Massage Envy in Oak Lawn

Review №1

2022-02-23

First 3 visits where the best and I actually was very happy with their services. However the last time I was there for my 90 minute massage I have to say I was obligated to cancel my subscription and never go back again. My therapist was wonderful but the smell of cigarette almost made me vomit. I have never experienced this before. I hope no one has to go through a massage with a horrible smell of cigarettes. This was the worse experience. I sprayed Fabreeze while my therapist let me change and the smell of old cigarettes never went away. Dear massage Envy. I sent you guys a review and you guys never reached out either. I hope this review helps the facility to keep it more clean and smelling better for your future customers.

Review №2

2022-04-20

I really enjoyed my time here. I havent been since the pandemic but Im feeling comfortable about returning now. Im not sure of my previous therapist is still there as he was knowledgeable of my sciatica/arthritis issues but of not, I am confident that this staff is able to provide the treatment necessary to help restore my health & wellness. Always clean & everyone is polite. Looking forward to coming back.

Review №3

2022-04-24

This location has very friendly technicians and awesome service! Make sure to book ahead of time considering how busy this place is. They also have a wait list which has come in handy for me on multiple occasions!

Review №4

2021-12-05

Paris is the best. She is the reason why I signed up for a membership. I’ve gone to massage envy quite a few times but never cared to sign up until today having a massage with Paris. I walked in with the worst amount of pain and stiffness in my back and neck and after trying so many over-the-counter products to relieve StiffNess nothing helped. After a 60 minute massage she was able to work out any pain or stiffness that I walked in with. I will only ever go to her. The deep tissue that I got was a little bit painful but such a necessary pain that eliminated all of my discomfort. Hands-down the best massage I’ve ever had

Review №5

2021-04-28

I’ve only visited this location once for me and my aunt to enjoy a day of relaxation. The therapist was very inexperienced and I felt I was tickled instead of having an actual massage and left feeling worse than I came. Now I decided to give them a second chance for my aunt’s birthday. I booked for today two weeks ago to only find out they canceled her appointment this morning due to the therapist not working that day. I asked if there was any other availability or anything that could be done and basically nothing could be done expect to reschedule for the following week. Now that would have been fine if she was not going on vacation next week. So I asked for any accommodations that could be made due to this being their fault and she told me no. I asked for management and conveniently the manager had stepped away. I would NOT recommend due to the lack of even empathy that your facility was the reason for any inconvenience

Review №6

2022-02-18

Candice...I see the response is NOW to work on a resolution,when a resolution should have been worked out then for not one but 2 unsatisfied customers...and they probably only doing that because you gave a bad review....otherwise it would probably be business as usual...so where is the nasty therapist and manager are they still there?...Im asking cause I have a gift card for services and now I dont know if I even wannan bother to use it...

Review №7

2020-11-12

I love the Oak Lawn Massage Envy. I have been to a few other locations and this one is the best! The front desk is professional and courteous. I have had both facials and massages at this location and they were awesome. Everyone works hard to make sure you have a great experience. They are very clean and even during this crazy COVID time, I feel very safe going there.

Review №8

2020-11-18

I love Massage Envy. I received a 60 min massage with Connor today and it was AMAZING! He was very professional and communicative with great attention to detail. The front desk staff is always a pleasure and go beyond to answer any questions and book future appointments.

Review №9

2021-02-21

Great customer service, I see Jane for my facials and Alan for my massages.Theyre talented and really care about your needs. I was convinced after one visit , and bought the membership for monthly facial treatments . The price is amazing for what you get , so I highly suggest getting the package if you live in the area .I make sure to bring cash for my gratuity, no less than 30% if youre only paying 65.00 for a facial. Ive paid on average 100-125.00 for facials and 150.00 for massage in the past and this is a much better service.The place is clean and very nice. I highly recommend this location.

Review №10

2019-06-12

This place is amazing ! I had a facial with Jane and Haley and they were awesome. I would recommend this pace to anyone looking to relax and/or remove some body pain. The front desk were super friendly and engaging. I signed up for the wellness membership today because of the deal they have going for the enrollment fee. The manger, Brittany, was also super helpful with situating a issue with my gift card.