Kohls in Bloomington
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Bloomington, McLean County, Illinois, US
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Site: https://www.kohls.com/stores/il/...
- Monday:10AM–9PM
- Tuesday:10AM–9PM
- Wednesday:10AM–9PM
- Thursday:10AM–9PM
- Friday:10AM–9PM
- Saturday:10AM–9PM
- Sunday:10AM–8PM
Kohls in other cities:
Bought me a winter coat at half off plus a 10$ coupon, hell of a bargain couldn’t go wrong. The dockers winter coat is very comfortable. Plus Kohl’s has a variety of holiday sale prices on just about everything, you’ll find great holiday deals here thru out the entire stores.
Went to the Bloomington store where I required customer service help. Carmen was the associate that assisted me. She was very professional, patient and helpful through this process. I was needing a price adjustment on previously purchased merchandise. After reviewing the transaction and determining it was not a savings for me, she reversed the transaction. Another associate assisted her and both these ladies deserve to be recognized. They both should make Bloomington Kohls proud.. Thank you ladies!
Its a good place to go to. The lady at the jewelry counter all because she seen where I work . She acked as if I was 1 to poor and 2 as if I was gonna still something. She knows nothing about me. You need to teach her how to treat a customer. I felt like Julia Roberts in Pretty Woman.
Their mens clothing options and quality have decreased in recent years. Still a decent place if you need a cheap shirt quick and they have reasonable prices. However also experienced less than friendly customer service in their returns area. I guess that has declined as well.
Be very careful about trusting their sale signs. I got a top off of a rack that said 25 percent off, and the price of the top was one of the prices listed on the sign. When I went to check out, I was told that was not an item that was on sale. They wouldnt answer me when I asked them why there were about 10 of that style on the rack.
Store needs to be organized better, mens suits was very disorganized, but 5 star for excellent service from the sears employee who was working on Wednesday. He did everything he could to find our $270 suit! Although it was more expensive than I wanted, I still bought it only because he did so much to help us find both pieces. Thank you. Excellent, dedicated service.
I am a fan of Kohls, have used them for years. Have vouchers you get with how much you spend and they do have good prices! Sales are always good of course and lines are never too long. Staff is friendly and always helpful. Will recommend and continue to use you guys! Always got great gifts too!!
Everytime I order online there is always some type of delay or lack of communication, between the store and warehouse. Everytime I try to order online never accepts my promos. Always says its expired or cant apply to my cart. Why do you have promos you cant use them? These promos clearly state you can use online and in store and expiration is still valid.
Just popped in for an Amazon return, employees were actually confused about where the Amazon return counter is located, well the store is only so big, Amazon returns - is actually - a thing so maybe educate each other as employees of the same store - or put up cleary marked signs so customers may navigate themselves to the Amazon return counter. Just saying.
Had a return. They no longer have a separate line for returns... Ugh. Had to stand in the same line for purchases, online pickups and returns, which was super inefficient. Store employee could not touch the bag that my returns were in, only the clothes. Ummmm, apparently coronavirus lives on bags but not clothes? 🤷 If thats the case then the dressing rooms should be open, which would cut down on returns 😊
Store was pretty busy, but seemed very well kept lots of cashiers and workers around to help you, answer questions, straighting shelves or just picking things up off the floor. The janitor was extremely nice as my daughter needed to use the restroom, he stepped out and said take your time. Long line for returns but the workers were keeping it moving pretty fast. They had marks on the floor for where the line started for check out and returns! Any worker I came in contact with, whether checking out asking a question or just passing by they had a smile and said hello, or can I help you!
Sat in the parking lot waiting for my pick up order for 1/2 hour. Called in and after being the buck that was passed 3 times was told they didn’t have an order for me even though I got a text saying it was ready. Finally got my order after 40 minutes.No sizes. Quality of clothing has gone way down while prices go up. No more for me!
We always find great savings at Kohls. Their staff assisted us efficiently and when the checkout process was a little slow because of a technology glitch, the manager was super fast in fixing the situation and volunteered to give us another $10 off our purchase. This is why we keep coming back to this store!
As a chain, in general, Kohls is my favorite nothing retailer. They have a great selection, an extensive in-stock inventory, and the sales and perks are designed to make the consumer feel like they got a good value. The local, Bloomington, store is no exception. The store is typically well staffed with courteous and knowledgeable folks. Its clean and inviting, well stocked, and service is prompt and friendly.
If you wait for the deals/coupons you can get some great deals on clothes and household items. The checkout people are trained to try and save you money on what you buy. I just wait for the sales and I usually get great deals. They have decent quality clothes and reasonable prices
Staff are always super friendly. It isusually easy to find stuff. It is usually clean. I cant say enough about the staff. They are some of the nicest, most helpful people & in a sometimes stressful retail environment that is saying a lot. Thank you to the staff for always being your best for the customers.
Generally speaking I hate to shop especially for clothes but when I do kohls is my first stop. I would rather shop online but for clothes I need to try them on and get a feel. They generally have a wide selection of casual and dress clothing and frequently run sales so it can be very affordable. They also had a good sized shoe department but the kids department is a little disorganized. The shoes that you want are not always where you expect them to be. Other than that they normally have plenty of people at the check out so you can get in and out in a reasonable amount of time. Hopefully this brick and mortar store will remain around as our community has lost several retail stores in the past couple years.
Kohls offers an excellent selection of stylish womens name brand clothing, shoes and accessories. Their customer service is always pleasant and helpful, and no other department store, in my experience, comes close to showing its customers how much they are appreciated, as Kohls does! Regular discounts, Kohls cash, shopping points, entice shoppers to come back soon to enjoy fresh, new seasonal styles and colors.Always a fun shopping experience. Many other fine departments to browse also, offering the same high quality brands and amazing selections. Kohls stores are bright, clean, neat, and welcoming! (Kohls. online shopping website is also wonderful and easy to navigate and place an order.) Other department stores have tried to duplicate how Kohls retains its valued and loyal customers, but to my knowledge, none have come close. As a loyal Kohls customer for many years, I wish them continued success for many more!
A lot of customer traffic today due to sales and tax-free day, but the wait at checkout was not long and the cashier was both quick and very sharp. She knew everything necessary for the sale in detail, and wasted no time.It was a little difficult finding what we wanted in the womens intimates Dept. So many things out of place leaving no logical order for finding sizes and styles for what we needed. And in the end we decided to skip that due to not being able to really find what we wanted.It helped a lot that brands excluded from the main discount were discounted themselves. They dont go on sale often.
Fine store with good merchandise. Kohls is one of the last of the great retailers that has not abandoned mid-sized and smaller communities in droves, so it stands as a place people should go if they want the tradition of brick-and-mortar stores to survive in the ecommerce era. Their stores are always clean, and their clothing lines are reputable. Although I cannot find too many mens shirts in my size, I still go there for other merchandise, including shoes. The people who work there are professional in demeanor and somewhat helpful, and I do appreciate them not rudely approaching and demanding that I respond to out-of-nowhere greetings. You should shop at Kohls. The prices are not outrageous, and you will probably find something that looks nice and lasts.
Not sure if its currently under construction or not but it looks crowded and messy. Looks like a remodel thats not finished; however, I did find what I was looking for at a reasonable price & Shirley, the cashier, was very professional & pleasant!! Overall a great experience.
As more department store closed in East land mall, Kohls Bloomington is doing well. Theres always something you can buy at this store. Store has some changes in terms of product shelves. Theres always smiles with the staff. Nothing can go wrong, even if it goes wrong the staff are friendly to help you out with that. I always had good experiences here.
Great selections for girls and womem, but when it comes to boys and men pretty limited, unless your scrawny or senior. Its not just kohls its all retailers, they lose alot if revenue to internet shopping. I would love to see a better selection for men 6+ tall and athletic build. To buy a pair of Jeans 31w 36L in store would be awesome.
Difficult to get assistance. Couldnt find something, I walked around for I dont know how long, obviously puzzled. No one was available I guess.It seems to be a pattern; it happens a lot. The store was nearly empty tooMy cashier was charming and helpful A bright spot!IM super irritated the way Kohls conducts sales and that Kohls Cash. Many sales prices cant be taken advantage of without Kohls credit card! The :cash cant be used for an inconvenient period of time. Great. Im pretty good with bargain shopping. Kohls is all smoke and mirrors with special prices They recently joined forces with Amazon- oddly, Kohls shipping processes are mind numbingly s l o w. No matter where or how you choose to ship as I recall.
Quality of what they do have in the mens clothing department. Call me old fashioned, but Im used to shopping in clothing stores were women was knowledgeable of men Wear. Women that can eyeball a man and can tell his sizes. Women that can peace a outfit for any occasion. Like I said, call me old fashioned. Trust, they still exist!
Kohls offers a wide selection of clothing, shoes, accessories, housewares, and giftables. The store is easy to navigate and the prices are reasonable. They often have a savings program running where you can either earn or spend Kohls cash. They have coupons during certain periods as well.
Love Kohls. They always have a ton to choose from at good prices. Its where I go when I need something now and dont want to go to more than one store. They also make it easy to order online and get it in the store, and have always offered to check other stores if I cant find my size in a particular style. They lose one star because sometimes racks are really a mess. However, its still my go-to store.
I wasnt able to find what I was looking for in the store. However, I really like that you can order what you need while youre in the store and theyll ship it to you for free no matter how much you spend, otherwise youll have to make a $75+ purchase to get free shipping.
Shoppers be aware!!Let me start with.. I have been a VERY LOYAL AND CONSTANT CUSTOMER!! Kohl’s has been my “go to” for as long as I can remember, gifts, Christmas, school clothes, shoes, household etc!! Today I am VERY LET DOWN.Placed an order with kohl’s yesterday ... today I have an email saying the order was canceled! They charged my account first thing of course.. so I had to call the toll free number and figure this crap out first thing this morning. Apparently because of the holiday season, they’re selecting random people to cancel orders on and force through the verification process...SOOO after verifying everything with them and proving I wasn’t a fraudulent person, she tells me 3 of the items on my order are NOW OUT OF STOCK. 🤬I can appreciate a verification process and trying to cut down on fraud (I’ve been a victim in the past)... however, if you’re going to cancel orders for this process; 1. Hold your customers items so they don’t go out of stock 2. Don’t charge their frickin’ account until the order has gone through!!My first order was about $330, they took it out and now I’m waiting for that refund to process.... but for the “verified re-do order (minus the out of stock items), I have another $300 charge. So $630 to kohl’s until they refund the original charge.... So when I asked if this would happen again she said “it’s a random draw by shopping pattern, so unfortunately it could happen again” WTH!! Kohl’s is my go to, and I still have a lot of shopping to do with them (or so I thought...but not anymore)..Lets not forget, I’m now out another $15 kohl’s cash, my account is extremely low now, due to the double charge, and just paying my $1,500 mortgage. I Still have to buy things for Thanksgiving dinner and put gas in my vehicle for holiday travel this week. Kohl’s has just really screwed me over!! Annnd now I need to hunt for 3 more low priced items, within my budget for FOUR little ones who deserve a good Christmas!!
Very poor customer service and deceptive management. I was interviewed for a seasonal position and could tell immediately that the interview was for show only. The assistant manager ‘Blake’ rushed through the questions and literally yawned the whole time throughout the interview. I was led to believe I would get an email ‘for orientation’ in the shoe department. Instead I got an email saying thanks but they are not interested. Very misleading and odd tone to the interview, maybe the guy had to do x amount of interviews and knew they had already hired their quota. Hey it’s fine if you pass on me, but misrepresenting themselves about employment status during an interview, all the while feigning interest and yawning the whole time is unprofessional and unethical business practice. I will never patronize Kohl’s again and will encourage others to do so after this ridiculous and offensive experience.
I had some major troubles with my credit card and Kohls customer service told me to go in to the nearest store, after doing this, one of the managers was patient and tried to help me get my issue resolved. I was there for about 2 hours trying to get a hold off of my card lifted.
Qent to.Kohls.to.find a flowy dress 9f summer.type.fabrocs.for.my 11.year.omd.granddaughter qg9.leaves on Vacay in a few days-found two right off.the bat, had her try them.on and she fell.in live with the first o e she tried on and it is ADORABLE !AND today I even had a 30%off.coupon so her dress was such a sweet price ..and the staff was so helpful...
Total reviews rating 4.3
199 Reviews for Kohls 2023:
Review №1
2022-05-25Dress shirts, althetic apparel, home goods, beauty products, what more could you ask for? And all at a great price, even without the Kohls Cash!
Review №2
2022-01-20Organized, clean, staff always nice and helpful. Air temperature up near cashier area (near the parking lot enterance) is very often uncomfortable. I forget if its too hot or cold, but thats the only part of shopping at this Kohls that I dont like. This Kohls also takes Amazon returns, but the location often gets moved around to different locations in the store, which makes things confusing. Needs labeled with signs a little better. Fun shopping experience. Needs more selection for Plus-sized women. Thank you.
Review №3
2022-07-03Clean and well laid out. Better stocked than some Kohls I have been to recently.
Review №4
2022-07-03Well organized. Easy Amazon returns. Many great sales too.
Review №5
2022-05-06Nice to have a store you can walk in and shop though. Always a good option for wedding/birthday/shower gifts. However its always a mess and disorganized in there.
Review №6
2022-04-05Our cashier Shirley was the nicest lady ive ever met lady. She made our shopping experience a joy.
Review №7
2022-04-19They had so much stock I was floored..plus so very much 80% off merchandise..They need help keeping things in order but a very nice store in Bloomington, IL
Review №8
2021-12-29Quick Christmas shopping trip. The check was great. She helped me get all the Kohls perks based on my wifes many purchases recently.
Review №9
2022-05-28Went to find cotton polo shirts. The mens department has shrunk. Didnt find any. Probably wont go back for clothes.
Review №10
2022-04-04Inflation it here hard 80% off and still sky high. Better options now. Girl clothing seem to be on the exposure side.