McDonalds in Beardstown
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Beardstown, Cass County, Illinois, US
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Site: https://www.mcdonalds.com/us/en-...
- Monday:5AM–11PM
- Tuesday:5AM–11PM
- Wednesday:5AM–11PM
- Thursday:5AM–11PM
- Friday:5AM–4AM
- Saturday:5AM–4AM
- Sunday:5AM–11PM
McDonalds in other cities:
Worst McDonalds establishment I have personally ever been too. Horrible service from the time you place your order to the time you get your food. I havent met a single employee who was friendly or even knew how to do their job correctly. Save your money and more importantly your time and enjoy another establishment . Not all McDonalds are bad but this by far is the worst Ive seen.
Tired of being told to pull forward for 3 items just to make their drive time seem like they are doing a better job then they actually are, 1 out of 3 times the order is messed up and 1 out of 5 employees are rude. Very poor management. Do not recommend unless you want cold food thats not made correctly , poor attitude and a 15 minute wait. Someone should contact cooperate office very soon, the remodel isnt what they need, they need a whole new crew and management. Springfield McDonalds is 10 times better service than this and at peak times like lunch.
As a former employee, I would never recommend this place to anyone, whether youre thinking of eating here or getting a job here. Youre better off taking your money and your time somewhere else. So many things go on behind the scenes Im suprised the place hasnt been shut down yet. So in conclusion, if youre looking for old food, cold fries, and terrible service, then Beardstown McDonalds is for you.
This McDonalds is pretty decent, although I think the other one in town is better. Theyre good at getting the food out quickly here, and usually its right.I just have the bad luck of getting new people some of the time, so it takes longer than Id like. The other day someone new took my order for 2 iced mochas, and it took about 10 minutes to make. They turned out well, but it was kind of a long time to wait.
Nasty place, slow constantly getting orders wrong. Food makes you sick, most managers are very rude and inappropriate I stuck up for another manager while another manager verbally abused her about an iced coffee issue. Staff will talk about you to see how you will react, soda machine drinks like Sprite, coke, diet coke taste like BUBBLE GUM. Ive only ever been greeted, four times with friendly welcoming know you by name individuals. This place is 100% Disgusting, my own dogs wont even it.
Actually my rating is a -1 star...Dont go to this McDonalds after midnight..especially on a Friday night. If you do, you cant get any signature burger, any chicken sandwich (except a mcchicken),no nuggets, and no fish sandwich...the service was horribly slow, and unprofessional. Ill never set foot into the restaurant or waste my gas in the drive thru again.
Well, I was quite shocked when I went to the counter to place my order and was told she couldnt take my order I would have to use a Kiosk to place my own order!! Wont be visiting the Beardstown location again!! I am not an employee of McDonalds so there for dont feel like I should be doing their job!!
Total reviews rating 3.3
199 Reviews for McDonalds 2023:
Review №1
2022-07-06Seems like they don’t know customer service. No tray no tomato catch up. A few of the favorite drinks running out. They need to give training on customer service. We love to see more menu on fish and veggies.
Review №2
2022-03-22Cashier was rude and not wearing there PPE properly. I do understand that per company policy certain bills can not be excepted however when telling a customer this you can use more equivalent and polite ways to tell someone and if I am spending almost the amount of the bill and not much change would be needed then the bill should be accepted. My main issue with this establishment is the hospitality of the works first I did not get greeted upon entering. Then when I finally got the attention of the workers they were rude and unwelcoming. I will not be back to this establishment.
Review №3
2022-07-16Ordered a big Mac and it came with two Pattys and sauce. Missing quite a bit.
Review №4
2022-07-18They usually always mess up your order. A few days ago I ordered two pies and two drinks (an orange HIC and a sweet tea.) I didn’t receive a receipt (I asked for one) and when I got to the second window, they gave me a Dr. Pepper instead of my tea. I then said: “I ordered a sweet tea, not a Dr. Pepper.” The lady at the window told me that I would have to pay extra to get my drink replaced. AND THEN today I went with my mom, she asked for extra pickles on her sandwich and got it plain. She went back to get it fixed (again did not receive a receipt) and she heard the crew snickering in the back about her wanting her extra pickles. The sandwich came back a complete mess (I actually wouldn’t be surprised if they spit in it.) I’m not rude to fast food workers because I have worked in the industry but some of the kids that work at this McDonald’s could use a good chewing, with them being as rude as they are of course.And on that note, ASK FOR YOUR RECEIPT SO YOU DON’T GET CHARGED EXTRA FOR SOMEONE ELSE’S MISTAKE.
Review №5
2022-05-22The bathroom was clean one of the stall doors in the womens would not lock you had to use tp to hold it place.Try your drinks before your leave or get to far away. Ordered 2 large drinks - went to fill them and the spirte was flat and you could tell just filling it - so got a coke and a root beer to go. Should have tried them as well the coke was undrinkable flat.
Review №6
2022-07-15Waited 17 min to take my order. No one was in front of me.
Review №7
2022-01-19Well every time my daughter and I go there once we get home we are missing something, could be the fries, the chicken nuggets but is always something, and of course we dont check the bag this is our fault; but starting now we will do that. Other than that everything is good 👍
Review №8
2022-02-15Staff have always been very helpful with my orders and if there is an issue it was handled well.
Review №9
2021-08-02A double cheeseburger is called a Mcdouble, they will not take your order otherwise. The double cheeseburger tasted like a salt block, the french fries were cold shrunk and horrible. HOrrible service from start to finnish
Review №10
2022-05-07Ordered 2 burritos hash browns and an apple pie. They wanted me to pull over because the A.P. wasnt done yet.