Online care
Yes
Lincoln Prairie Behavioral Health Center in Springfield
Categories
Location on the map
Springfield, Sangamon County, Illinois, US
Service options
Accessibility
Wheelchair-accessible entrance
Yes
Wheelchair-accessible lift
Yes
Wheelchair-accessible toilet
Yes
Amenities
Toilets
Yes
Planning
Appointments recommended
Yes
Phone: +1 217-585-1180
Site: https://lincolnprairiebhc.com/
Site: https://lincolnprairiebhc.com/
Opening hours
- Monday:Open 24 hours
- Tuesday:Open 24 hours
- Wednesday:Open 24 hours
- Thursday:Open 24 hours
- Friday:Open 24 hours
- Saturday:Open 24 hours
- Sunday:Open 24 hours
Comments (118)
Ive been there 3 times for different stuff and the staff arent mean they just mishear the patients and get mad like everyone has some dark side of them the staff just need to learn to not let it show the food was good after gym time i was tired and yeah.
I stayed here in 2018 when I was still a minor. COMPLETE medical neglect, and a total scam. There is little to no actual therapy that happens- I was there for 9 days and had two 15-minute “sessions” where my therapist didn’t actually talk about any problems or get me any treatment- I just had diagnoses thrown at me and a short phone call with my family. Also, they are TERRIBLE at accommodating physical health issues- it once took me 6 hours to get an Advil (for my chronic migraines which my primary doctor had notified them of) for absolutely no reason. I asked over and over, but the staff refused to let me go. The only reason I even got the medication was because I broke the rules and snuck out of our group therapy to go to the nurse’s station and ask them myself. Every day the patients on my ward lied about how they were feeling because if you say that you’re feeling “10/10” you will be discharged faster. The staff is also super gaslight-y and will basically trick you into thinking that the treatment is “saving you” when they really do little to nothing.Do not send your child here. Get them a real therapist, specialized in their problems. You will not get good treatment here.
There were certain staff that would yell and swear at patients but there are good staff such as Alyssa and Harrison those two helped me out so much during my time here
I really liked my time here even in the mental state I was in. Though I wanted to go home everytime I was there, the staff was nice and direct, the groups werent too bad and the food was great, I enjoyed being able to go to the cafeteria and outside; I truly prefer this place over Gateway. Its been a few years since my last admission there and Ive been fine until recently, feeling like I need some help this is the place Im thinking about going to. This time Ill going willingly because I truly think they have the best chance of helping me.
1 star bc I have to put a star for a review.This place is tragic. Each one of your CHOSE your profession, you were not assigned.Thats the beauty of freedom and rights.Unfortunately each and everyone of you ADULTS dont treat these human children patients as such.You dismiss and belittle and break the law to make your 8 10s or 12s go easier then break hippa and tell stories of the admitted.This is for help sanctuary a safe place but you employ and allows predatory and abusive workers and behavior. And laugh about thats just how it is. I wonder .. if there were actually good people genuine loving helping caring people employed their they wouldnt be able to sleep at night. Or let this trash rake place. Im ashamed of you as people staff humans in general.
This place has always had it’s problems, but it is wild how far it has declined. Their turn over rate alone should speak for its self. 72% of their new staff stays under 12 months. On top of that, they have lost 5 to 7 managers, directors and supervisors in the last year. Staff are leaving in waves and can’t get out of their fast enough due to safety concerns. It’s so said because many families have no where else to go when their kids need help, but I wouldn’t leave my pets there.
Worked here as a janitor years ago, sad dismal oppressive place to be in, staff is cold and heartless, office staff act like the kids dont exist they are just numbers to them. This place should be shut down.
This Place is a Joke! 7 days was my child here called 3 x a day he apparently was always somewhere else . No calls back! Picking him up waiting for them to being my son down for over 1 hour. Nobody is talked to me the whole 7 days he was here about whats happening with my Child.
Groups really are lacking. Staff also tends to lose control of patients a lot. on one occasion a patient stated that they felt unsafe around another patient as they had been threatening them all morning and staff did nothing to separate the two. and wouldn’t you know later that day the person was jumped in the middle of gym. afterwords they chose to remove the victim from our ward and leave the two that jumped them without consequences. there is constant fights (some involving staff though mostly verbal).
Vivian an tori are the best staff there. it was hard because i told them i was scared to go home and that i thought i still needed help, they discharged me one day and i didnt know about it till an hour before. and Alana (one in a wheelchair) was rude and never really talked to me, she just had me fill out paperwork when i was supposed to get counseling (plz fire her). the food was actually ok, the cafeteria workers were so nice. most the other staff was very rude tho. and i wished we could have gone outside more. when you have a bunch of depressed teens its best to get more sunlight. and being outside or in gym helps you socialize. being stuck in a room and color all day didnt really bother me but we were required to be quiet most the time and not really talk about things or scialize, i was depressed, i dont want to sit in silence all day and just cry. i also didnt like how they chose favorites. i didnt like many of the staff, i was on 3rd floor and the nurses were very rude in the morinings to give us our meds. staff also let me be intimidated my this girl who was clearly ¨in charge¨ of the group and just bossed us all around. their was a lock out girl who had been there for 3 months, i wanted my mom to be able to bring her a few clothes and a stuffed animal because she couldnt go home and she missed her family. i was just trying to help and i was told i was allowed to give them to her, when my mom came to pick me up we were told by a very rude lady i couldnt leave the clothes or anything there for her. my parents also had to wait nearly 3 hours in the loby (if you can even call it that) just for some lady to walk me down stairs. my roommate on my first night was fake and intimidating, she forced herself on me and then told other girls how i cried that night. luckly she was moved to the tweens side and my next roommate was much better, i soon tried to help other girls when it was there first day, i was known as the hippy but its only because i didnt support all the violence and hate that was going on, you also get lied to about what your allowed to bring, i was told my stay would be 5-7 days, it was 2 weeks and your doctor only comes to see you once, same as your therapist. please, if youve read this far, know my story, if you or someone you know has to go here just try and let the system work for you, i made some new hobbies and loved talking to the other pacients, aswell as the 2 staff i meantioned in the beggining. DONT TELL THEM YOUR IN THE LGBTQ+ community, they will treat you different. also the school lady there is so rude
I was there 11 days ago it helped alot some of the staffs were a bit mean my first day there one of the staffs was telling me that Megan is a good person and other stuff i wanted to go by ender since im a trans male and i want to start over and i didnt like what Megan has done she was one of the first staffs i talk to i didnt like her i have to say Nick and Mr Harrison is my favorite staff also during one if my family meetings my counsiler wouldnt let me out and forced me to stay in there with her i was haveing a mebtal break down then she finally called a staff and let me go out and go to the hall way one of the kidwere conforting me before thety got out almost all the kids were pretty nice i did get triggered alot i would send your kid there its not that bafd yeah in the winter it sucks because you cant go outside but it was nice there
I just got discharged about a month ago. I hate the way things were ran. I got one therapy appointment with my therapist who was rude and didnt listen to me. I think her name was Alana (the therapist in the wheel chair.) I was put with the peds even though I should have been on the third floor. which means none of the groups did anything for me because they were meant for little children. This place did nothing for me. Some of the staff were horrible but there was some amazing staff. The ones I remember the names of were Harrison (my favorite), Carson, Mercedes, Arial, and Bree. I know there was more but im sorry. The cafeteria staff were amazing too. But overall a bad experience. But if you remember me come email me. (Its Pluto btw)
I was just discharged from here recently and it was not a good experience. The staff treats you like they are your babysitters. Multiple girls had expressed that they didnt feel like they were being treated right. Some of the staff are great, but theres a lot that needs to be worked on here. Theres also a LOT of disorganization, all staff members had different versions of what the rules were and barely any of them even knew my name. Also, the doctor asks you a bunch of questions and tries to diagnose you with random stuff so that they can push pills down your throat. I know I will not be coming back. The only thing that helped me push through was talking to the other patients there. They taught me basically everything and helped me get through my stay. But I mean this is a good place if you like sitting and coloring all day, and being treated like a little kid by all the staff.
My daughters poor choices after her fathers untimely passing amide a pandemic led us to Lincoln Prairie. The intake coordinator was extremely friendly and answered all of my questions. She stayed for over a week and the staff were moderately friendly and helpful. I did overhear a staff member communicate to an adolescent in not the nicest tone and when I made a call to the DON, I was never called back. That was a tad disturbing however, I am sure that it is not my place to judge because I am not there taking the brunt of the extensive behaviors these girls are displaying. I too am in healthcare and work with the Dementia population everyday. I would never utilize that tone with my residents. Dr. Nepal was fabulous and communicated often during this process which was truly appreciated and helpful. Once she was discharged, that is when the true healing began. This was her second time in Behavioral Health and the IOP Program was much much better than the last. It was well structured but the greatest part of the program what that the Social Worker truly cared for the teenagers success. I worked from home and was in earshot of most calls. They are truly special people and since then, my daughter has made better decisions. She still stumbles but she is in a much better place!!! Thank you to all!
Daughter just left Lincoln Prairie, and I am horrified to not only hear how horrible some of the staff treats them, but the violence. My daughter, only in there for suicidal ideations, was imprisoned with children who have tried to commit murder, or have just been transferred from juvie. I was about in tears when I heard that over a span of 11 days, that there was three very violent fights. She hated it there and felt like she hardly got a treatment because of all the negativity. The staff dont care, and I do not recommend.
Please look into treatment facilities before sending your child here. This was recommended to us and we trusted the referral agency without doing any research. This place is not at ALL what was described. First of all the staff are not professional or responsible. Only a handful of staff do their jobs and actually care about the kids. My daughter had a staff member who was on her last week there before quitting sit and talk horribly about this place and what a joke it was to the kids who are trusting this place to help them! Their counseling is a joke. We were told she would get one family and one individual counseling session per week along with group therapy everyday. Well out of 2 weeks she got one individual session and 1 family session that lasted 7 minutes because the therapist got annoyed. We even called and tried to get them to set up her second individual and family sessions with no luck. The group therapy is basically them all locked in a room coloring pictures all day, possibly a little karaoke. That stuff should be recreational. There is zero actual group therapy with a therapist...dont let them fool you. So all this counseling and therapy they say your child will be getting is just not true. Also their doctor is a joke. Spent 10 minutes with my daughter her FIRST day there and came up with 4 mental health diagnoses. None of which were anxiety or depression which were the reasons she was in there. We agree with maybe one of the diagnoses. The other 3 are simply to look good on paper. Also they have to call and get your permission to put your child on any meds.They called and asked to put her on Abilify. After research I called back and told them ok. After she came home and I called the pharmacy to fill her Abilify I was told thats not what the script was for and evidently not what she had been taking. So basically they asked about a med and I agreed to it and they put her on something else. This place is a total mess. Find someplace better.
So what I can tell this place need some security, the people need to be trained how to handle the kids here. This isnt somewhere you send you kid to get help, its a place parents send the kids when they dont want to help there own kid or care. And over half the reviews left are by kids that were there for like 7 days, you kids have zero right or knowledge to leave reviews. Im sorry your parents dont care and sent you here. Its a joke that staff have to break fight up, I hear all the time of staff getting hurt. But yall wont hire real security. Its a jungle in there. And to the parents that Wright what happend to your kid, do you really believe that? You sent them there because of the BEHAVIOR PROBLEMS they have and act apon. Raise your kids right and stop blaming others. I feel bad for the workers here.
I havent ever posted a review on google, but for LP, Ill make an exception. I was admitted to PHP about 2 years ago, when I was 17. I was immensely let down by the experience I had after 3 weeks and eventually just stopped coming. I came out of there worse than I had entered. I opened up to my therapist about my eating issues and body issues, her response was for me to just eat healthier. When giving candy to the group, she asked me in front of the class if I would prefer a healthier option, which really rubbed me the wrong way. I had 2 appointments with the doctor, who didnt communicate with my parents whatsoever. I was bored pretty much all day, as I was 17 and didnt want to sit and color and watch as the staff struggled to deal with misbehavior among the kids. I didnt feel personally touched by this place at all, instead I dreaded every day and had extreme anxiety everytime I walked through those doors.
I was a patient there for long-term due to DCFS placement issues. I was there for 6 1/2 months. I enjoyed some moment there, but for the most part I was very bored. I learned Sign Language and some Greek while I was there. The Pediatric unit was helpful in some ways but the Adolescent unit was very strict and rude. Give two quick meds and push along with your day was the vibe I got from the nurses. Some kids were in tears after staff encouraged fighting. I would not send my kid here for Aggression because it wont help. Suicidal patients will just get teased and given prescription after prescription. Overall: 4/10
My niece stayed with me and went to the day program. They do teach the kids/teens the basics of ways to improve mental health. Its up to each teen tho to make an effort to use those techniques. It is a good place to go if you feel your child is going to harm themselves. A star off because of turn over of staff and not always having same counselor. One plus is that they bring the family together when the child has stabilized and work w the family too.
The staff was very rude and didnt communicate with me about my sons discharge plans, diagnose, or medications. When I did not agree with the diagnosis and asked the doctor to clarify or tell me what she saw clinically to make this diagnosis, she got rude and said thats what I diagnose it as. She diagnosed him with a pretty severe disease for only seeing him one day. My son has been in counseling for 8 years, been in 3 residential facilities and 4 acute care facilities and never had this diagnosis been mentioned as a possibility. Thats why I questioned it. Also working in the healthcare field, his symptoms do not match clinically to the diagnosis she gave. She was not only rude but so was the discharge person that gave the discharge instructions. She could not understand the psychiatrist reading. I tried to help the discharge person read it and she got snippy with me. I made it clear upon admission that my son needed to go to a long-term residential facility upon discharge Due to his several acute care and 2 residential status since May. The kid has not been home more than 60 days since May, so how can they say it is in the patients best interest to return to home with no transition. My son even started that he was anxious about returning home. The facility intake coordinator assured me that finding a residential facility for transition would not be a problem. I went to visit him a week later and they already have their discharge planned for 3 days later without having made any attempts at placement for him. I was the one that had to advocate for my son and find him placement as their staff refused to do their job. The discharge medications were all messed up. They sent them to the wrong pharmacy and then only sent a 15 days supply worth instead of 30 day supply like I was told. There was always a long hold to talk to staff or my son. There was little communication with staff. I left six messages before I ever got a return phone call regarding an update status on my son. This is honestly the worst care and staff Ive dealt with in 13 years of dealing with psychiatric placements and my own family members psychiatric admissions. I work in the medical health care field aand have placed many patients in both acute care and long term care facilities and know what to do. The staff did little to no work of their own. I had to do this all on my own for the best of my son. I spent over 12 hours researching and sending paperwork to facilities and talking in the phone with the insurance company, to get my son the treatment he needs because they refuse to do it. I would not recommend this facility to anybody and I really feel this should be investigated by the state. This facility doesnt have your childs best interest at heart at all. They want to medicate your kid and get them out despite the needs of the child. Less than 1 🌟. Very dissatisfied.
The place is very understaffed.They push meds on almost everyone who comes in there. Their staff is very rude at times and takes forever to get something you need. The staff isn’t very good at controlling the kids when I was there there was a girl with special needs and the staff just let everyone pick on her over stuff she couldn’t even help. My first day there I was scared and upset and I was crying and I got hardcore shamed for crying. I feel the place would be a lot better if they got more staff and got better education on how to help people with specific needs because they think one thing is going to help everyone.
Dr. Salmon took away my 5 day plan so that she could give me a medicine to treat an illness I didn’t have, and also lied about all of the side effects and refused to let me leave if i didn’t go on them. Again, for a disorder i do not have. It caused me to have irreversible thyroid damage. I’ve gained almost 100 lbs since then and have developed worsening depression and an eating disorder due to my size and her unethical and dangerous malpractice. Do not send your children here. There is a reason most patients have to return a few times— because this hospital does not help or care to help these patients.
The staff are different that expected. If you are special needs or really weird the staff will treat you differently. I was sent for suicidal behavior so I was fine but I saw how they taught other ppl. They don’t handle the bullying going on in the group rooms but it was honestly a great place other than that. The ppl I met were amazing. Lots of new friends
I was here for 2 weeks for depression. Staff was verbally abusive and disrespectful. Whenever there was conflict between patients the staff would say ignore it and would do nothing to solve the problem. There was a boy there who got in trouble for touching girls inappropriately and I was scared to death he would try to rape me. I was allergic to the soap and they claimed that was all they had. Showers were COLD, and that can actually screw with your heart. My roommate was ALWAYS talking about sex, and it was the loneliest time of my life. I STILL have nightmares that I am back at that horrible place. Food was terrible, and they pointed out I lost weight while I was there and they seemed to wonder why. Well the food was practically inedible, and I tried to dehydrate myself while I was there. When you were crying they would basically ignore you or tell you to go to your room and cool off. Just thinking about it there makes me cry. Talking about it like this is the hardest thing ever. I looked up signs of trauma and Im showing a lot of them, which I wasnt before I was imprisoned there. The music I listen to is one of the only things that helps, and I had no access to it. It takes forever to get admitted, and I was taken there by myself, by ambulance, at 3am, so I had to fill out the paperwork MYSELF. When I was admitted they did a body check where they strip you down to your underwear and point at every mark on your body (even if its a birthmark) and interrogate you about it. I lied a lot to my psychiatrist so I could get out faster. They have cameras in your room, and that in my opinion is just wrong, and they make you leave the door open 24/7. Basically the only privacy you get is the bathroom, and even that has an open space at the top of the door where someone could look in. If your child MUST be sent somewhere for there behavior, take them to METHODIST in Peoria. That is where I was diagnosed with depression, and the staff was empathetic, caring, and nice. For the love of God, if you and your child are in the behavioral health division of your hospital, and they say you are being transported to Lincoln Prairie, DEMAND they transport your child instead to Methodist, and if they wont, TAKE YOUR CHILD HOME. They are better off there.
I googled Lincoln Prairie today for their phone number. I couldnt believe the reviews I read as their Google match popped up. My heart goes out to any child who stayed there and did not have a good experience. It should be life altering for the better, not the worse. After talking to the person I needed to in accounting, I asked to be transferred to the Centers communications director. Sadly, he was not aware of any of these reviews. I asked him to look at the reviews, respond to those who posted ... individually ... as well as sharing these posts with staff to increase awareness of their potential actions and posting what corrective actions have been taken to improve such an important program for teens needing help for mental illness and substance abuse. My understanding is their goal is a short stay for detox, safety, and stabilization of their patients. Our familys situation had a positive outcome, other than the lack of nursing attention - as simple as a request for Neosporin for skin abrasions (acquired prior to admission). All of the Centers current and former patients are in my prayers and I hope Lincoln Prairie takes your voices seriously. Everyone is a child of God and should be treated as such - even us - as parents, who so deeply love our kids and took the courageous step to entrust our children into the hands of the staff in this Center. I hope the Center holds up the mirror and reflects on these very troubling posts.
I would give them no stars if possible. The doctor is nothing but a liar. She is very unprofessional and unethical. When I questioned her during a staffing she was upset and tried to talk over me. When I told her she was being unethical she hung up on me. My sons therapist did not believe he was ready to be discharged but the final decision comes from the doctor. Miraculously the doctor decided the next day to extend my sons discharge. I informed them from day one that I was to be notified of any PRN meds my son received. He received six of them and I received only one call notifying me of only one of them. My son was not made aware of the last staffing so he did not attend. He was lied to about his discharge date by the doctor. On his discharge date, his therapist told him he was possibly being discharged when she knew that he WAS being discharged. The staff wasnt even aware of his discharge. One of the staff grabbed my sons arm and twisted it behind his back. The inappropriate comments by the person leading the staffing was inappropriate too. This place is a joke. These children are nothing but file numbers. They get them in and get them out.
If anything, this place made my mental health worse. It felt like I was in jail. Food was terrible. It was clear to me that the staff did not care about you, they were just there to do their job. If you really care about your child and want them to get the help they need, DO NOT SEND THEM HERE!!
I have been here twice. The first time I had Alana(the therapist in the wheelchair) She was awful. She did not care at all about my feelings and got mad when I wouldnt answer a question I was uncomfortable talking about. She only cared about filling out her paper work and not about my actual well-being. I got along well with most of the staff though. My second time being there I had an amazing therapist who really helped me alot
I went here as of last year and my experience was great, I loved the kids they grouped me with and the staff members (Vivian was my favorite) the only tjkng I didnt like is that they didnt care that much about some kids who had serious issues and were kind of scary to some of the teenagers.
I am going to be honest, this place, is absolutely NOTHING like these reviews make it seem. Yes, your first day there is awful, you want to just go home, go back to your old life and continue your old ways. You do not what so ever want to be there, but as days go by, it gets better and better. I arrived on a Friday night around 7pm. After paperwork and everything, i was up on the fourth floor and in my bedroom by 830 pm. I pretty much was given a pillow and a blanket and was told to sleep. I had no idea how things were ran or what the next day was going to be like. My roommate, was the best roommate anybody could ever ask for. He was so upbeat and helped me find my way around the place. He is truly who made me feel as if I was at home. We had talks and he helped me emotionally and mentally and reassured me it would just get better each day, now at first i didnt believe, but as time went on, i realized, he was very much so right. See, my initial thought was maybe to manipulate the system and try to get out of there as fast as possible. That is not the way you want to go. Just accept the fact that youre already there and get the most out of it as possible. Enjoy your stay! The staff members are absolutely great. Karma the nurse, she is fantastic. I love her to death and she was truly a role model to me. That woman works so hard, its unfathomable how hard she works. She treated me like her own and she cares for every child there. You see, these reviews are all negative because the children made negative choices. If you try your best and have the mindset that youre there to get better, you will enjoy your time. The ones who are starting fights and causing drama and getting in trouble are the ones who arent going to enjoy the place. just embrace it! Kory, Charles, David, Cale, Christian, Alex and his brother are also all staff members in which i felt were very caring. I learned a lot from this place and it truly helped me as a person deep down. My counselor Colten was fantastic. That man was one hell of a counselor. He helped me figure out who I was. He made me realize that life will be hard but there are ways to cope with it. He is an amazing fellow. Overall, this place changed my life and I will forever remember Lincoln Prairie as a positive aspect in my life.
If you need help I 10/10 recommend LPBHC. I just got out. It was fun and the food is mostly good. The staff is nice, (especially Mr. Harrison and Mr. Tom) There were a few rude staff but for the bigger part the staff were nice.
It was a nice at LP. The Staff were very nice, but there were a couple rude ones I have came in contact with. They served great food. And if u need help. I highly recommend Lincoln Prairie Behavioral Health Center
My daughter has been there since last Tuesday and nothing has been done to help her so far. She threw up after only 4 days of being there due to her not receiving her allergy meds from staff. I had brought all her meds. They didnt even give her meds that were prescribed to her from her Pediatric GI doctor. They put her on Miralax and Lactaid without my consent, and assumed she was lactose intolerant. I had explained to them, that she was NOT lactose intolerant but rather that she was supposed to avoid dairy for constipation issues. I explained that she had been on Miralax in the past and had been hospitalized for GI issues. They had already been given ALL her meds, the correct dosages and the information as to WHY she was taking them. She also has a heart problem. I was then called several times about the possibility of her taking Tenex before the psychiatrist had even called to speak to anyone from her heart doctors office. She did not even call or speak to anyone in his office until Friday. I was never notified until today, that anyone had called to discuss this matter with his office. The psychiatrist was VERY rude to myself and my best friend who was a school Psychologist for 29 years. She kept interrupting both us and speaking over/belittling us and threatening to release her because we were not giving her permission to start the Tenex. The only reason we refused, is because no one had talked to my daughters cardiologist. I kept calling the cardiologists office and they kept telling me that they hadnt been contacted by them. I had just found out today, that no one had been called until Friday. I am currently looking for an appropriate acting and competent psychiatrist. It means having to go to another town and some driving, but for my daughters well-being its worth it!UPDATE*** I just found out that the psychiatrist lied to me. The cardiologist said that it should ONLY be given if it was an emergency and there was absolutely nothing else that could be given instead!
I honestly really miss the staff I still call and talk to them but wish I could see them again. Other than that licoln prairie is a really nice place besides the food it wasnt the best but some of it was good. Also you guys should give Alexis and Nick a rase cause they the best 😌
The staff is very unprofessional! They did not contact her school until a day before discharge. So now she is a week behind on her school work. They lost 2 pairs of her pants and she ended up with lice while she was there. Reading the past reviews everything is what she went thru. Doing lots of coloring, cold showers, favoritism shown with staff and the patients and some of the staff was rude as hell.
Staff were unmotivated and cared little for the patients, the food was honestly disgusting, and it was the most boring 6 days of my life. The only good part was the girls I met there, they were lovely and really fun to hang with and I made several friends.
I’d give them 0 stars if I could. Is it everyone who works here or just Morgan in out patient who doesn’t do their job. I could go on and on about the things I don’t like about this place but we’d be here all day. Do not take your kids here if you really want to help them
I stayed there for a week then went to residential. I was admitted to Lincoln praise for self harm, and suicide attemp. When I got there, I had a deep cut on my left arm and the Doctor put gauze then masking tape on my arm. Yes masking tape. They had nothing to offer to anybody. Most of the staff didnt even care, and they were extremely disrespectful. They were yelling at the kids and were calling them inappropriate names, yes the staff was. Also, when I was there u had to stay in a crammed room all day with a bunch of other people, and if u left or went into the hallway they yelled at u to get back in the room. After I left Lincoln prairie I felt even worse than when I did when I was admitted. I definitely do not recommend sending ur child or teen here because its extremely unsanitary and the staff are not capable of handling children that need help.
I visited Lincoln Prairie for the first time when I was 15 (2014/2015 I cant quite remember the year). This was also my first time being hospitalized for my mental health. The first time I was there I was on the girls floor and it was horrible. It was disgusting...girls would throw pads onto the ceilings in bathrooms and smear them on walls, many girls there were EXTREMELY violent and delusional and I was scared every day and I never felt safe. I was going through a very very dark and rough period of my life for about 2 years.The only staff member who actually treated me decent was, Karma. She was like the mother to us and she made us feel slightly better when we were having really bad days. Heidi was funny at times and was good at making us laugh but she was also extremely rude. I have many physical and mental health disorders and one of my physical health problems is a genetic disorder that causes me to dislocate my joints frequently and I have learned how to put them back in place because I have dealt with this since I was 8 years old but it still is extremely painful. There was one point when we were doing an exercise group and Heidi was the leader of it and it already was a type of exercise that is very difficult for my body. While I was exercising one of my knees dislocated and I put in back in but I stood up and asked Heidi if I could get an ice pack for my leg and she basically laughed and made me feel like I just was being lazy and didnt want to exercise because I am overweight which was not the case. Later when I called my mom to vent about it Heidi was laughing and was yelling at me while I am on the phone that I shouldnt tell my mom about what happened so I dont worry her. Bridget was also amazing when she was working there. She is such a wonderful woman and we felt like she truly cared about us. So that first time I visited LP I was in there for 2 weeks I think but I basically lied to get out because I hated how I was treated. 2 days later I attempted to kill myself again and I had to be sent back. This time it was for 32 days and I was on the co ed(boys and girls) MISA floor. It was terrible. There was another patient who was a boy there and he was there for nearly the whole time I was in there. He sexually assaulted me, manipulated me, made me feel like dirt and like I was nothing and like he owned me because I couldnt get out of that prison/hospital. He told me if I told anybody he would spread rumors about me to all the other patients on the floor. There was another girl in there that I got really close with and she kept encouraging me to tell someone and so I finally worked up enough courage to tell a staff member what was going on and she didnt believe me at all. I suffered days and days of mind torture and him groping me and feeling me. The staff never even noticed and its not like they actually would have cared or done something about it if they knew. We would sit around a table and play card games and he told me to sit next to him and I was scared so I did. The chairs we had were big and comfortable and no one noticed during any of the card games we played together the times he grabbed me or if my hands were under the table how he would slowly grab my hand and place it on his thigh. I was disgusted. When we ate lunch in the cafe since we couldnt sit at the same table as the boys he made me sit directly at the table across from him so he could stare at me and it was so creepy. There were times on the girls floor when they literally would get so many girls in there that there would be mattresses on the floor in the hallway. I have been home schooled my whole life and I have always had friends and social interaction but I had never had such disgusting and horrible experiences like this. There were even staff members that teased me when I was having panic attacks because they felt I was over reacting. Since I have been to LP I have been diagnosed with PTSD due to events that happened to me and things that I saw while in there. I would never recommend this disgusting hospital to anybody at all.
I loved it there. I miss it. I was admitted for suicide attempts, self harm, homicidal thoughts and schizophrenia.Ive been three twice. And honestly; the staff treat me better than my actual family does. I cry whenever I think about it.I was in there the first time from Thanksgiving to after Christmas. The next time, I was in there for two months.I really miss ms.karma most of all.I still have drawings and pictures that people and staff have made for me.They truly helped me and I would go back if I needed too without a second thought.
The staff seem like theyre street hired college kids who dont care about patients. 3 times ive called to speak on the phone with my loved one, and those 3 times ive been put on hold, and did not get to speak to them. 6 hours of being on hold and waiting you would assume i would. Some nights / different staff are better. I called again soon after, told the lady what happened, and got straight into a phone call in 5 minutes. Seems sorta unprofessional. Just my opinion but i wouldnt send someone here again. Unity Point in peoria or nothing.
I spent a week and a half in this horrid hospital and that alone was enough to make things worse. I came to LP for suicidal thoughts and attempts due to a huge family dispute that broke the said family apart. Very few (as in 1 or 2) people who worked here were actually helpful than those who simply did not care. No person in need of psychiatric assistance should be placed in a hospital as horrible as this. This place needs to fire its current staff and hire an entire new crew, reform entirely, or out right get shut down.
Its amazing this is kendra enters it helped me a specially Adrianna and Adrianne
My daughter was sent here after having suicidal thoughts. My daughter has been sheltered her whole life. She is just a normal teen being normal. After a counselor recommended this place, making it sound like this grand wonderful place where they have yoga, basketball, and various activities along with getting help. That was a big joke. My daughter was a prisoner. They promote family communication, but if i missed the phone call, her one call was over. She was put with teens that had severe emotional problems. Her roomate was on pencil & crayon restriction for stabbing people. Yet she had plenty of pencils. My daughter was scared to sleep at night. Staff sounded nice on the phone, but tell her she used her incoming phone calls when she had not. I couldnt get her out!! The staff uses foul language. Some girls threw their tampons and the blood was on the wall and floor for days! Unexceptible! I wish i would have read these reviews before i sent her. My daughter has never encountered the type of people they have in there. I only once talked to a counselor. Never a therapist or dr like they promised. No communication even though i left messages. Plus they were going to take care of her homework while she missed school. Never happened. (Their fax machine was broke) only after leaving a message saying im sure fax machines on other floors work 5 days later, did she get her work. I caution any parent of a normal child to NEVER send your child here.
My personal opinion on LPBHC inst that bad, I was recently discharged and, while yes they did give me meds , they work if you want them to, I went in wanting help and got the help I needed. If you put the work in to get help It really helps.
This place was an absolute joke. I was sent there 2 times. Both for suicide attempts and they we verbally abusive towards me. They criticized me for every thing. The food was cold, bugs everywhere, and ur clothes didnt even get cleaned properly. The therapist Alana, woman in the wheel chair, she got mad when I refused to talk about touchy subjects, wouldnt allow me to talk to my family about when I get to leave. I got locked in a room for hours after forcing my way to the bathroom cuz they wouldnt let me go when I needed to. They said I was being aggressive. One shot attempt almost killed me since they didnt read my file to know I was allergic to resperdal, and it could kill me by throwing me into a seizure. They belittled u, criticized u, and made u fell like all around crap. Ive got to say that was the worst place I have ever been in my life. If any parent has any common sense, DO NOT SEND UR CHILD HERE! ITS UNSANITARY! The staff are rude, disrespectful and only care about their pay checks and getting out of there when their shift is over. The therapists dont help. The doctors dont help and they dont even communicate with ur family or u to find out what further problems ur even having. If u miss one phone call and ur family calls back, they wont let u answer it. Bloody tampons on the floors, puke on the floors, food, no wonder I always got sick in there. Awful place. Its a prison. Never send ur kid there. NEVER!!
Most traumatic experience of my life... The staff is verbally abusive. They treat every child like theyre animals. I had the flu and they made me sit in solitary confinement for 24 hours (so i didnt get others sick) which was actually the laundry room with dirty clothes and food everywhere. They didnt let me out to use the bathroom even once when i had extreme stomach problems and when i threw up on the plastic couch i was sleeping on, i was banging on the door for hours to get their attention to clean it up and about 2 hours later of sleeping with it in the room a nurse finally came in there and yelled at me, calling me retarded for throwing up. I also had my period and i asked them for a pad and they never gave me one, they never let me do my laundry either, so i wore the same bloody pants for 7 days in a row. You have to earn doing laundry, it is a privilege there... They also did not give me my medication because they ran out and i didnt sleep or eat for days, i tried to kill myself inside of there and i was too scared to tell them because it was a living hell in there.. Most traumatic experience of my life. Do not ever send your children there, they will never be the same after they go there...
I was sent here for suicidal thoughts, extreme depression, anxiety and having a plan, physical abuse and sexual abuse. I was sent there on August 18th to September 19th. 5 days till my birthday and Alana ( the lady in the wheelchair said I might bot be going home for my birthday ) and I became more and more suicidal and depressed and she didnt care at all. Only a couple of the staff cared the rest were rude or didnt care about your feelings. They made fun of a girl for having a baby at the age of 14 and that only happened because she was rapped. And I felt bad for her because I know how she felt. I got put on social restriction for talking to someone about why I was there, wasnt that part of being to tell peiple your story. It is like a prison there, you go outside once and thats it, they say because its lack of staff, you sit and stare at the same four walls everyday all day. I got in trouble for asking to go to the bathroom when it was time for bed, you get in trouble for petty things. They dont care about your feelings or why youre there they care about the money and being in control of you. Its a horrible place, they had bugs falling from the ceiling and crawling all over the floor, the food was cold. And its like living in a nightmare. Enough said.
We went to these people for help for my little brother who has had mental illness. We trusted these people and they took my baby brother away from us and trying take him from our home. My mother just adopted him in January and his birth mother moved nearby. Shortly after he started to display self-destructive habits like bruising and biting and even cutting himself. Scared, my mother allowed him to be admitted to Lincoln prairie. Now theyre trying to say that my mom is the one who injured my brother and that the bitemarks are from her despite the fact that my mom is missing teeth and the bites show a full set. They removing an obviously troubled little boy and placing him BACK into foster care. HOW just HOW is that helping his mental health and how can these people live with tearing apart our family! My mother is not a child abuser and she does not deserve to have her 8 year old son taken from her!! Do not take your family members to Lincoln prairie if they need help because they obviously need mental help themselves!!
This is a prison. Someone depressed and suicidal but relatively normal should not be forced to be around violent criminally insane patients. The staff treats the patients like trash. They simply dont care. Theyre abusive verbally and treat even the most normal of children like theyre all prisoners. Its incredibly unsafe and there are horror stories of patients sexually assaulting other patients. Its a terrible place to send ANYONE and overall makes their conditions much worse. This place needs to be upgraded or shut down.
This facility is a joke!!! Both of my sons have been there and neither received help! During my autistic sons stay, hes had physical fights w peers and staff have no idea what happened!! My son has the mentality level of a 5 year old, but yet my son has the marks of the physical contact made and my son gets secluded and drugged up because he was acting aggressively afterwards, well I think I would too! Theyve lied to me bout my sons care and also decreased meds he came in on without my permission!! Dont ALLOW YOUR CHILD to go here!!!!!
Lets see, where to start? This place is terrible! My child was there for one week before any treatment began. They say you can call at anytime to speak with your child between the hours of 1:00 & 7:00, they rarely answer the phone. They also lack space for visits at times, twice we had our visits in a hall. My 6 yr old has learned a few new phrases that will get him into trouble once he begins school, also now tells people that he is insane, another thing learned there. Since being there we have noted bruises, scratches, & blisters. I did however receive one phone call informing me of an altercation with another patient. I have signed the papers and waiting to get my child out of there!!!!
Staff is rude and does not keep the parents in the loop about what really goes on or what kinda therapy they receive very very unprofessional and quick to call child family service hotline on the parents and I as the mother was hoping to get my son help with severe mood issues and acts of violence 😢 please please do your research before sending your child with behavior problems there Im very very disappointed! My son needs help this is not the place to help at all only good at placing judgment and blaming the parents AND they do not help with the issues they was sent there for 😥
It’s not the best, but I only experienced the Partial-Hospitalization side of Lincoln Prairie, I got into PHP in August and left at the beginning of November. I was there for my Depression and Anxiety, my depression was bad but I made it up in my mind that suicide was never going and never will be the answer for me. My parents were pushing for in-patient but I wasn’t having the suicidal tendencies, my first day wasn’t bad at all, welcomed by Jesús and everybody else in the “class”. Jesús was strict as in making sure you stay on task and make sure you’re learning but at other times he kept it lively and fun with his witty jokes here and there. It’s a Shame that he left but I heard he went on to a better paying job where I think he’ll be valued more, overall one of the best staff there. Then there’s Grace, just Grace, as basic as they come really, she’s what really made me come to PHP the days I did, it’s that she was such a fun, pure-spirited person that was THE stereotypic white girl and brought fun back into my life. She was the friend I needed to guide me through the darkness I guess, yeah the lessons get repetitive here and there but you actually have to want to get better to use the lessons. It was sad to see some kids just not try and then seeing them get discharged because they couldn’t change. And then there was Orlando, he replaced Jesús for a while until being put on the Pediatric side, Orlando is a really “good dude” as he would say it, he was also the main reason I started going more frequently he made it feel like the cool uncle/grandpa or whatever was there. He’s a wholehearted person that truly does care for you and wants you to succeed through the program. And then there was Jared, the Greenbay Packers loving leprechaun, he was pretty strict like a teacher from a private school but if you didn’t act up like I did he was actually a cool dude that likes video games like me and making his way through night school. It’s was also really easy for me to make friends here with almost everybody but it will definitely be hard if you or your child isn’t a very social person or is socially awkward, as I saw there was definitely a class divide as in “popular” kids/social kids vs. “nerdy” kids/socially awkward or loners I guess. I fell in between these too so I could relate and fit in with both sides. It’s also really evident that a VERY LARGE PORTION of the kids that were here had very little or didn’t have any manners whatsoever. They just really didn’t give a f***, kids that had been sent here multiple times still never realized that you can’t solve problems in the real world by fighting or cussing all the time. Don’t think that I’m some goody-two-shoes, I just know when and where to be a d*ckhead lol. It has its problems but I gained from my experience there and hated having to leave, but from what I hear stay away from in-patient until further notice. “Why can’t everyone be like Grace” lol
Im Lydia Graves, I went here last summer. Karma, the nurse, was great. But I still have nightmares almost every night, and I dread going to the regular hospital because Im terrified even by the hand rails along the wall because they look like the ones from LP. My mom says now that she would rather lock me in a room with nothing to keep me safe than send me back. Im not saying that its a bad place, go if you need to, really. They have nice people that can help you. I apologize, I just kind of needed to tell my experience.
I dont think the hospital itself helped at all... it felt like prison. However, Sabrina truly made me feel like Im worthy of life. Sabrina and Tori are the best staff memebers there. They made me feel welcomed and helped me overcome a lot of things. I know feel more comfortable in my own body thanks to them. The biggest help I got there was by far by the other girls I met. Although we had boundaries it was nice being able to talk to someone about my experience and having them understand bc they had been through a lot as well. I now know Im not the only one and if I leave due to these issues then that shows others its okay to do the same. If theres one thing I love its helping others and many of the girls on my floor helped show me that you gotta help yourself in order to help others around you.
My daughter is there now, she is there due to self harm and suicidal thoughts. They have told e and her 3 different dates of discarded always extending them for some reason weather it be to monitor new mess or because she had a bad day. It takes forever to get a phone call in to her if they even connect you. It seems all they care about is billing insurance. My child is extremely upset because she was told she would be home for easter now they are telling her the day after. Why open your mouth about it and say anything at all if you are not 100% sure. I have rearranged my work schedule 2 times now to pick her up. I told them Monday at 10:30 am they will release my child to me one way or another.
Do not send ur kids here. Uts like jail, the staff doesnt really care at all. They dont care if you need help.
My daughter had an appointment because she has severe panic attacks. She got there and they told her the doctor was out of town, her appointment wasnt on that day, and he isnt her doctor anymore. I have had nothing but terrible experiences with this place. They seem to be VERY unorganized.
I was admitted to this hospital, and they really helped me. I had been to others before and they never made me any better. It was easy to reach people and the staff was very kind and considerate during my stay. They listened to me and my needs, and never once did I feel doubted. I am in school, and I had tutors and teachers to help me through the period I was there. I definitely recommend this hospital!
Rude staff. No communication, except when it is too late to matter. What information is given is incorrect, especially concerning what patients are allowed to have. Will unlawfully detain your child against your will at the drop of a hat. Please, try any other mental health provider.
Our son spent 7 days at Lincoln Prairie. They set up a payment plan, got the down payment, then billed and additional $1300 after insurance paid then sent another bill for almost $500. If you have insurance dont send your family to Lincoln Prairie. They will milk your insurance company for every dime they can get. And then some. This is why our premiums are so damn high.
I was there a while back and I thought everyone was there to listen to you and try to figure out ways to help u out and when I came home from there I was changing and now my parents have seen the change and now things are coming back to me that have been takin away before any of this happened thank u Lincoln prairie staff and member and most of the pations for helping me turn my life around
Lp is very nice and welcoming to the people and the staff are nice I just got out yesterday and I wanted to shout out to a few staff -Harrison,Tom,Brea and so much more (4th floor) and A few kids CC and Avion and I’m not lying I didn’t wanna leave and I kind of think I need to go back for the help I need
Truly bitersweet. I get anxiety when I think about this place and that is a terrible thing to happen considering it should help. I was lied to, patronized, belittled, and disrespected while here, and thats just the employess. Nevermind my peers. But, while here, I, also, smiled and grew to care for others. Most will bond with at least one peer or employee while here and that makes it kind of okay. I wouldnt recommend it, ONLY, because the whole purpose is to help you with skills that once you are discharged will assist you. It is hard to leave here for many because you get comfortable and used to avoiding most triggers that await at home. And when you leave it is so strange like you enter an entirely different world. Some dont want to leave because abuse awaits at home and you would be surprised how many kids get sent back to abusive homes without sufficient evidence. Anyways, in conclusion, if you are not a tough cookie, dont go here. It will break you down. BEWARE OF: TNISSA (LIAR), YOUNG JOHN IN COMIC SHIRTS (PATRONIZONG), ALANA (BLATANTLY RUDE), and KARMA (BETRAYING).TRY TO FIND: JESSA (RELATABLE), TORI (CHILL), DRE (CARING), JOHNNÉ (TOUGH LOVE), NICOLE (SWEETIE), MARVIN (FRIENDLY), LOGAN (NICE), Z (FUNNY), and (SOMETIMES) AMANDA.
My son has an outpatient therapist, Julieann Robinson, and she is the best therapist ever. There is never a fight to get him up to go to his appointments because she treats him kindly and aims it around his needs.
This is the worst possible place to go for mental help. That staff treats you like you have a disease or as if you aren’t human. The way some of them can talk to you is degrading and, they don’t try to help you there houses is that a pill can.
This place doesn’t care about the patients. I have depression and I got put on so many unnecessary drugs that were antipsychotics and sedatives. The staff genuinely didn’t care about the patients. All it did was make me feel worse
This place is great. I went there and I truly feel better. The staff is nice but thr other kids can get aggressive but thats what some people are there for. They looked out for my best interest.
I was really suicidal when I went there they help they were there when no body was they helped SOO much shout out to Harrison Tom Brea Hailey and so much more I’m so happy I went there they were like my family I missed I told my best friend about it and so much people I wouldn’t mind going back if I had to
I was there for a week and a half. Put me on all the drugs they could. I wasnt suicidal and wanting to do things I would of never done. You guys are the worst hospital ever. I dont understand why you guys are still up and trying to make people happy
I was there in 2017. I was 14 I was in and out of there. The staff really cared. I was there for placement the last time. I appreciate everything y’all did for me though for real.
The night staff were just jerks. I liked my councilor tho
Understanding and caring. This place has helped my son control his depression and anger. He was not pumped full of drugs. This place does help.
They did not have anything in order the call system was terrible do not go here
Had a family member there. No communication with supporting aftercare agencies. Discharged with no returned calls to school or supporting agencies.
I was there back in 2014 or 2015 and the nurses and doctors there treated me amazing and they were just all around extremely helpful to me (:
So terrible, i’m sorry to any kid who has been in lincoln prarie.
They are absolutely amazing and have always 100% put my kids first and helped them tremendously
There food is so good
The staff dont care about the other patients, especially when I was there
I’ve not been here before.
They staff treated me like i was there kid and got me what i neded to calm down
This place should be inspected by the state. The care there is not good, the food is terrible and only thing they are interested in is your insurance.
Its where my son has been going on for many years for help and now Im bringing in my daughter for help and hoping that both my kids can get the help that they need this is the only place I know of that will give him the help that they need thats close enough to where I can still see them
Most of the staff was very caring and we had a great therapy intern
They allow the children to curse scream fight and Dr lies about medication!!! DO NOT LET THEM TREAT YOUR CHILD!
Didnt help my sister at all. She is 16 and all she gets to do is color. She is to old for coloring
My nice was there for 2mo. No help ..no schooling she 12. Poor
My granddaughter needed help and they just turned her away really quickly
They were very nice to me and helped me and was very friendly to me and Charles was very very helpful.
One to many visits. clearly doesn’t help 👍
I like how we got thing and my fav nurse was mrs rose
Unsafe environment. No regard for privacy laws. Child came home still extremely depressed. They didnt seem to care.
Horrible place their main objective is billing your insurance not helping people.
1/5. Experience there was terrible, would not recommend!!!!
The staff is awesome the building its self is unsafe and the are ok
Lincoln prairie is awesome! #forthekids
Quick 2 give meds and push along
Horrible place. Make everything worse. Not better.
It helps but it just sucks tbh
It is not helping its hurting
Good
My son goes here.
HATE THIS PLACE
The place was bad
Poor leadership
Total reviews rating 2.4
118 Reviews for Lincoln Prairie Behavioral Health Center 2023:
Review №1
2022-05-05My experience with the adolescents half’s staff was horrible. If they keep you on the unit they will not bring you food unless you beat on the window like 4 times. The staff also do not help with any mental problems. When i was there i only seen my doctor 2 times and i was there for 8 days. i also had hit my hand really hard and not once did anyone look at it. there was also a time i asked to use the restroom and they told me to hold it until they were ready to get up. thank you that is all.
Review №2
2022-06-23I was putOn the tweens side of the girls floor. I’m 15. It was very overcrowded , in the dayrooms we wouldn’t even have enough chairs for everybody. There was a system with levels in which if you scored at three you could either get an extra phone call or 30 minutes in your room. But we could not always get our 30 minutes because staff would just not show up so there weren’t enough people to monitor the halls so we could take our breaks. From what I could tell stuff just wouldn’t show up without any notice one day we had to have breakfast up on our floor instead of the cafeteria due to the lack of staff.Moving to the patient rooms. They were always very dirty they would have writing on the windows and the walls. I looked under one of the desks in the room and I found that four different people had written “this place is hell”. There would be food on the floor and crayons thrown around and trash. You would maybe stay in a room for two days then they might move you or give you a new roommate even if your old roommate hasn’t left they would constantly switch you around. The staff most were pretty rude and really didn’t care about us. Group therapy was either one of them putting on a movie or us drawing and them playing on their phones. I can say Mr. Harrison was probably the only one who would help with these “group discussions”. I didn’t feel safe there there was constantly yelling and fights and girls just bullying other girls. And despite saying that they were LGBTQIA+ friendly they would constantly dead name some of the trans patients even know their real names would you written down on the sheets.I would not recommend this this place was held and I did not get any help please do not send your cat here.
Review №3
2022-04-24My experience here was good. I loved the staff and I made some amazing friends. The only problem that I had is not being allowed to communicate with my friends outside of the hospital. I am actually in deep depression because I miss my friend, Jayden. If I could see him again , that would make my life much better!
Review №4
2022-05-14If you are going to have staff in the admissions department talk smack about patients and cuss excessively, u should prolly invest in sound proof doors.Im sitting here waiting for my child to be released and I can hear the girls loudly talking through the door in the office about patients. Some compassion ya got going on there.
Review №5
2022-07-02The reason why I review this a 1 star is because I did not receive my right medicine. Second staff were treating everyone bad. The place would be a mess and dirty. I think that place needs to be shut down or be better.
Review №6
2022-06-21Staff give patients meds even when parents told them not too. Very disrespectful. Causes more issues with the child. Understaffed. Hardly any therapy goes on.
Review №7
2021-12-30For me being a patient, that got out around two weeks ago, nothing really changed at all. The fun thing was that I actually made good friends, that’s it because one group was boring and there was a lot of people who got on my nerves and also they triggered me. I’m pretty sure my favorite staff by far would be Mr. Harrison just because, also the therapists and nurses didn’t really do anything all they did was ask u the same questions over and over again which was irritating and there was no point in doing that also this one time I couldn’t sleep because I had too much energy so I went to ask the nurse for some melatone or whatever it was called and all she said if I had already taken it it should work or something like that and I was confused but I just when to my room staying up pretty late I guess. Honestly that place is horrible and I literally recommend for your kid to go here.
Review №8
2021-11-26This place helped me a lot Im the 2 yearsIve been in an out of it, an i can honestly say, if this resource wasnt here, I probably would be here either.I can understand the angry feed back, because no one likes having there freedom taken away, when I first went through the system I was very angry I even had to be there- I didnt think I needed help, but others saw it, an I saw it too with time.The staff were so patient with me, of course there are ground rules that shouldnt be crossed, which is understandable. I feel like the staff that were there my time around REALLY cared. Even in the out patient program, which I recommend highly after inpatient.Not everyone in group gets along with each other, which is to be expected, but I believe group interaction is so important.I want more people to come here, an I feel for everyone who walks through those doors its in search for mental help, an Im grateful to the ones who provide it.I hope in the future there can be more adult mental health programs, because I feel like theres not enough resources for adults struggling with mental problems.Anyways, I plan on working here in the near future, I want to give back whats been given to me. Please consider this place, an hopefully Ill see you there. :^)
Review №9
2021-12-27This a very shady place. I had a issue with bills showing up randomly.called and Asked for a break down of all charges 3 different times over a 30 day period. Finally got it and it’s a joke. Very basic and vague . Called again and asked if this was a joke and still got no answers. It makes me feel like they are hiding stuff. The people I talked to were nice and just doing their job that’s is why I gave them a star!!!!! NEVER Will I take anyone I love there again
Review №10
2021-10-17I did an intensive outpatient program here about a year or two ago and was admitted for moderate depression. I left with severe depression, suicidal ideations, and trauma that still affects me today.The staff are unprofessional, dismissive, and act more like guards than anything else. Therapists had nothing to offer but more meds and random diagnoses that made no sense. I was constantly ignored, gaslighted, and told that because I wasnt mentally stable at the time (again, moderate depression), I wasnt trustworthy. They were constantly trying to convince me that I was delusional and had symptoms of schizophrenia (which I have never been diagnosed with, nor have I experienced any symptoms). I was placed in a group of kids with anger management issues, and we were essentially forced to listen to lectures about how everything would be so much better if we just stopped being mad. I did not have anger issues.Despite claims of being very LGBTQ+ friendly, I was immediately outed against my will as soon as I arrived, and nothing was done when other patients called me slurs and pushed me around. It was very much like a prison.Group therapy was just coloring or painting, no actual talking, sharing, or even a therapist present. When kids were upset, angry, or overwhelmed, instead of trying to help the kids or figure out the problem, staff just shoved them in a room and had someone watch them the whole time. You couldnt go anywhere without someone staring at you. Even in the bathroom, a staff member was waiting outside the door, listening. Contact with anyone while you were there was impossible. Phones were confiscated and any request to call/message/email anyone was denied. They tried to make it seem like you could leave at any time, but also physically restrained people trying to get out and kept all personal belongings locked away in an office.They also made it incredibly difficult to leave. I was told I would only have to attend for one, maybe two weeks, and after the first day when I came home in tears, I was promised that I wouldnt have to go back. However, LP made it so difficult to get me out that by the time I was able to leave, it had been four weeks. Four weeks of absolute hell that left me worse off than when I came in.Do not send your kids here. No one I know has ever had a remotely decent experience at LP. Your child will come back wanting to kill themself and blaming you every single day for ruining their life.