Mattress Firm East Peoria in East Peoria
Categories
Location on the map
East Peoria, Tazewell County, Illinois, US
Service options
Accessibility
Payments
Site: http://stores.mattressfirm.com/i...
- Monday:10AM–8PM
- Tuesday:10AM–8PM
- Wednesday:10AM–8PM
- Thursday:10AM–8PM
- Friday:10AM–8PM
- Saturday:10AM–8PM
- Sunday:10AM–6PM
Bought a mattress Wednesday and it was delivered Friday. Excellent customer service in the store. He even helped my tired and fussy 3 month old sleep in his stroller while I tested mattresses. He seemed very knowledgeable about each mattress. Delivery was a bit early (which was fine). They were efficient and even tried to stay quiet while the baby slept. Most importantly, they called ahead so I had time to restrain my dogs.
I had a positive experience at the Mattress Firm in East Peoria,Il I had Betsy as my sales professional. She was great. Super helpful and patient. Love my mattress selection. Needed 2 new sets. And I love them both! The delivery was fast and super easy! I would recommend this place to Friends and Family. Thanks Again!!
Great experience and customer service! Todd was our salesman he was very knowledgeable and even worked with me on the price after he had already doubled their current sale. Delivery was fast and free we actually had to swap out the box spring for a lower profile box spring and they covered the delivery on that as well.
Walked in, was greeted immediately by Betsy. Betsy is awesome... very friendly, very easy to deal with and no pressure, which is wonderful. And I feel like we got a great deal, a queen mattress for twin price... free box spring and half price delivery... I highly recommend going to mattress firm in east peoria.
Jeff helped us out so much! We came in about 5 months ago and were skeptical about buying a new mattress. He was genuine, honest, and kind and told us to take our time making our decision. We just loved the Sleepys Slumber Pillowtop Mattress so much that we ended up coming back today and buying our brand new mattress. If you’re looking for an easy, pain free, and great mattress buying experience, I would recommend stopping by the East Peoria Mattress Firm and asking for Jeff’s help.
Just walked in Betsy came over immediately showed us around and was VERY helpful on getting us set up w a new king size bed. Her and Allen got us a delivery date did very good w us on fiancining. Would highly recommend to anybody was a terrific experience. Thank you so very much for all the extra work you did to get us our new bed. I will tell everyone I know to come to yall for a new mattress. Very happy customer great customer service.
We just purchased a mattress from here and it was such a smooth and pleasant experience. The saleswoman, Betsy, was awesome. She gave us our space and wasnt overbearing/pushy like we experienced at other furnitaure stores, yet she was very helpful and knowledgeable when we needed it. The mattresses have color coordination so we knew exactly which ones to test out and which ones to avoid altogether. Couldnt of left more satisfied! Great staff, great prices, and great options. Will definitely recommend this place to family and friends!
Jeff was super helpful. Explained different types of mattresses and was very mindful of my budget. Bought a pillow on first visit. Did some homework on the mattress and went back a second time to make my mattress purchase. Jeff gave me a great deal. I would buy from them again just based upon customer service. Thanks for making a major purchase a pleasure.
After a several month search and feeling like we tested hundreds of beds, we finally made a decision that Mattress Firm was the best! Todd, located in East Peoria, IL was absolutely amazing, knowledgeable, not a pressure salesman but helped with absolutely everything! Give that man a raise! Beautyrest Black.. we look forward to your delivery on Friday!
Had a great hassle free experience here! Mike was very knowledgable about all the products. He helped us make the best decision and we got a great deal too! We went with an adjustable frame, which we would have never thought wed need. But it took so much pressure off my back.Check out, delivery and set up was a breeze!
I will never buy another bed from anywhere else again. I needed something fast, something decent and I was on a budget. Mike Mitchell made sure to get me exactly what I needed within my price range .no pressure..no gimmicks. He was friendly, knowledgeable and fast. I didnt have to do anything at all. He even checked in with me after it was delivered to make sure I was satisfied. Highly recommended!!!!
Had the best buying experience ever thanks to Jeff Hayles at Mattress Firm in East Peoria. Very professional and helpful. Jeff takes a customer first approach. Ive been in a lot of sales situations where the salesperson is pushy and aggressive, but this was comfortable and easy. Couldnt recommend a better store or salesperson than Jeff Hayles.
I bought two mattresses for my guest bedroom pop up daybed. The salesman & manager, Mark Higdon was very knowledgeable and easy to work with. The beds are great! The kids fight over who gets that guest room when they visit. The mattresses are very comfortable. The price was right. It was a great easy experience!!
10/10/17: Purchased a queen mattress set earlier today from Todd Dikeman @ the EP Mattress Firm. He was GREAT to work with. Very knowledgeable about the many offerings and directed us to the right mattress for our needs. I would definitely by from them (and specifically Todd) again.
The absolute worse warranty claim process Ive ever experienced. Totally unnecessary steps to file a claim. Also... All the positive reviews on here were given with the reward of a better price. (Example)- if you give us a positive review right now I will give you a extra ?% off . Super shady business practice.
Total reviews rating 4.9
148 Reviews for Mattress Firm East Peoria 2023:
Review №1
2022-02-06We had excellent assistance when we were shopping for a mattress for a guest room. Allen and Eli made the experience fun. They were very helpful and we are looking forward to the delivery of the mattress. They are truly fun professionals and very knowledgeable
Review №2
2022-02-08My boyfriend and I had never bought a mattress before, but had a wonderful experience finding one today. It was quick and easy, and we were surprised to find an amazing one within our budget!This place is awesome- we will certainly be buying from them again. The deals here are great, and no matter what youre looking for, they have something for you.They have wonderful staff as well! Eli was incredibly helpful and personable :) He helped us find out what kind of bed we like, and helped us find a bed in our price range. We will be sleeping much better thanks to him! Thanks Eli!
Review №3
2022-02-26Our experience at Mattress Firm in East Peoria, IL was great!! The sales representative, Allen, is very informative and knew the products very well. I can truly say that we have never had a mattress sales representative this knowledgeable. Once Allen discussed the different mattresses and bases he allowed us time to discuss amongst ourselves. No pressure at all. We made our decision and qualified for no interest!! We highly recommend Mattress Firm!!
Review №4
2021-07-18Were greeted in a friendly manner immediately upon entering by Jeffrey, who answered all my questions and got us scheduled for our new bed delivery very quickly. It helped we knew what we wanted, but I could tell her valued our time, and that is important to me in a salesperson.
Review №5
2022-07-31Eli was very nice and helpfulExplained everything very good for usVery nice experience
Review №6
2021-08-09My husband and I went to the East Peoria store to buy mattresses for our daughters new bunk bed. We arrived at the store 20 minutes before they opened on a Sunday and Eli was kind enough to let us in early. He walked us through our options for mattresses and when we decided what we wanted, he realized they were in stock at the East Peoria store. He offered to bring them over from the Peoria store to the East Peoria store himself as the warehouse delivery wasn’t working. On top of that, when I went with my daughter to pick up the mattresses, Eli walked them both to my car for me and loaded them up. He went above and beyond and you rarely experience customer service like what was provided by Eli. He’ll have a return customer. Thanks for all your help Eli!
Review №7
2021-05-18Great experience. I knew what I wanted when I came in and there was no pressure from the associate to purchase anything different. This is something I appreciate because I do my research before I walk in to make what I consider to make a major purchase. Base/box springs came when expected, before the mattress. The mattress came about a month and a half before promised, which was great. This is a store I would recommend and do.
Review №8
2019-07-15The great reviews were one of the reasons I chose Mattress Firm for our mattress purchase. I specifically worked with Allen at the EP store. He was super helpful, knowledgeable and took his time showing me/explaining to me all of the different options. When one part of my order did not work out and we had to return the item, it was no questions asked and an easy return process. I highly recommend!
Review №9
2020-01-19I bought a mattress here last month. Betsy was my salesperson, and she was wonderful. She knows a ton about mattresses and was able to help me select one that my son loves. She was patient, genuine, and knowledgeable--and she gave us a great deal! I also appreciate that I never felt pressured to buy.
Review №10
2019-01-07Allen was absolutely great to work with! He took the time to help us find what we were looking for and we are now loving our new mattress. Highly recommend going in person and testing before making your mattress purchase.