In-store pick-up
Yes
Kohls in La Grange
Categories
Location on the map
La Grange, Cook County, Illinois, US
Service options
In-store shopping
Yes
Delivery
No
Health and safety
Safety dividers at checkout
Yes
Highlights
Active military discounts
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Planning
Quick visit
Yes
Payments
Cheques
Yes
Debit cards
Yes
Credit cards
Yes
Phone: +1 708-352-8242
Site: https://www.kohls.com/stores/il/...
Site: https://www.kohls.com/stores/il/...
Opening hours
- Monday:10AM–9PM
- Tuesday:10AM–9PM
- Wednesday:10AM–9PM
- Thursday:10AM–9PM
- Friday:10AM–9PM
- Saturday:10AM–9PM
- Sunday:10AM–8PM
Kohls in other cities:
Comments (199)
Great experience every time I go to return an amazon item at Kohls, the customer service is great. The store is also clean and organized, friendly employees.
During my visit to kohls an associate named “forest” approached me questioning me while I was asking an other associate where to find a certain item. He began questioning me asking if I worked at the store and watched me till I finished talking to the associate. I feel discriminated against and truly offended. As a customer who was only trying to shop at their store I surely will not be returning!
Great return and purchase place for Amazon and Kohls
It is so nice when you find someone that actually helps you. I stopped here the other day with my wife, just looking for crew socks. We were near the area and not finding items I wanted, when I sales person came over and asked if she could help. I thought to myself, maybe an empty ask for assistance, but she was serious. She came over and showed the socks that were close to what looking for and she told us how to order the items we wanted and not pay for shipping. What a great job and we do hope to see you during future stops here.
MARRY in…There is A lady name MARRY who truly goes beyond her jobs duties. I had trouble finding minecraft backpack for my child and she helped me with such patience and so kind to get another one with a good discount . Not only was she like that with me, she was like that with everyone. In these times that is exactly what we all need. Patience and kindness and helping.I went back with my son and bought another school backpack . Win win. Kohl’s in Countryside is the best ! Thank You Marry!!!And thank you brittani for your help you all a great people.
They are good but minimize selection on clothes .
Not too many places around with the selection for dress clothes like they have for the price
Store in Hodgkins was beautiful, neat and well organized.
Love kohls, always great deals
Fadia is amazing cashier and she’s always friendly and helpful .i give this kohl’s 5 stars
Great deals, wish changing stalls were vacuumed lot of dust. Need fans. Day I went clothes were left in stalls and we moved clothes to front. Need more help at store.
Very organized and clean.different to others store, I love it
Person who removes watch band links was not at the store the day I purchased my watch. Some locations are not doing it any longer, even for watches purchased at their store. Hopefully the jewelry counter will still be there next time I go and can have it done. Store associate said it is going away soon. Counter was 70 percent empty.Also wanted to purchase New Balance wide shoes for my wife. They had every size wide but 9.
Really quick and easy return and in store pick up I did for someone else. The cashier was very nice also
Nice store and Amazon returns center
Nice and clean compared to the Ford city one.
Unexpectedly had nice selection in baking and cooking supplies when Id struck out at Target in same mall. Staff much nicer, friendlier, and more helpful. Nice prices, too
Clean. Well stocked and very good service
This is my local store. For the most part always on the cleaner side and the staff has been very helpful over my visits. The clearance sections can be robust at times so an excellent opportunity for those looking for bargains. Bathrooms are normally clean and the general store appearance is good. The layout is a bit of a maze so take your time wondering the store and you might discover a good bargain or two, especially if you combine it with current promotions (Kohls Cash, MVC , etc) and coupons. The savings on top of saving make for BIG savings. One star removed because I have fun into the situation where my size is out of stock and also because the lines up front can sometimes be a bit long and backup cashiers arent called fast enough sometimes. From previous retail experience, any line with over 3 customers waiting should call for a backup cashier to jump in and assist. That said, returns desk has always been extremely helpful and made returns easy, including Amazon returns. Speaking of Amazon returns, they give you coupons when you make an Amazon return there, pretty awesome. Overall appears to be a well manages store and good folks working here.
Long check out lines are the result of a massive effort to ensure the safety of the customers. After each transaction, all surfaces are cleaned and disinfected for the next guest. The people in line are crabby but once at their turn at the register, they will understand. Keep up the good work!
Since dressing rooms are now open makes shopping easier to buy the right sizes without having to take it home, try stuff on, and bring back whatever doesnt fit.
I enjoyed it immensely. The store wasnt crowded and I was able to shop at my leisure. There was quite a bit of merchandise on sale and I took my time making my selections. The only drawback was the dressing rooms were closed, so you couldnt try on anything. I didnt mind that, since it was done to protect everyone from the virus.
I havent shopped here that much, but that may change. They have excellent pricing, and decent styles for clothing. They also have an Amazon return drop-off area which is very convenient for Amazon returns. Look forward to visiting again.
Our basement flooded and not many stores where you can get good shoes are open!. We destroyed our shoes and our towels cleaning up the sewage backup. We ordered on line picked up curbside same day which was Memorial Day! We appreciate you all so much for open. Thank you very much!!! We will be back for more since many things were ruined.
Purchased some Xmas theme tees for a decent price havent purchased anything from this store in quite a while.
Fabulous selection of adidas merch
Excellent store for all your clothing/retail needs. The slacks were a lot better and cheaper than at Walmart. Highly recommend
I always regret going to Kohls somehow.. I see i have kohls cash or some lil coupon and but with all of that, I still end up spending the same amount it would have been (normally priced) anywhere else. Or Ill pick something out that simply isnt included in the coupon. THATS VEGAS BABY
Lots of great sales!
Kohls was the only casual clothing store that I have gone to for years but what happened today will make me think about shopping there again. I bought 2 same style shirts but different colors. I received 30% off on the shirts. I also received $10 Kohls cash. The shirts didnt feel right so I returned them. I upgraded to 2 shirts, each shirt was $11 more than the price of the returned shirts. Not only did I forfeit my 30% off but my $10 of Kohls cash was revoked. I was told that I would only get the benefits if I returned them for the same less expensive shirts. This is inexplicably STUPID!!!!!!!!
Horrible. I was always a big fan of kohls but their prices are crazy now. And there was nothing but a 15% off in store coupon. I will be shopping at all the other stores that have great coupons and great sales. Not impressed with kohls this holiday season. I will not be shopping on line this year either thanks anyway.
OMG!! I know this store is going through renovations, but I found absolutely nothing. And everything was so expensive! Not worth the trip.
Who doesnt love Kohls. I know I do love Kohls! After New Years sales has been fantastic. Great sales people! Size of store is a nice size. Located off of Joliet Road in the Quarry Mall pretty much in the center of the strip Mall. Great location if you need to do other shopping!
Always love Kohls. Clean, neat store with quality assortment and friendly employees. Kohls Cash my Favorite. Hate to see closing as the rumor. Hope the Big Box Store dont boot you out. Kohls has respectable customers which is a blessing to shop there.
This is my favorite Kohls. The associates are friendly and easy to talk to, not to mention incredibly patient when I pull out a bunch of coupons and try to see what works. The store is always clean, even during the holiday season. Ive been going here nearly 20 years now and never had a bad experience.
Service was great but the lack of choices in clothing for women over 30 was minimal. Too bad I used to like the choices.
The cashier in returns was rude and did not offer any critical thinking skills when it came to solving our problem. We bought a large pair of jogging pants which were incorrectly rung up as an extra large, which has a item number on the receipt that differs. So when we went to return them an error presented. She said she could issue store credit because the receipt differs. When I requested a Supervisor and asked if she could use the number on the receipt to locate that item, did she notice the difference in sizes which made the receipt look inaccurate. Kohls should teach their front line staff the skill of de-escalation in order to save managerial productivity.
Nice selection. Reasonable prices. High quality merchandise. Do most of my Christmas and birthday shopping there.
Worse store I have ever shopped at. They have a sign posted on the wall in returns which reads RETURNS ARE EASY. What a joke! I tried to exchange a jacket. First they had NO jackets like the one I wanted to exchange. Second they told me to pick a jacket same price. They had nothing for the price I was told to spend. I choose a jacket that was on sale. That was unacceptable, I had to pick a jacket that was the same price as the jacket I wanted to exchange NO SALE PRICE EXCEPTED. I was so mad I threw the jacket on floor near the female clerk.I will never shop there again. When I got home I put my Kohns charge card in the shredder.
Everything is easy to find and the associates are very friendly!
One if my favorite dept stores quality merchandise reasonable prices nicely run places
This Kohls is the best, well organized, and clean. The personal are so kind, especially Kadala. Kadala is always happily willing to help the customers all the time. She invariably makes suggests for make up or anything I need. And best of all, she continually has a smile on her face, demonstrating her care for customer service. I am satisfied with the service given at Kohls at Hodgkins.
This the first time Ive been to Kohls since the pandemic and I was very impressed. They are open to seniors only from 8 am to 9 am and they actually monitor the door. One door only. The second door is locked. Theres a sanitizing station right where you come in. All staff members were very nice and wearing masks covering their noses and mouths (as they should be worn, but so many stores dont follow proper protocols). I just cant say enough good things about our experience there today. Kudos to Kohls!
Love the fact that it has Amazon return for free! Super nice staff and really clean!
Cashier was very friendly & helpful. I didmt get his name young man with dark hair
I wont be shopping here again. This morning I took my mom shopping at Kohls. While checking out, we asked for a price to be checked on a sweater we thought was on sale. The supervisor on duty had a terrible attitude and she acted like it was a big deal to check the price. I walked to the section where we picked up the sweater to verify the price and heard supervisor and another lady worker in the department talking about us. The one lady said well they obviously cant read. It was totally rude and uncalled for. We werent being rude or ignorant so I dont understand why they had to be. On a positive note, the young man at the register was extremely nice and friendly :)
Associates at order pick up were very pleasant and efficient
Lots of changes going. They dont seem to be stocking my jeans . Found a pair I like at Sams club.
Always a nice clean and organized Store! The employees are nice, friendly, approachable and willing to help! Whats a plus, they gave me coupons to help with my purchase and that was very helpful... Love love this Store and location!
Check out line was a little long only because they were taking extra efforts to clean and disinfect the checkout stations after each customer which I am sure is appreciated by all customers
I have been shopping at this Kohls for over 15 plus years if not longer and have to say that the customer service specifically at the registers is awful. I understand that some customers are not always pleasant however; that should not affect how you greet or treat the next customer. They better get it together or they will be the next big chain to fold.And I love my Kohls but Im so over the disgruntled employees Ive faced in the last year.
Prices are pretty high, but I guess thats normal. The staff is reason enough to come back. Very knowledgeable and very friendly
Got some shorts for fathers day
I cant complain we found dinner jackets for the boys at great prices and the pants and shirts at phenomenal prices. Im not usually a Kohls mom where u go and spend a small fortune every once and a while. Im the mother of 9 kids so I try to be reasonable because laundry can get totally out of control. When I need the kids to look good for a special occasion I have had a lot of luck here. What should have cost us 400 cost 100, so you can bet that Im happy.
Staff is friendly and if the store doesnt have something I want in my size, they promptly order it for me. Great prices for the quality. ( Most of the time)
One register open but 4 women by customer service without customers and I stood there for 12 minutes. The woman on register was calling another store or something. I was only other person on line. I finally left and didnt buy my items.
Clean store good selection neat
I love this kohls. Clean. But some of the staff are plain rude. A woman at customer service is very rude and so is one of the cashiers. They act like they are disgusted when I go to them and dont want to look at me. really not nice.
Got Adidas shoes that were originally $80, then discounted to $40, for $8! Also got some great black pants for $14. Thanks for the deals 👍
They put a Sephora in, and as a result, things got moved around, and/or eliminated. The shoe department selection especially.
Best place to shop and good deals
Awesome customer service...love the contactless pay option.
The cashier behind the jewelry counter(MaryJo) ASSumed we couldnt afford the merchandise. She said Oh nothing in your price range huh? I understand. That really turned me off and made me not want to purchase ANYTHING. I left the store.
I was going to purchase 4 pillows and some mattress covers, but decided to leave because there was just one cashier and a long line. After waiting for 10 minutes I decided to leave without purchasing anything
No cashiers working!! Only self serve check outs. My two stars are for one woman who helped me out looking at a dish drainer. She was very helpful.
I cant speak for its quality as a department store, but as an easy way to make Amazon returns its amazing!
Very clean. Lots of sales. Went in on a Monday evening around 7pm. Store was empyt.
Fiore at customer service was extremely helpful even though I had a complicated return -- he was so friendly and understanding, it would have been reasonable to have a bad attitude considering my issue was a pain in the butt, but instead he was super positive. What a great experience!!!
Always been one of my favorite Stores
Gave us a 25% off coupon because we returned a package, only usable the same day, tried to use it and it didnt work >:(
Bad customer service by manager Dominic we got pushed out the door at 10:02pm wow what a bad customer service experience never in my life have I experienced something like this. We were in the fitting room trying clothing on and went over by a minute or two and by the time I got to the register they were reopeing it to ring us out as they had closed before the shift had ended they had closed the register earlier then 10:00pm as we got there at 10:02pm we were told to put the items on hold and then told to leave very rude and my daughter was screamed at across the room in the womens fitting room being told we are closed at 9:59pm so we graved the items and ran to the register and then given an attitude by a very rude manager named Dominic and also given a number to call and complain in the morning at 9am and ask for Kathy.
Kolhs offers very good sales. I purchased an item the was originally $200.00 answer got it for 1/3 of the price. There was a difference between the sale price and the price on their app. I called Customer Service and they agreed to give me the item for the price on the app.
Great deals. Need to open more cashier lines.
I love coming here. Everyone is always so friendly and helpful. They really take time to help customers. I sometimes go out of my way to get down to this location because of the employees.
Love this store convenient location Excellent costumer service
Very clean and organized store
Very helpful staff. Nice store and organized. Made my shopping easier.
My favorite store in the area. Great sales, and discounts. No questions asked for discounts. Great employees all very friendly and helpful.
Very clean, decent prices. Sometimes some long lines. Very pushy on their credit card. Overall good experience
Pretty cool service. Order in line, pick up later from store. Everyone knows its much easier to find sizes with the help of IT 😀.
It was clean and well organized.
Big parking lot.. lots of clothes and registers.. and new brand design clothing
This Kohls has a great variety of clothing, shoes, household items at good prices. Staff is always helpful and friendly.
Went to buy t-shirts.. 30.00$ for a pack of 3 and they dont even have my size..Not a good experience..
Whenever I need clothing I go to Kohls. The prices are reasonable and the quality is there.
Love Kohls sales ... if you have a coupon and a Kohls card you can get some good deals. If not its regular retail experince.
I like this store. I do not go there often, but when I do, I usually find what I am looking for. The last time I was there for a pair of shoes: I ended up buying two pairs...
The sales manager was very helpful, though Kohls prices are too high for quality.
Awesome! Brenda gave great customer service! Very helpful 👌
Staff welcome you into the store and the workers were all helpful and friendly.
Love how they have the store neat and wat up for social distancing. CS wipe down everytime a customer leaves and ready for the next
Cashier was very helpful
Clean store with a great variety of clothes for the family. Reasonable prices and good coupons.
So many bargains. The staff are wonderful.
Kohls employee desira was extremely helpful and kind! I can only hope that all your employees could mirror her customer service! Thanks Desira!
Nice polite staff, but Im NOT a. Kohls person. I never liked their styles
Not many different articles of clothing. Everything is pretty basic. Every time I go there I leave hungry and frustrated.
Store is clean and well stocked. They had 4 registers in use. Very unusual now a day.
Not may % off but found what I was looking for.They rearranged the store couldnt find stuff.
Very disappointed. I was $3 short of Kohls cash. I went to get something else and get assistance at the customer service desk. I also needed help at the kiosk. No one ever came and to make my additional purchase at the cs desk I would have had to wait in a long line again!!!
I love the Kohls wallet and coupons but I wish the Womens section had more younger styles.
I did not walk thru the entire store but so far it was one of the cleanest childrens section I have seen at a kohls
Love the fact that you can order on line and park in a spot and they will bring your orders out.
62 Dollar Levi pants on clearance for $13.20,cant beat it,Im a size 30-30,my mom found them in the size 28 and 29 rack.
Not a bad place to go shopping if you like buying stuff from overseas, at top dollar. Its all junk stuff, but they sell it for top dollar.
The store is always a clean and the staff is super friendly. They always have good sales here too!
Its one of best Kohls, i always find everything thing i need there from shorts to suits
Great selection of merchandise, awesome customer service.
Large store where you can usually find something. Always has coupons. Quick returns and has Amazon returns which are super quick and easy.
The store is clean but the public bathroom is horrible!!!
Great deals, not to mention good quality clothing . Friendly cashiers , also love Kohls cash , who dose not like to get paid to shop!
So clean. But need signs for Amazon returns. Its in the BACK of the store
Always well stocked n clean. Friendly staff. Easy access n parking.
Had to exchange a fathers day gift.Things went smoothly with the exchange and bought myself a belt.
Very clean and organized with helpful people .
Nice store, friendly staff. Not as much selection as other stores though, which is why im guving 4 instead of 5 stars
Easy no long lines very comfortable shopping expirience
Love Kohls always has great prices and sales..
GREAT STORE VERY NICE CLOTHES, SHOES & MANY OTHER PRODUCTS, & YOU CAN MAKE RETURNS TO AMAZON.
Great store, good deals and low prices! Great return policy! Friendly staff...
Clean store. Had to find help. But overall if you have to go to a Kohls and your in Hodgkins/countryside. Ya know...its a Kohls
Pick up was fast, the employee was so courteous. She made my day🎅
Amazon returns here are just ok. A bit slow and confusing.
Good service nice people but everything seems to expensive even with deals
Very nice store, pleasant atmosfere and friendly staff. You can find a lots of stuff on a discount prices.
No capris
Is safe place because it is not to much currently
Love this store . Neat clean
Very organized, great amount of stock, and the politest cashier I have ever seen!!
Store layout is easy to find what you are looking for.
Always find what I am looking for at this store. People who work here are very friendly.
Great deals, need the patio umbrella Americana at 80% off!
I found everything I was looking for and at unbelievable prices. The service was great. Who could ask for more?
The place doesnt have nice cleanliness. But overall good clothing
Theres not enough handicapped spots.
Jayme the cashier was extremely helpful, despite all the issues going on she was very nice and patient.
Just used Amazons return spot there, couldnt be easier. Brought item in, pulled up order on my phone and done ✔
They had great deals on coats here and all the first styles from Levi.
Generally a very nice store all around. Clean, organized and friendly staff.
Needs more size selection in mens department. Not alot of matching size tips and bottoms.
Good price and product
This store usually has what you are looking for. Always able to find the size you need. Great prices.
I really enjoy this Kohls !! One of the cashiers named Deb has excellent customer service !
Had a big assortment of clearance and regular priced items. Friendly staff and short lines at registers.
Typical Kohls, what separates any business like this is cleanliness and service. Both were decent.
I like this store its always clean and organized
Great deals. Lots of nice stuff and great prices.
I like the clearance items and the military Discount Kohls offers.
Good selection of mens wear with really good sale items. Decent selection of shoes.
Wow, I picked up some GREAT buys last night. I plan to go back today for more.
Love this store. Clean, friendly staff and great value.
One down, great deals soft onesies, the right sizes, thank you kohls
Im not impressed with the store.Kohls was very good at one time not any more.
Great experience. Found what I needed, checkout line moved quickly. Great coupons!
Amazon return was very easy. Great sales on clothes for my kids
I like the store but I really dislike some of the ignorant reps that work there!!! I thought they are there to help!?!?!?
Very nice customer service staff and efficent. I really appreciate that!
Amazing using my new charge card!!!
Always like their sales, plus I had a 30% off coupon. You cant beat that.
Staff very helpful in finding what you need. In and out right away.
It was just ok. Terrible that theres no fitting room.
Well organized. Well stocked. Employees are helpful
Best girl ever, one of the workers was helping me,She was very nice.
Love this store for all the discounts and incentives they give their customers
The manager, Brittany, was very pleasant and extremely helpful with a receipt issue I had!
Great deals..! And fast checkout..!!
Not enough floor staff for the weekend. Cant find anyone to help. There were plenty of cashiers though, no lines.
Good experience. Polite workers.
Great store 🏪 for veterans discount on Mondays !!
They have a lot of different clothes to pick from here, and good sales
Kohls is open for business. Wear a mask. Checkout lines seem long, due to distancing, but Kohls usually has long check out lines.
Great place to shop, pleasant store clerks, lots of stuff on sale
Best place for deals, used to dislike kohls but theyve really come back
Knowledgeable, attentive, & awesome sales staff. Clean store.
Love kohls spend a fortune here had excellent deals!
Big variety of items, of course. Fair service.
Real busy no carts
NICE, CLEAN, ORGANIZE. QUIET PLACE TO BUY, AND ENJOY SHOPPING.
Customer service went above and beyond to help me with a return. I couldnt ask for any better service.
I love shopping at Kohls, customer service is excellent & I always find something I want or can use
Went to buy a pair of boots, did not have any of the bigger sized boots. Had this problem begore with boots and shoes.
Always nice and clean. Employees are courteous.
Fantastic staff. Clean safe and organized
Easy return for Amazon, ended up finding a good deal at Kohls.
Only shop when they have a good sale. Sometimes their signage is incorrect and has to be reinforced by a manager.
Checkout line moved well and they are well prepared for COVID-19
Very organized
Need more experienced people to help customers in departments. Need people period in departments, , cant find anyone else to help a customer.
Found some great deals on kids clothes.
Total reviews rating 4.4
199 Reviews for Kohls 2023:
Review №1
2022-05-29Either they are under staff or their working model is wrong. The check out lines are always back up all the time. They usually have 1 or 2 registers open per exit. After 10-15 mins of standing in line and suddenly a few ladies will walk from the back and open a couple more registers. I wondered what are they doing in the back of the store? Taking inventories or playing with their phones. Their working model is in the 70s just like JC Penney/Sears/K-mart. This is why they will fail eventually. Good Luck!
Review №2
2022-05-16Has same clothes as every other store.Very limited selection. I wanted clothes to wear to a wedding at a upscale hotel in downtown Chicago and they did not have anything.
Review №3
2022-06-16Friendly service and well organized. You’ll find good prices.
Review №4
2022-03-21Way to expensive.first time Ive been in that store since covid. Your sale item are not sale items. I use to love this store!!!
Review №5
2022-05-29I love this kohls 💓 They are updating their makeup section and now building a Sephora make up shop inside the store 😍😍😍🥰🥰🥰Update : THE SEPHORA IS AMAZING!!! They have everything well organized and the employees are very nice
Review №6
2022-01-07Long line. No more Jewelry counter. Customers Service lady was Rude Not friendly at all. Didnt even smile Not once. Made me feel like I stole the item I was returning.
Review №7
2022-01-03The Quarry shopping center is quite convenient as it houses many big names stores including Sams club, Walmart, Aldi, Kohls and Target. Kohls is also the Amazon drop off center for returns. We were looking for some jeans for our high schooler as well as return some Amazon stuff. Whenever one returns an item to Amazon through Kohls drop off, they give you a $5 Kohls cash as part of the returns acknowledgement.We found a couple of jeans that were right fit and some t-shirts for myself and other stuff and used Kohls cash and vouchers to discount the price and get a good bargain on everything. Overall it was a great deal, though I do believe their mark-up is high if you dont have these benefits.
Review №8
2019-09-01Friendly and helpful staff. I now know what the hell the girlfriend meant by Its a blueish grey to match her dress lol
Review №9
2021-10-12On the plus side, it is nice to have an Amazon return desk there.. this was my first time using it.. the returned was quick and the associate was pleasant.BUT, I had to hike way to the back of the store to get to the Amazon desk. And now, I remember why I no longer shop at Kohls. Most large stores in our area provide electric carts for those unable to walk easily. Kohls does not.
Review №10
2022-01-16Went in for Sephora on site, which is well stocked. Kohls merchandise is not really my style and find it overpriced.