Wheelchair-accessible entrance
Yes
Massage Envy in North Aurora
Categories
Location on the map
North Aurora, Kane County, Illinois, US
Accessibility
Wheelchair-accessible toilet
Yes
Amenities
Toilets
Yes
Planning
Appointments recommended
Yes
Phone: +1 630-907-6100
Site: https://locations.massageenvy.co...
Site: https://locations.massageenvy.co...
Opening hours
- Monday:9AM–8PM
- Tuesday:9AM–8PM
- Wednesday:9AM–8PM
- Thursday:9AM–8PM
- Friday:9AM–8PM
- Saturday:9AM–8PM
- Sunday:9AM–8PM
Massage Envy in other cities:
Comments (153)
I recommend going to the North Aurora location. I highly recommend Cody. Great for deep tissue massages. He takes his time with his patients and is very professional and overall a very Pleasant Individual.
Ashley was awesome… I told her exactly what was sore and what was hurting and she work things out very well. The front staff was very upbeat and made me feel very comfortable checking in and getting through all the paperwork.
Walking in makes you feel instantly peaceful. They have done great with safety protocols. Every massage I have with Alissa is amazing. She is wonderful and completely responsive to your condition at each visit. Edited 2/8: Ivette is WONDERFUL. I highly recommend scheduling with her. Super responsive and very skilled.
Joey is the absolute best therapist! He customizes each session according to your needs. Each experience is tailored and he is a pro at restoring health and balance!
Itzel was amazing, she explained what products she used & what would be best for my skin. The best facial I have ever had. Definitely worth the trip.
Cody is the best… anytime I have a problem he takes his time and works the area. I always feel better after I get my massage.
Cody is Absolute best therapist I have ever had. Very professional. Absolute stellar deep tissue work
Mariah did everything I asked and the massage was amazing. Very professional and the overall experience was amazing. Will def. Be coming back.
Denise is great. She knows how much pressure to apply, hears and understands customerneeds. Highly recommend her services.
Brenda did a wonderful job! I often have trouble finding someone to be firm enough with massage pressure, but she was amazing. She really worked out a lot of what was painful for me and I feel much better today.
I have always had a wonderful experience at every Massage Envy but the North Aurora one is closet to my home. Mariah is my favorite massage therapist and she is just amazing. I highly recommend Massage Envy for facials as well. Im very happy with all their services.
I’ve never had a stretch session like this before! It was like I was having physical therapy! Brooke did a great job of explaining each stretch and showed me exactly how to do it. Her massage was great too! The only negative is that she told me I should come back in 4 or 5 days to stretch again so I would’ve loose the gains we made but there was no opening for anyone to give me stretch for 2 weeks!
10/2021 I received a massage from Laura and wowzers......she got into all those nasty knots and voila they disappeared (not magical she had her work cut out for her). I felt 100% better after the massage and Jessica in the reception area is great, very friendly and knows her stuff 😉.9/2021 Regina is great, she went deep into the areas where I needed relief. I will definitely return and recommend! Front desk was great, greeted me and was very polite and attentive!
Mariah is great-shes the main reason I always come back! I have referred her to many of my friends and family and the ones who go always agree with me! I like Mariah because she is able to get my trouble spots with the right pressure and I always leave being relaxed and pain-free. Im not sure on what pressure she uses, I just know she gets it right everytime. The overall facility is nice, clean, and relaxing. The encounters with the front desk staff have always been nice and inviting as well.
Cody is an incredible masseur, I highly recommend him. He listens to understand and works with you to help you meet your goals. My massages by him are an excellent complement to the cycling and yoga I do. Since going to Cody I’ve had relief of chronic pain in my left hip and lower back from an old injury. Also, the front desk staff are always friendly and efficient and the facility is clean and relaxing.
Cody is amazing!My lower back has been hurting since I fell a few weeks ago in the snow, my legs and feet, and my shoulders were all tight from walking and sitting at work.Cody knows his work and how to make your muscles respond where they hurt so you can heal. If it weren’t for Cody I wouldn’t be able to keep moving normal.
The staff at the North Aurora location are great. The front desk staff are always friendly and helpful, and contribute to a great overall experience. Mariah is the therapist I see, and she is so friendly and great at personalizing the massage to what her clients need. I have never had a negative experience at this Massage Envy.
I had Laura for my massage and she was fantastic! I am recovering from rotator cuff surgery and she was very accommodating to some of my limited movement. She also quickly found the troubled areas and focused on them to work those muscles out! I highly recommend Laura for anyone that is needing a good relaxing massage and a little extra TLC in specialized areas!
Been a longtime client and plan on staying one for many years to come. My therapist, Lauren, is absolutely amazing. She always does a wonderful job of unlocking my back and legs. She’s very friendly and has a wonderful personality that always puts me at ease. She’s simply the best!Jessica greeted me as soon as I stepped in the door. Like Lauren, it’s always great to see her. Very friendly and helpful. It’s always a pleasurable experience coming to ME North Aurora, IL!
Mariah B. Is an amazing MT. She listens and identifies what I need. I always leave feeling relief from physical pain.She is the best after 30 years of experiencing therapists in 3 different states.
Cody is so experienced and professional and always he does a great job afterwards he may feel a bit sore but it’s well worth it
Always a positive experience. Laura is an excellent massage therapist! Ive been going to her for years, so she knows my needs. Ive had massages with other therapists at this location too, which have also been great. Front desk staff is always friendly and helpful. Since I get a massage every 3-4 weeks, the monthly membership is worth it for me. I actually save money.
This location has employee reliability issues, 2 massages canceled in a row due to call offs. I recommend making a trip to another massage envy or another business. Not a good location
The place to go for a great massage therapist. Ive had 3 and all have their own styles of massage technique. Highlly recommended😉
I have been a member here for over a year! I thoroughly enjoy my experience each and every time I go in for a massage. Cody is an amazing masseuse and finds tension in areas I didn’t realize was there. I always leave completely relaxed and looking forward to my next visit! I highly recommend Massage Envy in North Aurora!
The massage was great although I went to pay and I was told I could use the bonus cards that came with my gift cards. The employee used my gift cards for the purchase and gave the other cards back telling me to use them a different time. The problem is that they expire. I was told it can’t be fixed and my cards were kept so it could be fixed by the manager. I’m waiting for the manager to call.
Had another amazing massage with Julia! I suffer from plantar fascitis and I can walk without pain after she worked on my foot. The front desk ladies are professional. Emily is very informative on product knowledge and membership details. Great experience!
We have couples massage every two weeks with Kathleen and Cody and they’re both absolutely fantastic! The environment is quiet and relaxing. Very professionalThank you both for all you do!
Jose was very thorough and knowledgeable. I am having some neck pain and after one session I noticed a difference!
Alissa is wonderful! I have seen her twice now and will continue to do so. She made me feel very comfortable and relaxed. She listened to my concerns and hit all the right places to help relieve some tightness. I feel so much better after seeing her. She really knows what she is doing!
Julia is just fantastic. She is always friendly and professional. If you have physical issues she will work with you to make the massage comfortable. I always enjoy my massage.
Ivette, is one of the most calm and level people I have meet at massage envy. (Great therapists)Jessica is the best manager Ive met. She calmly and tactfully walk us through the covid problem.Thank you BOTH for you professionalism and kindness!
One of the worst massages I’ve ever had. Massage therapist didn’t introduce herself. It felt like she was as falling asleep during the massage she was going so slow, I actually thought it was a joke at first.Front desk was professional and very nice.
Katie was super friendly and nice. The whole staff was will definitely be coming back.
From scheduling my appointment with Jessica, through completing a Great massage with Julia, my experience was amazing! These two go above snd beyond to ensure a great experience every session: I’d highly recommend this location because of them!
I am always pleased with the cleanliness of the North Aurora location and with Julia that does my massages.
Julia is a powerhouse! Knows exactly what needs to be done to stretch a d relieve muscle tension. Fantastic service all around from check-in to leaving. As an Oncology Exercise Specialist, I workout several times a day, 4-6 days per week, so my body needs the expertise to keep me limber. I highly recommend this location.
Julia is wonderful. My 11/2 hour massage is so amazing. She always listens to my requests and is so very kind.
Great Massage, only issue I had was at the front desk. The receptionist miss heard my tip amount and with everything being done electronically/paperless I didn’t realize until I received the emailed receipt. It’s so hard to hear people with masks on. I wish they could show you the details of your receipt on their iPads while checking out.
Brooke was awesome! It was the best massage ever!!
I have had nothing but great experiences at this location. The front desk staff here is always friendly, fast, and amazing. The ladies always seem to be in a good mood. All of the massage therapists are amazing. I have never had a bad massage here. They are all very professional and courteous. There are a variety of massage options (different pressures, aromatherapy, etc.).Now, I had to give 3 stars, but thats not to take away from this location and the folks who work here, as there is nothing negative to be said. The corporate policies for Massage Envy are the downfall. I do not recommend getting a membership unless you are absolutely sure you can keep up with your monthly massages. If you get behind, they do not offer reasonable means to catch up and you just end up throwing money out the window. I have been a long time member and just recently cancelled my membership due to this. They also make it quite difficult to cancel. I highly recommend coming here for one off massages, but dont sign on that dotted line!
I love my therapist Lauren so much! She understands my trouble areas and adapts her therapy to fit what I need at the time. I highly recommend her!!
Loveddd ivette ! she was able to work out on my knots and tension without doing too deep because she knew that it was my first massage in awhile. I felt very relaxed!! great therapist for sure (: 5/5
Janet did an amazing job releasing my muscle tension and finding other areas that needed focus!
Julia is a gifted therapist who always makes me feel more relaxed and healthy. Jessica is consistently professional, friendly, and helpful at the front desk. Thank you.
My therapist Janet, literally fell asleep during my massage. I thought she was having an episode, I was worried. I kept watching her( I was on my back for a neck massage at the end). She was nodding off, it really was a terrible situation. I couldnt believe what I was experiencing, very shocking! I have been a member for a couple of years now. I told the front desk and they comped my treatment. So today I went back and my therapist Ivette was great! Overall, I like the care I get, they are always friendly and apparently willing to work with you.
During my massage, my therapist Janet sat in an office chair the entire time. She kept stopping, and when I would look up her eyes were closed and she would be sleeping! This happened multiple times during my 120 minute ordeal. Normally Im not one to complain but this was the most bizarre experience Ive ever had. 2 hour massages are expensive, and this is what I got.
I always enjoy getting a facial done with Anabel because she is good at it and I feel like she goes above and beyond the call of duty. Your receptionist Natalie is a sweetheart, she makes me feel welcome, great communication skills and on top of it shes got an Angels face.
Love this location! The Asley at the front desk is always helpful and Christina gives a wonderful massage.
Denise is absolutely phenomenal. She has such a healing presence and I feel relaxed and much less sore after a session with her. She’s amazing.
I booked a full-body massage for my husband as a surprise with Mariah C. at the North Aurora location. When he was all done, I was really disappointed to find out Mariah failed to complete a full body massage. When she stepped out of the room she told my husband “keep your shorts on, I won’t be doing your calves or legs, today.” Very disappointed in this experience with massage envy. Also very disappointed when the manager called and justified the therapist and had no resolution to offer, she instead made it seem as if I needed something from them, when it’s their therapist who failed to provide a service.
Had a great experience. My therapist was Lorena and she was AMAZING. I dont get to have a massage very often but when I do I want it to be really worth it and it was. The facility is clean and looks newer. The bathroom was clean (always BIG with me). Parking wasnt a problem - although I went on a Monday so cant comment on what it might be like on a busier day.
Staff was courteous and the massage therapist hit my sore spots with the right amount of pressure. She continued to check with me on the amount of pressure which was excellent.
My massage therapist Brenda is awesome! I feel 100% better after working with her and she is teaching me how to better care for myself.
I liked it a lot Im happy Ill come back of course 🤩 very professional 👍
Love that they have a separate waiting area where they give you a warm neck wrap before you go in for your massage. My masseuse did a great job and checked in to make sure the pressure was good. The only downside was that she only massaged my head for about 10 seconds.
Christina was great. She listened to all my concerns and pain points and was able to taylor my massage accordingly.
Paige and the two ladies at the front desk were very generous and pleasant. They explained everything to me about the skin care, facial, and the prices.
The massage therapist did a great job finding my most problematic areas, and loosened my stubborn muscles. Their new membership rates/agreement is very reasonable. Will be coming here at least once a month, and I encourage others to as well! Staff is also friendly, they make you feel at home.
Cody is the best. Hes been my deep tissue therapist for many years now. So great at releasing all my knots and tension.
I have been going to the North Aurora location for years every 2 weeks. The front desk personnel are always professional and my favorite deep tissue masseur is Cody!
My boyfriend and I went here to get first time massages. We got the deep tissue massage. They asked us what issues we were having, and I said my lower back so the massage therapist made sure to target that area more. After the massage, it felt a little better even though I thought it would help with all of my pain. The therapist gave me suggestions on how to sleep better to make my lower back pain better and it helped. They payed attention to my needs so I would go back again.
I have come here 6 times and the massages have been good but not great. However, if you are looking for a really thorough deep tissue massage, I would highly recommend Sidney. Albeit a slightly painful experience, Sidney was able to target all of the trigger points in my legs, back, and neck. As a runner, she completely restored my mobility. I plan to request Sidney exclusively for all future appointments!
Jose did an amazing job! I’d highly recommend.
Great location and personnel. Have recently visited and will be doing so again with a future appointment.
I came here for a facial to try it out and decide if I wanted to become a member, since my regular esthetician moved out of state. Front desk advised me it would be 115.00 (non member) for 60 minutes.I have to say it was by far the worst facial I ever experienced. The esthetician, whom I believe her name was Anabel, since there was no introduction, seemed to be in a hurry, my appt was at 6:45 pm. She finished at 7:33 pm ( what happened to 60 mins). It was rushed, and I dont know what kind of customized facial she gave me, since she never explained the process while doing my facial. I will def not become a member after that.
Denise was great, listened to what I wanted and executed to a tee. Front desk attendants were friendly, attentive. overall great experience.
My mom was coming from out of town for a couples massage with me, and they called me two hours before our appointment to say that there was a scheduling conflict with one of our massage therapists and they were not able to accommodate us. Very unreliable, and unbelievable that they didnt know of the conflict until two hours before the scheduled appointment.
I never had a massage before the one I had here last month. I loved it, wasnt uncomfortable at all. Everyone I dealt with were extremely professional and kind. I would recommend to anyone looking for a good first experience or monthly treat. 10/10.
I joined a gym last week and tried to run in the natural shoes (the ones with the toes). Yikes! Strained my calves and could barely walk. I had two services with Shannon and I feel great. She has strong hands and she is focused on the massage and how I am feeling. I have been to other places where the masseuse talks the whole time. Shannon does her work well and let’s me enjoy it! Now I gotta figure out where to buy some new shoes…..
Katie, Was amazing! The best massage I’ve ever had
Denise finds the right spots and takes the time to work them out.
Had a great massgage with Lauren! The ladies at the front desk offered me a tea and a place to wait. Lauren was just amazing. I have problems with stiffness in my neck and shoulders from stress and working on a computer and she did a great job of stretching me out.My husband recommended different a different masseuse who already had someone booked at thev time I wanted so I was hoping for the best - and I got it. I recommended my husband try Lauren before he tries his masseuse again.The location was clean. It seems new.
Cody is the best deep tissue I’ve found in the area !!I plan to be a regular!
I am a member of Massage Envy, and I was trying this location out for the first time. I called last week (Friday) to schedule an appointment for Wednesday at 4:30. It was scheduled with no problem. On Sunday, I received a call that the massage therapist would only see me on the hour, as if she saw me on the ½ hour, she wouldn’t be able to have another client. I was asked to change my appointment time, which does not work for my schedule. So, my appointment was cancelled. Very disappointed with the scheduling team and therapist.
Evette did an amazing job. It was one of the best massages I have gotten at ME in the past year.
This is the place I go to every two weeks. sometimes scheduling gets mixed up. Deidra, is just the best! Got the scheduling issue all straight, she always does. Eileen she is the best. I give her honey, so mention the honey guy when you schedule with her! All of the girls are just great there!
Ivette is absolutely professional with great knowledge. Love having my therapies with her. Thank you for offering great service.
My massage therapist Julia is always doing a good job. I’m always feel good after my massage.
Cody was great. Guided me on whole health awareness so I can feel great
Brooke is an excellent massage therapist- really personalizes the experience. Adore her!!
Brooke is Professional , knowledgeable and gives very therapeutic massages . Thank you Brooke !
I love seeing my therapist, Kaitlin! She has helped with my low body pain by getting out tension and knots. I always doze off. Excited for my next step session already!
Cody is the best therapist I’ve ever had in over 3 decades of massage therapy!!
First time I had an appointment scheduled and they called day of to say they needed to reschedule due to a therapist having called in. when I stated I didnt know when I would be able to reschedule due to having a hectic schedule, I got one apology. Ive been in the industry long enough to know that this is the time that offering a discount or an add-on, goes a long way. dont think Ill be back.
Thanks to Massage Envy for sponsoring our Bliss Creek Living Event. We appreciate the free massage services and free samples! I’m also a member at this Massage Envy and want to give a “shout out” to Cody.
This was my second facial from Paige, and she is awesome! I was super relaxed and my skin came out feeling great!
While every massage therapist there is awesome, the company itself looks to nickel-and-dime you for everything it can. Their policies are unethical and the company as a whole cares more about itself than its consumers.
I had a great massage therapist. Just a few mins late, hubby said his therapist was quite bad. His neck hurts. I wish I had asked the name of mine.
Have been going here for 7 years and always happy with whole experience. Therapists and front desk are always great!
I really appreciate Cody as a great massage therapist. I rate my experience as a five.
Cody does a great job of understanding where to focus and applies the right pressure. I would highly recommend him!
The staff is friendly and helpful, and it is a great relaxing environment. I have had several massages and facials here, and all of them have been spectacular.
Brooke is always amazing! Highly recommend her!!!
The best Massage Envy location Ive been to. Never had a bad massage their and have seen many of the massage therapists.
I have never been so angers by a place of business. This massage envy is terrible at getting people in trouble. They are very unprofessional. Told my son something that should have never been told to him. This place sucks.
Julia was amazing! So sweet and super nice!! Definitely left feeling better!!
I’m a fan of the massage and had my first facial here yesterday. I’ve had big money facials at resort spas and I think this was just as good. Thanks Lauren
Denise is unbelievable I always feel great after deep tissue massage
Brenda was amazing!! Definitely coming back to see her soon.
Always have a great experience here! Shout out to Laura for always doing such a great job (:
Very nice front office assistance, and good service for my first massage.
I see Alissa and she is a awesome masseuse. I always walk away refreshed!
Cody is a wonderful technician who really tries to make you feel better than when you came in!
Front desk attendants are super friendly and the massage therapists do really great work!
Very good massage. Friendly staff. Highly recommend Regina!
Brooke was amazing! Very attentive to detail and very professional.
This place is awesome!! Everyone is so nice and friendly. I try and see Victoria every three weeks, she is amazing!
In and out. And sign up too. No personal feel. Bug business. They must have tired hands for all the people back to back. Wait to come in, rush to get out. Hr message, 45 worth
Im a member. The monthly massage is an awesome way to relieve day to day stress.
CODY WAS VERY PROFESSIONAL. HE LISTENED TO MY NEEDS AND COORDINATED THE MASSAGE ACCORDINGLY. VERY RELAXED AFTERWARDS.
Very clean and relaxing atmosphere. Staff is very friendly and helpful.
Always treated with much special care. Sweet staff ! Everyone is always so friendly! Been a member for years now
Ivette is amazing. If you like a lot of pressure, visit her.
Perfect place to relax with a massage and get any skin care needs done! Love it!
Great job - relaxing- keep up the good work
Great at his job..
Joey was excellent would highly recommend!
Laura was very professional
Mariah is the best!!
Julia is awesome! Thanks!
Brooke is always great!
Stephanie at the north Aurora location is THE BEST!
Super professional, courteous and clean.
No hooks in the restrooms to hang your coat, hat, purse, etc.
Excellent message. Expensive, but I would say no more than other places.
One of the top 5 massages ever!
Wow great massage and good prices
Excellent staff. It was exactly what I needed to relieve some stress.
Definitely recommend Alissa!!👍👍
Rude
Surprisingly good for a massage chain.
Laura is the best!
Best massage ever
Too much lotion, the lady was probably 65 years old
Katie did great!
Clean, quiet, and outstanding service.
So relaxing!
Extremely friendly
Love it here!
Over priced
I was helped very by Brooke, thank you
Always on time and great work.
Total reviews rating 4.7
153 Reviews for Massage Envy 2023:
Review №1
2022-05-16Denise was wonderful! I had done some yard work and worked all weekend so I was in dire need of a massage. I was a few minutes late (I did call) and the receptionist was very understanding and friendly when I arrived. Denise was waiting for me and got me in the room right away to get started. I felt so relaxed and refreshed when I was done. It was nice not being rushed out even though I was the last appointment of the day before closing. I will be going back to Denise soon.
Review №2
2022-06-10Julia did a great job. The only reason why I did not give 5 stars, the ‘60 minute’ massage is actually a 45 minute massage. I filled out paperwork prior and Covid questionnaire prior. Then had to fill out similar questionnaire, then sat for a few minutes. Massage started at 2:10!and ended at 2:55. But the massage was very good.
Review №3
2022-02-28Lauren was amazing! Was totally nervous because this was my first facial and massage, but definitely not nervous anymore! For sure would book with her again!I believe the front desk assocs name was Judith.. either way, she was very nice and attentive.
Review №4
2022-04-08Loved my massage. Stephanie was very knowledgeable. She has amazing healing hands.I rebooked with her for next visit. Front desk were great they were friendly, got me in quick. Great job!!
Review №5
2022-03-19Regina is amazing! If you’re looking for great relief from stress and tension, book with her. So thankful I did! The front desk staff is always friendly as well. Love this location!
Review №6
2022-02-12Highly recommend North Aurora location! From the front desk staff to Julia my massage therapist they were all so friendly and welcoming! Julia did a great job I will definitely be back!!
Review №7
2022-04-27My first Experience ever having A Deep Tissue Massage from Envy By Misogynist Denise, Denise hands 🙌🏾 Work out lot stress and tension throughout my whole body. She communicated effectively what she felt as she was working out the kinks in every area, even Sharing with me a few home Exercises to help stretch my chest and shoulder areas. This was my first time ever being professionally messaged and the experience was worth me becoming a member afterwards. Thank you Denise, I appreciated the patients you displayed professionally and the rest of the administration team at Envy. See you all soon.SincerelyRoshon…
Review №8
2022-06-11Stephanie has extensive anatomy knowledge that allows her to track down the source of any of my aches and pains. She’s worked on my rotator cuff expertly and given great stretching and maintenance advice. I’m so grateful to be able to go to her for treatment.
Review №9
2022-05-14Regina is great!! I came out of my massage feeling a lot less tense and super relaxed. Will absolutely be booking with her again!
Review №10
2022-06-18Christina did an absolute fabulous job with my massage!! She applied just the right amount of pressure to work out those troublesome spots. For sure will be going back there. Thank you again Christina