Lucette Holistic Salon Boutique in Rockford

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Phone: +1 815-986-1550
Site: http://lucettesalon.com/
Opening hours
  • Monday:Closed
  • Tuesday:10AM–6PM
  • Wednesday:8PM–12AM
  • Thursday:12–6PM
  • Friday:10AM–6PM
  • Saturday:9AM–4PM
  • Sunday:Closed
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Total reviews rating 4.8

76 Reviews for Lucette Holistic Salon Boutique 2023:

Review №1

2022-09-05

I absolutely love this salon! Stevie has been doing my color and Megan does my cuts. Not only do they do an awesome job but the atmosphere is laid back and very comfortable. I love the line of Aveda products they use and sell. The salon is done up in a cool rustic decor. Theres a variety of extras you can shop for too such as jewelry, bags, bath caddy and salts, yoga mats, t- shirts e.t.c. I highly recommend this salon and their professional stylists to anyone!!

Review №2

2021-11-02

Really the best stylists in town at a place that has the coolest vibe! Megan is my go to girl. Was ready to lose length that came almost to middle of my back. Love this cut!

Review №3

2022-04-07

I absolutely love this salon. I get my hair cut by a stylist named Ali, but all the ladies are so sweet, genuine & just adorable. They make you feel comfortable & and make sure you leave feeling fabulous.

Review №4

2022-08-10

Wax was very overpriced for the older technique, the honey Wax did leave my skin feeling wonderful, bigger popsicle sticks could have made the process less timely. The technicians was wonderful.

Review №5

2021-10-25

Amazing!!! I got a cut and color from Megan and Ive never loved my hair more!!! I went in with quarantine disaster hair and left with the most perfect blonde that I could ever ask for, plus the cut was exactly what I wanted! I recommend luccette to my mom as well and she was beaming after her appointment. Everyone in the salon is so nice and I had a great time during the process. Ill never go anywhere else! 💕

Review №6

2020-01-14

Hands down one of the best salons in Rockford! Katie is amazing & knows her stuff. Even if you dont plan on getting a new haircut its a great place to shop! Smells amazing inside. The staff is super friendly. Highly recommend. 💜

Review №7

2021-04-10

I love Lucette! Everything Ive had done there has been 110%. Kate and all her staff are friendly, caring, and professional. They really take the time to understand what you are looking to get done. The atmosphere is amazing and they also have great items to shop, besides hair product. I recommend Lucette Salon to anyone asking for a new place to get salon services done.

Review №8

2021-01-14

Megan did such an awesome job cutting my curly hair!! She really took the time to make sure that I was happy with each step of the process. Going in, I wasn’t completely sure the exact look I was going for, but Megan was so understanding and offered perfect suggestions that ended up being exactly what I wanted. The salon is clean, friendly, and super welcoming the second you walk in the door. The prices are slightly higher than most places, but I’d say it was worth it based on the level of care and precision that went into the treatment. Would definitely recommend!

Review №9

2021-04-06

My daughter was so excited to go and get her hair done. She spoke to customer service on the phone beforehand and told me they sounded great. When she went in she had pictures. Megan put color on the top of her head. To be fair, her hair is slightly damaged and she didn’t want bleach. She wanted low lights so she could see dark and light contrast. She also needed a trim. When she was done she had me send her 130 dollars which was the cost. She then sent me pictures and she was very upset as was I. Her hair looked like you took brown dye and plopped it on top of her head and left it. Nothing blended. Also brown dye all over her forehead. She had a trim and it was dried in a frizzy mess. When I called the receptionist was very nice. She had Megan call me. She continued to make excuses. All I wanted was to bring her back on Saturday and have it fixed. Instead she said she will have to have the owner, Kate call. Kate did call me back and was very nice at first. She asked me to send pictures which I did. She called me again and said I apologize for the dye on her forehead but I see nothing wrong with it. I explained it looked horrible and I wanted it fixed. It was not blended and she looked worse than when she walked in. She told me she’d do a conditioning treatment but that was it. I told her again I was an unsatisfied customer but she could care less. I let her know I would leave a bad review and again it didn’t matter to her. I realize she has some good reviews so I am very shocked by this behavior. I have been in customer service for over 30 years and the customer is always right. If they aren’t happy I do anything I can to rectify the issue.I would be very careful if you want to go to this salon. If you don’t like a service you are out of luck.

Review №10

2021-03-01

My daughter and I went for birthday pedicures, and the experience was magical. The friendly staff paired with the beautiful atmosphere really made an impression on us. Ive also shopped in the boutique, and they have the cutest items. They are also a green salon which is really important to me in reducing my carbon footprint on the environment. Ive been searching for a salon home, and I finally found one in Lucette. It is a happy place, and I will be returning for hair services and any other beauty related needs.