thumbs up for Metro.
Kimberly is awesome! Really clean. Friendly staff!
Kim and Barbie are a delight when you walk in or call, most customer friendly...They are always able to answer my questions. The best place to rent storage. The facility is neat, clean and so pleased to be able to drive into a covered dock.I use this facility for work and personal.
This place is great!! We just finished move in today coming from a different storage company and I wish we came here first! Both kimberly and Marty were so helpful throughout this entire process and especially helpful with dealing with the other company. The facility is so clean, so nice, I don’t worry about our stuff being there at all. Super secure. Could not recommend this place more! It has been a great experience so far, so happy we found this place!!
We were renting a space at Prime Storage. They had a flood that has turned into a mold infestation. We drove by Metro and stopped in to check it out. We were absolutely amazed. Its clean and bright and the staff is friendly, knowledgeable and professional. The rental payment is less than Prime and basically many other facilities. Glad we moved over.
Kim, still continues to be a professional exemplary employee//manager at Metro.
Toured other facilities before ultimately choosing the Metro Storage facility on Deerfield Parkway in BG. Spoke with both Kimberly and Barbie. Both were very professional to deal with and very helpful when it came to trying to figure out what size would be right for me--not too small and not too big. Facility was very clean and well lit.
Super clean and secure facility with a great helpful staff !
Our family moved storage units due to a high price. When we came to this facility we noticed an immediate difference. Not only were the prices better, the units are new, clean, well kept, and organized.In addition, Marty is very friendly and goes out of his way to be helpful.Thank you again Marty! - Karen, Craig, and Alyshia
They rented me a unit for my business. I told them that I needed 24 hour access. The manager said that it wasn’t an issue. However once they got my money and I spent all kinds of time and money moving there. The manager said that she was not allowed to offer 24 hour access. However if I wanted to spend twice the money she could move me to outdoor access and allow me 24 hour access. After years of storage this is the worst place I have ever been too. I have moved out which cost me again but at least I am out of there
Clean and modern facility with helpful professional staff. Easy to come and go through a side door with a private key code. Prices are fair and they use one of the most secure locking mechanisms I’ve seen. Highly recommend.
Good service and help with billing. Clean and convenient facility.
Kimberly was super. She helped us thru the whole process. The original unit was suppose to be on the 3rd floor, but the city had not okayed the elevators yet. Kimberly found us a different unit which would be a better fit and also gave us a discount. She showed us how to do everything. When we left, we felt confident we would do fine. Thanks Kimberly.....
This location is perfect. Very clean. Price is great. Easy to get in and out of. Love being able to pull inside to unload. Marty is extremely professional. He did a wonderful job helping us find the right unit. Highly recommend.
Kimberly was awesome. Metro Storage was immaculate. Not a dust bunny to be found. Kimberly made it easy to rent even though it was during the pandemic.
Kims amazing! A great place to store!
Smooth like silk. Never had any problems
Kim runs the cleanest storage facility around. Shes great to work with also. I highly recommend the Metro storage in Buffalo Grove.
Awesome place, so clean!!! Kimberly is amazing!!!
Kim was great to work with. She was very helpful and knowledgeable. The facility is very clean and a pleasure to use! I highly recommend it!!
Never had an issue. Great prices.
This is a very clean self Storage facility and its rental rates are quite good. I especially like the enclosed loading/unloading area.
Great experience, Kimberly was very friendly, helpfull. She explained and show us everything.
Moved in on the fly (family). Marty explained the stored lockers options and showed us the lockers. He even helped them movers set up form the move into the unit. Far beyond what we expected. will use again if needed.
My experience was seamless. The people were very informative and friendly. Would recommend and facility was spotless.
Jennifer was amazing. Professional knowledgeable efficient and friendly. She made the whole process is quick and painless
Clean, covered loading bay right next to elevators. Can keep car/truck in the bay while you load/unload. Carts provided to transport items.
Kim the manager was really helpful and friendly
This storage facility is the best!! Staff is great and the place is immaculate. I’ve been very happy.
Absolutely the best. Super clean !!!Kimberly a pleasure to deal with.
Great place and Kimberly is super helpful
A beautiful place. Clean and organized! Kim and Marty are rhe nicest people and great to work with!!
The manager and assistant manager are both very professional . It was,a very pleasant experience renting there
Kim was great.... it smells clean in there.... nice and new..... great location and great start up cost....
Staff was always super helpful and available. Very clean and accessible. Highly recommended.
Well run facility....Very nice staff.... What more could you ask for....
Great customer service! Staff is super friendly and helpful! Great modern facility
Marty was fantastic, everyone was so helpful and friendly. Willing to accommodate any of your needs.
This location is extremely clean, well lit, convenient, and at a great price. And Marty was fantastic!
Clean building. Jeffrey was extremely helpful
Very pleased with the price and service! thanks a lot! Highly recommend!
Very well run, organized and clean. Staff is extremely helpful and friendly.
Great customer service. Clean units. Reasonable prices
Great price friendly staff self storage pretty self-explanatory
Clean. Friendly.
I would love to say thank you to Joel at Metro Self Storage in Buffalo Grove. He was so helpful and very kind with helping us out today. Love the Metro Storage so clean and well taken care of and great rates!
Kimberly was very knowledgeable and kind and helpful. She gave me a good understanding how your payment system is set up and what to expect on a monthly basis , and gave us clear directions on how to make use of the storage facility. Kimberly was very kind and considerate. I I could not help but notice how clean and well-kept everything is. I will recommend the storage facility to others.and I would give Kimberly five starsYours trulyMichael St.John
It’s very good storage, clean and safe I used 16 months. Kimberly and Patrick are very polite and helpful.
Total reviews rating 5
94 Reviews for Metro Self Storage - Buffalo Grove 2023:
Review №1
2022-05-23This is a clean, safe, easily accessible storage facility. Kimberly is a concerned and friendly manager who is always helpful and goes out of her way for her tenants. Today I met Joe who provided superb service. He even opened the office early so I could pay my bill on time. Five stars! Keep up the great work!
Review №2
2022-01-11I met with Jeffrey and he was incredible. He was pleasant and informative regarding prices, sizes and location of spaces that were available to rent. I have never rented space before and the whole process was so easy. The facilities are super clean even during winter, Jeffrey was concerned about dirt and salt being in the facility by the doors. I know he probably mopped several areas when I left. LOL Great experience and I highly recommend this facility to anyone looking for storage in the area.
Review №3
2022-04-12We were looking for a safe and clean storage space to store our daughterss things until she moved to an apartment. We were very pleasantly surprised when we dis cover Metro Storage on Buffalo Grove. Kimberly took the time to explain how the storage facility operated as well as provided a tour if the facility and outlined all of the services available. Her knowledge and expertise were immediately apparent to us as she helped us to select and set up the right unit for our needs.Here it is just about one year and we are elated with the service that Kim has always given us. She always goes above and beyond to accommodate our requests and she has been instrumental in helping us with our move. She always greets us with a smile and no matter what we need, she finds a solution. We feel very fortunate to have met Kim and engaged storage at the Buffalo Grove facility. We have recommended Metro Storage to others and to ask for Kim in particular. She is definitely a huge reason that we continue to use Metro Storage as she always ensures that we have a great experience.
Review №4
2022-03-052 THUMBS UP! This storage facility is the best! Kim and staff are great to work with. The storage areas and halls are extremely clean and well taken care of! We had a couple of units to use while getting ready to move, and they were very accommodating! We highly recommend BG Metro Storage. :)
Review №5
2022-05-13I had an amazing experience with both Nancy and Kimberly at the Metro Storage facility in Buffalo Grove. May is their busiest month but Kimberly worked with me to ensure I would be able to rent a unit. She was professional, courteous and understanding. The facility itself is spotless and easily accessible to its tenants. I would definitely recommend Metro Storage (and Kimberly) to friends and family!
Review №6
2022-05-09Location, price, facilities & Kim.Place is so clean and well maintained. Really like the enclosed dock area and there being multiple wheeled carts at all entries to help with moves.Kim was so knowledgeable and friendly. So felt at home right away (even before booking).Price is very reasonable and that is important as well.
Review №7
2022-05-21Great experience renting here! Kim was super helpful throughout the process, showed me the different storage unit size options and went above and beyond to make sure I was taken care of. Facility itself is safe, clean, and has a drive in loading dock, which is really convenient Would highly recommend renting at this storage facility.
Review №8
2022-04-23I can say that I have searched a lot and metro always has the best prices around. 2nd the management is always their when you need and always helpful especially at this location. Kimberly is the best I have ever had to deal with at one of these facilities and def recommend seeing her for all your needs. This company should know they are truly lucky to have someone like her running the show in their operation. Highly recommend this organization.
Review №9
2022-02-16There are three reasons why Im a repeat customer: the facility is clean, well-maintained, and has top-notch customer service. Kim and Jeffree are very knowledgeable, professional, and they really make sure that the customer gets the right storage unit for their needs. I have been to other storage businesses in the nearby area, and the difference is like night and day. This place is the best in the area, by far. They really care about customer service.
Review №10
2022-02-17Extremely clean and well run facility. Jeffrey was awesome. He gave us a complete tour of the facility and showed us the unit we were interested in renting. We rented the unit and Jeffrey made the process smooth and easy. This is a top notch facility with great customer service!!