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Phone: +1 630-978-5400
Site: https://l.macys.com/aurora-il?y_...
Opening hours
  • Monday:10AM–9PM
  • Tuesday:10AM–9PM
  • Wednesday:10AM–9PM
  • Thursday:10AM–9PM
  • Friday:10AM–10PM
  • Saturday:10AM–10PM
  • Sunday:11AM–7PM
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Total reviews rating 4.2

199 Reviews for Macys 2023:

Review №1

2022-01-19

Tough times for retail, but Macys is still hanging in there! Their Last Act area has amazing prices for quality items if you are willing to hunt through the inventory.Employees are helpful, knowledgeable, and professional. Store was clean, brightly lit, and organized. Online ordering is efficient too and orders can be delivered & returned here.

Review №2

2021-10-30

Macys at fox valley mall has some good designers collection it also has huge inventory. Employees are always friendly a f willing to help out.

Review №3

2022-07-01

I wish they had a better selection in womens shoes. Most of them were the super trendy styles. Not everyone likes those. Diane in the shoe department was so nice and super helpful. Great customer service. Also Kakoli and Liliana were very helpful and friendly as well.

Review №4

2022-05-27

Wife found a purse that was marked at $50, but when she went to check out, it rang up at just under $30!It was hard to find a checkout person, and when we did, the cashier seemed to be speaking with some friends/family. The employee told them to wait and helped my wife right away. She offered us the store credit card and did NOT push us when we declined to sign up.The credit card reader laid flat on the counter causing my short wife to step up her tip toes over and over again in order to read it due to light glare.Overall pleasant experience.

Review №5

2022-06-23

I love ❤️ the Macys and fox valley mall 😍 some one all way around to help you and they always have something to give you not like the Macys down the street from my house I have to go out the way just to get good help thank you 😊 Macys on 59 fox valley 😀

Review №6

2021-12-02

Liliana was very helpful when deciding which watch I wanted. Very knowledgeable about the different brands and helped me see the value in a higher quality watch.

Review №7

2022-01-08

This place is a wreck. Empty boxes all over the floor. Displays disassembled in the walkways. During peak shopping hours. Workers arguing with and complaining about customers on the floor. Some items are marked with prices and some are not. Went to look at kitchen items and there was a whole table and no pricing. Asked the worker and they said they would go find out. Never came back. We use to love Macy’s, not any more. The employees just don’t care at this location.

Review №8

2022-06-24

I hadnt been to the Fox valley Mall location in the while and they have cleaned it up nicely.

Review №9

2022-06-27

Excellent place to shop; top notch department store; plenty of parking!

Review №10

2022-03-29

Clean, but I didnt like the selections at this store. This store seems geared to older shoppers(truth). I did however find some size 11shoes that were not featured in the store and ordered them online.

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