Kerbside pickup
Yes
Kroger in Peoria
Categories
Location on the map
Peoria, Peoria County, Illinois, US
Service options
No-contact delivery
Yes
Delivery
Yes
In-store pick-up
Yes
In-store shopping
Yes
Health and safety
Mask required
Yes
Staff wear masks
Yes
Staff get temperature checks
Yes
Staff required to disinfect surfaces between visits
Yes
Safety dividers at checkout
Yes
Highlights
Great produce
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Offerings
Organic products
Yes
Passport photos
Yes
Prepared foods
Yes
Amenities
Public toilet
Yes
Planning
Quick visit
Yes
Recycling
Plastic bags
Yes
Payments
Cheques
Yes
Debit cards
Yes
SNAP/EBT
Yes
Credit cards
Yes
Phone: +1 309-682-2173
Site: https://www.kroger.com/stores/gr...
Site: https://www.kroger.com/stores/gr...
Opening hours
- Monday:7AM–10PM
- Tuesday:7AM–10PM
- Wednesday:7AM–10PM
- Thursday:7AM–10PM
- Friday:7AM–10PM
- Saturday:7AM–10PM
- Sunday:7AM–10PM
Kroger in other cities:
Comments (195)
I have been shopping here for over 20yrs. Past couples yrs the time at customer service desk for services are crazy. They never have 2 people working at station. Also carries long convos with customers instead of being polite and minimizing convo. This must change if not expecting Hyvee to snatch business from them.
Employees are very helpful. Fast checkouts!
I caught a lot of great deals today. I checked out with a full cart of produce and meats for under $100.00
Please beware. As I was not. The shopping service I used was not provided by Kroger but by Instacart. I did not receive my groceries, but I did receive a credit card charge. So, be careful what you use. It was not clear to me on the website that I was not using a Kroger product with a Kroger person.
Good selection. Was able to find a variety of items at reasonable prices. Able to use my Dillons card for more savings. I would recommend anyone who hasnt visited this store to give it a try. You will be delightfully surprised!
I will not shop here again. I have shopped here for over 10 years. In the last 3 years, this store has gone downhill. I no longer recognize any of the staff and theyve cut back on the staff that is still there so lines are very long. Worse yet, Im constantly being overcharged(!) on items that have clearly marked signs over them. Instead of refunding you the price at the register as they used to do, staff now tells us to go to the money/customer service window. Today, I was overcharged $2 on blueberries. After being waved over to the money/customer service window, I waited behind 6 other people who were doing complicated financial transactions. The lady behind me had been overcharged for grapes which had a huge sign saying, $1.99 per pound with all grape colors listed. Still, she was charged the regular price and was now in line behind me to try and get the price corrected.At night, they started putting security staff with bulletproof vests outside and inside the store. Today, I saw a security officer inside the store and it was 10am in the morning.I will never, ever shop here again. If I feel I have to get something at Kroger, I will go to the store on the North end on Knoxville Avenue OR the Hy-Vee just across the street on Lake Street.Krogers, what happened to you?
I was here at 5:00pm on Christmas Eve and the Kroger staff was amazing. The store was filled with shoppers and they kept the check outs moving quickly. Thanks Kroger for helping us all with our last minute shopping.
Closed 15 mins early. Just needed to grab 2 things 🤷♀️
Shopping in Krogers or doing pick up service I have been very satisfied with the friendly customer service I have received during this Covid19 pandemic from Lake St Krogers.Thank you for all you have done for all of us.You are a blessing to all of us! God bless all of you!
Not impressed with this store. I worked at two Kroger stores in Georgia. So I do know their policies. If you buy something and it rings up wrong, the item is supposed to be free. I’ve had this happen 3 or 4 times between two stores. This one and the one on Sterling. The store on Sterling, I had a bad experience with as well. The cashier was rude and the lady working the service desk was as well. But the Assistant Store Manager DID know the policy and corrected the two employees.i left feeling a little better about the Manager and how he corrected them.Today, this store, on West Lake Ave, the same. Made me feel like a fool around the other customers. I explained the policy and asked that if she didn’t know it to call her Manager. She was going to ignore that at first by just ringing up the price it was supposed to be. I then again asked her to call the Manager. And he didn’t even know Kroger’s Scan Right Policy! But what he says to her is to go ahead and give it to him. I could tell by the way she answered him on the phone. I had hoped that the policy would have been corrected so that she would know. And my feeling as a fool in front of everyone would honestly be met with some satisfaction. But no, her words were, “It’s just Change.” Well, lol! It was more than just some change. It was about $5. Add that to the last three times and that comes to $30 total. Hey, if I know a store policy and I’m gonna get the item free, then I’m gonna say something. So nothing was corrected, I walked out with the feeling that, I, to them, was just another dumb ass customer!
One of the cleaner location but isnt a schnucks
I Love Krogers,the store is always clean,the workers are very polite and always checking to make sure I found everything I need. The pharmacy workers are polite as well. I recommend Krogers to my family and friends. The prices are reasonable....
This krogers is hit and miss these days. Sometimes it is clean, great service, and well stocked and other times not. I shop here out of habit, I known where things are in the store, most staff is friendly and its close to home.
Donna ruined my experience 2 days in a row with her complaints how there was no baggers but everyone was working hard she always complains two days in row i dint know if she knows.or not but that is bad customer service i dont want to here your complaints donna and its so unprofessional
This location has really went downhill lately. I have had several people randomly try to pick a fight with me. I recommend the Lindbergh location. It is well worth the drive.
This Krogers is getting as bad as the Sterling one. Been going to the one on Lake for over 20 years. Now they cant keep anything stocked, especially in the first week of the month 🙄. Its always a sh*tshow when i go there. Management is incompetent.
A big inconvenience with the money center, if you do not get a money order from that location they will not refund it or exchange it from any other Kroger location. A very pointless and inconvenient guideline. Im not that old but Im sure someone that doesnt like being out in the bad weather would hate to have to run back to the original store that the money order came from just to exchange it for another or refunding when actuality theyre the same type of store with the same type of services. Hope they do fix the problem very soon🐩👎👎👎👎👎
I shop Kroger all of the time. This store is easy to navigate and has what I need. The staff is curtious and helpful. My only complaint is the parking lot. It has caused me to trip over my cart because of small potholes.
Always find what Im looking for or am told where I might now find it if theyre not carrying it. Clean place. Only complaint is they need more human checkers at high traffic times. Some of refuse to use the self check outs.
Just today one handed from surgery got bag my own collection of Peoria worst employees management right here disputable most of um
Old people starred at me. Also need more cashiers.. Also seen light skin woman threatened her boyfriend. Didnt feel safe. But prices was good. Not better than Walmart.
The self service register was messing up.They tried to say I didnt put cash into it.Computer/ Machine Error.They wouldnt let me leave.Made me feel like a criminal. MACHINE ERROR.I had witnessed that I put cash in.Never again will I shop Krogers.I will continue my shopping across street at Hyvee. They have registers with people.Better customer Service and help.I would give Krogers a O star.Its gone down till since Wisconsin closed.
My family and I shop here weekly. We love the service and everyone remembers you just like a small town store. The food is great and we always can find what we need.
I usually shop here. Thinking of switching to hy-vee. Now that the other stores closed its always excessively crowded and they literally never have enough lanes or baggers. Theyre always out of at least one thing on my list. I was cool with it for a couple months but....hire more help.
Poor customer service. I arrived to return a product at 7am, was told the service department wasn’t open until 8am. I retuned at 8am and was told the worker was on break someone else said she was filling machine with change. I’m using this waiting time to write this review, still haven’t been helped and it’s 8:11.
Busy location but I dont mind the people and the workers are amazingly helpful. You can ask a question and if their not on a register they will take u exactly where the item is. Customer service at its best.
Used to be five stars. Then they closed two locations now this one is always out of stock and packed with long lines. And of course they dont stock more or hire mire cashiers. Krogers has gone downhill
I mostly like this store. I love that they carry Pop Chips, but I did have some issues with their lack of baggers that day as I got behind someone with a large order and it took a long time for them to check out due to this.
Clean store and pleasant shopping experience makes Krogers my favorite grocery store. The friendly and knowledgeable employees are the icing on the cake, so to speak.
Noyhing great. Since closing other stores, this location has had problems keeping the products stocked. Hope they get it together soon.
Carts are sometimes hard to come by unless you bring your own from the lot. Aisles are narrow. Todays cashier was sullen, they do have a few good ones, but didnt get one today.
Crowded and not the cleanest or nicest, but I only use the pharmacy and they are nice, though I wouldnt say friendly.
Great savings when you have a kroger card. Also you can earn points to get free gas at their gas station or shell gas stations.
I LIKE SHOPPING AT KROGER,BECAUSE OF MORE SELECTON.MY MOTHER LOVES THEIR PUDDING AND SO DO I.WE ESPECIALLY LIKE THE TAPIOCA AND THE BUTTERSCOTCH PUDDING CUPS SO TASTY ! DONT FORGET THE MEAT SELECTION AND EVERY ITEM YOU WANT TOO PURCHASE IS AT KROGER. THE VEGETABLES ALL WAYS FRESH! OH HOLD ON! HAVE YALL TRYED THE FRIED CHICKEN? OH ITS COOKED TO PERFECTION! SO IF YOU GET HUNDRY THEIR DELI IS JUST RIGHT FOR YOU WHIT AND STORE LIKE KROGER HOW COULD YOU GO HUNGRY! ENJOY EVERY ONE AND HAPPY SHOPPING!
Way over crowded. Always too few checkout lanes. Feels dirty and the poor lighting doesnt help.
There was only 1 lane open and the u-scan. Lines were long. I considered just walking out as soon as I walked inside. The place jist seemes understaffed.
Quick and easy to get in and out of when I need something. They also have a great selection of things on clearance usually.
Its a convenient grocery, good prices. Better prices of you have coupons. They do also have good sales.
Usually friendly staff, bad tendency to misread seasonal orders and under/over order necessary items. Keep going in to find no stock on items I need before or during holidays.
They have food
Pitiful I hate going to these Krogers never should have closed any of the Krogers down. Lines are long and the shelves are always empty......I am two minutes from finding somewhere else to shop.
I heard you behind the service counter and I know you were ignoring me... The store was nice tho.
The concept alone is worth the five stars. An exemplary contribution to improving the world.
Kroger on Wisconsin closes, now all the riff Raff piles up in this store, noticeably the organics are fading or failing, the bulk nuts and berries are no longer offered, absolutely no reason to keep funding Kroger . 50 yrs and disappointed enough to try Hy-Vee....
Eh, its crowded quite often. But Id avoid going around the 1st-10th of any month specifically. Especially if youre not a fan of crowds.
Very kind service. Great choices and prices. Check out the markdowns. Private selection store brand is amazing.
They evidently dont give raincheck on advertised product. Management wouldnt come out of backroom to solve any problems
Went in after midnight, third shift staff is rude, no one greeted us or offered to help us in anyway. I will be going to Schnucks or Hy-Vee for late night shopping.
Good place for market, the staffs are friendly. I have comback Peoria after 5 years, and i feel pain for the business around this area.
Andrew is a great employee. Always smiles and makes conversation. We always make we get into his line
Better than sterling but isn’t Dunlap quality
Lots of people were shopping, but the shelves were stocked. The lines were moving fast at the checkout.
Good grocery store. Decent selection, and pretty clean. The isles are a bit tight, especially in the produce section.
A clean store, a great bakery with lots to choose from, love the olive bar! The staff are very friendly and helpful!
The store needs a good cleaning. The staff is very friendly and helpful.
Love kroger thee best place for everything prices are good sales everyday, good quality
After my last visit to this store, the Rude Public treatment , I will ABSOLUTELY never set foot in a Krogers again.
Whole place was filthy, only had one lane open, and had to bag my own groceries. Hyvee is more expensive, but worth it
Did a online curbside pickup. I was happy with the service. Would do it again
Everything was easy to find. However, staff at this store of Krogers is very exceptional.
Im HAPPY that I have a good store to visit that has everything I need and things I just want to try.
Best to bring your own mini-cart from parking lot if you want one on Thursday.
Been shopping here for decades. Always a good experience. Their meat is excellent.
Good place to shop/but you have to exercise patience because they are short help
This particular Krogers is clean, staff helpful, although been using this Krogers for some time now.
Awful!! Lines into the food aisles lined up to check out. Becoming a very bad issue at this store.
Met a really nice lady in the Floral Department named Jackie, really refreshing to meet someone with great customer service!
Register 11, one lady is holding everyone up. Why is there only 1 register open? Please. Its been 30 minutes.
I love shopping at this Kroger the best in the peoria area.
Kroger on Lake Street; is my favorite Kroger.Lake Street Kroger is always 90% of the time fully stocked.
Good place to shop for groceries as long as you have their card.
I can usually find what I am looking for. However... a lot more work needs to be done on keeping the parking lot clean!
The way the deli is run and stocked is a joke.
Gluten-Free foods are minimal compared to its neighboring competition.
I have always love shopping at Kroger, and Frys!!!!! Awesome employees.
The peoplewhoworks at Kroger are friendly nd very helpful they ask did u find everything u needed if u ask for help they will help u
Very clean and professional store. Staff and employees very friendly and helpful.
Nice friendly store. Good prices with many options.
Good!!..a good selection of fruits & veggies..checkout was quick..friendly and helpful..!!
Best prices on groceries. Love that the deli carries boars head meats and cheeses
Love the prices and always get good and friendly and helpful service.
Real good place to shop and get your dinner quuck
They need to do a better job keeping the shelves stocked and their baggers are awful
Exspensive as always. I wouldnt shop there if my car was running
Great prices, clean and wide variety of items.
Clean, shelves always stocked, friendly, helpful staff.
Very nice, clean, an huge. My personal favorite Kroger.
Good selection and good prices with savings card. Clean store
Not enough electric scooters and the ones that are there are never fully charged
Not has good has the Kroger on Knoxville, but better than all the rest.
The employees were very helpful.... most deffinetly will be returning
Its suck I am 69 yrs old and was asked for a ID to buy beer how rude will go to Hy-Vee now on
Usually always find what i need or want or another product thats comparable.
Store really gone down only go there fore my medicine use to shop there all time butt its starting to get ran down
There is a supervisor at Kroger on Sheridan Rd that is very rude and wouldnt let me talk to a manager
The floors are real dirty and check out lane register counter need to be wipe down The people are friendly
NOT enough tellers, had to go through self check & normally dont because it takes employment from the unemployed !!!!!
Great selection of food. Not all that expensive.
Good selection, but pricier than Walmart
Shelve had the tea we buy sometimes they are out of stock
They say on the site they close at 12 but close down a hour early to clean the floors at once waste of gas
Very clean and friendly environment..I go to this Krogers when I go to do my workouts.
Good prices and friendly people
This is an affordable place to shop and is very friendly.
Just a few more open lanes would be better.
Always busy but employees are helpful.
They were very busy and did not have all the lanes open
Very, very busy, only half the checkout lanes were open.
I love Kroger it has really good deals
Horrible place to shop treat all customers like theif
Nice staffers; quality house brand wares.
Like it, but they never have enough registers open or grocery baggers.
It was good
No one helping the poor lady scanning the groceries..she had to bag everything herself!!
Fresh fruits, vegetables all the time.
Always great customer service, better selections
A great store .very clean.
Longer lines now that the other stores are closed. I miss my Wisconsin store.
They closed early and we are faithful customers
They always have great samples and snacks 😃😃😃😃😃😃😃😃
Awesome Associates. Very clean store
Get a Kroger Plus card to get the best prices.
Digital coupons means big savings.
Rude cashiers... Always packed
1 star bout right,maybe 2...expect long lines just bout anytime!
Not good at all. I was threatened by another customer. Police was called.
Found everything I needed and everyone was friendly and helpful
Great saving meat,produce,and vegetables shopper saving.
The lines were crazy long and out of everything as usual #.
Too many people in one area this has been my worst visit every!
Closer to my house sometime you find a good deal
Long lines and I swear it would kill them to open more.
Big selection and fresh produce.
Clean and well marked aisles.
The store was crowded with narrow aisles.
Easy in easy out nice people!Thats all folks!
Your store one of the bad store i have every been in
Great!!! Very helpful with any issues or concerns!!!!
No wait in line and friendly workers.
All of the employees are great.
They are always out of a lot of items
Bad service lazy employees 3rd shift
Convenient grocer for organic, vegan...
Not enough personnel at check out
Great place to shop around
This store is Always out of stock
The milk is bad tast nasty
Great free snacks!
I always go to ths kroger
Higher prices than walmart
Not enough registers open.
Awesome place for shopping!
Good fresh selection
Store on Lake st. Is the best
Love lake view Krogers
Its cool
Pleasant people.
Shelves are always empty
Very good
Good time to shop
My new store for now
Nice clean store
This is a good store
Good selection
Busy place today
Great
Its. close to home
Good
I like this store
Ok
Yucky
Good
Good
The lines are to long
Dirty
Good store
Over crowded
Helpful staff.
Nice place
A good store
Kroger
Greatservice
Big Kroger
Convenient
Everything
Total reviews rating 3.7
195 Reviews for Kroger 2023:
Review №1
2022-01-19Its your typical grocery store, however I dont believe its managed very well. I actually rather drive farther to the Kroger across the river in East Peoria. They are better staffed, and the food and produce are fresher and are stocked regularly.
Review №2
2022-03-03The worst Krogers I have ever been in in my life the food at lunch time was very minimal five six pieces of chicken to pick from mashed potatoes or old you could tell they hadnt been stirred and probably 20 minutes the gravy same thing nasty film all over it what they had for macaroni and cheese was so dry it looked like itd been sitting there for days and finally after waiting 10 minutes got someone to come over and gave me two chicken breasts and banana pudding and chicken breasts were so overcooked and dry I threw them away the only good thing was the pudding to registers open slower than molasses in February even slower than bartonville and that is saying something I will never shop or eat or get anything from this place again
Review №3
2022-04-20Ive been calling this store for 30 minutes now back to back the time is 5:36 p.m. and you mean to tell me theres no one there to answer any phone except pharmacy you guys are pathetic
Review №4
2021-12-22THEY SELL MOLDY PRODUCE!!Don’t buy your fruit or vegetables from there. I went here yesterday and almost every fruit & veggie had mold growing on it. I finally found some that didn’t but the very next day, mold has already started to grow on it. Go somewhere else for your fruits & veggies
Review №5
2019-04-24Not too loud, yet crowded, even during the work week. Semi decent pick of brands. Store was small though. I would recommend it still, probably the best Kroger in Peoria.In Kroger’s fuel rewards program, you earn 1 pt./per $1 you spend. Once you’ve earned 100 fuel points (after $100 spent on groceries), you’ll get 10¢ off per gallon on up to 35 gallonsHy-Vee offers fuel perks on select grocery items that vary weekly.Unlike other stores, there isn’t a set reward per dollar amount spent — either check the weekly ad or browse your local Hy-Vee to see which items offer fuel rewards.
Review №6
2022-02-27Great service and peaceful place to go for shopping, all things from one shop.
Review №7
2018-05-25Little better prices then most grocery stores in the area, great deals on digital coupons and using gas points!
Review №8
2022-04-23Crystal at self checkout was very patient and helpful even after we messed up a few times
Review №9
2021-02-27I gave this Kroger a 4/5 because they don’t stop people from going to the u-scan with a full cart of groceries. Yes that makes me a grumpy old man to complain about but no I don’t care. Otherwise, this store is usually stocked and fairly clean. Their employees wear masks over their nose like they should and I appreciate that!
Review №10
2021-03-13This review is for Katie and the pharmacy staff. They were effective, efficient and friendly in administering Covid-19 vaccine. The day of the large blizzard they did not receive their Covid 19 vaccine shipment and had to cancel us on short notice. However, they called us the next day and told us if we could get there within the hour they would take care of us. Wonderful service, and we are grateful.