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LANs Nail & Spa in Oak Lawn

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Phone: +1 708-800-6066
Opening hours
  • Monday:10AM–8PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:11AM–5PM
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Total reviews rating 3.7

73 Reviews for LANs Nail & Spa 2023:

Review №1

2022-06-08

The absolute best nail salon :) i’ve been going here about 2 years now and i can’t say enough positives. all of the staff are super nice and welcoming and leave my nails looking and feeling beautiful. here are some of my favorites they’ve done!

Review №2

2022-04-29

Customer service is big to me. I tip well in order to show appreciation for good service (many years coming to this salon). I am a repeat customer when I get quality service. This is not appreciated at LANs. With prices rising for all services, gas, food, etc. it should be greatly appreciated when someone repeatedly spends their disposable income with you - NOT THE CASE!!! As Black people, we should support Black owned nail salons. Here are a few in the area that provide great customer services: The Nail Room - 10045 S Western Ave; Color Me Beauty Bar: 1810 W 99th St. Support those that truly appreciate the value of your $ and provide quality service!!

Review №3

2022-07-27

Love this place so clean and I do not feel rushed at all and i love there designs and they are gentle and take their time

Review №4

2021-12-22

I enjoy coming to the shop for my pedicure and full set service. However, everyone there doesn’t have good customer service. 1. If you see a customer struggling ( especially elderly, it’ll be nice to step in and assist) 2. If a client is receiving a pedicure, don’t just leave the big bag of nails/color on there lap during the service. Once they chose a color, grab the bag!) 3. Don’t question tipping to clients ! It’s rude. Tipping is based on service; therefore, to come up to a regular customer and question them why someone gets more than another is mind boggling. Keep in mind, it was not the owner who did this but another worker.

Review №5

2021-08-02

Small environment but it creates a more personal experience. Great staff and I love their work. My no chip polish last longer than any other place. Definitely here every 3 weeks!

Review №6

2021-10-12

Great job by Lan! I needed nails done as I was traveling soon. She desperately needs some help though. Eight other techs and she’s still trying to everything, appointments, consultation, salon services…. Her work lasted it just took much longer than it should have 2 hours.

Review №7

2021-05-21

The only problem I had was that everything I wanted done was $5 extra. I had a square shape & wanted to change it up so I ask for a almond shape the lady which goes by Lan said $5 more i said to change the shape..?! So i left them square whatever then i ask for glitter on top of my nail just some gel glitter color she then said $5 more I told her for glitter it could be a gel color with glitter but she kept saying is $5 more. The place is not bad if you just want to keep it simple and lastly she said I like how they look on you much better than the picture i had shown her. Ok so the one who needs to be satisfied is the client not you. Everything i wanted done shouldn’t be added extra unless of course is some rhinestones or some other stuff I was asking for basic. In the end my nails were ok

Review №8

2021-12-02

Took my mom, and it was lack luster, at best. Everything about the mani/pedi we received was ok, but I wouldnt even call it satisfactory. Ive gotten much nicer results at Mimis nails just down the street, but since Mimis place was too busy, I went to LAN to try it. Doubtful Ill ever go back to LAN, tho, as you couldnt even tell the next day that I had gotten a pedi/mani. All I did was get up the next morning and get ready. My feet/heels literally looked exactly the way they did before I got my pedi done, other than the not so great-looking French tips I had them paint on. My heels still look dry and cracked and my feet didnt look like the cuticles had even been touched. They didnt even put cuticle oil Or anything on my hands, even though I asked them not to paint any nail polish on them. My cuticles looked so dry on my hands When I walked out, that I had to put some lotion on in the car just so they looked a little less terrible. My moms fingernails also got ruined by her just opening the car door, & she sat under the fan/light for quite a long time before we left. Asked her if she wanted to go back and said they could fix it, and she was so disappointed by the paint job in general, that she said not to worry about it because she would just remove the nail polish that weekend anyway. (FYI, I did tip both people very well, even tho the jobs they did were mediocre, because its just in my nature to overtip.)

Review №9

2021-04-04

I’ll start by saying, I’m huge in customer service because I’ve worked at a certified Nissan dealership since 2013. I’ve watched what a money-motivated person will do to someone who comes in asking for help. They can be very dismissive after they get the sale. It’s not about the money for me, I have that. It’s the way you treat people. My nail shop is closed today (Sunday), and I say that to say I’m trying to be as unbiased as possible. Not comparing.My point is, my girlfriend brought me here for Mother’s Day. It’s not a bad location as far as initial walk in. My problem came in when i was told that a regular pedicure would be $50 with non-chip. It’s overpriced, and no big deal as I said money, not an issue. They soaked my old nail polish off which was only left on 3 of my toenails not 10, and told me there’s an extra charge for that BUT only if I get the $27 one called “The Classic”. However, If I pay for the $45 no chip they’ll waive the fee. Then one of my nails was shorter than the other, so she asked if I wanted a tip. I say yes. The lady next to her says “extra $5”.... O...K... so all good.In my opinion, No one should have to pay $50+ to get their feet painted, but to each his own. As a big customer service advocate, I clearly read and share reviews. So as I’m sitting here I start seeing review after review (with pictures) about how if you go back in and show them something that needs fixed, they charge you for it, even if it’s their error. Some even said they charged them the full $55+ again. BoooooooooMy nail tech was great, I think she goes by Summer. She was trying to accommodate. It was the tech next to her. I’m assuming she’s the manager or “owner in disguise because I observed every tech going to her to confirm things. She was VERY DISMISSIVE. My nail tech asked this manager about the charge for the nail tip, and she said “yes extra”.I then asked that same woman, what if I just get the scrub, and the take off for my polish, how much would that be? (because I was just going to go to my spot tomorrow for $35 with non-chip included).She looks at me, and with a clear attitude now and said, “$32”.So to soak three toenails off, and scrub the bottom which had already been done at this time, she told me I’d have to basically pay for the whole Classic. .. that was it for me. So, I’m sitting here now for an hour and ten minutes, and Summer is almost finished.Again, Summer was great! But a Business is only as good as the person in charge of decision-making. Summer is the reason for two stars instead of one. Summer will STILL receive a tip from me, because this wasn’t about the money. It’s about the principal. No empathy whatsoever, and I absolutely know that whoever left those other reviews about their issue being dismissed and getting charged all over again just to fix it, were truthful in their statements. Everyone have a blessed day! I know I wrote a boom but that’s how long I’ve been sitting here. 🤷🏽‍♀️You have to care about your customers concerns like Summer was. It starts at the top guys.

Review №10

2022-03-22

No Frills, great service and reasonable prices. One of the best manicure places on the Southside. It actually lasts!! Lan is the sweetest and cares for every customer like family.